GITNUXREPORT 2025

Service Industry Statistics

Service industry fuels economy, employs most workforce, and rapidly grows worldwide.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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46. The U.S. print and publishing service industry revenue was approximately $34 billion in 2022, largely driven by commercial printing

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3. The hospitality industry alone contributed over $580 billion to the U.S. economy in 2022

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5. The customer service industry is expected to grow at a compound annual growth rate (CAGR) of 4.4% between 2023 and 2028

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7. The global tourism industry generated over $1.9 trillion in revenue in 2022

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12. The average daily revenue of a restaurant in the U.S. exceeds $3,800

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13. The global event management services market is projected to reach $1,135 billion by 2026, at a CAGR of 11.2%

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17. The top 10 hotel chains alone account for over 1.4 million rooms worldwide

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18. The global spa industry was valued at over $94 billion in 2022, with an expected growth rate of 5% annually

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23. The worldwide fitness industry was valued at $96 billion in 2021, with a projected CAGR of 4.7% from 2022 to 2030

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25. The U.S. commercial cleaning services industry was valued at $61 billion in 2022

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28. The global event catering services market is projected to reach $78 billion by 2027, growing at a CAGR of 4.8%

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33. The global wellness tourism market was valued at $639 billion in 2022, with a CAGR of 7.2% expected through 2028

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34. The US beauty and personal care services industry reached $63 billion in revenue in 2022

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35. The global event ticketing market is projected to reach $65 billion by 2025, growing at a CAGR of 4.6%

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36. The worldwide movie theater industry generated over $24 billion in revenue in 2022, a significant rebound post-pandemic

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38. The global laundry and dry-cleaning services market is forecasted to reach $71 billion by 2028, with a CAGR of 4.2%

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40. The US franchise service industry is valued at over $670 billion, comprising over 750,000 franchise establishments

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42. The global event management industry is projected to reach $1.6 trillion by 2027, with a CAGR of 10.7%

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47. The global pet grooming services market is projected to reach $11 billion by 2027, growing at a CAGR of 4.5%

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49. The worldwide cleaning services market is expected to reach $78 billion by 2028, growing at 4.3% annually

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50. The global airline services industry generated $407 billion in revenue in 2022, rebounding after pandemic declines

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52. The global landscaping services market was valued at $98 billion in 2022, with growth driven by commercial and residential sectors

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53. The global catering services industry is expected to grow to $78 billion by 2027, with a CAGR of 4.8%

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54. The U.S. amusement parks and arcades industry generated over $8 billion in revenue in 2022, recovering strongly from pandemic lows

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55. The global event planning software market size was valued at $5.6 billion in 2022, with an expected CAGR of 11.3% through 2030

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57. The global home cleaning services market is estimated at $61 billion, with North America holding over 30% share in 2023

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62. The worldwide event ticketing industry is projected to reach $65 billion by 2025, growing at a CAGR of 4.6%

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65. The U.S. personal fitness training industry revenue exceeded $10 billion in 2022, with growth driven by health awareness

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66. The worldwide event management market is projected to reach nearly $1.6 trillion by 2027, at a CAGR of 11%

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69. The global travel and tourism services industry contributed to over $9 trillion to the world's GDP in 2022, about 10% of global economic output

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73. The global sports event management industry is estimated to grow at a CAGR of 9.5% reaching $12 billion by 2025

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14. The worldwide business consulting market was valued at approximately $295 billion in 2021

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16. The global financial services market is expected to reach $26.5 trillion by 2027

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19. Around 60% of consumers abandon online shopping carts due to poor customer service

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20. The global retail banking industry generates approximately $1.4 trillion in revenue annually

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27. The global recruitment services market was valued at $340 billion in 2022, expected to grow at a CAGR of 6.1% by 2027

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30. 85% of customers are more likely to buy from brands that offer personalized customer service

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45. The online financial advisory services industry grew by 45% in 2022, driven by increasing demand for digital wealth management

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60. The global art and antiques dealerships, galleries, and auction houses market was valued at approximately $66 billion in 2021, growing at a CAGR of 2.4%

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70. Approximately 85% of customers report better experiences when brands use personalized customer service strategies

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71. The global mobile payment services market was valued at $1.8 trillion in 2022 and is projected to continue growing rapidly

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2. The U.S. service sector employs around 80% of the country's total workforce

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10. The global healthcare services market is expected to grow at a CAGR of 7.9% from 2022 to 2030

