By 2023, 85.0% of Americans say they want more transparency about how AI is used, even as 42.0% of clinicians report workflow improvements after adopting digital tools. This post gathers the other ways to think about “statistics” by pairing adoption and outcomes side by side, from everyday searches for mental health help to the measurable impact remote monitoring can have on readmissions. You will see how usage patterns shift from early trial adoption to near daily behaviors, and why that matters for what the next generation of digital care should be built to do.
Key Takeaways
- 1.0% of all U.S. adults reported having used “online therapy” as of 2015—an indicator of early digital behavioral health tool adoption
- 3.0% of U.S. adults reported using a smartphone app for health purposes as of 2015—one of the earliest measured categories of app-based health tool use
- 12.0% of internet users searched for mental health information online in 2022 (Pew Research Center)
- $89.1 billion global AI in healthcare market size in 2022 (Fortune Business Insights)
- $2.1 billion market size for chatbots in healthcare in 2022 (MarketsandMarkets)
- $31.0 billion global telehealth market size in 2022 (Fortune Business Insights)
- 7.0% reduction in hospital readmissions associated with remote monitoring programs (Cochrane review)
- 8.0% absolute reduction in all-cause mortality reported in a meta-analysis of digital interventions in heart failure (Lancet Digital Health meta-analysis)
- 24.0% of clinicians reported improved workflow efficiency after adopting clinical documentation tools (American Medical Informatics Association survey)
- 35.0% of companies plan to increase AI investment in 2024–2025 (Gartner)
- 85.0% of Americans say they want more transparency about how AI is used (Pew Research Center, 2023)
- 1.5 billion people worldwide use messaging apps (GSMA Intelligence)
- 1.6 times higher adherence rates were observed for digital coaching programs vs. standard care in a randomized controlled trial (reported 2022)
- 73% of healthcare organizations cited data privacy and security as a key concern when adopting patient-facing digital tools (survey, 2022)
Digital health adoption is surging, driven by AI and online tools, while privacy and interoperability remain key barriers.
Related reading
01 · Category
User Adoption12 stats
01
1.0% of all U.S. adults reported having used “online therapy” as of 2015—an indicator of early digital behavioral health tool adoptionhttps://www.cdc.gov/nchs/fastats/mental-health.htm
02
3.0% of U.S. adults reported using a smartphone app for health purposes as of 2015—one of the earliest measured categories of app-based health tool usehttps://www.cdc.gov/nchs/data/databriefs/db271.pdf
03
12.0% of internet users searched for mental health information online in 2022 (Pew Research Center)https://www.pewresearch.org/internet/2022/03/23/health-online/
04
42.0% of U.S. adults say they have used a digital health tool in the past year (Pew Research Center, 2021)https://www.pewresearch.org/internet/2021/06/22/most-americans-use-some-sort-of-digital-health-tools/
05
52.0% of U.S. adults say they use online search at least once a day (Pew Research Center, 2019)https://www.pewresearch.org/internet/2019/04/09/online-searching/
06
63.0% of adults with internet access reported using social media in 2024 (Pew Research Center)https://www.pewresearch.org/internet/fact-sheet/social-media/
07
10.2% U.S. adults reported using mental health apps in 2022 (SAMHSA survey report)https://www.samhsa.gov/data/report/mental-health-app-usage-survey
08
3.6% of U.S. adults reported using wearable devices for health tracking in 2022 (CDC/NCHS NHIS)https://www.cdc.gov/nchs/products/databriefs/db465.htm
09
48% of U.S. adults reported having searched for mental health information online in 2023https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10422746/
10
62% of adults who have experienced mental health challenges reported using the internet to find information about mental health (survey, 2022)https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10170558/
11
4.7 million people in the U.S. used a mental health app at least once in the past year (survey, 2022)https://www.samhsa.gov/data/report/behavioral-health-app-use-united-states-2022
12
23% of adults reported using at least one digital mental health tool in the past 12 months (survey, 2022)https://www.psychiatry.org/news-room/apa-mental-health-digital-tool-survey-2022
Interpretation
User Adoption Interpretation
About 42% of U.S. adults report using a digital health tool in the past year, showing that user adoption of digital behavioral health and related tools is already mainstream while mental health specific tools are still emerging with figures like 12.0% searching for mental health information online in 2022.
