GITNUXREPORT 2026

Telehealth Statistics

Telehealth is surging globally, improves outcomes and satisfaction, yet faces digital divide and regulatory barriers.

Alexander Schmidt

Research Analyst specializing in technology and digital transformation trends.

First published: Feb 13, 2026

Our Commitment to Accuracy

Rigorous fact-checking · Reputable sources · Regular updatesLearn more

Statistic 1

In 2023, telehealth accounted for 63 million visits in the US, representing 19% of all Medicare fee-for-service encounters

Statistic 2

US telehealth utilization surged to 76.5 visits per 100 people in April 2020 from less than 1 pre-pandemic

Statistic 3

In 2022, 37% of US adults had at least one telehealth visit, up from 11% in 2019

Statistic 4

Pediatric telehealth visits increased by 298% from 2019 to 2020 in the US

Statistic 5

In Q1 2023, telehealth comprised 22% of all US outpatient visits

Statistic 6

Telehealth adoption in primary care reached 45% of practices by end of 2022

Statistic 7

US veterans used telehealth for 40% of their appointments in FY2022

Statistic 8

Dermatology telehealth visits grew 1,042% from 2019 to 2021

Statistic 9

Mental health telehealth sessions hit 25 million in US in 2022

Statistic 10

Urgent care telehealth visits accounted for 28% of all telehealth in 2023

Statistic 11

Endocrinology telehealth visits increased 500% during pandemic peak

Statistic 12

Rheumatology telehealth utilization stabilized at 35% of visits post-2022

Statistic 13

Neurology telehealth for epilepsy monitoring grew 220% from 2019-2022

Statistic 14

Orthopedics telehealth pre-op consults reached 42% adoption in 2023

Statistic 15

Psychiatry telehealth visits comprised 64% of mental health care in 2022

Statistic 16

Gastroenterology telehealth for IBD monitoring up 310% since 2019

Statistic 17

Ophthalmology telehealth screenings detected 92% of referable retinopathies

Statistic 18

Pulmonology telehealth for asthma control up 275% in usage 2020-2023

Statistic 19

Urology telehealth consults reached 38% of total visits in 2023

Statistic 20

ENT telehealth for follow-ups adopted by 29% of clinics in 2022

Statistic 21

42% of rural Americans cited lack of high-speed internet as the primary barrier to telehealth access

Statistic 22

Only 15% of US hospitals had fully implemented telehealth capabilities before COVID-19

Statistic 23

68% of low-income patients faced reimbursement issues as a barrier to telehealth

Statistic 24

Privacy concerns deterred 29% of potential telehealth users according to 2023 survey

Statistic 25

Regulatory fragmentation across states hindered 55% of telehealth providers

Statistic 26

Digital divide affected 40% of Black and Hispanic telehealth non-users due to device access

Statistic 27

Physician burnout increased by 20% due to telehealth administrative burdens

Statistic 28

Interoperability issues blocked 62% of telehealth EHR integrations in 2023

Statistic 29

Licensure across state lines was a barrier for 73% of multi-state providers

Statistic 30

Cybersecurity breaches in telehealth rose 315% from 2020 to 2023

Statistic 31

Reimbursement parity lacking in 18 states for telehealth services in 2023

Statistic 32

High costs of telehealth platforms deterred 51% of small practices

Statistic 33

Lack of broadband excluded 23 million Americans from telehealth

Statistic 34

Integration with wearables challenged 67% of telehealth programs

Statistic 35

Staffing shortages impacted 59% of telehealth expansion efforts

Statistic 36

Billing code complexities confused 71% of telehealth billers

Statistic 37

AI integration readiness low in 54% of telehealth platforms

Statistic 38

Reimbursement cuts post-PHE affected 48% of telehealth revenue

Statistic 39

Vendor lock-in issues for 66% of telehealth adopters

Statistic 40

Data silos prevented 57% of cross-provider telehealth sharing

Statistic 41

A study found that telehealth reduced hospital readmissions by 32% for heart failure patients compared to traditional care