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41. The global veterinary services market is expected to grow at a CAGR of 6.1% from 2022 to 2030, reaching over $70 billion

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59. The worldwide health and wellness services industry is valued at $4.4 trillion in 2023, with significant growth driven by aging populations

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63. The global pet services market, including grooming, training, and veterinary, was valued at over $19 billion in 2022

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74. The worldwide health insurance services industry is projected to reach $2.7 trillion by 2028, growing at a CAGR of 4.2%

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8. The legal services sector in the U.S. alone is valued at over $300 billion annually

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15. In 2022, the online education and e-learning segment in the service industry was valued at over $250 billion globally

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32. The worldwide vocational training market within services is valued over $320 billion as of 2023

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43. The U.S. personal coaching industry is valued at approximately $1.34 billion in 2023, growing steadily each year

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48. The global online education market cummulated over 200 million learners in 2023, reflecting exponential growth

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56. The international translation services market is projected to grow at a CAGR of 6.2% between 2022 and 2028, reaching $52 billion

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61. The online legal services industry grew by 12% in 2022, driven by increasing demand for virtual consultations

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64. The global online tutoring market was valued at $18.7 billion in 2022, with a CAGR of 16%

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72. The online legal services market share increased by 25% between 2019 and 2022, due to rising digital adoption

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75. The global adult education services market was valued at over $85 billion in 2022, with an expected CAGR of 8% until 2030

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1. The global service industry accounts for approximately 65% of the world's GDP

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4. In 2021, the global IT services market was valued at approximately $1.3 trillion

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6. Around 70% of consumers prefer to use online chat services for customer support

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9. The worldwide cloud computing market, heavily used by service providers, is projected to reach $1.6 trillion by 2025

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11. In 2022, the food delivery segment within the service industry was valued at approximately $150 billion globally

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21. Freelance services, a significant part of the service sector, grew by 22% globally in 2022

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22. The global transportation and logistics service industry worldwide was valued at over $11 trillion in 2022

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24. The global security services industry is projected to reach $248 billion by 2027, growing at a CAGR of 6.2%

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26. Nearly 50% of small businesses in the service industry use digital marketing to attract customers

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29. The online travel booking sector, part of the service industry, generated over $688 billion in 2022

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31. The global logistics management software market is projected to reach $19.3 billion by 2027, at a CAGR of 10.2%

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37. Approximately 55% of small businesses in the service industry believe digital transformation is critical for growth

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39. The global parcel delivery market exceeded $350 billion in 2022, with significant growth driven by e-commerce

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44. The global language services market, including translation and localization, was valued at $52 billion in 2022, with a CAGR of 6.5%

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51. About 85% of consumers prefer chatbots for quick customer service responses

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58. The global courier, express, and parcel services industry is projected to grow at a CAGR of 8.3% from 2022 to 2030, reaching $1.2 trillion

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67. The global cybersecurity consulting market in the services industry is projected to reach $20 billion by 2025, growing at a CAGR of 15.2%

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68. The global printing services industry revenue was approximately $385 billion in 2022, largely driven by commercial printing

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Key Highlights

1. The global service industry accounts for approximately 65% of the world's GDP
2. The U.S. service sector employs around 80% of the country's total workforce
3. The hospitality industry alone contributed over $580 billion to the U.S. economy in 2022
4. In 2021, the global IT services market was valued at approximately $1.3 trillion
5. The customer service industry is expected to grow at a compound annual growth rate (CAGR) of 4.4% between 2023 and 2028
6. Around 70% of consumers prefer to use online chat services for customer support
7. The global tourism industry generated over $1.9 trillion in revenue in 2022
8. The legal services sector in the U.S. alone is valued at over $300 billion annually
9. The worldwide cloud computing market, heavily used by service providers, is projected to reach $1.6 trillion by 2025
10. The global healthcare services market is expected to grow at a CAGR of 7.9% from 2022 to 2030
11. In 2022, the food delivery segment within the service industry was valued at approximately $150 billion globally
12. The average daily revenue of a restaurant in the U.S. exceeds $3,800
13. The global event management services market is projected to reach $1,135 billion by 2026, at a CAGR of 11.2%

The service industry is the unstoppable engine driving more than half of the world’s GDP, shaping every aspect of our daily lives from healthcare and hospitality to digital solutions and entertainment.

