01 Industry overview
The engineering services outsourcing industry at a glance
The global engineering services outsourcing market was estimated at $3.2 billion in 2025 and is forecast to expand rapidly as manufacturers and technology companies seek specialized engineering capacity, digital capabilities and lower delivery costs.
- $3.2B[76]
- Global market size, 2025
- 20.4%[76]
- Forecast CAGR, 2026–2033
- 40.5%[76]
- Asia-Pacific share, 2025
- $55.7B[77]
- India ER&D revenue, FY2025
- Market size
- Grand View Research estimated the global engineering services outsourcing market at $3.2 billion in 2025 and $4.1 billion in 2026. The market definition covers outsourced design, prototyping, system integration and testing services across industrial applications.[76]
- Forecast & CAGR
- The market is projected to reach $15.2 billion by 2033, representing a 20.4% compound annual growth rate from 2026 to 2033. Growth is linked to rising engineering complexity, demand for specialized skills and adoption of digital engineering technologies.[76]
- Market share & regions
- Asia-Pacific held the largest regional share at 40.5% of global revenue in 2025. China was identified as the largest country market, while the report covers North America, Europe, Latin America and the Middle East and Africa as additional regions.[76]
- Segmentation
- Testing was the largest service segment, accounting for more than 32.2% of the market in 2025, while onshore delivery represented 64.18%. Applications include aerospace, automotive, healthcare, industrial production, consumer electronics, semiconductors and telecommunications.[76]
- Key players & concentration
- The competitive landscape is fragmented, with global engineering providers, IT-services companies, specialist consultancies and regional firms competing across verticals. Named providers include Akkodis, Alten, Capgemini Engineering, HCL Technologies, Infosys, Tata Elxsi, Tata Consultancy Services, Tech Mahindra and Wipro; no reliable public concentration ratio was identified.[76]
- Pricing
- Time-and-materials contracts remained the dominant commercial model, used to a significant extent by 72% of surveyed organizations in Capgemini’s 2025 engineering and R&D survey. Performance-based outsourcing was used significantly by 43%, while 62% planned to increase its use over the following two to three years.[7]
- Trends, drivers & challenges
- Capgemini reported that 78% of surveyed organizations had experienced rising engineering costs and that nearly half had seen longer design and development timelines. More than 75% of executives expected AI to improve productivity, time to market or cost reduction by 20%–50%, while talent shortages, legacy systems, supply-chain disruption and regulatory or compliance demands remained barriers.[7]
- Consumer behavior & competition
- Engineering buyers are increasingly seeking outcome-based and partnership-oriented delivery rather than purely labor-based outsourcing. In Capgemini’s 2025 survey, 62% of organizations planned to increase performance-based outsourcing and 55% planned to increase build-operate-transfer models over the next two to three years.[7]
- M&A
- Akkodis completed its acquisition of SOGECLAIR’s engineering activities dedicated to Airbus on October 1, 2026. The acquired business comprised 366 engineers across France, Spain, Germany, Canada, India and the United Kingdom, strengthening Akkodis’ aerospace, defense and mobility engineering offering.[78]
- Latest news
- The latest identified industry development was Akkodis’ October 2026 completion of the SOGECLAIR engineering-activities acquisition. Separately, Capgemini’s 2026 engineering and R&D research found that 84% of executives planned to increase AI investment, while only 15% believed AI could replace human engineers’ creativity and problem-solving.[78][7]
02 Ranking
Top 10 Companies in the Engineering Services Outsourcing Industry
The leading companies in the engineering services outsourcing industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
Infosys stands out for engineering services outsourcing since it reports 9.6% revenue growth and a 21% operating margin in engineering and R&D services, whereas Accenture stands out for the same buyer focus with 6.5% revenue growth and a 15.4% operating margin.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in engineering and R&D outsourcing
Infosys
IN
Ranked #1 · 9.6 · Engineering and R&D outsourcing
Why we picked it: Its global digital engineering and product engineering services profile is backed by 9.6% revenue growth and 21% operating margin.
#2 overall
Accenture
IE
Ranked #2 · 9.6 · Engineering and R&D outsourcing
Why we picked it: Its global digital engineering and industrial engineering services profile is supported by 6.5% revenue growth and 15.4% operating margin.
#3 overall
HCLTech
IN
Ranked #3 · 9.3 · Engineering and R&D outsourcing
Why we picked it: Its engineering and R&D services segment is evidenced by FY25 revenue of INR 18,960 crore.
