GITNUXREPORT 2025

Upskilling And Reskilling In The Grocery Industry Statistics

Grocery industry boosts workforce skills; improves retention, productivity, and customer satisfaction.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

Only 35% of grocery employees feel fully prepared for automation-driven changes in their roles

Statistic 2

48% of grocery workers feel more prepared to handle customer service issues after participating in upskilling programs

Statistic 3

82% of grocery workers surveyed believe that upskill training improves their confidence in handling new technology

Statistic 4

46% of grocery staff who participated in upskilling programs report feeling more engaged at work

Statistic 5

The average investment per grocery company in upskilling initiatives increased by 30% in 2023

Statistic 6

62% of grocery employees feel more confident in their job performance after participating in reskilling programs

Statistic 7

55% of grocery retailers report difficulties in recruiting for skilled positions, emphasizing the importance of reskilling existing staff

Statistic 8

80% of grocery executives agree that reskilling their workforce is critical to future success

Statistic 9

The average time to reskill a grocery employee for new roles is approximately 6 months

Statistic 10

58% of grocery employers have reported higher productivity after implementing reskilling programs

Statistic 11

40% of grocery stores have observed a reduction in employee turnover after implementing reskilling programs

Statistic 12

The adoption of reskilling initiatives has led to a 22% decrease in workplace errors in grocery stores

Statistic 13

49% of grocery employees have reported increased engagement after participating in upskilling programs

Statistic 14

69% of grocery companies offer reskilling programs tailored to specific job roles

Statistic 15

34% of grocery workers have left their jobs due to a lack of reskilling opportunities

Statistic 16

64% of grocery companies have expanded their reskilling programs in response to workforce shortages

Statistic 17

46% of grocery staff believe that reskilling will be necessary to stay relevant in the industry

Statistic 18

54% of grocery stores have seen a measurable improvement in customer loyalty following employee reskilling initiatives

Statistic 19

56% of grocery workers report that reskilling has helped them take on additional responsibilities

Statistic 20

55% of grocery employees see stress reduction as a benefit of reskilling, as they gain clearer role definitions

Statistic 21

85% of grocery workers believe that reskilling opportunities contribute to their long-term career stability

Statistic 22

67% of grocery retailers have increased investment in employee training over the past two years

Statistic 23

45% of grocery workers anticipate that their roles will significantly change due to automation within the next five years

Statistic 24

78% of grocery store managers believe that upskilling improves employee retention

Statistic 25

54% of grocery chains implemented digital training platforms in 2022 to support upskilling efforts

Statistic 26

The global grocery industry is projected to spend over $2 billion annually on workforce upskilling by 2025

Statistic 27

Companies that invest in employee development see a 24% higher profit margin than those who do not, according to industry reports

Statistic 28

70% of grocery employees who receive ongoing training report higher job satisfaction

Statistic 29

AI-driven training tools have increased learning retention among grocery employees by 25%

Statistic 30

46% of grocery stores have partnered with tech companies to develop custom upskilling programs for employees

Statistic 31

65% of grocery workers believe that technological skills will be essential in future roles

Statistic 32

72% of grocery retail managers see upskilled staff as a key competitive advantage

Statistic 33

42% of grocery employees have utilized online learning platforms for their skills development

Statistic 34

85% of grocery companies reported increased customer satisfaction as a result of employee upskilling

Statistic 35

60% of grocery chains plan to double their investment in digital skills training in the next three years

Statistic 36

50% of grocery workers identify the ability to adapt to new technology as a top skill needed for their future roles

Statistic 37

73% of grocery retailers believe that upskilling helps meet evolving consumer expectations

Statistic 38

66% of grocery managers report that skills gaps hinder operational efficiency

Statistic 39

81% of grocery retailers see digital literacy as fundamental to workforce resilience

Statistic 40

59% of grocery stores reported a positive correlation between upskilling initiatives and sales growth

Statistic 41

47% of grocery retailers have increased their training budgets by over 20% since 2022

Statistic 42

75% of grocery employees say they prefer digital learning modules over traditional classroom training

Statistic 43

61% of grocery stores have implemented mobile learning solutions for on-the-go training

Statistic 44

52% of grocery chains believe that reskilling reduces operational costs in the long term

Statistic 45

77% of grocery retailers see a direct link between employee development and overall store performance