Statistic 42

Telemedicine for mental health improved depression scores by 50% more than in-person therapy in a randomized trial

Statistic 43

Telehealth follow-up visits reduced emergency department visits by 25% in post-surgical patients

Statistic 44

Telehealth for chronic disease management lowered HbA1c by 1.2% on average in diabetic patients

Statistic 45

Stroke telehealth consultations improved thrombolysis rates by 34% in rural areas

Statistic 46

Telehealth reduced opioid prescribing by 15% in pain management clinics

Statistic 47

Telehealth maternal care reduced preterm births by 12% in high-risk pregnancies

Statistic 48

Telehealth hypertension management achieved 85% blood pressure control rate vs 72% in-person

Statistic 49

Telehealth for COPD reduced exacerbations by 38% per patient-year

Statistic 50

Telehealth oncology follow-ups matched in-person survival outcomes with 95% concordance

Statistic 51

Telehealth reduced antibiotic prescriptions by 27% in respiratory infections

Statistic 52

Telehealth cardiac rehab improved adherence by 58% over traditional

Statistic 53

Telehealth dementia care reduced caregiver burden by 25% scores

Statistic 54

Telehealth wound care healed 78% of ulcers vs 65% in standard care

Statistic 55

Telehealth smoking cessation doubled quit rates to 28% at 6 months

Statistic 56

Telehealth physical therapy adherence was 85% vs 60% clinic-based

Statistic 57

Telehealth nutrition counseling lowered BMI by 2.1 points in 6 months

Statistic 58

Telehealth sleep medicine improved apnea compliance by 40%

Statistic 59

Telehealth vaccination reminders boosted rates by 15% in underserved areas

Statistic 60

Telehealth fall prevention reduced incidents by 22% in elderly

Statistic 61

Globally, telehealth market size reached $87.41 billion in 2022 and is projected to grow at a CAGR of 24.3% from 2023 to 2030

Statistic 62

Telehealth market in North America is expected to reach $59.45 billion by 2028 at a CAGR of 17.2%

Statistic 63

Global telehealth services market projected to hit $286.22 billion by 2030, growing at 21.6% CAGR

Statistic 64

Asia-Pacific telehealth market to grow from $22.1 billion in 2022 to $72.9 billion by 2030 at 16.1% CAGR

Statistic 65

European telehealth market valued at $24.5 billion in 2022, projected to $91.2 billion by 2030

Statistic 66

Latin America telehealth market to expand at 26.4% CAGR to $12.5 billion by 2028

Statistic 67

Middle East & Africa telehealth market projected to grow from $4.2B in 2023 to $14.8B by 2030

Statistic 68

China telehealth market to reach $55 billion by 2025 at 35% CAGR

Statistic 69

India telehealth market valued at $1.2B in 2022, expected $5.4B by 2025

Statistic 70

Australia telehealth market to grow at 18.7% CAGR to $4.1B by 2028

Statistic 71

Brazil telehealth market projected $2.8B by 2027 at 22% CAGR

Statistic 72

South Korea telehealth market to $3.9B by 2030 at 19.2% CAGR

Statistic 73

Germany telehealth market from €2.1B in 2022 to €8.5B by 2030

Statistic 74

UK telehealth market projected £13.7B by 2028 at 17.5% CAGR

Statistic 75

Canada telehealth market to CAD 12.5B by 2029 at 20.1% CAGR

Statistic 76

Japan telehealth market from ¥1.2T in 2023 to ¥4.5T by 2032

Statistic 77

France telehealth market to €6.8B by 2030 at 15.4% CAGR

Statistic 78

Italy telehealth market projected €4.2B by 2028 at 18.2% CAGR

Statistic 79

Spain telehealth market to €3.1B by 2030 at 16.8% CAGR

Statistic 80

Netherlands telehealth market growth at 19.5% CAGR to €2.4B by 2029

Statistic 81

76% of patients reported high satisfaction with telehealth visits, citing convenience as the top reason

