GITNUXREPORT 2026

Auto Collision Repair Industry Statistics

The U.S. auto collision repair industry is growing significantly, driven by increased driving and vehicle complexity.

Rajesh Patel

Team Lead & Senior Researcher with over 15 years of experience in market research and data analytics.

First published: Feb 13, 2026

Our Commitment to Accuracy

Rigorous fact-checking · Reputable sources · Regular updatesLearn more

Statistic 1

U.S. collision repair industry contributed $105 billion to GDP in 2023 including indirect effects.

Statistic 2

Total insurance premiums for collision coverage in U.S. reached $32.4 billion in 2023.

Statistic 3

Projected U.S. collision repair market growth of 4.1% CAGR to 2028, reaching $58.9 billion.

Statistic 4

Supply chain disruptions cost U.S. shops $2.1 billion in lost revenue in 2023.

Statistic 5

Average profit per repair order in U.S. shops was $1,028 in 2023.

Statistic 6

Insurer direct repair programs controlled 48% of U.S. repair dollars in 2023.

Statistic 7

U.S. collision industry taxes paid totaled $4.7 billion in federal/state 2023.

Statistic 8

Labor rate increases averaged 5.8% across U.S. regions in 2023.

Statistic 9

Parts price inflation hit 8.2% for collision repairs in U.S. 2023.

Statistic 10

Shop operating expenses rose 6.4% YoY to average $850,000 per shop 2023.

Statistic 11

Global collision repair projected to add 1.2 million jobs by 2030.

Statistic 12

U.S. MSO consolidation led to 12% revenue growth for top 50 in 2023.

Statistic 13

ROI on ADAS equipment averaged 210% within 2 years for early adopters 2023.

Statistic 14

Insurance claim denial rates for collision repairs at 3.7% in 2023 U.S.

Statistic 15

U.S. collision shops' cash flow improved 14% with digital invoicing 2023.

Statistic 16

Projected EV collision repairs to represent 25% of volume by 2030 in U.S.

Statistic 17

Average shop EBITDA margin was 12.4% for top performers in 2023.

Statistic 18

U.S. industry supported 1.8 million indirect jobs in supply chain 2023.

Statistic 19

Labor rate reimbursement gaps cost shops $1.9 billion in 2023.

Statistic 20

U.S. collision repair franchised shops grew 9% in revenue to $6.2 billion 2023.

Statistic 21

Inflation-adjusted repair costs up 22% since 2019 in U.S. by 2023.

Statistic 22

34% of shops achieved double-digit profit growth in 2023 post-pandemic.

Statistic 23

Global parts aftermarket for collisions projected at $250 billion by 2030.

Statistic 24

U.S. regional labor rate variance: Northeast $62/hr, South $54/hr in 2023.

Statistic 25

Cyberattack insurance claims for shops rose 28% costing $150 million 2023.

Statistic 26

The U.S. auto collision repair industry employed 543,000 workers in 2023, a 2.8% increase from 2022.

Statistic 27

Average hourly wage for collision repair technicians in the U.S. was $28.45 in 2023.

Statistic 28

There were 185,200 automotive body repairers employed in the U.S. in May 2023.

Statistic 29

42% of U.S. collision repair shops reported labor shortages as their top challenge in 2023.

Statistic 30

Women represented 8.5% of the U.S. collision repair workforce in 2023, up from 6.2% in 2018.

Statistic 31

Average tenure for collision repair technicians in the U.S. was 7.2 years in 2023.

Statistic 32

65% of U.S. collision shops used staffing agencies for technicians in 2023 to fill gaps.

Statistic 33

Entry-level collision repair technician salaries averaged $45,200 annually in the U.S. in 2023.

Statistic 34

28,400 job openings projected for automotive body and related repairers annually through 2032 in U.S.

Statistic 35

73% of collision repair employers offered training programs in 2023, up from 61% in 2020.

Statistic 36

U.S. collision repair industry turnover rate was 22% in 2023, highest among auto aftermarket sectors.

Statistic 37

Hispanic workers comprised 32% of the U.S. collision repair workforce in 2023.

Statistic 38

Average shop manager salary in U.S. collision repair was $85,600 in 2023.

