Key Takeaways
- In 2022, the total market size of the Korean franchise industry reached 286.4 trillion KRW, marking a 4.2% year-over-year growth driven by post-pandemic recovery in foodservice sectors
- The franchise industry's contribution to Korea's GDP stood at 1.48% in 2023, with projections for 1.55% growth in 2024 due to expansion in convenience store franchises
- From 2019 to 2023, the CAGR of the Korean franchise market was 3.8%, with food and beverage segments leading at 5.1% CAGR amid rising delivery demand
- The total number of franchise brands registered in Korea as of 2023 was 6,847, including 4,212 foodservice brands and 1,635 service brands
- In 2023, 1,256 new franchise brands were launched, with 68% in the F&B sector and 22% in education services
- Top 10 franchise brands by revenue in 2023 included GS25 with 12.4 trillion KRW, followed by CU at 11.8 trillion KRW
- Foodservice franchises dominated with 61.5% of total brands (4,212 out of 6,847) in 2023
- Retail franchises accounted for 18.2% of the market in 2023, with beauty and fashion subsectors growing 7.4% YoY
- Service sector franchises, including PC bangs and laundromats, made up 12.3% with 842 brands in 2023
- The franchise industry employed 1.82 million people in 2023, representing 7.1% of total retail employment in Korea
- Average annual wage for franchise employees was 28.4 million KRW in 2023, 12% below national average due to part-time staffing
- Franchise sector created 145,000 new jobs in 2023, with 62% in foodservice and 18% in retail
- 67% of Korean consumers visited franchise outlets weekly in 2023, preferring F&B for convenience and brand trust
- Average customer satisfaction score for franchises was 8.2/10 in 2023, with coffee shops at 8.7 due to ambiance
- Delivery orders from franchises rose 28% to 1.2 billion in 2023, 41% via platforms like Baemin and Yogiyo
The Korean franchise industry has grown to dominate retail, creating jobs and expanding strongly after the pandemic.
Consumer and Operational Trends
- 67% of Korean consumers visited franchise outlets weekly in 2023, preferring F&B for convenience and brand trust
- Average customer satisfaction score for franchises was 8.2/10 in 2023, with coffee shops at 8.7 due to ambiance
- Delivery orders from franchises rose 28% to 1.2 billion in 2023, 41% via platforms like Baemin and Yogiyo
- 54% of consumers chose franchises for standardized quality, with 72% loyalty to chicken brands in 2023 survey
- Average franchise store operation hours were 14.2 hours daily in 2023, with 24/7 convenience stores at 82% rate
- Membership programs covered 65 million users in 2023, boosting repeat visits by 34% across franchises
- Sustainability initiatives adopted by 43% of franchises in 2023, with eco-packaging reducing plastic use by 22%
- Digital ordering via apps reached 38% of sales in urban franchises in 2023, up from 25% in 2022
- Franchise failure rate was 12.4% in first year for 2023 entrants, mainly due to location and competition issues
- 82% of consumers aged 20-39 preferred app-based loyalty programs in 2023 franchises
- Non-contact services post-COVID adopted by 91% of franchises, reducing infection risks
- Average menu price inflation in F&B franchises was 4.8% in 2023, matching CPI
- 46% growth in vegan menu options across franchises in 2023, driven by health trends
- Store density in Seoul: 1 franchise per 1,200 residents in 2023, highest nationally
- Customer complaint resolution rate was 94.2% within 7 days for major franchises in 2023
- Hybrid store models (dine-in + delivery) comprised 67% of new F&B openings in 2023
- Peak hour sales (11am-2pm) accounted for 32% of daily revenue in 2023 franchises
Consumer and Operational Trends Interpretation
Employment and Economic Impact
- The franchise industry employed 1.82 million people in 2023, representing 7.1% of total retail employment in Korea
- Average annual wage for franchise employees was 28.4 million KRW in 2023, 12% below national average due to part-time staffing
- Franchise sector created 145,000 new jobs in 2023, with 62% in foodservice and 18% in retail
- Small franchisees (under 10 stores) contributed 32% of total employment at 582,000 workers in 2023
- Economic multiplier effect of franchise spending was 1.67 in 2023, generating 478 trillion KRW in indirect GDP impact
- 45% of franchise outlets were operated by self-employed individuals, supporting 820,000 entrepreneurial jobs in 2023
- Youth employment (20-29 years) in franchises reached 420,000 in 2023, 23% of total franchise workforce
- Female workers comprised 52.3% of franchise employees in 2023, highest in service sectors at 61%
- Franchise taxes paid totaled 12.6 trillion KRW in 2023, with corporate tax share at 8.9 trillion KRW
- Franchise employment growth rate was 3.2% in 2023, adding 56,400 jobs net
- Part-time workers were 58% of franchise staff in 2023, averaging 22 hours/week
- Regional employment: Jeju franchises employed 12,000, up 9% from tourism rebound
- Training hours per franchise employee averaged 28 hours/year in 2023, improving service quality
- Franchise SMEs (99% of operators) generated 92% of sector revenue but only 78% employment
- Export jobs from franchises: 34,500 overseas positions filled by Korean brands in 2023
- Labor turnover rate in franchises was 24.7% in 2023, lowest in convenience stores at 18.2%
- Senior employment (over 60) rose to 8.4% of workforce, 152,000 jobs in 2023
- Supplier payments by franchises totaled 89.4 trillion KRW in 2023, supporting 450,000 indirect jobs
Employment and Economic Impact Interpretation
Franchise Brand Statistics
