01 Industry overview
The alarm industry at a glance
The global electronic security market reached $57.22 billion in 2025 and is forecast to grow at 8.2% annually through 2030, with alarms forming a core product segment.
- $57.22B[52]
- Electronic security market, 2025
- 8.2%[52]
- Market CAGR, 2025–2030
- 141,000[53]
- U.S. industry employment, 2025
- 6.2M[9]
- Verisure customers, 2025
- Market size
- The global electronic security market, which includes alarms, video surveillance and access control, reached $57.22 billion in 2025. In the United States, security systems services excluding locksmiths generated $32.51 billion in revenue in 2024.[52][54]
- Forecast & CAGR
- The global electronic security market is projected to reach $84.95 billion by 2030, implying an 8.2% compound annual growth rate from 2025 to 2030. North America was the largest regional market in 2025, while Asia-Pacific was identified as the fastest-growing region.[52]
- Market share & regions
- North America accounted for the largest regional position in the global electronic security market in 2025. In the EU27+3, approximately 19.6 million monitored alarm systems were active at the end of 2024, representing 7.9% penetration across households and small-business premises.[52][55]
- Segmentation
- The market is segmented by product into alarms, video surveillance systems, access-control systems and other products. It is also segmented by connectivity—Ethernet, wireless and cellular—and by end user, including residential, public-sector, manufacturing, telecommunications, IT, automotive and defense customers.[52]
- Key players & concentration
- Verisure ended 2025 with approximately 6.2 million customers, ranked first in 14 of its 18 markets and estimated that it was more than six times larger than the next-largest competitor across its footprint. In North America, ADT, Vivint, SimpliSafe, Comcast, Telus and Brinks Home each had between 0.8 million and 2.2 million monitored alarm customers at the end of 2024.[9][55]
- Pricing
- Verisure reported 2025 average revenue per user of €46.6 per month, up 2.5% year over year at constant currency. Its annual report attributed the increase to an annual price rise, upselling and tighter discount control.[9]
- Trends, drivers & challenges
- Growth is being supported by rising property-theft concerns, connected devices, wireless and cellular connectivity, remote monitoring and AI-enabled security functions. Industry conditions also include uncertainty from tariffs, artificial intelligence and geopolitical risks; U.S. security-system-services employment nonetheless rose from about 86,000 in 2001 to approximately 141,000 in 2025.[52][53]
- Consumer behavior & competition
- In Verisure's April 2025 survey across 13 European countries, more than 17% of respondents said they intended to purchase a professionally monitored alarm within three years, up 3 percentage points from the comparable October 2020 survey. Reported interest varied from 7% to 24% by country, while professionally monitored systems covered approximately 5% of European homes at the end of 2024.[9]
- M&A
- MSA Safety completed its acquisition of Autronica Fire and Security in July 2026 for approximately $555 million; Autronica reported about $160 million in 2025 sales and supplies fire-detection, gas-detection and alarm systems. Verisure also entered Mexico in 2025 through the acquisition of the local market leader, adding approximately 125,000 customers in the fourth quarter.[14][9]
- Regulation
- NFPA 72, the National Fire Alarm and Signaling Code, is active in its 2025 edition and covers fire-alarm systems, signaling and emergency communications, including mass-notification systems for weather, terrorist, biological, chemical and nuclear emergencies. NFPA 72 also addresses system design and refers to NFPA 70 for wiring, cable and equipment installation requirements.[56]
- Latest news
- The most significant recent transaction is MSA Safety's July 9, 2026 completion of the $555 million Autronica Fire and Security acquisition. Verisure's 2025 annual report also recorded its Nasdaq Stockholm listing, entry into Mexico and 10.0% customer growth to approximately 6.2 million customers.[14][9]
02 Ranking
Top 10 Companies in the Alarm Industry
The leading companies in the alarm industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 10, 2026 · Next review December 10, 2026
Verisure leads Gitnux's 2026 alarm ranking with an Overall score of 9.3, with €3.745 billion revenue in 2025 across global monitored-security operations. Siemens is the highest-ranked security systems integrator at 9.1, driven by Smart Infrastructure covering building automation, fire safety and security systems.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in professionally monitored alarms
Verisure
CH
Ranked #1 · 9.3 · Professionally monitored alarms
Why we picked it: It serves 6.2 million connected alarm subscribers at 31 December 2025 with in-house monitoring centres.
Leader in building security systems
Siemens
DE
Ranked #2 · 9.1 · Building security systems
Why we picked it: It positions building automation together with fire safety and security, spanning alarm-adjacent system design.
Leader in wireless alarm manufacturing
Ajax Systems
UA
Ranked #4 · 9.0 · Wireless alarm manufacturing
Why we picked it: It focuses on wireless security and alarm systems in the intrusion and fire alarm segment.
Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | Verisure Professionally monitored alarms · CH | 9.3 | 9.4 | 9.3 | 9.3 | 9.9 | |
Company snapshot · Verisure · Data as of November 10, 2026 Protected nearly 6.2 million families and small businesses at year-end 2025.[9]
| |||||||
| 2 | Siemens Building security systems · DE | 9.1 | 9.9 | 7.8 | 8.9 | 9.2 | |
Company snapshot · Siemens · Data as of November 10, 2026 Smart Infrastructure covers building automation, fire safety and security.[57]
| |||||||
| 3 | ADT Professionally monitored alarms · US | 9.0 | 9.3 | 8.8 | 8.1 | 9.1 | |
Company snapshot · ADT · Data as of November 10, 2026 Monitoring and related services generated $4.35 billion of 2025 revenue.[14]
| |||||||
| 4 | Ajax Systems Wireless alarm manufacturing · UA | 9.0 | 7.0 | 9.9 | 9.9 | 9.9 | |
Company snapshot · Ajax Systems · Data as of November 10, 2026 Ajax Systems is a manufacturer of wireless security and alarm systems.[58]
| |||||||
| 5 | Johnson Controls Building security systems · IE | 9.0 | 9.9 | 7.6 | 8.5 | 9.1 | |
Company snapshot · Johnson Controls · Data as of November 10, 2026 Describes itself as a global leader in security systems and fire-detection solutions.[14]
| |||||||
| 6 | Keenfinity Security, fire detection and communications products · DE | 8.8 | 8.5 | 8.9 | 9.3 | 9.1 | |
Company snapshot · Keenfinity · Data as of November 10, 2026 Keenfinity was formed from Bosch's security and communications technology product business.[59]
| |||||||
| 7 | Honeywell Commercial fire, life-safety and building security systems · US | 8.6 | 9.3 | 8.4 | 7.8 | 7.4 | |
Company snapshot · Honeywell · Data as of November 10, 2026 Building Automation includes access control, video surveillance and fire products.[14]
| |||||||
| 8 | Hikvision Video surveillance and intelligent alarm systems · CN | 8.6 | 9.6 | 7.9 | 7.0 | 9.7 | |
Company snapshot · Hikvision · Data as of November 10, 2026 Ranked the world's No. 1 security company by 2024 security-product revenue.[60]
| |||||||
| 9 | SECOM Monitored security and electronic alarm services, Japan · JP | 8.4 | 9.3 | 7.5 | 7.5 | 9.1 | |
Company snapshot · SECOM · Data as of November 10, 2026 Security services were SECOM's largest reported business segment in FY2025.[61]
| |||||||
| 10 | Prosegur Monitored alarms and integrated security services · ES | 8.3 | 9.7 | 7.1 | 7.9 | 8.2 | |
Company snapshot · Prosegur · Data as of November 10, 2026 Prosegur Alarms and Movistar Prosegur Alarms exceeded 1.06 million connections in 2025.[15]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 10, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Felix Zimmermann. (2026, February 13). Top 10 companies in the alarm industry. In Alarm Industry Statistics. Gitnux. https://gitnux.org/alarm-industry-statistics/#top-companies
Global physical security alarm monitoring market revenue
Global physical security alarm monitoring market revenue grew from $49.1B in 2021 to $57.6B in 2023.
03 Trends & forecasts
Top 10 Alarm Industry Trends & Forecasts 2027
What is changing in the alarm industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01Electronic security growth stays elevated
High confidenceThe global electronic security market reached $57.22 billion in 2025 and is forecast to reach $84.95 billion by 2030, implying an 8.2% CAGR. Alarms remain a core product category alongside video surveillance and access control.[52]
Forecast 2027: The market should expand at roughly 8% in 2027, with alarm revenue supported by recurring monitoring, equipment replacement and integration with video and access control. Growth is likely to remain strongest in Asia-Pacific, while North America remains the largest regional market.
02European monitored alarms keep expanding
High confidenceThe EU27+3 had approximately 19.6 million active monitored alarm systems at the end of 2024, with household and small-business penetration of about 7.9%. The European installed base is forecast to reach 24.5 million systems in 2029 at a 4.6% CAGR.[55]
Forecast 2027: The European installed base should approach 22 million systems in 2027 if the reported growth path continues. Expansion will be driven by underpenetrated markets and continued conversion from self-monitoring or no-system households to professionally monitored services.
03Professional monitoring gains consumer interest
Medium confidenceIn Verisure's April 2025 survey across 13 European countries, more than 17% of respondents said they intended to purchase a professionally monitored alarm within three years, three percentage points higher than in the comparable October 2020 survey. Professionally monitored systems covered approximately 5% of European homes at the end of 2024.[9]
Forecast 2027: Demand for professionally monitored alarms should continue rising in 2027, but conversion will depend on transparent pricing, installation speed and perceived response quality. European providers are likely to emphasize bundled monitoring, fire detection, cameras and smart-home functions to convert interest into subscriptions.
04Subscription revenue remains the priority
High confidenceVerisure ended 2025 with 6,171,388 customers, up 10.0% year over year, while annualised recurring revenue rose 12.4% to €3.45 billion. Its 2025 average revenue per user was €46.6 per month, up 2.5% at constant currency.[9]
Forecast 2027: In 2027, leading alarm companies should continue prioritizing recurring monthly revenue over one-time equipment sales. Customer growth, annual price increases and upselling are likely to support low- to mid-single-digit ARPU growth, although discounting and churn will limit pricing power in competitive markets.
05Wireless and cellular connectivity displace legacy links
High confidenceThe industry is segmented across Ethernet, wireless and cellular connectivity, while legacy 2G and 3G shutdowns have already required alarm and life-safety systems to migrate to newer networks. In France, industry users warned that the end of 2G could affect alarms and other connected equipment, while Germany has indicated that 2G will remain available until summer 2028.[62]
Forecast 2027: By 2027, 4G and 5G cellular communicators should be the default for new professionally monitored systems in developed markets. Replacement programs for obsolete communicators will remain a material source of service, installation and equipment revenue.
06AI shifts alarms toward verified events
Medium confidenceVerisure reported that it increasingly uses artificial intelligence and has anonymised data from more than 90 million devices in over 6 million customer homes. The company links product innovation and AI use to improved protection, customer usage, retention and operating efficiency.[9]
Forecast 2027: In 2027, AI should expand from basic alert filtering toward event verification, risk scoring, predictive maintenance and more automated operator workflows. Adoption will be strongest where providers can demonstrate fewer false alarms without reducing detection sensitivity.
07Integrated video and access control broaden offerings
High confidenceThe electronic security market is organized around alarms, video surveillance, access-control systems and related products. Verisure's 2025 reporting also describes product innovation and connected devices as mechanisms to increase usage, retention and addressable market size.[52][9]
Forecast 2027: Alarm providers should increasingly sell integrated packages rather than standalone intrusion systems in 2027. Video verification, connected locks, access credentials and environmental sensors will become common upsell products, particularly for small businesses and higher-value residential customers.
08Fire and industrial alarms attract strategic capital
High confidenceMSA Safety completed its acquisition of Autronica Fire and Security on July 9, 2026, in a transaction valued at approximately $555 million. Autronica reported approximately $160 million in 2025 revenue and supplies fire-detection, gas-detection and alarm systems for industrial and infrastructure applications.[63]
Forecast 2027: Strategic buyers should remain active in 2027, especially around fire detection, gas detection, industrial safety and critical infrastructure. Consolidation will favor suppliers that can combine hardware, software, monitoring and compliance capabilities across multiple hazard types.
