Summary
- • 88% of business leaders believe automation will accelerate human achievement
- • By 2025, 85 million jobs may be displaced by automation
- • Automation could create 97 million new jobs by 2025
- • 45% of work activities could be automated using already demonstrated technologies
- • 31% of businesses have fully automated at least one function
- • 60% of all occupations have at least 30% of activities that are technically automatable
- • RPA market size is expected to reach $13.74 billion by 2028
- • The global business process automation market is projected to reach $19.4 billion by 2026
- • 53% of employees believe automation will significantly change or make their job obsolete within the next ten years
- • Automation can reduce costs for large enterprises by 15-90% on average
- • 72% of IT leaders say automation is making their employees more productive
- • Automation can improve productivity by 20-60%
- • 41% of companies are making significant investments in RPA
- • 78% of IT leaders plan to increase automation to cope with future crises
- • By 2022, 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging
Move over, humans – automation is here to shake things up! With a whopping 88% of business leaders convinced that automation will turbocharge our achievements by 2025, its no wonder that were facing a workplace revolution. From the mind-boggling potential of displacing 85 million jobs to the promise of creating a whopping 97 million new ones, the statistics speak for themselves. Brace yourself for a future where 45% of work activities could be handled by robots, 31% of businesses have already taken the automation plunge, and RPA is set to become a $13.74 billion industry by 2028. Are you ready to watch the rise of the machines or will you be left in the dust of technological progress?
Adoption Rates
- 31% of businesses have fully automated at least one function
- 41% of companies are making significant investments in RPA
- 78% of IT leaders plan to increase automation to cope with future crises
- 40% of enterprises will have automation centers and frameworks in place by 2024
- By 2022, 85% of large and very large organizations will have deployed some form of RPA
- By 2025, more than 50% of enterprises will have a platform and team for automating RPA processes
- 63% of business leaders believe the pace of technological change will significantly impact their industry in the next five years
- By 2023, 40% of enterprise workloads will be deployed in cloud infrastructure and platform services
- 84% of executives report that AI will enable them to obtain or sustain a competitive advantage
- By 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI
- By 2024, 75% of enterprises will shift from piloting to operationalizing AI
- By 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI
- 85% of executives believe AI will significantly change the way they do business in the next five years
- 73% of executives are investigating or planning to deploy intelligent automation technologies
- By 2024, 75% of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives
Interpretation
In a world where numbers speak louder than words, these statistics paint a clear picture of the rapid evolution towards business automation. From the rise of Robotic Process Automation (RPA) to the widespread adoption of artificial intelligence (AI), it's evident that organizations are speeding towards a future where efficiency and innovation are king. With IT leaders preparing to harness the power of automation to navigate future crises and enterprises racing to deploy AI orchestration platforms, it's crunch time for businesses to embrace the technological wave or risk being left in the digital dust. As the old adage goes, adapt or be automated.
Cost Savings
- Automation can reduce costs for large enterprises by 15-90% on average
- RPA can provide a 25-50% cost savings
- By 2024, organizations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes
- Automation can reduce the cost of IT support by 30%
- Automation can reduce the cost of quality control processes by 30-50%
- Automation can reduce the cost of supply chain management by 20-50%
- Automation can reduce the cost of customer onboarding processes by 40-60%
- Automation can reduce the cost of HR processes by 20-30%
Interpretation
In a world where every penny truly counts, business automation emerges as the unsung hero in the quest for cost savings. From slashing IT support expenses by 30% to streamlining customer onboarding processes by a whopping 40-60%, automation is the ultimate budget-friendly sidekick for enterprises. By 2024, organizations are set to redefine operational cost efficiency by a staggering 30% through a harmonious blend of hyperautomation technologies and revamped processes. So, while robots might not be taking over the world just yet, they are certainly shaking up the cost savings game in ways that even the most frugal CFO would approve.
Customer Service Automation
- By 2022, 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging
- Chatbots can reduce customer service costs by up to 30%
- 80% of businesses plan to deploy chatbots by 2020
- 82% of business leaders plan to implement AI-powered chatbots by 2022
- Automation can reduce customer wait times by up to 80%
- By 2022, 85% of customer interactions will be managed without a human
Interpretation
As businesses continue to embrace the rise of emerging technologies, it seems evident that the era of human-centric customer service is rapidly evolving into a digitally driven landscape. With chatbots poised to be the superheroes of customer service, slashing costs and wait times with AI-powered precision, it appears that the future of customer interactions lies in the hands of machines. As we hurtle towards a realm where human touch takes a back seat to algorithms, one can't help but wonder if our automated allies will pave the way for unparalleled efficiency or simply leave us longing for a personal touch in a sea of artificial intelligence.
