Gitnux/Report 2026

Energy Prices Industry Statistics

Electricity and gas price levels across the EU and US are being reshaped by volatility that shows up immediately in sector costs, from €0.26 per kWh household electricity and €0.112 per kWh household gas in the EU to 14.71 cents per kWh US electricity retail in 2021 and Henry Hub averaging $2.52 per MMBtu in 2023. The page also pinpoints what matters next for 2025 and beyond, with EU electricity prices rising 2.1% year on year in July 2024 and UK household energy bills still climbing 6.5% for electricity and 5.1% for gas from 2022 to 2023, plus the policy bill size behind it all reaching €200 billion
320Statistics
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13Sections
1Visuals
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November 11, 2026Updated
Energy Prices Industry Statistics
Marcus EngströmWritten by Marcus Engström·Edited by Priyanka Sharma·Fact-checked by Yumi Nakamura
Published ·Updated
How this report is researched
01Editorial Scope

An editor sets the topic, the inclusion criteria, and the evaluation framework before research starts.

02Source Research

AI search agents locate sources and extract each figure together with the document it came from.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 31 days

01 Industry overview

The energy prices industry at a glance

Energy prices remain elevated and regionally divergent: U.S. retail electricity averaged 13.56 cents per kWh in 2025, while global energy prices are forecast to rise 32% in 2026.

$553.2B[57]
U.S. electricity revenue, 2025
13.56¢/kWh[57]
U.S. average price, 2025
€28.96/100 kWh[24]
EU household price, 2H 2025
$91/barrel[84]
Forecast Brent price, 2026
Market size
U.S. electricity providers generated $553.2 billion in revenue from sales to ultimate customers in 2025, a useful measured proxy for the retail electricity-price market. Total U.S. electricity sales reached 4,079.9 billion kWh in the same year.[57]
Forecast & CAGR
The World Bank forecasts its energy price index to increase 32% in 2026 and decline in 2027; Brent crude is projected to average $91 per barrel in 2026 and $79 in 2027. This implies an approximately 13% one-year decline in the Brent forecast from 2026 to 2027, rather than a published multi-year CAGR.[84]
Market share & regions
Energy-price levels vary sharply by region. In the EU during the first half of 2025, household electricity prices were highest in Germany at about €38 per 100 kWh and lowest in Hungary at about €10; U.S. all-sector electricity prices ranged from 35.72 cents per kWh in Hawaii to 8.20 cents in North Dakota in 2025.[24][57]
Segmentation
U.S. retail electricity prices are segmented by customer class: in 2025, averages were 17.23 cents per kWh for residential customers, 13.37 cents for commercial customers, 8.51 cents for industrial customers and 13.87 cents for transportation customers.[57]
Pricing
U.S. average retail electricity prices rose from 12.94 cents per kWh in 2024 to 13.56 cents in 2025, a 4.8% increase. In the EU, the average household price reached €28.96 per 100 kWh in the second half of 2025, with taxes and levies accounting for 28.9% of the bill.[57][24]
Trends, drivers & challenges
Geopolitical supply disruptions are the principal near-term driver: the World Bank expects global energy prices to rise 32% in 2026. Electricity prices also reflect fuel costs, network charges, taxes, energy mix, weather and import conditions; in the EU, non-household electricity prices fell 5.4% year over year in the second half of 2025.[84][24]
Consumer behavior & competition
Residential customers generally pay more than commercial and industrial users: the 2025 U.S. averages were 17.23 cents per kWh for residential customers versus 8.51 cents for industrial customers. Competitive retail suppliers operate in some U.S. states, where market-based offers compete with regulated utility service.[57]
Regulation
Taxes, levies, subsidies and network charges materially affect final prices. In the second half of 2025, EU electricity taxes and levies averaged €0.0837 per kWh and represented 28.9% of household bills, while country-level shares ranged from 48% in Denmark to negative rates in some countries because of subsidies and allowances.[24]
Latest news
The World Bank’s October 28, 2026 Commodity Markets Outlook forecasts energy prices to rise 32% in 2026, with Brent averaging $91 per barrel, before easing in 2027 as supply disruptions moderate. The outlook identifies Middle East conflict and reduced energy exports as key risks to the forecast.[84]

02 Ranking

Top 10 Companies in the Energy Prices Industry

The leading companies in the energy prices industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 11, 2026 · Next review December 11, 2026

Verdict

Abu Dhabi National Oil Company and Saudi Aramco are tied at the top of Gitnux's 2026 energy prices ranking with an Overall score of 9.1 each.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in integrated energy chain

    Abu Dhabi National Oil Company

    AE

    Ranked #1 · 9.1 · Integrated energy chain

    Why we picked it: Its integrated oil and gas value chain spans production through retail, shaping domestic fuel-price exposure.

    See in ranking ↓Visit adnoc.ae ↗

  2. #2 overall

    Saudi Aramco

    SA

    Ranked #2 · 9.1 · Integrated energy chain

    Why we picked it: High upstream output supports its integrated oil, gas, refining and chemicals footprint tied to global oil-price swings.

    See in ranking ↓Visit aramco.com ↗

  3. Leader in crude trading

    Shell

    GB

    Ranked #3 · 9.1 · Crude trading

    Why we picked it: Crude trading scale links its market position directly to spot and forward pricing dynamics for oil.

    See in ranking ↓Visit shell.com ↗

Pick 1 is the #1 company overall. Pick 2 is the highest-ranked company in the top 5 that adds a new segment; no further segment places in the top 5, so pick 3 follows rank.

