As the managed services market rockets toward a staggering half-trillion-dollar valuation, its explosive growth is being fueled by undeniable trends: a relentless cloud migration, skyrocketing security demands, and the strategic pivot of SMBs and enterprises alike who are outsourcing to thrive.
Key Takeaways
- The global managed services market was valued at USD 271.12 billion in 2022
- In 2023, the managed services market in North America accounted for over 38% of the global share, valued at approximately USD 110 billion
- The IT managed services segment dominated the market with a 45.2% revenue share in 2022
- The global managed services market is projected to reach USD 457.19 billion by 2030, growing at a CAGR of 7.9% from 2023
- Managed services market expected to grow from USD 303.43 billion in 2024 to USD 511.03 billion by 2032 at CAGR 6.8%
- North American managed services to grow at 8.2% CAGR through 2030, reaching USD 200 billion
- North America holds 38% of global managed services market share in 2023
- Asia-Pacific region accounted for 25% of managed services revenue in 2023, totaling USD 75 billion
- Europe represents 28% market share in managed services with strong cloud focus
- Cisco holds 14.2% market share in managed services providers globally in 2023
- IBM commands 12.5% share in IT managed services segment 2023
- Accenture leads with 11.8% global managed services revenue share 2023
- Number of enterprises adopting managed services increased by 22% YoY in 2023
- 68% of SMBs used managed IT services in 2023 up from 55% in 2022
- Cloud-based managed services adoption rate reached 75% among enterprises in 2023
The global managed services market is large and growing rapidly across all regions and sectors.
Adoption and Usage
1Number of enterprises adopting managed services increased by 22% YoY in 2023
Verified268% of SMBs used managed IT services in 2023 up from 55% in 2022
Verified3Cloud-based managed services adoption rate reached 75% among enterprises in 2023
Verified442% of organizations outsourced security via managed services in 2023
Directional5Managed services penetration in healthcare sector at 58% globally 2023
Single source671% of BFSI firms adopted managed services for compliance in 2023
Verified7SMB cloud managed services usage grew 30% YoY to 62% adoption 2023
Verified855% of European enterprises use managed network services in 2023
Verified9Global managed mobility adoption hit 48% among enterprises 2023
Directional1065% of North American firms report using managed security services 2023
Single source11Adoption of managed print services in offices reached 52% in 2023
Verified1249% of APAC SMBs adopted managed IT in 2023, up 18% YoY
Verified13Enterprise managed services usage at 82% for data centers in 2023
Verified1437% growth in managed communications adoption post-pandemic 2023
Directional1561% of U.S. enterprises use hybrid managed services models 2023
Single source16Managed services for AI/ML adopted by 29% of tech firms 2023
Verified1754% of retail sector uses managed services for e-commerce 2023
Verified18LATAM managed services adoption rose to 45% in enterprises 2023
Verified1973% of large enterprises prioritize managed cybersecurity 2023 survey
Directional20MEA adoption of managed cloud services at 51% in 2023
Single source2167% of manufacturing firms use managed IoT services 2023
Verified22UK public sector managed services adoption 69% in 2023
Verified2344% of startups adopted managed DevOps services 2023
Verified24Global average managed services spend per enterprise USD 2.5M in 2023
Directional2559% adoption rate for managed backup and recovery services 2023
Single sourceAdoption and Usage Interpretation
In 2023, the managed service provider became the business world's indispensable Swiss Army knife, with everyone from the corner shop to the global enterprise frantically adopting these tools not just to keep up, but to ensure their tech doesn't set the whole operation on fire.