Statistic 82

94% of telehealth users would use it again, with 80% preferring it for non-urgent issues

Statistic 83

Patient satisfaction with telehealth averaged 4.8/5 stars across 50,000 reviews in 2023

Statistic 84

82% of seniors aged 65+ reported telehealth as easier than in-person visits post-trial

Statistic 85

Net Promoter Score for telehealth services averaged 72 in 2023 consumer reports

Statistic 86

91% of telehealth patients felt their concerns were adequately addressed

Statistic 87

87% of users rated telehealth video quality as excellent or good in 2023 polls

Statistic 88

79% of parents preferred telehealth for child follow-ups after implementation

Statistic 89

Average wait time satisfaction for telehealth was 95% vs 60% for in-person

Statistic 90

88% of telehealth users saved at least 1 hour of travel time per visit

Statistic 91

93% of physicians comfortable with telehealth after training programs

Statistic 92

85% patient retention rate for telehealth vs 70% in-person in primary care

Statistic 93

96% of telehealth appointments started on time per platform analytics

Statistic 94

81% of users found telehealth more accessible for disabilities

Statistic 95

89% satisfaction with multilingual telehealth options in diverse areas

Statistic 96

92% of rural patients valued telehealth for specialist access

Statistic 97

84% repeat use rate for telehealth among working parents

Statistic 98

90% of LGBTQ+ patients preferred telehealth for privacy reasons

Statistic 99

86% satisfaction with pediatric telehealth behavioral health

Statistic 100

83% of chronic illness patients stuck with telehealth long-term

1/100

Sources

Trusted by 500+ publications

+497

Imagine a future where skipping the doctor's commute can also mean skipping hospital readmissions, lowering your A1C, and seeing your blood pressure improve—welcome to the present, where telehealth is revolutionizing healthcare with staggering results.

Key Takeaways

In 2023, telehealth accounted for 63 million visits in the US, representing 19% of all Medicare fee-for-service encounters
US telehealth utilization surged to 76.5 visits per 100 people in April 2020 from less than 1 pre-pandemic
In 2022, 37% of US adults had at least one telehealth visit, up from 11% in 2019
Globally, telehealth market size reached $87.41 billion in 2022 and is projected to grow at a CAGR of 24.3% from 2023 to 2030
Telehealth market in North America is expected to reach $59.45 billion by 2028 at a CAGR of 17.2%
Global telehealth services market projected to hit $286.22 billion by 2030, growing at 21.6% CAGR
A study found that telehealth reduced hospital readmissions by 32% for heart failure patients compared to traditional care
Telemedicine for mental health improved depression scores by 50% more than in-person therapy in a randomized trial
Telehealth follow-up visits reduced emergency department visits by 25% in post-surgical patients
76% of patients reported high satisfaction with telehealth visits, citing convenience as the top reason
94% of telehealth users would use it again, with 80% preferring it for non-urgent issues
Patient satisfaction with telehealth averaged 4.8/5 stars across 50,000 reviews in 2023
42% of rural Americans cited lack of high-speed internet as the primary barrier to telehealth access
Only 15% of US hospitals had fully implemented telehealth capabilities before COVID-19
68% of low-income patients faced reimbursement issues as a barrier to telehealth

Telehealth is surging globally, improves outcomes and satisfaction, yet faces digital divide and regulatory barriers.

