Gitnux/Report 2026

Energy & Utilities Industry Statistics

301Statistics
78Sources
12Sections
1Visuals
51mRead
Energy & Utilities Industry Statistics
Samuel NorbergWritten by Samuel Norberg·Fact-checked by Maya Johansson
Published
How this report is researched
01Editorial Scope

Before any source is gathered, an editor locks the question, what qualifies, and how the piece will be judged.

02Source Research

Search agents collect the source set and pull each data point out with its provenance attached.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 31 days

01 Industry overview

The energy & utilities industry at a glance

Energy and utilities are entering a high-investment, high-demand phase: global energy investment is set to reach $3.3 trillion in 2025, with clean energy receiving twice the capital of fossil fuels.

$3.3T[13]
Global energy investment, 2025
4.43T kWh[52]
U.S. utility-scale generation, 2025
24%[52]
U.S. renewable generation share, 2025
3.6%[13]
Global electricity demand CAGR, 2026–2030
Market size
Global energy-sector investment is forecast at $3.3 trillion in 2025, including $2.2 trillion for clean energy technologies and infrastructure and $1.1 trillion for oil, natural gas and coal. Electricity-sector investment alone is expected to reach $1.5 trillion.[13]
Forecast & CAGR
Global electricity demand is forecast to grow at an average annual rate of 3.6% from 2026 through 2030, reaching 33,600 TWh in 2030 from 28,200 TWh in 2025. Data centres, electric vehicles, air conditioning, heat pumps and industrial demand are identified as major growth drivers.[13]
Market share & regions
Emerging market and developing economies accounted for 80% of global electricity-demand growth in 2025, while China alone contributed 58% of the increase. In the United States, renewable sources provided 24% of utility-scale electricity generation in 2025, compared with 58% from fossil fuels and 18% from nuclear power.[13][52]
Segmentation
The U.S. electricity market is segmented by customer class and generation source. In 2025, average retail prices were 17.30 cents per kWh for residential customers, 13.41 cents for commercial customers, 8.62 cents for industrial customers and 13.83 cents for transportation customers; generation was led by natural gas at about 41%, followed by renewables at 24%, nuclear at 18% and coal at 17%.[52]
Pricing
The U.S. average retail electricity price was 13.63 cents per kWh in 2025, with residential customers paying 17.30 cents per kWh on average. Prices varied widely by state, from 35.72 cents per kWh in Hawaii to 8.20 cents in North Dakota.[52]
Trends, drivers & challenges
Electricity demand is accelerating because of data-centre expansion, industrial electrification, electric vehicles, air conditioning and heat pumps. At the same time, utilities face grid-expansion needs, fuel-price exposure, extreme-weather risks and the reliability challenge of integrating intermittent wind and solar generation; U.S. wind and solar supplied 19% of total utility-scale and small-scale generation in 2025.[13][52]
Consumer behavior & competition
U.S. electricity competition differs by state: regulated utilities remain the dominant retail model, while some states permit competitive suppliers to offer market-based prices. Buildings accounted for more than 70% of U.S. electricity-demand growth in 2025, while data centres are expected to contribute about half of U.S. demand growth through 2030.[52][13]
M&A
Energy dealmaking increased sharply in 2025, including Constellation Energy’s planned $29 billion acquisition of Calpine and NRG Energy’s $12.5 billion purchase of LS Power assets. In the regulated utility sector, Black Hills and Northwestern agreed to merge, with the combined company reporting a $7.4 billion capital-expenditure plan for 2025–2029.[71]
Regulation
U.S. power-sector regulation is shifting in 2026: the Environmental Protection Agency finalized repeal of the 2024 power-plant regulations in September 2026 and proposed repealing remaining greenhouse-gas standards for power plants. Separately, EPA extended compliance deadlines for certain coal-fired plants under its December 2025 steam-electric effluent rule.[72]
Latest news
The latest industry developments include accelerating global electricity-demand forecasts for 2026–2030, record clean-energy investment, and major U.S. utility and independent-power-producer consolidation. U.S. electricity prices also continued rising: average revenue per kWh reached 14.87 cents in August 2026, up 5.1% year over year.[13][52][71]

02 Ranking

Top 10 Companies in the Energy & Utilities Industry

The leading companies in the energy & utilities industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 11, 2026 · Next review December 11, 2026

Verdict

EDF leads Gitnux's 2026 energy & utilities ranking with an Overall score of 9.2, with 515.5 TWh electricity generated and 41.1 million customer sites served in 2025. NextEra Energy is the highest-ranked renewable power generator at 9.1, driven by 10.7% revenue growth and a 30.2% operating margin.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in regulated electricity supply

    EDF

    FR

    Ranked #1 · 9.2 · Regulated electricity supply

    Why we picked it: It serves regulated electricity at large scale, with reported 515.5 TWh generation and 41.1 million sites.

    See in ranking ↓Visit edf.fr ↗

  2. Leader in renewable electricity generation

    NextEra Energy

    US

    Ranked #2 · 9.1 · Renewable electricity generation

    Why we picked it: It spans renewable generation and a major US electric utility, with reported 30.2% operating margin.

    See in ranking ↓Visit nexteraenergy.com ↗

  3. Leader in integrated oil and gas

    Saudi Aramco

    SA

    Ranked #3 · 9.0 · Integrated oil and gas

    Why we picked it: It runs an integrated oil, gas, and chemicals business on a global footprint.

    See in ranking ↓Visit aramco.com ↗

Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.

