Hotel and restaurant payrolls in New York City were tied to 450,000 hospitality jobs in 2023, yet pay and turnover are anything but steady, with hotel front desk turnover reaching 42 percent and hotel workers earning an average $24.67 an hour. Behind those labor realities, NYC’s hospitality machine still posted $45.2 billion in revenue and drew 62.5 million tourists, but immigrants made up 28 percent of the workforce while being clustered heavily in kitchen roles.
Key Takeaways
- Hospitality employment in NYC totaled 450,000 jobs in 2023, 12% of total workforce
- Average hourly wage for NYC hotel workers was $24.67 in 2023, up 6.2% YoY
- Restaurants employed 320,000 in NYC 2023, with 45% part-time roles
- In 2023, New York City had 706 hotels with a total of 118,000 rooms, representing a 2.3% increase from 2022
- The average occupancy rate for NYC hotels in Q4 2023 was 82.4%, up 4.1% year-over-year
- Manhattan's luxury hotels achieved a RevPAR of $512.67 in 2023, a record high with 15.2% growth
- In 2023, fine-dining restaurants in NYC numbered 1,250 with average check $150 per person
- NYC had 26,000 restaurants in 2023, generating $25.6 billion in sales, up 11% YoY
- Casual dining outlets in Manhattan totaled 4,200 in 2023, with 72% survival rate post-COVID
- NYC hospitality industry generated $45.2 billion in total revenue in 2023
- Hotel taxes contributed $1.8 billion to NYC coffers in 2023, up 14%
- Restaurant sales tax revenue: $3.4 billion in NYC 2023
- In 2023, NYC welcomed 62.5 million tourists, 95% domestic
- International visitors to NYC: 13.5 million in 2023, up 78% from 2022
- Average length of stay for tourists in NYC: 4.2 nights in 2023
NYC hospitality rebounded in 2023 with 450,000 jobs, rising wages, and record hotel performance.
Related reading
01 · Category
Employment and Labor30 stats
01
Hospitality employment in NYC totaled 450,000 jobs in 2023, 12% of total workforce
02
Average hourly wage for NYC hotel workers was $24.67in 2023, up 6.2% YoY
03
Restaurants employed 320,000 in NYC 2023, with 45% part-time roles
04
Female workers comprised 52% of NYC hospitality workforce in 2023, earning 88% of male wages
05
NYC hospitality added 25,000 net new jobs in 2023 post-recovery
06
Bartenders in NYC averaged $18.50/hour plus tips totaling $45K annual in 2023
07
28% of hospitality workers in NYC were immigrants in 2023, concentrated in kitchens
08
Hotel front desk staff turnover rate was 42% in NYC 2023, highest in luxury segment
09
Chefs and head cooks earned median $58,200annually in NYC hospitality 2023
10
NYC hospitality training programs graduated 12,000 workers in 2023 via CUNY/Hospitality Alliance
11
Unionized hospitality jobs: 120,000 in NYC 2023, covering 32% of workforce
12
Servers tipped average $25/hour effective in Manhattan restaurants 2023
13
Disability employment in NYC hospitality: 4.2% participation rate in 2023
14
Youth under 25: 18% of hospitality jobs, 65,000 positions in NYC 2023
15
Housekeeping staff wages averaged $20.15/hour in NYC hotels 2023
16
Remote/hybrid roles in hospitality admin grew to 8,500 in NYC 2023
17
Hospitality unemployment rate in NYC dropped to 5.1% in Dec 2023
18
Sommelier positions in NYC restaurants: 650 certified in 2023
19
NYC hospitality workforce diversity: 45% minority-owned businesses employing locals 2023
20
Managers in hospitality earned $72,400median in NYC 2023
21
Janitorial staff: 18,000 jobs in NYC hospitality, $19.80/hour avg 2023
22
Event planners: 9,200 employed, $65K avg salary in NYC hospitality 2023
23
Kitchen support roles turnover: 55% in NYC restaurants 2023
24
Veteran employment programs placed 2,500 in hospitality jobs NYC 2023
25
Concierge staff: 4,100 in luxury hotels, $28/hour plus bonuses 2023
26
NYC hospitality apprenticeships: 3,200 enrolled, 85% retention rate 2023
27
Gig workers (delivery): 45,000 in food service, $22/hour effective 2023
28
Executive chefs: 2,800 positions, $95,000avg salary NYC 2023
29
Benefits coverage: 62% of full-time hospitality workers insured in NYC 2023
30
Overtime hours in peak season: avg 12/week for 35% of staff NYC 2023
Interpretation
Employment and Labor Interpretation
While the city’s hospitality industry proudly boasts adding 25,000 new jobs last year and a workforce that’s majority female, it still operates on a foundation of part-time roles, stark wage gaps, and punishing turnover rates that reveal an economy running on passion, sweat, and tips rather than sustainable stability.
