GITNUXREPORT 2026

Hotel Management Industry Statistics

The global hotel industry is growing rapidly with Asia-Pacific leading and technology transforming operations.

Rajesh Patel

Team Lead & Senior Researcher with over 15 years of experience in market research and data analytics.

First published: Feb 13, 2026

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Statistic 1

U.S. hotel employment totaled 6.2 million jobs in 2023.

Statistic 2

Global hotel workforce is projected to need 12.7 million new jobs by 2032.

Statistic 3

U.S. hotel labor turnover rate averaged 45.2% in 2023.

Statistic 4

Women represent 53% of the global hotel workforce.

Statistic 5

U.S. hotels added 128,000 jobs in 2023.

Statistic 6

70% of hotel managers report staffing shortages in 2023.

Statistic 7

Average U.S. hotel hourly wage increased 6.8% to $19.45 in 2023.

Statistic 8

Europe's hotel employment grew 2.5% in 2023 to 2.1 million.

Statistic 9

42% of U.S. hotels increased training budgets in 2023.

Statistic 10

India's hotel industry employed 5.5 million people in 2023.

Statistic 11

Global hotel management traineeships grew 15% in 2023.

Statistic 12

U.S. hotel F&B staff turnover at 52.3% in 2023.

Statistic 13

65% of hotels use AI for recruitment in 2024.

Statistic 14

Australia's hotel workforce shortage affected 78% of operators in 2023.

Statistic 15

U.S. Hispanic workers make up 28% of hotel staff in 2023.

Statistic 16

Global hotel skills gap widest in revenue management at 61%.

Statistic 17

U.S. hotels' labor costs as % of revenue at 38.4% in 2023.

Statistic 18

55% of hoteliers plan to hire more in 2024.

Statistic 19

China's hotel employment recovered to 3.2 million in 2023.

Statistic 20

U.S. hotel executive turnover rate 12.5% in 2023.

Statistic 21

Diversity training implemented in 67% of U.S. hotels in 2023.

Statistic 22

Southeast Asia hotel staff vacancy rate 25% in 2023.

Statistic 23

48% of hotels offer mental health benefits in 2023.

Statistic 24

U.S. hotel industry supported 8.9 million jobs indirectly in 2023.

Statistic 25

The global hotel and motel market size was valued at USD 951.02 billion in 2022 and is expected to grow at a CAGR of 8.2% from 2023 to 2030.

Statistic 26

U.S. hotel industry revenue reached $237.9 billion in 2023, up 6.3% from 2022.

Statistic 27

The Asia-Pacific hotel market is projected to register the highest CAGR of 9.1% during the forecast period from 2023 to 2032.

Statistic 28

Global hotel market revenue is forecasted to increase by 4.3% in 2024 to reach US$412.0bn.

Statistic 29

The luxury hotel segment dominated the market with a revenue share of over 35.0% in 2022.

Statistic 30

India's hotel industry is expected to add 17,700 keys in 2024, with a total of 2.35 lakh operational keys.

Statistic 31

The U.S. hotel development pipeline stands at 511,380 rooms as of Q3 2023, with 59,856 rooms scheduled to open in 2024.

Statistic 32

Europe's hotel market is expected to reach €150 billion in revenue by 2025.

Statistic 33

The global boutique hotels market size was valued at USD 25.36 billion in 2022 and is projected to grow at a CAGR of 7.5% from 2023 to 2030.

Statistic 34

China's hotel industry market size exceeded CNY 400 billion in 2023.

Statistic 35

The Middle East hotel market is anticipated to grow at a CAGR of 6.8% from 2023 to 2030.

Statistic 36

U.S. hotel room supply grew by 1.8% year-over-year in 2023.

Statistic 37

The global hotel management software market size was valued at USD 5.2 billion in 2022 and is expected to expand at a CAGR of 12.7% from 2023 to 2030.

Statistic 38

Latin America's hotel market revenue is projected to grow by 7.5% in 2024.

Statistic 39

The U.S. extended-stay hotel segment saw 4.1% supply growth in 2023.

Statistic 40

Global hotel transaction volume reached $42 billion in 2023.

Statistic 41

Australia's hotel market is expected to reach AUD 15 billion by 2028.

Statistic 42

The resort hotel market worldwide is projected to grow by 5.2% annually through 2027.