- The total number of franchise brands registered in Korea as of 2023 was 6,847, including 4,212 foodservice brands and 1,635 service brands
- In 2023, 1,256 new franchise brands were launched, with 68% in the F&B sector and 22% in education services
- Top 10 franchise brands by revenue in 2023 included GS25 with 12.4 trillion KRW, followed by CU at 11.8 trillion KRW
- As of 2024, there were 2,341 multi-brand franchise operators managing over 5 brands each, up 14% from 2022
- Chicken franchise brands numbered 1,892 in 2023, accounting for 27.6% of all food franchises with BBQ leading at 1,800 stores
- Coffee shop franchises reached 1,456 brands in 2023, with Ediya Coffee expanding to 3,200 outlets nationwide
- 78% of franchise brands in 2023 were domestic-origin, while 22% were foreign-affiliated like Subway and KFC adaptations
- Education franchise brands grew to 912 in 2023, with hagwon (cram school) types comprising 65% of the segment
- Convenience store franchise brands totaled 8 major players in 2023, with combined stores exceeding 45,000 units
- Bakery franchise brands numbered 567 in 2023, led by Paris Baguette with 3,600 domestic stores
- Master franchise agreements numbered 567 in 2023, with 34% in Southeast Asia markets
- Brand registration cancellation rate was 9.8% in 2023 for inactive brands over 2 years
- F&B brands with over 100 stores: 1,456 in 2023, average store count 245 per brand
- Emerging brands (under 5 years old) totaled 2,134 in 2023, 31% of all brands
- Subway Korea as foreign brand had 1,200 stores in 2023, revenue 1.1 trillion KRW
- Pet franchise brands grew to 234 in 2023, up 18% with millennial pet ownership trends
- Fitness gym franchises reached 389 brands, with 12,500 stores serving 2.1 million members in 2023
- Laundry service franchises numbered 678, revenue 3.4 trillion KRW amid urban living
Franchise Brand Statistics Interpretation
Industry Sectors
- Foodservice franchises dominated with 61.5% of total brands (4,212 out of 6,847) in 2023
- Retail franchises accounted for 18.2% of the market in 2023, with beauty and fashion subsectors growing 7.4% YoY
- Service sector franchises, including PC bangs and laundromats, made up 12.3% with 842 brands in 2023
- Chicken F&B subsector revenue was 45.2 trillion KRW in 2023, 28% of total F&B franchise sales
- Coffee franchises generated 22.1 trillion KRW in 2023, with 15.4% growth from specialty drinks and drive-thrus
- Convenience store sector had 52,300 stores in 2023, contributing 41.7 trillion KRW or 14.5% of total franchise revenue
- Beauty care franchises numbered 1,234 stores in 2023, with revenue up 9.2% to 8.7 trillion KRW from skincare trends
- Education sector franchises employed specialized curricula, with 28% revenue growth in online hybrid models in 2023
- PC room (bang) franchises totaled 456 brands, generating 4.2 trillion KRW amid esports boom in 2023
- Fashion retail franchises contributed 15.6 trillion KRW, 9% market share with SPA brands leading
- Bakery and dessert F&B subsector had 2,100 stores added in 2023, total revenue 18.9 trillion KRW
- Car wash service franchises totaled 345 brands, growing 11% with self-service models
- Interior design franchises numbered 212, revenue up 14% to 2.1 trillion KRW in 2023
- Vending machine franchises emerged with 156 brands, 45,000 units generating 1.2 trillion KRW
- Real estate agency franchises had 289 branches, aiding 18% of urban transactions in 2023
Industry Sectors Interpretation
Market Size and Growth
- In 2022, the total market size of the Korean franchise industry reached 286.4 trillion KRW, marking a 4.2% year-over-year growth driven by post-pandemic recovery in foodservice sectors
- The franchise industry's contribution to Korea's GDP stood at 1.48% in 2023, with projections for 1.55% growth in 2024 due to expansion in convenience store franchises
- From 2019 to 2023, the CAGR of the Korean franchise market was 3.8%, with food and beverage segments leading at 5.1% CAGR amid rising delivery demand
- In Q4 2023, franchise sales volume increased by 6.7% to 72.1 trillion KRW, fueled by new store openings in urban areas like Seoul and Busan
- The online franchise market segment grew 12.4% in 2023 to 18.9 trillion KRW, representing 6.6% of total franchise revenue from digital platforms
- Projected franchise market size for 2025 is 310 trillion KRW, with a 4.5% annual growth rate supported by government incentives for small franchisees
- In 2023, export-oriented franchise brands generated 2.3 trillion KRW in overseas revenue, up 15% from 2022, boosting overall market expansion
- Domestic franchise turnover per store averaged 1.42 billion KRW in 2022, with a 3.2% increase attributed to premium branding trends
- The franchise industry's average annual growth rate from 2018-2023 was 4.1%, outpacing general retail at 2.9% due to multi-brand strategies
- In 2024 H1, franchise market revenue hit 152.3 trillion KRW, a 5.8% YoY rise led by chicken and coffee franchise surges
- In 2023, 78.5% of franchise contracts were standard FRLA-compliant, with average initial fee of 45 million KRW
- Royalty fees averaged 5.2% of monthly sales across franchises in 2023, highest in education at 7.1%
- 2023 saw 89,400 new franchise stores opened, net addition of 76,200 after closures, led by Seoul metro area
- Profit margin for top 100 franchises averaged 8.7% in 2023, compared to 4.2% for independents
- Overseas expansion: 1,234 Korean franchise brands operated 45,600 stores abroad in 2023, mainly in China and Vietnam
- Inflation-adjusted franchise sales growth was 2.9% in 2023 despite 3.6% CPI rise, showing resilience