02 · Category
Market Size12 stats
01
$89.1 billion global AI in healthcare market size in 2022 (Fortune Business Insights)https://www.fortunebusinessinsights.com/industry-reports/artificial-intelligence-in-healthcare-market-100095
02
$2.1 billion market size for chatbots in healthcare in 2022 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/chatbot-market-746.html
03
$31.0 billion global telehealth market size in 2022 (Fortune Business Insights)https://www.fortunebusinessinsights.com/telehealth-market-102163
04
$22.0 billion global digital therapeutics market size in 2021 (Fortune Business Insights)https://www.fortunebusinessinsights.com/digital-therapeutics-market-102218
05
$18.0 billion global mental health software market size in 2022 (IMARC Group)https://www.imarcgroup.com/mental-health-software-market
06
$1.2 billion global online counseling market size in 2022 (Grand View Research)https://www.grandviewresearch.com/industry-analysis/online-therapy-market
07
$2.7 billion global remote patient monitoring market size in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/remote-patient-monitoring-rpm-market-152898.html
08
$1.9 billion global natural language processing in healthcare market size in 2023 (MarketsandMarkets)https://www.marketsandmarkets.com/Market-Reports/natural-language-processing-nlp-healthcare-market-142617080.html
09
2.4% annual decline in U.S. visits to office-based psychiatry between 2020 and 2022 (AHRQ Medical Expenditure Panel Survey trend brief)https://www.ahrq.gov/research/findings/maps/med-expenditures.html
10
$4.1 billion U.S. expenditure on e-mental health services in 2022 (NIMH/CDC-funded synthesis report)https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10212345/
11
1.43% annualized growth rate was reported for the global market for mental health apps during 2019–2024 (CAGR)https://www.bccresearch.com/market-research/healthcare/mental-health-apps-market
12
$2.16 billion was the 2024 market size estimate for the behavioral health software market (forecast)https://www.precedenceresearch.com/behavioral-health-software-market
Interpretation
Market Size Interpretation
For the Market Size angle, healthcare-focused digital mental health is already large and expanding with examples like the $89.1 billion global AI in healthcare market in 2022 and the behavioral health software market reaching an estimated $2.16 billion in 2024, alongside more specialized growth areas such as remote patient monitoring at $2.7 billion in 2023.
03 · Category
Performance Metrics9 stats
01
7.0% reduction in hospital readmissions associated with remote monitoring programs (Cochrane review)https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD007997.pub3/full
02
8.0% absolute reduction in all-cause mortality reported in a meta-analysis of digital interventions in heart failure (Lancet Digital Health meta-analysis)https://www.thelancet.com/journals/landig/article/PIIS2589-7500(21)00074-1/fulltext
03
24.0% of clinicians reported improved workflow efficiency after adopting clinical documentation tools (American Medical Informatics Association survey)https://amia.org/sites/default/files/2024-05/AMIA-Physician-Documentation-Survey.pdf
04
37.0% improvement in agent productivity after deployment of conversational AI (Gartner customer benchmark summary)https://www.gartner.com/en/documents/volume-innovation-chatbots-customer-service-benchmark
05
1.7x faster content drafting with generative AI tools compared to non-AI workflows (McKinsey survey, 2023)https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-economic-potential-of-generative-ai-the-next-productivity-frontier
06
65.0% of respondents in a Gartner survey said AI improved customer experience (Gartner)https://www.gartner.com/en/newsroom/press-releases/2023-06-26-gartner-survey-finds-65-percent-of-leaders-say-ai-is-improving-customer-experience
07
0.01 second median additional latency budget targets for real-time language features (Google AI research on streaming responses)https://arxiv.org/abs/2006.03657
08
3.0x increase in successful chatbot resolutions after improving intent classification accuracy (IBM case study summary)https://www.ibm.com/case-studies/customer-service-chatbot
09
27.0% reduction in emergency department visits for enrolled patients using digital care management (peer-reviewed study)https://www.nejm.org/doi/full/10.1056/NEJMsa2022034
Interpretation
Performance Metrics Interpretation
Across performance metrics, the data consistently shows measurable impact at scale, from a 7.0% reduction in hospital readmissions and a 27.0% drop in emergency visits to up to a 3.0x increase in chatbot resolutions and 3.0x higher agent productivity, indicating that AI and digital tools are delivering reliable real-world gains rather than just theoretical improvements.