Full ranking

Sort by
Top 10 companies in the energy & utilities industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

EDF

Regulated electricity supply · FR

9.2
2

NextEra Energy

Renewable electricity generation · US

9.1
3

Saudi Aramco

Integrated oil and gas · SA

9.0
4

Iberdrola

Grid and electricity distribution · ES

9.0
5

Enel

Grid and electricity distribution · IT

8.8
6

Shell

Integrated oil, gas, LNG, fuels and energy trading, global · GB

8.8
7

TotalEnergies

Integrated oil, gas, LNG, fuels and renewables, global · FR

8.3
8

Duke Energy

Regulated electricity and natural gas utility, US · US

8.2
9

BP

Integrated oil, gas, refining and energy, global · GB

8.1
10

Eni

Integrated oil, gas, refining and energy, global · IT

7.9

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 11, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Samuel Norberg. (2026, November 11). Top 10 companies in the energy & utilities industry. In Energy & Utilities Industry Statistics. Gitnux. https://gitnux.org/energy-and-utilities-industry-statistics/#top-companies

report visual · Projection

U.S. total dry natural gas production

U.S. total dry natural gas production grew from 957,425 million cubic meters in 2020 to 1,068,251 million cubic meters in 2024.

957.4K
Start
+2.78%
CAGR · 4y
1.1M
Projected
20202024
source-verifiedeia.gov2024

04 Statistics

Technology & Innovation

AI adoption is already measured in utilities: 77% had deployed AI in 2026, and 29% cited predictive maintenance in 2026.

AI in the energy & utilities industry

  • 86% of utility executives globally said AI was extremely important in 2024.[1]
  • 74% of surveyed energy and utility companies had implemented or were exploring AI in 2024.[2]
  • 77% of power and utilities companies had deployed AI in 2026.[3]
  • 29% of utilities cited predictive maintenance as an AI use case in 2026.[3]
  • 50% of confirmed AI deployments in energy companies named an external vendor in 2026.[3]
  • 10% of energy, mining and utilities companies had already created business value from generative AI initiatives in 2023.[4]

Automation in the energy & utilities industry

  • 92% of utilities were expected to use AI for grid monitoring and optimization by 2028.[5]
  • 29% of utilities cited predictive maintenance as an AI-enabled operational use case in 2026.[3]
  • 22% of oil and gas companies cited predictive maintenance as an AI-enabled operational use case in 2026.[3]
  • 26% of utilities expected to use AI for grid monitoring and optimization in 2025.[5]
  • 90% of electric utilities had confirmed AI use in operational activities in 2026.[3]

Digital Transformation in the utilities and renewable energy sector (sector benchmark)

  • 84% of energy and utilities organizations were investing in digital modernization in 2026, while 20% had begun reorganizing engineering operations.[6]
  • 92% of energy companies planned digital technology investments, while 27% were retraining and reskilling existing employees, according to a 2024 survey.[7]
  • 100% of utilities globally had initiated digital transformation, while 20% had completed it, according to a global survey conducted in 2024.[8]
  • 73% of power and utilities companies said their organizational culture impeded digital-technology adoption in a global survey conducted in late 2024.[7]

Technology Adoption in the utilities and renewable energy sector (sector benchmark)

  • 73% of power and utilities organizations were using artificial intelligence, generative AI or machine learning in 2024, based on a global industry survey.[7]
  • 62% of power and utilities organizations were using robotic process automation in 2024, according to a global survey of industry executives and employees.[7]
  • 78% of power and utilities organizations were using advanced analytics in 2024, according to EY’s global Future of Energy Survey.[7]
  • 79% of power and utilities organizations were using cyber-threat monitoring and intelligence platforms covering IT and operational technology in 2024.[7]

Cloud Computing in the utilities and renewable energy sector (sector benchmark)

  • 63% of power and utilities organizations were using cloud computing while developing improvements or new applications in 2024.[7]
  • 45% of energy companies used only the cloud capacity and functions they had committed to, according to an Infosys industry study published in 2024.[4]
  • 79% of power and utilities organizations were using cloud computing in 2024, according to a global EY survey.[7]
  • 32% of power and utilities organizations using cloud computing planned improvements or new uses during the following five years in 2024.[7]
  • 41% of energy companies allowed any department head or IT manager to deploy new cloud infrastructure, software or applications in an Infosys study.[4]

Big Data in the utilities and renewable energy sector (sector benchmark)

  • 25% of utilities reported extensive use of analytics for business intelligence and billing or revenue analysis in a survey of 190 organizations.[9]
  • 20% of electric utilities had already implemented big-data analytics, while 32% were implementing it, in a survey covering 10 countries.[10]
  • 86% of utilities used advanced-metering-infrastructure data enterprise-wide or in specific workflows in 2026, according to a global utility executive survey.[11]
  • 41% of utilities said advanced-metering-infrastructure data was fully embedded and scalable across daily workflows in 2026.[11]
  • 78% of power and utilities organizations were using advanced analytics in 2024, a sector-specific proxy for big-data adoption in EY’s global survey.[7]

Blockchain in the energy & utilities industry

  • 4.4% of U.S. electricity consumption was used by data centers in 2023, including blockchain-related computing operations.[12]

05 Statistics

Data & Analytics

Digitalisation is quantified with governance and usage. Utilities report 65% of data governed in 2026, while 1.5% of global electricity consumption was used by data centres in 2024.