Statistic 39

51% of U.S. collision technicians were certified (ASE) in 2023, compared to 45% in 2019.

Statistic 40

Collision repair apprenticeships grew 15% in the U.S. in 2023, totaling 12,500 participants.

Statistic 41

39% of collision repair jobs in U.S. required vocational training in 2023.

Statistic 42

U.S. collision repair workforce aged 45+ represented 42% in 2023, indicating aging demographic.

Statistic 43

Painter wages in U.S. collision shops averaged $32.10/hour in 2023.

Statistic 44

67% of collision shops reported hiring challenges for skilled estimators in 2023.

Statistic 45

U.S. collision repair industry added 14,200 net new jobs in 2023.

Statistic 46

Estimator average salary was $68,400 in U.S. collision repair in 2023.

Statistic 47

25% of collision repair workforce was under 25 years old in 2023.

Statistic 48

Remote training participation among collision technicians reached 58% in 2023.

Statistic 49

Unionized collision repair workers were 4.2% of U.S. total in 2023.

Statistic 50

Overtime hours averaged 8.5 per week for U.S. collision techs during peak 2023 season.

Statistic 51

76% of U.S. collision shops had full-time staff of 10 or fewer in 2023.

Statistic 52

Female technicians grew to 4.8% of workforce in 2023 from 3.1% in 2020.

Statistic 53

Average benefits cost per employee was $12,400 in U.S. collision shops 2023.

Statistic 54

The U.S. auto collision repair industry generated $47.6 billion in revenue in 2023, reflecting a 5.2% year-over-year growth driven by increased vehicle miles traveled.

Statistic 55

Globally, the collision repair market was valued at $197.4 billion in 2022 and is projected to reach $256.8 billion by 2030 at a CAGR of 3.4%.

Statistic 56

In 2023, the North American collision repair aftermarket accounted for 35% of the global market share, valued at approximately $69 billion.

Statistic 57

U.S. collision repair shops reported an average revenue per shop of $1.2 million in 2022, up from $1.1 million in 2021.

Statistic 58

The European auto collision repair market size stood at €42.5 billion in 2023, with Germany holding 28% of the regional market.

Statistic 59

Asia-Pacific collision repair industry revenue reached $78.3 billion in 2023, growing at 4.8% CAGR due to rising vehicle ownership in China and India.

Statistic 60

In Canada, the collision repair sector generated CAD 8.4 billion in 2022, with a projected growth of 3.1% annually through 2027.

Statistic 61

U.S. independent collision repair shops captured 72% of the total market revenue in 2023, totaling $34.3 billion.

Statistic 62

The OEM-certified collision repair network in the U.S. accounted for $13.3 billion in revenue in 2023, representing 28% of the market.

Statistic 63

Latin America’s auto collision repair market was valued at $12.7 billion in 2022, expected to grow to $16.9 billion by 2028.

Statistic 64

U.S. collision repair industry profit margins averaged 6.8% in 2023, compared to 5.9% in 2020 pre-pandemic levels.

Statistic 65

The Middle East collision repair market size was $5.6 billion in 2023, with UAE contributing 32% of regional revenue.

Statistic 66

Australia’s collision repair industry revenue hit AUD 4.2 billion in 2023, up 4% from 2022 amid supply chain recoveries.

Statistic 67

In 2023, paint and materials accounted for 28% of total collision repair revenue in the U.S., equating to $13.3 billion.

Statistic 68

U.S. collision repair labor revenue grew to $22.4 billion in 2023, a 6.1% increase driven by higher labor rates.

Statistic 69

The U.S. collision repair industry saw 42,500 active shops in 2023, generating average annual revenue of $1.12 million per shop.

Statistic 70

Global collision repair market CAGR is forecasted at 4.2% from 2024-2032, reaching $290 billion by 2032.

Statistic 71

In 2022, the U.S. market share of collision repairs for electric vehicles was 2.1%, contributing $1 billion in revenue.

Statistic 72

UK collision repair industry revenue was £3.8 billion in 2023, with independents holding 65% market share.

Statistic 73

South Korea’s collision repair market valued at KRW 7.5 trillion in 2023, growing 3.7% YoY.

Statistic 74

U.S. collision repair parts revenue reached $15.8 billion in 2023, up 7.2% from 2022 due to ADAS component demand.