Commercial Printing

46. The U.S. print and publishing service industry revenue was approximately $34 billion in 2022, largely driven by commercial printing

Commercial Printing Interpretation

With a hefty $34 billion in 2022, the U.S. print and publishing service industry proves that even in a digital age, the demand for commercial printing continues to ink its place in the economy.

Event Management and Leisure Services

3. The hospitality industry alone contributed over $580 billion to the U.S. economy in 2022
5. The customer service industry is expected to grow at a compound annual growth rate (CAGR) of 4.4% between 2023 and 2028
7. The global tourism industry generated over $1.9 trillion in revenue in 2022
12. The average daily revenue of a restaurant in the U.S. exceeds $3,800
13. The global event management services market is projected to reach $1,135 billion by 2026, at a CAGR of 11.2%
17. The top 10 hotel chains alone account for over 1.4 million rooms worldwide
18. The global spa industry was valued at over $94 billion in 2022, with an expected growth rate of 5% annually
23. The worldwide fitness industry was valued at $96 billion in 2021, with a projected CAGR of 4.7% from 2022 to 2030
25. The U.S. commercial cleaning services industry was valued at $61 billion in 2022
28. The global event catering services market is projected to reach $78 billion by 2027, growing at a CAGR of 4.8%
33. The global wellness tourism market was valued at $639 billion in 2022, with a CAGR of 7.2% expected through 2028
34. The US beauty and personal care services industry reached $63 billion in revenue in 2022
35. The global event ticketing market is projected to reach $65 billion by 2025, growing at a CAGR of 4.6%
36. The worldwide movie theater industry generated over $24 billion in revenue in 2022, a significant rebound post-pandemic
38. The global laundry and dry-cleaning services market is forecasted to reach $71 billion by 2028, with a CAGR of 4.2%
40. The US franchise service industry is valued at over $670 billion, comprising over 750,000 franchise establishments
42. The global event management industry is projected to reach $1.6 trillion by 2027, with a CAGR of 10.7%
47. The global pet grooming services market is projected to reach $11 billion by 2027, growing at a CAGR of 4.5%
49. The worldwide cleaning services market is expected to reach $78 billion by 2028, growing at 4.3% annually
50. The global airline services industry generated $407 billion in revenue in 2022, rebounding after pandemic declines
52. The global landscaping services market was valued at $98 billion in 2022, with growth driven by commercial and residential sectors
53. The global catering services industry is expected to grow to $78 billion by 2027, with a CAGR of 4.8%
54. The U.S. amusement parks and arcades industry generated over $8 billion in revenue in 2022, recovering strongly from pandemic lows
55. The global event planning software market size was valued at $5.6 billion in 2022, with an expected CAGR of 11.3% through 2030
57. The global home cleaning services market is estimated at $61 billion, with North America holding over 30% share in 2023
62. The worldwide event ticketing industry is projected to reach $65 billion by 2025, growing at a CAGR of 4.6%
65. The U.S. personal fitness training industry revenue exceeded $10 billion in 2022, with growth driven by health awareness
66. The worldwide event management market is projected to reach nearly $1.6 trillion by 2027, at a CAGR of 11%
69. The global travel and tourism services industry contributed to over $9 trillion to the world's GDP in 2022, about 10% of global economic output
73. The global sports event management industry is estimated to grow at a CAGR of 9.5% reaching $12 billion by 2025

Event Management and Leisure Services Interpretation

With the hospitality and service industries collectively contributing trillions to the global economy and steadily growing at rates around 4-11%, it's clear that while their work may be behind the scenes, they are very much driving the world’s economic holiday—sometimes even more than a jet-setting vacation itself.

Financial and Payment Services

14. The worldwide business consulting market was valued at approximately $295 billion in 2021
16. The global financial services market is expected to reach $26.5 trillion by 2027
19. Around 60% of consumers abandon online shopping carts due to poor customer service
20. The global retail banking industry generates approximately $1.4 trillion in revenue annually
27. The global recruitment services market was valued at $340 billion in 2022, expected to grow at a CAGR of 6.1% by 2027
30. 85% of customers are more likely to buy from brands that offer personalized customer service
45. The online financial advisory services industry grew by 45% in 2022, driven by increasing demand for digital wealth management
60. The global art and antiques dealerships, galleries, and auction houses market was valued at approximately $66 billion in 2021, growing at a CAGR of 2.4%
70. Approximately 85% of customers report better experiences when brands use personalized customer service strategies
71. The global mobile payment services market was valued at $1.8 trillion in 2022 and is projected to continue growing rapidly

Financial and Payment Services Interpretation

As global markets swell into the trillions, one key takeaway is that businesses investing in personalized, seamless customer experiences—be it through consulting, digital advice, or mobile payments—are not just staying afloat but are sailing ahead in the vast, ever-expanding service sea.