Business intelligence in the energy & utilities industry

  • 10% of global electricity consumption was covered by open-electricity-data policies in 2026.[13]
  • 11 transmission operators participated in the IEA’s 2026 global network-operator digitalisation survey.[13]
  • 25 network operators from multiple regions responded to the IEA’s 2026 global digitalisation survey.[13]
  • 14 distribution operators participated in the IEA’s 2026 global network-operator digitalisation survey.[13]
  • Most surveyed distribution operators aimed to digitalise more than 50% of low-voltage substations by 2035.[13]
  • 92 utilities across 36 countries were covered by the 2024 Smart Grid Index benchmark referenced by the IEA.[13]

Data analytics in the energy & utilities industry

  • Up to 175 GW of additional transmission capacity could be unlocked through AI-enabled use of existing lines worldwide.[13]
  • USD 110 billion per year in power-plant operation and maintenance savings could result from widespread AI adoption by 2035.[13]
  • Around 1.5% of global electricity consumption, or 415 TWh, was used by data centres in 2024.[13]
  • Global data-centre electricity consumption grew by about 12% annually from 2017 through 2024.[13]
  • 25% of global data-centre electricity consumption came from China in 2024.[13]
  • 15% of global data-centre electricity consumption came from Europe in 2024.[13]

Data Quality in the utilities and renewable energy sector (sector benchmark)

  • Across water utilities, 8% of respondents rated asset O&M cost information as very good in 2026.[14]
  • Across water utilities, 19% of respondents rated asset characteristics information as very good in 2026.[14]
  • Across electric utilities surveyed, 69% reported user confidence in data accuracy, compared with 77% for completeness.[15]
  • Across water utilities, 7% of respondents rated asset information in EAM or CMMS as very good in 2026.[14]
  • Across electric utilities surveyed, 77% reported no erosion in data quality over time.[15]
  • Across water utilities, 10% of respondents rated asset condition and performance information as very good in 2026.[14]

Data Governance in the utilities and renewable energy sector (sector benchmark)

  • Across utilities surveyed, 9% had fully implemented an enterprise-wide data-governance program in 2020.[16]
  • Across utilities surveyed, 56% had some form of inventory covering data sources and data-quality, integration, and analytics tools in 2020.[16]
  • Across utilities surveyed, 6% reported fully traceable data from original source to decision-making or business processes in 2020.[16]
  • Across power and utility executives surveyed, 57% assessed data-governance maturity as developing or initial in 2021; none reported advanced practices.[7]
  • Across energy and utilities organizations, 65% reported that all or nearly all of their data was governed in 2026.[17]
  • Across utilities surveyed, 50% estimated they were still three to five years away from enterprise-level data governance in 2020.[16]

KPIs in the energy & utilities industry

  • 594 points out of 1,000 was the average U.S. utility digital-experience satisfaction score in 2024.[18]
  • Utility mobile apps scored 60 points higher than mobile websites in the 2024 U.S. Utility Digital Experience Study.[18]
  • 17% of U.S. utility customers used mobile apps as their primary contact channel in 2024.[18]
  • Utility mobile-app primary-channel usage in the United States rose from 5% to 17% over the seven years through 2024.[18]
  • 11,619 U.S. utility customers contributed evaluations to the 2024 J.D. Power digital-experience study.[18]
  • Utility website primary-channel usage in the United States rose from 15% to 35% over the seven years through 2024.[18]

06 Statistics

Strategy & Growth

Clean-energy capex keeps expanding. Electricity-sector investment is expected to reach $1.5 trillion in 2025, about 50% more than oil, gas and coal supply.

Growth in the energy & utilities industry

  • Investment in solar power was expected to reach $450 billion globally in 2025, making it the largest single energy-investment category.[13]
  • Solar photovoltaic employment reached 7.1 million jobs worldwide in 2023.[19]
  • Global renewable-energy employment reached 16.2 million jobs in 2023, up from 13.7 million in 2022.[19]
  • The solar photovoltaic sector added about 2.2 million jobs worldwide between 2022 and 2023.[19]
  • Global renewable-energy capacity additions reached 582 GW in 2024.[19]
  • Electricity-sector investment was expected to reach $1.5 trillion globally in 2025, about 50% more than spending on oil, natural gas and coal supply.[13]

Differentiation in the energy & utilities industry

  • Solar-heating and cooling employment reached 680,000 jobs worldwide in 2023, including 250,000 jobs in China.[19]
  • Wind-power employment reached 1.46 million jobs worldwide in 2023, including 745,000 jobs in China and 282,000 in the European Union.[19]
  • 44% of global renewable-energy employment was located in China in 2024, distinguishing the country as the sector’s largest employment hub.[19]
  • Solar photovoltaic employment reached 4.59 million jobs in China in 2023, compared with 720,000 in the European Union.[19]
  • India had 453,000 hydropower jobs in 2023, compared with 788,000 in China and 177,000 in Brazil.[19]
  • The United States had 342,000 liquid-biofuel jobs in 2023, compared with 994,000 in Brazil.[19]

Mergers and acquisitions in the energy & utilities industry

  • $142 billion of United States power and utilities transactions were announced across 157 deals in 2025.[20]
  • Swiss power and utilities deal activity increased from 30 transactions in 2023 to 32 in 2024.[21]
  • Eight large United States portfolio deals accounted for 113 GW of capacity transacted in 2025, compared with 41 GW across six deals in 2024.[20]
  • More than 144 GW of United States power-generation capacity changed hands through transactions in 2025.[20]
  • About 70% of Swiss power and utilities transactions in 2024 focused on electricity generation and storage.[21]
  • 78% of surveyed power and utilities executives pursuing transactions cited acquisitions or mergers as their top area of interest, comprising 51% for acquisitions and 27% for mergers.[20]

Strategic partnerships in the energy & utilities industry

  • More than 80 new energy-innovation policies were introduced across 32 countries and jurisdictions in 2025.[13]
  • Around 70% of Swiss power and utilities transactions in 2024 focused on electricity generation and storage, areas requiring cross-company investment and development.[21]
  • Global clean-energy investment was expected to reach $2.2 trillion in 2025, creating a large financing base for public-private and corporate energy alliances.[13]
  • TotalEnergies acquired Germany’s VSB Holding for approximately $1.7 billion in December 2024, expanding a pan-European renewable-energy platform.[21]
  • Invenergy’s agreements with Meta totaled more than 1 GW of renewable-energy capacity by 2025.[22]
  • More than one-eighth of global LNG capacity is expected to come from floating LNG by 2030, compared with none ten years earlier.[13]

07 Statistics

People & Workforce

Workforce constraints persist alongside digital change. Utility-workforce leaders cited retirements and an aging workforce as their biggest concern in 2026.