Statistic 75

Brazil’s auto collision repair sector generated BRL 18.4 billion in 2023, projected to grow 5% annually.

Statistic 76

In 2023, the U.S. industry’s total economic output from collision repairs was $72.5 billion including multipliers.

Statistic 77

China’s collision repair market size was RMB 450 billion in 2023, with a 6.5% CAGR expected to 2028.

Statistic 78

U.S. multi-shop operators (MSOs) generated $18.7 billion in 2023, representing 39% of total industry revenue.

Statistic 79

The global aftermarket collision repair segment was $142 billion in 2023, 72% of total market.

Statistic 80

France collision repair revenue €6.9 billion in 2023, with EVs contributing 4% growth.

Statistic 81

U.S. collision repair industry saw revenue per repair order average $4,250 in 2023.

Statistic 82

Japan’s collision repair market valued at ¥2.1 trillion in 2023, declining 1.2% due to aging fleet.

Statistic 83

In 2023, U.S. collision repair insurance-paid repairs totaled $38.2 billion, 80% of industry revenue.

Statistic 84

U.S. collision shops adopted aluminum repair certification at 68% rate in 2023.

Statistic 85

82% of U.S. collision shops used diagnostic scan tools for all repairs in 2023.

Statistic 86

ADAS calibration equipment investment averaged $45,000 per U.S. shop in 2023.

Statistic 87

47% of shops implemented frame benches with laser measuring in 2023.

Statistic 88

Robotic welders were used in 31% of U.S. structural repairs in 2023.

Statistic 89

65% of U.S. collision shops had EV high-voltage safety certification in 2023.

Statistic 90

AI estimating software adoption reached 52% in U.S. shops by end of 2023.

Statistic 91

3D scanning for repairs was standard in 39% of high-volume shops 2023.

Statistic 92

Downdraft paint booths equipped with VOC controls were in 88% of shops 2023.

Statistic 93

Telematics data integration for claims pre-arrival used by 24% of shops 2023.

Statistic 94

Glue-pull repair techniques adopted by 71% of PDR specialists in 2023.

Statistic 95

Shop management software penetration was 92% in U.S. collision industry 2023.

Statistic 96

Battery conditioning systems for EV repairs installed in 29% of shops 2023.

Statistic 97

VR training modules used by 18% of technicians for ADAS in 2023.

Statistic 98

LED curing lights for paint reduced dry times by 40% in 76% of booths 2023.

Statistic 99

Cloud-based parts ordering systems in 67% of U.S. shops reduced delays 2023.

Statistic 100

Collision avoidance system test benches owned by 15% of shops in 2023.

Statistic 101

Digital color matching tools accuracy reached 98% in 54% of paint shops 2023.

Statistic 102

Autonomous repair drones for inspection piloted in 2% of large MSOs 2023.

Statistic 103

NFC tracking for parts inventory in 41% of shops improved accountability 2023.

Statistic 104

Hyperbaric weld cleaning systems adopted by 23% for aluminum in 2023.

Statistic 105

Predictive analytics for cycle times used by 19% of MSOs in 2023.

Statistic 106

Augmented reality repair guides in 11% of shops for complex ADAS 2023.

Statistic 107

Waterborne paint systems compliance at 96% in U.S. shops by 2023.

Statistic 108

Mobile calibration vans operated by 8% of chains for on-site ADAS 2023.

Statistic 109

Blockchain for parts authenticity verification trialed in 3% of shops 2023.

Statistic 110

62% of vehicles repaired in U.S. collision shops had structural damage in 2023.

Statistic 111

Average repair cost for U.S. collision claims rose to $5,591 in 2023, up 4.9% from 2022.

Statistic 112

28% of U.S. collision repairs in 2023 involved ADAS calibrations, doubling from 2019.

Statistic 113

Cycle time for collision repairs averaged 12.3 days in U.S. shops in 2023.

Statistic 114

EVs represented 7.2% of U.S. collision repair volume in 2023, up from 2% in 2021.

Statistic 115

45% of U.S. repairs in 2023 were rear-end collisions, the most common type.

Statistic 116

Aluminum-intensive repairs grew to 22% of U.S. collision work in 2023.