09Large platforms consolidate monitored customers
High confidenceVerisure ended 2025 with approximately 6.2 million customers and ranked first in 14 of its 18 markets. In North America, ADT led the professionally monitored market, followed by Vivint, SimpliSafe, Comcast, Telus and Brinks Home, each with between 0.8 million and 2.2 million monitored alarm customers at the end of 2024.[9][55]
Forecast 2027: Competition in 2027 will increasingly center on customer acquisition efficiency, retention, monitoring scale and software capability. The largest providers should gain share through national distribution, partnerships and acquisitions, while smaller integrators will compete through local service and specialized vertical expertise.
10Alarm companies expand through targeted acquisitions
High confidenceVerisure entered Mexico in 2025 through the acquisition of the local market leader and added approximately 125,000 customers in the fourth quarter. MSA Safety's 2026 Autronica acquisition likewise expanded its fire and gas detection portfolio and geographic reach.[9][63]
Forecast 2027: M&A should remain a practical growth route in 2027, particularly in Latin America, industrial safety and specialized fire systems. Buyers are likely to favor targets with installed customer bases, recurring revenue, proprietary technology or regulatory approvals that are difficult to build organically.
04 Statistics
Technology & Innovation
AI use in physical security is widespread: 41% of organizations globally were actively using AI in 2026, and 55% used AI-verified alarm monitoring.
AI in the alarm industry
- More than 4,000 Movistar customers used Prosegur's AI-based WiFi Presence Detection alarm feature in 2024.[1]
- 41% of organizations globally were actively using AI in physical security in 2026.[2]
- 47% of organizations using or piloting AI used real-time motion, loitering or line-crossing detection in 2026.[2]
- 57% of fully cloud-managed organizations actively used AI in physical security in 2026.[2]
- 55% of organizations using or piloting AI used AI-verified alarm monitoring in 2026.[2]
- 53% of organizations using or piloting AI used AI-generated incident summaries in 2026.[2]
Automation in the alarm industry
- 10 Prosegur interconnected security centers were opened during 2024.[1]
- 1 automatic-dissuasion alarm function using AI-triggered lighting and voice-over was launched by Prosegur in 2024.[1]
- 14 Prosegur interconnected security centers were operating globally in 2024 after 10 opened during the year.[1]
- 1.5 million security events and contextualized data items were managed annually by Prosegur's interconnected security centers in 2024.[1]
Digital Transformation in the home and personal services sector (sector benchmark)
- Across U.S. service-based SMBs, 42% said they could not survive without their digital tools in data collected in December 2025.[3]
- Among England adult social care providers, 63% used digital rostering tools in February–March 2025.[4]
- Across U.S. service-based SMBs, 69% used at least one operational automation to save time in data collected in December 2025.[3]
- Among England adult social care providers, 73% used digital social care records in February–March 2025.[4]
Technology Adoption in the home and personal services sector (sector benchmark)
- Among surveyed homecare businesses, 96% used rostering software in 2024.[5]
- Among England adult social care providers, 73% used at least one care technology for care and support in February–March 2025.[4]
- Among surveyed homecare businesses, 98% used care-management software in 2024.[5]
- Among surveyed homecare businesses, 92% used finance software in 2024.[5]
- Among surveyed homecare businesses, 94% used auditing and compliance software in 2024.[5]
Cloud Computing in the home and personal services sector (sector benchmark)
- Across EU small and medium-sized enterprises, 44% bought cloud-computing services in 2023.[6]
- Among EU businesses using cloud computing, 83% used it to host email systems in 2023.[6]
- Across EU businesses, 45% bought cloud-computing services in 2023.[6]
- Among EU businesses using cloud computing, 68% used it for file storage in 2023.[6]
- Across EU large businesses, 78% bought cloud-computing services in 2023.[6]
Big Data in the home and personal services sector (sector benchmark)
- Among surveyed homecare providers, 57% reported improved visibility of care after adopting smart technology in 2024.[5]
- Among surveyed homecare providers, 64% said smart technology helped them better audit care quality in 2024.[5]
- Among surveyed homecare agencies with reporting tools, 22% were not using their data to inform business decisions or benefit clients in 2025.[7]
- Among surveyed homecare providers, 76% said smart technology helped them better evidence care quality in 2024.[5]
Blockchain in the alarm industry
- More than 100 protection measures were planned for Prosegur Crypto's new Argentina custody bunker in 2024, alongside a blockchain-based chain of custody.[1]
- 3 Prosegur Crypto digital-asset custody bunkers were operating or under construction globally in 2024, using blockchain-based chain-of-custody technology.[1]
05 Statistics
Data & Analytics
Operational efficiency is increasingly measured through data: Alarm.com platforms processed 365 billion data points in 2025 from connected alarm and video devices.
