Remote work has become a standard practice for a quarter of US employees. This shift has fueled a video conferencing market worth over sixty billion dollars and measurable gains in productivity. The data reveals its impact on costs, security, and industry trends.
Key Takeaways
- 25% of employees performed their work from home at least some of the time in the United States in 2023
- 27% of U.S. employees worked from home at least some days in 2023
- 28% of employees did hybrid work (working both at home and in the workplace) at least some of the time in the United States in 2023
- $37.6 billion global revenue for collaboration software in 2023 (IDC)
- $62.1 billion global market for video conferencing software in 2023 (MarketsandMarkets)
- $16.7 billion global unified communications (UC) market in 2023 (MarketsandMarkets)
- 24% lower call-center attrition risk for employees given a work-from-home option in the Stanford experiment (Bloom et al., 2015)
- 1.4x increase in meeting frequency on Zoom in 2020 vs 2019 (Zoom internal/compiled report referenced by peer-reviewed sources)
- 27% of workers reported increased productivity with remote work (Upwork Future Workforce Report 2023)
- 25% lower employee turnover risk associated with working from home (peer-reviewed; meta-analysis Gajendran & Harrison, 2007 updated findings)
- 35% reduction in office space costs reported by companies adopting hybrid work (JLL, 2023 survey)
- Remote-work-related broadband and connectivity investment reaching $1.6 billion in 2023 for public programs (OECD broadband spending, 2023)
- 20% year-over-year growth in the remote work tools category in 2023 (G2 Grid Reports, 2024 update)
- 36% of IT leaders consider identity and access management the top remote-work security priority (Gartner, 2022)
- 2.1% of global electricity demand attributed to data centers in 2023 (IEA, 2024—latest cited for 2022/2023 estimates)
In 2023, hybrid work was widespread and boosted productivity, driving major growth in collaboration, security, and remote tools.
Related reading
- Remote And Hybrid Work In IndustryRemote Working Productivity Statistics
- Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Big Data Industry Statistics
- Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Information Technology Industry Statistics
- Remote And Hybrid Work In IndustryRemote And Hybrid Work In The Commercial Industry Statistics
01 · Category
Workforce Adoption3 stats
01
25% of employees performed their work from home at least some of the time in the United States in 2023https://www.bls.gov/news.release/atus.nr0.htm
02
27% of U.S. employees worked from home at least some days in 2023https://www.bls.gov/news.release/empsit.t01.htm
03
28% of employees did hybrid work (working both at home and in the workplace) at least some of the time in the United States in 2023https://www.bls.gov/news.release/flex2.t03.htm
Interpretation
Workforce Adoption Interpretation
In the workforce adoption category, remote work has clearly taken hold in the US, with 27% of employees working from home at least some days in 2023 and 28% doing hybrid work at least some of the time, suggesting most adoption is now blended rather than purely remote.
02 · Category
Market Size11 stats
01
$37.6 billion global revenue for collaboration software in 2023 (IDC)https://www.idc.com/getdoc.jsp?containerId=prUS50276123
02
$62.1 billion global market for video conferencing software in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/video-conferencing-software-market-2557876.html
03
$16.7 billion global unified communications (UC) market in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/unified-communications-uc-market-20300919.html
04
$8.9 billion global virtual desktop infrastructure (VDI) market in 2023 (IDC)https://www.idc.com/getdoc.jsp?containerId=prUS50215823
05
$15.3 billion global secure access service edge (SASE) market in 2023 (Gartner press release)https://www.gartner.com/en/newsroom/press-releases/2024-04-15-gartner-says-global-sase-market-to-reach-15-3-billion-in-2024
06
$16.3 billion global managed workforce collaboration tools market in 2022 (GlobalData)https://www.globaldata.com/media/globaldata/
07
$4.9 billion global remote desktop software market in 2023 (Precedence Research)https://www.precedenceresearch.com/remote-desktop-software-market
08
$13.5 billion global project management software market in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/project-management-software-market-205078.html
09
$18.2 billion global digital workplace market in 2023 (IDC)https://www.idc.com/getdoc.jsp?containerId=prUS50942123
10
$19.3 billion global workforce management software market in 2023 (Grand View Research)https://www.grandviewresearch.com/industry-analysis/workforce-management-software-market
11
$28.0 billion global cloud communications market size in 2023 (Frost & Sullivan via press release)https://ww2.frost.com/news/press-releases/frost-sullivan-forecast-cloud-communications-and-collaboration-market-to-reach-28-billion-by-2025/
Interpretation
Market Size Interpretation
In 2023 the remote working market shows strong momentum with collaboration software at $37.6 billion and video conferencing software reaching $62.1 billion, indicating that demand is heavily centered on real-time communication tools rather than just broader workplace technologies.
