GITNUXREPORT 2026

Telemedicine Usage Statistics

Telemedicine has seen explosive global growth and is now a standard healthcare practice.

Sarah Mitchell

Sarah Mitchell

Senior Researcher specializing in consumer behavior and market trends.

First published: Feb 13, 2026

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Key Statistics

Statistic 1

In 2023, US telemedicine utilization reached 28% of all medical encounters, up from 0.3% in 2019

Statistic 2

Global telemedicine market size grew to $87.41 billion in 2022, projected to reach $286.22 billion by 2030 at a CAGR of 17.2%

Statistic 3

During the COVID-19 peak in 2020, telehealth claims in the US surged by 4,000% week-over-week from March 2019 levels

Statistic 4

By 2024, 76% of US consumers have used telemedicine at least once, compared to 11% in 2019

Statistic 5

Telemedicine adoption in rural US areas increased 96% from 2019 to 2022

Statistic 6

India's telemedicine users grew from 1 million in 2015 to over 100 million by 2023

Statistic 7

In Europe, telehealth service adoption rose 38-fold between 2018 and 2021

Statistic 8

US Medicare telemedicine utilization hit 32% of all visits in 2022

Statistic 9

China's telemedicine platforms served 400 million consultations in 2022, up 20% YoY

Statistic 10

UK NHS digital health interactions reached 1.2 billion in 2022/23, with telehealth comprising 40%

Statistic 11

Brazilian telemedicine market expanded 300% from 2019 to 2023

Statistic 12

Australian telehealth Medicare claims increased from 2% to 25% of GP services post-2020

Statistic 13

South Korea's telemedicine usage peaked at 15% of outpatient visits in 2021

Statistic 14

Canada's telehealth visits accounted for 45% of all physician consultations in Q2 2020

Statistic 15

Germany's telemedicine adoption rate reached 24% among patients in 2023

Statistic 16

Japan's telehealth prescriptions grew 50-fold during pandemic, stabilizing at 10% of total by 2023

Statistic 17

France saw telemedicine consultations rise from 1.4 million in 2019 to 13 million in 2021

Statistic 18

Saudi Arabia's telemedicine visits increased 1,200% from 2019 to 2022

Statistic 19

Singapore's national telehealth platform handled 2.5 million consultations in 2022

Statistic 20

Nigeria's telemedicine adoption jumped 500% post-COVID, reaching 5 million users by 2023

Statistic 21

Sweden's digital health visits comprised 20% of primary care in 2023

Statistic 22

Mexico's telemedicine platforms grew to serve 30 million users in 2023

Statistic 23

Turkey's e-Nabız system recorded 150 million telehealth interactions in 2022

Statistic 24

Russia's telemedicine consultations reached 50 million in 2023, up 25% YoY

Statistic 25

Egypt's telemedicine usage increased 400% to 10 million visits in 2023

Statistic 26

In 2023, 80% of US hospitals offered telemedicine services, up from 40% in 2019

Statistic 27

Global telemedicine app downloads surged 500% in 2020, stabilizing at 200 million annually by 2023

Statistic 28

US commercial insurance telehealth claims grew 92% YoY in 2022

Statistic 29

Asia-Pacific telemedicine market CAGR projected at 20.4% through 2028

Statistic 30

95% of US physicians now use telemedicine in some capacity as of 2024

Statistic 31

25% of users cite reimbursement issues as primary barrier

Statistic 32

Digital divide: 37% of low-income US adults lack broadband for video telehealth

Statistic 33

40% of rural physicians report tech infrastructure deficits

Statistic 34

Privacy concerns deter 28% of potential users globally

Statistic 35

Licensing across states blocks 15% of interstate telehealth in US

Statistic 36

Elderly digital literacy: 50% of 75+ struggle with platforms

Statistic 37

In India, 60% rural lack smartphone access for apps

Statistic 38

Reimbursement parity absent in 20 US states

Statistic 39

Cybersecurity breaches in telehealth up 300% since 2020

Statistic 40

Language barriers affect 22% of non-English speakers

Statistic 41

Brazil: Internet speed <10Mbps for 45% users hinders video

Statistic 42

Australia: Regulatory silos limit cross-jurisdiction use

Statistic 43

Canada: Provincial licensing restricts 25% of providers

Statistic 44

Germany: Data protection (GDPR) compliance costs deter 30% SMEs

Statistic 45

Japan: Reimbursement only for 50% of telehealth modalities

Statistic 46

France: Platform interoperability issues in 35% cases

Statistic 47

Saudi: Female access limited by cultural norms in 20% regions

Statistic 48

Singapore: High setup costs for small clinics (SGD 10k avg)

