GITNUXREPORT 2026

Marketing In The Qsr Industry Statistics

Digital engagement and loyalty programs are essential for modern QSR marketing success.

Rajesh Patel

Team Lead & Senior Researcher with over 15 years of experience in market research and data analytics.

First published: Feb 13, 2026

Our Commitment to Accuracy

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Statistic 1

71% of QSR consumers influenced by health claims in ads

Statistic 2

62% prefer QSRs with sustainable packaging marketing

Statistic 3

Gen Z skips QSRs without vegan options 48% more

Statistic 4

55% value QSR contactless experiences post-COVID

Statistic 5

Price sensitivity affects 69% of QSR dining decisions

Statistic 6

47% of boomers loyal to traditional QSR brands

Statistic 7

Delivery demand rose 91% in QSR marketing focus

Statistic 8

66% influenced by QSR diversity in advertising

Statistic 9

Local sourcing claims sway 54% of QSR choices

Statistic 10

75% of parents prioritize kid-friendly QSR promos

Statistic 11

69% of QSR diners seek plant-based options advertised

Statistic 12

61% prioritize QSR speed in marketing claims

Statistic 13

Eco-friendly messaging influences 58% millennial QSR choice

Statistic 14

73% affected by QSR family meal deal ads

Statistic 15

Inflation makes 65% seek QSR value messaging

Statistic 16

50% boomers prefer QSR nostalgic ad campaigns

Statistic 17

Ghost kitchens marketed as 42% of new QSR trials

Statistic 18

Inclusivity in ads retains 60% diverse QSR audiences

Statistic 19

Farm-to-table claims boost QSR premium perception 31%

Statistic 20

78% parents respond to QSR toy promo marketing

Statistic 21

68% of QSR customers use mobile apps for ordering

Statistic 22

45% increase in QSR digital ad spend from 2020-2023

Statistic 23

72% of millennials prefer QSRs with seamless online ordering

Statistic 24

Email marketing drives 22% of QSR repeat visits

Statistic 25

55% of QSR traffic from SEO-optimized websites

Statistic 26

61% of QSRs use programmatic ads effectively

Statistic 27

Mobile wallets account for 38% of QSR payments

Statistic 28

49% uplift in sales from QSR geofencing campaigns

Statistic 29

73% of QSR customers engage via push notifications

Statistic 30

VR marketing trials boost QSR brand recall by 29%

Statistic 31

74% of QSR customers use mobile apps for ordering

Statistic 32

QSR digital ad spend reached $5.2B in 2023

Statistic 33

79% of Gen Z QSR discovery via online search

Statistic 34

SMS marketing yields 28% open rate in QSRs

Statistic 35

48% sales growth from QSR voice search optimization

Statistic 36

Retargeting ads convert 35% of QSR cart abandoners

Statistic 37

Contactless payments marketed to 67% of QSR users

Statistic 38

Location-based ads increase QSR visits by 51%

Statistic 39

82% engagement from QSR personalized emails

Statistic 40

Augmented reality menus boost QSR orders by 32%

Statistic 41

77% QSR orders via app integrations in 2024

Statistic 42

QSR PPC ads ROI averages 4:1

Statistic 43

80% under-30s find QSRs through Google Maps

Statistic 44

Personalized web banners lift QSR conversions 26%

Statistic 45

Video ads on sites increase QSR dwell time 43%

Statistic 46

QR code menus adopted by 89% QSRs

Statistic 47

Beacon tech notifies 54% in-store QSR shoppers

Statistic 48

Chatbots handle 35% QSR customer queries

Statistic 49

NFT loyalty perks attract 12% tech-savvy QSRs

Statistic 50

76% of QSR loyalty program members redeem rewards monthly

Statistic 51

Personalized loyalty offers lift QSR spend by 31%

Statistic 52

64% retention rate from QSR app-based loyalty

Statistic 53

Tiered rewards increase QSR visit frequency by 27%

Statistic 54

53% of QSR customers join loyalty via SMS signup

Statistic 55

