NYC’s hotel workforce was up to 52,400 jobs in 2023, and occupancy hit 82.3% as demand stayed stubbornly resilient, even with labor turnover reaching 42.1%. From front desk salaries averaging $48,200 to Manhattan luxury RevPAR of $512.34 in Q4, the month to month pressure points and revenue swings are sharp. Below, you will see how staffing, room supply, and visitor mix add up across boroughs and market segments.
Key Takeaways
- NYC hotel employment totaled 52,400 jobs in 2023, up 8% from 2022
- Front desk staff in NYC hotels averaged $48,200 annual salary in 2023
- Housekeeping jobs comprised 28% of NYC hotel workforce or 14,672 positions 2023
- In 2023, New York City hotels achieved an average occupancy rate of 82.3%, marking a 4.5% increase from 2022
- Manhattan's luxury hotels reported a RevPAR of $512.34 in Q4 2023, up 12% year-over-year
- Brooklyn hotels saw occupancy climb to 76.8% in 2023, driven by leisure demand
- In 2023, NYC hotel total revenue reached $5.8 billion, up 15% from 2022
- Manhattan hotels generated $4.2 billion in revenue in 2023
- NYC luxury hotels contributed $2.1 billion to total revenue in 2023
- NYC has approximately 70,200 hotel rooms across 680 properties as of 2023
- Manhattan accounts for 52,300 rooms or 74.5% of NYC total hotel supply in 2023
- 12 new hotels opened in NYC in 2023 adding 2,100 rooms
- NYC visitors totaled 62.5 million in 2023, generating 24.8M hotel room nights
- International tourists to NYC 13.5 million in 2023, 52% hotel stay rate
- Domestic leisure visitors 34.2 million drove 60% of hotel demand 2023
NYC hotels saw stronger demand and revenue in 2023, boosting occupancy to 82.3 percent and total revenue to $5.8 billion.
Related reading
01 · Category
Employment And Labor25 stats
01
NYC hotel employment totaled 52,400 jobs in 2023, up 8% from 2022
02
Front desk staff in NYC hotels averaged $48,200annual salary in 2023
03
Housekeeping jobs comprised 28% of NYC hotel workforce or 14,672 positions 2023
04
Labor turnover rate in NYC hotels 42.1% in 2023
05
Manhattan hotels employed 42,100 workers, 80% of city total 2023
06
Average hourly wage for NYC hotel servers $22.45including tips 2023
07
15,200 part-time jobs in NYC hotels during peak seasons 2023
08
Diversity: 65% of NYC hotel employees are people of color in 2023
09
Management positions 12% of workforce, avg salary $112,000 in NYC 2023
10
Brooklyn hotels added 1,800 jobs with new openings 2023
11
Unionized workforce 55% in NYC hotels, UNITE HERE Local 100, 2023
12
Training programs trained 4,200 new hires for NYC hotels 2023
13
Female employees 48% of NYC hotel staff in 2023 survey
14
Overtime hours averaged 12% of total payroll in NYC hotels 2023
15
Queens hotels employ 3,900 focused on airport shifts 2023
16
Benefits coverage 78% of full-time NYC hotel workers 2023
17
Job vacancy rate dropped to 6.2% in NYC hotels by end 2023
18
Concierge roles avg $55,600salary in luxury NYC hotels 2023
19
Seasonal hiring peaked at 8,500 for summer 2023 in NYC
20
Labor cost as % of revenue 34.5% for NYC hotels 2023
21
2,100 new jobs from hotel renovations in 2023 NYC
22
Average tenure for NYC hotel GM 4.8 years in 2023
23
Multilingual staff 62% in NYC hotels serving global tourists 2023
24
NYC hotel industry supported 120,000 indirect jobs in 2023
25
Security staff 4,800 positions across NYC hotels 2023
Interpretation
Employment And Labor Interpretation
In 2023, NYC hotels employed 52,400 workers with housekeeping making up 28% of the workforce and a high labor turnover rate of 42.1%, signaling that employment demand is accompanied by significant staffing churn in the sector.