Statistic 46

58% of grocery employees have used virtual reality (VR) for training purposes

Statistic 47

71% of grocery managers report that training programs have improved team morale

Statistic 48

49% of grocery employees expressed interest in learning new digital tools to enhance their productivity

Statistic 49

53% of grocery retailers have introduced competency-based training programs

Statistic 50

69% of grocery companies believe that upskilling is linked to their ability to innovate and adapt to market changes

Statistic 51

44% of grocery employees feel that their organizations lack sufficient training resources

Statistic 52

65% of grocery chains now include digital upskilling as part of their core training programs

Statistic 53

73% of grocery retailers see digital literacy as a key factor for employee career advancement

Statistic 54

50% of grocery chains invest in mentorship programs to facilitate upskilling and knowledge transfer

Statistic 55

83% of grocery store employees believe that ongoing training is vital for personal growth

Statistic 56

61% of grocery workers prefer learning through interactive and hands-on methods over traditional lectures

Statistic 57

48% of grocery chains report that upskilling has reduced the need for external hiring, saving costs significantly

Statistic 58

74% of grocery managers claim that training initiatives have directly contributed to improved customer service quality

Statistic 59

69% of grocery retail employers have increased internal training staff to deliver more comprehensive programs

Statistic 60

72% of grocery stores implement regular skills assessments to identify training needs

Statistic 61

49% of grocery employees have reported a growth in their digital skills after participating in company-sponsored training

Statistic 62

65% of grocery industry companies have set specific upskilling targets for 2024

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Sources

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Key Highlights

67% of grocery retailers have increased investment in employee training over the past two years
45% of grocery workers anticipate that their roles will significantly change due to automation within the next five years
78% of grocery store managers believe that upskilling improves employee retention
54% of grocery chains implemented digital training platforms in 2022 to support upskilling efforts
62% of grocery employees feel more confident in their job performance after participating in reskilling programs
The global grocery industry is projected to spend over $2 billion annually on workforce upskilling by 2025
55% of grocery retailers report difficulties in recruiting for skilled positions, emphasizing the importance of reskilling existing staff
Companies that invest in employee development see a 24% higher profit margin than those who do not, according to industry reports
70% of grocery employees who receive ongoing training report higher job satisfaction
80% of grocery executives agree that reskilling their workforce is critical to future success
AI-driven training tools have increased learning retention among grocery employees by 25%
46% of grocery stores have partnered with tech companies to develop custom upskilling programs for employees
65% of grocery workers believe that technological skills will be essential in future roles

With over two-thirds of grocery retailers increasing investment in employee training and nearly 80% believing upskilling boosts retention, the industry is rapidly transforming into a hub for digital and technical skill development to stay competitive in a future dominated by automation.

Employee Confidence and Perception

Only 35% of grocery employees feel fully prepared for automation-driven changes in their roles
48% of grocery workers feel more prepared to handle customer service issues after participating in upskilling programs
82% of grocery workers surveyed believe that upskill training improves their confidence in handling new technology
46% of grocery staff who participated in upskilling programs report feeling more engaged at work

Employee Confidence and Perception Interpretation

With only 35% of grocery employees feeling prepared for automation, but nearly half gaining customer service confidence and 82% boosting tech savvy through upskilling, it's clear that investing in workforce development isn't just a smart move—it's essential to prevent the industry from getting left behind in the digital aisle.

Employer Investment and Strategic Initiatives

The average investment per grocery company in upskilling initiatives increased by 30% in 2023

Employer Investment and Strategic Initiatives Interpretation

With a 30% jump in average upskilling investments in 2023, grocery companies are clearly stocking their workforce's skills as aggressively as their shelves—proof that staying competitive today means investing in people tomorrow.