Gamified loyalty apps boost QSR engagement by 44%

Statistic 56

Referral programs add 19% new QSR loyalty members

Statistic 57

Birthday rewards retain 82% of QSR loyalty users

Statistic 58

Multi-brand loyalty platforms grow QSR share by 25%

Statistic 59

Data-driven loyalty segmentation improves ROI by 36%

Statistic 60

81% loyalty program participation in top QSR chains

Statistic 61

AI personalization in loyalty ups QSR value by 40%

Statistic 62

59% churn reduction from QSR loyalty reminders

Statistic 63

Points-based systems preferred by 68% QSR users

Statistic 64

SMS loyalty alerts increase visits by 29%

Statistic 65

45% higher spend from QSR VIP loyalty tiers

Statistic 66

Cross-promotions retain 71% QSR loyalty members

Statistic 67

Free item rewards motivate 83% QSR redemptions

Statistic 68

Integrated CRM boosts QSR loyalty ROI by 38%

Statistic 69

58% of QSR promo redemptions via value meals

Statistic 70

TV ads still drive 29% of QSR brand awareness

Statistic 71

Limited-time offers boost QSR sales by 22%

Statistic 72

Out-of-home billboards yield 15% uplift in QSR traffic

Statistic 73

Coupon apps increase QSR redemption rates by 40%

Statistic 74

Celebrity endorsements lift QSR stock by 12% avg

Statistic 75

Radio spots generate 17% more QSR drive-thru visits

Statistic 76

Print flyers achieve 26% response in local QSR markets

Statistic 77

Partnership promos with apps add 33% QSR orders

Statistic 78

Event sponsorships enhance QSR recall by 39%

Statistic 79

BOGO deals redeemed by 52% of QSR customers yearly

Statistic 80

Digital coupons save QSRs 24% on print costs

Statistic 81

Super Bowl ads lift QSR app downloads by 67%

Statistic 82

Drive-thru signage improves upsell by 19%

Statistic 83

Email blasts achieve 21% open for QSR flash sales

Statistic 84

Athlete sponsorships boost QSR youth traffic 30%

Statistic 85

Podcast ads generate 16% QSR trial intent

Statistic 86

Direct mail yields 14% QSR response rate locally

Statistic 87

Bundle promos increase average QSR check by 23%

Statistic 88

52% of Gen Z discovers QSRs via TikTok ads

Statistic 89

Instagram posts generate 18% more QSR engagement than TV ads

Statistic 90

67% of QSR influencers drive trial purchases

Statistic 91

Facebook Live sessions increase QSR foot traffic by 34%

Statistic 92

59% of QSR user-generated content boosts loyalty

Statistic 93

Twitter sentiment analysis predicts QSR sales with 81% accuracy

Statistic 94

LinkedIn B2B marketing aids 42% of QSR franchise growth

Statistic 95

Snapchat AR filters used by 28% of QSR campaigns

Statistic 96

YouTube shorts drive 41% more QSR conversions

Statistic 97

Pinterest inspires 37% of QSR menu trials

Statistic 98

63% of QSR TikTok users aged 18-24 engage daily

Statistic 99

User-generated content accounts for 31% QSR social traffic

Statistic 100

Micro-influencers deliver 60% higher QSR ROI

Statistic 101

Instagram Reels drive 25% more QSR saves

Statistic 102

70% of QSR complaints resolved via social media

Statistic 103

LinkedIn ads target 39% QSR corporate decisions

Statistic 104

Reddit communities influence 22% QSR trends

Statistic 105

Facebook groups boost QSR local loyalty by 46%

Statistic 106

YouTube reviews sway 57% of QSR selections

Statistic 107

65% QSR social follows from TikTok challenges

Statistic 108

Stories format gets 23% higher QSR interaction

Statistic 109

Nano-influencers cost 92% less for QSR reach

Statistic 110

Live shopping on IG sells 20% QSR merch

1/110

Sources

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Dive into the world of quick-service restaurants, where a staggering 74% of orders flow through mobile apps and a $5.2 billion digital ad spend reveals an industry racing to capture every click, craving, and customer.

