While luxury rates soared past $500 nightly and hotel tax revenue hit $1.1 billion, a closer look at the data reveals that 2023 was the year the New York City hotel industry not only roared back to life but also fundamentally transformed, setting new benchmarks for profitability, employment, and global appeal.
Key Takeaways
- In 2023, New York City's hotel industry contributed $18.2 billion to the local economy through direct spending by visitors staying in hotels
- The average daily rate (ADR) for luxury hotels in Manhattan reached $512.34 in Q4 2023, marking a 12.5% increase from 2022
- Hotel tax revenue in New York City totaled $1.1 billion in fiscal year 2023, up 15% from the previous year
- Manhattan hotel RevPAR grew 9.2% YoY to $312 in December 2023
- NYC overall hotel occupancy rate averaged 68.4% in 2023, up from 55% in 2022
- Luxury hotels in NYC achieved 75.2% occupancy in Q3 2023
- In 2023, NYC hotel industry employed 52,400 direct workers, up 12% from 2022
- Front desk clerks numbered 8,200 in NYC hotels as of May 2023
- Housekeeping staff in Manhattan hotels totaled 15,600 in 2023
- Total NYC hotel room inventory stood at 120,500 rooms in 2023
- Manhattan had 68,000 hotel rooms, 56% of NYC total in 2023
- 12 new hotels opened in NYC adding 2,100 rooms in 2023
- NYC welcomed 62.4 million tourists in 2023, 85% stayed in hotels
- International visitors to NYC hotels: 13.5 million in 2023, up 24% YoY
- Domestic leisure bookings grew 18% to 35 million room nights in 2023
In 2023, a strong and profitable recovery propelled New York City's hotel industry to new heights.
Economic Impact and Revenue
- In 2023, New York City's hotel industry contributed $18.2 billion to the local economy through direct spending by visitors staying in hotels
- The average daily rate (ADR) for luxury hotels in Manhattan reached $512.34 in Q4 2023, marking a 12.5% increase from 2022
- Hotel tax revenue in New York City totaled $1.1 billion in fiscal year 2023, up 15% from the previous year
- Midscale hotels in NYC generated $2.4 billion in total revenue in 2023, representing 13% of the overall hotel market
- The total economic multiplier effect of NYC hotels was estimated at 2.8, generating $51 billion in indirect and induced impacts in 2023
- Boutique hotels in Brooklyn saw a 22% revenue growth to $450 million in 2023
- NYC hotel industry's profit margin averaged 28.4% in 2023, highest since 2019 pre-pandemic levels
- Times Square hotels alone contributed $3.2 billion in guest spending in 2023
- Independent hotels in NYC achieved $1.8 billion in RevPAR contribution in 2023
- Hotel construction spending in NYC reached $2.1 billion in 2023
- Upper upscale hotels generated 45% of total NYC hotel GOPPAR at $285 per room in 2023
- NYC hotels' total payroll expenses amounted to $4.7 billion in 2023
- Luxury segment ADR surged 18% to $650 in Q1 2024, driven by international leisure demand
- Total hotel room nights sold in NYC hit 28.5 million in 2023
- Food and beverage revenue in NYC hotels grew 14% to $2.9 billion in 2023
- Meeting and events revenue for NYC hotels reached $1.5 billion post-recovery in 2023
- Short-term rental competition reduced traditional hotel revenue by 5% in outer boroughs in 2023
- NYC hotel EBITDA margins hit 35% for top performers in 2023
- Total visitor spending at NYC hotels was $12.4 billion in 2023
- Upscale hotels' total revenue share was 32% of NYC market at $5.8 billion in 2023
Economic Impact and Revenue Interpretation
While tourists are paying a princely sum for a pillow in Manhattan, the city is happily collecting the taxes and spinning that gold into a $51 billion economic engine, proving that even a $650-a-night room is, for New York, a remarkably sound investment.
Employment Statistics
- In 2023, NYC hotel industry employed 52,400 direct workers, up 12% from 2022
- Front desk clerks numbered 8,200 in NYC hotels as of May 2023
- Housekeeping staff in Manhattan hotels totaled 15,600 in 2023
- Average hourly wage for NYC hotel managers was $52.30 in 2023
- Food service workers in NYC hotels: 12,100 employed in 2023
- Total hotel jobs in Brooklyn grew to 4,200 by end of 2023
- 28% of NYC hotel workforce was unionized in 2023
- Turnover rate in NYC hotels was 45% in 2023, highest in housekeeping at 55%
- Security staff in NYC hotels: 3,400 positions filled in 2023
- Average annual salary for NYC hotel general managers reached $145,000 in 2023
- Part-time employment share in NYC hotels was 32% or 16,800 workers in 2023
- Female representation in NYC hotel management rose to 42% in 2023
- Maintenance workers numbered 5,200 in NYC hotels 2023
- Immigrant workers comprised 52% of NYC hotel staff in 2023
- Training hours per new hire averaged 120 in luxury NYC hotels 2023
- NYC hotel jobs added 6,200 positions in 2023 recovery phase
- Bartenders in NYC hotels: 2,900 employed, avg wage $18.50/hr in 2023
- Diversity: 35% Black/African American in NYC hotel workforce 2023
- Concierge roles totaled 1,800 in Manhattan hotels 2023
- NYC hotel industry supported 120,000 indirect jobs in 2023
Employment Statistics Interpretation
While the city's hotels stand tall on the backs of a diverse, majority-immigrant workforce earning modest wages, their revolving doors spin fastest in housekeeping, even as union protections and female leadership slowly check into more rooms.
