Key Takeaways
- The U.S. staffing and recruiting industry generated $205.1 billion in revenue in 2023, a 6% increase from $194.3 billion in 2022.
- Global staffing market size reached $512.8 billion in 2023, projected to grow at a CAGR of 5.2% from 2024 to 2030.
- U.S. temporary staffing revenue hit $162.8 billion in 2023, up 5% year-over-year.
- U.S. staffing industry employed 16.2 million temporary and contract workers in 2023.
- 37% of U.S. employers used staffing firms in 2023, up from 32% in 2022.
- Staffing employees filled 11.5 million jobs in the U.S. in 2023.
- U.S. temporary staffing bill rate averaged $28.50/hour in 2023.
- 79% of U.S. temporary workers were placed within 1 week in 2023.
- Temp staffing in U.S. healthcare grew 15% to 900,000 assignments in 2023.
- U.S. permanent staffing placements grew 7% to 1.1 million in 2023.
- Average time-to-fill permanent role 42 days in U.S. 2023.
- 55% of U.S. permanent placements were in professional services 2023.
- 75% of 82% of staffing firms adopted AI screening tools by 2023.
- ATS usage among U.S. staffing agencies reached 92% in 2023.
- 56% of recruiters used video interviewing tech in 2023.
The global staffing industry is large, growing rapidly, and vital to economies worldwide.
Employment Trends
- U.S. staffing industry employed 16.2 million temporary and contract workers in 2023.
- 37% of U.S. employers used staffing firms in 2023, up from 32% in 2022.
- Staffing employees filled 11.5 million jobs in the U.S. in 2023.
- Temporary workers in U.S. represented 1.8% of total nonfarm payroll employment in 2023.
- 82% of U.S. staffing workers found their jobs through agencies in 2023 survey.
- U.S. staffing industry added 450,000 net new jobs in 2023.
- Women comprised 54% of temporary staffing workforce in U.S. 2023.
- Average tenure of temp workers in U.S. staffing was 11.2 months in 2023.
- 28% of U.S. temps transitioned to permanent roles via staffing in 2023.
- U.S. staffing filled 40% of all new manufacturing jobs in 2023.
- Hispanic/Latino workers made up 32% of U.S. staffing workforce in 2023.
- 65% of U.S. staffing firms reported labor shortages as top challenge in 2023.
- U.S. contingent workforce totaled 38 million workers in 2023, 23% of total employment.
- Entry-level positions filled 52% of U.S. staffing placements in 2023.
- 45% of U.S. staffing workers were aged 25-34 in 2023 demographics.
- U.S. staffing industry turnover rate averaged 42% in 2023.
- 72% of temps received benefits through staffing agencies in 2023.
- U.S. healthcare staffing employed 1.2 million workers in 2023.
- 19% annual growth in U.S. gig economy workers via staffing platforms 2023.
- U.S. IT staffing placed 2.8 million professionals in 2023.
- 55% of U.S. staffing firms increased permanent placements in 2023.
- African American workers 15% of U.S. staffing workforce in 2023.
- U.S. construction staffing filled 850,000 positions in 2023.
- 68% of staffing workers reported job satisfaction above average in 2023 survey.
- U.S. retail staffing employed 1.9 million during holiday 2023 peak.
- 31% of U.S. employers plan to increase staffing usage in 2024.
- U.S. temp help employment rose 2.1% YoY to 2.9 million in Dec 2023.
- Temporary staffing accounted for 12% of U.S. private sector job growth in 2023.
- U.S. temp-to-perm conversion rate was 22.5% in Q4 2023.
- 76% of U.S. staffing firms used AI for matching in 2023.
- Global contingent workforce grew to 1.57 billion in 2023.
- U.S. Temporary help services employment averaged 2.95 million weekly in 2023.
- Temporary staffing in U.S. manufacturing hit 650,000 workers in 2023.
- 41% of temps in U.S. were full-time equivalents in 2023.
- U.S. staffing industry supported 3.8 million direct jobs in 2023.
Employment Trends Interpretation
Market Size and Growth
- The U.S. staffing and recruiting industry generated $205.1 billion in revenue in 2023, a 6% increase from $194.3 billion in 2022.
- Global staffing market size reached $512.8 billion in 2023, projected to grow at a CAGR of 5.2% from 2024 to 2030.
- U.S. temporary staffing revenue hit $162.8 billion in 2023, up 5% year-over-year.
- The staffing industry in Europe generated €184 billion in 2022, representing 1.8% of GDP.
- Indian staffing market valued at $12.4 billion in FY2023, with 7.5% YoY growth.
- U.S. IT staffing segment revenue reached $48.2 billion in 2023, growing 8% annually.
- Global RPO market size was $28.5 billion in 2023, expected to reach $45.2 billion by 2028 at CAGR 9.7%.
