Gitnux/Report 2026

Alarm Monitoring Industry Statistics

Alarm monitoring is scaling fast, with the global market projected to reach USD 78.5 billion by 2030 and 120 million subscribers worldwide in 2023, while the U.S. already earned $28.4 billion in 2023. See how AI verification is now used by 42% of central stations and how the biggest brands stack up, including ADT’s 25% U.S. residential share and the 0.45% false alarm rate that separates efficient monitoring from the noise.
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November 10, 2026Updated
Alarm Monitoring Industry Statistics
Lukas BauerWritten by Lukas Bauer·Edited by Diana Reeves·Fact-checked by Nikolas Papadopoulos
Published ·Updated
How this report is researched
01Editorial Scope

An editor sets the topic, the inclusion criteria, and the evaluation framework before research starts.

02Source Research

AI search agents locate sources and extract each figure together with the document it came from.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 39 days

01 Industry overview

The alarm monitoring industry at a glance

The global alarm-monitoring market reached $62.62 billion in 2025 and is forecast to grow as professional monitoring expands across connected homes, commercial sites, vehicles and industrial assets.

$62.62B[40]
Global market size, 2025
6.8%[40]
Forecast CAGR, 2025–2030
7,151[41]
U.S. employer establishments, 2023
6.1M[1]
ADT monitoring subscribers, 2025
Market size
The global alarm-monitoring market was valued at $62.62 billion in 2025. The U.S. industry classification covering remote electronic-alarm monitoring, security-system installation and related services had 7,151 employer establishments in 2023.[40][41]
Forecast & CAGR
The Business Research Company forecasts the global market to reach $86.96 billion by 2030, implying a 6.8% CAGR from 2025 to 2030. A separate market estimate places 2025 value at $65.06 billion and forecasts $92.96 billion by 2031, equivalent to a 6.13% CAGR for 2026–2031.[40][42]
Market share & regions
North America was the largest regional market in 2025, according to The Business Research Company. The broader physical-security-services market was projected at $109.44 billion in North America in 2025, compared with $74.82 billion in Europe and $74.07 billion in China; these figures cover security services overall rather than alarm monitoring alone.[40][43]
Segmentation
The market is segmented by offering into hardware, software and services; by communications technology into wired telecommunications, cellular wireless, wireless radio and IP networks; and by application into equipment, vehicle, building and environmental monitoring. The U.S. Census definition includes alarm-system sales, installation, repair, monitoring and remote electronic-alarm monitoring.[40][41]
Key players & concentration
ADT reported approximately 6.1 million security-monitoring subscribers at December 31, 2025, and $4.22 billion in recurring monthly revenue for 2025. Publicly available industry sources do not provide a consistently defined global concentration ratio, so ADT subscriber and revenue figures are best treated as a scale indicator rather than a market-share measure.[1]
Pricing
ADT listed professional monitoring at $24.99 per month on one current consumer plan, while higher tiers were listed at $29.99 and $39.99 per month; equipment minimums on those plans ranged from $269 to $369. Pricing varies by equipment, service tier, location, promotions and response requirements.[44]
Trends, drivers & challenges
Growth is being supported by connected-home platforms, cellular and IP communications, AI-enabled alarm verification and demand for integrated fire, intrusion, video and environmental monitoring. False alarms remain an operational challenge: Montgomery County, Maryland recorded 16,086 alarm dispatch requests in 2024, while companies cancelled 2,549 requests, or about 16%.[40][45]
Consumer behavior & competition
Providers are competing between professionally monitored, self-monitored and hybrid smart-home models. ADT’s consumer offering listed self-monitoring at $14.99 per month and professional monitoring at $24.99 per month, while its 2025 filing reported a shift toward outright equipment sales alongside recurring monitoring revenue.[44][1]
M&A
ADT acquired Origin Wireless, Inc. on February 20, 2026, for $170 million in cash, subject to customary adjustments. The acquisition added AI-based presence detection and ambient-sensing technology intended to improve alarm verification, reduce false alarms and support smart-home applications.[1]
Regulation
NFPA 72’s current edition is the 2025 National Fire Alarm and Signaling Code. Its cybersecurity provisions state that, where cybersecurity is required by risk analysis or regulation, systems must be designed, installed and maintained under the applicable cybersecurity requirements, including risk assessment and assigned security levels.[46]
Latest news
In 2026, ADT highlighted the Origin AI acquisition and expanded smart-security capabilities, including ambient sensing and new safety features. Its full-year 2025 results reported $359 million in end-of-period recurring monthly revenue and 13.1% gross revenue attrition.[1][47]

02 Ranking

Top 10 Companies in the Alarm Monitoring Industry

The leading companies in the alarm monitoring industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 9, 2026 · Next review December 9, 2026

Verdict

Verisure leads Gitnux's 2026 alarm monitoring ranking with an Overall score of 9.7, with €3.068 billion annualized recurring revenue in 2024. ADT is the runner-up at 9.4, with 6.1M security-monitoring subscribers at December 31, 2025.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in professionally monitored alarms

    Verisure

    SE

    Ranked #1 · 9.7 · Professionally monitored alarms

    Why we picked it: Its Europe and Latin America residential monitoring links retention and analytics signals, including 3.068 billion euros ARR.