Pick 1 is the #1 company overall. No other segment places in the top 5, so picks 2 and 3 follow rank.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | Infosys Engineering and R&D outsourcing · IN | 9.6 | 9.5 | 9.2 | 9.8 | 9.9 | |
Company snapshot · Infosys · Data as of November 11, 2026 Infosys was named a 2025 HFS market leader in engineering and R&D services.[79]
| |||||||
| 2 | Accenture Engineering and R&D outsourcing · IE | 9.6 | 9.9 | 8.7 | 9.4 | 9.9 | |
Company snapshot · Accenture · Data as of November 11, 2026 Accenture was named a 2025 HFS market leader in engineering and R&D services.[79]
| |||||||
| 3 | HCLTech Engineering and R&D outsourcing · IN | 9.3 | 9.0 | 9.1 | 9.6 | 9.9 | |
Company snapshot · HCLTech · Data as of November 11, 2026 HCLTech reported FY25 Engineering and R&D Services revenue of INR 18,960 crore.[80]
| |||||||
| 4 | Capgemini Engineering and R&D outsourcing · FR | 9.3 | 9.5 | 8.3 | 9.2 | 9.9 | |
Company snapshot · Capgemini · Data as of November 11, 2026 Capgemini ranked among the global top five engineering services providers by Everest Group.[10]
| |||||||
| 5 | Tata Consultancy Services Engineering and R&D outsourcing · IN | 9.1 | 9.6 | 9.1 | 9.0 | 7.9 | |
Company snapshot · Tata Consultancy Services · Data as of November 11, 2026 TCS is listed by market research as a leading engineering services outsourcing provider.[81]
| |||||||
| 6 | Tech Mahindra Engineering and R&D outsourcing · IN | 9.1 | 9.1 | 8.6 | 9.4 | 9.3 | |
Company snapshot · Tech Mahindra · Data as of November 11, 2026 Tech Mahindra was named a 2025 HFS market leader in engineering and R&D services.[79]
| |||||||
| 7 | Quest Global Aerospace, defense, automotive and industrial engineering · SG | 8.9 | 7.8 | 9.5 | 9.8 | 9.3 | |
Company snapshot · Quest Global · Data as of November 11, 2026 Quest Global was included among leading ER&D providers in the 2025 HFS Horizons assessment.[79]
| |||||||
| 8 | L&T Technology Services Pure-play digital engineering and ER&D services · IN | 8.9 | 7.8 | 9.1 | 9.7 | 9.9 | |
Company snapshot · L&T Technology Services · Data as of November 11, 2026 LTTS reports operations in more than 25 countries and focuses on AI, digital and ER&D services.[37]
| |||||||
| 9 | Tata Technologies Automotive, aerospace and industrial product engineering · IN | 8.6 | 8.1 | 8.7 | 9.0 | 9.3 | |
Company snapshot · Tata Technologies · Data as of November 11, 2026 Tata Technologies provides product engineering services to automotive and industrial OEMs.[82]
| |||||||
| 10 | ALTEN Engineering and R&D outsourcing across industrial sectors · FR | 8.4 | 8.9 | 8.0 | 7.7 | 8.7 | |
Company snapshot · ALTEN · Data as of November 11, 2026 ALTEN generated EUR 4.099 billion in 2025 from engineering and technology consulting activities.[1]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Samuel Norberg. (2026, November 11). Top 10 companies in the engineering services outsourcing industry. In Engineering Services Outsourcing Industry Statistics. Gitnux. https://gitnux.org/engineering-services-outsourcing-industry-statistics/#top-companies
Revenue of the largest engineering services outsourcing companies
Accenture leads with $74.2B in annual revenue (group level, converted to USD).
03 Trends & forecasts
Top 10 Engineering Services Outsourcing Industry Trends & Forecasts 2027
What is changing in the engineering services outsourcing industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01Market growth accelerates through 2027
High confidenceGrand View Research valued the global engineering services outsourcing market at $3.2 billion in 2025 and projected $4.1 billion in 2026, with a 20.4% CAGR expected from 2026 to 2033. The market definition includes outsourced design, prototyping, system integration and testing.[76]
Forecast 2027: The market should approach approximately $5.0 billion in 2027 if the published 20.4% CAGR is sustained. Demand will remain strongest where engineering complexity and specialist-skill shortages exceed internal capacity.
02Asia-Pacific remains the largest hub
High confidenceAsia-Pacific accounted for 40.5% of global engineering services outsourcing revenue in 2025, while China was identified as the largest country market. India’s ER&D revenue reached $55.7 billion in FY2025, according to Nasscom.[76][77]
Forecast 2027: Asia-Pacific should retain the largest regional position in 2027, with India continuing to gain work in software, embedded systems, semiconductor engineering and product development. China will remain important, although geopolitical and data-localization requirements will encourage more distributed delivery.
03Onshore and hybrid delivery gain ground
High confidenceOnshore delivery represented 64.18% of the market in 2025, reflecting demand for close collaboration, regulatory compliance and faster execution. Capgemini also reported that organizations are broadening partner ecosystems and diversifying outsourcing models.[76][7]
Forecast 2027: In 2027, buyers will favor hybrid delivery: high-value architecture, customer-facing work and regulated activities nearshore or onshore, combined with offshore scale for routine design, software and testing. Pure offshore models should lose share in safety-critical and highly collaborative programs.
04Testing stays the largest service pool
High confidenceTesting accounted for more than 32.2% of the engineering services outsourcing market in 2025. Separately, the World Quality Report found that 89% of organizations were piloting or deploying GenAI-augmented quality-engineering workflows, although only 15% had reached enterprise-wide implementation.[76][83]
Forecast 2027: Testing and quality engineering should remain the largest outsourcing service category in 2027, but spending will shift from manual test execution toward automation, test design, validation, reliability engineering and continuous quality controls. Providers with domain-specific compliance expertise should capture premium work.
05AI investment becomes mainstream
High confidenceCapgemini found that 84% of organizations planned to increase AI investment in engineering and R&D over the following two to three years, while more than 75% expected AI to improve productivity, time to market or cost reduction by 20%–50%.[7]
Forecast 2027: By 2027, AI-assisted design, simulation, code generation, documentation and maintenance should be standard features in major outsourcing bids. Buyers will increasingly require measurable productivity, cycle-time or cost outcomes rather than generic AI capability claims.
06Human oversight remains essential
High confidenceOnly 15% of executives in Capgemini’s 2026 engineering and R&D research believed AI could replace the creativity and problem-solving of human engineers. The same research identified talent shortages as a continuing barrier to engineering performance.[7]
Forecast 2027: Engineering outsourcing in 2027 will emphasize human-in-the-loop operating models, with AI handling repetitive work while engineers retain responsibility for requirements, architecture, safety, validation and trade-offs. Providers will compete on AI-enabled engineers rather than on labor arbitrage alone.
07AI quality scaling remains constrained
High confidenceThe World Quality Report reported average productivity gains of 19% from GenAI in quality engineering, but one-third of organizations saw little effect. Key barriers included data privacy risks at 67%, integration complexity at 64% and hallucination or reliability concerns at 60%.[83][84]
Forecast 2027: In 2027, outsourcing demand will favor providers that can integrate AI into legacy toolchains, protect client data and provide traceable validation. AI-enabled quality services will expand, but enterprise-scale deployment will remain uneven rather than universal.