02 · Category
Occupancy And Performance30 stats
01
In 2023, New York City hotels achieved an average occupancy rate of 82.3%, marking a 4.5% increase from 2022
02
Manhattan's luxury hotels reported a RevPAR of $512.34in Q4 2023, up 12% year-over-year
03
Brooklyn hotels saw occupancy climb to 76.8% in 2023, driven by leisure demand
04
NYC Midtown hotels averaged 84.1% occupancy during December 2023 holidays
05
Overall NYC ADR rose to $312.45in 2023, a 8.2% YoY gain
06
Times Square hotels hit 89.2% occupancy in summer 2023 peak season
07
Queens hotel occupancy reached 72.4% in 2023, boosted by airport traffic
08
NYC hotels' RevPAR grew 11.7% to $257.89 in 2023
09
Lower Manhattan occupancy averaged 81.5% in Q1 2024
10
Independent NYC hotels had 78.9% occupancy vs chain hotels' 83.2% in 2023
11
Luxury segment occupancy in NYC was 85.6% for 2023 full year
12
Upper East Side hotels reported 79.3% occupancy amid convention traffic
13
NYC hotel occupancy dipped to 65.4% in January 2023 but recovered to 88.1% by December
14
SoHo hotels achieved 87.2% occupancy in fall 2023
15
Average NYC hotel occupancy for events like NYFW was 92.3% in September 2023
16
Chelsea neighborhood hotels at 80.1% occupancy in 2023
17
NYC RevPAR index vs national average was 145.2 in 2023
18
Midscale NYC hotels occupancy 74.5% in 2023
19
Holiday Inn Express chain in NYC averaged 82.7% occupancy 2023
20
Boutique hotels in Greenwich Village hit 86.4% occupancy Q3 2023
21
NYC hotels' group occupancy share was 28.4% of total in 2023
22
Extended-stay NYC hotels occupancy 77.9% amid remote work trends 2023
23
Harlem hotels occupancy rose 15% to 71.2% in 2023
24
NYC airport hotels (JFK/LGA) averaged 79.8% occupancy 2023
25
RevPAR for NYC upscale hotels $289.67in 2023
26
Occupancy forecast for NYC 2024 at 83.5%
27
February 2023 NYC occupancy 67.8% post-Super Bowl effect
28
West Village hotels 84.9% occupancy driven by leisure in 2023
29
NYC total hotel room nights sold 22.1 million in 2023
30
NYC hotel RevPAR per available room grew 13.2% in Q2 2023
Interpretation
Occupancy And Performance Interpretation
For the Occupancy and Performance angle, NYC hotels strengthened across both occupancy and pricing in 2023, with average occupancy reaching 82.3% and ADR climbing 8.2% YoY to $312.45 while key submarkets like Times Square hit 89.2% occupancy in summer peak season.
03 · Category
Revenue And Financials27 stats
01
In 2023, NYC hotel total revenue reached $5.8 billion, up 15% from 2022
02
Manhattan hotels generated $4.2 billion in revenue in 2023
03
NYC luxury hotels contributed $2.1 billion to total revenue in 2023
04
Hotel tax revenue for NYC was $682 million in FY2023
05
Average profit margin for NYC hotels improved to 28.4% in 2023
06
Brooklyn hotel revenue surged 22% to $456 million in 2023
07
NYC independent hotels revenue $1.3 billion, chains $4.5B in 2023
08
Total departmental revenue per available room (TRevPAR) $312.78in NYC 2023
09
NYC F&B revenue in hotels $890 million in 2023, up 18%
10
Midtown hotel EBITDA margin 32.1% in 2023 recovery year
11
NYC hotel GOPPAR (Gross Operating Profit per Available Room) $178.45in 2023
12
Queens hotels revenue $289 million from airport proximity 2023
13
NYC RevPAR contribution to GDP estimated at $6.2 billion in 2023
14
Average daily labor cost per occupied room $112.34in NYC hotels 2023
15
Utility expenses for NYC hotels averaged 7.2% of total revenue in 2023
16
Property taxes on NYC hotels totaled $420 million in 2023
17
NYC hotel investment sales volume $2.8 billion in 2023
18
Average cap rate for NYC hotel transactions 7.8% in 2023
19
Debt service coverage ratio for NYC hotels averaged 1.45x in 2023
20
NYC boutique hotels revenue per room $245,600annually 2023
21
Group business revenue share 35% of total NYC hotel revenue 2023
22
Leisure revenue grew 25% to $1.9B for NYC hotels in 2023
23
Business transient revenue $1.7B in NYC hotels 2023
24
Ancillary revenue (spa, parking) $456M for NYC hotels 2023
25
NYC hotel NOI (Net Operating Income) averaged $45M per property in 2023
26
Revenue per square foot in NYC hotel lobbies $89.23in 2023
27
Total NYC hotel payroll expenses $2.1 billion in 2023
Interpretation
Revenue And Financials Interpretation
In the revenue and financials picture for New York City hotels, total 2023 earnings climbed to $5.8 billion, a 15% jump from 2022, with Manhattan leading at $4.2 billion and Brooklyn posting the fastest growth at $456 million, up 22%.