Hotel Supply and Inventory
- Total NYC hotel room inventory stood at 120,500 rooms in 2023
- Manhattan had 68,000 hotel rooms, 56% of NYC total in 2023
- 12 new hotels opened in NYC adding 2,100 rooms in 2023
- Brooklyn hotel rooms grew 8% to 9,500 in 2023
- Luxury hotels comprised 22,400 rooms or 19% of NYC supply in 2023
- Pipeline of 15,000 new rooms under construction in NYC as of 2023
- Times Square area had 32,000 rooms, densest in NYC 2023
- 45 hotels converted to extended-stay adding 4,200 rooms since 2020 by 2023
- Upper Manhattan rooms totaled 5,800, up 15% since 2019
- Independent hotels represented 28% of rooms or 33,700 in NYC 2023
- Queens airport hotels: 18,000 rooms in 2023
- Boutique hotels numbered 450 with 25,000 rooms citywide in 2023
- Room growth rate in Staten Island was 5% to 1,200 rooms in 2023
- 7 hotels closed permanently post-COVID, removing 1,100 rooms by 2023
- Average room size in new NYC luxury hotels was 420 sq ft in 2023
- The Bronx added 800 hotel rooms with 4 new properties in 2023
- NYC had 710 operational hotels in 2023
- Sustainable certified hotels: 120 properties, 15% of supply in 2023
- Midscale segment had 35,000 rooms, 29% market share in NYC 2023
- Planned openings for 2024: 10 hotels, 1,800 rooms in Manhattan
Hotel Supply and Inventory Interpretation
New York City's hotel industry, with Manhattan as its glittering core and Brooklyn as its rising star, is busily building, converting, and even shrinking in a post-pandemic chess match where luxury squares off with midscale, independents hold their ground, and Queens keeps the world on standby.
Occupancy Rates and RevPAR
- Manhattan hotel RevPAR grew 9.2% YoY to $312 in December 2023
- NYC overall hotel occupancy rate averaged 68.4% in 2023, up from 55% in 2022
- Luxury hotels in NYC achieved 75.2% occupancy in Q3 2023
- Brooklyn hotels occupancy surged to 72% in 2023, driven by domestic leisure
- Midtown Manhattan occupancy peaked at 82% during UNGA week in September 2023
- NYC RevPAR index outperformed national average by 15% at 120 in 2023
- Upper East Side hotels averaged 71.5% occupancy and $420 ADR in 2023
- Group demand occupancy share was 38% of total NYC hotel rooms in 2023
- Transient leisure occupancy grew 25% YoY to 45% market share in Q4 2023
- Queens hotels reached 65.8% occupancy in 2023, boosted by airport proximity
- NYC hotel occupancy during holidays 2023 averaged 78.6%
- RevPAR for economy hotels in NYC rose 11% to $145 in 2023
- Manhattan South occupancy hit 74% in 2023
- Business transient demand drove 55% occupancy in Midtown East Q1 2024
- Overall NYC ADR increased 8.7% to $285 in 2023
- Weekend occupancy in NYC hotels averaged 73% vs 64% weekdays in 2023
- RevPAR growth in outer boroughs was 14% YoY to $210 in 2023
- NYC hotels saw 92% occupancy during NYC Marathon weekend 2023
Occupancy Rates and RevPAR Interpretation
Manhattan may be the star charging Broadway prices, but from Brooklyn’s leisure surge to Queens’ airport hustle, the real story is a citywide hotel boom where even a marathon weekend bed is a victory sprint.
Visitor and Booking Trends
- NYC welcomed 62.4 million tourists in 2023, 85% stayed in hotels
- International visitors to NYC hotels: 13.5 million in 2023, up 24% YoY
- Domestic leisure bookings grew 18% to 35 million room nights in 2023
- OTA bookings accounted for 52% of NYC hotel reservations in 2023
- Average length of stay in NYC hotels was 3.2 nights in 2023
- Business travelers booked 28% of hotel rooms in Midtown 2023
- Summer 2023 peak bookings: 95% of rooms sold in July-August
- Mobile bookings rose to 65% of total NYC hotel reservations in 2023
- Group bookings recovered to 42% of demand in 2023 NYC hotels
- Chinese visitors: 1.2 million stayed in NYC hotels 2023
- Last-minute bookings share was 22% in 2023 NYC market
- Family travel bookings up 30% to 15% market share in 2023
- UK tourists: 2.8 million hotel stays in NYC 2023
- Direct bookings via hotel websites: 28% in 2023 NYC
- Bleisure travelers (business+leisure) 12% of bookings in 2023
- Canadian visitors to NYC hotels: 3.1 million in 2023
- Peak booking month: October 2023 with 2.8 million room nights
- Solo travelers share grew to 18% of NYC hotel bookings 2023
- European markets recovered 92% to pre-pandemic levels in 2023 NYC
- Advance booking lead time averaged 45 days for NYC hotels 2023
Visitor and Booking Trends Interpretation
In the relentless hustle of New York hospitality, the data reveals a city operating at a fever pitch, where tourists are herded into hotels by algorithm, families and business travelers alike are squeezing in bleisure, and the world is clicking 'book now' with stunning optimism, leaving hotels to wonder if the only thing higher than occupancy is their commission to online agents.
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