08Outcome-based contracts expand
High confidenceCapgemini reported that time-and-materials contracts were used significantly by 72% of surveyed organizations, while performance-based outsourcing was used significantly by 43%. A further 62% planned to increase performance-based outsourcing over the next two to three years.[7]
Forecast 2027: Time-and-materials will still dominate in 2027, but performance-based, milestone-based and revenue-sharing structures should grow faster. Contracts will increasingly link fees to launch speed, defect reduction, automation coverage, cost savings or product outcomes.
09Build-operate-transfer models spread
Medium confidenceCapgemini identified build-operate-transfer models as an expanding outsourcing approach, with 55% of organizations planning to increase their use over the following two to three years. The shift reflects demand for flexible capacity without permanently outsourcing every engineering function.[7]
Forecast 2027: In 2027, providers will increasingly establish engineering centers, digital factories and AI teams that can later be transferred to clients. This model should be most attractive for companies entering new geographies or building scarce capabilities such as embedded software, chip design and AI governance.
10Physical AI creates new demand
Medium confidenceCapgemini’s 2026 physical-AI research found that two-thirds of organizations rated physical AI as a high priority for the next three to five years. Nearly four in ten executives expected new revenue opportunities, and 60% believed physical AI would enable robotics in previously impractical areas.[7]
Forecast 2027: By 2027, outsourcing demand should increase for robotics software, sensor fusion, simulation, industrial vision, digital twins and human-robot safety. Commercial activity will remain concentrated in pilots and selected production use cases, but physical AI will become a clearer growth vertical for engineering providers.
04 Statistics
Technology & Innovation
AI adoption is measurable in engineering services. More than 75% of engineering executives expected AI to improve productivity, time to market or cost by 20%–50% in 2025.
AI in the engineering services outsourcing industry
- 65% of ALTEN employees had received AI training by 2025.[1]
- 65% of leaders at less digitally mature engineering service providers planned to increase AI investment in 2025.[2]
- 76% of global engineering service providers said AI would enhance their industry in 2024.[2]
- 75% of leaders at digitally mature engineering service providers planned to increase AI investment in 2025.[2]
- 68% of global engineering service providers said AI would make their industry more creative in 2025.[2]
- 25% of ALTEN technology projects integrated AI tools in 2025.[1]
Digital Transformation in the professional and business services sector (sector benchmark)
- 35.51% of EU professional, scientific and technical enterprises using AI applied it to business-administration or management processes in 2025.[3]
- 55% of business-services CEOs identified keeping pace with technology and AI transformation as their greatest concern in PwC’s 2025 global CEO survey.[4]
- 51% of U.S. technology executives reported no increase in performance or profitability from digital-transformation investments during the previous two years.[5]
- 40.4% of EU enterprises in professional, scientific and technical activities used at least one AI technology in 2025.[3]
Technology Adoption in the professional and business services sector (sector benchmark)
- 18.55% of EU professional, scientific and technical enterprises using AI applied it to ICT security in 2025.[3]
- 30.87% of EU professional, scientific and technical enterprises using AI applied it to accounting, controlling or finance management in 2025.[3]
- 22.32% of EU professional, scientific and technical enterprises using AI applied it to research and development or innovation activities in 2025.[3]
- 27.33% of EU professional, scientific and technical enterprises using AI applied it to production processes in 2025.[3]
Cloud Computing in the professional and business services sector (sector benchmark)
- 91.2% of Finnish professional, scientific and technical enterprises used cloud computing services in 2023.[6]
- 77.7% of Dutch professional, scientific and technical enterprises used cloud computing services in 2023.[6]
- 90.7% of Australian professional, scientific and technical enterprises used cloud computing services in 2022.[6]
- 80.4% of Danish professional, scientific and technical enterprises used cloud computing services in 2023.[6]
Big Data in the professional and business services sector (sector benchmark)
- 46.8% of Swedish professional, scientific and technical enterprises conducted big-data analysis in 2023.[6]
- 45.4% of Finnish professional, scientific and technical enterprises conducted big-data analysis in 2023.[6]
- 57.5% of Dutch professional, scientific and technical enterprises conducted big-data analysis in 2023.[6]
- 47.5% of German professional, scientific and technical enterprises conducted big-data analysis in 2023.[6]
IoT in the professional and business services sector (sector benchmark)
- 36.3% of Irish professional, scientific and technical enterprises used Internet-of-Things technologies in 2021.[6]
- 52.0% of South Korean professional, scientific and technical enterprises used Internet-of-Things technologies in 2022.[6]
- 35.6% of Swedish professional, scientific and technical enterprises used Internet-of-Things technologies in 2021.[6]
- 42.6% of Austrian professional, scientific and technical enterprises used Internet-of-Things technologies in 2021.[6]
Innovation in the engineering services outsourcing industry
- 32% of organizations had embedded their engineering and R&D outsourcing decision framework into operating processes in 2025.[7]
- 62% of organizations planned to increase performance-based engineering and R&D outsourcing over the following two to three years.[7]
- $1.52–$1.53 trillion was global engineering and R&D spending in 2024, with about 5% allocated to outsourcing.[7]
- 43% of organizations used performance-based engineering and R&D outsourcing to a significant extent in 2025.[7]
05 Statistics
Data & Analytics
Buyers face data-quality and data-integration friction. 95% of enterprise companies with at least $1 billion in revenue had experienced a data-quality issue directly affecting business outcomes in 2024.
