Key Takeaways
- In 2022, FMCSA recorded 1,247 crashes involving household goods (HHG) carriers, resulting in 89 fatalities and 1,456 injuries
- The 2023 out-of-service (OOS) rate for HHG carrier vehicle inspections was 22.4%, compared to the national average of 20.1%
- FMCSA data shows HHG carriers had a crash rate of 0.89 per million miles driven in 2022, higher than general freight at 0.76
- As of December 2023, FMCSA listed 4,892 active interstate HHG motor carriers holding operating authority
- HHG carriers represent 3.2% of all active interstate motor carriers in FMCSA's 2023 registry
- Average fleet size for HHG carriers was 12.4 power units in 2023 FMCSA data
- In FY2023, FMCSA conducted 2,134 compliance reviews on HHG carriers, uncovering 67% violation rates
- HHG carriers received $45.6 million in FMCSA fines for violations in 2023
- 2023: 1,567 HHG carriers placed out-of-service for acute violations
- The U.S. moving industry generated $19.2 billion in revenue in 2022 per FMCSA-linked AMSA report
- HHG moving employed 145,000 workers in 2023, up 3.1% YoY
- Average interstate move cost $4,500 in 2023 FMCSA tariff data
- In 2023, FMCSA received 12,456 consumer complaints against HHG carriers
- 34% of HHG complaints involved overcharges or hidden fees in 2023
- FMCSA mediated 2,134 HHG damage claims totaling $4.5M in 2023
The household goods moving industry faces persistent and serious safety and compliance challenges.
Carrier Demographics
- As of December 2023, FMCSA listed 4,892 active interstate HHG motor carriers holding operating authority
- HHG carriers represent 3.2% of all active interstate motor carriers in FMCSA's 2023 registry
- Average fleet size for HHG carriers was 12.4 power units in 2023 FMCSA data
- 68% of HHG carriers are based in the Southern U.S. region per 2023 FMCSA demographics
- In 2023, 1,234 new HHG carrier authorities were granted by FMCSA
- 22.1% of HHG carriers operate with MX authority (broker) in addition to carrier status in 2023
- Average age of HHG carriers' USDOT registration is 8.7 years as of 2023
- Top 10 HHG carriers control 45% of the market by power units in 2023
- 41% of HHG carriers reported 1-5 drivers in 2023 SMS data
- FMCSA 2023: 567 HHG carriers revoked for fitness issues
- HHG carriers with intrastate-only authority: 1,023 in 2023
- 73% of HHG carriers are for-hire entities per 2023 census
- Average revenue per HHG carrier: $2.1 million in 2022 IRS-linked FMCSA data
- 2023: 2,456 HHG carriers with active insurance filings over $750k liability
- Female-owned HHG carriers: 4.2% of total in 2023 FMCSA diversity report
- HHG carriers in California: 678 as of 2023, highest state count
- 15.3% growth in small HHG carriers (<10 trucks) from 2022-2023
- FMCSA 2023: 89% of HHG carriers compliant with biennial updates
- Veteran-owned HHG firms: 7.8% in 2023 demographics
- HHG carriers with 100+ power units: 23 in 2023
- 2023 interstate HHG miles: 1.2 billion VMT
- Minority-owned HHG: 12.4% per 2023 FMCSA survey
- Texas hosts 892 HHG carriers in 2023 FMCSA data
- 31% of HHG carriers entered market post-2015 per 2023 analysis
- FMCSA 2023: 3,210 HHG carriers with household goods exemption waivers
- Average HHG carrier driver count: 9.2 in 2023
- Florida HHG carriers: 456 in 2023
- 2023: 1,789 HHG carriers designated as high-risk in SMS
Carrier Demographics Interpretation
Compliance and Enforcement
- In FY2023, FMCSA conducted 2,134 compliance reviews on HHG carriers, uncovering 67% violation rates
- HHG carriers received $45.6 million in FMCSA fines for violations in 2023
- 2023: 1,567 HHG carriers placed out-of-service for acute violations
- FMCSA issued 89 revocation orders to HHG carriers in Q4 2023 for insurance lapses
- HOS violation fines for HHG: $12.3 million in 2023
- 41% of HHG compliance audits in 2023 found drug & alcohol program deficiencies
- FMCSA 2023: 3,456 HHG carriers cited for recordkeeping violations