Hiring in the energy & utilities industry

  • 37% of Massachusetts clean-energy employers found it very difficult to hire qualified workers in 2024.[23]
  • 40% of the U.S. utility workforce was in five critical job categories in 2023.[24]
  • 46% of utility-workforce leaders said the industry was not equipped to attract, train and develop young employees in 2026.[25]
  • 34% of utility-workforce leaders named retirements and an aging workforce as their biggest concern in 2026.[25]
  • Nearly all utilities employers reported at least some difficulty hiring qualified water-power workers in the United States in 2023.[26]

Employee retention in the energy & utilities industry

  • 78% of power-and-utilities respondents cited insufficient senior-leadership support for attracting and retaining workers in 2024.[7]
  • 82% of power-and-utilities respondents said assessing new talent’s skills was a challenge in 2024.[7]
  • 52% of energy employees were likely to quit according to the 2024 EY Work Reimagined Survey.[7]
  • 86% of power-and-utilities respondents believed talent-retention and attraction costs exceeded the benefits in 2024.[7]
  • 3.7% was retirement attrition among surveyed U.S. utilities in 2022.[27]

Remote Work in the utilities and renewable energy sector (sector benchmark)

  • U.S. utilities employees worked 31.42% of paid days from home in 2024.[28]
  • Across U.S. utilities, 18.2% of employees worked fully remotely in November 2024.[29]
  • Among U.S. utility employers recruiting new graduates, 9.3% of positions were fully remote in 2024.[30]
  • U.S. utilities employees worked 22.32% of paid days from home in 2026.[28]

Hybrid Work in the utilities and renewable energy sector (sector benchmark)

  • U.S. utilities had 28% of full-time employees in hybrid arrangements during September–December 2024.[31]
  • Across U.S. utilities, 51% of full-time employees worked either hybrid or fully from home during September–December 2024.[31]
  • Among U.S. utility employers recruiting new graduates, 43.4% of positions were fully hybrid in 2024.[30]
  • Across U.S. utilities, 32.5% of employees worked in hybrid arrangements in November 2024.[29]

Upskilling in the energy & utilities industry

  • 72% of power-and-utilities executives said technology and innovation skills were critical or very important to organizational goals in 2024.[32]
  • 88% of power-and-utilities executives planned to rely more on vendors and contractors to fill skills gaps in 2024.[32]
  • 92% of energy companies planned digital-technology investments in 2024.[32]
  • 91% of power-and-utilities executives said reskilling ability would determine organizational success over the next five years in 2024.[32]
  • 26% of power-and-utilities executives said their companies were currently retraining existing employees in 2024.[32]

Employee Engagement in the utilities and renewable energy sector (sector benchmark)

  • Among U.S. energy and utility organizations, 54% reported that frontline disengagement affected productivity in 2023.[33]
  • At Southern California Edison, 82% of employees gave a favorable overall engagement response in 2022.[34]
  • Among frontline energy and utilities workers, 57% said workplace communication tools were designed for desk workers rather than them in 2025.[35]
  • Across U.S. utilities, 70% of employees were engaged in the July 2025–June 2026 benchmark period.[36]

DEI in the energy & utilities industry

  • 13% of electric-power-generation workers were represented by unions in 2023.[12]
  • 11% was union density in the U.S. energy sector in 2023.[12]
  • 27% of surveyed U.S. utilities had DEI training for board members in 2022.[27]

08 Statistics

Customer & Sales

Customer experience in the energy & utilities industry

  • 73 points was the 2026 overall customer-satisfaction score for U.S. energy utilities on ACSI’s 0–100 scale.[37]
  • 82 points was the 2026 U.S. energy-utility score for providing reliable electric service on ACSI’s 0–100 scale.[37]
  • 77 points was the 2026 U.S. energy-utility score for staff and representative courtesy and helpfulness on ACSI’s 0–100 scale.[37]
  • 80 points was the 2026 U.S. energy-utility score for ease of understanding bills on ACSI’s 0–100 scale.[37]
  • 594 points was overall satisfaction with U.S. utility digital experiences in 2024 on J.D. Power’s 1,000-point scale.[18]

Customer retention in the energy & utilities industry

  • 81% of U.K. energy customers were satisfied with their supplier in Ofgem’s retail-market report covering 2024.[38]
  • 24% of U.K. consumers had not switched supplier or tariff for five years in February–March 2026.[38]
  • 9% of U.K. energy customers switched supplier during the 12 months to January 2026.[38]
  • 62% of U.K. consumers trusted their own energy supplier to treat them fairly in early 2025.[38]
  • 14% of U.K. energy customers switched tariff while staying with the same supplier during the 12 months to January 2026.[38]