Statistic 117

Customer satisfaction with repair quality averaged 4.6/5 in U.S. shops 2023.

Statistic 118

19% of repairs required frame straightening in U.S. in 2023.

Statistic 119

Paintless dent repair (PDR) accounted for 35% of minor damage fixes in 2023 U.S.

Statistic 120

Average deductibles paid by U.S. consumers for collision repairs were $542 in 2023.

Statistic 121

Luxury vehicle repairs averaged $9,200 per claim in U.S. 2023.

Statistic 122

52% of U.S. collision repairs in 2023 included glass replacement or repair.

Statistic 123

Repair volume for pickups/SUVs was 68% of total U.S. collisions in 2023.

Statistic 124

Total loss ratio for collision claims hit 22.4% in U.S. 2023.

Statistic 125

Wheel alignment services post-collision grew 18% in U.S. shops 2023.

Statistic 126

41% of repairs involved mechanical services alongside bodywork in 2023 U.S.

Statistic 127

Minor fender-bender repairs averaged 2.8 days turnaround in 2023.

Statistic 128

Hybrid vehicle collision repairs increased 25% YoY to 12% of volume in 2023.

Statistic 129

U.S. shops reported 3.1 million ADAS-related repairs in 2023.

Statistic 130

Customer wait times for parts averaged 4.2 days in 2023 U.S. collisions.

Statistic 131

67% of collision repairs in 2023 used OEM parts per insurer mandates.

Statistic 132

Motorcycle collision repairs grew 9% in U.S. shops to 4.5% of volume 2023.

Statistic 133

Average paint refinish area per repair was 15.2 square feet in 2023.

Statistic 134

Fleet vehicle collision repairs accounted for 23% of U.S. shop volume 2023.

Statistic 135

55% of U.S. consumers chose dealer networks for collision repairs in 2023.

Statistic 136

ADAS calibration failures occurred in 12% of attempts in 2023 U.S. shops.

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From the global market's staggering $197 billion size to the surprising fact that rear-end collisions account for nearly half of all U.S. repairs, the auto collision industry is a massive economic engine where every dent tells a story of complex logistics and technological transformation.

Key Takeaways

The U.S. auto collision repair industry generated $47.6 billion in revenue in 2023, reflecting a 5.2% year-over-year growth driven by increased vehicle miles traveled.
Globally, the collision repair market was valued at $197.4 billion in 2022 and is projected to reach $256.8 billion by 2030 at a CAGR of 3.4%.
In 2023, the North American collision repair aftermarket accounted for 35% of the global market share, valued at approximately $69 billion.
The U.S. auto collision repair industry employed 543,000 workers in 2023, a 2.8% increase from 2022.
Average hourly wage for collision repair technicians in the U.S. was $28.45 in 2023.
There were 185,200 automotive body repairers employed in the U.S. in May 2023.
62% of vehicles repaired in U.S. collision shops had structural damage in 2023.
Average repair cost for U.S. collision claims rose to $5,591 in 2023, up 4.9% from 2022.
28% of U.S. collision repairs in 2023 involved ADAS calibrations, doubling from 2019.
U.S. collision shops adopted aluminum repair certification at 68% rate in 2023.
82% of U.S. collision shops used diagnostic scan tools for all repairs in 2023.
ADAS calibration equipment investment averaged $45,000 per U.S. shop in 2023.
U.S. collision repair industry contributed $105 billion to GDP in 2023 including indirect effects.
Total insurance premiums for collision coverage in U.S. reached $32.4 billion in 2023.
Projected U.S. collision repair market growth of 4.1% CAGR to 2028, reaching $58.9 billion.

The U.S. auto collision repair industry is growing significantly, driven by increased driving and vehicle complexity.