02 · Category
Hotels and Accommodation25 stats
01
In 2023, New York City had 706 hotels with a total of 118,000 rooms, representing a 2.3% increase from 2022
02
The average occupancy rate for NYC hotels in Q4 2023 was 82.4%, up 4.1% year-over-year
03
Manhattan's luxury hotels achieved a RevPAR of $512.67in 2023, a record high with 15.2% growth
04
Brooklyn added 1,200 new hotel rooms in 2023, boosting borough occupancy to 78.9%
05
NYC hotel ADR averaged $312.45across all properties in 2023, with a 10.8% YoY rise
06
In 2022, 65% of NYC hotels were independently owned, contributing 45,000 rooms
07
Times Square hotels saw 91.2% occupancy in peak summer 2023, highest in five years
08
Budget hotels in Queens reported 76.5% occupancy and $189 ADR in 2023
09
NYC boutique hotels (under 100 rooms) numbered 210 in 2023, with 85.3% occupancy
10
Extended-stay hotels in NYC grew by 18% in room count to 8,500 in 2023
11
Upper East Side hotels had $425average ADR in 2023, driven by 88% occupancy
12
NYC hotels employed 52,000 workers in 2023, with room revenue at $4.2 billion
13
Eco-certified hotels in NYC reached 45 properties with 12,000 rooms by 2023
14
Airport hotels near JFK saw 84.7% occupancy in 2023 due to travel rebound
15
NYC hotel supply grew 1.8% to 120,500 rooms projected for 2024
16
In 2023, Midtown Manhattan hotels hosted 55% of all NYC tourists
17
Short-term rentals (Airbnb) in NYC: 22,000 listings active in 2023, 75% occupancy
18
Four-star hotels in NYC: 185 properties with 35,000 rooms in 2023
19
Hudson Yards hotels saw 89.4% occupancy due to new developments 2023
20
NYC hostels: 45 facilities with 8,200 beds, 92% occupancy in summer 2023
21
Resort-style hotels in outer boroughs: 12 properties, $245ADR average 2023
22
Conference hotels in NYC: 95 venues with 50,000 rooms, booked 82% in 2023
23
Historic hotels (landmarked): 28 in NYC, attracting 2.5M guests in 2023
24
Pet-friendly hotels: 320 in NYC 2023, 15% premium on rates
25
NYC hotel construction pipeline: 7,200 rooms under development for 2024
Interpretation
Hotels and Accommodation Interpretation
While the dream of an affordable New York City hotel room remains as elusive as a quiet subway car, the city's hospitality industry is booming with record revenues, packed luxury towers in Manhattan, and a hip, expanding frontier in Brooklyn, proving that even at over $300 a night on average, travelers will gladly pay a premium to be packed into a city that refuses to sleep.