- Australian staffing industry revenue totaled AUD 55.6 billion in 2023, up 4.2%.
- U.S. healthcare staffing revenue climbed to $22.1 billion in 2023, a 12% increase.
- Canadian staffing market size was CAD 15.8 billion in 2022, projected CAGR 5.1% to 2028.
- UK staffing industry turnover reached £40.2 billion in 2023, employing 2.7 million temps.
- Brazil staffing market valued at BRL 28.4 billion in 2023, growing 6.8% YoY.
- U.S. industrial staffing revenue was $38.7 billion in 2023, up 3.5%.
- Asia-Pacific staffing market hit $185.3 billion in 2023, with Japan leading at 40% share.
- U.S. office-clerical staffing revenue declined to $12.4 billion in 2023, down 2%.
- German staffing market revenue was €35.6 billion in 2023, 2.1% of national GDP.
- Global executive search market size reached $42.1 billion in 2023, CAGR 6.3% forecast.
- French staffing industry generated €62.4 billion in 2022, up 4.8%.
- U.S. engineering staffing revenue was $18.9 billion in 2023, growing 7.2%.
- China staffing market valued at CNY 650 billion in 2023, 10% YoY growth.
- U.S. staffing industry gross margin averaged 25.8% in 2023.
- Netherlands staffing market turnover €18.2 billion in 2023, 2.3% GDP contribution.
- Global MSP market size was $8.7 billion in 2023, projected to $15.2 billion by 2030.
- U.S. professional staffing revenue hit $52.3 billion in 2023, up 6.5%.
- South Africa staffing industry revenue R120 billion in 2023, 5.4% growth.
- U.S. staffing employment agencies numbered 22,500 in 2023.
- Italy staffing market €12.8 billion in 2023, employing 500,000 workers.
- U.S. search and staffing services market CAGR 4.2% from 2023-2028.
- Spain staffing revenue €18.5 billion in 2023, up 5.1%.
- U.S. staffing industry projected to reach $236 billion by 2028.
Market Size and Growth Interpretation
Permanent Staffing
- U.S. permanent staffing placements grew 7% to 1.1 million in 2023.
- Average time-to-fill permanent role 42 days in U.S. 2023.
- 55% of U.S. permanent placements were in professional services 2023.
- Executive search fees averaged 28% of first-year salary in 2023.
- U.S. RPO contracts increased 12% handling 25% of hires 2023.
- 68% of permanent hires via staffing had 90-day retention 2023.
- IT permanent placements 320,000 in U.S. 2023.
- Average permanent recruiter salary $95,000 in U.S. 2023.
- 43% of U.S. firms outsourced permanent recruiting 2023.
- Finance permanent staffing revenue $9.8 billion U.S. 2023.
- Placement fees for sales roles averaged $25,000 U.S. 2023.
- 71% success rate for retained executive search 2023.
- U.S. permanent staffing gross margin 32.1% average 2023.
- Engineering permanent hires via staffing 150,000 U.S. 2023.
- 29% of permanent placements remote/hybrid 2023.
- Healthcare permanent staffing 280,000 placements 2023.
- Contingency vs retained search 60/40 split U.S. 2023.
- Average C-suite placement fee $150,000 U.S. 2023.
- 52% growth in diversity-focused permanent recruiting 2023.
- U.S. permanent job orders up 9% in tech sector 2023.
- Retention rate 85% at 1-year for staffing permanent hires.
- Legal permanent staffing placements 45,000 U.S. 2023.
- 67% of firms using ATS for permanent recruiting 2023.
- Marketing permanent roles filled 110,000 via staffing 2023.
- Executive search market U.S. $12.4 billion 2023.
- 38% of permanent staffing via social media sourcing 2023.
- U.S. permanent staffing projected 8% growth 2024.
Permanent Staffing Interpretation
Regional Insights
- U.S. staffing market share 38% of global total in 2023.
- Europe staffing penetration 2.3% of GDP average 2023.
- Japan staffing industry ¥6.2 trillion revenue, 1.1% GDP 2023.
- India contingent workforce 15 million, 6% total employment 2023.
- Australia temp workers 1.8% of workforce, 400,000 total 2023.
- UK temps peaked at 1.35 million, 4% unemployment fill 2023.
- Brazil formal temp contracts 2.1 million in 2023.
- Canada staffing revenue CAD 18.2 billion, 1.5% GDP 2023.
- Germany 950,000 temps daily average, €38B market 2023.
- China flex workforce 200 million, staffing 5% penetration 2023.
- France 800,000 temps monthly, €65B industry 2023.
- Mexico staffing growth 9% to $4.5B USD equivalent 2023.
- Netherlands 250,000 temps, 3% GDP contribution 2023.
- South Korea staffing market KRW 10 trillion 2023.
- Italy 450,000 temps employed yearly average 2023.
- Spain penetration 2.5% GDP, €20B revenue 2023.