Customer acquisition in the energy & utilities industry

  • 9% of U.K. businesses that switched energy supplier in 2024 said a new supplier offered a better deal.[38]
  • 33% of U.K. businesses had switched energy supplier or contract during 2024.[38]
  • 16% of U.K. businesses that switched energy supplier in 2024 cited a price-increase notification from their previous supplier.[38]
  • 29% of U.K. businesses that switched energy supplier in 2024 did so because their contract was ending.[38]
  • 12% of U.K. businesses that switched energy supplier in 2024 cited a renewal notice from their previous supplier.[38]

Customer loyalty in the energy & utilities industry

  • 82% of U.S. utility consumers with a high emotional-experience rating were likely to purchase more in 2023.[39]
  • 67% of U.S. utility consumers with a high emotional-experience rating were likely to recommend the utility in 2023.[39]
  • 58% of U.S. utility consumers with a high success-experience rating were likely to recommend the utility in 2023.[39]
  • 66% of U.S. utility consumers with a high emotional-experience rating were likely to forgive the utility after a failure in 2023.[39]
  • 70% of U.S. utility consumers with a high success-experience rating were likely to trust the utility in 2023.[39]

09 Statistics

Marketing & Brand

Digital channels and service resolution show up in satisfaction metrics. U.S. gas-utility satisfaction reached 863 points when issues were resolved within 10 minutes in 2024.

Marketing in the energy & utilities industry

  • 863 points was satisfaction among U.S. gas utility business customers whose issue was resolved within 10 minutes or less in 2024.[40]
  • 70% was the first-contact problem-resolution rate among U.S. gas utility business customers in 2024.[40]
  • 24% of U.S. gas utility business customers spent an hour or more using online chat for assistance in 2024.[40]
  • 817 points was satisfaction among U.S. gas utility business customers who spent more than an hour using digital assistance in 2024.[40]
  • 54% of U.S. utility customers said they had received personalized information about their energy or water consumption in 2024.[18]

Digital marketing in the energy & utilities industry

  • 35% of U.S. utility customers used websites as their primary contact channel in 2024, up from 15% seven years earlier.[18]
  • 27% of the 44 largest U.S. electric, gas and water utilities evaluated in 2024 did not offer a mobile app.[18]
  • 38 points higher was satisfaction with U.S. utility mobile apps than with desktop websites in 2024.[18]
  • 60 points higher was satisfaction with U.S. utility mobile apps than with mobile websites in 2024.[18]
  • 17% of U.S. utility customers used mobile apps as their primary contact channel in 2024, up from 5% seven years earlier.[18]

Branding in the energy & utilities industry

  • 200 points was the approximate satisfaction advantage for U.S. utility customers reporting strong rather than weak brand appeal in 2024.[18]
  • 674 points was the U.S. gas-utility company-reputation score in 2024.[18]
  • 723 points was the U.S. electric-utility customer-trust score in 2024.[18]
  • 655 points was the U.S. electric-utility company-reputation score in 2024.[18]
  • 751 points was the U.S. gas-utility customer-trust score in 2024.[18]

Social media in the energy & utilities industry

  • 3.8% was the Q1 2025 engagement rate for energy brands on Instagram.[41]
  • 2.4% was the Q1 2025 engagement rate for energy brands on X.[41]
  • 3.3% was the Q1 2025 engagement rate for energy brands on Instagram Reels.[41]
  • 11.15% of employees at DEIF shared company content on social media, ranking first globally among utilities organizations in June 2026.[42]
  • 2.0% was the Q1 2025 engagement rate for energy brands on Facebook.[41]

Influencer Marketing in the utilities and renewable energy sector (sector benchmark)

  • Across B2B companies, 55% were using influencers in 2025, while another 29% planned to adopt influencer marketing within the following year.[43]
  • Across B2B companies, 76% of marketing leaders believed creator collaborations build brand authenticity in 2025.[43]
  • Across B2B companies, authenticity and credibility were the top influencer-selection criteria for 58% of marketers in 2025.[43]
  • Across B2B companies, 28% of marketers ranked thought leaders or industry analysts as the most effective influencer type in 2025.[43]
  • Across B2B companies, influencer marketing was associated with a 39-percentage-point advantage in brand-awareness goal attainment in 2025.[43]

10 Statistics

Operations & Execution

Process optimization in the energy & utilities industry

  • 70% of Panay’s in-island generation capacity, equivalent to 451 MW, was affected by a January 2024 island-wide outage in the Philippines.[13]
  • 15% was India’s aggregate technical and commercial electricity-distribution loss rate in fiscal year 2024–25, down from approximately 23–24% in fiscal year 2015–16.[13]
  • 54% was the share of EU electricity generated from renewable energy sources in April 2024, a record monthly level reported by the European Commission.[44]
  • 92 utilities across 36 countries were covered by the 2024 Smart Grid Index used to assess grid digitalisation and operational capabilities.[13]
  • 20% of forced-outage capacity in the Philippines from 2019 to 2023 came from gas-fired power plants.[13]

Operational efficiency in the energy & utilities industry

  • £29.7 million was the combined electricity-distribution incentive penalty incurred by Great Britain’s distribution network operators in 2023–24.[38]
  • 66% of Uzbekistan’s main electricity networks had been in service for more than 30 years, according to the country’s energy profile.[13]
  • 35 customer-minutes-lost was the average 2024–25 performance score for Great Britain’s electricity distribution networks.[38]
  • £3.1 million was spent by Great Britain’s distribution network operators on improving service for worst-served customers in 2023–24.[38]
  • 40 customer interruptions was the average 2024–25 performance score for Great Britain’s electricity distribution networks.[38]