03 · Category
Restaurants and Food Service26 stats
01
In 2023, fine-dining restaurants in NYC numbered 1,250 with average check $150per person
02
NYC had 26,000 restaurants in 2023, generating $25.6 billion in sales, up 11% YoY
03
Casual dining outlets in Manhattan totaled 4,200 in 2023, with 72% survival rate post-COVID
04
Brooklyn's food trucks and carts reached 5,800 units, sales $450 million in 2023
05
Michelin-starred restaurants in NYC: 72 in 2023, with 28 two-star and 4 three-star
06
Fast-casual chains expanded to 1,100 locations citywide in 2023, avg sales $2.1M/unit
07
NYC rooftop bars numbered 150 in 2023, contributing $300M in beverage revenue
08
Ethnic restaurants comprised 68% of NYC total, with Asian cuisine at 22,000 outlets in 2023
09
Delivery-only ghost kitchens in NYC hit 450 in 2023, processing 2.5M orders/month
10
Fine casual restaurants grew 15% to 950 venues, avg revenue $4.8M in 2023
11
NYC bars and taverns: 3,200 licensed, $5.2B sales in 2023
12
Vegan/plant-based restaurants reached 650 in 2023, up 28% YoY
13
Bronx eateries totaled 2,100, with Latin American cuisine at 65% market share in 2023
14
NYC coffee shops: 4,500 locations, $1.8B revenue, average 1,200 customers/day per shop in 2023
15
Staten Island restaurants grew 8% to 1,200 outlets in 2023, Italian dominant
16
NYC pizzerias: 1,800 locations, $1.2B sales, average 500 pies/day per shop 2023
17
Seafood restaurants: 450 in NYC 2023, peak sales $850M from coastal tourism
18
Pop-up dining events: 1,200 held in NYC 2023, generating $45M revenue
19
Farm-to-table restaurants: 380 certified in NYC 2023, 25% growth
20
NYC steakhouses: 120 premium venues, average check $120/person in 2023
21
Brewery taprooms: 85 in NYC 2023, $250M beer sales
22
Outdoor dining plazas: 150 permanent setups post-2023, boosting sales 30%
23
Halal restaurants: 2,200 in NYC 2023, serving 15% of food sales
24
Wine bars: 220 in Manhattan 2023, $180M revenue from tastings
25
Food halls in NYC: 25 venues with 450 vendors, 12M visitors in 2023
26
Upscale cocktail lounges: 95 in NYC 2023, avg $22/drink
Interpretation
Restaurants and Food Service Interpretation
New York's restaurant scene is a spectacularly diverse, multi-billion dollar beast where your quest for a $150 tasting menu is powered by the same city that eats half a million pizza slices an hour and runs on coffee served at a pace that would give a barista a nervous breakdown.
More related reading
04 · Category
Revenue and Economic Impact25 stats
01
NYC hospitality industry generated $45.2 billion in total revenue in 2023
02
Hotel taxes contributed $1.8 billion to NYC coffers in 2023, up 14%
03
Restaurant sales tax revenue: $3.4 billion in NYC 2023
04
Total visitor spending on food/bev in NYC: $12.6 billion in 2023
05
NYC hospitality GDP contribution: $28.7 billion or 8.2% of city total in 2023
06
Average hotel room revenue per available room (RevPAR) citywide: $256in 2023
07
Catering and events revenue in NYC hospitality: $2.9 billion in 2023
08
Beverage alcohol sales in NYC bars/restaurants: $6.8 billion in 2023
09
NYC small hospitality businesses (under 50 employees) generated $15.4B revenue 2023
10
Luxury segment revenue: $8.2 billion from 120 high-end hotels in 2023
11
Multiplier effect: each $1hospitality spend generates $2.45 economic output in NYC 2023
12
Property taxes from hospitality venues: $1.2 billion in NYC 2023
13
Online booking platforms captured 42% of NYC hotel revenue, $3.1B in 2023
14
NYC nightlife venues (clubs/bars) revenue: $4.1 billion in 2023
15
NYC hospitality payroll taxes contributed $2.1 billion in 2023
16
Direct jobs supported by tourism revenue: 380,000 in hospitality NYC 2023
17
Food and beverage segment revenue: $28 billion total in NYC 2023
18
Induced economic impact from hospitality wages: $12.4 billion in NYC 2023
19
Corporate hospitality spend: $3.7 billion on events/meetings NYC 2023
20
Tax incentives for hospitality recovery: $450M claimed in NYC 2023
21
Average restaurant revenue per seat: $1,250annually in Manhattan 2023
22
NYC hospitality exports (international catering): $180M in 2023
23
Sustainability investments in hospitality: $1.2B spent NYC 2023
24
E-commerce share of restaurant sales: 22% or $5.6B in NYC 2023
25
Loyalty program revenue lift: 18% higher sales in participating venues NYC 2023
Interpretation
Revenue and Economic Impact Interpretation
While New York City might run on coffee and ambition, it’s clearly fueled by a $45.2 billion hospitality engine where every cocktail shaken, every hotel pillow fluffed, and every late-night slice sold multiplies into the taxes, jobs, and economic vibrancy that keep the city’s heart beating.
