GITNUX MARKETDATA REPORT 2024

Online Therapy Industry Statistics

The online therapy industry is expected to grow significantly over the next few years, driven by increasing demand for mental health services delivered remotely.

Highlights: Online Therapy Industry Statistics

  • The global online therapy market is expected to be valued at $13.36 billion by 2026.
  • In 2020, the online therapy market in the U.S. was valued at approximately $3.07 billion.
  • The online therapy market is expected to grow by 20.91% from 2021 to 2028.
  • The North America region is expected to hold the largest online therapy market share due to increasing mental health issues.
  • The COVID-19 pandemic in 2020 boosted the growth of online therapy by 65% globally.
  • In 2020, the anxiety disorders segment accounted for the largest share of the online therapy market.
  • In 2018, only 7% of patients in the U.S. reported using telemedicine. That number jumped to 41.5% in 2021.
  • In a survey done on online therapy users, 98% of respondents said they found online therapy as effective or more effective than traditional therapy.
  • Around 42% of people had never heard of online therapy before 2020.
  • The average cost for one month of online therapy ranges from $40 to $100 per week.
  • Teens reported a 93% satisfaction rate with online mental health services.
  • The CAGR for the global online therapy services market between 2020 and 2024 is projected to be nearly 21%.
  • As of June 2020, BetterHelp (a popular online therapy platform) reported a 65% increase in memberships since January.
  • Research shows that online CBT (Cognitive Behavior Therapy) is just as effective as traditional in-person therapy.
  • Online psychotherapy is proven to help decrease depression symptoms in patients by 53%.
  • About 63% of BetterHelp clients had never received mental health care before using the platform.
  • Teletherapy appointments increased by over 6000% in the U.S during the Covid-19 outbreak.

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The Latest Online Therapy Industry Statistics Explained

The global online therapy market is expected to be valued at $13.36 billion by 2026.

This statistic indicates that the global online therapy market is projected to grow significantly and reach a total value of $13.36 billion by the year 2026. This growth suggests an increasing demand for online therapy services worldwide, driven by factors such as technological advancements, growing awareness and acceptance of mental health issues, as well as the convenience and accessibility offered by online platforms. The forecasted valuation highlights the importance of mental health services in the digital age and underscores the potential for continued expansion and innovation within the online therapy market in the coming years.

In 2020, the online therapy market in the U.S. was valued at approximately $3.07 billion.

The statistic stating that the online therapy market in the U.S. was valued at around $3.07 billion in 2020 reflects the substantial growth and importance of virtual mental health services within the healthcare industry. This figure represents the total revenue generated by online therapy providers offering a range of mental health services through digital platforms, such as counseling, therapy sessions, and mental wellness programs. The significant market value indicates a growing acceptance and utilization of online therapy solutions, especially in response to the COVID-19 pandemic and the increased need for accessible mental health support. The statistic highlights the financial impact and market potential for online therapy services in addressing mental health needs and reaching a wider population of individuals seeking mental health assistance.

The online therapy market is expected to grow by 20.91% from 2021 to 2028.

The statistic indicates that the online therapy market is projected to experience significant growth, with an expected increase of 20.91% from 2021 to 2028. This suggests a strong positive trend in the demand and utilization of online therapy services over the next several years. Factors such as the increasing acceptance and adoption of telemedicine, advancements in technology, and a growing awareness of mental health issues may contribute to this anticipated growth. As more individuals seek convenient and accessible mental health support, the online therapy market is forecasted to expand, providing opportunities for service providers to reach a broader audience and facilitate improved healthcare delivery in the mental health sector.

The North America region is expected to hold the largest online therapy market share due to increasing mental health issues.

The statistic indicates that the North America region is projected to have the highest market share in the online therapy industry. This prediction is attributed to the rising prevalence of mental health issues in the region, leading to an increased demand for mental health services. With online therapy becoming more widely accepted and easily accessible, individuals in North America are likely to seek out these services to address their mental health concerns. As a result, the online therapy market in North America is anticipated to dominate and hold the largest share compared to other regions, reflecting the growing need for convenient and effective mental health support.