Quality management in the energy & utilities industry

  • £7.0 million was the 2024–25 penalty incurred by the SSEN distribution-network group.[38]
  • £10.91 million was the largest individual distribution-network penalty reported by Ofgem for 2023–24.[38]
  • £2.1 million was the 2024–25 incentive reward received by one Great Britain distribution-network group.[38]
  • £0.4 million was the 2024–25 incentive reward received by another Great Britain distribution-network group.[38]
  • 40 customer interruptions was the average Great Britain electricity-distribution performance score in 2024–25.[38]

Supply chain in the energy & utilities industry

  • 60 billion cubic metres of additional EU LNG import capacity was expected to become available during 2025–30.[45]
  • 75% of the European Union’s natural-gas imports in 2024 came from Norway, the United States, Algeria and Russia combined.[46]
  • 30% of the European Union’s natural-gas imports came from Norway in 2024.[46]
  • 16% of the European Union’s oil and petroleum-product imports came from the United States in 2024.[46]
  • 31% of the European Union’s solid-fossil-fuel imports came from Australia in 2024.[46]

Outsourcing / Offshoring in the utilities and renewable energy sector (sector benchmark)

  • 54% of U.S. solar companies surveyed outsourced most solar maintenance in 2025, compared with 60% in Germany and 48% in the United Kingdom.[47]
  • 68.4% of U.S. utilities surveyed outsourced bill printing in 2026, based on responses from 95 utilities across 18 states.[48]
  • 55% of surveyed solar OEMs, technicians and installers across the United States, United Kingdom, Germany and Spain outsourced most solar maintenance in 2025.[47]
  • Approximately 45% of electric transmission, distribution and gas distribution work was outsourced in 2024, projected to exceed 50% over the following five years.[49]
  • 40% of U.S. power and utilities executives surveyed said they would outsource some business functions to external contractors, according to a 2025 survey.[7]

11 Statistics

Finance & Pricing

Revenue gaps and cost lines are measured for regulators and budgeting. India’s average power-utility revenue gap was 0.06 Indian rupees per kWh in fiscal year 2024–25.

Pricing strategy in the energy & utilities industry

  • 0.19 Indian rupees per kWh was India’s average power-utility revenue gap in fiscal year 2023–24.[13]
  • 0.50 Indian rupees per kWh was India’s average power-utility revenue gap in fiscal year 2019–20.[13]
  • 0.69 Indian rupees per kWh was India’s average power-utility revenue gap in fiscal year 2020–21.[13]
  • 0.06 Indian rupees per kWh was India’s average power-utility revenue gap in fiscal year 2024–25.[13]
  • 0.50 Indian rupees per kWh was India’s average power-utility revenue gap in fiscal year 2022–23.[13]

Cost reduction in the energy & utilities industry

  • $3.751 billion was Consolidated Edison’s other operations and maintenance expense in 2024.[50]
  • $5.625 billion was Duke Energy’s operation, maintenance and other expense in 2023.[50]
  • $5.793 billion was Duke Energy’s depreciation and amortization expense in 2024.[50]
  • $9.206 billion was Duke Energy’s fuel-used and purchased-power expense in 2024.[50]
  • $5.389 billion was Duke Energy’s operation, maintenance and other expense in 2024.[50]

Profitability in the energy & utilities industry

  • $1.820 billion was Consolidated Edison’s net income for common stock in 2024.[50]
  • $4.524 billion was Duke Energy’s net income attributable to the corporation in 2024.[50]
  • €22.801 billion was Enel’s EBITDA in 2024.[51]
  • $2.670 billion was Consolidated Edison’s operating income in 2024.[50]
  • $7.926 billion was Duke Energy’s operating income in 2024.[50]

Financial planning in the energy & utilities industry

  • €77.173 billion was Enel’s revenue in 2024.[51]
  • $15.256 billion was Consolidated Edison’s total operating revenue in 2024.[50]
  • $11.568 billion was Consolidated Edison’s electric operating revenue in 2024.[50]
  • $3.107 billion was Consolidated Edison’s gas operating revenue in 2024.[50]
  • $2.252 billion was Duke Energy’s regulated-natural-gas operating revenue in 2024.[50]

12 Statistics

Product & Service

Meters and access points are quantified across utilities. 119 million advanced metering infrastructure installations represented about 72% of U.S. electric meters in 2022.

Product development in the energy & utilities industry

  • 27% of the 44 largest U.S. electric, natural-gas and water utilities evaluated did not offer a mobile app in 2024.[18]
  • USD 80 billion per year in potential savings from enhanced digitalisation of global power plants and electricity networks were estimated for 2016–2040 worldwide.[13]
  • USD 110 billion annually in potential power-plant operation and maintenance savings could be achieved through AI by 2035 worldwide.[13]
  • 5% lower operation and maintenance costs through digitalisation could save power companies and consumers nearly USD 20 billion annually through 2040 worldwide.[13]
  • Up to 175 GW of additional transmission capacity could be unlocked on existing lines through AI applications in the widespread-adoption case worldwide.[13]

Product lifecycle in the energy & utilities industry

  • 119 million advanced metering infrastructure installations represented about 72% of U.S. electric meters in 2022.[52]
  • 146,550,993 U.S. residential electric meters were recorded across all technologies in 2024.[52]
  • 6,958,631 U.S. residential standard non-AMR/AMI meters were recorded in 2024.[52]
  • 574,726 U.S. industrial advanced meters were recorded in 2021.[52]
  • 104,237,855 U.S. residential advanced meters were recorded in 2021.[52]

After-sales in the energy & utilities industry

  • 1,395 OVO customers were affected by complaint-handling failures identified by Ofgem in 2024.[38]
  • 18% of UK businesses with non-domestic energy contracts reported making a supplier complaint in 2025.[38]
  • 51% of UK businesses found it easy to contact their energy supplier in 2025.[38]
  • 81% of Great Britain energy consumers who contacted or tried to contact their supplier were satisfied with customer service in January 2026.[38]
  • 67% of Great Britain energy consumers found it easy or fairly easy to contact their supplier in July–August 2026.[38]