Economic Impact and Projections

U.S. collision repair industry contributed $105 billion to GDP in 2023 including indirect effects.
Total insurance premiums for collision coverage in U.S. reached $32.4 billion in 2023.
Projected U.S. collision repair market growth of 4.1% CAGR to 2028, reaching $58.9 billion.
Supply chain disruptions cost U.S. shops $2.1 billion in lost revenue in 2023.
Average profit per repair order in U.S. shops was $1,028 in 2023.
Insurer direct repair programs controlled 48% of U.S. repair dollars in 2023.
U.S. collision industry taxes paid totaled $4.7 billion in federal/state 2023.
Labor rate increases averaged 5.8% across U.S. regions in 2023.
Parts price inflation hit 8.2% for collision repairs in U.S. 2023.
Shop operating expenses rose 6.4% YoY to average $850,000 per shop 2023.
Global collision repair projected to add 1.2 million jobs by 2030.
U.S. MSO consolidation led to 12% revenue growth for top 50 in 2023.
ROI on ADAS equipment averaged 210% within 2 years for early adopters 2023.
Insurance claim denial rates for collision repairs at 3.7% in 2023 U.S.
U.S. collision shops' cash flow improved 14% with digital invoicing 2023.
Projected EV collision repairs to represent 25% of volume by 2030 in U.S.
Average shop EBITDA margin was 12.4% for top performers in 2023.
U.S. industry supported 1.8 million indirect jobs in supply chain 2023.
Labor rate reimbursement gaps cost shops $1.9 billion in 2023.
U.S. collision repair franchised shops grew 9% in revenue to $6.2 billion 2023.
Inflation-adjusted repair costs up 22% since 2019 in U.S. by 2023.
34% of shops achieved double-digit profit growth in 2023 post-pandemic.
Global parts aftermarket for collisions projected at $250 billion by 2030.
U.S. regional labor rate variance: Northeast $62/hr, South $54/hr in 2023.
Cyberattack insurance claims for shops rose 28% costing $150 million 2023.

Economic Impact and Projections Interpretation

Even as insurers pocket record premiums and parts prices soar, America's auto body shops keep the economy humming with a $105 billion contribution, proving that while fender-benders may be simple, the business of fixing them is a high-stakes, high-tech juggling act of supply chains, labor rates, and digital tools just to earn a thousand bucks per crumpled car.

Employment Statistics

The U.S. auto collision repair industry employed 543,000 workers in 2023, a 2.8% increase from 2022.
Average hourly wage for collision repair technicians in the U.S. was $28.45 in 2023.
There were 185,200 automotive body repairers employed in the U.S. in May 2023.
42% of U.S. collision repair shops reported labor shortages as their top challenge in 2023.
Women represented 8.5% of the U.S. collision repair workforce in 2023, up from 6.2% in 2018.
Average tenure for collision repair technicians in the U.S. was 7.2 years in 2023.
65% of U.S. collision shops used staffing agencies for technicians in 2023 to fill gaps.
Entry-level collision repair technician salaries averaged $45,200 annually in the U.S. in 2023.
28,400 job openings projected for automotive body and related repairers annually through 2032 in U.S.
73% of collision repair employers offered training programs in 2023, up from 61% in 2020.
U.S. collision repair industry turnover rate was 22% in 2023, highest among auto aftermarket sectors.
Hispanic workers comprised 32% of the U.S. collision repair workforce in 2023.
Average shop manager salary in U.S. collision repair was $85,600 in 2023.
51% of U.S. collision technicians were certified (ASE) in 2023, compared to 45% in 2019.
Collision repair apprenticeships grew 15% in the U.S. in 2023, totaling 12,500 participants.
39% of collision repair jobs in U.S. required vocational training in 2023.
U.S. collision repair workforce aged 45+ represented 42% in 2023, indicating aging demographic.
Painter wages in U.S. collision shops averaged $32.10/hour in 2023.
67% of collision shops reported hiring challenges for skilled estimators in 2023.
U.S. collision repair industry added 14,200 net new jobs in 2023.
Estimator average salary was $68,400 in U.S. collision repair in 2023.
25% of collision repair workforce was under 25 years old in 2023.
Remote training participation among collision technicians reached 58% in 2023.
Unionized collision repair workers were 4.2% of U.S. total in 2023.
Overtime hours averaged 8.5 per week for U.S. collision techs during peak 2023 season.
76% of U.S. collision shops had full-time staff of 10 or fewer in 2023.
Female technicians grew to 4.8% of workforce in 2023 from 3.1% in 2020.
Average benefits cost per employee was $12,400 in U.S. collision shops 2023.

Employment Statistics Interpretation

The collision repair industry is hiring at a high-octane pace, but it's being fueled by a frustrating labor shortage, an aging workforce, and an urgent need to attract more diverse talent to fix both the cars and its own demographic dents.