Business intelligence in the engineering services outsourcing industry
- 983.5 billion yen was Hitachi’s fiscal 2023 revenue from Services & Platforms, including digital engineering and analytics capabilities.[8]
- 20% of enterprise buyers outsourced inbound customer service in IDC research published in 2026.[9]
- 24% of enterprise buyers outsourced technology support in IDC research published in 2026.[9]
- 14% of global outsourcing transactions included analytics in the quarter reported by Everest Group in 2018.[10]
- 22% of enterprise buyers outsourced customer-retention management in IDC research published in 2026.[9]
- 32% of Hitachi’s fiscal 2023 revenue came from its Services & Platforms business, which includes digital engineering, cloud services, AI and analytics.[8]
Data analytics in the engineering services outsourcing industry
- 18% of digital champions used data analytics and AI comprehensively in product development, according to PwC Strategy&.[11]
- 41% of companies used data analytics and AI within product-development processes in PwC’s digital product-development research.[11]
- 12.7% was ExlService Holdings’ fiscal 2024 year-over-year revenue growth across its analytics-led business portfolio.[12]
- 5% of companies used data analytics and AI comprehensively within product-development processes in PwC’s research.[11]
- $1,838.4 million was ExlService Holdings’ fiscal 2024 revenue, including its Analytics reportable segment.[12]
Data Quality in the professional and business services sector (sector benchmark)
- 95% of enterprise companies with at least $1 billion in revenue had experienced a data-quality issue directly affecting business outcomes in 2024.[13]
- 87% of enterprise data leaders said traditional rules-based approaches to data quality did not scale to current needs in 2024.[13]
- 50% of organizations identified data-quality issues as the biggest challenge affecting their data-integration projects in 2024.[14]
- 23% of supply management firms spent at least 21% of their time cleaning data in 2024.[15]
- 49% of supply management organizations reported that their data quality was good or excellent in 2024, based on a survey of more than 121 respondents.[15]
- 67% of supply management organizations said their data quality was better or significantly better than two years earlier in 2024.[15]
Data Governance in the professional and business services sector (sector benchmark)
- 18.3% of organizations used a data-governance or catalog solution as part of their governance program in 2024.[16]
- 71% of global organizations reported having a data-governance program in 2024, up from 60% in 2023.[14]
- 61% of organizations had a dedicated data-governance function in 2024, according to a survey of more than 121 supply management professionals.[15]
- 81% of supply management organizations found their data-governance program useful in 2024.[15]
- 32% of organizations in the 2024 governance study had a formal governance organization in place, while 68% had none.[16]
- 33% of North American organizations had a formal data-governance organization in place in 2024.[16]
KPIs in the engineering services outsourcing industry
- 38% was the year-over-year increase in engineering annual contract value reported by ISG in its outsourcing index analysis.[17]
- 45% was the field-service backlog reduction reported after an Accenture platform consolidation.[18]
- 96% compliance at key customer touchpoints was achieved in an Accenture after-sales engineering service transformation.[18]
- 100% pick accuracy was reported in an Accenture 5G-enabled warehouse and inventory-counting case.[18]
- 40% was the reduction in complaints reported in an Accenture after-sales service transformation.[18]
- 10% was the field-productivity improvement reported in an Accenture after-sales service transformation.[18]
06 Statistics
Strategy & Growth
AI investment plans are widespread across engineering and R&D. 84% of engineering and R&D organizations planned to increase AI investment in 2025.
Growth in the engineering services outsourcing industry
- 84% of engineering and R&D organizations planned to increase AI investment in 2025.[7]
- More than 75% of engineering executives expected AI to improve productivity, time to market or cost by 20–50% in 2025.[7]
- 74% of business leaders planned to increase investment in engineering, R&D and innovation in 2025.[7]
- 78% of engineering and R&D organizations reported rising engineering costs in 2025.[7]
- 15% of engineering executives believed AI could replace the creativity and problem-solving of human engineers in 2025.[7]
Differentiation in the engineering services outsourcing industry
- 13% was the year-on-year growth rate of Persistent Systems’ engineering-services revenue in calendar year 2023.[10]
- 64% of the Engineering Services Top 50 consisted of broad-based providers in 2022, compared with 36% pure-play providers.[10]
- 19% was the year-on-year growth rate of Segula Technologies’ engineering-services revenue in calendar year 2023.[10]
- 36% of the Engineering Services Top 50 consisted of pure-play providers in 2022.[10]
- 56% of the Engineering Services Top 50 consisted of broad-based providers in 2021 according to the published comparative series.[10]
- 25% was the year-on-year growth rate of Safran Engineering Services’ engineering-services revenue in calendar year 2023.[10]
Mergers and acquisitions in the engineering services outsourcing industry
- 2.0 percentage points was the contribution of Cognizant’s recently completed acquisitions to its 2024 year-on-year revenue change.[19]
- $800 million was the expected annualized 2024 revenue contribution of the Belcan business acquired by Cognizant.[19]
- $1.6 billion was Cognizant’s total capital deployed on acquisitions in 2024.[20]
- More than 6,500 engineers and technical consultants joined Cognizant through its Belcan acquisition in 2024.[19]
- $1.3 billion was Cognizant’s purchase price for Belcan, an engineering R&D services provider, in 2024.[19]
- More than $100 million in annual revenue synergies were expected from Cognizant’s Belcan acquisition within three years.[19]
Strategic partnerships in the engineering services outsourcing industry
- 1 memorandum of understanding was signed by Cyient and SkyDrive in 2024 to collaborate on product development, engineering, manufacturing and digital services.[21]
- 1 partnership expansion was announced by Cyient and Allegro MicroSystems in 2024 to establish a semiconductor-focused center of excellence.[21]
- 1 memorandum of understanding was signed by Cyient and Micware Navigations for engineering-services support, customer introductions and marketing strategy in fiscal year 2025.[21]
- 40% of organizations planned to increase revenue-sharing partnerships or joint ventures for engineering outsourcing over the following two to three years in 2025.[7]
- 16 high-impact capability areas were targeted by Siemens and Capgemini in their 2025 AI-native manufacturing partnership.[7]
07 Statistics
People & Workforce
Workforce readiness for AI is increasingly specific. More than 70% of Tata Elxsi employees completed foundation AI learning by the end of fiscal 2025.