Full ranking

Sort by
Top 10 companies in the energy prices industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Abu Dhabi National Oil Company

Integrated energy chain · AE

9.1
2

Saudi Aramco

Integrated energy chain · SA

9.1
3

Shell

Crude trading · GB

9.1
4

ExxonMobil

Integrated energy chain · US

9.0
5

Chevron

Integrated energy chain · US

8.9
6

QatarEnergy

Natural gas, LNG, oil and petrochemicals · QA

8.9
7

TotalEnergies

Oil, gas, LNG, fuels and renewable power · FR

8.5
8

BP

Integrated oil, gas, refining and fuels · GB

8.4
9

Vitol

Global crude oil, refined products and gas trading · CH

8.3
10

Eni

Oil, gas, LNG, refining and power · IT

8.2

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 11, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Marcus Engström. (2026, February 13). Top 10 companies in the energy prices industry. In Energy Prices Industry Statistics. Gitnux. https://gitnux.org/energy-prices-industry-statistics/#top-companies

report visual · Projection

Average retail electricity price for residential customers (United States)

Average retail electricity price for residential customers grew from 13.2 cents per kilowatthour in 2020 to 17.2 cents per kilowatthour in 2025.

13.2
Start
+5.55%
CAGR · 5y
17.2
Projected
20202025
source-verifiedeia.gov2025

04 Statistics

Technology & Innovation

Utilities report broad adoption of AI and automation in 2024, including 61% using and improving AI and 64% using and improving robotic process automation.

AI in the energy prices industry

  • 61% of utility organizations were using and improving artificial intelligence, including generative AI and machine learning, in 2024.[1]
  • 40% of utilities used AI for smart-meter data analytics in IBM’s 2025 survey.[2]
  • 39% of utilities were piloting agentic AI for smart-home ecosystem control in IBM’s 2025 survey.[2]
  • 36% of utilities were piloting agentic AI for automated outage response in IBM’s 2025 survey.[2]
  • 48% of utilities used AI for field-workforce optimization, including routing and scheduling, in IBM’s 2025 survey.[2]
  • 43% of utilities used AI for customer service or chatbots in IBM’s 2025 survey.[2]

Automation in the energy prices industry

  • 32% of utility organizations planned to develop new or improved cloud-computing uses within five years in 2024.[1]
  • 37% of utility organizations planned to develop new or improved advanced-analytics uses within five years in 2024.[1]
  • 64% of utility organizations were using and improving robotic process automation in 2024.[1]
  • 63% of utility organizations were using and improving cloud computing in 2024.[1]
  • 59% of utility organizations were using and improving internet-of-things technologies in 2024.[1]
  • 35% of utility organizations planned to develop new or improved internet-of-things uses within five years in 2024.[1]

Digital Transformation in the financial services sector (sector benchmark)

  • 84% of financial services firms said integrating front-, middle- and back-office systems into one platform is important in 2026.[3]
  • 80% of financial services firms reported active AI use in 2026, up from 31% in 2025.[3]
  • 26% of financial services firms reported using agentic AI in 2026, according to a global digital-transformation study.[3]
  • 43% of financial services firms said they will need an entirely new technology stack to succeed in the age of AI.[3]
  • 27% of financial services firms reported financial benefits from AI in 2026, up from 14% in 2025.[3]

Technology Adoption in the financial services sector (sector benchmark)

  • About one-third of financial services companies reported using generative AI by January 2025, compared with 21% a year earlier.[4]
  • 59% of finance leaders reported using AI in their finance function in 2025, according to Gartner’s survey of 183 senior finance leaders.[5]
  • 54% of surveyed financial services companies had deployed AI initiatives by January 2025, up from 40% one year earlier.[4]
  • 35% of financial institutions adopted or improved generative-AI capabilities during the 12 months covered by the 2024 survey.[6]
  • 61% of financial institutions recently adopted AI or improved their AI capabilities, based on a 2024 survey across 11 markets.[6]

Cloud Computing in the financial services sector (sector benchmark)

  • 43% of banking and financial services organizations were moving toward a cloud-first analytics approach in the WNS-Forrester survey.[7]
  • 87% of financial services firms increased cloud investment during the two years preceding LSEG’s 2025 global survey.[8]
  • 33% of financial services firms were highly satisfied with cloud-related reductions in operational costs in Capgemini’s 2024 survey.[9]
  • 91% of financial organizations had at least one cloud platform in 2023, up from 37% in 2020.[9]
  • 82% of financial services firms used a hybrid- or multi-cloud strategy in LSEG’s 2025 global survey.[8]

Big Data in the financial services sector (sector benchmark)

  • 37% of surveyed bank marketers said their bank was on the way to using data and analytics to support strategic goals in 2024.[10]
  • 11% of surveyed bank marketers were very confident in the accuracy of the data they regularly used in 2024.[10]
  • 18% of finance firms adopted big-data analytics in the OECD’s cross-country comparison; the European data refer to 2019.[11]

05 Statistics

Data & Analytics

Customer-service analytics provide measurable operational signals, including 68 million digital transactions and engagements recorded by APS in 2024.