Statistic 49

Nigeria: Power outages disrupt 70% of sessions

Statistic 50

Sweden: Integration with EHR systems fails 25% time

Statistic 51

Mexico: 55% uninsured face payment hurdles

Statistic 52

Turkey: Bandwidth caps limit video in 40% areas

Statistic 53

Russia: Sanctions impact tech imports for platforms

Statistic 54

Egypt: Literacy rates hinder app use for 30%

Statistic 55

92% of US telemedicine users report high satisfaction rates

Statistic 56

Telemedicine reduces hospital readmissions by 30% for chronic heart failure patients

Statistic 57

85% of patients prefer telemedicine for convenience post-experience

Statistic 58

Mental health teletherapy outcomes equivalent to in-person (95% efficacy match)

Statistic 59

Cost savings: $100 per telemedicine visit vs. $150 in-person in US

Statistic 60

78% physician satisfaction with telemedicine quality

Statistic 61

Diabetes management via telehealth improves HbA1c by 1.2% on average

Statistic 62

Patient no-show rates drop 50% with telemedicine scheduling

Statistic 63

UK NHS: 90% patient Net Promoter Score for telehealth services

Statistic 64

Stroke diagnosis accuracy 98% via telemedicine vs. 97% in-person

Statistic 65

Rural patients report 25% better access satisfaction

Statistic 66

Pediatric asthma control improves 40% with telehealth monitoring

Statistic 67

88% would recommend telemedicine to family, global survey

Statistic 68

Hypertension control rates rise 15% via remote monitoring

Statistic 69

95% continuity of care maintained in telehealth transitions

Statistic 70

Cost-effectiveness ratio: $42,000/QALY for telehealth COPD management

Statistic 71

Patient-reported outcome measures (PROMs) 10% higher in telehealth groups

Statistic 72

82% reduction in travel time leading to higher adherence

Statistic 73

Dermatology diagnostic concordance 94% telemedicine vs. in-person

Statistic 74

Postpartum depression screening accuracy 96% via video

Statistic 75

75% fewer emergency visits for monitored chronic patients

Statistic 76

Physician burnout reduced 20% with balanced telehealth integration

Statistic 77

89% global patient trust in telehealth prescriptions

Statistic 78

Telehealth vaccination rates match in-person at 92%

Statistic 79

30% faster specialist access improves outcomes by 12%

Statistic 80

In 2023, average US telemedicine session lasts 15-20 minutes

Statistic 81

68% of US patients use telemedicine for follow-up visits

Statistic 82

Globally, acute care accounts for 25% of telemedicine consultations

Statistic 83

UK patients average 3.2 telemedicine visits per year in 2023

Statistic 84

In China, 40% of telemedicine is for medication refills

Statistic 85

US weekly telemedicine frequency: 20% of users multiple times/week

Statistic 86

India: 55% nighttime/after-hours telemedicine use

Statistic 87

Mental health teletherapy sessions average 45 minutes globally

Statistic 88

Brazil: Peak telemedicine hours 8-10 AM, 70% of daily volume

Statistic 89

Australia: 30% of GP telehealth for chronic disease management

Statistic 90

Canada: Video modality used in 75% of telehealth visits

Statistic 91

Germany: Asynchronous messaging 40% of telemedicine interactions

Statistic 92

Japan: Dermatology 25% of telemedicine cases

Statistic 93

France: Weekend telemedicine spikes 150%

Statistic 94

Saudi Arabia: Mobile app telemedicine 85% of usage

Statistic 95

Singapore: Chronic care follow-ups 50% of sessions

Statistic 96

Nigeria: Phone audio 90% due to connectivity

Statistic 97

Sweden: Primary care 60% of telehealth volume

Statistic 98

Mexico: Pediatrics 20% of daily telemedicine

Statistic 99

Turkey: Emergency triage 15% via telehealth

Statistic 100

Russia: Prescription renewals 35%

Statistic 101

Egypt: Nutrition counseling 10% rising trend

Statistic 102

US: 45% prefer video over phone for complex issues

Statistic 103

Global average: 2.5 visits per user annually

Statistic 104

Pediatrics: 80% same-day resolution via telehealth

Statistic 105

Women aged 18-49 represent 45% of telemedicine users in the US

Statistic 106

62% of US telemedicine users in 2023 were urban residents, 38% rural

Statistic 107

Millennials (25-40) account for 40% of global telemedicine consultations

Statistic 108

In the US, 55% of telemedicine users have chronic conditions like diabetes or hypertension

Statistic 109

African Americans saw a 200% increase in telemedicine use from 2019-2022, now 25% of users