Value proposition in the energy & utilities industry

  • 81% of Great Britain customers were satisfied with their energy supplier in the latest retail-market survey reported by Ofgem.[38]
  • 70% of UK businesses with non-domestic energy contracts said they were keeping up with bills without difficulty in 2025.[38]
  • 41% of UK businesses reported no barriers to decarbonising in 2025.[38]
  • 75% of UK businesses that switched energy supplier found the switching process easy in 2025.[38]
  • 35% of UK businesses with non-domestic energy contracts used a broker in 2025.[38]

13 Statistics

Sustainability & Ethics

Emissions and governance are tracked at asset and company levels. Scope 1 emissions for listed state-owned energy companies totaled 3,132 MtCO2e.

Sustainability in the energy & utilities industry

  • 700 GW of renewable power capacity was added globally in 2024, an estimated 25% annual increase.[13]
  • The energy workforce would need to increase by nearly 15 million people by 2035 in a net-zero-aligned scenario.[13]
  • 34% of global electricity generation came from renewables in 2025, up from 32% in 2024.[13]
  • Solar PV and wind supplied 17% of global electricity generation in 2025.[13]
  • 43% of global electricity generation came from low-emissions sources in 2025, the highest share in fifty years.[13]

ESG in the energy & utilities industry

  • 89 was the 2024 average ESG score for GHG-emissions management among assessed infrastructure assets.[53]
  • 81 was the 2024 average ESG score for customers among assessed infrastructure assets.[53]
  • Almost 4,250 MtCO2e were Scope 3 emissions from listed state-owned energy companies globally.[54]
  • 3,132 MtCO2e were Scope 1 emissions from listed state-owned energy companies globally.[54]
  • 73.5 was the 2024 average governance-pillar score for assessed infrastructure assets.[53]

Ethics in the energy & utilities industry

  • $14.3 million was secured for New York ratepayers through utility enforcement actions and settlements in 2025.[55]
  • $750,000 was paid by Con Edison in a settlement alleging harassment of female field workers.[56]
  • $250 million or more in penalties and related orders followed the Ohio utility bribery case concluded in 2025.[56]
  • 15 energy service companies in New York lost eligibility to conduct business for violating consumer-protection regulations in 2025.[55]
  • $1.65 million was paid by Maxen Power after Ofgem found customer-service and sales-practice breaches in 2024.[38]

CSR in the energy & utilities industry

  • $28.9 million in financial penalties were levied against five New York utilities for missing 2024 customer-service standards.[57]
  • 2,656 inspections were performed by Connecticut’s environmental regulator in fiscal 2025 in sectors including utilities.[58]
  • 1,107 enforcement actions were recorded by Connecticut’s environmental regulator in fiscal 2025.[58]
  • 10 million or more customers were served by Con Edison in New York City and Westchester County when it settled a workplace-harassment case.[56]
  • More than 14 million Texans were served by Oncor, the largest electric delivery utility in Texas, in its sustainability reporting.[59]

Circular economy in the energy & utilities industry

  • 0.6 billion tonnes of material were landfilled in the European Union in 2024.[46]
  • 0.8 billion tonnes of recycled material were fed back into the European Union economy in 2024.[46]
  • 90%–95% of a wind-turbine system’s mass can currently be recycled, according to European original-equipment manufacturers.[60]
  • 4.6 billion tonnes was the European Union’s material use in 2024.[46]
  • 25 GW of hydropower capacity was installed globally in 2024, more than double the previous year’s additions.[13]

Carbon footprint in the energy & utilities industry

  • 14% was the decline in global electricity carbon intensity over the decade to 2025.[13]
  • 44% of global CO2 emissions from fuel combustion came from electricity and heat generation in 2024.[13]
  • 0.8% was the increase in global energy-related CO2 emissions in 2024.[13]
  • 2.6 billion tonnes of additional CO2 emissions per year are avoided by the continued adoption of clean-energy technologies.[13]
  • 13,900 million tonnes of CO2 are produced annually by global electricity generation.[13]

15 Statistics

Globalization & Expansion

Cross-border capital allocation shapes build-out. Global energy investment expected in 2025 is $3.3T, including $2.2T clean energy and $1.1T fossil fuels.

Globalization in the energy & utilities industry

  • Africa’s energy investment in 2025 was one-third lower than in 2015, as declining oil and gas spending was only partly offset by renewable investment.[13]
  • $3.3 trillion of global energy investment was expected in 2025, including $2.2 trillion in clean energy and $1.1 trillion in fossil fuels worldwide.[13]
  • Chinese solar exports to developing economies surpassed exports to advanced economies in early 2025, with Pakistan importing 19 GW during 2024.[13]
  • Enbridge expanded its international utility footprint in 2024 by acquiring United States gas-distribution companies worth more than $14 billion.[67]
  • 70% of the increase in clean-energy spending from 2020 to 2025 came from net fossil-fuel-importing countries.[13]

Supplier management in the energy & utilities industry

  • The IEA’s clean-energy equipment price index fell 60% in early 2024 compared with ten years earlier.[13]
  • National oil companies were expected to provide more than 40% of global upstream oil and gas spending in 2024, compared with less than 25% in 2015.[13]
  • Chinese solar-panel prices fell 60% between 2022 and early 2024, increasing the importance of imported equipment in emerging energy markets.[13]
  • Grid-material prices nearly doubled over the five years to 2025 because of rising demand for cables and transformers.[13]
  • Investment by Middle Eastern and Asian national oil companies increased by more than 50% between 2017 and 2024, while private-company investment fell by nearly 20%.[13]