Business intelligence in the energy prices industry

  • 11,510 kWh was the average annual residential-customer usage reported by the utility in 2024 in the United States.[12]
  • $0.2888 per kWh was the utility’s average billed residential electricity revenue in 2024 in the United States.[12]
  • 1.7 million customer-care calls were handled by APS in 2024, with 79% answered within 30 seconds in the United States.[12]
  • 68 million digital transactions and engagements were recorded through APS websites and mobile applications in 2024, providing operational data for customer-service management.[12]
  • $2.3 million was allocated through 2025 for customer engagement, experience and data-sharing platforms at Unitil’s Massachusetts utilities.[12]
  • $0.1475 per kWh was the utility’s average billed industrial electricity revenue in 2024 in the United States.[12]

Data analytics in the energy prices industry

  • $150 million per year was the estimated economic benefit from integrating customer data across six operating utilities in a major U.S. electric and gas utility.[13]
  • 4 million customers were covered by the integrated customer-data and energy-efficiency analytics platform described in the C3 AI utility case study.[13]
  • 25% was the reported one-quarter uplift in Net Promoter Score for an Australian energy retailer using text analytics, according to WNS’s utility case study.[7]
  • 4% was the reported reduction in bad customer experiences for an Australian energy retailer using text analytics in one quarter.[7]
  • 15% to 20% reductions in utility arrears were reported for leading utilities using data-driven customer operations, according to McKinsey’s utility analysis.[14]
  • 15 to 90 days was the reported range for utility service-connection targets achieved by leading utilities using agentic workflows, depending on job complexity.[14]

Data Quality in the financial services sector (sector benchmark)

  • Across U.S. banking and capital markets, 94% of respondents named data accuracy and reliability as a priority in 2024.[15]
  • Across significant European banking institutions, 32% did not apply data-quality-management principles to end-user computing in 2023.[16]
  • Across global financial services, 34% of organizations rated their data excellent for accuracy and integrity in 2024.[17]
  • Across global financial services, 36% of organizations rated their data excellent for quantity and completeness in 2024.[17]
  • Across banks supervised by the European Central Bank, 28% reported that all data used by critical functions came from golden sources in 2023.[16]
  • Across U.S. banking and capital markets, 86% of respondents named data access and usability as a top concern in 2024.[15]

Data Governance in the financial services sector (sector benchmark)

  • Across 35 surveyed banks, insurers, and financial-services firms in 38 countries, 54% had adopted a semantic layer for organization-wide data governance in 2025.[18]
  • Across financial-services organizations surveyed globally, 43.7% lacked a standardized certification process for analytics content in 2025.[19]
  • Across financial-services organizations surveyed globally, 57.1% identified BI-content testing as the top future investment in analytics governance in 2025.[19]
  • Across financial-services organizations surveyed globally, 82.9% had implemented governance policies specifically applying to business intelligence and analytics in 2025.[19]
  • Across global financial services, 54% of companies rated data governance at one of the two highest maturity levels in 2024.[20]

KPIs in the energy prices industry

  • 154,102 complaints were recorded as an Australian energy-retailer customer-service KPI in 2024–25.[21]
  • 13.3% was Centrica’s residential-energy complaints-per-customer KPI in 2024 in the United Kingdom and Ireland.[22]
  • 71 was Centrica’s Services Engineer Net Promoter Score KPI in 2024 in the United Kingdom and Ireland.[22]
  • 2.5% was Centrica’s residential-energy adjusted operating-profit margin in 2024 in the United Kingdom and Ireland.[22]
  • 79% of more than 1.7 million customer-care calls were answered within 30 seconds by APS in 2024 in the United States.[12]
  • 17 was Centrica’s residential-energy touchpoint Net Promoter Score in 2024 in the United Kingdom and Ireland.[22]

06 Statistics

Strategy & Growth

Demand growth is visible in system load forecasts, with global electricity-demand growth forecast at 3.6% in 2026 and data-centre growth of 17% in 2025.

Growth in the energy prices industry

  • 3% was global electricity-demand growth in 2025, adding approximately 800 TWh.[23]
  • 2% was United States electricity-demand growth in 2024, bringing consumption to a new record high.[23]
  • 3.6% is the IEA forecast for global electricity-demand growth in 2026.[23]
  • 4.3% was global electricity-demand growth in 2024, equivalent to an increase of approximately 1,080 TWh.[23]
  • 600 TWh was the increase in global solar-PV generation in 2025, the largest annual increase recorded for any electricity source.[23]
  • 17% was electricity-demand growth from data centres globally in 2025.[23]

Differentiation in the energy prices industry

  • −7% was Ireland’s reported taxes-and-levies share of household electricity prices, reflecting subsidies and allowances.[24]
  • −14% was the Netherlands’ reported taxes-and-levies share of household electricity prices, reflecting subsidies and allowances.[24]
  • 42% was Poland’s share of household electricity prices represented by taxes and levies in the latest Eurostat comparison.[24]
  • 75% higher was the average 2024 European electricity-market price compared with 2019, according to ACER-CEER analysis.[25]
  • 35% was Sweden’s share of household electricity prices represented by taxes and levies in the latest Eurostat comparison.[24]
  • 48% was Denmark’s share of household electricity prices represented by taxes and levies in the latest Eurostat comparison.[24]

Mergers and acquisitions in the energy prices industry

  • 1 power-trading company, Trailstone, was acquired by Engelhart Commodities Trading Partners in 2024 to expand its electricity-trading business.[26]
  • £218 million was the value of Utility Warehouse’s 2014 acquisition of npower customer accounts.[27]
  • 1.5 million customers were represented by the combined SSE and OVO customer migration completed between 2020 and 2023.[27]
  • 1 million customer accounts was the milestone First Utility announced after becoming an independent UK gas-and-electricity supplier.[27]
  • 1.3 million customers were acquired by Utility Warehouse from npower in a £218 million 2014 transaction.[27]
  • $16.4 billion was the announced acquisition value of Calpine by Constellation in 2025.[28]

Strategic partnerships in the energy prices industry

  • 1 definitive partnership agreement was entered into by NRG and Renew Home in 2024 for a virtual-power-plant platform.[12]
  • 8.3% was the growth in Italian free-market electricity customers in 2024, indicating expansion of competitive supplier networks.[25]
  • 4.6 TWh was the increase in Italy’s free-market electricity sales in 2024, supporting supplier expansion through competitive retail channels.[25]
  • 2 companies—Google Nest Renew and OhmConnect—formed Renew Home, the virtual-power-plant platform partnered with NRG in 2024.[12]
  • 0.6 million tonnes per year is the LNG volume in TotalEnergies’ 15-year supply contract with Hanwha Energy starting in 2024.[29]
  • 15 years is the duration of TotalEnergies’ LNG supply agreement with Hanwha Energy beginning in 2024.[29]

07 Statistics

People & Workforce

Workforce constraints show up as hiring difficulty and reskilling requirements, with 75% of energy professionals globally reporting workforce shortages in 2025.