Business intelligence in the alarm industry
- 365 billion data points were processed by Alarm.com's platforms in 2025, providing business intelligence inputs for its global connected-property operations.[8]
- 9% was the year-over-year reduction in Verisure maintenance visits per customer in the first quarter of 2026, linked partly to AI-enabled operational analysis.[9]
- 170 million connected devices supplied data to Alarm.com's platform during 2025 across residential, commercial and other global property applications.[8]
- 4% was the year-over-year decline in Verisure customer-maintenance visits in the second quarter of 2026, a service-efficiency indicator across international operations.[9]
- 2.4% was the year-over-year increase in Verisure average revenue per user in the second quarter of 2026, reflecting customer-value analysis internationally.[9]
- 7.5% was Verisure's annualised attrition rate in the second quarter of 2026, a customer-portfolio intelligence metric used to assess retention internationally.[9]
Data analytics in the alarm industry
- Millions of properties were represented in Alarm.com's connected-property data ecosystem in 2026, according to the company's investor overview.[10]
- 365 billion data points were processed by Alarm.com's platforms in 2025 from connected alarm, video, energy and property devices globally.[8]
- 9% was the year-over-year reduction in Verisure maintenance visits per customer in the first quarter of 2026, attributed partly to AI-enabled on-device analysis.[9]
- Hundreds of billions of data points per year were processed by Alarm.com's platform in 2026, according to the company's investor overview.[10]
- 170 million connected devices contributed data to Alarm.com's platform during 2025 across global residential and commercial properties.[8]
- 4% was the year-over-year decline in Verisure customer-maintenance visits in the second quarter of 2026, reflecting data-informed service-cost reduction internationally.[9]
Data Quality in the home and personal services sector (sector benchmark)
- Across supply-management organizations, 49% reported that their data quality was good or excellent in 2024, based on a survey of more than 121 respondents.[11]
- Across supply-management organizations, 23% reported spending at least 21% of their time cleaning data in 2024.[11]
- Across organizations in APQC cross-industry research, 43% reported already using data-quality assessments within data governance in 2024.[12]
- Across supply-management organizations, 67% said their data quality was better or significantly better than two years earlier in 2024.[11]
Data Governance in the home and personal services sector (sector benchmark)
- Among organizations surveyed globally, 53% of companies with more than 10,000 employees reported a formal data-governance organization in 2024.[13]
- Among organizations surveyed globally, 61% reported having a dedicated data-governance function in 2024.[11]
- Among organizations surveyed globally, 81% considered their data-governance program useful in 2024.[11]
- Among organizations surveyed globally, 47% reported housing their data-governance function in a center of excellence in 2024.[11]
- Among consumer-services companies, 31% reported having a formal data-governance organization in 2024, making this a relevant benchmark for personal-services businesses.[13]
KPIs in the alarm industry
- 2.4% was the year-over-year increase in Verisure average revenue per user in the second quarter of 2026 across its international subscriber portfolio.[9]
- 13.1% was ADT's gross customer revenue attrition rate in 2025 in the United States.[14]
- 7.5% was Verisure's annualised attrition rate in the second quarter of 2026 across its international portfolio-services business.[9]
- 4% was the year-over-year decline in Verisure customer-maintenance visits in the second quarter of 2026 across its international operations.[9]
- 9% was the year-over-year reduction in Verisure maintenance visits per customer in the first quarter of 2026 across its international operations.[9]
- 73.7% was Verisure's portfolio-services adjusted EBITDA margin in 2025 across its international subscription security operations.[9]
06 Statistics
Strategy & Growth
Growth targets and recurring fees dominate. Prosegur Alarms reported 22.5% organic sales growth in Q1 2026 alongside 8.9% year-on-year growth in total alarm customers.
Growth in the alarm industry
- 22.5% was Prosegur Alarms’ organic sales growth in the first quarter of 2026.[15]
- 8.9% was the year-on-year increase in Prosegur’s total alarm customers in the first quarter of 2026.[15]
- €81 million was available for reinvestment in growth from Prosegur’s recurring cash flow in the reported 2025 period.[15]
- 10% annual customer-base expansion was Prosegur Alarms’ stated target following its 2024 performance.[15]
- 10.4% was the year-on-year increase in Prosegur’s combined alarm customer base during the first nine months of 2025.[15]
- 191,000 new alarm registrations were obtained by Prosegur during 2024.[15]
Differentiation in the alarm industry
- 16% of Spanish households had a connected alarm according to Prosegur’s current market description.[15]
- 40 euros was Prosegur Alarms’ average revenue per user in the first half of 2024 before the stated discount adjustment.[15]
- 8.1% was the increase in Prosegur Alarms’ average recurring monthly fee during the first nine months of 2025.[15]
- 2,000 hours of video footage per year were processed by Prosegur’s AI systems for alarm clients.[15]
- 12% was Prosegur Alarms’ churn rate in the first half of 2024.[15]
- 3% to 4% was the connected-alarm penetration range cited for some countries where Prosegur Alarms operates.[15]
Mergers and acquisitions in the alarm industry
- 31 companies were acquired by Pye-Barker Fire & Safety in 2023, contributing 37% acquisition-driven growth.[16]
- 19 alarm and security companies were among Pye-Barker Fire & Safety’s 2023 acquisitions.[17]
- $4.95 billion was the reported value of Honeywell’s December 2023 acquisition of Carrier Global Access Solutions.[18]
- $1.6 billion was the value of GTCR’s 2023 acquisition of ADT Commercial’s security, fire and life-safety business.[17]
- 1 acquisition was completed by Alarm.com in Poland when it acquired EBS in 2023.[19]
- 2 technology-company transactions exceeding $100 million were identified in the 2024 security-market reporting period, excluding many smaller alarm deals.[20]
Strategic partnerships in the alarm industry
- 5 named strategic or commercial partners were listed by Prosegur for its alarm operations in Spain, Colombia, Portugal, Peru, Chile, Uruguay and Paraguay.[15]
- 50/50 was the ownership structure of the Movistar Prosegur Alarms joint venture between Prosegur and Telefónica in Spain.[15]
- 7-fold growth in new-channel sales was reported by Prosegur Alarms after strengthening distributors and commercial alliances in 2024.[15]
- 5 years was the renewable commercial-agreement term under which Verisure continued licensing Origin AI’s sensing technology from ADT in 2026.[16]
- 8 countries were covered by Prosegur Alarms’ strengthened distributor, external-collaborator and commercial-alliance network in 2024.[15]
- 550,000 connections were attributed to the Telefónica-backed Movistar Prosegur Alarms business in Spain at the end of 2024.[15]
07 Statistics
People & Workforce
Workforce planning mixes hiring and retention. Seventy-nine percent of FAST study participants were system installers or integrators in 2024.