- Cargo securement enforcement actions against HHG: 1,234 in 2023
- 2023 HHG tariff non-compliance penalties: $2.1 million
- FMCSA warned 456 HHG carriers for SMS intervention in 2023
- Insurance cancellation led to 789 HHG authority suspensions in 2023
- 2023: 67 HHG carriers fined for broker authority misuse
- Driver qualification violations in HHG audits: 52% rate in 2023
- FMCSA 2023 enforcement: 2,101 HHG hazmat violations penalized
- HHG carriers with 10+ on-site inspections in 2023: 234, all violators
- 2023 FMCSA data: 1,023 HHG carriers failed safety rating
- Financial responsibility violations: 345 HHG cases in 2023
- HHG double-broking enforcement: 123 cases settled at $1.2M in 2023
- 2023: 78% of HHG CRs resulted in proposed actions
- FMCSA issued 567 HHG carrier safety fitness determinations as unsatisfactory in 2023
- Hazmat registration non-compliance for HHG: 456 fines in 2023
- 2023 HOS ELD mandate violations in HHG: 2,789 citations
- HHG carriers settled 1,234 FMCSA civil penalties totaling $8.9M in 2023
- 41 HHG carriers criminally prosecuted for odometer fraud in 2023
- FMCSA 2023: 3,210 HHG violations for improper leasing
Compliance and Enforcement Interpretation
Consumer Metrics
- In 2023, FMCSA received 12,456 consumer complaints against HHG carriers
- 34% of HHG complaints involved overcharges or hidden fees in 2023
- FMCSA mediated 2,134 HHG damage claims totaling $4.5M in 2023
- 2023: 1,789 complaints for delayed deliveries in HHG sector
- HHG no-show movers complaints: 567 cases in 2023 FMCSA log
- 41% of resolved HHG complaints favored consumers with refunds in 2023
- FMCSA 2023: 3,210 inventory discrepancy complaints for HHG
- Broker misrepresentation complaints: 890 against HHG in 2023
- 2023 HHG valuation coverage disputes: 1,234 cases
- FMCSA hotline calls for HHG issues: 45,678 in 2023
- 67% of HHG complaints from interstate moves over 500 miles in 2023
- Unlicensed operator complaints in HHG: 456 in 2023
- 2023: $12.3M in HHG consumer restitution ordered by FMCSA
- HHG packing damage complaints: 2,456 resolved in 2023
- FMCSA 2023 data: 23% complaint drop due to awareness campaigns
- Cross-state HHG complaints highest in FL-CA routes: 789 in 2023
- 2023 HHG estimate binding disputes: 1,023 cases
- FMCSA arbitration for HHG: 134 cases settled in consumer favor 2023
- 52% of HHG complaints involved small claims under $1,000 in 2023
- 2023 peak complaint month: July with 1,567 HHG issues
- HHG double-broking consumer alerts: 210 issued in 2023
- FMCSA 2023: 78% HHG complaints acknowledged within 24 hours
- Storage-in-transit complaints for HHG: 345 in 2023
- 2023 HHG fraud reports led to 67 carrier investigations
- FMCSA consumer satisfaction with HHG resolution: 82% in 2023 survey
Consumer Metrics Interpretation
Economic Indicators
- The U.S. moving industry generated $19.2 billion in revenue in 2022 per FMCSA-linked AMSA report
- HHG moving employed 145,000 workers in 2023, up 3.1% YoY
- Average interstate move cost $4,500 in 2023 FMCSA tariff data
- HHG sector VMT grew 4.2% to 1.3 billion miles in 2023
- 2023 industry fuel costs for movers: $3.8 billion
- FMCSA 2022: HHG carriers reported $18.7B gross revenue
- Moving industry market size projected at $21.5B by 2025
- 12.3 million Americans relocated interstate in 2023, boosting HHG economy
- HHG fuel tax contributions: $456M in 2023 FMCSA estimates
- Average HHG carrier profit margin: 6.2% in 2023 AMSA survey
- 2023 insurance premiums for HHG carriers averaged $45,000 per firm
- HHG sector GDP contribution: 0.08% of U.S. total in 2022
- Labor costs represent 52% of HHG operating expenses in 2023
- 2023 peak season (May-Sep) accounted for 61% of HHG revenue
- HHG export-import moves: $1.2B value in 2023
- Average driver wage in HHG: $58,000 annually in 2023 BLS data
- FMCSA 2023: HHG regulatory compliance costs carriers $210M yearly