Growth Projections
1The global managed services market is projected to reach USD 457.19 billion by 2030, growing at a CAGR of 7.9% from 2023
Verified2Managed services market expected to grow from USD 303.43 billion in 2024 to USD 511.03 billion by 2032 at CAGR 6.8%
Verified3North American managed services to grow at 8.2% CAGR through 2030, reaching USD 200 billion
Verified4Asia-Pacific managed services projected CAGR of 9.5% from 2023-2030
Directional5Global managed security services market to grow at 12.3% CAGR to USD 81.4 billion by 2028
Single source6Cloud managed services expected CAGR 11.1% from 2023-2030 to USD 250 billion
Verified7Europe's managed services market forecast CAGR 7.2% to EUR 150 billion by 2030
Verified8SMB managed services segment projected to grow at 8.5% CAGR globally
Verified9Managed network services to expand at 6.9% CAGR to USD 140 billion by 2030
Directional10Latin America managed services CAGR 10.2% projected through 2028
Single source11IT managed services global CAGR 8.0% to USD 220 billion by 2030
Verified12Managed data center services forecast 7.5% CAGR to USD 85 billion by 2030
Verified13MEA managed services market CAGR 9.8% to USD 35 billion by 2030
Verified14Managed mobility services projected CAGR 13.4% to USD 55 billion by 2030
Directional15U.S. managed services growth at 7.6% CAGR to USD 160 billion by 2030
Single source16Managed application services CAGR 8.3% globally to USD 75 billion by 2030
Verified17India managed services market CAGR 12.1% to USD 25 billion by 2030
Verified18Managed print services forecast CAGR 7.0% to USD 70 billion by 2030
Verified19Healthcare managed services CAGR 9.2% to USD 55 billion by 2030
Directional20BFSI managed services projected CAGR 8.7% to USD 60 billion by 2030
Single source21Managed communications services CAGR 6.5% to USD 45 billion by 2030
Verified22China managed services CAGR 10.5% to CNY 500 billion by 2030
Verified23Managed infrastructure services forecast 7.8% CAGR to USD 140 billion
Verified24Australia managed services CAGR 8.4% to AUD 28 billion by 2030
Directional25Managed services in Germany projected CAGR 7.3% to EUR 40 billion
Single source26Japan managed services CAGR 9.0% to USD 35 billion by 2030
Verified27Brazil managed services growth at 11.2% CAGR to USD 22 billion by 2030
Verified28Canada managed services CAGR 7.9% to CAD 27 billion by 2030
Verified29UK managed services market forecast CAGR 6.7% to GBP 45 billion by 2030
DirectionalGrowth Projections Interpretation
It appears the entire corporate world has collectively shrugged and decided, "You know what, just manage it for us," as evidenced by the relentless, multi-trillion-dollar march of managed services where even the modest print server is getting a glamorous, double-digit growth glow-up.
Market Size and Value
1The global managed services market was valued at USD 271.12 billion in 2022
Verified2In 2023, the managed services market in North America accounted for over 38% of the global share, valued at approximately USD 110 billion
Verified3The IT managed services segment dominated the market with a 45.2% revenue share in 2022
Verified4Europe's managed services market reached EUR 95 billion in 2023, driven by cloud adoption
Directional5SMBs contributed 52% to the global managed services revenue in 2023, totaling USD 152 billion
Single source6The managed security services sub-market was worth USD 35.6 billion in 2022 globally
Verified7Asia-Pacific managed services market size stood at USD 45.2 billion in 2023
Verified8Cloud managed services generated USD 120 billion in revenue worldwide in 2023
Verified9The U.S. managed services market was valued at USD 92.5 billion in 2022
Directional10Managed network services segment held 28% market share, equating to USD 82 billion globally in 2023
Single source11Latin America's managed services market reached USD 12.4 billion in 2023
Verified12Enterprise segment in managed services was USD 165 billion in 2022
Verified13Managed data center services valued at USD 48 billion globally in 2023
Verified14Middle East and Africa managed services market hit USD 18.7 billion in 2023
Directional15BPO managed services sub-segment worth USD 55 billion in 2022
Single source16Managed services market in India valued at USD 8.2 billion in 2023
Verified17Global managed mobility services market size was USD 22.5 billion in 2022
Verified18UK managed services market reached GBP 25 billion in 2023
Verified19Managed application services generated USD 40 billion revenue in 2023 worldwide
Directional20Australia's managed services sector valued at AUD 15.4 billion in 2023
Single source21Managed services market for healthcare was USD 28 billion globally in 2022
Verified22China's managed services market size hit CNY 250 billion in 2023
Verified23Managed infrastructure services worth USD 75 billion in 2023
Verified24Germany managed services market at EUR 22 billion in 2023
Directional25Managed services in BFSI sector valued USD 32 billion globally 2022
Single source26Japan managed services market size USD 18.9 billion in 2023
Verified27Managed communications services USD 26 billion in 2023 worldwide
Verified28Canada managed services market valued CAD 14.7 billion 2023
Verified29Global managed print services market USD 42 billion in 2022
Directional30Managed services market in Brazil USD 9.8 billion 2023
Single sourceMarket Size and Value Interpretation
North America’s hefty $110 billion slice of the global managed services pie proves that when it comes to outsourcing IT, the world firmly believes in putting its tech troubles—and trust—in someone else's hands, especially SMBs who, bless them, are driving over half of this colossal $271 billion industry because apparently even the little guys know when to call for backup.