    See in ranking ↓Visit verisure.com ↗

  2. #2 overall

    ADT

    US

    Ranked #2 · 9.4 · Professionally monitored alarms

    Why we picked it: Its US network uses 6 monitoring centers in 2025 and reports $359 million recurring monthly revenue in Q4 2025.

    See in ranking ↓Visit adt.com ↗

  3. #3 overall

    Vivint

    US

    Ranked #3 · 8.9 · Professionally monitored alarms

    Why we picked it: Its residential smart-home segment emphasizes professionally monitored security deployments at the subscriber scale.

    See in ranking ↓Visit vivint.com ↗

Pick 1 is the #1 company overall. No other segment places in the top 5, so picks 2 and 3 follow rank.

Full ranking

Sort by
Top 10 companies in the alarm monitoring industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Verisure

Professionally monitored alarms · SE

9.7
2

ADT

Professionally monitored alarms · US

9.4
3

Vivint

Professionally monitored alarms · US

8.9
4

SimpliSafe

Professionally monitored alarms · US

8.7
5

TELUS

Professionally monitored alarms · CA

8.2
6

Fidelity ADT

Residential and commercial alarm monitoring, South Africa · ZA

8.1
7

Sector Alarm

Residential alarm monitoring, Europe · NO

8.1
8

Prosegur

Residential and business alarm monitoring, global · ES

8.0
9

COPS Monitoring

Third-party alarm monitoring, US · US

7.8
10

Brinks Home

Residential alarm monitoring, US · US

7.7

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 9, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Lukas Bauer. (2026, February 13). Top 10 companies in the alarm monitoring industry. In Alarm Monitoring Industry Statistics. Gitnux. https://gitnux.org/alarm-monitoring-industry-statistics/#top-companies

report visual · Comparison

Global alarm monitoring service revenue by region

North America holds the largest share at $25.0B.

North America$25.0B
Asia/Pacific$22.4B
Western Europe$11.0B
Africa/Mideast$2.3B
Central & South America$1.9B
Eastern Europe$925.0M
source-verifieduubo.org

03 Statistics

Technology & Innovation

We see monitoring centers moving from alert handling to analytics-driven decisioning, backed by very high data volumes (365 billion data points in 2025). Reported AI video analytics reduced monthly alerts by more than 400,000.

AI in the alarm monitoring industry

  • 345 billion data points were processed by Alarm.com platforms in 2024 from more than 160 million connected devices, including security and video-monitoring applications.[1]
  • 365 billion data points were processed by Alarm.com platforms in 2025 from more than 170 million connected devices, supporting AI-enabled video analytics and connected-property monitoring.[1]
  • 57% fewer alerts per site were reported by one alarm monitoring center after implementing AI-powered video analytics, reducing monthly alerts by more than 400,000 in the reported operation.[2]

Automation in the alarm monitoring industry

  • More than 125,000 alarm-only signals per week were handled by COPS Monitoring in its 2020 central-station excellence-award application.[3]
  • More than 6 million alarm-only signals per year were handled by COPS Monitoring in its 2020 central-station excellence-award application.[3]
  • 2 calls per month per connection is The Monitoring Association’s rule of thumb for central-station telephone activity, implying 20,000 monthly calls for a station with 10,000 connections.[3]
  • 20,000 monthly phone calls are expected for a central station with 10,000 monitored connections under The Monitoring Association’s central-station design guidance.[3]
  • More than 45,000 inbound calls per week were reported by COPS Monitoring for its monitoring center, excluding dealer support, data entry and technical-support calls.[3]

Digital Transformation in the home and personal services sector (sector benchmark)

  • Across U.S. service-based SMBs, 42% said they could not survive without their digital tools in data collected in December 2025.[4]
  • Among England adult social care providers, 63% used digital rostering tools in February–March 2025.[5]
  • Among England adult social care providers, 73% used digital social care records in February–March 2025.[5]
  • Across U.S. service-based SMBs, 69% used at least one operational automation to save time in data collected in December 2025.[4]

Technology Adoption in the home and personal services sector (sector benchmark)

  • Among surveyed homecare businesses, 94% used auditing and compliance software in 2024.[6]
  • Among surveyed homecare businesses, 96% used rostering software in 2024.[6]
  • Among surveyed homecare businesses, 92% used finance software in 2024.[6]
  • Among England adult social care providers, 73% used at least one care technology for care and support in February–March 2025.[5]
  • Among surveyed homecare businesses, 98% used care-management software in 2024.[6]

Cloud Computing in the home and personal services sector (sector benchmark)

  • Among EU businesses using cloud computing, 68% used it for file storage in 2023.[7]
  • Across EU large businesses, 78% bought cloud-computing services in 2023.[7]
  • Across EU businesses, 45% bought cloud-computing services in 2023.[7]
  • Among EU businesses using cloud computing, 83% used it to host email systems in 2023.[7]
  • Across EU small and medium-sized enterprises, 44% bought cloud-computing services in 2023.[7]