Hiring in the energy prices industry

  • 42.6% of North American energy professionals said their companies planned to hire energy professionals in the next 12 months in 2025.[30]
  • 24% of North American energy professionals said they intended to retire within five years in 2025.[30]
  • 75% of energy professionals globally reported workforce shortages in the 2025 Association of Energy Engineers survey.[30]
  • 23% of United States electric-power-generation utility employers described hiring qualified workers as very difficult in 2023.[31]
  • 68% of United States electric-power-generation utility employers described hiring qualified workers as somewhat difficult in 2023.[31]

Employee retention in the energy prices industry

  • 4.0% was the employee-turnover rate reported by PG&E’s utility for both 2023 and 2024.[32]
  • 3.4% was the low end of Rhode Island Energy’s reported voluntary turnover range for gas-operations employees since 2022.[33]
  • 4.4% was the high end of Rhode Island Energy’s reported voluntary turnover range for gas-operations employees since 2022.[33]
  • 4.0% was the voluntary employee-turnover rate at Rhode Island Energy at the low end of its reported range from May 2022 through the 2025 test year.[33]
  • 5.9% was the voluntary employee-turnover rate at Rhode Island Energy at the high end of its reported range from May 2022 through the 2025 test year.[33]

Remote Work in the financial services sector (sector benchmark)

  • Across U.S. financial services, 82% of companies offered some form of work-location flexibility in 2025.[34]
  • 52.5% of workers in U.S. financial activities teleworked in June 2026, according to the Bureau of Labor Statistics.[35]
  • 68% of U.S. financial services workers said they would consider seeking new employment if remote and hybrid flexibility were reduced in 2023.[36]
  • 87% of U.S. financial services employees said remote work helped them balance home and work responsibilities in 2025.[20]

Hybrid Work in the financial services sector (sector benchmark)

  • 28.7% of U.S. finance and insurance workers were in hybrid work arrangements as of September 24, 2024.[37]
  • 42.2% of remotely workable finance and insurance jobs were hybrid in July 2025 in the United States.[34]
  • 54% of U.S. employees with remote-capable jobs worked in a hybrid arrangement in 2025.[38]
  • 39% of financial services companies offered corporate employees full flexibility over work location in 2024.[39]
  • 82% of U.S. financial services firms offered some form of work-location flexibility in July 2025.[34]

Upskilling in the energy prices industry

  • 86% of power-and-utilities executives said their workforce was agile enough to respond to changing business needs in late 2024.[40]
  • 27% of energy companies were retraining and reskilling existing employees for anticipated digital-technology demand in late 2024.[40]
  • 91% of power-and-utilities executives said reskilling capability would determine their organization’s success over the following five years.[40]
  • More than half of the current utility workforce had less than 10 years of experience, according to Deloitte’s 2025 utility outlook.[15]

Employee Engagement in the financial services sector (sector benchmark)

  • 12% of employees in Europe were engaged at work in 2025.[38]
  • 20% of employees worldwide were engaged at work in 2025, according to Gallup’s World Poll.[38]
  • 31% of employees in the United States and Canada were engaged at work in 2025.[38]
  • 16% of employees worldwide were actively disengaged at work in 2025.[38]

DEI in the energy prices industry

  • 30.1% of the United Kingdom energy-and-utilities workforce were women in 2023.[41]
  • 49% of San Diego Gas & Electric’s renewable-portfolio-standard staff were minority employees in 2024.[42]
  • 12.3% of the United Kingdom energy-and-utilities workforce were from ethnic-minority backgrounds in 2023.[41]

08 Statistics

Customer & Sales

Retail experience metrics track customer interaction quality, including 80 points for ease of understanding bills in 2026 and 73 points call-center satisfaction in 2026.

Customer experience in the energy prices industry

  • 77 points was the 2026 U.S. energy-utilities score for courtesy and helpfulness of staff or representatives.[43]
  • 73 points was the 2026 U.S. energy-utilities call-center satisfaction score.[43]
  • 80 points was the 2026 U.S. energy-utilities website-satisfaction score.[43]
  • 80 points was the 2026 U.S. energy-utilities score for ease of understanding bills.[43]
  • 82 points was the 2026 U.S. energy-utilities score for reliable electric service.[43]

Customer retention in the energy prices industry

  • 13.7% was Good Energy’s annualized energy churn in fiscal 2025, up from 8.7% in fiscal 2024.[44]
  • 4.3 percentage points lower than the rest of the market was AGL’s residential and small-business energy churn in fiscal 2025.[45]
  • 75% was the average implied satisfaction score among U.K. energy customers in Ofgem’s 2025 switching analysis.[46]
  • 17% of U.K. energy customers switched tariffs with their existing supplier in January 2025, up from 12% in July 2024.[46]
  • 24% of U.S. gas business customers spent an hour or more using online chat for assistance in 2024.[47]

