Global online fashion retail sales grew 6 percent year over year. Personalization ranks as a top priority for 55 percent of marketers while influencer marketing produces 3.9 times the return of other channels. These benchmarks show how brands adjust spending across email, social media, and automation tools.
Key Takeaways
- 6% year-over-year growth in global online fashion retail sales in 2023
- 55% of marketers say personalization is a top priority (2023 survey finding)
- 3.9x ROI with influencer marketing compared to other marketing channels (global benchmark)
- Global influencer marketing spend is expected to reach $24.1 billion in 2024 (forecast)
- Global email marketing market size was $17.9 billion in 2023 (estimate)
- Global marketing automation market size was $8.9 billion in 2022 (estimate)
- Email remains one of the most widely used marketing channels with 77% of marketers using it (survey)
- 38% of businesses used personalization features in their marketing automation tools in 2023 (survey-based)
- 91% of companies use some form of social media in their marketing (survey)
- 39% of consumers abandon purchases because the site is not optimized for mobile (survey statistic)
- Average ecommerce email open rates were 21.0% (benchmark)
- Average ecommerce email click-through rates were 2.5% (benchmark)
- 15% of marketers reported lower customer acquisition costs using attribution tools (survey)
- Average Facebook Ads CPM was $11.00 in 2023 (benchmark)
- Average Facebook Ads CPC was $0.97 in 2023 (benchmark)
Fashion marketers are leaning into personalization, reviews, and influencer and email marketing to drive higher ROI in 2023 and beyond.
Related reading
01 · Category
Industry Trends14 stats
01
6% year-over-year growth in global online fashion retail sales in 2023
02
55% of marketers say personalization is a top priority (2023 survey finding)
03
3.9x ROI with influencer marketing compared to other marketing channels (global benchmark)
04
86% of consumers check reviews before making a purchase (BrightLocal survey)
05
54% of consumers want more sustainable products; brands need to communicate sustainability (survey)
06
43% of consumers say they want brands to be transparent about their supply chain (survey)
07
2.5 billion people worldwide use social media (global estimate)
08
4.76 billion people worldwide are active on mobile devices (global estimate)
09
5.0% of global ecommerce sales are expected to come from fashion and apparel by 2025 (forecast)
10
23% of consumers said they shop for fashion/apparel at least once per month online (survey-based)
11
58% of TikTok users say they use TikTok to get fashion inspiration (survey statistic)
12
38% of fashion brands increased influencer marketing budgets in 2024 (survey-based finding)
13
38% of consumers will switch brands if personalized offers are poor (survey)
14
33% of consumers are willing to share data for personalized offers (survey)
Interpretation
Industry Trends Interpretation
With online fashion retail growing 6% year over year in 2023 and personalization driving both priority and loyalty, 55% of marketers prioritize personalization while 38% of consumers will switch brands if personalized offers are poor.
02 · Category
Market Size24 stats
01
Global influencer marketing spend is expected to reach $24.1 billion in 2024 (forecast)
02
Global email marketing market size was $17.9 billion in 2023 (estimate)
03
Global marketing automation market size was $8.9 billion in 2022 (estimate)
04
Global CRM software market size was $63.0 billion in 2022 (estimate)
05
Gartner estimated CRM software revenue of $50.2 billion in 2022 (Gartner revenue figure)
06
Global retail media networks market size is expected to reach $101.4 billion by 2028 (forecast)
07
Global video advertising market is expected to reach $205.5 billion by 2027 (forecast)
08
Global influencer marketing platform users exceeded 500 million in 2023 (estimate)
09
Global retail market size reached $26.8 trillion in 2023 (estimate)
10
Global fashion market revenue was $3.0 trillion in 2023 (estimate)
11
Global apparel retail sales were $2.5 trillion in 2022 (estimate)
12
Global apparel and footwear ecommerce sales were $537 billion in 2023 (estimate)
13
Global luxury fashion market size reached $358 billion in 2023 (estimate)
14
Global fashion resale market size was $48 billion in 2022 (estimate)
15
Global fashion resale platform revenue was forecast to exceed $100 billion by 2026 (forecast)
16
Global beauty influencer marketing spend surpassed $2.0 billion in 2022 (estimate)
17
Global marketing automation software market was valued at $3.2 billion in 2016 and grew to $8.9 billion in 2022 (reported growth figure)
18
Global email marketing market was valued at $7.5 billion in 2016 and reached $17.9 billion in 2023 (reported growth figure)
19
In the US, advertising expenditures in 2023 were about $234.3 billion (estimated advertising spend)
20
In the UK, advertising spend was £28.0 billion in 2023 (estimated)
21
In Germany, advertising spend was €20.4 billion in 2023 (estimated)
22
In France, advertising spend was €12.7 billion in 2023 (estimated)
23
US clothing and clothing accessories store sales were $117.3 billion in 2023 (US Census)
24
US online apparel sales were $102.2 billion in 2023 (US Census / e-commerce statistics)
Interpretation
Market Size Interpretation
With global influencer marketing spend forecast to reach $24.1 billion in 2024 and retail media networks projected to hit $101.4 billion by 2028, fashion brands are clearly shifting marketing budgets toward creator-driven and commerce-adjacent channels at a rapid pace.