Hiring in the alarm industry
- 45% of FAST study participants were based in the U.S. South in 2024.[21]
- 86 security-industry companies participated in the 2024 FAST compensation study covering manufacturers and system installers/integrators.[21]
- 32% of security-industry companies significantly increased starting pay and benefits to hire candidates in 2024.[22]
- 8% of security-industry companies hired a recruiting firm to find candidates in 2024.[22]
- 79% of FAST study participants were system installers or integrators in 2024.[21]
Employee retention in the alarm industry
- 17% of security-industry companies increased mid- and senior-level salaries to retain employees in 2024.[22]
- 17% of security-industry companies increased retirement plans or company matching to retain employees in 2024.[22]
- 32% of security-industry companies introduced flexible scheduling to retain employees in 2024.[22]
- 31% of security-industry companies added or expanded remote-work options to retain employees in 2024.[22]
- 20% of security-industry companies increased insurance benefits to retain employees in 2024.[22]
Remote Work in the home and personal services sector (sector benchmark)
- Across U.S. other-services industries, 32.6% of workers did some work at home on average in 2024–2025.[23]
- Across U.S. service occupations, 6.5% of workers did some work at home on average in 2024–2025.[23]
- Across U.S. education and health-services industries, 28.1% of workers did some work at home on average in 2024–2025.[23]
- Across U.S. leisure and hospitality industries, 7.2% of workers did some work at home on average in 2024–2025.[23]
Hybrid Work in the home and personal services sector (sector benchmark)
- Across U.S. health-care and social-assistance industries, 30% of full-time employees were hybrid during December 2023–March 2024.[24]
- Across U.S. full-time wage-and-salary employees, 28% worked in a hybrid arrangement during December 2023–March 2024.[24]
- Among U.S. full-time employees able to work from home, 44.4% were hybrid during December 2023–March 2024.[24]
- Across U.S. education industries, 44% of full-time employees were hybrid during December 2023–March 2024.[24]
- Across U.S. professional and business services, 22% of full-time employees were hybrid during December 2023–March 2024.[24]
Upskilling in the alarm industry
- 75% of security-industry companies planned to spend more on training initiatives in 2025 than in 2024.[22]
- 18% of security-industry companies preferred private training companies for workforce development in 2024.[22]
- 34% of security-industry companies preferred industry associations for training initiatives in 2024.[22]
- 26% of security-industry companies invested $501–$750 per employee annually in training initiatives in 2024.[22]
- 52% of security-industry companies preferred direct-to-vendor training for workforce development in 2024.[22]
Employee Engagement in the home and personal services sector (sector benchmark)
- Globally, 27% of managers were engaged at work in 2025, down from 30% in 2024.[25]
- Across the United States and Canada, 31% of employees were engaged at work in 2025.[25]
- In the United States, 32% of employees were engaged at work in 2025.[25]
- Across 183,000 business units in 53 industries and 90 countries, top-quartile engagement teams achieved 23% higher profitability than bottom-quartile teams in Gallup’s meta-analysis.[25]
08 Statistics
Customer & Sales
Selection criteria and service mix shape sales. In a survey, 64% of security managers named reliability as the most important factor when selecting a burglar or fire alarm system.
Customer experience in the alarm industry
- 64% of security managers named reliability the most important factor when selecting a burglar or fire alarm system in a survey of alarm-system buyers.[27]
- More than one in four commercial monitoring customers subscribed to services beyond basic alarm monitoring in the U.S. in 2021.[28]
- Less than 20% of surveyed alarm-system users had alarm messaging to remote devices.[27]
- 83% of monitored-security professionals said the COVID-19 pandemic created customer and attrition challenges in the U.S. in 2021.[28]
- Less than 10% of surveyed alarm-system users had internet monitoring incorporated into burglar or fire alarm systems.[27]
Customer retention in the alarm industry
- Approximately 15 years was Verisure’s average customer relationship duration as of December 31, 2024.[29]
- 12.7% was ADT’s gross customer revenue attrition rate in the fourth quarter of 2024 in the United States.[30]
- 15% of consumers who recently canceled security service cited false alarms as an issue.[31]
- 20% of consumers who canceled professional monitoring said they purchased an alternative smart-security device for monitoring.[31]
- 7.4% was Verisure’s portfolio attrition rate in 2025 across its Europe and Latin America customer base.[9]
Customer acquisition in the alarm industry
- Approximately 50,000 customer accounts were acquired by ADT in a strategic bulk purchase during the second quarter of 2025.[32]
- 873,000 new installations were added through Verisure’s organic sales engine in 2025 across its 18-country footprint.[9]
- 836,000 gross subscriber additions were recorded by ADT in the United States during 2024.[33]
- €1,438.4 was Verisure’s average cost per acquired subscriber in 2024 across its Europe and Latin America operations.[9]
- €1,415.0 was Verisure’s average cost per acquired subscriber in 2023 across its Europe and Latin America operations.[9]
Customer loyalty in the alarm industry
- Approximately two-thirds of net category growth in Verisure’s footprint was captured by the company between 2019 and 2024.[9]
- Verisure’s customer portfolio grew from 4.2748 million in 2021 to 6.1714 million in 2025.[9]
- ADT ended 2024 with 6.4 million subscribers in the United States.[33]
- Verisure’s customer portfolio grew 10.0% in 2025 across Europe and Latin America.[9]
- Verisure was the number-one provider in 14 of 18 markets in 2025.[9]
09 Statistics
Marketing & Brand
Brand activity tracks connected-property growth models. Verisure served customers in 18 countries in 2025 while maintaining number-one positions in 14 markets.
Marketing in the alarm industry
- 9.9% was Verisure’s revenue growth in 2025 across its Europe and Latin America operations.[9]
- €3.745 billion was Verisure’s revenue in 2025 across its global monitored-security operations.[9]
- 2.2 years was ADT’s revenue payback period in 2024 for subscriber-acquisition investment.[33]
- More than 12,500 security experts formed Verisure’s field sales force across its markets in 2025.[9]
- Approximately 2 percentage points of Verisure’s 2025 annualized recurring-revenue growth came from its Mexico acquisition.[9]
Digital marketing in the alarm industry
- 160 million connected devices generated data on Alarm.com platforms in 2024 across residential and commercial properties.[14]
- Less than 20% of surveyed fire-alarm users had systems integrated with building controls.[27]
- 71% of ADT residential and small-business customers used interactive digital services at the end of 2024.[33]
- 31% of monitored-security dealers offered a self-installed monitoring alternative in the U.S. in 2021.[28]
- 67% of Alarm.com’s revenue came from SaaS and licensing in 2024, supporting its connected-property digital-service model.[14]
Branding in the alarm industry
- Verisure’s customer portfolio exceeded 6.1 million subscribers at the end of 2025.[9]
- Verisure served customers in 18 countries in 2025 while maintaining number-one positions in 14 markets.[9]
- Verisure entered Mexico in 2025 through the acquisition of the local market leader, expanding its branded security footprint.[9]
- ADT’s ending subscriber count was 6.4 million in 2024, representing the scale of its U.S. security brand.[33]
- Verisure held number-one brand positions with strong awareness and consideration in its markets in 2025.[9]
Influencer Marketing in the home and personal services sector (sector benchmark)
- Across surveyed brands, 83% perceived influencer marketing as effective in 2023.[34]
- Across surveyed brands, 54.3% used views, reach, or impressions as their primary influencer-marketing success metric in 2024.[34]
- Globally, 40% of brands engaged influencers on an extended basis in 2025, up from 29% previously.[35]
- Among U.S. home-services businesses, 33% expected to try influencer marketing for the first time in 2026.[36]
- Among U.S. Gen Z beauty shoppers, 90% bought a beauty product based on an influencer recommendation during the previous year.[37]
10 Statistics
Operations & Execution
Monitoring capacity and maintenance reductions show up in operational metrics. Verisure reported 18 in-house alarm monitoring centres operating across its markets in 2024.