Error Reduction
- Automation can reduce errors in manual data entry by up to 41%
Interpretation
In a world where human error seems as inevitable as Monday morning traffic, the promise of automation shines like a beacon of hope. By harnessing the power of technology, businesses can wave goodbye to the days of fat-fingered typos and misplaced decimals, embracing a future where data entry mistakes are as rare as a unicorn sighting in Central Park. With the potential to slash errors by up to 41%, automation isn't just a productivity booster; it's a knight in shining armor for accuracy, riding in to save the day for beleaguered data entry clerks everywhere.
Market Growth
- RPA market size is expected to reach $13.74 billion by 2028
- The global business process automation market is projected to reach $19.4 billion by 2026
- Intelligent automation will generate an economic impact of $6.7 trillion by 2025
- 71% of executives believe that AI and automation will increase consumer demand for their products and services
Interpretation
As the world hurtles towards a future where robots might just be running the show, it seems the only thing multiplying faster than automation statistics is the potential for economic impact. With RPA taking the lead in the billion-dollar race, intelligent automation is poised to revolutionize the way business is done. As executives place their bets on AI and automation to fuel consumer demand, it appears that human ingenuity will need to keep up with the machine if they don't want to be left in the dust of this techno-evolution.
Productivity
- 72% of IT leaders say automation is making their employees more productive
- Automation can improve productivity by 20-60%
- Automation can reduce the time spent on repetitive tasks by up to 80%
- 90% of employees are being burdened with repetitive tasks that can be easily automated
- 54% of employees believe they could save 240 hours annually through automation
- 73% of IT leaders say automation helps employees be more productive
- Automation can reduce the time to market for new products by 20-70%
- By 2023, 40% of I&O teams will use AI-augmented automation in large enterprises, resulting in higher IT productivity
- 57% of executives say that automation technology has already improved their operational efficiency
- Automation can reduce the time spent on data collection by 80%
- Automation can reduce the time spent on financial close processes by 50-70%
- Automation can reduce the time spent on compliance and reporting by 60-80%
- Automation can reduce the time spent on order-to-cash processes by 30-50%
- By 2023, 40% of development teams will use application resource management tools to optimize their resources and improve developer productivity
- Automation can reduce the time spent on procurement processes by 30-50%
Interpretation
In a world where time is money and repetitive tasks are the arch-nemesis of productivity, the rise of automation emerges as the unsung hero of efficiency in the corporate arena. With numbers painting a vivid picture—72% of IT leaders lauding its ability to empower employees, 90% burdened with tasks longing for a robot sidekick, and a whopping 80% reduction in time spent on mind-numbing routines—automation is the silver bullet aimed at the heart of inefficiency. As executives bask in the glow of improved operational efficiency and dreams of reclaiming 240 hours annually dance before employees' eyes, the march towards a future where AI-augmented automation reigns supreme seems not only inevitable but downright tantalizing. So raise a toast to the rise of the robots, for in their digital hands lies the promise of a more productive and streamlined world.
Workforce Impact
- 88% of business leaders believe automation will accelerate human achievement
- By 2025, 85 million jobs may be displaced by automation
- Automation could create 97 million new jobs by 2025
- 45% of work activities could be automated using already demonstrated technologies
- 60% of all occupations have at least 30% of activities that are technically automatable
- 53% of employees believe automation will significantly change or make their job obsolete within the next ten years
- 93% of employees are willing to take instructions from a robot
- 65% of executives believe that automation and AI will result in new jobs and roles
- By 2022, 70% of white-collar workers will interact with conversational platforms on a daily basis
- 77% of executives believe automation and AI will increase job satisfaction
- 68% of global workers believe automation will make them more productive
- 75% of executives believe that AI and automation will create new roles in their companies
- By 2024, 69% of routine work currently done by managers will be fully automated
- 67% of executives believe automation and AI will help humans and machines work together to be stronger using both artificial and human intelligence
Interpretation
As business leaders navigate the automation landscape, the statistics paint a picture of both disruption and promise. With a majority foreseeing the acceleration of human achievement through automation, there's a looming reality that 85 million jobs may be displaced by 2025. However, amidst the potential job displacement, the prospect of 97 million new jobs being created offers a glimmer of hope. The data suggests a future where nearly half of work activities could be automated, prompting employees to contemplate the significant changes automation may bring to their roles. Surprisingly, the willingness of 93% of employees to take instructions from a robot reflects a growing acceptance of technology in the workplace. Executives see a landscape where AI and automation lead to job creation and increased job satisfaction, ushering in a future where humans and machines collaborate seamlessly. So, as we hurtle towards a reality where routine managerial tasks are automated and conversational platforms become the norm, the key lies in harnessing both artificial and human intelligence to pave the way for a stronger, more productive future.