Statistic 110

70% of US pediatric telemedicine visits are for children under 12

Statistic 111

Seniors (65+) comprise 28% of US telemedicine users in 2023, up from 10% pre-pandemic

Statistic 112

In India, 60% of telemedicine users are from Tier 2/3 cities

Statistic 113

US Hispanic population uses telemedicine at 35% rate, highest among ethnic groups

Statistic 114

52% of UK telemedicine users are female

Statistic 115

In China, 75% of telemedicine users are under 45 years old

Statistic 116

US low-income households (<$50k) now use telemedicine at 42% adoption rate

Statistic 117

65% of Brazilian telemedicine users have private insurance

Statistic 118

Australian Indigenous communities show 30% telemedicine usage

Statistic 119

In Canada, 40% of telemedicine users are immigrants

Statistic 120

German telemedicine users are 55% female, with higher rates among working professionals

Statistic 121

Japan's elderly (65+) represent 35% of telemedicine consultations in 2023

Statistic 122

France's telemedicine users: 50% urban millennials

Statistic 123

Saudi female users account for 60% of telemedicine visits

Statistic 124

Singapore's telemedicine skews to 18-34 age group at 50%

Statistic 125

Nigeria's urban youth (18-35) make up 70% of users

Statistic 126

Sweden: 45% of telemedicine users have higher education

Statistic 127

Mexico: 55% of users are women with chronic illnesses

Statistic 128

Turkey: Rural users 40%, urban 60%

Statistic 129

Russia: 50% female users aged 30-50

Statistic 130

Egypt: Youth under 30 at 65%

Statistic 131

Globally, 48% of telemedicine users are female

Statistic 132

US behavioral health telemedicine users: 60% millennials

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From a mere trickle to a tidal wave, the rise of telemedicine over the past few years has not only redefined how we access healthcare but has created a massive, permanent shift in the global medical landscape, as evidenced by statistics showing that usage in the U.S. alone soared from covering just 0.3% of medical encounters in 2019 to a staggering 28% by 2023.

Key Takeaways

  • In 2023, US telemedicine utilization reached 28% of all medical encounters, up from 0.3% in 2019
  • Global telemedicine market size grew to $87.41 billion in 2022, projected to reach $286.22 billion by 2030 at a CAGR of 17.2%
  • During the COVID-19 peak in 2020, telehealth claims in the US surged by 4,000% week-over-week from March 2019 levels
  • Women aged 18-49 represent 45% of telemedicine users in the US
  • 62% of US telemedicine users in 2023 were urban residents, 38% rural
  • Millennials (25-40) account for 40% of global telemedicine consultations
  • In 2023, average US telemedicine session lasts 15-20 minutes
  • 68% of US patients use telemedicine for follow-up visits
  • Globally, acute care accounts for 25% of telemedicine consultations
  • 92% of US telemedicine users report high satisfaction rates
  • Telemedicine reduces hospital readmissions by 30% for chronic heart failure patients
  • 85% of patients prefer telemedicine for convenience post-experience
  • 25% of users cite reimbursement issues as primary barrier
  • Digital divide: 37% of low-income US adults lack broadband for video telehealth
  • 40% of rural physicians report tech infrastructure deficits

Telemedicine has seen explosive global growth and is now a standard healthcare practice.