The COVID-19 pandemic in 2020 boosted the growth of online therapy by 65% globally.

The statistic “The COVID-19 pandemic in 2020 boosted the growth of online therapy by 65% globally” indicates a substantial increase in the utilization of online therapy services during the pandemic. As lockdowns and social distancing measures were implemented worldwide to curb the spread of the virus, traditional in-person therapy sessions became challenging or impossible to attend. Consequently, individuals seeking mental health support turned to online therapy platforms as a convenient and accessible alternative. The 65% growth in online therapy highlights the significant shift towards telehealth services and the increasing acceptance and adoption of remote mental health care solutions. This trend not only demonstrates the resilience and adaptability of the mental health industry but also underscores the importance of digital innovation in enhancing mental health services during crises.

In 2020, the anxiety disorders segment accounted for the largest share of the online therapy market.

The statistic suggests that in 2020, the online therapy market had a significant proportion of its business dedicated to addressing anxiety disorders. This finding indicates that anxiety disorders were the most prevalent mental health issue being treated through online therapy services during that time period. The large share of the market attributed to anxiety disorders suggests a high demand for online therapy services specifically tailored to address these types of mental health conditions. This data may also reflect the increasing recognition and acceptance of online therapy as an effective and convenient option for individuals seeking assistance with managing anxiety-related concerns.

In 2018, only 7% of patients in the U.S. reported using telemedicine. That number jumped to 41.5% in 2021.

The statistic indicates a substantial increase in the use of telemedicine among patients in the U.S. over the specified time frame. In 2018, only 7% of patients reported using telemedicine, while that number surged to 41.5% in 2021, representing a significant growth rate. This could imply a growing acceptance and adoption of telemedicine services among patients, possibly driven by factors such as the COVID-19 pandemic, which led to a greater reliance on remote healthcare services. The statistics suggest a changing landscape in healthcare delivery, with telemedicine playing an increasingly important role in providing accessible and convenient healthcare services to patients across the country.

In a survey done on online therapy users, 98% of respondents said they found online therapy as effective or more effective than traditional therapy.

The statistic suggests that a significant majority of the online therapy users surveyed (98%) reported finding online therapy to be as effective or more effective than traditional therapy. This high percentage indicates a strong preference and satisfaction with online therapy among the respondents. It suggests that online therapy may be a viable and valuable option for individuals seeking mental health support and treatment, potentially offering benefits and outcomes comparable to or exceeding those of traditional in-person therapy. This statistic highlights the growing acceptance and effectiveness of online therapy as a convenient and accessible alternative to traditional therapy, which may cater to the evolving needs and preferences of individuals seeking mental health services.

Around 42% of people had never heard of online therapy before 2020.

The statistic indicating that around 42% of people had never heard of online therapy before 2020 suggests a significant lack of awareness or familiarity with this form of therapy prior to the global events of that year. This finding highlights a gap in knowledge and adoption of online therapy services among a substantial portion of the population. The data implies that there was a notable portion of individuals who may have been less likely to utilize or consider online therapy as a viable option for mental health support before its increased visibility and accessibility in 2020. This statistic underscores the importance of increasing awareness and education surrounding online therapy to make it more widely known and available to those who may benefit from its services.

The average cost for one month of online therapy ranges from $40 to $100 per week.

This statistic highlights the typical costs associated with one month of online therapy services, showing that the average expense falls within the range of $40 to $100 per week. This information suggests that individuals seeking online therapy can expect to pay between $160 and $400 per month, depending on the provider and the specific services offered. The variability in costs reflects differences in pricing structures, therapist qualifications, session durations, and additional features included in the online therapy packages. Understanding these cost parameters can help individuals budget and plan for their mental health needs, making online therapy services more accessible and transparent for potential clients.

Teens reported a 93% satisfaction rate with online mental health services.