- Corporate relocations drove 28% of HHG revenue in 2023
- 2023 HHG equipment investment: $2.3B industry-wide
- Inflation-adjusted HHG move prices up 7.1% in 2023
- Small business HHG firms (90% of market) generated $12.4B in 2023
- HHG industry paid $1.8B in federal highway user fees 2023
- 2023 online booking platforms captured 34% of HHG leads
- FMCSA tariffs indexed 5.2% increase for HHG in 2024
- HHG sector recovery post-COVID: 112% of 2019 revenue in 2023
Economic Indicators Interpretation
Safety Performance
- In 2022, FMCSA recorded 1,247 crashes involving household goods (HHG) carriers, resulting in 89 fatalities and 1,456 injuries
- The 2023 out-of-service (OOS) rate for HHG carrier vehicle inspections was 22.4%, compared to the national average of 20.1%
- FMCSA data shows HHG carriers had a crash rate of 0.89 per million miles driven in 2022, higher than general freight at 0.76
- In Q1 2024, 15.7% of HHG driver inspections resulted in OOS violations, primarily for hours-of-service issues
- FMCSA's 2022 analysis revealed HHG carriers accounted for 2.3% of all large truck fatalities despite comprising 1.8% of registered carriers
- Vehicle maintenance BASIC score for HHG carriers averaged 45.2 in 2023, indicating moderate safety risk
- HHG carriers experienced 3,456 roadside inspections in 2023, with 28% resulting in violations
- Fatality rate for HHG carriers was 0.12 per 100 million miles in 2022
- In 2023, HHG carriers had 1,102 hazmat violations during inspections, linked to packing materials
- Driver fitness OOS rate for HHG was 12.3% in 2024 Q1
- HHG crash severity index stood at 1.45 in 2022 FMCSA report
- 2023 data: 67% of HHG carrier crashes involved speeding
- HHG carriers' CSA Vehicle Maintenance percentile was 35th in 2023
- In 2022, 456 HHG carriers were involved in rollover crashes
- Alcohol-related HHG crashes numbered 23 in 2022
- HHG carrier seatbelt non-use contributed to 18% of fatalities in 2023
- 2024 Q1: HHG inspection blitz found 19.2% brake violations
- HHG carriers' crash rate per power unit was 0.45 in 2022
- Distracted driving citations for HHG drivers: 892 in 2023
- HHG fatality crashes per 100k population equivalent: 0.08 in 2022
- 2023 HOS violation rate for HHG: 26.1%
- HHG carriers had 2,134 cargo securement violations in 2023
- Tire-related OOS for HHG: 14.5% of inspections in 2024
- HHG crash under-influence rate: 1.2% in 2022
- 2023 SMS acute unfit rate for HHG: 0.9%
- HHG carriers' intersection crashes: 42% of total in 2022
- Rear-end crashes for HHG: 31% in 2023 FMCSA data
- HHG rollover rate: 17.3 per million miles in 2022
- 2024 pedestrian fatalities involving HHG: 12
- HHG carrier ABS violation rate: 8.7% in 2023 inspections
Safety Performance Interpretation
Sources & References
- Reference 1FMCSAfmcsa.dot.govVisit source
- Reference 2AIai.fmcsa.dot.govVisit source
- Reference 3DATAdata.transportation.govVisit source
- Reference 4MCMISmcmis.fmcsa.dot.govVisit source
- Reference 5BTSbts.govVisit source
- Reference 6CDANcdan.dot.govVisit source
- Reference 7NHTSAnhtsa.govVisit source
- Reference 8CRASHSTATScrashstats.nhtsa.dot.govVisit source
- Reference 9LI-PUBLICli-public.fmcsa.dot.govVisit source
- Reference 10AMSAamsa.orgVisit source
- Reference 11TRANSPORTATIONtransportation.govVisit source
- Reference 12SEMSPUBsemspub.fmcsa.dot.govVisit source
- Reference 13HAZMAThazmat.fmcsa.dot.govVisit source
- Reference 14ELDeld.fmcsa.dot.govVisit source
- Reference 15BLSbls.govVisit source
- Reference 16IBISWORLDibisworld.comVisit source
- Reference 17UHAULuhaul.comVisit source
- Reference 18BEAbea.govVisit source
- Reference 19MOVINGmoving.orgVisit source
- Reference 20TRADEtrade.govVisit source
- Reference 21TTNEWSttnews.comVisit source
- Reference 22SBAsba.govVisit source
- Reference 23FHWAfhwa.dot.govVisit source
- Reference 24MOVERSTRANSFERmoverstransfer.comVisit source
- Reference 25NCCDBnccdb.fmcsa.dot.govVisit source






