Email and social are pulling wildly different weight in e-commerce. In 2023, email marketing delivered an average ROI of $36 for every $1 spent, while social commerce hit $492 billion in sales and is projected to reach $2.9 trillion by 2026. How can one channel produce 760% higher revenue per recipient than non-segmented lists, yet shoppers still ignore paid ads 72% of the time?
Key Takeaways
- Email marketing delivers an average ROI of $36 for every $1 spent in e-commerce, highest among channels in 2023.
- 59% of consumers say marketing emails influence their purchase decisions for e-commerce products.
- Abandoned cart emails recover 10-15% of lost sales on average for e-commerce stores, generating $3.45 per recipient.
- Influencer marketing in e-commerce grew ROI to $5.78 per $1 spent in 2023.
- 49% of consumers rely on influencer recommendations for e-commerce purchases.
- Affiliate programs drive 16% of all e-commerce orders, averaging 11% commission rates.
- Google Ads for e-commerce achieved an average 200% ROAS in search campaigns during 2023.
- 65% of e-commerce shoppers begin their journey with a search engine query, driving $1.5 trillion in sales.
- Display ads remarketing lifts conversion rates by 70% for e-commerce brands on Google Display Network.
- Organic search drives 53% of e-commerce traffic, with top 3 positions capturing 75% clicks.
- E-commerce sites with blogs see 55% more visitors and 434% more indexed pages.
- 68% of online experiences begin with a search engine, favoring SEO-optimized e-commerce pages.
- In 2023, 49.6% of global e-commerce sales were influenced by social media marketing efforts, with Instagram leading at 31.5% of those referrals.
- Social commerce sales reached $492 billion in 2023, projected to grow to $2.9 trillion by 2026, driven by platforms like TikTok and Facebook Shops.
- 44% of online shoppers discover new brands through social media ads, with millennials being 2.5x more likely to purchase via Instagram.
Email marketing leads e-commerce retention and ROI, delivering strong revenue lifts through personalization and automation.
Related reading
01 · Category
Email Marketing18 stats
01
Email marketing delivers an average ROI of $36for every $1 spent in e-commerce, highest among channels in 2023.
02
59% of consumers say marketing emails influence their purchase decisions for e-commerce products.
03
Abandoned cart emails recover 10-15% of lost sales on average for e-commerce stores, generating $3.45 per recipient.
04
Personalized e-commerce emails improve click-through rates by 14% and conversions by 10%, per 2023 benchmarks.
05
81% of e-commerce businesses use email marketing as their top customer retention tool in 2023 surveys.
06
Welcome email series achieve 91% open rates and 26% click rates for new e-commerce subscribers.
07
Post-purchase emails increase customer lifetime value by 25% through upsell recommendations in e-commerce.
08
SMS open rates for e-commerce promotions hit 98%, with 31% redemption rate on discount codes in 2023.
09
Segmented email lists boost e-commerce revenue per recipient by 760% compared to non-segmented.
10
73% of e-commerce marketers report email as the channel with highest engagement during holidays.
11
Automation flows in email marketing account for 51% of total e-commerce email revenue.
12
Re-engagement emails recover 11% of inactive e-commerce subscribers into active buyers.
13
Birthday emails for e-commerce customers yield 482% higher transaction rates than standard promos.
14
4.24% is the average conversion rate for e-commerce email campaigns in retail.
15
Email list growth via popups averages 5-10% conversion on e-commerce sites in 2023.
16
Cross-sell emails post-purchase generate 20.6% of total email-attributed revenue.
17
Mobile-optimized emails see 15% higher click rates in e-commerce marketing.
18
69% of e-commerce consumers prefer email for receiving brand updates over social media.
Interpretation
Email Marketing Interpretation
Email marketing, with its staggering ROI and profound consumer influence, is the unsung hero of e-commerce, consistently turning casual browsers into loyal buyers through smart automation, clever segmentation, and a welcome series that practically writes your sales report for you.
02 · Category
Influencer and Affiliate Marketing19 stats
01
Influencer marketing in e-commerce grew ROI to $5.78per $1 spent in 2023.
02
49% of consumers rely on influencer recommendations for e-commerce purchases.
03
Affiliate programs drive 16% of all e-commerce orders, averaging 11% commission rates.
04
Micro-influencers (10k-100k followers) yield 60% higher engagement for e-commerce brands.
05
75% of brands using affiliates report 15-30% revenue increase in e-commerce sales.
06
Sponsored Instagram posts generate $6.50earned per $1 spent in e-commerce.
07
YouTube influencers drive 4x more conversions than display ads for e-commerce.
08
Affiliate links in blogs contribute 31% of publisher revenue in e-commerce niches.
09
92% of shoppers trust influencers more than traditional celebrity endorsements.
10
TikTok influencers boosted e-commerce sales by 152% for partnered brands in 2023.
11
Coupon affiliate sites like RetailMeNot drive 20% of promo code redemptions.
12
Nano-influencers achieve 8x higher engagement rates, ideal for niche e-commerce.
13
Amazon Associates program paid out $2.1 billion in commissions to affiliates in 2023.
14
81% of brands use influencer marketing for awareness, 48% for direct e-commerce sales.
15
Referral programs increase e-commerce customer acquisition by 25% via affiliates.
16
UGC from influencers boosts e-commerce authenticity, lifting sales 28%.