Statistic 43

Southeast Asia's hotel pipeline includes over 500,000 rooms under construction as of 2023.

Statistic 44

The global timeshare market, part of hotel management, was valued at $10.5 billion in 2023.

Statistic 45

U.S. national occupancy rate averaged 63.5% in 2023.

Statistic 46

New York City hotel occupancy reached 82.4% in December 2023.

Statistic 47

Global hotel occupancy is forecasted to reach 65.2% in 2024.

Statistic 48

U.S. resort hotels occupancy averaged 68.7% in 2023.

Statistic 49

Europe's hotel occupancy grew 4.2% to 64.8% in 2023.

Statistic 50

India's branded hotel occupancy averaged 70.5% in 2023.

Statistic 51

U.S. extended-stay occupancy hit 72.1% in 2023.

Statistic 52

Dubai hotel occupancy reached 78.9% in 2023.

Statistic 53

Asia-Pacific urban hotels occupancy recovered to 62.3% in 2023.

Statistic 54

U.S. convention hotels occupancy at 65.4% in 2023.

Statistic 55

Latin America hotel occupancy up 5.8% to 59.2% in 2023.

Statistic 56

Australia's major cities occupancy averaged 67.2% in 2023.

Statistic 57

U.S. luxury segment occupancy 71.8% in 2023.

Statistic 58

Southeast Asia leisure demand drove occupancy to 65.7% in 2023.

Statistic 59

U.S. airport hotels occupancy 64.9% in 2023.

Statistic 60

Global demand for hotel rooms grew 4.1% in 2023 to 2.8 billion room nights.

Statistic 61

China's hotel occupancy rate was 45.6% in 2023.

Statistic 62

U.S. suburban hotels occupancy 62.8% in 2023.

Statistic 63

Middle East occupancy averaged 70.4% in 2023.

Statistic 64

U.S. independent hotels occupancy up 3.2% to 60.1% in 2023.

Statistic 65

Europe's beach resorts occupancy 75.6% in summer 2023.

Statistic 66

U.S. downtown markets occupancy 59.3% in 2023.

Statistic 67

Global business travel demand recovered to 85% of 2019 levels in 2023.

Statistic 68

U.S. hotel RevPAR grew 8.5% in 2023 to $110.52.

Statistic 69

Global hotel EBITDA margins are expected to average 32.5% in 2024.

Statistic 70

U.S. hotel GOPPAR increased by 10.2% year-over-year in Q4 2023.

Statistic 71

The average daily rate (ADR) for U.S. hotels rose 2.6% to $162.15 in 2023.

Statistic 72

Europe's hotel RevPAR grew 11.4% in 2023.

Statistic 73

U.S. luxury hotels achieved a RevPAR of $312.79 in 2023, up 7.4%.

Statistic 74

Global hotel profit margins reached 35.2% in 2023 for upper upscale properties.

Statistic 75

India's hotel RevPAR grew 14.5% in 2023.

Statistic 76

U.S. hotel total revenue per available room (TRevPAR) hit $173.47 in 2023.

Statistic 77

Asia-Pacific hotel ADR increased by 12.3% in 2023.

Statistic 78

U.S. economy hotels saw RevPAR growth of 9.8% in 2023.

Statistic 79

Global hotel labor costs rose 7.1% as a percentage of revenue in 2023.

Statistic 80

Middle East hotel RevPAR surged 18.2% in 2023.

Statistic 81

U.S. independent hotels reported 6.5% RevPAR growth in 2023.

Statistic 82

Canada's hotel EBITDA grew 15% in 2023.

Statistic 83

Latin America hotel TRevPAR up 10.4% in Q4 2023.

Statistic 84

U.S. urban hotels RevPAR reached $138.45 in 2023.

Statistic 85

Australia's hotel revenue grew 12% to AUD 12.5 billion in 2023.

Statistic 86

Southeast Asia resort hotels ADR up 15.6% in 2023.

Statistic 87

U.S. hotel profit per available guest (PAG) averaged $78 in 2023.

Statistic 88

Global hotel group profit conversion ratio was 32.8% in 2023.

Statistic 89

U.S. hotel F&B revenue share was 22.4% of total revenue in 2023.

Statistic 90

Europe's luxury hotels saw GOP margins of 38.5% in 2023.

Statistic 91

U.S. RevPAR index for upscale hotels was 105.2 in 2023.