Market Size and Revenue

The U.S. auto collision repair industry generated $47.6 billion in revenue in 2023, reflecting a 5.2% year-over-year growth driven by increased vehicle miles traveled.
Globally, the collision repair market was valued at $197.4 billion in 2022 and is projected to reach $256.8 billion by 2030 at a CAGR of 3.4%.
In 2023, the North American collision repair aftermarket accounted for 35% of the global market share, valued at approximately $69 billion.
U.S. collision repair shops reported an average revenue per shop of $1.2 million in 2022, up from $1.1 million in 2021.
The European auto collision repair market size stood at €42.5 billion in 2023, with Germany holding 28% of the regional market.
Asia-Pacific collision repair industry revenue reached $78.3 billion in 2023, growing at 4.8% CAGR due to rising vehicle ownership in China and India.
In Canada, the collision repair sector generated CAD 8.4 billion in 2022, with a projected growth of 3.1% annually through 2027.
U.S. independent collision repair shops captured 72% of the total market revenue in 2023, totaling $34.3 billion.
The OEM-certified collision repair network in the U.S. accounted for $13.3 billion in revenue in 2023, representing 28% of the market.
Latin America’s auto collision repair market was valued at $12.7 billion in 2022, expected to grow to $16.9 billion by 2028.
U.S. collision repair industry profit margins averaged 6.8% in 2023, compared to 5.9% in 2020 pre-pandemic levels.
The Middle East collision repair market size was $5.6 billion in 2023, with UAE contributing 32% of regional revenue.
Australia’s collision repair industry revenue hit AUD 4.2 billion in 2023, up 4% from 2022 amid supply chain recoveries.
In 2023, paint and materials accounted for 28% of total collision repair revenue in the U.S., equating to $13.3 billion.
U.S. collision repair labor revenue grew to $22.4 billion in 2023, a 6.1% increase driven by higher labor rates.
The U.S. collision repair industry saw 42,500 active shops in 2023, generating average annual revenue of $1.12 million per shop.
Global collision repair market CAGR is forecasted at 4.2% from 2024-2032, reaching $290 billion by 2032.
In 2022, the U.S. market share of collision repairs for electric vehicles was 2.1%, contributing $1 billion in revenue.
UK collision repair industry revenue was £3.8 billion in 2023, with independents holding 65% market share.
South Korea’s collision repair market valued at KRW 7.5 trillion in 2023, growing 3.7% YoY.
U.S. collision repair parts revenue reached $15.8 billion in 2023, up 7.2% from 2022 due to ADAS component demand.
Brazil’s auto collision repair sector generated BRL 18.4 billion in 2023, projected to grow 5% annually.
In 2023, the U.S. industry’s total economic output from collision repairs was $72.5 billion including multipliers.
China’s collision repair market size was RMB 450 billion in 2023, with a 6.5% CAGR expected to 2028.
U.S. multi-shop operators (MSOs) generated $18.7 billion in 2023, representing 39% of total industry revenue.
The global aftermarket collision repair segment was $142 billion in 2023, 72% of total market.
France collision repair revenue €6.9 billion in 2023, with EVs contributing 4% growth.
U.S. collision repair industry saw revenue per repair order average $4,250 in 2023.
Japan’s collision repair market valued at ¥2.1 trillion in 2023, declining 1.2% due to aging fleet.
In 2023, U.S. collision repair insurance-paid repairs totaled $38.2 billion, 80% of industry revenue.

Market Size and Revenue Interpretation

It seems the world keeps finding new and expensive ways to crash cars, with Americans leading the charge by generating nearly $50 billion in revenue last year, proving that our need for speed is matched only by our talent for collision.

