The global telehealth software market is forecast to reach $9.9 billion in 2024. Over the same period, healthcare data breach disclosures increased by 53 percent.
Key Takeaways
- 2.6% year-over-year growth in the global telehealth market in 2023
- $4.3 billion global market size for hearing aids in 2023
- $7.0 billion global market size for electronic health records (EHR) in 2023
- 80% of organizations say they use HR analytics
- 1,200+ healthcare organizations reported using a patient engagement platform by 2023
- The average time to first value for cloud-based EHR implementations was reduced by 25% (2021–2023 programs)
- 26% reduction in no-show rates after implementing scheduling reminders (2020–2022 studies)
- A 10% improvement in medication adherence is associated with a 3% reduction in all-cause hospitalization (systematic review)
- $62 per member per month median cost for telehealth services in commercial plans (2023)
- 27% reduction in administrative costs after EHR adoption (systematic review estimate)
- In 2022, healthcare administrative expenses were estimated at $1.1 trillion in the U.S.
- 2.7x increase in digital health funding globally from 2017 to 2021
- 90% of healthcare organizations reported that interoperability is a top priority (2023)
- In 2023, cloud misconfiguration was cited in 13% of breaches
Digital health markets keep expanding while EHRs, telehealth, and interoperable tools deliver measurable efficiency gains.
Related reading
01 · Category
Market Size11 stats
01
2.6% year-over-year growth in the global telehealth market in 2023
02
$4.3 billion global market size for hearing aids in 2023
03
$7.0 billion global market size for electronic health records (EHR) in 2023
04
1.8% of healthcare expenditure was for home health care in 2022 (U.S.)
05
$9.9 billion U.S. market value for telehealth software in 2024 (forecast)
06
$7.4 billion U.S. market value for remote patient monitoring (RPM) in 2024 (forecast)
07
$5.7 billion global market for digital therapeutics in 2024 (forecast)
08
$2.3 billion global market value for clinical trial management systems in 2024 (forecast)
09
$1.8 billion global market for hospice EHR software in 2024 (forecast)
10
$1.2 billion global market for medical imaging analytics in 2024 (forecast)
11
$3.5 billion global market for revenue cycle management (RCM) software in 2024 (forecast)
Interpretation
Market Size Interpretation
The market size picture for Eap Industry is showing steady momentum, with telehealth expanding 2.6% year over year in 2023 and growing to a projected $9.9 billion U.S. telehealth software and $7.4 billion U.S. remote patient monitoring markets in 2024.
02 · Category
User Adoption2 stats
01
80% of organizations say they use HR analytics
02
1,200+ healthcare organizations reported using a patient engagement platform by 2023
Interpretation
User Adoption Interpretation
In user adoption for Eap industry, 80% of organizations already use HR analytics and by 2023 more than 1,200 healthcare organizations had adopted patient engagement platforms, signaling steady momentum toward wider technology use.
03 · Category
Performance Metrics6 stats
01
The average time to first value for cloud-based EHR implementations was reduced by 25% (2021–2023 programs)
02
26% reduction in no-show rates after implementing scheduling reminders (2020–2022 studies)
03
A 10% improvement in medication adherence is associated with a 3% reduction in all-cause hospitalization (systematic review)
04
EHR adoption increased clinical documentation availability by 20% within 12 months (study)
05
Healthcare breach investigations in 2024 took a median of 277 days
06
45% of healthcare organizations reported that their analytics initiatives are integrated with clinical workflows
Interpretation
Performance Metrics Interpretation
Performance Metrics across Eap Industry show measurable operational gains, including a 25% faster time to first value for cloud EHRs and a 26% lower no show rate from scheduling reminders, alongside broader improvements in documentation and care outcomes.
More related reading
04 · Category
Cost Analysis6 stats
01
$62per member per month median cost for telehealth services in commercial plans (2023)
02
27% reduction in administrative costs after EHR adoption (systematic review estimate)
03
In 2022, healthcare administrative expenses were estimated at $1.1 trillion in the U.S.
04
Average hourly wage for medical assistants in the U.S. was $19.43in May 2023
05
Average hourly wage for registered nurses in the U.S. was $39.31in May 2023
06
The median hourly wage for physicians in the U.S. was $119.00in 2023 (BLS OEWS)
Interpretation
Cost Analysis Interpretation
Cost analysis shows that even targeted investments like EHR adoption can cut administrative costs by 27%, and when combined with major wage inputs such as $19.43 per hour for medical assistants and $39.31 per hour for registered nurses, the overall cost pressure remains substantial despite telehealth median spending of $62 per member per month in 2023.
05 · Category
Industry Trends5 stats
01
2.7x increase in digital health funding globally from 2017 to 2021
02
90% of healthcare organizations reported that interoperability is a top priority (2023)
03
In 2023, cloud misconfiguration was cited in 13% of breaches
04
In 2023, third-party vendors were implicated in 31% of healthcare breach investigations (reported by a major incident database)
05
Healthcare data breaches have increased by 53% over the past five years (public disclosure totals)
Interpretation
Industry Trends Interpretation
For industry trends in Eap, the data shows that healthcare is moving fast in digital and connected care while the risks are rising too, with digital health funding up 2.7 times from 2017 to 2021 and healthcare data breaches increasing 53% in the past five years.
report visual · Comparison
Adoption & priorities in HR/healthcare analytics
Organizations show broad adoption of HR analytics while interoperability remains a top priority.
90% of healthcare organizations reported that interoperability is a top priority (2023)90%
80% of organizations say they use HR analytics
80%
2.6% year-over-year growth in the global telehealth market in 2023
2.6%
source-verifiedgartner.com · himss.org · fortunebusinessinsights.com2023
Reference
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
APA
Julian Richter. (2026, February 13). Eap Industry Statistics. Gitnux. https://gitnux.org/eap-industry-statistics
MLA
Julian Richter. "Eap Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/eap-industry-statistics.
Chicago
Julian Richter. 2026. "Eap Industry Statistics." Gitnux. https://gitnux.org/eap-industry-statistics.
Sources & references
30 datasets cited across this report · attribution is report-level
+13 additional datasets cited (not shown individually)