Adoption and Growth

  • In 2023, US telemedicine utilization reached 28% of all medical encounters, up from 0.3% in 2019
  • Global telemedicine market size grew to $87.41 billion in 2022, projected to reach $286.22 billion by 2030 at a CAGR of 17.2%
  • During the COVID-19 peak in 2020, telehealth claims in the US surged by 4,000% week-over-week from March 2019 levels
  • By 2024, 76% of US consumers have used telemedicine at least once, compared to 11% in 2019
  • Telemedicine adoption in rural US areas increased 96% from 2019 to 2022
  • India's telemedicine users grew from 1 million in 2015 to over 100 million by 2023
  • In Europe, telehealth service adoption rose 38-fold between 2018 and 2021
  • US Medicare telemedicine utilization hit 32% of all visits in 2022
  • China's telemedicine platforms served 400 million consultations in 2022, up 20% YoY
  • UK NHS digital health interactions reached 1.2 billion in 2022/23, with telehealth comprising 40%
  • Brazilian telemedicine market expanded 300% from 2019 to 2023
  • Australian telehealth Medicare claims increased from 2% to 25% of GP services post-2020
  • South Korea's telemedicine usage peaked at 15% of outpatient visits in 2021
  • Canada's telehealth visits accounted for 45% of all physician consultations in Q2 2020
  • Germany's telemedicine adoption rate reached 24% among patients in 2023
  • Japan's telehealth prescriptions grew 50-fold during pandemic, stabilizing at 10% of total by 2023
  • France saw telemedicine consultations rise from 1.4 million in 2019 to 13 million in 2021
  • Saudi Arabia's telemedicine visits increased 1,200% from 2019 to 2022
  • Singapore's national telehealth platform handled 2.5 million consultations in 2022
  • Nigeria's telemedicine adoption jumped 500% post-COVID, reaching 5 million users by 2023
  • Sweden's digital health visits comprised 20% of primary care in 2023
  • Mexico's telemedicine platforms grew to serve 30 million users in 2023
  • Turkey's e-Nabız system recorded 150 million telehealth interactions in 2022
  • Russia's telemedicine consultations reached 50 million in 2023, up 25% YoY
  • Egypt's telemedicine usage increased 400% to 10 million visits in 2023
  • In 2023, 80% of US hospitals offered telemedicine services, up from 40% in 2019
  • Global telemedicine app downloads surged 500% in 2020, stabilizing at 200 million annually by 2023
  • US commercial insurance telehealth claims grew 92% YoY in 2022
  • Asia-Pacific telemedicine market CAGR projected at 20.4% through 2028
  • 95% of US physicians now use telemedicine in some capacity as of 2024

Adoption and Growth Interpretation

It appears the era of battling traffic for a ten-minute consultation has officially been declared inefficient by a global majority, as telemedicine has transformed from a fringe convenience into a fundamental pillar of modern healthcare in just a handful of years.

Barriers and Challenges

  • 25% of users cite reimbursement issues as primary barrier
  • Digital divide: 37% of low-income US adults lack broadband for video telehealth
  • 40% of rural physicians report tech infrastructure deficits
  • Privacy concerns deter 28% of potential users globally
  • Licensing across states blocks 15% of interstate telehealth in US
  • Elderly digital literacy: 50% of 75+ struggle with platforms
  • In India, 60% rural lack smartphone access for apps
  • Reimbursement parity absent in 20 US states
  • Cybersecurity breaches in telehealth up 300% since 2020
  • Language barriers affect 22% of non-English speakers
  • Brazil: Internet speed <10Mbps for 45% users hinders video
  • Australia: Regulatory silos limit cross-jurisdiction use
  • Canada: Provincial licensing restricts 25% of providers
  • Germany: Data protection (GDPR) compliance costs deter 30% SMEs
  • Japan: Reimbursement only for 50% of telehealth modalities
  • France: Platform interoperability issues in 35% cases
  • Saudi: Female access limited by cultural norms in 20% regions
  • Singapore: High setup costs for small clinics (SGD 10k avg)
  • Nigeria: Power outages disrupt 70% of sessions
  • Sweden: Integration with EHR systems fails 25% time
  • Mexico: 55% uninsured face payment hurdles
  • Turkey: Bandwidth caps limit video in 40% areas
  • Russia: Sanctions impact tech imports for platforms
  • Egypt: Literacy rates hinder app use for 30%

Barriers and Challenges Interpretation

Telemedicine’s grand promise of universal care is currently being gatekept by a stubborn committee of clunky infrastructure, patchy reimbursement, and a global game of regulatory whack-a-mole.

Satisfaction and Outcomes

  • 92% of US telemedicine users report high satisfaction rates
  • Telemedicine reduces hospital readmissions by 30% for chronic heart failure patients
  • 85% of patients prefer telemedicine for convenience post-experience
  • Mental health teletherapy outcomes equivalent to in-person (95% efficacy match)
  • Cost savings: $100 per telemedicine visit vs. $150 in-person in US
  • 78% physician satisfaction with telemedicine quality
  • Diabetes management via telehealth improves HbA1c by 1.2% on average
  • Patient no-show rates drop 50% with telemedicine scheduling
  • UK NHS: 90% patient Net Promoter Score for telehealth services
  • Stroke diagnosis accuracy 98% via telemedicine vs. 97% in-person
  • Rural patients report 25% better access satisfaction
  • Pediatric asthma control improves 40% with telehealth monitoring
  • 88% would recommend telemedicine to family, global survey
  • Hypertension control rates rise 15% via remote monitoring
  • 95% continuity of care maintained in telehealth transitions
  • Cost-effectiveness ratio: $42,000/QALY for telehealth COPD management
  • Patient-reported outcome measures (PROMs) 10% higher in telehealth groups
  • 82% reduction in travel time leading to higher adherence
  • Dermatology diagnostic concordance 94% telemedicine vs. in-person
  • Postpartum depression screening accuracy 96% via video
  • 75% fewer emergency visits for monitored chronic patients
  • Physician burnout reduced 20% with balanced telehealth integration
  • 89% global patient trust in telehealth prescriptions
  • Telehealth vaccination rates match in-person at 92%
  • 30% faster specialist access improves outcomes by 12%

Satisfaction and Outcomes Interpretation

Telemedicine appears to be the rare prescription that heals both the patient and the system, deftly stitching together a torn healthcare fabric with threads of overwhelming satisfaction, superior outcomes, and startling efficiency.