Hiring in the engineering services outsourcing industry
- 3,633 permanent employees under age 30 were hired by ALTEN in France in 2024.[22]
- 11,510 engineers worked in France for ALTEN at December 31, 2024.[22]
- 21,000 engineers worked in Europe excluding France for ALTEN at December 31, 2024.[22]
- 50,900 engineers were employed by ALTEN across its geographic regions at December 31, 2024.[22]
- 20,620 employees were hired by ALTEN worldwide in 2024.[22]
Employee retention in the engineering services outsourcing industry
- 4,382 employees left ALTEN France in 2024 through all termination categories.[22]
- 16.9% was Cyient Digital Engineering’s last-twelve-month voluntary attrition rate in the first quarter of fiscal 2026.[23]
- 13.3% was Tata Elxsi’s employee attrition rate in fiscal 2025.[24]
- 13,194 permanent employees resigned from ALTEN worldwide in 2024.[22]
- 19,097 employees left ALTEN worldwide in 2024 through all termination categories.[22]
Remote Work in the professional and business services sector (sector benchmark)
- 62.8% of U.S. professional and business-services employees who could work at home did so during 2024–2025, while 66.0% could work at home.[25]
- 37.21% was the average share of paid workdays performed from home by U.S. professional and business-services employees in January 2025.[26]
- About 45% of U.S. professional and business-services workers worked remotely during October 2023–September 2024, including hybrid and fully remote work.[27]
- 54% of U.S. professional-services firms reported having at least one paid work-from-home employee in November 2024–January 2025.[28]
Hybrid Work in the professional and business services sector (sector benchmark)
- 27% of U.S. full-time employees worked in a hybrid arrangement in 2025, compared with 12% fully remote and 61% fully on-site.[29]
- Across U.S. professional and business services, 22% of full-time employees worked fully from home during January–April 2025.[30]
- Across U.S. professional and business services, 39% of full-time employees worked fully onsite during January–April 2025.[30]
- 61% of U.S. employees with remote-capable jobs preferred hybrid work in November 2025, compared with 33% preferring fully remote work.[31]
- Across U.S. professional and business services, 38% of full-time employees worked hybrid schedules during January–April 2025.[30]
Upskilling in the engineering services outsourcing industry
- More than 70% of Tata Elxsi employees completed foundation AI learning by the end of fiscal 2025.[24]
- 85% of ALTEN’s worldwide employees were consultants at December 31, 2024.[22]
- 65% of ALTEN employees had been trained in AI by 2025.[1]
- 200+ Tata Elxsi employees gained advanced AI or generative-AI certifications by the end of fiscal 2025.[24]
- 5,000+ data and AI experts were mobilized by ALTEN to support clients in 2025.[1]
Employee Engagement in the professional and business services sector (sector benchmark)
- 34% of U.S. employees were engaged at work in 2022, while 16% were actively disengaged.[31]
- 32% of U.S. employees were engaged at work in 2024, while 17% were actively disengaged.[31]
- 33% of U.S. employees were engaged at work in 2023, while 16% were actively disengaged.[31]
- 32% of U.S. employees were engaged at work in 2025, while 17% were actively disengaged.[31]
08 Statistics
Customer & Sales
Retention and customer experience show up in buyer reporting. 90% of L&T Technology Services’ customers gave repeat orders in fiscal 2026.
Customer experience in the engineering services outsourcing industry
- 140 enterprise interviews formed Everest Group’s 2024 assessment of customer satisfaction with 38 global engineering service providers.[10]
- 96% was Expleo’s 2025 score for quality of relationship in its global customer-satisfaction survey.[32]
- 44 was SES’s corporate Net Promoter Score in 2024, reflecting customer experience across its service operations.[33]
- 92% was Expleo’s 2025 score for project conduct in its global customer-satisfaction survey.[32]
- 91% was Expleo’s 2025 score for quality of services in its global customer-satisfaction survey.[32]
Customer retention in the engineering services outsourcing industry
- 45.1% of the technology-services company’s fiscal-2025 customers were repeat customers from fiscal 2024.[12]
- 92% of Geotex Engineering’s 2023 sales came from repeat business.[34]
- 113% was DRS’s average net revenue retention across 2023, 2024 and 2025.[12]
- 60% of the engineering-services company’s 2025 revenue came from customers that had contracted with it for at least three of the previous five years.[12]
- 73% of Bowman Consulting Group’s customers were repeat customers in 2025, excluding customers acquired during that year.[35]
Customer loyalty in the engineering services outsourcing industry
- 63 was the Net Promoter Score reported by the engineering-services company for 2025.[12]
- 44 was SES’s corporate Net Promoter Score in 2024.[33]
- 60% of the engineering-services company’s 2025 revenue came from customers retained for at least three of the previous five years.[12]
- 86 was ISG Engineering Services’ reported Net Promoter Score.[36]
- 90% of L&T Technology Services’ customers gave repeat orders in fiscal 2026, indicating repeat-purchase loyalty.[37]
09 Statistics
Marketing & Brand
Influencer Marketing in the professional and business services sector (sector benchmark)
- 44% of B2B influencer-marketing practitioners say finding the right talent is their single biggest collaboration obstacle, based on Q1 2026 research.[38]
- 86% of B2B influencer-marketing practitioners and creators prefer co-creating content with brands rather than amplifying finished brand content, based on Q1 2026 research.[38]
- 78% of B2B influencer-marketing practitioners identify brand awareness and lead generation as their joint top challenges, based on Q1 2026 research.[38]
- 74% of B2B influencers use artificial-intelligence tools to enhance content creation, based on Q1 2026 research.[38]
10 Statistics
Operations & Execution
Execution outcomes are tied to process control and governance. 81% of organizations used some form of formal framework for engineering outsourcing and partnering decisions in 2025, though only 32% embedded it.