Process optimization in the alarm industry
- 18 in-house alarm monitoring centres operated across Verisure’s markets in 2024.[38]
- 30% fewer maintenance visits were recorded for Verisure’s Moonshot alarm system than for legacy systems, based on like-for-like comparisons in 2025.[9]
- One designated backup facility was maintained for each Verisure monitoring centre in 2024 to support operational continuity.[38]
- 3,000 monitoring agents supported Verisure’s remote alarm-verification process in 2024 worldwide.[38]
- 50% of Verisure’s customer portfolio used its in-house Moonshot alarm system in 2025.[9]
Operational efficiency in the alarm industry
- 72.7% was Verisure’s portfolio-services adjusted EBITDA margin in the fourth quarter of 2024.[9]
- 30% fewer maintenance visits were achieved by Verisure’s Moonshot system than by legacy systems in like-for-like comparisons in 2025.[9]
- 6.9% was Securitas’s operating margin in 2024, up from 6.5% in 2023.[39]
- 95% was Verisure’s employee-engagement survey participation rate in the fourth quarter of 2025.[9]
- Approximately 5% of Verisure’s group revenue was allocated to technology and innovation in 2025.[9]
Quality management in the alarm industry
- 7.5% was Verisure’s annualised customer attrition rate in the second quarter of 2026.[9]
- 7.4% was Verisure’s customer attrition rate at the end of 2024, down from 7.6% in 2023.[9]
- 30% was the like-for-like reduction in maintenance visits for Verisure’s Moonshot system compared with legacy systems in 2025.[9]
- 6.2 million connected alarm subscribers were served by Verisure at 31 December 2025.[1]
- 18 Verisure monitoring centres each had a designated backup facility in 2024.[38]
Supply chain in the alarm industry
- One backup facility was maintained for each of Verisure’s 18 monitoring centres in 2024.[38]
- 50% of Verisure’s customer portfolio used its proprietary Moonshot alarm system in 2025, indicating the scale of its internal product platform.[9]
- ADT reported that legacy systems dependent on obsolete cellular or IP networks could require equipment upgrades because of component-supply and skilled-labour constraints in 2024.[14]
- 18 countries were supplied by Verisure’s network of in-house monitoring centres in 2024.[38]
- 18 backup monitoring facilities supported Verisure’s operational-continuity model in 2024, one for each primary centre.[38]
Outsourcing / Offshoring in the home and personal services sector (sector benchmark)
- 43% of facility organizations worldwide reported no change in their use of outsourcing or contractors during October–December 2025.[40]
- 91% of 200 leading food-services and facility-management buyers in the United States and Europe expected their outsourcing budgets to increase over the five years to 2030, based on a 2024 survey.[41]
- 33% of facilities-maintenance activities were contracted out on average by hospitals in the United States, according to a 2024 operations survey.[42]
- 18% of facility organizations worldwide reported decreasing their use of outsourcing or contractors during October–December 2025.[40]
- 32% of building-service contractors expected a trend toward increased outsourcing of cleaning tasks, according to a 2024 U.S. market study.[43]
11 Statistics
Finance & Pricing
Unit economics are anchored to acquisition and revenue per user. Verisure reported €46.6 average revenue per user per month in 2025, up 2.5% year over year at constant currency.
Pricing strategy in the alarm industry
- 17% was Verisure’s annualised upsell rate in the fourth quarter of 2025.[1]
- €1,438 was Verisure’s average customer-acquisition cost over the twelve months of 2024.[9]
- 1.6% was Verisure’s increase in annual customer-acquisition cost from 2023 to 2024.[9]
- €48.2 was Verisure’s average revenue per user in the second quarter of 2026.[9]
- 3.4% was Verisure’s year-on-year ARPU growth in the second quarter of 2026.[9]
Cost reduction in the alarm industry
- 1.6% was Verisure’s reported year-on-year increase in full-year customer-acquisition cost in 2024.[9]
- 30,000-plus colleagues were included in Verisure’s 2025 workforce supporting its cost-transformation programme.[9]
- 7.2% was Verisure’s constant-currency year-on-year increase in customer-acquisition cost in the fourth quarter of 2024.[9]
- ADT said its SMART monitoring solution was expected to reduce annual false alarms and customer-care calls in 2024.[33]
- 30% fewer maintenance visits were recorded for Verisure’s Moonshot alarm system than for legacy systems in like-for-like comparisons in 2025.[9]
Profitability in the alarm industry
- 6.9% was Securitas’s operating margin in 2024.[39]
- 13.6% was the reported increase in Verisure’s portfolio-services adjusted EBITDA in 2024.[9]
- 15.7% was Verisure’s increase in total adjusted EBITDA including selected non-recurring items in 2024.[9]
- €2,141.9 million was Verisure’s portfolio-services adjusted EBITDA in 2024.[9]
- 15% was Securitas’s increase in earnings per share in 2024.[39]
Financial planning in the alarm industry
- 5.6 million customers were in Verisure’s portfolio at the end of 2024.[9]
- 8.5% was Verisure’s year-on-year customer-portfolio growth rate at the end of 2024.[9]
- 7.4% was Verisure’s trailing-twelve-month customer attrition rate at the end of 2024.[9]
- €2,947.8 million was Verisure’s portfolio-services revenue in 2024.[9]
- €32.9 was Verisure’s full-year 2024 EBITDA per connected customer.[9]
12 Statistics
Product & Service
Service delivery leans on platform processing and subscription outcomes. Verisure served 6.2 million connected alarm subscribers at 31 December 2025.