Key Takeaways

68% of QSR customers use mobile apps for ordering
45% increase in QSR digital ad spend from 2020-2023
72% of millennials prefer QSRs with seamless online ordering
52% of Gen Z discovers QSRs via TikTok ads
Instagram posts generate 18% more QSR engagement than TV ads
67% of QSR influencers drive trial purchases
76% of QSR loyalty program members redeem rewards monthly
Personalized loyalty offers lift QSR spend by 31%
64% retention rate from QSR app-based loyalty
58% of QSR promo redemptions via value meals
TV ads still drive 29% of QSR brand awareness
Limited-time offers boost QSR sales by 22%
71% of QSR consumers influenced by health claims in ads
62% prefer QSRs with sustainable packaging marketing
Gen Z skips QSRs without vegan options 48% more

Digital engagement and loyalty programs are essential for modern QSR marketing success.

Consumer Behavior and Trends

71% of QSR consumers influenced by health claims in ads
62% prefer QSRs with sustainable packaging marketing
Gen Z skips QSRs without vegan options 48% more
55% value QSR contactless experiences post-COVID
Price sensitivity affects 69% of QSR dining decisions
47% of boomers loyal to traditional QSR brands
Delivery demand rose 91% in QSR marketing focus
66% influenced by QSR diversity in advertising
Local sourcing claims sway 54% of QSR choices
75% of parents prioritize kid-friendly QSR promos
69% of QSR diners seek plant-based options advertised
61% prioritize QSR speed in marketing claims
Eco-friendly messaging influences 58% millennial QSR choice
73% affected by QSR family meal deal ads
Inflation makes 65% seek QSR value messaging
50% boomers prefer QSR nostalgic ad campaigns
Ghost kitchens marketed as 42% of new QSR trials
Inclusivity in ads retains 60% diverse QSR audiences
Farm-to-table claims boost QSR premium perception 31%
78% parents respond to QSR toy promo marketing

Consumer Behavior and Trends Interpretation

Today’s QSR customer wants it all: a lightning-fast, contactless, plant-based, family-friendly, eco-conscious, and nostalgically marketed meal that feels both premium and a steal—all while being delivered from a ghost kitchen by a brand that proudly represents everyone.

Digital Marketing

68% of QSR customers use mobile apps for ordering
45% increase in QSR digital ad spend from 2020-2023
72% of millennials prefer QSRs with seamless online ordering
Email marketing drives 22% of QSR repeat visits
55% of QSR traffic from SEO-optimized websites
61% of QSRs use programmatic ads effectively
Mobile wallets account for 38% of QSR payments
49% uplift in sales from QSR geofencing campaigns
73% of QSR customers engage via push notifications
VR marketing trials boost QSR brand recall by 29%
74% of QSR customers use mobile apps for ordering
QSR digital ad spend reached $5.2B in 2023
79% of Gen Z QSR discovery via online search
SMS marketing yields 28% open rate in QSRs
48% sales growth from QSR voice search optimization
Retargeting ads convert 35% of QSR cart abandoners
Contactless payments marketed to 67% of QSR users
Location-based ads increase QSR visits by 51%
82% engagement from QSR personalized emails
Augmented reality menus boost QSR orders by 32%
77% QSR orders via app integrations in 2024
QSR PPC ads ROI averages 4:1
80% under-30s find QSRs through Google Maps
Personalized web banners lift QSR conversions 26%
Video ads on sites increase QSR dwell time 43%
QR code menus adopted by 89% QSRs
Beacon tech notifies 54% in-store QSR shoppers
Chatbots handle 35% QSR customer queries
NFT loyalty perks attract 12% tech-savvy QSRs

Digital Marketing Interpretation

Even as QSRs feverishly bombard us with everything from geofencing campaigns to AR menus, the data quietly confesses that customer loyalty still flows through the most direct and personal digital taps: the mobile app for ordering and the simple, compelling email.