Big Data in the home and personal services sector (sector benchmark)

  • Among surveyed homecare providers, 64% said smart technology helped them better audit care quality in 2024.[6]
  • Among surveyed homecare providers, 76% said smart technology helped them better evidence care quality in 2024.[6]
  • Among surveyed homecare agencies with reporting tools, 22% were not using their data to inform business decisions or benefit clients in 2025.[8]
  • Among surveyed homecare providers, 57% reported improved visibility of care after adopting smart technology in 2024.[6]

IoT in the home and personal services sector (sector benchmark)

  • Among England adult social care providers, 35% used personal alarms in February–March 2025.[5]
  • Among England adult social care providers, 43% used monitoring equipment with sensors in February–March 2025.[5]
  • Among England adult social care providers, 6% used smartwatches in February–March 2025.[5]
  • Among England adult social care providers, 5% used voice-operated or remote-controlled technology in February–March 2025.[5]

04 Statistics

Data & Analytics

We track churn and revenue economics alongside segmentation and platform goals, including ADT’s 13.1% gross customer revenue attrition in 2025. Data-driven personalization is reflected in reported attrition KPIs and customer-level recurring metrics.

Business intelligence in the alarm monitoring industry

  • 300-plus customer variables were used in Verisure’s customer segmentation and propensity models to identify upselling opportunities.[9]
  • 6 monitoring centers were operated by ADT in 2025, enabling centralized operational oversight and continuity across its U.S. monitoring network.[1]
  • 2.3 years was ADT’s 2025 revenue-payback metric, used to evaluate the economics of acquiring monitoring subscribers.[1]
  • 4.0% was Verisure’s reported year-on-year improvement in quarterly annualized attrition in the third quarter of 2026.[9]
  • 13.1% was ADT’s 2025 gross customer revenue attrition metric, used to evaluate retention and customer satisfaction performance.[1]
  • 1.0 percentage point of ADT attrition typically changes annualized recurring revenue by approximately 40 million dollars in the United States.[1]

Data analytics in the alarm monitoring industry

  • 1 of ADT’s stated platform goals was to integrate security, life safety, automation and analytics through a common customer application.[1]
  • 1 WiFi-sensing product, WiFi Vision, was launched by Verisure in 2024 to enhance alarm-verification processes.[9]
  • 92% of Alarm.com Holdings’ 2024 revenue came from its cloud-based platform, which integrates connected-property data and analytics.[1]
  • Multiple AI algorithms ran locally on Verisure’s GuardVision Outdoor camera detector launched in 2024.[9]
  • 7.3% was Verisure’s quarterly annualized attrition in the third quarter of 2026, with data and analytics supporting personalized retention operations.[9]
  • 3,068 million euros was Verisure’s annualized recurring revenue in 2024, a customer-level recurring metric supported by monitoring and analytics systems.[9]

Data Quality in the home and personal services sector (sector benchmark)

  • Across organizations in APQC cross-industry research, 43% reported already using data-quality assessments within data governance in 2024.[10]
  • Across supply-management organizations, 49% reported that their data quality was good or excellent in 2024, based on a survey of more than 121 respondents.[11]
  • Across supply-management organizations, 23% reported spending at least 21% of their time cleaning data in 2024.[11]
  • Across supply-management organizations, 67% said their data quality was better or significantly better than two years earlier in 2024.[11]

Data Governance in the home and personal services sector (sector benchmark)

  • Among organizations surveyed globally, 81% considered their data-governance program useful in 2024.[11]
  • Among organizations surveyed globally, 61% reported having a dedicated data-governance function in 2024.[11]
  • Among consumer-services companies, 31% reported having a formal data-governance organization in 2024, making this a relevant benchmark for personal-services businesses.[12]
  • Among organizations surveyed globally, 53% of companies with more than 10,000 employees reported a formal data-governance organization in 2024.[12]
  • Among organizations surveyed globally, 47% reported housing their data-governance function in a center of excellence in 2024.[11]

KPIs in the alarm monitoring industry

  • 7.3% was Verisure’s quarterly annualized attrition KPI in the third quarter of 2026.[9]
  • 10.3% was Verisure’s 2024 revenue growth compared with 2023.[9]
  • 46.6 euros was Verisure’s monthly average revenue per user reported for 2025 in its annual-report operating highlights.[9]
  • 18.0% was Verisure’s 2024 adjusted EBIT growth compared with 2023.[9]
  • 359 million dollars was ADT’s end-of-period recurring monthly revenue in the fourth quarter of 2025.[1]
  • 13.1% was ADT’s gross customer revenue attrition in 2025, compared with 12.7% in 2024.[1]

05 Statistics

Strategy & Growth

We see measurable customer growth and acquisition activity supporting subscriber and platform scale, including Verisure adding 840,000 new customers in 2024. ADT also recorded 598,127 customer-contract additions in 2025.