Product development in the alarm industry
- 365 billion data points were processed by Alarm.com's platforms in 2025 from connected-property devices used in its global alarm and automation business.[8]
- $270.229 million was spent on research and development by Alarm.com in 2025, equal to 27% of total revenue in the United States.[8]
- $14.4 million was the year-over-year increase in Alarm.com research-and-development expense in 2025, driven partly by higher development headcount and software costs in the United States.[44]
- 10.1% was Alarm.com's compound annual growth rate for SaaS and license revenue from 2023 through 2025, reflecting expansion of its cloud alarm platform globally.[1]
- 1,150 employees worked in research and development at Alarm.com at December 31, 2025, in the United States.[44]
Product lifecycle in the alarm industry
- 5–10 years is the recommended replacement cycle for commercial security systems in the United States as AI, video analytics and integration accelerate upgrades.[45]
- 4% was the year-over-year decline in Verisure customer-maintenance visits in the second quarter of 2026, reflecting fewer technician callouts across its international business.[9]
- Approximately 0.7 grams was Verisure's 2021 baseline for plastic packaging per alarm-device unit in its lifecycle and circularity reporting.[1]
- 6.2 million connected alarm subscribers were served by Verisure at December 31, 2025 across its international markets.[9]
- 3.4 million field-maintenance visits were conducted by Verisure during 2024 across its international monitored-alarm operations.[29]
After-sales in the alarm industry
- 7.5% was Verisure's annualised customer attrition rate in the second quarter of 2026 across its international portfolio, indicating the retention outcome of its service model.[9]
- 4.0% was the annualised attrition rate reported by ADT's U.S. commercial business in 2025, according to its customer-attrition disclosure.[14]
- More than 2,000 customer-care specialists were employed by Verisure at December 31, 2024 across its international alarm markets.[29]
- 800,000 welcome calls were conducted by Verisure for new subscribers during 2024 across its international alarm-service operations.[29]
- €35.71 was Verisure's EBITDA per customer in the second quarter of 2026, its highest-ever level across the international portfolio-services business.[9]
Value proposition in the alarm industry
- 73.7% was Verisure's portfolio-services adjusted EBITDA margin in 2025, its best-ever result for the international subscription security business.[9]
- 2.4% was the year-over-year increase in Verisure average revenue per user in the second quarter of 2026 across its international portfolio.[9]
- 10.9% was the year-over-year growth in Verisure portfolio-services revenue in 2025 across its international subscription alarm markets.[9]
- €3.2678 billion was Verisure's portfolio-services revenue in 2025, generated from subscription alarm monitoring, verification, response, care, maintenance and technical support internationally.[9]
- 12.1% was the year-over-year growth in Verisure portfolio-services revenue in the second quarter of 2026 across its international customer portfolio.[9]
13 Statistics
Sustainability & Ethics
Sustainability reporting extends into operations. Verisure reduced greenhouse-gas emissions intensity by 32.6% versus its 2021 baseline in 2025.
Sustainability in the alarm industry
- 32.6% was Verisure’s reduction in greenhouse-gas emissions intensity versus its 2021 baseline in 2025, globally.[9]
- 39% of Securitas’s operational fleet is targeted to be hybrid or electric by 2030, globally.[39]
- 73% of electricity used in Verisure’s corporate buildings came from renewable sources in 2025, globally.[9]
- 70% of newly sold Securitas technology is targeted to have carbon-footprint data by 2030, globally.[39]
- 24.7% was Verisure’s reduction in greenhouse-gas emissions intensity versus 2021 in 2024, measured against revenue.[9]
ESG in the alarm industry
- More than 85% was Verisure’s overall Sustainable Engagement survey score in 2025.[9]
- 100% of Verisure’s strategic and important suppliers were rated on ESG criteria in 2025, globally.[9]
- More than 90% of Verisure employees participated in its annual Sustainable Engagement survey in 2025.[9]
- AAA was Verisure’s MSCI ESG rating in 2025, the highest rating available under MSCI’s scale.[9]
- 38.5% of Verisure’s global workforce were women in 2025.[9]
Ethics in the alarm industry
- 100% of Johnson Controls security personnel are required to be qualified and trained in its Code of Ethics and human-rights policies.[46]
- Three new ESG policies covering DEIB, environmental matters and CSR were launched by Verisure in 2024.[9]
- 100% of Securitas business leaders are targeted to promote business ethics actively at least twice a year, globally.[39]
- 84% of relevant Securitas managers and administrative staff completed anti-bribery, financial-misconduct and conflict-of-interest training in 2024.[47]
- More than 95% effectiveness in compliance controls is Securitas’s target, verified through testing and audits.[39]
CSR in the alarm industry
- More than 12,000 metric tons of greenhouse-gas emissions were avoided by ADT’s Remote Assistance Program in 2024.[48]
- More than 417,000 incidents requiring on-site assistance were handled by Verisure in 2025.[9]
- 6.4 million ADT subscribers were protected by the company in 2024, according to its corporate impact reporting.[48]
- More than 30,000 people were employed by Verisure across its global footprint in 2025.[9]
- Five U.S. states hosted ADT employee volunteering with Habitat for Humanity in 2022.[32]
Circular economy in the alarm industry
- One Waste Management Standard was introduced by Verisure in 2025 to strengthen responsible waste handling.[9]
- One Seattle-area ADT branch led the company’s electronic-waste recycling effort in 2022 by collecting and sorting e-waste.[32]
- Zero waste to landfill by 2035 is Verisure’s stated ambition for its product and operational waste management.[9]
Carbon footprint in the alarm industry
- 42% is Securitas’s target for reducing absolute Scope 1, 2 and relevant Scope 3 emissions by 2030 from its 2022 baseline.[39]
- 19% was Securitas’s reduction in Scope 1 emissions in 2025 versus its 2022 baseline, equal to 28,211 tCO2e.[39]
- 24% was Securitas’s reduction in market-based Scope 2 emissions in 2025 versus its 2022 baseline, equal to 8,169 tCO2e.[39]
- B was Securitas’s CDP climate-change score in 2024.[49]
- 20,129 tCO2e were Securitas UK’s total reported emissions in 2024, down from 40,797 tCO2e in 2022.[50]
14 Statistics
Risk, Compliance & Legal
Cyber and incident preparedness appear as recurring risk themes. Across UK businesses, 25% had a formal cyber-incident response plan in 2025/2026.