Skills Enhancement and Reskilling

62% of grocery employees feel more confident in their job performance after participating in reskilling programs
55% of grocery retailers report difficulties in recruiting for skilled positions, emphasizing the importance of reskilling existing staff
80% of grocery executives agree that reskilling their workforce is critical to future success
The average time to reskill a grocery employee for new roles is approximately 6 months
58% of grocery employers have reported higher productivity after implementing reskilling programs
40% of grocery stores have observed a reduction in employee turnover after implementing reskilling programs
The adoption of reskilling initiatives has led to a 22% decrease in workplace errors in grocery stores
49% of grocery employees have reported increased engagement after participating in upskilling programs
69% of grocery companies offer reskilling programs tailored to specific job roles
34% of grocery workers have left their jobs due to a lack of reskilling opportunities
64% of grocery companies have expanded their reskilling programs in response to workforce shortages
46% of grocery staff believe that reskilling will be necessary to stay relevant in the industry
54% of grocery stores have seen a measurable improvement in customer loyalty following employee reskilling initiatives
56% of grocery workers report that reskilling has helped them take on additional responsibilities
55% of grocery employees see stress reduction as a benefit of reskilling, as they gain clearer role definitions
85% of grocery workers believe that reskilling opportunities contribute to their long-term career stability

Skills Enhancement and Reskilling Interpretation

With 85% of grocery workers viewing reskilling as the key to lasting career stability, it's clear that the industry is trading the high turnover and skill shortages of yesterday for a future where knowledge—and confidence—are always in stock.

Workforce Development and Training

67% of grocery retailers have increased investment in employee training over the past two years
45% of grocery workers anticipate that their roles will significantly change due to automation within the next five years
78% of grocery store managers believe that upskilling improves employee retention
54% of grocery chains implemented digital training platforms in 2022 to support upskilling efforts
The global grocery industry is projected to spend over $2 billion annually on workforce upskilling by 2025
Companies that invest in employee development see a 24% higher profit margin than those who do not, according to industry reports
70% of grocery employees who receive ongoing training report higher job satisfaction
AI-driven training tools have increased learning retention among grocery employees by 25%
46% of grocery stores have partnered with tech companies to develop custom upskilling programs for employees
65% of grocery workers believe that technological skills will be essential in future roles
72% of grocery retail managers see upskilled staff as a key competitive advantage
42% of grocery employees have utilized online learning platforms for their skills development
85% of grocery companies reported increased customer satisfaction as a result of employee upskilling
60% of grocery chains plan to double their investment in digital skills training in the next three years
50% of grocery workers identify the ability to adapt to new technology as a top skill needed for their future roles
73% of grocery retailers believe that upskilling helps meet evolving consumer expectations
66% of grocery managers report that skills gaps hinder operational efficiency
81% of grocery retailers see digital literacy as fundamental to workforce resilience
59% of grocery stores reported a positive correlation between upskilling initiatives and sales growth
47% of grocery retailers have increased their training budgets by over 20% since 2022
75% of grocery employees say they prefer digital learning modules over traditional classroom training
61% of grocery stores have implemented mobile learning solutions for on-the-go training
52% of grocery chains believe that reskilling reduces operational costs in the long term
77% of grocery retailers see a direct link between employee development and overall store performance
58% of grocery employees have used virtual reality (VR) for training purposes
71% of grocery managers report that training programs have improved team morale
49% of grocery employees expressed interest in learning new digital tools to enhance their productivity
53% of grocery retailers have introduced competency-based training programs
69% of grocery companies believe that upskilling is linked to their ability to innovate and adapt to market changes
44% of grocery employees feel that their organizations lack sufficient training resources
65% of grocery chains now include digital upskilling as part of their core training programs
73% of grocery retailers see digital literacy as a key factor for employee career advancement
50% of grocery chains invest in mentorship programs to facilitate upskilling and knowledge transfer
83% of grocery store employees believe that ongoing training is vital for personal growth
61% of grocery workers prefer learning through interactive and hands-on methods over traditional lectures
48% of grocery chains report that upskilling has reduced the need for external hiring, saving costs significantly
74% of grocery managers claim that training initiatives have directly contributed to improved customer service quality
69% of grocery retail employers have increased internal training staff to deliver more comprehensive programs
72% of grocery stores implement regular skills assessments to identify training needs
49% of grocery employees have reported a growth in their digital skills after participating in company-sponsored training
65% of grocery industry companies have set specific upskilling targets for 2024

Workforce Development and Training Interpretation

With 67% of grocery retailers boosting training investments and 81% linking upskilling to enhanced customer satisfaction, the industry is clearly stocking up on digital literacy and employee development—proving that in the supermarket of the future, your checkout line's success is directly proportional to how well staff can adapt, innovate, and keep the shelves stocked with skills.