Healthcare and Insurance Services

2. The U.S. service sector employs around 80% of the country's total workforce
10. The global healthcare services market is expected to grow at a CAGR of 7.9% from 2022 to 2030
41. The global veterinary services market is expected to grow at a CAGR of 6.1% from 2022 to 2030, reaching over $70 billion
59. The worldwide health and wellness services industry is valued at $4.4 trillion in 2023, with significant growth driven by aging populations
63. The global pet services market, including grooming, training, and veterinary, was valued at over $19 billion in 2022
74. The worldwide health insurance services industry is projected to reach $2.7 trillion by 2028, growing at a CAGR of 4.2%

Healthcare and Insurance Services Interpretation

With the service sector encompassing the lion’s share of employment and rapidly expanding markets from healthcare to pet care, it’s clear that as we tend to ourselves and our animals, we're also investing heavily in well-being—even if it sometimes feels like the world’s most lucrative, pet-friendly wellness resort.

Legal and Education Services

8. The legal services sector in the U.S. alone is valued at over $300 billion annually
15. In 2022, the online education and e-learning segment in the service industry was valued at over $250 billion globally
32. The worldwide vocational training market within services is valued over $320 billion as of 2023
43. The U.S. personal coaching industry is valued at approximately $1.34 billion in 2023, growing steadily each year
48. The global online education market cummulated over 200 million learners in 2023, reflecting exponential growth
56. The international translation services market is projected to grow at a CAGR of 6.2% between 2022 and 2028, reaching $52 billion
61. The online legal services industry grew by 12% in 2022, driven by increasing demand for virtual consultations
64. The global online tutoring market was valued at $18.7 billion in 2022, with a CAGR of 16%
72. The online legal services market share increased by 25% between 2019 and 2022, due to rising digital adoption
75. The global adult education services market was valued at over $85 billion in 2022, with an expected CAGR of 8% until 2030

Legal and Education Services Interpretation

As the $300 billion legal field, $250 billion e-learning sector, and over $320 billion vocational training market illustrate, the service industry is increasingly investing in knowledge and expertise—highlighting that in today's economy, the real currency is brainpower, not just billable hours.

Technology and Digital Services

1. The global service industry accounts for approximately 65% of the world's GDP
4. In 2021, the global IT services market was valued at approximately $1.3 trillion
6. Around 70% of consumers prefer to use online chat services for customer support
9. The worldwide cloud computing market, heavily used by service providers, is projected to reach $1.6 trillion by 2025
11. In 2022, the food delivery segment within the service industry was valued at approximately $150 billion globally
21. Freelance services, a significant part of the service sector, grew by 22% globally in 2022
22. The global transportation and logistics service industry worldwide was valued at over $11 trillion in 2022
24. The global security services industry is projected to reach $248 billion by 2027, growing at a CAGR of 6.2%
26. Nearly 50% of small businesses in the service industry use digital marketing to attract customers
29. The online travel booking sector, part of the service industry, generated over $688 billion in 2022
31. The global logistics management software market is projected to reach $19.3 billion by 2027, at a CAGR of 10.2%
37. Approximately 55% of small businesses in the service industry believe digital transformation is critical for growth
39. The global parcel delivery market exceeded $350 billion in 2022, with significant growth driven by e-commerce
44. The global language services market, including translation and localization, was valued at $52 billion in 2022, with a CAGR of 6.5%
51. About 85% of consumers prefer chatbots for quick customer service responses
58. The global courier, express, and parcel services industry is projected to grow at a CAGR of 8.3% from 2022 to 2030, reaching $1.2 trillion
67. The global cybersecurity consulting market in the services industry is projected to reach $20 billion by 2025, growing at a CAGR of 15.2%
68. The global printing services industry revenue was approximately $385 billion in 2022, largely driven by commercial printing

Technology and Digital Services Interpretation

With over two-thirds of the world's GDP emanating from the service sector, it's clear that in today's economy, being "service-minded" isn't just a motto—it's a multi-trillion-dollar necessity, as digital innovations from chatbots to cloud computing continue their relentless growth, transforming every corner of our interconnected world.