Compliance in the alarm industry
- 44 markets were included in Securitas’s 2025 greenhouse-gas accounting and sustainability reporting.[39]
- 84% of relevant Securitas managers and administrative staff completed required anti-bribery and corruption training in 2024.[47]
- One ISO 14001-certified environmental-management system is maintained by Securitas UK in its carbon-reduction programme.[50]
- 100% of Securitas employees are covered by training in the company’s Values and Ethics Code, according to its stated programme requirement.[39]
- One Governance, Risk and Compliance tool was introduced by Verisure in 2025 to enhance risk monitoring and accountability.[9]
Risk Management in the home and personal services sector (sector benchmark)
- U.S. personal and laundry services recorded 48 workplace fatalities in 2024, compared with 37 in 2023; national industry benchmark.[23]
- Across UK businesses, 11% of micro businesses and 21% of small businesses reviewed cyber-security risks posed by immediate suppliers in 2025; UK-wide survey benchmark.[4]
- Across UK businesses, 29% conducted a general risk assessment in 2025, while 48% of small businesses conducted a cyber-security risk assessment; UK-wide survey benchmark.[4]
- U.S. personal and laundry services recorded 1.8 total recordable injury and illness cases per 100 full-time workers in 2024; national industry benchmark.[23]
Cybersecurity in the home and personal services sector (sector benchmark)
- Verizon recorded 683 security incidents and 583 confirmed data breaches in the global Other Services sector for its 2025 report; industry benchmark covering November 2023–October 2024.[51]
- Across UK businesses, 43% identified at least one cyber-security breach or attack in the previous 12 months in 2025; UK-wide benchmark.[4]
- EU enterprises with at least 10 employees used at least one ICT security measure at a rate of 93% in 2024; European benchmark across covered business sectors.[6]
- Across UK businesses, 19% were victims of at least one cyber crime in the previous year in 2025/2026, representing approximately 267,000 businesses; UK-wide benchmark.[4]
Data Privacy in the home and personal services sector (sector benchmark)
- Verizon found personal data compromised in 57% of confirmed breaches in the global Other Services sector in its 2025 report; sector benchmark covering November 2023–October 2024.[51]
- EU internet users checked whether a website was secure before providing personal data at a rate of 39.0% in 2025; European consumer benchmark.[6]
- EU internet users protected their personal data online at a rate of 76.9% in 2025 by managing access to their data; European consumer benchmark relevant to service providers.[6]
- EU internet users read privacy-policy statements before sharing personal data at a rate of 37.6% in 2025; European consumer benchmark.[6]
Crisis Management in the home and personal services sector (sector benchmark)
- Across UK businesses, 25% had a formal cyber-incident response plan in 2025/2026, rising to 57% of medium and 76% of large businesses; UK-wide resilience benchmark.[4]
- Across UK businesses, 16% had external communications and public-engagement plans for cyber incidents in 2025/2026; UK-wide crisis-communications benchmark.[4]
- Across UK businesses, 61% took some action to prevent future incidents after a breach or attack in 2025/2026, including 31% making people or training changes; UK-wide benchmark.[4]
- Across UK businesses, 40% reported their most disruptive breach or attack outside the organization in 2025/2026; UK-wide external-escalation benchmark.[4]
15 Statistics
Globalization & Expansion
Cross-border scale is tracked through active alarms and connections. Prosegur Alarms reached 1 million active alarms worldwide in 2025.
Globalization in the alarm industry
- 1 million active alarms worldwide was reached by Prosegur Alarms in 2025.[15]
- 600,000 connections were recorded by Movistar Prosegur Alarms in Spain at the end of October 2025.[15]
- 420,000 connections were held by Prosegur Alarms across Portugal, Argentina, Colombia, Peru and South Africa in 2025.[15]
- 8 countries were identified as Prosegur Alarms’ operating markets outside Spain in its 2025 expansion strategy.[15]
- 10.5% was the increase in Prosegur Alarms’ combined customer base in 2024 compared with 2023.[15]
Stakeholder management in the alarm industry
- 50% was Telefónica’s ownership share in the Movistar Prosegur Alarms joint venture in Spain in 2024.[15]
- Nearly 500,000 customer calls per month were processed by Prosegur Alarms’ operations in 2024 using AI-assisted analysis.[15]
- 32% of Prosegur customers had subscribed to some level of hybrid security solution by the third quarter of 2023.[15]
- 4,726 employees worked for Prosegur Alarms in 2025, according to the company’s international alarm business update.[15]
Distribution channels in the alarm industry
- 3 named country-level distribution agreements supported Prosegur Alarms in Colombia, Portugal and Peru through Bancolombia, Correos and Promart.[15]
- 550,000 Spanish connections belonged to Movistar Prosegur Alarms at the end of 2024, reflecting the reach of its telecom partnership channel.[15]
- 7-fold growth was recorded in Prosegur Alarms’ sales volume through new marketing channels in 2024.[15]
- 4 named commercial agreements supported Prosegur’s Spanish alarm distribution through Banco Santander, Occident, Línea Directa and Telefónica.[15]
Key questions about the Alarm Industry
What is the global alarm market size in 2025?
How fast is the electronic security market growing through 2030?
Which companies lead the alarm industry?
What technology shifts are changing alarm operations?
How is the alarm market structured by product and connectivity?
What customer behavior indicates demand for professional monitoring?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Felix Zimmermann. (2026, February 13). Alarm Industry Statistics. Gitnux. https://gitnux.org/alarm-industry-statistics
Felix Zimmermann. "Alarm Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/alarm-industry-statistics.
Felix Zimmermann. 2026. "Alarm Industry Statistics." Gitnux. https://gitnux.org/alarm-industry-statistics.
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