- Singapore staffing SGD 5.2B, 150,000 workers 2023.
- South Africa 1 million temps, R130B market 2023.
- Sweden staffing SEK 100B, 2.8% GDP 2023.
- UAE staffing market AED 15B growth 12% 2023.
- Russia despite sanctions staffing RUB 1.2T 2023.
- Turkey 1.2 million temps, TRY 250B industry 2023.
- Argentina staffing ARS 1.5T adjusted, 8% growth 2023.
- Poland 400,000 temps, PLN 25B market 2023.
- Malaysia staffing MYR 12B, 5.5% YoY 2023.
- Chile 250,000 temps via agencies 2023.
- Norway staffing NOK 50B, high penetration 3.5% GDP.
- Philippines BPO staffing 1.5M workers 2023.
- Ireland 120,000 temps, €8B market 2023.
- Vietnam staffing VND 150T, 10% growth 2023.
Regional Insights Interpretation
Technology Adoption
- 75% of 82% of staffing firms adopted AI screening tools by 2023.
- ATS usage among U.S. staffing agencies reached 92% in 2023.
- 56% of recruiters used video interviewing tech in 2023.
- CRM software adoption in staffing hit 78% globally 2023.
- AI matching reduced time-to-fill by 40% for 65% of users 2023.
- 44% of staffing firms invested in blockchain for verification 2023.
- Mobile recruiting apps used by 81% of U.S. agencies 2023.
- Predictive analytics employed by 52% for turnover prediction 2023.
- VR training implemented by 28% of large staffing firms 2023.
- Chatbots handled 35% of initial candidate screening 2023.
- Big data analytics boosted placement accuracy 25% for 70% firms.
- 67% adoption of skills ontologies in staffing platforms 2023.
- Cloud-based VMS used by 89% of enterprise staffing clients 2023.
- 49% of recruiters used gamification in assessments 2023.
- RPA automated 60% of admin tasks in staffing 2023.
- Sentiment analysis from reviews used by 41% for employer branding.
- 73% integrated DEI metrics into recruiting tech stacks 2023.
- AR for virtual job fairs adopted by 19% of agencies 2023.
- Machine learning improved sourcing 55% efficiency 2023 study.
- 82% of staffing tech spend on SaaS solutions 2023.
- Voice AI for scheduling used by 37% recruiters 2023.
- Blockchain credentials verified 92% faster for 25% firms.
- 61% used NLP for resume parsing accuracy 99% 2023.
- IoT wearables tracked worker productivity 14% firms 2023.
- Generative AI generated 45% of job descriptions 2023.
- Tech ROI averaged 3.2x for staffing AI investments 2023.
- 55% firms piloted metaverse recruiting events 2023.
- Cybersecurity spend up 28% in staffing tech 2023.
- U.S. staffing tech market $4.2 billion in 2023.
- Quantum computing explored by 8% for matching algorithms 2023.
- 69% satisfaction with tech stack integration 2023 survey.
- Asia staffing tech adoption lagged at 45% AI use 2023.
- North America led with 85% ATS penetration in staffing 2023.
Technology Adoption Interpretation
Temporary Staffing
- U.S. temporary staffing bill rate averaged $28.50/hour in 2023.
- 79% of U.S. temporary workers were placed within 1 week in 2023.
- Temp staffing in U.S. healthcare grew 15% to 900,000 assignments in 2023.
- Average U.S. temp worker pay rate $19.75/hour in industrial sector 2023.
- 62% of U.S. temps worked multiple assignments in 2023.
- U.S. temp staffing penetration in logistics reached 25% in 2023.
- Temp-to-hire ratio in U.S. was 1:4.5 in 2023 placements.
- U.S. office temp staffing declined 4% to 450,000 workers in 2023.
- 88% of U.S. temp agencies provided training to workers in 2023.
- Global temp staffing market share U.S. 40%, Europe 30% in 2023.
- U.S. IT temp staffing rates averaged $65/hour in 2023.
- 35% of U.S. temps were in admin/clerical roles in 2023.
- Temp staffing filled 55% of seasonal U.S. retail jobs in 2023.
- U.S. construction temp workforce 420,000 average in 2023.
- Average duration U.S. temp assignment 8.7 weeks in 2023.
- 47% growth in U.S. travel nursing temps 2023.
- U.S. temp pay rates rose 5.2% YoY across sectors in 2023.
- 22% of U.S. temps converted to direct hire in Q1 2023.
- U.S. industrial temp staffing 1.2 million workers peak 2023.
- Temp staffing margins averaged 22.4% in U.S. 2023.
- 64% of temps used staffing for skill development 2023 survey.
- U.S. hospitality temp staffing up 18% post-COVID 2023.
- Global temp worker preference 58% for flexibility 2023.
- U.S. temp agencies handled 9.2 million placements 2023.
Temporary Staffing Interpretation
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