Statistic 92

Global hotel capital expenditure averaged 15% of revenue in 2023.

Statistic 93

Global hotel PMS adoption at 85% in 2023.

Statistic 94

62% of hotels implemented contactless check-in by 2023.

Statistic 95

AI chatbots used in 45% of global hotels for guest service in 2023.

Statistic 96

Sustainability initiatives adopted by 78% of hotel chains in 2023.

Statistic 97

Mobile key technology penetration reached 55% in U.S. hotels in 2023.

Statistic 98

71% of hotels use revenue management systems in 2023.

Statistic 99

IoT devices in hotels grew to 2.5 per room average in 2023.

Statistic 100

40% of bookings via OTAs in 2023 globally.

Statistic 101

Voice assistants integrated in 28% of luxury hotels in 2023.

Statistic 102

Blockchain for loyalty programs piloted in 15% of major chains in 2023.

Statistic 103

Energy management software used by 60% of European hotels in 2023.

Statistic 104

52% of hotels adopted dynamic pricing in 2023.

Statistic 105

VR tours implemented in 35% of marketing strategies in 2023.

Statistic 106

Data analytics for personalization in 67% of upscale hotels in 2023.

Statistic 107

Robot concierges in 12% of Asian hotels in 2023.

Statistic 108

Cloud-based PMS market share 68% in 2023.

Statistic 109

75% of millennials prefer eco-certified hotels in 2023.

Statistic 110

NFC payments accepted in 49% of U.S. hotels in 2023.

Statistic 111

Predictive maintenance tech in 41% of properties in 2023.

Statistic 112

Metaverse hotel experiences tested by 8% of brands in 2023.

Statistic 113

Guest feedback via AI sentiment analysis in 58% of chains in 2023.

Statistic 114

Smart room controls in 63% of new builds in 2023.

Statistic 115

OTA commission rates averaged 18.5% in 2023.

Statistic 116

Biometric check-in in 22% of luxury properties in 2023.

Statistic 117

ESG reporting mandatory for 45% of public hotel companies in 2023.

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From the trillion-dollar global market to the AI-powered guest room, the hotel management industry is navigating an unprecedented era of growth, technological transformation, and complex opportunity.

Key Takeaways

The global hotel and motel market size was valued at USD 951.02 billion in 2022 and is expected to grow at a CAGR of 8.2% from 2023 to 2030.
U.S. hotel industry revenue reached $237.9 billion in 2023, up 6.3% from 2022.
The Asia-Pacific hotel market is projected to register the highest CAGR of 9.1% during the forecast period from 2023 to 2032.
U.S. hotel RevPAR grew 8.5% in 2023 to $110.52.
Global hotel EBITDA margins are expected to average 32.5% in 2024.
U.S. hotel GOPPAR increased by 10.2% year-over-year in Q4 2023.
U.S. national occupancy rate averaged 63.5% in 2023.
New York City hotel occupancy reached 82.4% in December 2023.
Global hotel occupancy is forecasted to reach 65.2% in 2024.
U.S. hotel employment totaled 6.2 million jobs in 2023.
Global hotel workforce is projected to need 12.7 million new jobs by 2032.
U.S. hotel labor turnover rate averaged 45.2% in 2023.
Global hotel PMS adoption at 85% in 2023.
62% of hotels implemented contactless check-in by 2023.
AI chatbots used in 45% of global hotels for guest service in 2023.

The global hotel industry is growing rapidly with Asia-Pacific leading and technology transforming operations.

Employment and Workforce

U.S. hotel employment totaled 6.2 million jobs in 2023.
Global hotel workforce is projected to need 12.7 million new jobs by 2032.
U.S. hotel labor turnover rate averaged 45.2% in 2023.
Women represent 53% of the global hotel workforce.
U.S. hotels added 128,000 jobs in 2023.
70% of hotel managers report staffing shortages in 2023.
Average U.S. hotel hourly wage increased 6.8% to $19.45 in 2023.
Europe's hotel employment grew 2.5% in 2023 to 2.1 million.
42% of U.S. hotels increased training budgets in 2023.
India's hotel industry employed 5.5 million people in 2023.
Global hotel management traineeships grew 15% in 2023.
U.S. hotel F&B staff turnover at 52.3% in 2023.
65% of hotels use AI for recruitment in 2024.
Australia's hotel workforce shortage affected 78% of operators in 2023.
U.S. Hispanic workers make up 28% of hotel staff in 2023.
Global hotel skills gap widest in revenue management at 61%.
U.S. hotels' labor costs as % of revenue at 38.4% in 2023.
55% of hoteliers plan to hire more in 2024.
China's hotel employment recovered to 3.2 million in 2023.
U.S. hotel executive turnover rate 12.5% in 2023.
Diversity training implemented in 67% of U.S. hotels in 2023.
Southeast Asia hotel staff vacancy rate 25% in 2023.
48% of hotels offer mental health benefits in 2023.
U.S. hotel industry supported 8.9 million jobs indirectly in 2023.