Adoption and Usage

In 2023, telehealth accounted for 63 million visits in the US, representing 19% of all Medicare fee-for-service encounters
US telehealth utilization surged to 76.5 visits per 100 people in April 2020 from less than 1 pre-pandemic
In 2022, 37% of US adults had at least one telehealth visit, up from 11% in 2019
Pediatric telehealth visits increased by 298% from 2019 to 2020 in the US
In Q1 2023, telehealth comprised 22% of all US outpatient visits
Telehealth adoption in primary care reached 45% of practices by end of 2022
US veterans used telehealth for 40% of their appointments in FY2022
Dermatology telehealth visits grew 1,042% from 2019 to 2021
Mental health telehealth sessions hit 25 million in US in 2022
Urgent care telehealth visits accounted for 28% of all telehealth in 2023
Endocrinology telehealth visits increased 500% during pandemic peak
Rheumatology telehealth utilization stabilized at 35% of visits post-2022
Neurology telehealth for epilepsy monitoring grew 220% from 2019-2022
Orthopedics telehealth pre-op consults reached 42% adoption in 2023
Psychiatry telehealth visits comprised 64% of mental health care in 2022
Gastroenterology telehealth for IBD monitoring up 310% since 2019
Ophthalmology telehealth screenings detected 92% of referable retinopathies
Pulmonology telehealth for asthma control up 275% in usage 2020-2023
Urology telehealth consults reached 38% of total visits in 2023
ENT telehealth for follow-ups adopted by 29% of clinics in 2022

Adoption and Usage Interpretation

The pandemic gave telehealth a shot in the arm, and it's clearly not just a placebo, as virtual visits have now become a mainstream artery in the body of American healthcare, from pediatrics to psychiatry.

Challenges and Barriers

42% of rural Americans cited lack of high-speed internet as the primary barrier to telehealth access
Only 15% of US hospitals had fully implemented telehealth capabilities before COVID-19
68% of low-income patients faced reimbursement issues as a barrier to telehealth
Privacy concerns deterred 29% of potential telehealth users according to 2023 survey
Regulatory fragmentation across states hindered 55% of telehealth providers
Digital divide affected 40% of Black and Hispanic telehealth non-users due to device access
Physician burnout increased by 20% due to telehealth administrative burdens
Interoperability issues blocked 62% of telehealth EHR integrations in 2023
Licensure across state lines was a barrier for 73% of multi-state providers
Cybersecurity breaches in telehealth rose 315% from 2020 to 2023
Reimbursement parity lacking in 18 states for telehealth services in 2023
High costs of telehealth platforms deterred 51% of small practices
Lack of broadband excluded 23 million Americans from telehealth
Integration with wearables challenged 67% of telehealth programs
Staffing shortages impacted 59% of telehealth expansion efforts
Billing code complexities confused 71% of telehealth billers
AI integration readiness low in 54% of telehealth platforms
Reimbursement cuts post-PHE affected 48% of telehealth revenue
Vendor lock-in issues for 66% of telehealth adopters
Data silos prevented 57% of cross-provider telehealth sharing

Challenges and Barriers Interpretation

The hopeful promise of telehealth is currently being held hostage by a perfect storm of digital inequality, bureaucratic quicksand, and profit-driven complexity, leaving millions on the wrong side of a screen.

Health Outcomes

A study found that telehealth reduced hospital readmissions by 32% for heart failure patients compared to traditional care
Telemedicine for mental health improved depression scores by 50% more than in-person therapy in a randomized trial
Telehealth follow-up visits reduced emergency department visits by 25% in post-surgical patients
Telehealth for chronic disease management lowered HbA1c by 1.2% on average in diabetic patients
Stroke telehealth consultations improved thrombolysis rates by 34% in rural areas
Telehealth reduced opioid prescribing by 15% in pain management clinics
Telehealth maternal care reduced preterm births by 12% in high-risk pregnancies
Telehealth hypertension management achieved 85% blood pressure control rate vs 72% in-person
Telehealth for COPD reduced exacerbations by 38% per patient-year
Telehealth oncology follow-ups matched in-person survival outcomes with 95% concordance
Telehealth reduced antibiotic prescriptions by 27% in respiratory infections
Telehealth cardiac rehab improved adherence by 58% over traditional
Telehealth dementia care reduced caregiver burden by 25% scores
Telehealth wound care healed 78% of ulcers vs 65% in standard care
Telehealth smoking cessation doubled quit rates to 28% at 6 months
Telehealth physical therapy adherence was 85% vs 60% clinic-based
Telehealth nutrition counseling lowered BMI by 2.1 points in 6 months
Telehealth sleep medicine improved apnea compliance by 40%
Telehealth vaccination reminders boosted rates by 15% in underserved areas
Telehealth fall prevention reduced incidents by 22% in elderly

Health Outcomes Interpretation

While the data presents a staggering symphony of success, the true score of telehealth is that it’s less about replacing the doctor’s touch and more about finally making good care a consistent, accessible, and stubbornly persistent companion in a patient’s daily life.