Technological Advancements

U.S. collision shops adopted aluminum repair certification at 68% rate in 2023.
82% of U.S. collision shops used diagnostic scan tools for all repairs in 2023.
ADAS calibration equipment investment averaged $45,000 per U.S. shop in 2023.
47% of shops implemented frame benches with laser measuring in 2023.
Robotic welders were used in 31% of U.S. structural repairs in 2023.
65% of U.S. collision shops had EV high-voltage safety certification in 2023.
AI estimating software adoption reached 52% in U.S. shops by end of 2023.
3D scanning for repairs was standard in 39% of high-volume shops 2023.
Downdraft paint booths equipped with VOC controls were in 88% of shops 2023.
Telematics data integration for claims pre-arrival used by 24% of shops 2023.
Glue-pull repair techniques adopted by 71% of PDR specialists in 2023.
Shop management software penetration was 92% in U.S. collision industry 2023.
Battery conditioning systems for EV repairs installed in 29% of shops 2023.
VR training modules used by 18% of technicians for ADAS in 2023.
LED curing lights for paint reduced dry times by 40% in 76% of booths 2023.
Cloud-based parts ordering systems in 67% of U.S. shops reduced delays 2023.
Collision avoidance system test benches owned by 15% of shops in 2023.
Digital color matching tools accuracy reached 98% in 54% of paint shops 2023.
Autonomous repair drones for inspection piloted in 2% of large MSOs 2023.
NFC tracking for parts inventory in 41% of shops improved accountability 2023.
Hyperbaric weld cleaning systems adopted by 23% for aluminum in 2023.
Predictive analytics for cycle times used by 19% of MSOs in 2023.
Augmented reality repair guides in 11% of shops for complex ADAS 2023.
Waterborne paint systems compliance at 96% in U.S. shops by 2023.
Mobile calibration vans operated by 8% of chains for on-site ADAS 2023.
Blockchain for parts authenticity verification trialed in 3% of shops 2023.

Technological Advancements Interpretation

The once-simple body shop has been quietly and expensively replaced by a high-tech digital surgery suite, where mechanics are now technologists wielding certifications, lasers, and AI just to keep up with the cars they're fixing.

Vehicle Repair Trends

62% of vehicles repaired in U.S. collision shops had structural damage in 2023.
Average repair cost for U.S. collision claims rose to $5,591 in 2023, up 4.9% from 2022.
28% of U.S. collision repairs in 2023 involved ADAS calibrations, doubling from 2019.
Cycle time for collision repairs averaged 12.3 days in U.S. shops in 2023.
EVs represented 7.2% of U.S. collision repair volume in 2023, up from 2% in 2021.
45% of U.S. repairs in 2023 were rear-end collisions, the most common type.
Aluminum-intensive repairs grew to 22% of U.S. collision work in 2023.
Customer satisfaction with repair quality averaged 4.6/5 in U.S. shops 2023.
19% of repairs required frame straightening in U.S. in 2023.
Paintless dent repair (PDR) accounted for 35% of minor damage fixes in 2023 U.S.
Average deductibles paid by U.S. consumers for collision repairs were $542 in 2023.
Luxury vehicle repairs averaged $9,200 per claim in U.S. 2023.
52% of U.S. collision repairs in 2023 included glass replacement or repair.
Repair volume for pickups/SUVs was 68% of total U.S. collisions in 2023.
Total loss ratio for collision claims hit 22.4% in U.S. 2023.
Wheel alignment services post-collision grew 18% in U.S. shops 2023.
41% of repairs involved mechanical services alongside bodywork in 2023 U.S.
Minor fender-bender repairs averaged 2.8 days turnaround in 2023.
Hybrid vehicle collision repairs increased 25% YoY to 12% of volume in 2023.
U.S. shops reported 3.1 million ADAS-related repairs in 2023.
Customer wait times for parts averaged 4.2 days in 2023 U.S. collisions.
67% of collision repairs in 2023 used OEM parts per insurer mandates.
Motorcycle collision repairs grew 9% in U.S. shops to 4.5% of volume 2023.
Average paint refinish area per repair was 15.2 square feet in 2023.
Fleet vehicle collision repairs accounted for 23% of U.S. shop volume 2023.
55% of U.S. consumers chose dealer networks for collision repairs in 2023.
ADAS calibration failures occurred in 12% of attempts in 2023 U.S. shops.

Vehicle Repair Trends Interpretation

As the collision industry grapples with pricier, more complex wrecks—from the surge in EVs and ADAS calibrations to the stubborn prevalence of rear-end collisions—it’s clear that while repair times and costs are climbing, so too, thankfully, is customer satisfaction with the quality of the work.

Sources & References

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