03 · Category
User Adoption13 stats
01
Email remains one of the most widely used marketing channels with 77% of marketers using it (survey)
02
38% of businesses used personalization features in their marketing automation tools in 2023 (survey-based)
03
91% of companies use some form of social media in their marketing (survey)
04
21% of marketers use generative AI for content creation in 2023 (survey)
05
38% of marketers use generative AI for customer support and service in 2023 (survey)
06
26% of marketers use predictive analytics for marketing effectiveness (survey)
07
61% of marketers used customer data platforms (CDPs) or planned to adopt CDPs in 2023 (survey-based)
08
59% of marketers say their organization has adopted or is actively planning omnichannel marketing (survey)
09
45% of retailers use personalization engines to recommend products (survey)
10
72% of marketers use video in their marketing (survey)
11
70% of marketers use paid social advertising (survey)
12
57% of consumers say they use search to find products (survey)
13
34% of consumers say they discovered products through TikTok Shop (survey)
Interpretation
User Adoption Interpretation
With 77% of marketers using email and 91% relying on social media, fashion brands are clearly leaning into multi channel reach, while only 21% using generative AI for content suggests personalization and advanced automation are still catching up to demand.
More related reading
04 · Category
Performance Metrics15 stats
01
39% of consumers abandon purchases because the site is not optimized for mobile (survey statistic)
02
Average ecommerce email open rates were 21.0% (benchmark)
03
Average ecommerce email click-through rates were 2.5% (benchmark)
04
Average ecommerce email unsubscribe rates were 0.3% (benchmark)
05
Average Google Ads conversion rate benchmark was 4.4% in 2023 (benchmark)
06
Cart abandonment rate in ecommerce averages 70% (industry benchmark)
07
Average ecommerce checkout conversion rate is 30% (derived from benchmark abandonment rates)
08
Site speed improvements of 1 second can increase conversions by up to 27% (Google research)
09
53% of mobile users abandon sites that take longer than 3 seconds to load (Google benchmark)
10
47% of people expect web pages to load in 2 seconds or less (Google survey statistic)
11
Email marketing has an average ROI of $36per $1 spent (Data from DMA / Litmus benchmark)
12
Content marketing generates 3x as many leads as outbound marketing (Content Marketing Institute benchmark)
13
Video marketing generates 66% more qualified leads per year (Wyzowl stat)
14
57% of consumers are more likely to buy from a brand that offers personalized recommendations (survey)
15
1.3x increase in ROAS for retailers using retail media (benchmark estimate)
Interpretation
Performance Metrics Interpretation
With 39% of shoppers abandoning purchases on non mobile optimized sites and 53% leaving pages that take over 3 seconds, the strongest trend is that speed and mobile performance directly drive revenue and need urgent optimization to avoid losing customers before they even see your emails and offers.
05 · Category
Cost Analysis13 stats
01
15% of marketers reported lower customer acquisition costs using attribution tools (survey)
02
Average Facebook Ads CPM was $11.00in 2023 (benchmark)
03
Average Facebook Ads CPC was $0.97in 2023 (benchmark)
04
Email marketing cost is often benchmarked at about 0.08 cents per email sent (Email service benchmark)
05
Paid influencer posts on Instagram for mid-tier creators can cost $100–$1,000 per post (industry pricing estimate)
06
Cart recovery email offers can typically be implemented at low incremental cost; benchmark ROI $36per $1 (cost efficiency)
07
Marketing attribution software cost ranges from $1,000to $20,000 per month depending on scale (vendor benchmark)
08
Marketing automation platforms often charge $1,000+ per month; average SMB plans around $1,000 (G2 pricing index)
09
CRM software pricing commonly ranges from $10–$100 per user per month depending on tier (Gartner/market pricing benchmark)
10
CDP vendor pricing commonly ranges from $10,000to $1,000,000 annually depending on volume (market benchmark)
11
Average cost of programmatic display advertising auctions across open web is measured as CPM; benchmarks indicate ~$5–$15 CPM (industry benchmark)
12
Marketing measurement and analytics projects have implementation costs typically ranging from $30,000to $500,000 (vendor/consulting estimate)
13
Average landing page load time target is under 2 seconds; exceeding this can raise costs via lower conversion and higher CPC (Google benchmark)
Interpretation
Cost Analysis Interpretation
With 15% of fashion marketers seeing lower customer acquisition costs from attribution tools while ad costs remain steep at a $11 CPM and $0.97 CPC on Facebook, brands appear to be focusing on measurement and efficiency, but only after investing in tools and projects that can run from about $1,000 per month for automation up to $30,000 to $500,000 for analytics implementations.
Reference
Cite This Report
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APA
James Okoro. (2026, February 13). Marketing In The Fashion Industry Statistics. Gitnux. https://gitnux.org/marketing-in-the-fashion-industry-statistics
MLA
James Okoro. "Marketing In The Fashion Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/marketing-in-the-fashion-industry-statistics.
Chicago
James Okoro. 2026. "Marketing In The Fashion Industry Statistics." Gitnux. https://gitnux.org/marketing-in-the-fashion-industry-statistics.
Sources & references
59 datasets cited across this report · attribution is report-level
+33 additional datasets cited (not shown individually)