Regional Statistics
1North America holds 38% of global managed services market share in 2023
Verified2Asia-Pacific region accounted for 25% of managed services revenue in 2023, totaling USD 75 billion
Verified3Europe represents 28% market share in managed services with strong cloud focus
Verified4U.S. dominates North America with 85% regional managed services market share
Directional5China contributes 40% to Asia-Pacific managed services market in 2023
Single source6Germany holds 22% of European managed services market share in 2023
Verified7India managed services market share in APAC is 18% as of 2023
Verified8Latin America accounts for 5% global managed services share, led by Brazil
Verified9UK represents 15% of Europe’s managed services market in 2023
Directional10Middle East holds 3.5% global share in managed services, UAE leading
Single source11Australia contributes 12% to APAC managed services region in 2023
Verified12Canada has 10% share in North American managed services market
Verified13Japan accounts for 20% of APAC managed services market share 2023
Verified14Brazil leads Latin America with 45% regional managed services share
Directional15France holds 12% of European managed services market in 2023
Single source16Africa sub-region 2% global managed services share growing rapidly
Verified17Mexico managed services share in LATAM 25% in 2023
Verified18Netherlands 8% Europe managed services market share 2023
Verified19Singapore 15% APAC managed services hub share in 2023
Directional20South Africa leads Africa with 35% sub-regional share 2023
Single source21Spain 7% European managed services market portion in 2023
Verified22South Korea 10% APAC managed services share 2023
Verified23Argentina 15% LATAM managed services market share 2023
Verified24Italy 9% Europe managed services share in 2023
Directional25Saudi Arabia 40% MEA managed services share 2023
Single source26North America expected to maintain 37% global share through 2030
Verified27APAC projected to grow to 30% global share by 2030
VerifiedRegional Statistics Interpretation
While North America still wears the managed services crown, the Asia-Pacific region is sharpening its sword for a serious challenge, hinting at a future where the global tech support throne might have a new occupant.
Vendor and Provider Stats
1Cisco holds 14.2% market share in managed services providers globally in 2023
Verified2IBM commands 12.5% share in IT managed services segment 2023
Verified3Accenture leads with 11.8% global managed services revenue share 2023
Verified4Dell Technologies has 9.7% market share in managed infrastructure 2023
Directional5AT&T occupies 8.4% share in managed network services worldwide
Single source6HCL Technologies 7.9% share in managed security services 2023
Verified7Verizon holds 6.8% global managed communications share 2023
Verified8Cognizant 6.2% market share in application managed services
Verified9Fujitsu 5.5% share in managed data center services 2023
Directional10Tata Consultancy Services (TCS) 10.1% share in SMB managed services
Single source11NTT Data 4.9% global managed services provider share 2023
Verified12Capgemini holds 5.2% in cloud managed services market
Verified13DXC Technology 4.3% share in enterprise managed services 2023
Verified14Wipro 7.1% market share in healthcare managed services
Directional15Infosys 6.4% share in BFSI managed services segment 2023
Single source16BT Group 5.7% in managed network services Europe 2023
Verified17Oracle 4.6% share in managed database services globally
Verified18Microsoft Azure managed services provider share 9.2% 2023
Verified19AWS holds 13.5% in cloud managed services market 2023
Directional20HP Enterprise 4.1% share in managed print services worldwide
Single source21Ericsson 3.8% in managed mobility services 2023
Verified22Tech Mahindra 5.0% share in APAC managed services 2023
Verified23Concentrix 3.5% in BPO managed services globally 2023
Verified24Lumen Technologies 4.2% share in U.S. managed networks 2023
DirectionalVendor and Provider Stats Interpretation
This is the digital world's version of a royal rumble, where Cisco wears a slim networking crown but must constantly glance over its shoulder at IBM's consulting throne, Accenture's revenue scepter, and the cloud-laden scepters of AWS and Microsoft, proving that in managed services, no single empire reigns supreme across all domains.
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