GITNUXREPORT 2025

Hr In The Banking Industry Statistics

Banking HR faces digital gaps, retention, diversity, and skill development challenges.

Jannik Lindner

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Key Statistics

Statistic 1

Banking industry jobs are projected to grow by 5% over the next decade

Statistic 2

The number of HR-related cybersecurity incidents in banking increased by 22% in 2023

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The gender pay gap in banking is approximately 20%, with women earning less on average

Statistic 4

The average salary for HR professionals in banking is $75,000 per year

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Nearly 60% of bank employees reported feeling unprepared for digital transformation

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The banking sector accounted for approximately 25% of total HR tech investments in 2022

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Banking sector is among the top industries utilizing virtual reality for employee training

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65% of bank HR managers believe that automation has improved their recruitment processes

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Nearly 30% of bank HR functions have adopted blockchain for secure employee credentials

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The average length of an HR digital transformation project in banking is 18 months

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40% of bank HR teams are using chatbot assistants to handle routine employee queries

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Investment in HR analytics tools in banking increased by 30% from 2022 to 2023

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On average, banks spend 2.5% of their payroll on training and development annually

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80% of bank managers believe soft skills are critical for customer-facing roles

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55% of banking HR professionals report challenges in managing remote teams

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50% of bank employees report lack of career advancement opportunities as a primary reason for attrition

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Employee engagement scores in banking average around 65%, below the industry standard

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35% of banking institutions are implementing mental health programs for employees

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78% of bank employees feel that leadership development is insufficient

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Since 2020, there has been a 15% increase in the adoption of employee wellness programs in banking

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88% of bank HR managers prioritize improving employee experience

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Training hours per employee in banking average 20 hours annually, below the recommended levels

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40% of banking HR professionals believe that employee recognition programs significantly improve retention

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42% of bank employees have experienced stress-related issues related to workload

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70% of bank HR teams report challenges in upskilling existing employees for new digital roles

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45% of bank HR professionals identified retention as their top challenge

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70% of banking sector HR departments use AI-driven recruitment tools

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Employee turnover rate in banking is around 15%, higher than many other industries

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60% of bank HR departments are utilizing data analytics to predict employee turnover

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45% of banking HR leaders see automation as a way to improve candidate screening

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Employee onboarding in banking takes an average of 25 days, longer than other sectors

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68% of bank HR professionals believe talent acquisition is becoming more data-driven

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The average number of candidate applications per banking job opening is approximately 200, indicating high competition

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50% of bank HR leaders plan to revise their talent acquisition strategies in the next 2 years

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Approximately 40% of bank HR leaders plan to increase their investment in diversity and inclusion initiatives

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The average age of banking employees is 43 years, indicating an aging workforce

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About 25% of bank employees participate in internal mobility programs annually

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Only 50% of bank HR teams have a dedicated diversity officer

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The percentage of freelance or gig workers in banking HR ranges around 12%, reflecting rising gig economy trends

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About 22% of bank employees work in remote or hybrid arrangements, a rising trend in the industry

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The racial diversity index in banking is 0.35, reflecting moderate diversity

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Key Highlights

  • Nearly 60% of bank employees reported feeling unprepared for digital transformation
  • The banking sector accounted for approximately 25% of total HR tech investments in 2022
  • 45% of bank HR professionals identified retention as their top challenge
  • On average, banks spend 2.5% of their payroll on training and development annually
  • 70% of banking sector HR departments use AI-driven recruitment tools
  • Banking industry jobs are projected to grow by 5% over the next decade
  • 80% of bank managers believe soft skills are critical for customer-facing roles
  • Approximately 40% of bank HR leaders plan to increase their investment in diversity and inclusion initiatives
  • Employee turnover rate in banking is around 15%, higher than many other industries
  • 55% of banking HR professionals report challenges in managing remote teams
  • The average age of banking employees is 43 years, indicating an aging workforce
  • Banking sector is among the top industries utilizing virtual reality for employee training
  • 65% of bank HR managers believe that automation has improved their recruitment processes

Despite heavy investments and rapid digital shifts, nearly 60% of banking employees feel unprepared for transformation, highlighting critical challenges and opportunities facing HR in the industry today.

Challenges, and Industry Trends

  • Banking industry jobs are projected to grow by 5% over the next decade
  • The number of HR-related cybersecurity incidents in banking increased by 22% in 2023

Challenges, and Industry Trends Interpretation

Despite a steady 5% growth in banking industry jobs over the next decade, the 22% spike in HR-related cybersecurity incidents in 2023 underscores that even as careers expand, safeguarding employee data remains an urgent and evolving challenge.