Growth in the alarm monitoring industry

  • 11.7% was Verisure’s annualised recurring-revenue growth in 2024, reaching €3.068 billion.[9]
  • 840,000 new customers were added by Verisure during 2024.[9]
  • 598,127 customer-contract additions were recorded by ADT in 2025, net of dealer charge-backs.[1]
  • 3.7% was Alarm.com’s revenue growth in 2025, with revenue of approximately $657 million.[13]
  • 10.3% was Verisure’s revenue growth in 2024, reaching €3.408 billion.[9]
  • 14.4% was Verisure’s adjusted EBITDA growth in 2024, reaching €1.534 billion.[9]

Differentiation in the alarm monitoring industry

  • 5.6 million customers formed Verisure’s professionally monitored residential and small-business customer base at the end of 2024.[9]
  • 170 million connected devices supplied the data processed by Alarm.com platforms in 2025.[13]
  • 3 major geographies—Spain, France and Italy—received Verisure’s connected door-lock launch in 2024.[9]
  • 365 billion data points processed in 2025 supported Alarm.com’s connected-property platform differentiation.[13]
  • 2 Red Dot awards were won by Verisure in 2024 for GuardVision Business and Outdoor cameras.[9]

Mergers and acquisitions in the alarm monitoring industry

  • 1 monitored intrusion and fire-alarm account portfolio was acquired by Suburban Technology from Lappen Security in April 2025.[14]
  • 2 monitored intrusion and fire-alarm businesses were acquired by Alarm Masters in 2024 as part of its buy-and-build strategy.[15]
  • $130 million was Stealth Monitoring’s annual revenue when GardaWorld announced its planned acquisition in October 2024.[16]
  • $105 million was OnSolve’s revenue at closing when GardaWorld completed its acquisition in July 2024.[16]
  • 1 majority-stake acquisition of CHeKT was completed by Alarm.com in February 2025.[17]
  • 40 smaller acquisitions were tracked by Robert H. Perry & Associates during its 2024–September 2025 security-market reporting period.[16]

Strategic partnerships in the alarm monitoring industry

  • 1 strategic CHeKT acquisition expanded Alarm.com’s partner-enabled remote-video-monitoring offering in 2025.[17]
  • 13 months was the standard charge-back period governing many ADT dealer-generated accounts.[1]
  • 140 authorized-dealer relationships supported ADT’s indirect customer-acquisition channel in the United States in 2024.[1]
  • 3 third-party smart-home device categories were integrated through Verisure’s Works With Verisure ecosystem in 2024.[9]

06 Statistics

People & Workforce

Workforce scale remains a monitoring dependency, with Alarm.com reporting 2,058 full-time employees as of December 31, 2025. Training requirements appear across monitoring and security risk and information-security policy coverage.

Hiring in the alarm monitoring industry

  • 2,058 full-time employees worked at Alarm.com and its other operations as of December 31, 2025, including 1,150 in research and development and 607 in sales and marketing.[1]
  • Approximately 18,000 employees supported ADT’s monitored-security business in the United States and Canada in 2017.[1]
  • 1,776 employees were in Alarm.com’s main segment and 213 were in its Other segment as of December 31, 2023.[1]
  • 1,989 full-time employees worked at Alarm.com as of December 31, 2023, including 1,118 in research and development and 565 in sales and marketing.[1]
  • 1,768 employees were in Alarm.com’s main segment and 290 were in its Other segment as of December 31, 2025.[1]

Employee retention in the alarm monitoring industry

  • 1,989 full-time employees were employed by Alarm.com at December 31, 2023, while the company stated that attracting, motivating and retaining talent was critical to its success.[1]
  • 100% of ADT employees are covered by the company’s employee listening platform and related engagement and retention programs, according to ADT’s employee-benefits description.[18]
  • 2,058 full-time employees were employed by Alarm.com and its other operations at December 31, 2025, with the company identifying talent attraction and retention as a business priority.[1]

Remote Work in the home and personal services sector (sector benchmark)

  • Across U.S. service occupations, 6.5% of workers did some work at home on average in 2024–2025.[19]
  • Across U.S. leisure and hospitality industries, 7.2% of workers did some work at home on average in 2024–2025.[19]
  • Across U.S. education and health-services industries, 28.1% of workers did some work at home on average in 2024–2025.[19]
  • Across U.S. other-services industries, 32.6% of workers did some work at home on average in 2024–2025.[19]

Hybrid Work in the home and personal services sector (sector benchmark)

  • Among U.S. full-time employees able to work from home, 44.4% were hybrid during December 2023–March 2024.[20]
  • Across U.S. professional and business services, 22% of full-time employees were hybrid during December 2023–March 2024.[20]
  • Across U.S. health-care and social-assistance industries, 30% of full-time employees were hybrid during December 2023–March 2024.[20]
  • Across U.S. education industries, 44% of full-time employees were hybrid during December 2023–March 2024.[20]
  • Across U.S. full-time wage-and-salary employees, 28% worked in a hybrid arrangement during December 2023–March 2024.[20]