Employment and Workforce Interpretation

The hotel industry is sprinting to build a stable, well-trained workforce, but it's like trying to fill a bathtub with the drain wide open, given the glaring vacancies, relentless turnover, and global scramble for talent.

Market Size and Growth

The global hotel and motel market size was valued at USD 951.02 billion in 2022 and is expected to grow at a CAGR of 8.2% from 2023 to 2030.
U.S. hotel industry revenue reached $237.9 billion in 2023, up 6.3% from 2022.
The Asia-Pacific hotel market is projected to register the highest CAGR of 9.1% during the forecast period from 2023 to 2032.
Global hotel market revenue is forecasted to increase by 4.3% in 2024 to reach US$412.0bn.
The luxury hotel segment dominated the market with a revenue share of over 35.0% in 2022.
India's hotel industry is expected to add 17,700 keys in 2024, with a total of 2.35 lakh operational keys.
The U.S. hotel development pipeline stands at 511,380 rooms as of Q3 2023, with 59,856 rooms scheduled to open in 2024.
Europe's hotel market is expected to reach €150 billion in revenue by 2025.
The global boutique hotels market size was valued at USD 25.36 billion in 2022 and is projected to grow at a CAGR of 7.5% from 2023 to 2030.
China's hotel industry market size exceeded CNY 400 billion in 2023.
The Middle East hotel market is anticipated to grow at a CAGR of 6.8% from 2023 to 2030.
U.S. hotel room supply grew by 1.8% year-over-year in 2023.
The global hotel management software market size was valued at USD 5.2 billion in 2022 and is expected to expand at a CAGR of 12.7% from 2023 to 2030.
Latin America's hotel market revenue is projected to grow by 7.5% in 2024.
The U.S. extended-stay hotel segment saw 4.1% supply growth in 2023.
Global hotel transaction volume reached $42 billion in 2023.
Australia's hotel market is expected to reach AUD 15 billion by 2028.
The resort hotel market worldwide is projected to grow by 5.2% annually through 2027.
Southeast Asia's hotel pipeline includes over 500,000 rooms under construction as of 2023.
The global timeshare market, part of hotel management, was valued at $10.5 billion in 2023.

Market Size and Growth Interpretation

The industry is on a global building spree fueled by luxury demand and tech investments, with the earnest hope that both guests and property management systems can keep up.

Occupancy and Demand

U.S. national occupancy rate averaged 63.5% in 2023.
New York City hotel occupancy reached 82.4% in December 2023.
Global hotel occupancy is forecasted to reach 65.2% in 2024.
U.S. resort hotels occupancy averaged 68.7% in 2023.
Europe's hotel occupancy grew 4.2% to 64.8% in 2023.
India's branded hotel occupancy averaged 70.5% in 2023.
U.S. extended-stay occupancy hit 72.1% in 2023.
Dubai hotel occupancy reached 78.9% in 2023.
Asia-Pacific urban hotels occupancy recovered to 62.3% in 2023.
U.S. convention hotels occupancy at 65.4% in 2023.
Latin America hotel occupancy up 5.8% to 59.2% in 2023.
Australia's major cities occupancy averaged 67.2% in 2023.
U.S. luxury segment occupancy 71.8% in 2023.
Southeast Asia leisure demand drove occupancy to 65.7% in 2023.
U.S. airport hotels occupancy 64.9% in 2023.
Global demand for hotel rooms grew 4.1% in 2023 to 2.8 billion room nights.
China's hotel occupancy rate was 45.6% in 2023.
U.S. suburban hotels occupancy 62.8% in 2023.
Middle East occupancy averaged 70.4% in 2023.
U.S. independent hotels occupancy up 3.2% to 60.1% in 2023.
Europe's beach resorts occupancy 75.6% in summer 2023.
U.S. downtown markets occupancy 59.3% in 2023.
Global business travel demand recovered to 85% of 2019 levels in 2023.