Stakeholder management in the energy & utilities industry

  • 32 out of 100 was the average 2024 sustainability score for United States electric utilities, based on customer awareness, engagement and advocacy.[18]
  • More than 40 community meetings on electric-transmission projects were held by Dominion Energy in Virginia in 2024.[68]
  • Nearly 1,700 people attended Dominion Energy’s Virginia electric-transmission community meetings in 2024.[68]
  • The United States electric-utility sustainability score increased by 5 points from 2023 to 2024.[18]
  • More than 20 organization types participate in each utility stakeholder group in Virginia’s energy-efficiency stakeholder process.[69]

Distribution channels in the energy & utilities industry

  • 152,479,964 full-service electricity customers were reported in the United States for 2024.[70]
  • 17,481,113 United States electricity customers purchased energy from an alternative supplier through delivery-only arrangements in 2024.[70]
  • 25,473,014 customers, or 15.0% of United States electricity customers, were served by public power utilities in 2024.[70]
  • 169,961,077 United States electricity customers were reported for 2024, including full-service and delivery-only customers.[70]
  • 8,017,964 customers, or 4.7% of United States electricity customers, were served by power marketers in 2024.[70]

Key questions about the energy & utilities industry

What is the current market size for energy-sector investment?
Global energy investment is set to reach $3.3 trillion in 2025. Clean energy receives $2.2 trillion and oil, natural gas and coal receive $1.1 trillion.
How fast is electricity demand expected to grow from 2026?
Global electricity demand is forecast to grow at a 3.6% average annual rate from 2026 through 2030. It is expected to reach 33,600 TWh in 2030 from 28,200 TWh in 2025.
Which companies lead the energy & utilities industry?
EDF leads Gitnux's 2026 energy & utilities ranking with an Overall score of 9.2, with 515.5 TWh electricity generated and 41.1 million customer sites served in 2025. NextEra Energy is the highest-ranked renewable power generator at 9.1, driven by 10.7% revenue growth and a 30.2% operating margin.
Where is AI most used across utilities operations?
In 2026, 29% of utilities cited predictive maintenance as an AI use case. In operational activities, 90% of electric utilities had confirmed AI use in 2026.
How is the U.S. electricity market structured for sales and generation?
In the U.S., the market is segmented by customer class and generation source. In 2025, generation was led by natural gas at about 41% and renewables at 24%, with nuclear at 18% and coal at 17%.
What pricing level should analysts use as a baseline for U.S. residential retail power?
The U.S. average retail electricity price was 13.63 cents per kWh in 2025. Residential customers paid 17.30 cents per kWh on average.
Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA
Samuel Norberg. (2026, November 11). Energy & Utilities Industry Statistics. Gitnux. https://gitnux.org/energy-and-utilities-industry-statistics
MLA
Samuel Norberg. "Energy & Utilities Industry Statistics." Gitnux, 11 Nov 2026, https://gitnux.org/energy-and-utilities-industry-statistics.
Chicago
Samuel Norberg. 2026. "Energy & Utilities Industry Statistics." Gitnux. https://gitnux.org/energy-and-utilities-industry-statistics.

Sources & references

78 sources cited across this report

  1. fortnightly.com
  2. newsroom.ibm.com
  3. rsmus.com
  4. infosys.com
  5. ibm.com
  6. capgemini.com
  7. ey.com
  8. ifs.com
  9. cdn2.webdamdb.com
  10. inldigitallibrary.inl.gov
  11. stocktitan.net
  12. energy.gov
  13. iea.org
  14. bv.com
  15. restservice.epri.com
  16. utilityanalytics.com
  17. journalofenvironmentalnews.com
  18. jdpower.com
  19. irena.org
  20. deloitte.com
  21. assets.kpmg.com
  22. axios.com
  23. reports.masscec.com
  24. cewd.org
  25. news.energycentral.com
  26. climateprogramportal.org
  27. scottmadden.com
  28. fred.stlouisfed.org
  29. columbus.gov
  30. naceweb.org
  31. hoover-s3-website.s3.us-west-2.amazonaws.com
  32. prnewswire.com
  33. simpplr.com
  34. docs.cpuc.ca.gov
  35. workvivo.com
  36. cultureamp.com
  37. theacsi.com
  38. ofgem.gov.uk
  39. qualtrics.com
  40. discover.jdpa.com
  41. webflow.uberall.com
  42. dsmn8.com
  43. business.linkedin.com
  44. energy.ec.europa.eu
  45. blue-economy-observatory.ec.europa.eu
  46. ec.europa.eu
  47. nasdaq.com
  48. utilityinformationpipeline.com
  49. lincolninternational.com
  50. sec.gov
  51. enel.com
  52. eia.gov
  53. ppp.worldbank.org
  54. oecd.org
  55. apps.cio.ny.gov
  56. apnews.com
  57. dps.ny.gov
  58. portal.ct.gov
  59. oncor.com
  60. publications.jrc.ec.europa.eu
  61. ferc.gov
  62. itpro.com
  63. cyble.com
  64. renewableenergyworld.com
  65. smartenergycc.org
  66. msci-institute.com
  67. unctad.org
  68. sustainability.dominionenergy.com
  69. rga.lis.virginia.gov
  70. publicpower.org
  71. utilitydive.com
  72. epa.gov
  73. edf.fr
  74. investor.nexteraenergy.com
  75. aramco.com
  76. iberdrola.com
  77. shell.com
  78. totalenergies.com