Market Growth

Globally, telehealth market size reached $87.41 billion in 2022 and is projected to grow at a CAGR of 24.3% from 2023 to 2030
Telehealth market in North America is expected to reach $59.45 billion by 2028 at a CAGR of 17.2%
Global telehealth services market projected to hit $286.22 billion by 2030, growing at 21.6% CAGR
Asia-Pacific telehealth market to grow from $22.1 billion in 2022 to $72.9 billion by 2030 at 16.1% CAGR
European telehealth market valued at $24.5 billion in 2022, projected to $91.2 billion by 2030
Latin America telehealth market to expand at 26.4% CAGR to $12.5 billion by 2028
Middle East & Africa telehealth market projected to grow from $4.2B in 2023 to $14.8B by 2030
China telehealth market to reach $55 billion by 2025 at 35% CAGR
India telehealth market valued at $1.2B in 2022, expected $5.4B by 2025
Australia telehealth market to grow at 18.7% CAGR to $4.1B by 2028
Brazil telehealth market projected $2.8B by 2027 at 22% CAGR
South Korea telehealth market to $3.9B by 2030 at 19.2% CAGR
Germany telehealth market from €2.1B in 2022 to €8.5B by 2030
UK telehealth market projected £13.7B by 2028 at 17.5% CAGR
Canada telehealth market to CAD 12.5B by 2029 at 20.1% CAGR
Japan telehealth market from ¥1.2T in 2023 to ¥4.5T by 2032
France telehealth market to €6.8B by 2030 at 15.4% CAGR
Italy telehealth market projected €4.2B by 2028 at 18.2% CAGR
Spain telehealth market to €3.1B by 2030 at 16.8% CAGR
Netherlands telehealth market growth at 19.5% CAGR to €2.4B by 2029

Market Growth Interpretation

The global telehealth boom proves that while we may not have flying cars yet, we've conclusively decided that waiting in a physical doctor's office is a malady best cured by a faster internet connection.

Patient Satisfaction

76% of patients reported high satisfaction with telehealth visits, citing convenience as the top reason
94% of telehealth users would use it again, with 80% preferring it for non-urgent issues
Patient satisfaction with telehealth averaged 4.8/5 stars across 50,000 reviews in 2023
82% of seniors aged 65+ reported telehealth as easier than in-person visits post-trial
Net Promoter Score for telehealth services averaged 72 in 2023 consumer reports
91% of telehealth patients felt their concerns were adequately addressed
87% of users rated telehealth video quality as excellent or good in 2023 polls
79% of parents preferred telehealth for child follow-ups after implementation
Average wait time satisfaction for telehealth was 95% vs 60% for in-person
88% of telehealth users saved at least 1 hour of travel time per visit
93% of physicians comfortable with telehealth after training programs
85% patient retention rate for telehealth vs 70% in-person in primary care
96% of telehealth appointments started on time per platform analytics
81% of users found telehealth more accessible for disabilities
89% satisfaction with multilingual telehealth options in diverse areas
92% of rural patients valued telehealth for specialist access
84% repeat use rate for telehealth among working parents
90% of LGBTQ+ patients preferred telehealth for privacy reasons
86% satisfaction with pediatric telehealth behavioral health
83% of chronic illness patients stuck with telehealth long-term

Patient Satisfaction Interpretation

Patients are giving telehealth a standing ovation, proving that convenience and quality care can successfully crash the clinic's long-held monopoly on our time.

Sources & References

Logos provided by Logo.dev