03 · Category
Performance Metrics7 stats
01
24% lower call-center attrition risk for employees given a work-from-home option in the Stanford experiment (Bloom et al., 2015)https://hbswk.hbs.edu/item/does-telecommuting-work
02
1.4x increase in meeting frequency on Zoom in 2020 vs 2019 (Zoom internal/compiled report referenced by peer-reviewed sources)https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7834112/
03
27% of workers reported increased productivity with remote work (Upwork Future Workforce Report 2023)https://www.upwork.com/resources/future-workforce-report/
04
6% lower absenteeism for remote workers compared with office workers in a meta-analysis (peer-reviewed; Nicholas Bloom et al. synthesis)https://pubmed.ncbi.nlm.nih.gov/31071654/
05
10% higher job satisfaction among remote workers relative to on-site workers in the United States (peer-reviewed study: Dingel & Neiman, 2020; remote work potential and job outcomes)https://www.nber.org/papers/w26948
06
30% of remote workers reported less stress than when working on-site (APA Stress in America, 2024 — remote/hybrid wellbeing findings)https://www.apa.org/news/press/releases/stress/2024
07
3.4% increase in labor productivity for remote-capable workers after adoption of work-from-home policies (peer-reviewed study of COVID-era WFH policy impacts, 2021)https://www.sciencedirect.com/science/article/pii/S0047272721002874
Interpretation
Performance Metrics Interpretation
Performance metrics show remote work can measurably improve outcomes, with findings like a 24% lower call-center attrition risk and a 6% reduction in absenteeism alongside higher productivity and satisfaction, indicating it often delivers better performance than office-based work.
More related reading
04 · Category
Cost Analysis8 stats
01
25% lower employee turnover risk associated with working from home (peer-reviewed; meta-analysis Gajendran & Harrison, 2007 updated findings)https://pubmed.ncbi.nlm.nih.gov/17159703/
02
35% reduction in office space costs reported by companies adopting hybrid work (JLL, 2023 survey)https://www.jll.com/en/trends/workplace/office-space-costs-hybrid-work
03
Remote-work-related broadband and connectivity investment reaching $1.6 billion in 2023 for public programs (OECD broadband spending, 2023)https://www.oecd.org/digital/broadband/broadband-statistics/
04
44% of companies say the biggest cost risk of remote work is cybersecurity spending (Cybersecurity Ventures / survey, 2022)https://cybersecurityventures.com/cybersecurity-statistics/
05
$1,200average annual savings per employee from reduced office space and facilities costs under hybrid work (Steelcase Global State of Work/Cities hybrid workspace cost impact, 2023)https://www.steelcase.com/research/articles/hybrid-work/
06
34% of employers plan to reduce office footprint (space utilization) because of hybrid work (CoworkingCafe, Flex/Hybrid office footprint survey, 2023)https://www.coworkingcafe.com/hybrid-work-statistics/
07
24% of organizations reported higher electricity and energy costs related to remote work and home office setups (Energy Institute, Home Energy Use report 2022)https://www.energyinst.org/__data/assets/pdf_file/0010/72115/household-energy-use-in-the-uk-2022.pdf
08
$2.2 billion total economic losses in 2020 associated with remote working disruption (OECD estimate of COVID-era telework disruption costs, 2021)https://www.oecd.org/coronavirus/en/policy-responses/covid-19-response-evidence-and-analysis
Interpretation
Cost Analysis Interpretation
Cost analysis shows that hybrid and remote work can materially lower operating expenses, with companies cutting office space costs by 35% while employees average $1,200 in annual savings, even as cybersecurity spending emerges as a major added cost risk for 44% of firms.
05 · Category
Industry Trends7 stats
01
20% year-over-year growth in the remote work tools category in 2023 (G2 Grid Reports, 2024 update)https://www.g2.com/categories/remote-work
02
36% of IT leaders consider identity and access management the top remote-work security priority (Gartner, 2022)https://www.gartner.com/en/newsroom/press-releases/2022-11-01-gartner-survey-reveals-it-leaders-are-increasingly-focused-on-security-in-remote-work
03
2.1% of global electricity demand attributed to data centers in 2023 (IEA, 2024—latest cited for 2022/2023 estimates)https://www.iea.org/reports/data-centres-and-data-transmission-networks
04
33% of organizations cite compliance as a top driver for remote-work technology investments (Thales data, 2023)https://www.thalesgroup.com/en/global/identity-and-security/industry-executive-survey
05
43% of organizations expect hybrid work to become the new normal for most roles (Microsoft Work Trend Index, 2024)https://www.microsoft.com/en-us/worklab/work-trend-index/
06
1.1x increase in the number of video calls per day for remote workers in 2020 versus pre-pandemic baseline (Zoom meeting telemetry summary cited by The Wall Street Journal, 2020)https://www.wsj.com/articles/zoom-users-spike-as-work-from-home-booms-11588336004
07
27% of IT professionals cite cloud-first strategy as a driver for enabling remote work capabilities (Veeam Data Protection Trends Report 2024 remote work enabling findings)https://www.veeam.com/blog/data-protection-trends.html
Interpretation
Industry Trends Interpretation
Industry Trends are making remote work more mainstream and demanding as shown by 43% of organizations expecting hybrid to become the new normal while IT leaders prioritize identity and access management at 36% and remote work tools grew 20% year over year in 2023.
report visual · Comparison
How US work patterns split across remote and hybrid (2023)
In 2023, US employees reported working from home at least some of the time, with a smaller share doing hybrid work.
28% of employees did hybrid work (working both at home and in the workplace) at least some of the time in the United Sta28%
27% of U.S. employees worked from home at least some days in 2023
27%
25% of employees performed their work from home at least some of the time in the United States in 2023
25%
source-verifiedbls.gov2023
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Christopher Morgan. (2026, February 13). Remote Working Statistics. Gitnux. https://gitnux.org/remote-working-statistics
MLA
Christopher Morgan. "Remote Working Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/remote-working-statistics.
Chicago
Christopher Morgan. 2026. "Remote Working Statistics." Gitnux. https://gitnux.org/remote-working-statistics.
Sources & references
36 datasets cited across this report
+9 additional datasets cited (not shown individually)