Customer acquisition in the energy prices industry

  • 38% was the reduction in cost per acquisition reported in Just Energy’s Houston customer-acquisition case study.[48]
  • 22% above goal were Cirro Energy’s new-customer acquisitions after its integrated media campaign.[49]
  • 49% of OVO Energy’s annual Power Move sign-ups came during the programme’s two-month 2023 campaign.[50]
  • 15% was Cirro Energy’s year-over-year increase in new-customer acquisitions after its integrated media campaign.[49]
  • 66% was the increase in Houston customer sign-ups reported in Just Energy’s acquisition case study.[48]

Customer loyalty in the energy prices industry

  • 80 points was the 2026 U.S. municipal-and-cooperative utility score for ease of understanding bills, while cooperative utilities scored 83 points.[43]
  • 43% of Australian consumers trusted electricity companies to do the right thing by customers in June 2024.[51]
  • 42% of Australian consumers trusted gas companies to do the right thing by customers in June 2024.[51]
  • 39% of Australian households agreed that their energy retailer puts customers’ interests first in June 2024.[51]
  • 78 points was the 2026 U.S. cooperative-utility score for courtesy and helpfulness of staff or representatives.[43]

Lead generation in the energy prices industry

  • 183% was the increase in organic traffic to Just Energy plan pages reported in its customer-acquisition case study.[48]
  • 18.2% was the year-over-year increase in web application submissions after CMC Energy integrated demand generation in 2024.[52]
  • 24% was Cirro Energy’s year-over-year increase in call volume after its integrated media campaign.[49]
  • 1,100 energy-assessment appointments per month was the 2024 target for the utility programme described by CMC Energy.[52]
  • 2,600 digital screens displayed OVO Energy’s real-time greener-energy messages during its 2023 Power Move campaign.[50]

09 Statistics

Marketing & Brand

Brand and channel performance is quantified with customer-acquisition cost and traffic outcomes, including 183% organic traffic to Just Energy plan pages reported in its case study.

Marketing in the energy prices industry

  • 2% was OVO Energy’s increase in spontaneous brand awareness after its 2023 Power Move campaign, the largest increase among energy brands in the reported study.[50]
  • 24% was the year-over-year increase in Cirro Energy call volume following its integrated media campaign.[49]
  • 16% was Cirro Energy’s year-over-year increase in media spend before its integrated campaign delivered higher traffic and acquisition.[49]
  • 38% was the reduction in customer-acquisition cost reported in Just Energy’s marketing case study.[48]
  • 66% was the increase in Houston sign-ups reported after Just Energy connected search, paid media, content and retargeting.[48]

Digital marketing in the energy prices industry

  • 60 points higher was U.S. utility mobile-app satisfaction than mobile-website satisfaction in 2024.[53]
  • 594 points out of 1,000 was overall U.S. utility digital-experience satisfaction in 2024.[53]
  • 38 points higher was U.S. utility mobile-app satisfaction than desktop-website satisfaction in 2024.[53]
  • 54% of U.S. utility customers reported receiving personalized information about their energy or water consumption in 2024.[53]
  • 616 points out of 1,000 was overall U.S. utility digital-experience satisfaction in 2026.[53]

Branding in the energy prices industry

  • 3.5 million customers was OVO Energy’s reported customer base after acquiring SSE Energy Services.[50]
  • 500,000 customers was OVO Energy’s customer base before its acquisition of SSE Energy Services.[50]
  • 2% was OVO Energy’s increase in spontaneous brand awareness after its 2023 greener-energy campaign.[50]
  • 28% of U.S. utility customers said their local electric utility would reach its clean-energy goal in the 2025 Utilities Intelligence Midyear Report.[47]

Social media in the energy prices industry

  • 37,000 households joined OVO Energy’s Power Move programme during its two-month 2023 campaign.[50]
  • 69% of consumers in Nielsen’s 2023 survey were likely to change their preferred brand for a better price from a competitor.[54]
  • 45% was the increase in responses identifying digital advertising and online views as awareness sources after CMC Energy’s demand-generation implementation.[52]
  • 2,600 digital screens carried OVO Energy’s real-time greener-energy messages during its 2023 campaign.[50]
  • 68% of consumers in Nielsen’s 2023 survey were at least somewhat likely to buy when a brand engaged with them in a personalized way across channels.[54]

Influencer Marketing in the financial services sector (sector benchmark)

  • 60% of financial-services marketers reported dedicated and growing budgets for creator or influencer marketing in 2026.[55]
  • 23% of financial-services marketers reported dedicated but flat budgets for creator or influencer marketing in 2026.[55]
  • 7% of financial-services marketers reported folding creator or influencer marketing into other channels rather than maintaining a dedicated budget in 2026.[55]
  • 37% of banking executives in a survey of 102 finance respondents recognized influencer marketing as a potent tool for authentic consumer connections in 2023.[56]
  • 5% of financial-services marketers reported dedicated but shrinking budgets for creator or influencer marketing in 2026.[55]

10 Statistics

Operations & Execution

Operational scale and grid events are quantified, with 4.30 trillion kWh electricity generated by the U.S. energy industry in 2024.