Process optimization in the engineering services outsourcing industry
- 80% was the maximum reduction in contract-negotiation time after engineering-services procurement processes were streamlined in a U.S. agency case.[39]
- More than 750,000 project schedules represented over $2.5 trillion in capital spending in a construction-engineering dataset used to improve project planning and execution.[40]
- 40% of companies using outsourced engineers applied them primarily to engineering work, according to a 2025 survey of packaging and processing equipment manufacturers.[41]
- 61% of organizations planned to increase internal reorganization to streamline engineering and R&D operations over the following two to three years, based on a 2025 global survey.[7]
- 36% of companies outsourcing engineering functions used outsourced engineers for documentation, according to a 2025 packaging and processing equipment survey.[41]
Operational efficiency in the engineering services outsourcing industry
- 24% was the average share of research, development and engineering expenditure allocated to outsourcing in Gartner’s 2024 benchmark.[42]
- 81% of organizations used some form of formal framework for engineering outsourcing and partnering decisions in 2025, although only 32% had embedded it into their processes.[7]
- 38% of global engineering and R&D outsourcing awards above $5 million in annual contract value increased year over year in ISG’s reported period.[17]
- 55% of organizations planned to increase build-operate-transfer engineering partnerships over the next two to three years, according to a 2025 survey.[7]
- 37% of packaging and processing equipment manufacturers outsourced at least some engineering functions in a 2025 industry survey.[41]
Quality management in the engineering services outsourcing industry
- 1.5% was the error rate achieved in a 24-month outsourced engineering CAD-migration program using U.S. and India-based engineers.[43]
- 4% was the rejection rate after an outsourced engineering and procurement process was implemented for a U.S. remodeling company, down from 10%.[44]
- 10% of outsourced engineering projects experienced overruns in an architecture and engineering services benchmark cited by Sage, indicating a quality and execution-control issue.[45]
Supply chain in the engineering services outsourcing industry
- 32% of enterprises outsourced one supply-chain function to service providers, while 46% outsourced two or three functions, in an HFS survey of supply-chain leaders.[46]
- $8.72 million in net savings was reported in the second year of an outsourced should-cost estimating program for an aerospace and defense supply chain.[47]
- $7.97 million in net savings was reported in the third year of an outsourced should-cost estimating program for an aerospace and defense supply chain.[47]
- 60–70% was the engineering-manpower cost reduction reported after an offshore center of excellence took over supply-chain and design activities in a remodeling-company case.[44]
- 20% or more was the material-cost reduction reported after outsourced procurement policies were implemented in a remodeling-company supply-chain case.[44]
Outsourcing / Offshoring in the professional and business services sector (sector benchmark)
- 29% of U.S. CPA firms responding to the 2025 National MAP Survey utilized offshoring, rising to 74% among firms with at least $10 million in net client fees.[48]
- 65% of U.S. CPA firms participating in the 2025 National MAP Survey that offshored used India, followed by 33% using the Philippines.[48]
- 60% of EU business-services enterprises sourcing abroad were in the business-services sector, compared with 40% in industry and construction, during 2021–2023.[3]
- 47.5% of EU enterprises sourcing abroad sourced administrative and management functions internationally during 2021–2023.[3]
- 28.8% of EU enterprises sourcing abroad sourced information and communication technology services internationally during 2021–2023.[3]
11 Statistics
Finance & Pricing
Commercial mix is still centered on time-and-materials. 72% of organizations used time-and-materials engineering and R&D outsourcing to a significant extent in 2025.
Pricing strategy in the engineering services outsourcing industry
- 30% of organizations planned to increase their use of time-and-materials engineering outsourcing over the next two to three years, according to Capgemini’s 2025 survey.[7]
- 25% was the maximum premium over traditional enterprise software bill rates reported for cloud services in an engineering-services pricing benchmark.[49]
- 30–50% was the estimated overpayment range for contracted services found across more than 100 industrial sites, including engineering-related contractor work.[39]
- 19% of organizations used revenue-sharing partnerships or joint ventures to a significant extent in engineering and R&D outsourcing in 2025.[7]
- 62% of organizations planned to increase performance-based engineering outsourcing over the next two to three years, signaling a shift toward outcome-linked pricing.[7]
Cost reduction in the engineering services outsourcing industry
- $2.5 million in cost savings was achieved over 24 months through outsourced engineering CAD migration for a global client.[43]
- 3–5% was the reduction in overall construction costs attributed to contractor-led value engineering in a U.S. engineering-services program.[39]
- 20% of firms in research cited by ASCE reported reduced construction costs associated with outsourced engineering.[50]
- 10–15% was the reduction in engineering-services costs achieved by standardizing contractor rates, hours and negotiations in a U.S. agency case.[39]
- $200 million per year was the ongoing saving generated by a U.S. agency’s engineering-services procurement and value-engineering initiative.[39]
Profitability in the engineering services outsourcing industry
- 20% was the reported cumulative IT cost saving over the life of an outsourcing deal that included software-engineering process improvement.[51]
- $7.97 million in net savings was generated in year three by outsourced engineering should-cost estimating for an aerospace and defense contractor.[47]
- $1.52–1.53 trillion was the estimated global engineering and R&D spend in 2024, providing the base market for outsourced engineering services.[7]
- 20–50% was Bain’s estimated potential staff-cost saving range for outsourced research and development functions.[52]
- 10% was the target profit margin cited for a service-provider model after engineering cost reductions were expected to flow to the bottom line.[53]
Financial planning in the engineering services outsourcing industry
- 40% of organizations planned to increase revenue-sharing partnerships or joint ventures in engineering and R&D over the following two to three years.[7]
- 43% of organizations used performance-based outsourcing to a significant extent in engineering and R&D in 2025, linking supplier payments more closely to outcomes.[7]
- 81% of organizations used a formal framework for engineering outsourcing and partnering decisions in 2025, while 32% had embedded the framework into operating processes.[7]
- $226.26 million was the third-year hardware value covered by an outsourced engineering cost-estimating program, illustrating the scale of financial planning supported by engineering outsourcing.[47]
- 72% of organizations used time-and-materials outsourcing to a significant extent in engineering and R&D in 2025, affecting budget forecasting and cost control.[7]
12 Statistics
Product & Service
Outsourcing is tied to testing and product lifecycle activities. Testing accounted for more than 32.2% of the market in 2025.