Usage Patterns and Frequency

  • In 2023, average US telemedicine session lasts 15-20 minutes
  • 68% of US patients use telemedicine for follow-up visits
  • Globally, acute care accounts for 25% of telemedicine consultations
  • UK patients average 3.2 telemedicine visits per year in 2023
  • In China, 40% of telemedicine is for medication refills
  • US weekly telemedicine frequency: 20% of users multiple times/week
  • India: 55% nighttime/after-hours telemedicine use
  • Mental health teletherapy sessions average 45 minutes globally
  • Brazil: Peak telemedicine hours 8-10 AM, 70% of daily volume
  • Australia: 30% of GP telehealth for chronic disease management
  • Canada: Video modality used in 75% of telehealth visits
  • Germany: Asynchronous messaging 40% of telemedicine interactions
  • Japan: Dermatology 25% of telemedicine cases
  • France: Weekend telemedicine spikes 150%
  • Saudi Arabia: Mobile app telemedicine 85% of usage
  • Singapore: Chronic care follow-ups 50% of sessions
  • Nigeria: Phone audio 90% due to connectivity
  • Sweden: Primary care 60% of telehealth volume
  • Mexico: Pediatrics 20% of daily telemedicine
  • Turkey: Emergency triage 15% via telehealth
  • Russia: Prescription renewals 35%
  • Egypt: Nutrition counseling 10% rising trend
  • US: 45% prefer video over phone for complex issues
  • Global average: 2.5 visits per user annually
  • Pediatrics: 80% same-day resolution via telehealth

Usage Patterns and Frequency Interpretation

Telemedicine is swiftly evolving from a pandemic-era convenience into a tailored global toolkit, where quick follow-ups and prescription refills are the new normal in some places, while in others it’s a vital after-hours lifeline, proving that healthcare, when unshackled from the clinic's walls, will naturally mold itself to the rhythms and needs of every community it serves.

User Demographics

  • Women aged 18-49 represent 45% of telemedicine users in the US
  • 62% of US telemedicine users in 2023 were urban residents, 38% rural
  • Millennials (25-40) account for 40% of global telemedicine consultations
  • In the US, 55% of telemedicine users have chronic conditions like diabetes or hypertension
  • African Americans saw a 200% increase in telemedicine use from 2019-2022, now 25% of users
  • 70% of US pediatric telemedicine visits are for children under 12
  • Seniors (65+) comprise 28% of US telemedicine users in 2023, up from 10% pre-pandemic
  • In India, 60% of telemedicine users are from Tier 2/3 cities
  • US Hispanic population uses telemedicine at 35% rate, highest among ethnic groups
  • 52% of UK telemedicine users are female
  • In China, 75% of telemedicine users are under 45 years old
  • US low-income households (<$50k) now use telemedicine at 42% adoption rate
  • 65% of Brazilian telemedicine users have private insurance
  • Australian Indigenous communities show 30% telemedicine usage
  • In Canada, 40% of telemedicine users are immigrants
  • German telemedicine users are 55% female, with higher rates among working professionals
  • Japan's elderly (65+) represent 35% of telemedicine consultations in 2023
  • France's telemedicine users: 50% urban millennials
  • Saudi female users account for 60% of telemedicine visits
  • Singapore's telemedicine skews to 18-34 age group at 50%
  • Nigeria's urban youth (18-35) make up 70% of users
  • Sweden: 45% of telemedicine users have higher education
  • Mexico: 55% of users are women with chronic illnesses
  • Turkey: Rural users 40%, urban 60%
  • Russia: 50% female users aged 30-50
  • Egypt: Youth under 30 at 65%
  • Globally, 48% of telemedicine users are female
  • US behavioral health telemedicine users: 60% millennials

User Demographics Interpretation

The statistics reveal telemedicine's democratizing promise, proving it is not merely a pandemic footnote but a healthcare evolution shaped disproportionately by the needs of women, the chronically ill, the young, and the geographically underserved—a digital bridge hastily built that the world decided to keep.

Sources & References