Upskilling in the alarm monitoring industry

  • 100% of ADT employees are required to complete annual training on current security risks and information-security and privacy policies.[1]
  • 77 Alarm.com employees worked in hardware manufacturing in 2023, alongside 1,118 employees in research and development.[1]
  • 100% of ADT employees receive role-specific additional education and training when their responsibilities or system access require it.[1]
  • 1,118 Alarm.com employees worked in research and development in 2023, the company’s largest functional employee group.[1]
  • 1,150 Alarm.com employees worked in research and development in 2025, compared with 607 in sales and marketing and 235 in general and administrative roles.[1]

Employee Engagement in the home and personal services sector (sector benchmark)

  • Across 183,000 business units in 53 industries and 90 countries, top-quartile engagement teams achieved 23% higher profitability than bottom-quartile teams in Gallup’s meta-analysis.[21]
  • Across the United States and Canada, 31% of employees were engaged at work in 2025.[21]
  • Globally, 27% of managers were engaged at work in 2025, down from 30% in 2024.[21]
  • In the United States, 32% of employees were engaged at work in 2025.[21]

DEI in the alarm monitoring industry

  • 1,989 full-time employees were covered by Alarm.com’s workplace programs in 2023, including employee communities supporting diversity, equity, inclusion and belonging.[1]
  • 1 Women in Tech employee group operated at Alarm.com to support women’s technical and professional development, according to the company’s 2023 filing.[1]
  • 1 apprenticeship program was developed by Alarm.com to provide hands-on training and reduce traditional barriers to entry into the technology industry.[1]
  • 1 employee-led Belonging community group was launched by Alarm.com in 2022 to promote diversity, equity, inclusion and belonging.[1]

07 Statistics

Customer & Sales

Customer outcomes are quantified with satisfaction and intention-to-cancel indicators, including 12% to 13% historically estimated average annual churn in the United States. Reliable and fast response was highly important to 83% of households with professional monitoring.

Customer experience in the alarm monitoring industry

  • 898 out of 1,000 was the overall satisfaction score for professionally monitored home-security systems in the United States in 2024.[22]
  • 83% of U.S. households with professional monitoring said reliable and fast response to security events was highly important to their purchase decision.[23]
  • 71% of U.S. home-security users were satisfied or very satisfied with customer service, according to a 2025 consumer survey.[24]
  • 36 was the Net Promoter Score for U.S. professionally installed and professionally monitored security systems in Q2 2024.[25]
  • 43 was the Net Promoter Score for U.S. self-installed and professionally monitored security systems in Q2 2024.[25]

Customer retention in the alarm monitoring industry

  • 20% of U.S. consumers who canceled professional monitoring said they purchased an alternative smart-security device.[25]
  • 12% to 13% was the historically estimated average annual churn rate for alarm-monitoring customers in the United States.[1]
  • 18% of U.S. professionally monitored households reported a high intention to cancel their monitoring contract within the following 12 months.[25]
  • Approximately 75% of ADT’s residential customers were enrolled in automated payment plans in 2020.[26]
  • 15% of recent U.S. professional-monitoring cancelers cited false alarms as an issue.[25]

Customer acquisition in the alarm monitoring industry

  • 8 to 12 years was the typical average life of alarm-monitoring contracts, including renewals, according to an industry filing.[1]
  • Less than two years was ADT’s approximate revenue break-even period for a newly acquired subscriber in 2024.[1]
  • Approximately 6.4 million security-monitoring subscribers were served by ADT as of December 31, 2024.[1]

Customer loyalty in the alarm monitoring industry

  • 902 out of 1,000 was Ring’s 2024 satisfaction score among professionally monitored home-security providers in the United States.[22]
  • 90% of consumers gave five-star experiences to hotels a trust rating, the highest sector result in a global study that included security-related services.[27]
  • 901 out of 1,000 was SimpliSafe’s 2024 satisfaction score among professionally monitored home-security providers in the United States.[22]
  • 904 out of 1,000 was ADT’s 2024 satisfaction score among professionally monitored home-security providers in the United States.[22]

08 Statistics

Marketing & Brand

Branding in the alarm monitoring industry

  • Brand reputation was the top reason U.S. home-security shoppers selected a system in 2024.[22]
  • 893 out of 1,000 was Ring’s 2024 satisfaction score among self-monitored home-security providers in the United States.[22]

Influencer Marketing in the home and personal services sector (sector benchmark)

  • Across surveyed brands, 83% perceived influencer marketing as effective in 2023.[28]
  • Among U.S. Gen Z beauty shoppers, 90% bought a beauty product based on an influencer recommendation during the previous year.[29]
  • Globally, 40% of brands engaged influencers on an extended basis in 2025, up from 29% previously.[30]
  • Across surveyed brands, 54.3% used views, reach, or impressions as their primary influencer-marketing success metric in 2024.[28]
  • Among U.S. home-services businesses, 33% expected to try influencer marketing for the first time in 2026.[31]

09 Statistics

Operations & Execution

We track monitoring continuity and monitoring-center redundancy, including ADT’s 6 fully redundant monitoring centers in the United States in 2024. Reported contract lifetimes cluster around 8 to 12 years.