Process optimization in the energy prices industry

  • 103.31 quadrillion British thermal units of primary energy were produced in the United States in 2024.[57]
  • 4.30 trillion kWh of electricity was generated by the U.S. energy industry in 2024.[57]
  • 35% of U.S. primary energy consumption was attributed to the electric-power sector in 2024.[57]
  • 47.3% of electricity production in the European Union came from renewable sources in 2024.[24]
  • Natural-gas-fired electricity generation in the United States increased 3.3% to 2,005 TWh in 2024.[58]

Operational efficiency in the energy prices industry

  • Approximately 51% of new U.S. interstate natural-gas pipeline capacity in 2024 was added in the South-Central region.[59]
  • Natural-gas demand in the United States increased 1.3% in 2024.[58]
  • Renewable-energy supply in the European Union increased 3.4% in 2024.[24]
  • Industrial electricity customers in the United States paid an average of 8.62 cents per kWh in 2025, compared with 17.30 cents for residential customers.[57]
  • U.S. average retail electricity prices ranged from 35.72 cents per kWh in Hawaii to 8.20 cents in North Dakota in 2025.[57]

Quality management in the energy prices industry

  • 82% of bills issued by the seven largest British domestic suppliers in 2024 used accurate meter readings.[46]
  • Approximately 95% of British domestic energy bills were issued within 10 days in 2024.[46]
  • 34% of British business complainants cited overcharging as an issue in 2024.[46]
  • 52% of British businesses that complained to an energy supplier in 2024 cited billing issues.[46]
  • 23% of British businesses said they had complained to their energy supplier during the 12 months before the 2024 survey.[46]

Supply chain in the energy prices industry

  • Oil, coal and natural gas together supplied 64% of the increase in global energy demand in 2024.[58]
  • Global natural-gas demand increased 2.5% in 2024.[58]
  • Global energy supply reached an all-time high in 2024.[58]
  • The United States accounted for 22% of global natural-gas consumption in 2024.[58]
  • U.S. natural-gas exports increased 8.1% in 2024.[58]

Outsourcing / Offshoring in the financial services sector (sector benchmark)

  • Among significant European banks, 67% of outsourcing contracts were sub-outsourced to external service providers in the 2024 analysis.[16]
  • Among U.S. banks surveyed, 57% had considered outsourcing information technology departments in 2024, the highest share among listed departments.[60]
  • Among significant European banks, 27% of critical ICT contracts were outsourced to external providers located outside the European Union in the 2024 analysis.[16]
  • Across surveyed finance organizations, 64% were implementing or evaluating offshoring or nearshoring for finance operations in 2026, while 36% planned to remain fully U.S.-based.[61]
  • Among significant European banks, outsourcing services accounted for 7.2% of administrative expenses at year-end 2023, up from 6.8%.[16]

11 Statistics

Finance & Pricing

Price and cost components tie to utility finances, including PG&E’s 2024 cost of electricity of $2.261 billion and cost of natural gas of $1.192 billion.

Pricing strategy in the energy prices industry

  • 78% of British businesses that switched energy supplier in 2024 said the switching process was easy.[46]
  • The minimum permitted day-ahead electricity-market clearing price across Europe was standardized at EUR -500 per MWh.[23]
  • The average wholesale electricity price in Victoria, Australia, was USD 80 per MWh in 2024.[23]
  • 33% of British businesses reported switching energy supplier during the 12 months before Ofgem’s 2024 survey.[46]
  • Other country-specific taxes and pricing schemes represented approximately 10% of electricity bills in the five largest euro-area countries in 2024.[62]

Cost reduction in the energy prices industry

  • PG&E’s 2024 operating and maintenance expense was $11.787 billion, compared with $11.913 billion in 2023.[63]
  • PG&E’s 2024 wildfire-fund expense was $383 million, down from $567 million in 2023.[63]
  • Quarterly energy debt-administration costs in Great Britain increased from £32 million to £64 million between July 2022 and December 2023.[46]
  • PG&E’s 2024 cost of electricity was $2.261 billion, down from $2.443 billion in 2023.[63]
  • PG&E’s 2024 cost of natural gas was $1.192 billion, down from $1.754 billion in 2023.[63]

Profitability in the energy prices industry

  • For-profit U.S. utilities’ combined profits increased from just under $39 billion in 2021 to more than $52 billion in 2024.[28]
  • PG&E’s utility natural-gas operating revenue was $6.608 billion in 2024.[63]
  • PG&E’s total utility operating revenue was $24.419 billion in 2024.[63]
  • PG&E’s utility electric operating revenue was $17.811 billion in 2024.[63]

Financial planning in the energy prices industry

  • U.S. transportation energy consumption represented 30% of total primary energy consumption in 2024.[57]
  • U.S. electric-power consumption represented 35% of total primary energy consumption in 2024.[57]
  • U.S. energy imports totaled 21.66 quadrillion British thermal units in 2024.[57]
  • U.S. energy exports totaled 30.92 quadrillion British thermal units in 2024.[57]
  • Global oil demand increased 0.8% in 2024.[23]

12 Statistics

Product & Service

Clean-energy additions and customer service through data platforms are quantified, including 351 MW of clean-energy capacity added to APS’s owned generation fleet in 2023.

Product development in the energy prices industry

  • 150 MW of solar generation was placed in service by APS as part of its clean-energy product and generation development program in 2023.[12]
  • 8.6 million hours of customer outage time were prevented by Duke Energy’s system-improvement investments during major events in 2024.[64]
  • 351 MW of clean-energy capacity, comprising 150 MW of solar and 201 MW of batteries, was added to APS’s owned generation fleet in 2023 in the United States.[12]
  • $2.3 million was budgeted through 2025 for customer-engagement, customer-experience and data-sharing platform investments at Unitil’s Massachusetts utilities.[12]
  • 4 million customers received self-service energy-use information, tailored recommendations and rebate details through a U.S. utility’s C3 AI customer-engagement platform.[13]