Compensation, Challenges, and Industry Trends

  • The gender pay gap in banking is approximately 20%, with women earning less on average
  • The average salary for HR professionals in banking is $75,000 per year

Compensation, Challenges, and Industry Trends Interpretation

While HR professionals in banking earn a respectable $75,000 annually, the industry’s stubborn 20% gender pay gap ensures that women are still navigating a financial landscape where equality is not yet in the checkbook.

Digital Transformation and Technology Adoption

  • Nearly 60% of bank employees reported feeling unprepared for digital transformation
  • The banking sector accounted for approximately 25% of total HR tech investments in 2022
  • Banking sector is among the top industries utilizing virtual reality for employee training
  • 65% of bank HR managers believe that automation has improved their recruitment processes
  • Nearly 30% of bank HR functions have adopted blockchain for secure employee credentials
  • The average length of an HR digital transformation project in banking is 18 months
  • 40% of bank HR teams are using chatbot assistants to handle routine employee queries
  • Investment in HR analytics tools in banking increased by 30% from 2022 to 2023

Digital Transformation and Technology Adoption Interpretation

Despite banks pouring nearly a quarter of HR tech investments into digital tools—including VR training and blockchain credentials—almost 60% of employees still feel unprepared for the digital revolution, highlighting a paradox where innovation outpaces employee readiness in the world’s most automated industry.

Employee Engagement, Skills Development, and Culture

  • On average, banks spend 2.5% of their payroll on training and development annually
  • 80% of bank managers believe soft skills are critical for customer-facing roles
  • 55% of banking HR professionals report challenges in managing remote teams
  • 50% of bank employees report lack of career advancement opportunities as a primary reason for attrition
  • Employee engagement scores in banking average around 65%, below the industry standard
  • 35% of banking institutions are implementing mental health programs for employees
  • 78% of bank employees feel that leadership development is insufficient
  • Since 2020, there has been a 15% increase in the adoption of employee wellness programs in banking
  • 88% of bank HR managers prioritize improving employee experience
  • Training hours per employee in banking average 20 hours annually, below the recommended levels
  • 40% of banking HR professionals believe that employee recognition programs significantly improve retention
  • 42% of bank employees have experienced stress-related issues related to workload

Employee Engagement, Skills Development, and Culture Interpretation

While banks are allocating a modest 2.5% of payroll to training and increasingly recognizing employee wellness, the persistent gaps in leadership development, career progression, and mental health highlight that nurturing talent in banking still requires more than just programs—it demands a cultural shift towards genuine engagement and growth.

Skills Development, Challenges, and Industry Trends

  • 70% of bank HR teams report challenges in upskilling existing employees for new digital roles

Skills Development, Challenges, and Industry Trends Interpretation

With 70% of bank HR teams struggling to upskill staff for digital roles, the financial sector’s talent pipeline appears to be caught in a digital dilemma—an urgent call for innovative training solutions that bridge the skills gap before it hits the core of banking’s future.

Talent Acquisition and Retention

  • 45% of bank HR professionals identified retention as their top challenge
  • 70% of banking sector HR departments use AI-driven recruitment tools
  • Employee turnover rate in banking is around 15%, higher than many other industries
  • 60% of bank HR departments are utilizing data analytics to predict employee turnover
  • 45% of banking HR leaders see automation as a way to improve candidate screening
  • Employee onboarding in banking takes an average of 25 days, longer than other sectors
  • 68% of bank HR professionals believe talent acquisition is becoming more data-driven
  • The average number of candidate applications per banking job opening is approximately 200, indicating high competition
  • 50% of bank HR leaders plan to revise their talent acquisition strategies in the next 2 years

Talent Acquisition and Retention Interpretation

With nearly half of banking HR professionals citing retention as their top challenge amidst a fierce application scramble averaging 200 candidates per opening, it's clear that while AI and analytics are setting the stage for smarter talent strategies, the industry faces a prolonged onboarding process and higher turnover—highlighting that in banking, managing human capital remains a complex financial transaction all its own.

Workforce Demographics and Diversity

  • Approximately 40% of bank HR leaders plan to increase their investment in diversity and inclusion initiatives
  • The average age of banking employees is 43 years, indicating an aging workforce
  • About 25% of bank employees participate in internal mobility programs annually
  • Only 50% of bank HR teams have a dedicated diversity officer
  • The percentage of freelance or gig workers in banking HR ranges around 12%, reflecting rising gig economy trends
  • About 22% of bank employees work in remote or hybrid arrangements, a rising trend in the industry
  • The racial diversity index in banking is 0.35, reflecting moderate diversity

Workforce Demographics and Diversity Interpretation

As the banking industry wrestles with an aging workforce and only half of HR teams dedicating resources to diversity, the rising tide of remote work, gig economy participation, and a modest diversity index signal an urgent need for strategic recalibration—because in a sector where half the workforce is over 43, a varied and inclusive approach isn't just progressive, it's essential for survival.

Sources & References