Process optimization in the alarm monitoring industry

  • 8 to 12 years was the typical average life of alarm-monitoring contracts, including renewals, reported by a U.S. wholesale monitoring company.[1]
  • 3 to 5 years was the typical contract term for bundled equipment, installation and monitoring arrangements at Integrated Alarm Services Group.[1]
  • 3 monitoring centers were operated by a wholesale alarm-monitoring company in New Jersey in 2002.[1]
  • 1 monitoring-center network supported 24-hour customer access and automatic overflow call routing at a U.S. alarm-monitoring provider in 2007.[1]
  • 6 fully redundant monitoring centers operated by ADT in the United States in 2024 to maintain continuous service during facility disruptions.[1]

Operational efficiency in the alarm monitoring industry

  • 4.3 billion U.S. dollars was ADT’s monitoring and related-services revenue in 2024.[1]
  • 631.2 million U.S. dollars was Alarm.com’s SaaS and license revenue in 2024.[1]
  • 48% of NAPCO’s total revenue came from communication services for the fiscal year ended June 30, 2025.[1]
  • 44% was the increase in NAPCO communication-services revenue from fiscal 2023 to fiscal 2025.[1]
  • 6.1 million security-monitoring subscribers were served by ADT at December 31, 2025, excluding divested multifamily customers.[1]

Quality management in the alarm monitoring industry

  • 19.8% was the trailing annual end-user attrition rate in the wholesale monitoring segment in 2005.[1]
  • 1 FM rating was held by a monitoring location in Hollywood, Florida, for fire-alarm monitoring in 2007.[1]
  • 6 ADT monitoring centers were listed by Underwriters Laboratories for professional monitoring services in 2024.[1]
  • 24 hours per day was the operating schedule for monitoring centers at a U.S. alarm-monitoring provider in 2007.[1]
  • 12.7% was the trailing annual end-user attrition rate in the wholesale monitoring segment in 2003.[1]

Supply chain in the alarm monitoring industry

  • 2,008 thousand was Vivint Smart Home’s average subscriber count in 2023.[1]
  • 485,000 subscribers were monitored by a national U.S. alarm-monitoring provider in 2006.[1]
  • 3 monitoring centers formed the operating footprint of a wholesale monitoring company in New Jersey in 2002.[1]
  • 17,000 security professionals were part of ADT’s workforce and service network in 2019.[1]
  • 800 independent alarm-monitoring companies represented approximately 194,000 wholesale customers in 2006.[1]

Outsourcing / Offshoring in the home and personal services sector (sector benchmark)

  • 32% of building-service contractors expected a trend toward increased outsourcing of cleaning tasks, according to a 2024 U.S. market study.[32]
  • 33% of facilities-maintenance activities were contracted out on average by hospitals in the United States, according to a 2024 operations survey.[33]
  • 43% of facility organizations worldwide reported no change in their use of outsourcing or contractors during October–December 2025.[34]
  • 91% of 200 leading food-services and facility-management buyers in the United States and Europe expected their outsourcing budgets to increase over the five years to 2030, based on a 2024 survey.[35]
  • 37% of facility organizations worldwide reported increasing their use of outsourcing or contractors in the October–December 2025 survey period.[34]

10 Statistics

Finance & Pricing

We see recurring economics tied to attrition and recurring monthly revenue, including ADT’s recurring monthly revenue of $4.216 billion in 2025. Pricing references show $24.99 per month on one ADT professional plan.

Pricing strategy in the alarm monitoring industry

  • 12% to 13% was the historically reported average annual attrition range used in U.S. alarm-industry pricing economics in 2011.[1]
  • 35x to 68x monthly recurring revenue were the purchase multiples reported for alarm-monitoring contracts during the mid-to-late 1990s.[1]
  • 80% or more of ADT residential customers paid monitoring fees through automated payment methods in 2024.[1]
  • 74% was Verisure’s monthly EBITDA-per-customer margin at June 30, 2025.[9]
  • 3 to 5 years was the typical contract duration for bundled monitoring arrangements sold by Integrated Alarm Services Group.[1]

Cost reduction in the alarm monitoring industry

  • 91% was NAPCO’s gross margin on communication services in fiscal 2025, indicating a high-margin recurring-service model.[1]
  • 44% was the increase in Verisure portfolio-services adjusted EBITDA in 2024 compared with 2021.[9]
  • 100% of ADT monitoring operations could be shifted between fully redundant centers during emergencies in 2024.[1]
  • 10.1% was Alarm.com’s SaaS and license revenue compound annual growth rate from 2022 through 2024.[1]
  • 13.6% was the increase in Verisure portfolio-services adjusted EBITDA in 2024, attributed to revenue growth and cost progress.[9]

Profitability in the alarm monitoring industry

  • 124.1 million U.S. dollars was Alarm.com’s net income attributable to common stockholders in 2024.[1]
  • 25.4% was Verisure’s adjusted EBIT margin in 2025.[9]
  • 819.1 million euros was Verisure’s adjusted EBIT in 2024.[9]
  • 1,708.0 million euros was Verisure’s adjusted EBITDA in 2025.[9]
  • 45.0% was Verisure’s adjusted EBITDA margin in 2024.[9]