Occupancy and Demand Interpretation

While the world's hotels are collectively muddling through with middling occupancy, it's clear everyone would rather be on a beach in Dubai, luxuriating in New York, or simply anywhere but a downtown U.S. conference room.

Revenue and Financials

U.S. hotel RevPAR grew 8.5% in 2023 to $110.52.
Global hotel EBITDA margins are expected to average 32.5% in 2024.
U.S. hotel GOPPAR increased by 10.2% year-over-year in Q4 2023.
The average daily rate (ADR) for U.S. hotels rose 2.6% to $162.15 in 2023.
Europe's hotel RevPAR grew 11.4% in 2023.
U.S. luxury hotels achieved a RevPAR of $312.79 in 2023, up 7.4%.
Global hotel profit margins reached 35.2% in 2023 for upper upscale properties.
India's hotel RevPAR grew 14.5% in 2023.
U.S. hotel total revenue per available room (TRevPAR) hit $173.47 in 2023.
Asia-Pacific hotel ADR increased by 12.3% in 2023.
U.S. economy hotels saw RevPAR growth of 9.8% in 2023.
Global hotel labor costs rose 7.1% as a percentage of revenue in 2023.
Middle East hotel RevPAR surged 18.2% in 2023.
U.S. independent hotels reported 6.5% RevPAR growth in 2023.
Canada's hotel EBITDA grew 15% in 2023.
Latin America hotel TRevPAR up 10.4% in Q4 2023.
U.S. urban hotels RevPAR reached $138.45 in 2023.
Australia's hotel revenue grew 12% to AUD 12.5 billion in 2023.
Southeast Asia resort hotels ADR up 15.6% in 2023.
U.S. hotel profit per available guest (PAG) averaged $78 in 2023.
Global hotel group profit conversion ratio was 32.8% in 2023.
U.S. hotel F&B revenue share was 22.4% of total revenue in 2023.
Europe's luxury hotels saw GOP margins of 38.5% in 2023.
U.S. RevPAR index for upscale hotels was 105.2 in 2023.
Global hotel capital expenditure averaged 15% of revenue in 2023.

Revenue and Financials Interpretation

Despite the relentless grip of rising labor costs, the global hotel industry is proving it can still turn a handsome profit by artfully raising rates and making every room, meal, and amenity count, from luxury suites in Europe to economy stays in the U.S. and booming resorts in Southeast Asia.

Trends and Technology

Global hotel PMS adoption at 85% in 2023.
62% of hotels implemented contactless check-in by 2023.
AI chatbots used in 45% of global hotels for guest service in 2023.
Sustainability initiatives adopted by 78% of hotel chains in 2023.
Mobile key technology penetration reached 55% in U.S. hotels in 2023.
71% of hotels use revenue management systems in 2023.
IoT devices in hotels grew to 2.5 per room average in 2023.
40% of bookings via OTAs in 2023 globally.
Voice assistants integrated in 28% of luxury hotels in 2023.
Blockchain for loyalty programs piloted in 15% of major chains in 2023.
Energy management software used by 60% of European hotels in 2023.
52% of hotels adopted dynamic pricing in 2023.
VR tours implemented in 35% of marketing strategies in 2023.
Data analytics for personalization in 67% of upscale hotels in 2023.
Robot concierges in 12% of Asian hotels in 2023.
Cloud-based PMS market share 68% in 2023.
75% of millennials prefer eco-certified hotels in 2023.
NFC payments accepted in 49% of U.S. hotels in 2023.
Predictive maintenance tech in 41% of properties in 2023.
Metaverse hotel experiences tested by 8% of brands in 2023.
Guest feedback via AI sentiment analysis in 58% of chains in 2023.
Smart room controls in 63% of new builds in 2023.
OTA commission rates averaged 18.5% in 2023.
Biometric check-in in 22% of luxury properties in 2023.
ESG reporting mandatory for 45% of public hotel companies in 2023.

Trends and Technology Interpretation

Hotels are now racing to see who can be the most seamless, sustainable, and data-driven, yet 40% of their guests still enter through the digital concierge of a third-party OTA brandishing an 18.5% commission fee.

Sources & References

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