Product development in the engineering services outsourcing industry
- 37% of surveyed packaging and processing equipment manufacturers outsourced at least some engineering functions in 2025.[41]
- 24% of research, development and engineering expenditure was allocated to outsourcing on average in 2024, according to Gartner’s global analysis.[42]
- 7.8% is the projected CAGR for the product modernization and integration segment of product engineering services during the forecast period.[54]
- 5% of global engineering and R&D spending was allocated to outsourcing in 2024, representing approximately $76–77 billion of the estimated $1.52–1.53 trillion total.[7]
- $105–110 billion was spent on third-party engineering, research and development services globally in 2022.[55]
Product lifecycle in the engineering services outsourcing industry
- 3 lifecycle domains—engineering, service, and quality and regulatory—structure Cyient’s 2025–26 intelligent engineering solutions portfolio.[56]
- 52% of companies used product lifecycle management technology at least partially or comprehensively in 2025, compared with 29% using it comprehensively or partially in the earlier baseline.[23]
- 71% of companies expected to use product lifecycle management technology at least partially or comprehensively within three years of the 2025 survey.[23]
- 9 lifecycle stages are identified in Cyient’s lifecycle-engineering framework, spanning design, manufacture, and service.[21]
- 45% was the reduction in a field-service backlog after an outsourced service platform replaced 13 legacy systems in an Accenture client engagement.[18]
After-sales in the engineering services outsourcing industry
- 4 after-sales and service-lifecycle offerings are listed in Cyient’s 2025–26 intelligent engineering portfolio: aftermarket and MRO, service and spares, obsolescence management, and asset performance management.[56]
- 7,000 employees were supported by the consolidated after-sales platform in the Accenture client case.[18]
- 45% was the reduction in pending field-service jobs after Accenture consolidated 13 legacy systems for a client’s after-sales operation.[18]
- 40% fewer complaints were reported after Accenture implemented a unified after-sales scheduling, planning and field-mobility platform.[18]
- 10% was the improvement in field productivity following an Accenture after-sales service transformation.[18]
Value proposition in the engineering services outsourcing industry
- 54% of new global business services centers established in 2019 focused on digital services, including analytics and engineering-related capabilities.[10]
- 81% of organizations used some formal framework to guide engineering and R&D outsourcing or partnering decisions in 2025.[7]
- 43% of organizations used performance-based outsourcing to a significant extent in 2025.[7]
- 27% was the global business services share of the $210–212 billion global services market in 2019.[10]
13 Statistics
Sustainability & Ethics
Sustainability requirements are quantified in services delivery. 63% of surveyed enterprises engaged service providers for sustainability measurement, monitoring, reporting and optimization platforms in HFS Research’s 2024 survey.
Sustainability in the engineering services outsourcing industry
- 82% of paper consumed in Arcadis’ global offices was sustainably sourced in 2024.[57]
- 100% of Arcadis’ electricity consumption was covered by renewable electricity purchases through direct contracts or certificates in 2024.[57]
- 41% of Arcadis’ 69,401 MWh of global energy consumption came from renewable sources in 2024.[57]
- 68% of Stantec’s 2025 gross revenue, equal to C$5.5 billion, came from work supporting the United Nations’ core Sustainable Development Goals globally in 2025.[58]
- 43% of Stantec’s gross revenue came from sustainability-driven work when the company began tracking the measure in 2019.[58]
ESG in the engineering services outsourcing industry
- 25% of surveyed enterprises engaged service providers for sustainability risk management and mitigation in HFS Research’s 2024 survey.[46]
- 33% of surveyed enterprises engaged service providers for ESG data services in HFS Research’s 2024 sustainability-services survey.[46]
- 25% of the 24 largest U.S. engineering and construction firms reported compliance with SASB standards in EY’s study.[59]
- 63% of surveyed enterprises engaged service providers for sustainability measurement, monitoring, reporting and optimization platforms in HFS Research’s 2024 survey.[46]
- 50% of surveyed enterprises engaged service providers for ESG reporting in HFS Research’s 2024 survey.[46]
Ethics in the engineering services outsourcing industry
- 84% of UK engineers and technicians surveyed said they were mindful of how their work affects the environment.[60]
- 35% of UK engineers and technicians surveyed said they were asked to take shortcuts they considered unacceptable.[60]
- 100% of AECOM employees globally completed the company’s annual Code of Conduct training in 2024.[61]
- Zero confirmed corruption or bribery incidents were reported by Arup for fiscal year 2025/26.[62]
- 80% of UK engineers and technicians surveyed said their organizations had a strong ethical culture and treated responsible operation as a priority.[60]
CSR in the engineering services outsourcing industry
- 1,182 CSR activities were logged in Outsource Accelerator’s 2026 review of business-process-outsourcing firms.[63]
- 70% of outsourcing customers and providers surveyed by IAOP said they would increase CSR activity during the following three years.[64]
- 3.9 out of 5 was the average CSR-importance rating given by both outsourcing customers and providers in IAOP’s survey.[64]
- 71% of respondents in IAOP’s global outsourcing survey said CSR would become more or much more important in future outsourcing contracts.[64]
- 191 business-process-outsourcing firms across 48 countries were covered by Outsource Accelerator’s 2026 Outsourcing Impact Review.[63]
Circular economy in the engineering services outsourcing industry
- 17% of surveyed enterprises engaged service providers for waste management and treatment in HFS Research’s 2024 engineering and EHS-services survey.[46]
- 17% of surveyed enterprises engaged service providers for life-cycle analysis in HFS Research’s 2024 engineering and EHS-services survey.[46]
- 17% of surveyed enterprises engaged service providers for chemicals and materials management in HFS Research’s 2024 engineering and EHS-services survey.[46]
- 29% of surveyed enterprises engaged service providers for circular-economy strategy and design in HFS Research’s 2024 sustainability-services survey.[46]
Carbon footprint in the engineering services outsourcing industry
- 32,300 metric tons of CO2e were Arcadis’ 2024 Scope 3 emissions from business travel.[57]
- 284,770 metric tons of CO2e was Arcadis’ total market-based carbon footprint across all scopes in 2024.[57]
- 8,690 metric tons of CO2e were Arcadis’ Scope 1 emissions in 2024.[57]