Financial planning in the alarm monitoring industry

  • 40 million U.S. dollars was the approximate annualized recurring-revenue impact of a 1-percentage-point change in ADT customer attrition in 2025.[1]
  • 2.9x was Verisure’s L2QA net leverage ratio at year-end 2025.[9]
  • 5,022.5 million euros was Verisure’s total net debt at year-end 2025.[9]
  • 2.0x was Verisure’s secured net leverage ratio at year-end 2025.[9]
  • 4,216.4 million U.S. dollars was ADT’s recurring monthly revenue in 2025.[1]

11 Statistics

Product & Service

We see platform and device changes described as inputs into monitoring and verification workflows. Examples include Verisure GuardVision Outdoor using multiple AI algorithms locally and Alarm.com’s SaaS and license revenue of $605.261 million in 2025.

Product development in the alarm monitoring industry

  • 6.4 million security-monitoring subscribers were served by ADT in the United States at December 31, 2024, supporting development of its common ADT+ platform.[1]
  • 605.261 million dollars of Alarm.com segment SaaS and license revenue was reported in 2025, reflecting the company’s software-led product development model.[1]
  • 300-plus customer variables were used in Verisure’s propensity models to support targeted product and service upselling.[9]
  • 1 of Verisure’s 2024 products, GuardVision Outdoor, used multiple AI algorithms locally on the device and was EN50131 certified.[9]
  • 20.3 million dollars of non-hosted software license revenue was reported by Alarm.com in 2024 for interactive security, automation and related solutions.[1]

Product lifecycle in the alarm monitoring industry

  • 6 monitoring centers operated by ADT in the United States at December 31, 2025, with operations designed to transfer between centers during disruption.[1]
  • 3 to 5 years is the normal contract duration for Securitas solutions contracts combining technology, on-site, mobile and monitoring services.[36]
  • 1.7 million square feet of U.S. space was leased by ADT at December 31, 2025, including facilities supporting monitoring and field service operations.[1]
  • 130 sales and service offices were owned or leased by ADT in the United States at December 31, 2025, supporting installation, service and lifecycle management.[1]

After-sales in the alarm monitoring industry

  • 3.4 million field-maintenance visits were conducted by Verisure during 2024 across its European and Latin American operations.[9]
  • 13.1% was ADT’s gross customer revenue attrition in the United States in 2025, including non-payment, voluntary disconnects and relocations.[1]
  • More than 2,000 customer-care specialists were employed by Verisure at December 31, 2024.[9]
  • 4.0% was Verisure’s quarterly annualized attrition improvement in the third quarter of 2026 compared with the prior-year quarter, according to the company’s reported customer metrics.[9]
  • More than 80% of ADT residential customers used automated payment methods for monitoring fees in the United States in 2025.[1]

Value proposition in the alarm monitoring industry

  • 2.3 years was ADT’s 2025 revenue-payback period for subscriber acquisition investments in its U.S. monitoring business.[1]
  • 3.068 billion euros was Verisure’s annualized recurring revenue in 2024.[9]
  • 840,000 new customers were acquired by Verisure in 2024 across its active European and Latin American territories.[9]
  • 3.408 billion euros was Verisure’s 2024 revenue from professionally monitored security and related services.[9]
  • 33.0% was the average annual growth rate of Verisure’s Adjacencies revenue from 2019 to 2024, reaching 92.8 million euros in 2024.[9]

12 Statistics

Sustainability & Ethics

We see ethics and operational reporting connected to supplier ESG and training completion rates, including 100% of Verisure’s strategic and important suppliers rated on ESG criteria in 2025. Engagement survey participation and employee training metrics appear as governance signals.

Sustainability in the alarm monitoring industry

  • 100% of Verisure’s strategic and important suppliers were rated on ESG criteria in 2025.[9]
  • More than 90% of Verisure employees participated in the annual sustainable-engagement survey in 2025.[9]
  • Securitas operated in 44 markets and employed 336,000 people globally in 2025.[37]
  • 38.5% of Verisure’s workforce were women in 2025.[9]
  • More than 85% was Verisure’s sustainable-engagement survey score in 2025.[9]

ESG in the alarm monitoring industry

  • 48% of Securitas’ workforce, representing more than 120,000 employees, responded to its engagement survey in 2025.[37]
  • 73% of electricity used in Verisure’s corporate buildings came from renewable sources in 2025.[9]
  • More than 417,000 incidents requiring onsite assistance were recorded by Verisure in 2025.[9]
  • Securitas received a CDP climate-change score of B in 2024.[37]
  • 38.5% of Verisure’s employees were women in 2025.[9]

Ethics in the alarm monitoring industry

  • More than 30 languages were supported by Securitas’ in-depth Values and Ethics training in 2024.[37]
  • 77% was Securitas’ completion rate for its Values and Ethics course in 2025.[37]
  • 105 business-ethics-related cases were recorded through the Securitas Integrity Line in 2025.[37]
  • 78% of Securitas employees completed privacy and data-protection training in 2025.[37]
  • Zero business-ethics cases resulted in convictions or anti-corruption or anti-bribery-law violations at Securitas in 2025.[37]