Loyalty Programs

76% of QSR loyalty program members redeem rewards monthly
Personalized loyalty offers lift QSR spend by 31%
64% retention rate from QSR app-based loyalty
Tiered rewards increase QSR visit frequency by 27%
53% of QSR customers join loyalty via SMS signup
Gamified loyalty apps boost QSR engagement by 44%
Referral programs add 19% new QSR loyalty members
Birthday rewards retain 82% of QSR loyalty users
Multi-brand loyalty platforms grow QSR share by 25%
Data-driven loyalty segmentation improves ROI by 36%
81% loyalty program participation in top QSR chains
AI personalization in loyalty ups QSR value by 40%
59% churn reduction from QSR loyalty reminders
Points-based systems preferred by 68% QSR users
SMS loyalty alerts increase visits by 29%
45% higher spend from QSR VIP loyalty tiers
Cross-promotions retain 71% QSR loyalty members
Free item rewards motivate 83% QSR redemptions
Integrated CRM boosts QSR loyalty ROI by 38%

Loyalty Programs Interpretation

The statistics make it clear: in the fast-food loyalty game, treating customers like unique individuals with data-driven personalization, timely rewards, and a dash of fun isn't just a nice strategy, it's the secret sauce to boosting visits, spend, and retention.

Promotions and Advertising

58% of QSR promo redemptions via value meals
TV ads still drive 29% of QSR brand awareness
Limited-time offers boost QSR sales by 22%
Out-of-home billboards yield 15% uplift in QSR traffic
Coupon apps increase QSR redemption rates by 40%
Celebrity endorsements lift QSR stock by 12% avg
Radio spots generate 17% more QSR drive-thru visits
Print flyers achieve 26% response in local QSR markets
Partnership promos with apps add 33% QSR orders
Event sponsorships enhance QSR recall by 39%
BOGO deals redeemed by 52% of QSR customers yearly
Digital coupons save QSRs 24% on print costs
Super Bowl ads lift QSR app downloads by 67%
Drive-thru signage improves upsell by 19%
Email blasts achieve 21% open for QSR flash sales
Athlete sponsorships boost QSR youth traffic 30%
Podcast ads generate 16% QSR trial intent
Direct mail yields 14% QSR response rate locally
Bundle promos increase average QSR check by 23%

Promotions and Advertising Interpretation

Despite our digital deluge, the path to a customer's heart, wallet, and drive-thru order remains a deliciously chaotic blend of old-school billboards, celebrity sparkle, relentless bundling, and the timeless siren song of a value meal.

Social Media

52% of Gen Z discovers QSRs via TikTok ads
Instagram posts generate 18% more QSR engagement than TV ads
67% of QSR influencers drive trial purchases
Facebook Live sessions increase QSR foot traffic by 34%
59% of QSR user-generated content boosts loyalty
Twitter sentiment analysis predicts QSR sales with 81% accuracy
LinkedIn B2B marketing aids 42% of QSR franchise growth
Snapchat AR filters used by 28% of QSR campaigns
YouTube shorts drive 41% more QSR conversions
Pinterest inspires 37% of QSR menu trials
63% of QSR TikTok users aged 18-24 engage daily
User-generated content accounts for 31% QSR social traffic
Micro-influencers deliver 60% higher QSR ROI
Instagram Reels drive 25% more QSR saves
70% of QSR complaints resolved via social media
LinkedIn ads target 39% QSR corporate decisions
Reddit communities influence 22% QSR trends
Facebook groups boost QSR local loyalty by 46%
YouTube reviews sway 57% of QSR selections
65% QSR social follows from TikTok challenges
Stories format gets 23% higher QSR interaction
Nano-influencers cost 92% less for QSR reach
Live shopping on IG sells 20% QSR merch

Social Media Interpretation

The traditional burger-flipping playbook is officially shredded and replaced with a hyper-connected, multi-platform reality where a brand's success now hinges on mastering the art of being discovered on TikTok, debated on Reddit, validated by YouTube, and humanized through every user's camera and every micro-influencer's authentic reach.