- 223,400 metric tons of CO2e were Arcadis’ 2024 Scope 3 emissions from purchased goods and services.[57]
- 64% was Arcadis’ reduction in combined Scope 1 and Scope 2 carbon footprint against its 2019 base year in 2025.[65]
14 Statistics
Risk, Compliance & Legal
Compliance in the engineering services outsourcing industry
- Zero public legal cases relating to corruption or bribery were brought against Arup or its members in fiscal year 2025/26.[62]
- 46,000 individuals and entities were screened by Arup through its third-party compliance process in fiscal year 2025/26.[62]
- 37% of surveyed organizations currently outsourced regulatory-compliance and disclosure support for sustainability reporting in KPMG’s 2024 survey.[5]
- 33% of surveyed organizations planned to outsource regulatory-compliance and disclosure support within three years in KPMG’s 2024 survey.[5]
- Zero fines were imposed on Arup for anti-corruption or anti-bribery violations in fiscal year 2025/26.[62]
Risk Management in the professional and business services sector (sector benchmark)
- Thirty-nine percent of professional services leaders said their organizations’ risk and compliance programs were advanced or leading in 2026, globally.[66]
- Cybersecurity ranked as the top future risk for professional service firms in Aon’s 2025 global survey.[67]
- Fifty-four percent of professional services leaders reported integrated or enterprise-wide risk management in 2026, globally.[66]
- Seventy-seven percent of professional services firms said better analytics and monitoring were needed to improve fraud response in 2026, globally.[66]
Cybersecurity in the professional and business services sector (sector benchmark)
- Thirty-four percent of professional services respondents reported that sensitive content had been breached seven or more times in 2024, globally.[68]
- Fifty-six percent of professional services leaders reported high or very high confidence in detecting advanced cyber threats in 2026, globally.[66]
- Forty-three percent of UK businesses experienced a cyber breach or attack during the 12 months covered by the 2025–2026 survey.[69]
- Fifty-five point nine percent of Asia-Pacific small businesses in professional, scientific and technical services reviewed their cybersecurity during the previous six months in 2024.[70]
Data Privacy in the professional and business services sector (sector benchmark)
- Forty-one percent of professional services firms identified new U.S. state data privacy laws as a regulatory priority in 2024, globally surveyed respondents.[68]
- Fifty-eight percent of privacy professionals said their organizations always or frequently practiced privacy by design when building applications or services in 2026, globally.[71]
- Thirty-four percent of professional services firms identified the GDPR as a regulatory priority in 2024, globally surveyed respondents.[68]
- Seventy-two percent of privacy professionals reported using data security as an organizational privacy control in 2026, globally.[71]
Crisis Management in the professional and business services sector (sector benchmark)
- Thirty-one percent of global leaders expressed extreme confidence in their organization’s ability to manage critical events in late 2025.[72]
- Twenty-four percent of organizations never tested their business continuity or critical-event management plans in late 2025, globally.[72]
- Sixty-four percent of general counsel in North America reported greater involvement in business continuity and financial contingency planning in 2024.[73]
- Nearly 40% of surveyed general counsel reported no contingency plan for a cyberattack or supply-chain failure in 2024, globally.[73]
- Fifty percent of organizations reported limited or no formal critical-event management strategy in late 2025, globally.[72]
Governance in the engineering services outsourcing industry
- 100% of Arcadis’ purchased carbon credits for 2024 emissions came from emissions-reduction projects.[57]
- 100% of AECOM employees globally completed annual Code of Conduct training in 2024.[61]
- 100% of Arcadis’ purchased carbon credits for 2024 emissions met Verra VCS or CCB quality standards.[57]
- 20,000 Arcadis employees had accessed the company’s skills platform by 2025, 33% more than in 2024.[65]
- A dedicated global Ethics & Compliance function was established at Arup in fiscal year 2025/26 with direct access to the Executive Board.[62]
15 Statistics
Globalization & Expansion
Regional demand concentration remains high. Asia-Pacific held the largest regional share at 40.5% of global revenue in 2025.
Globalization in the engineering services outsourcing industry
- $22.3 billion was the 2023 revenue of Power Construction Corp. of China, the largest global design firm listed by the USITC.[74]
- $16.8 billion was the 2023 revenue of China Energy Engineering Corp., the second-largest global design firm listed by the USITC.[74]
- Four of the six largest engineering-services providers were headquartered in Europe in 2023.[10]
- 2% of global engineering-services market revenue came from the rest of the world outside the main regional groupings in 2021.[75]
- $12.4 billion was the value of U.S. engineering-services imports in 2023, representing 97.5% of U.S. architecture-and-engineering-services imports.[74]
Supplier management in the engineering services outsourcing industry
- 19% of organizations used revenue-sharing partnerships or joint ventures for engineering outsourcing to a significant extent in 2025.[7]
- 23% of organizations used build-operate-transfer engineering outsourcing to a significant extent in 2025.[7]
- 72% of organizations used time-and-materials engineering outsourcing to a significant extent in 2025.[7]
- 55% of organizations planned to increase build-operate-transfer engineering outsourcing over the following two to three years in 2025.[7]
- 81% of organizations used a formal framework to guide engineering outsourcing and partnering decisions in 2025.[7]
Key questions about the engineering services outsourcing industry
What is the global market size for engineering services outsourcing in 2025 and 2026?
How fast is the market projected to grow from 2026 to 2033?
Which companies lead the engineering services outsourcing industry?
What technology shifts are shaping outsourcing demand?
What does the market structure look like in terms of competition and concentration?
Which delivery and commercial models are most commonly used?
Cite This Report
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Samuel Norberg. (2026, November 11). Engineering Services Outsourcing Industry Statistics. Gitnux. https://gitnux.org/engineering-services-outsourcing-industry-statistics
Samuel Norberg. "Engineering Services Outsourcing Industry Statistics." Gitnux, 11 Nov 2026, https://gitnux.org/engineering-services-outsourcing-industry-statistics.
Samuel Norberg. 2026. "Engineering Services Outsourcing Industry Statistics." Gitnux. https://gitnux.org/engineering-services-outsourcing-industry-statistics.
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