The statistic indicates that 93% of teenagers who used online mental health services reported being satisfied with their experience. This high satisfaction rate suggests that online mental health services are effective and valuable to teenagers in addressing their mental health needs. The positive feedback from teens implies that the services provided online were likely accessible, convenient, and beneficial in providing them with the support and resources they needed for their mental well-being. This statistic highlights the potential benefits of utilizing online platforms as a means of delivering mental health services to reach and help a broader segment of the teenage population.

The CAGR for the global online therapy services market between 2020 and 2024 is projected to be nearly 21%.

The Compound Annual Growth Rate (CAGR) is a measure used to describe the annual growth rate of an investment over a specified period of time. In this case, the CAGR for the global online therapy services market between 2020 and 2024 is projected to be nearly 21%. This means that on average, the market for online therapy services is expected to grow by approximately 21% each year over the specified four-year period. This statistic indicates a strong and steady growth trend in the demand for online therapy services globally, reflecting an increasing preference for virtual mental health support and counseling services among individuals seeking convenient and accessible ways to improve their well-being.

As of June 2020, BetterHelp (a popular online therapy platform) reported a 65% increase in memberships since January.

The statistic indicates that as of June 2020, BetterHelp experienced a substantial 65% increase in memberships compared to January of the same year. This data suggests a significant surge in demand for online therapy services provided by BetterHelp, potentially associated with the COVID-19 pandemic and the resulting need for remote mental health support. The sharp increase in memberships signifies a growing interest and utilization of online therapy platforms, emphasizing the importance of accessible mental health services during challenging times. This statistic reflects a notable shift towards utilizing digital mental health resources, highlighting the evolving landscape of mental health care delivery in response to current global circumstances.

Research shows that online CBT (Cognitive Behavior Therapy) is just as effective as traditional in-person therapy.

The statistic indicates that studies have found that online cognitive behavior therapy (CBT) yields similar outcomes to traditional in-person therapy, suggesting that both modalities are equally effective in treating mental health issues. This finding implies that individuals seeking therapy can potentially benefit from the convenience and accessibility of online CBT without sacrificing the efficacy of traditional face-to-face therapy. The comparison between online and in-person therapy in terms of effectiveness could help inform individuals in choosing a therapy format that best suits their needs, preferences, and circumstances. Overall, the statistic suggests that online CBT can be a valuable and viable option for individuals seeking mental health treatment.

Online psychotherapy is proven to help decrease depression symptoms in patients by 53%.

The statistic that online psychotherapy is proven to help decrease depression symptoms in patients by 53% indicates that individuals who received online psychotherapy experienced a significant reduction in their depression symptoms. Specifically, on average, patients reported a 53% improvement in their depressive symptoms after participating in online therapy sessions. This statistic suggests that online psychotherapy can be an effective intervention for treating depression and may be a beneficial alternative to traditional in-person therapy for individuals seeking mental health support.

About 63% of BetterHelp clients had never received mental health care before using the platform.

The statistic “About 63% of BetterHelp clients had never received mental health care before using the platform” indicates that a significant portion of individuals utilizing BetterHelp, an online counseling service, had not sought mental health care through traditional means prior to using this platform. This statistic suggests that BetterHelp is reaching a population that may have faced barriers to accessing mental health services in person, such as long wait times, stigma, or geographical constraints. The high percentage of new clients seeking care through BetterHelp highlights the platform’s potential to reach individuals who might not have otherwise sought help for their mental health concerns, potentially increasing access to mental health services for a previously underserved population.

Teletherapy appointments increased by over 6000% in the U.S during the Covid-19 outbreak.

The statistic that teletherapy appointments increased by over 6000% in the U.S. during the Covid-19 outbreak indicates a tremendous surge in the use of remote mental health services due to the pandemic. This exponential increase highlights the necessity for alternative modes of therapy delivery when in-person sessions were no longer feasible or safe. The shift to teletherapy reflects the adaptability of mental health providers and the willingness of individuals to seek support through virtual platforms during times of crisis. Additionally, this statistic underscores the importance of access to mental health services and the potential long-term implications for the delivery of therapy beyond the pandemic.

References

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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