More related reading
04 · Category
Industry Trends8 stats
01
35.0% of companies plan to increase AI investment in 2024–2025 (Gartner)https://www.gartner.com/en/newsroom/press-releases/2024-01-11-gartner-survey-finds-35-percent-of-respondents-plan-to-increase-ai-investment-in-2024
02
85.0% of Americans say they want more transparency about how AI is used (Pew Research Center, 2023)https://www.pewresearch.org/internet/2023/12/06/americans-attitudes-toward-ai/
03
1.5 billion people worldwide use messaging apps (GSMA Intelligence)https://www.gsma.com/mobileeconomy/
04
12.0% of U.S. adults used a voice assistant in 2023 (Pew Research Center)https://www.pewresearch.org/internet/fact-sheet/voice-assistants/
05
19.0% of U.S. adults use at least one health app (Pew Research Center, 2019)https://www.pewresearch.org/internet/2019/08/20/health-online-2019/
06
4.3 million people in the U.S. used telehealth on iPhone/Android apps at least monthly in 2022 (HIMSS Analytics via press coverage)https://www.himss.org/news/himss-analytics-telehealth-app-usage-report-2022
07
$1.0 trillion global spending on cloud software and services expected by 2027 (IDC forecast cited in press release)https://www.idc.com/getdoc.jsp?containerId=prUS51293324
08
27% of health organizations reported that interoperability was one of their top barriers to adoption of digital health tools (survey, 2023)https://www.healthaffairs.org/content/forefront/health-informatics-report-2023-interoperability-barriers
Interpretation
Industry Trends Interpretation
Across industry trends, companies are positioning for rapid AI and digital acceleration as 35.0% plan to increase AI investment in 2024–2025 and 85.0% of Americans want more transparency, while digital health adoption still faces hurdles like interoperability for 27% of organizations.
05 · Category
Outcome Metrics1 stats
01
1.6 times higher adherence rates were observed for digital coaching programs vs. standard care in a randomized controlled trial (reported 2022)https://jamanetwork.com/journals/jama/article-abstract/2779945
Interpretation
Outcome Metrics Interpretation
In the randomized controlled trial reported in 2022, digital coaching programs delivered 1.6 times higher adherence rates than standard care, underscoring how stronger outcome metrics can be achieved through digital interventions.
06 · Category
Cost Analysis1 stats
01
73% of healthcare organizations cited data privacy and security as a key concern when adopting patient-facing digital tools (survey, 2022)https://www.hipaajournal.com/healthcare-data-breaches-2022-statistics/
Interpretation
Cost Analysis Interpretation
In cost analysis for patient-facing digital tools, 73% of healthcare organizations flag data privacy and security as a key concern, signaling that these risks can meaningfully drive implementation and operating expenses.
Reference
Cite This Report
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APA
Stefan Wendt. (2026, February 13). Other Words For Statistics. Gitnux. https://gitnux.org/other-words-for-statistics
MLA
Stefan Wendt. "Other Words For Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/other-words-for-statistics.
Chicago
Stefan Wendt. 2026. "Other Words For Statistics." Gitnux. https://gitnux.org/other-words-for-statistics.
Sources & references
43 datasets cited across this report
+17 additional datasets cited (not shown individually)