Product lifecycle in the energy prices industry

  • 74,111 GWh of electricity was delivered by the utility in 2024 to its U.S. customer base.[12]
  • $11,460 was the utility’s net plant investment per customer in 2024 in the United States.[12]
  • 2.950 million Operational Services & Solutions customers were reported by Centrica at the end of 2024 in the United Kingdom and Ireland.[22]
  • $17.811 billion in total operating electricity revenues was reported by the utility in 2024 in the United States.[12]
  • 5,606,873 average electricity customers were served by the utility in 2024, compared with 5,584,185 in 2023 and 5,562,223 in 2022, in the United States.[12]

After-sales in the energy prices industry

  • 6.0% was Centrica’s services complaints-per-customer rate in 2024 in the United Kingdom and Ireland.[22]
  • 20% fewer calls were received by Australian energy retailers in 2024–25 than in 2023–24, as customers increasingly used digital service channels.[21]
  • 68 million digital transactions and customer engagements were completed through APS websites and mobile applications in 2024 in the United States.[12]
  • 13.3% was Centrica’s residential-energy complaints-per-customer rate in 2024 in the United Kingdom and Ireland.[22]
  • 79% of more than 1.7 million APS customer-care calls were answered within 30 seconds in 2024 in the United States.[12]

Value proposition in the energy prices industry

  • $14 to $37 was the projected monthly increase in local electricity bills by 2040 for some Virginia customers before inflation, according to a 2024 state analysis of data-center impacts.[26]
  • 17.47 cents per kWh was the U.S. average residential electricity price in May 2025, up from 16.41 cents in May 2024.[57]
  • 611 out of 1,000 was the overall U.S. utility digital-experience satisfaction score in J.D. Power’s 2025 study.[47]
  • $150 million per year was the estimated benefit to a major U.S. utility and its customers from targeted energy insights, recommendations and rebates.[13]
  • 28% of U.S. utility customers said their local electric utility would reach its clean-energy goal in the 2025 U.S. Sustainability Index survey.[47]

13 Statistics

Sustainability & Ethics

Emissions and training metrics are tracked, including 37.8 Gt of energy-related CO₂ emissions recorded globally in 2024.

Sustainability in the energy prices industry

  • 37.8 Gt of energy-related CO₂ emissions were recorded globally in 2024, according to the OECD’s energy-sector sustainability review.[11]
  • 20% below the global average grid carbon intensity was the level for new generating capacity brought online using GE Vernova equipment in 2024.[65]
  • 49 hours was the average annual training time per employee in the energy industry in 2024.[11]
  • 20 hours was ENGIE’s average training time per employee in 2024.[66]
  • 13,400 MtCO₂e of disclosed emissions came from listed oil and gas companies globally in 2024.[11]

ESG in the energy prices industry

  • 4.27% was HELLENiQ ENERGY’s reported CEO pay ratio in the latest ESG dataset.[67]
  • 100% of Baker Hughes operations were reviewed for corruption-related risks in 2025.[65]
  • 19.10 hours was the average training time for HELLENiQ ENERGY employees in the top 10% by total compensation in the latest ESG dataset.[67]
  • 57.6% was HELLENiQ ENERGY’s reported percentage of sustainable operating expenditure in its ESG data.[67]
  • 53% of GE Vernova’s products were covered by life-cycle assessments or environmental product declarations in 2024.[65]

Ethics in the energy prices industry

  • 98% of Shell staff in at-risk roles had valid training completion in 2024.[68]
  • 2,800 ethics concerns and enquiries were reported to bp in 2024.[69]
  • 398 requests for ethics and compliance guidance were received by PG&E employees in 2024.[70]
  • 1,224 allegations of misconduct were received by PG&E in 2024.[70]
  • 99.1% of Baker Hughes employees completed annual Code of Conduct training in 2025.[65]

CSR in the energy prices industry

  • 23,000 volunteer hours were donated by GE Vernova employees in 2024.[65]
  • 576 new supplier audits were conducted by GE Vernova in 2024.[65]
  • $22.8 million was GE Vernova’s total family giving in 2024.[65]
  • 559 suppliers passed GE Vernova’s new supplier audits in 2024.[65]
  • Approximately 1,300 charities received support from GE Vernova in 2024.[65]

Circular economy in the energy prices industry

  • 6,873 tonnes of hazardous waste were generated by Peabody in 2024.[71]
  • 10,759,295 tonnes of mineral waste were generated by Peabody in 2024.[71]
  • 55,073 tonnes of non-mineral waste were generated by Peabody in 2024.[71]
  • 48,200 tonnes of non-hazardous waste were generated by Peabody in 2024.[71]
  • 28,060 tonnes of Peabody’s hazardous and non-hazardous waste were recycled in 2024.[71]

Carbon footprint in the energy prices industry

  • 0.047 tonnes CO₂e per tonne mined was Peabody’s carbon intensity in 2024.[71]
  • 557,072 tonnes CO₂e were Peabody’s Scope 2 emissions in 2024.[71]
  • 634,? tonnes CO₂e were not reported as a combined total by Eaton; its disclosed 2024 Scope 1 and Scope 2 figures were 183,752 and 451,886 tonnes respectively.[65]
  • 183,752 metric tonnes CO₂e were Eaton’s Scope 1 emissions in 2024.[65]
  • 5,663,651 tonnes CO₂e were Peabody’s combined Scope 1 and 2 emissions in 2024.[71]

15 Statistics

Globalization & Expansion

Expansion connects to demand and generation shifts, including a European Union energy-import bill of €427 billion in 2024.