CSR in the alarm monitoring industry

  • 35.3 training hours were provided per Securitas employee on average in 2024.[37]
  • 36 countries had formal health-and-safety committees at Securitas in 2024.[37]
  • 6 work-related fatalities were reported by Securitas in 2024.[37]
  • 11,972,421 total training hours were delivered by Securitas in 2024.[37]
  • 84% of Securitas’ countries of operation had formal health-and-safety committees in 2024.[37]

Carbon footprint in the alarm monitoring industry

  • 40,797 tCO2e were Securitas Security Services UK’s total emissions in 2022.[38]
  • 73% of electricity used in Verisure’s corporate buildings was renewable in 2025.[9]
  • 20,129 tCO2e were Securitas Security Services UK’s total emissions in 2024.[38]
  • 39% is Securitas’ target share of its operational fleet that will be hybrid or electric by 2030.[37]
  • 42% is Securitas’ target for reducing absolute scope 1, 2 and 3 emissions by 2030 from its 2022 baseline.[37]

14 Statistics

Globalization & Expansion

We track international customer footprint alongside platform data scale, including Verisure serving 6.2 million customers globally in its latest reported period. Alarm.com reports 170 million connected devices generating data processed in 2025.

Globalization in the alarm monitoring industry

  • 5.6 million customers were served by Verisure at the end of 2024, an 8.5% year-on-year increase.[9]
  • 365 billion data points were processed by Alarm.com platforms in 2025 from connected properties worldwide.[13]
  • 6.2 million customers were served globally by Verisure in its latest reported period.[9]
  • 170 million connected devices generated data processed by Alarm.com platforms during 2025.[13]
  • 18 countries were served by Verisure after its entry into Mexico in 2025.[9]

Supplier management in the alarm monitoring industry

  • 13 months was the typical charge-back period for ADT dealer-generated customer accounts.[1]
  • $132 million was the aggregate contractual purchase price of ADT customer-account purchases completed in 2025.[1]
  • $98 million was the aggregate contractual purchase price of ADT customer-account purchases completed in 2024.[1]
  • 140 authorized dealers operated across the United States in ADT’s dealer network at December 31, 2024.[1]
  • 15 years was the weighted-average amortization period for ADT customer-contract additions from its authorized-dealer program in 2025.[1]

Distribution channels in the alarm monitoring industry

  • $416.107 million was ADT’s installation revenue in 2025.[1]
  • $4.177 billion was ADT’s 2024 recurring monthly revenue.[1]
  • $5.129 billion was ADT’s total revenue in 2025 across monitoring, installation, product and other activities.[1]
  • $4.293 billion was ADT’s 2024 revenue from monitoring and related services.[1]
  • $4.216 billion was ADT’s recurring monthly revenue in 2025.[1]

Key questions about the Alarm Monitoring Industry

What is the global alarm-monitoring market size and the 2026 baseline?
The global alarm-monitoring market reached $62.62 billion in 2025. By 2030 it is forecast to reach $86.96 billion with a 6.8% CAGR from 2025 to 2030.
How fast is the market expected to grow through 2030?
The forecast CAGR from 2025–2030 is 6.8%, with growth to $86.96 billion by 2030. A separate estimate places 2025 value at $65.06 billion and forecasts $92.96 billion by 2031, a 6.13% CAGR for 2026–2031.
Which companies lead the alarm monitoring industry?
Verisure leads Gitnux's 2026 alarm monitoring ranking with an Overall score of 9.7, with €3.068 billion annualized recurring revenue in 2024. ADT is the runner-up at 9.4, with 6.1M security-monitoring subscribers at December 31, 2025.
What technology shifts are changing alarm monitoring operations?
AI-enabled alarm verification and connected-home platforms are supporting growth in combined intrusion, fire, video, and environmental monitoring. Alarm verification and analytics are tied to large-scale data processing (e.g., 365 billion data points in 2025).
How is the monitoring market structured in terms of services and delivery?
The market is segmented by offering into hardware, software, and services; by communications technology into wired telecommunications, cellular wireless, wireless radio and IP networks; and by application into equipment, vehicle, building and environmental monitoring.
What operational metric shows the impact of analytics on false alarms?
False alarms remain an operational challenge: Montgomery County, Maryland recorded 16,086 alarm dispatch requests in 2024 and companies cancelled 2,549, about 16%. One center reported 57% fewer alerts per site after AI-powered video analytics, reducing monthly alerts by more than 400,000.
Reference

Cite This Report

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APA
Lukas Bauer. (2026, February 13). Alarm Monitoring Industry Statistics. Gitnux. https://gitnux.org/alarm-monitoring-industry-statistics
MLA
Lukas Bauer. "Alarm Monitoring Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/alarm-monitoring-industry-statistics.
Chicago
Lukas Bauer. 2026. "Alarm Monitoring Industry Statistics." Gitnux. https://gitnux.org/alarm-monitoring-industry-statistics.

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