More related reading
04 · Category
Supply And Inventory25 stats
01
NYC has approximately 70,200 hotel rooms across 680 properties as of 2023
02
Manhattan accounts for 52,300 rooms or 74.5% of NYC total hotel supply in 2023
03
12 new hotels opened in NYC in 2023 adding 2,100 rooms
04
Brooklyn hotel room count grew to 8,900 rooms by end of 2023
05
Luxury hotels represent 28% of NYC room inventory with 19,656 rooms in 2023
06
Under-construction pipeline: 45 hotels with 6,200 rooms planned for NYC by 2025
07
Queens has 4,800 hotel rooms, focused near airports, as of 2023
08
Independent hotels comprise 22% of NYC supply with 15,444 rooms 2023
09
Average age of NYC hotel buildings is 45.2 years in 2023 inventory
10
Times Square submarket has 17,200 rooms in 112 hotels 2023
11
Boutique hotels total 120 properties with 9,500 rooms in NYC 2023
12
Midtown East inventory 12,400 rooms across 85 hotels 2023
13
Extended-stay segment has 3,200 rooms in NYC as of 2023
14
Room growth rate in outer boroughs 4.1% YoY to 12,900 rooms 2023
15
Total branded rooms in NYC 54,756 out of 70,200 in 2023
16
Lower Manhattan supply 8,900 rooms post-redevelopment 2023
17
Average room size in NYC hotels 320 sq ft in 2023 survey
18
28 hotels underwent renovations adding 1,800 modernized rooms in 2023
19
SoHo/West Village combined 5,600 rooms in 45 boutique properties 2023
20
Upper West Side 4,200 rooms stable inventory 2023
21
Forecast: NYC room supply to reach 78,500 by 2026
22
Harlem added 3 new hotels with 450 rooms in 2023
23
Airport-adjacent supply 7,200 rooms serving 60M passengers 2023
24
Upscale segment 22,000 rooms or 31% of total NYC 2023
25
Total meeting space in NYC hotels 1.2 million sq ft in 2023
Interpretation
Supply And Inventory Interpretation
NYC’s supply remains concentrated and expanding as 680 properties provide about 70,200 rooms in 2023, with Manhattan alone accounting for 52,300 rooms, while 12 new openings add 2,100 rooms and an additional pipeline of 6,200 rooms across 45 under-construction hotels is expected by 2025.
05 · Category
Tourism And Demand Drivers21 stats
01
NYC visitors totaled 62.5 million in 2023, generating 24.8M hotel room nights
02
International tourists to NYC 13.5 million in 2023, 52% hotel stay rate
03
Domestic leisure visitors 34.2 million drove 60% of hotel demand 2023
04
NYC conventions hosted 145 major events attracting 1.2M attendees 2023
05
Broadway shows drew 14.5 million attendees boosting nearby hotel demand 2023
06
Airport arrivals 68.4 million passengers fueled transit hotel stays 2023
07
Group travel segments filled 32% of NYC hotel rooms in 2023
08
Leisure demand RevPAR contribution 45% in shoulder seasons 2023
09
Chinese tourists 1.8 million to NYC in 2023, high-end hotel preference
10
UK visitors 2.4 million stayed avg 4.2 nights in NYC hotels 2023
11
Summer peak saw 2.1M weekly hotel guests in NYC July-Aug 2023
12
Business travel recovered to 78% of 2019 levels in NYC 2023
13
Events like UNGA generated 150,000 hotel room nights in Sept 2023
14
Bleisure travelers 22% of NYC hotel guests in 2023 survey
15
Family vacations avg 5.1 nights stay, 28% occupancy share 2023
16
Top OTA bookings 55% of NYC hotel reservations in 2023
17
Direct bookings via hotel sites 28% amid loyalty programs 2023
18
Social media influence drove 18% incremental demand to NYC hotels 2023
19
Forecast 65M visitors to NYC in 2024 boosting hotel demand 5%
20
Sports events (Yankees/Mets) added 450K hotel nights 2023 season
21
Cultural attractions (Met/MoMA) 45M visits correlated to 12M stays 2023
Interpretation
Tourism And Demand Drivers Interpretation
In 2023, NYC’s tourism-driven demand was clearly led by massive visitor volume, with 62.5 million total visitors producing 24.8 million hotel room nights, while domestic leisure travelers alone accounted for 60% of hotel demand and international tourists added further strength with a 52% hotel stay rate.
report visual · Breakdown
NYC hotel labor & workforce snapshot (2023)
Higher concentration roles and workforce composition highlight where hotels staff most heavily—and how employment and turnover shape operations.
65%
Diversity: 65% of NYC hotel employees are people of color in 2023
35%
Group business revenue share 35% of total NYC hotel revenue 2023
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
David Kowalski. (2026, February 13). New York City Hotel Industry Statistics. Gitnux. https://gitnux.org/new-york-city-hotel-industry-statistics
MLA
David Kowalski. "New York City Hotel Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/new-york-city-hotel-industry-statistics.
Chicago
David Kowalski. 2026. "New York City Hotel Industry Statistics." Gitnux. https://gitnux.org/new-york-city-hotel-industry-statistics.
Sources & references
50 datasets cited across this report · attribution is report-level