Globalization in the energy prices industry

  • 20% was the approximate growth in solar-PV generation in the United States, India and the Middle East in 2025.[23]
  • 6.3% is India’s forecast average annual electricity-demand growth for 2025–2027.[23]
  • 55% of China’s electricity consumption growth in 2024 came from industrial activity, including energy-intensive solar, battery and electric-vehicle manufacturing.[23]
  • 85% of global electricity-demand growth through 2027 is expected to come from emerging and developing economies.[23]
  • €427 billion was the European Union’s energy-import bill in 2024, down from €604 billion in 2022.[73]

Supplier management in the energy prices industry

  • 81% of UK energy customers were satisfied with their supplier in Ofgem’s latest retail-market report.[46]
  • 33% of UK businesses had switched energy suppliers or contracts within the previous year in 2024.[46]
  • 16% of UK businesses that switched suppliers in 2024 cited a price-increase notification from their previous supplier.[46]
  • 62% of surveyed UK consumers trusted their own energy supplier to treat them fairly in early 2025.[46]
  • 139 electricity providers and 108 gas providers were available for German households to choose from in 2024.[80]

Stakeholder management in the energy prices industry

  • 25% of surveyed UK consumers said in early 2025 that they were likely to switch to a new tariff with a new supplier within three months.[46]
  • 600 million people in sub-Saharan Africa still lacked reliable electricity access in 2024, highlighting a major stakeholder-access challenge for energy companies.[23]
  • 87% of UK customers who switched tariff with the same supplier reported overall satisfaction in January 2026.[46]
  • £3.85 billion was the record level of UK domestic energy-customer debt and arrears in the fourth quarter of 2024.[46]
  • 8% of UK businesses that switched energy supplier in 2024 cited dissatisfaction with customer service, up from 1% in 2023.[46]

Distribution channels in the energy prices industry

  • 225.1 TWh of electricity was sold through Italy’s free-market channel in 2024.[25]
  • 29 million customers were supplied through Italy’s free-market electricity channel in 2024.[25]
  • 8.3% was the year-on-year growth in Italian free-market electricity customers in 2024.[25]
  • 7 Member States—Belgium, Estonia, Lithuania, the Netherlands, Austria, Finland and Sweden—had price-comparison tools meeting all EU legal requirements in 2024.[25]
  • 1.799 million Italian household supply points moved into the free electricity market in 2024.[25]

16 Statistics

Regional markets

Regional spreads remain large: the EU average household electricity price was €0.28 per kWh in the first half of 2026.

The energy prices industry in Europe

  • €0.2666 per kWh was the highest EU non-household electricity price, recorded in Ireland in the first half of 2026.[24]
  • €0.0928 per kWh was the lowest EU non-household electricity price, recorded in Finland in the first half of 2026.[24]
  • €0.22 per kWh was the highest household natural-gas price among reporting EU countries in Sweden in the first half of 2026.[24]
  • €0.28 per kWh was the average household electricity price in the EU in the first half of 2026.[24]
  • 5.4% was the year-on-year decrease in EU non-household electricity prices in the first half of 2026.[24]

The energy prices industry in France

  • €35.5 per MWh was the average French PEG spot natural-gas price in 2025, up 4% from 2024.[81]
  • €280 per MWh was the average all-tax residential electricity price in France in 2024, up 18.4% from 2023.[81]
  • 4.1 million French residential electricity consumers were protected from price increases by fixed-price contracts during 2023–2024.[82]
  • €65 per MWh was the average pre-VAT natural-gas price for French businesses in 2024, down 18.2% from 2023.[81]
  • €61.1 per MWh was the average French spot electricity price in 2025, up 5.8% from 2024.[81]

The energy prices industry in Germany

  • 13% was the year-on-year reduction in electricity prices paid by German industrial customers in 2024.[83]
  • 12.13 ct/kWh was the average natural-gas price paid by German household customers in 2025, down about 3% year on year.[83]
  • 12.5 ct/kWh was the average German household natural-gas price on 1 April 2024.[83]
  • 40.1 ct/kWh was the average electricity price paid by German household customers in 2025, down about 4% year on year.[83]
  • 41.59 ct/kWh was the average German household electricity price on 1 April 2024 for annual consumption of 2,500–5,000 kWh.[83]

Key questions about the Energy Prices Industry

What market size metric is used for retail electricity prices?
U.S. electricity providers generated $553.2B in revenue from sales to ultimate customers in 2025, used as a measured proxy for the retail electricity-price market.
How fast are energy prices expected to change in 2026?
The World Bank forecasts its energy price index to increase 32% in 2026 and decline in 2027. It also forecasts Brent to average $91 per barrel in 2026 before easing.
Which companies lead the energy prices industry?
Abu Dhabi National Oil Company and Saudi Aramco are tied at the top of Gitnux's 2026 energy prices ranking with an Overall score of 9.1 each.
What technology shifts are showing up in utilities around pricing operations?
In 2024, 61% of utility organizations were using and improving artificial intelligence, including generative AI and machine learning. 64% were using and improving robotic process automation.
How is the retail electricity market structured in the U.S.?
U.S. retail electricity prices are segmented by customer class: residential averaged 17.23 cents per kWh, commercial 13.37, industrial 8.51, and transportation 13.87 in 2025.
Which cost components most affect household power bills in Europe?
In 2H 2025, EU household electricity taxes and levies averaged €0.0837 per kWh and represented 28.9% of household bills. Shares ranged from 48% in Denmark to negative rates in some countries due to subsidies and allowances.
Reference

Cite This Report

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APA
Marcus Engström. (2026, February 13). Energy Prices Industry Statistics. Gitnux. https://gitnux.org/energy-prices-industry-statistics
MLA
Marcus Engström. "Energy Prices Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/energy-prices-industry-statistics.
Chicago
Marcus Engström. 2026. "Energy Prices Industry Statistics." Gitnux. https://gitnux.org/energy-prices-industry-statistics.

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