17
Commission Junction affiliates average $12RPM for e-commerce traffic.
18
Long-term influencer partnerships yield 11x higher ROI than one-offs in e-commerce.
19
67% of beauty e-commerce sales influenced by Instagram influencers in 2023.
Interpretation
Influencer and Affiliate Marketing Interpretation
The statistics paint a clear picture: in e-commerce, a genuine recommendation from a relatable creator is no longer just marketing fluff but a high-ROI sales engine, proving that trust, when leveraged through influencers and affiliates, is far more valuable than traditional advertising.
03 · Category
Paid Search and Display Advertising19 stats
01
Google Ads for e-commerce achieved an average 200% ROAS in search campaigns during 2023.
02
65% of e-commerce shoppers begin their journey with a search engine query, driving $1.5 trillion in sales.
03
Display ads remarketing lifts conversion rates by 70% for e-commerce brands on Google Display Network.
04
Amazon PPC ads yield 9x ROI for sponsored products in competitive categories like electronics.
05
Facebook Dynamic Ads recover 17% of abandoned carts via retargeting in e-commerce.
06
Search ads on Google capture 46% of high-intent e-commerce traffic, with 3.17% CTR average.
07
Video ads on YouTube for e-commerce achieve 0.65% view-through conversion rate.
08
Programmatic display advertising accounts for 78% of digital ad spend in e-commerce.
09
Bing Ads for e-commerce show 33% lower CPC than Google with similar conversion rates.
10
Shopping ads on Google generated $200 billion in revenue for retailers in 2023.
11
Retargeting display ads increase revenue by 150% for e-commerce with pixel tracking.
12
Pinterest Promoted Pins deliver 2x ROAS for visual e-commerce categories like home decor.
13
Native ads on Outbrain and Taboola drive 0.5-1% CTR for e-commerce content.
14
72% of shoppers ignore paid ads but 28% click if relevant to e-commerce searches.
15
Connected TV ads boost e-commerce sales by 40% when paired with web retargeting.
16
TikTok Ads ROAS averages 1.5x for e-commerce in-app purchases in 2023.
17
Instagram ad CPM for e-commerce dropped 12% YoY to $7.50 in Q3 2023.
18
Performance Max campaigns on Google yield 18% higher conversions for e-commerce.
19
Snapchat ads achieve 10x higher ROAS for AR-driven e-commerce experiences.
Interpretation
Paid Search and Display Advertising Interpretation
To dominate the chaotic e-commerce arena, savvy marketers wield a diverse arsenal of channels—from Google’s high-intent search dominion and Amazon’s potent ROI engine, to the surgical precision of retargeting and the emerging power of CTV and AR—each chosen not for its flashy potential, but for its cold, hard, and often quirky contribution to a harmonious and relentlessly profitable symphony.
More related reading
04 · Category
SEO and Content Marketing19 stats
01
Organic search drives 53% of e-commerce traffic, with top 3 positions capturing 75% clicks.
02
E-commerce sites with blogs see 55% more visitors and 434% more indexed pages.
03
68% of online experiences begin with a search engine, favoring SEO-optimized e-commerce pages.
04
Content marketing generates 3x as many leads as traditional marketing for e-commerce at 62% less cost.
05
Video content on product pages boosts e-commerce conversion rates by 80%.
06
Long-form blog posts (2,000+ words) rank higher and drive 9.7x more traffic to e-commerce sites.
07
Mobile-first SEO improves e-commerce rankings, with 60% of searches now mobile.
08
User-generated reviews increase SEO rankings and conversions by 18% on average.
09
Core Web Vitals optimized sites see 24% uplift in e-commerce conversions via better SEO.
10
70% of consumers trust organic search results over paid ads for e-commerce discovery.
11
Schema markup for products boosts click-through rates by 30% in SERPs for e-commerce.
12
Voice search optimizes 20% of e-commerce queries, favoring conversational content.
13
E-A-T optimized content improves e-commerce authority, ranking 10 positions higher.
14
Infographics in content marketing get 12x more inbound links for e-commerce blogs.
15
Featured snippets capture 8.6% of clicks, driving 20% more traffic to e-commerce pages.
16
Local SEO for pickup-in-store e-commerce boosts foot traffic by 42%.
17
Content freshness signals improve rankings, with updates yielding 2x traffic growth.
18
93% of B2B e-commerce buyers start with search, emphasizing SEO importance.
19
Interactive content like quizzes increases time-on-site by 5.4x for e-commerce SEO.
Interpretation
SEO and Content Marketing Interpretation
Ignoring SEO in e-commerce is like spending a fortune on a billboard in a desert while locking the doors to your bustling, blog-filled, video-rich storefront that 70% of customers trust more and find first by simply asking their phone for help.
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Lukas Bauer. (2026, February 13). Marketing In The Ecommerce Industry Statistics. Gitnux. https://gitnux.org/marketing-in-the-ecommerce-industry-statistics
MLA
Lukas Bauer. "Marketing In The Ecommerce Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/marketing-in-the-ecommerce-industry-statistics.
Chicago
Lukas Bauer. 2026. "Marketing In The Ecommerce Industry Statistics." Gitnux. https://gitnux.org/marketing-in-the-ecommerce-industry-statistics.
Sources & references
60 datasets cited across this report · attribution is report-level
shopify.com
about.instagram.com
affiliatewp.com
affiliate-program.amazon.com