05 · Category
Tourism and Visitors24 stats
01
In 2023, NYC welcomed 62.5 million tourists, 95% domestic
02
International visitors to NYC: 13.5 million in 2023, up 78% from 2022
03
Average length of stay for tourists in NYC: 4.2 nights in 2023
04
Hotel nights sold in NYC: 28.4 million in 2023, record post-pandemic
05
Top origin for international tourists: UK with 2.1 million visitors to NYC 2023
06
Leisure travelers spent $32 billion in NYC in 2023, 68% of total tourism spend
07
Business travelers to NYC: 15.2 million trips in 2023, generating $9.8B spend
08
Chinese tourists: 1.8 million visits to NYC in 2023, avg spend $1,800/trip
09
Summer 2023 peak: 1.2 million monthly tourists staying in NYC hotels
10
Family travelers: 42% of NYC visitors in 2023, favoring Brooklyn/Queens stays
11
Event-driven tourists (conferences): 8.5 million attendees in NYC 2023
12
Millennial visitors (25-40): 28 million to NYC in 2023, 45% of total
13
Eco-tourists to NYC: 4.2 million in 2023, up 22%, seeking green hotels
14
Repeat visitors: 71% of 2023 NYC tourists had prior visits
15
Airport arrivals for tourism: 45 million passengers through NYC airports 2023
16
French tourists: 1.4 million visits to NYC 2023, $1,650 avg spend
17
Cruise passengers: 1.1 million docked in NYC ports 2023, $450M spend
18
Solo travelers: 22% of NYC visitors in 2023, preferring boutique stays
19
Gen Z tourists: 9.5 million to NYC 2023, focused on food experiences
20
Canadian visitors: 3.2 million in 2023, top domestic market after NY state
21
Cultural tourists (museums/theater): 41 million attractions visits tied to stays 2023
22
Luxury travelers: 4.8 million, avg spend $3,200/trip in NYC 2023
23
Adventure tourists (rooftop/walks): 2.9 million experiences booked 2023
24
Off-peak winter visitors: 4.1 million in Q1 2023, up 15%
Interpretation
Tourism and Visitors Interpretation
New York City’s hospitality industry is being carried on the shoulders of a massive, diverse army of tourists, from loyal repeat visitors and free-spending millennials to a growing wave of eco-conscious adventurers, all of whom seem determined to prove that even a record-breaking $32 billion in leisure spending can't buy a hotel room longer than 4.2 nights.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Felix Zimmermann. (2026, February 13). New York City Hospitality Industry Statistics. Gitnux. https://gitnux.org/new-york-city-hospitality-industry-statistics
MLA
Felix Zimmermann. "New York City Hospitality Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/new-york-city-hospitality-industry-statistics.
Chicago
Felix Zimmermann. 2026. "New York City Hospitality Industry Statistics." Gitnux. https://gitnux.org/new-york-city-hospitality-industry-statistics.
Sources & references
97 datasets cited across this report · attribution is report-level