Key Takeaways
- In 2022, the total turnover of the Dutch staffing industry was €34.5 billion, representing a 12.3% year-over-year growth driven by demand in logistics and healthcare sectors.
- The Dutch flex workforce contributed 4.2% to total GDP in 2023, with staffing turnover estimated at €36.2 billion.
- Staffing industry market share in the Netherlands grew from 3.8% of total employment in 2020 to 4.5% in 2023.
- In 2023, the Dutch staffing industry employed 45,000 unique temporary workers daily on average.
- Total hours worked by temps in 2023 totaled 1.15 billion, up 11% from 2022.
- Number of flex contracts started in 2023 was 4.2 million, a 9.8% increase.
- Logistics sector dominated with 25% of all temp hours in 2023.
- Healthcare staffing share was 18.2% of total flex hours in 2023.
- ICT and tech temps accounted for 12% of market hours, 138 million hours in 2023.
- Average gross hourly wage for temps was €17.45 in 2023.
- Staffing agency profit margins averaged 5.2% in 2022.
- Total payroll costs for flex workers: €28.7 billion in 2023.
- Future demand for flex expected to rise 12% by 2027.
- AI adoption in matching to reach 75% of agencies by 2025.
- Sustainability staffing demand up 28% annually through 2030.
The Dutch staffing industry grew substantially post-pandemic, driven by logistics and healthcare demand.
Employment Statistics
- In 2023, the Dutch staffing industry employed 45,000 unique temporary workers daily on average.
- Total hours worked by temps in 2023 totaled 1.15 billion, up 11% from 2022.
- Number of flex contracts started in 2023 was 4.2 million, a 9.8% increase.
- 28% of Dutch workforce has flex experience, with 12% currently in staffing roles in 2023.
- Average duration of temp assignments was 14.3 weeks in 2023.
- Female participation in staffing reached 52.4% of total temps in 2023.
- Youth (18-25) accounted for 31% of staffing workforce, 265,000 individuals in 2023.
- Conversion rate from temp to permanent was 22% in 2023, affecting 180,000 workers.
- Total unique flex workers per year: 792,000 in 2022.
- Daily average flex employment via agencies: 42,500 FTEs in Q4 2023.
- Migrant workers comprised 38% of staffing roles in 2023, totaling 320,000 placements.
- Part-time flex contracts rose to 45% of total in 2023.
- Average age of temps was 34.2 years in 2023.
- High-skilled temps grew 16% to 28% of workforce in 2023.
- Turnover rate among temps was 4.2 per year average in 2023.
- 65% of temps work via ABU-certified agencies in 2023.
- Long-term assignments (>1 year) were 18% of total hours in 2023.
- Regional employment peak in South Netherlands at 15,000 daily temps.
- ICT staffing employment hit 95,000 unique workers in 2023.
- Healthcare temps numbered 112,000 in 2023.
- Logistics sector temps: 210,000 unique in 2023.
- Construction flex workers: 145,000 annually in 2023.
- Unemployment-to-staffing transition rate was 14% in 2023.
- Average weekly hours per temp: 29.8 in 2023.
- 2023 saw 1.9 million temp-to-perm transitions attempted.
- Senior temps (50+) rose to 22% of workforce in 2023.
- Night shift flex roles: 8% of total employment in 2023.
- Total FTE equivalents in staffing: 380,000 in 2023.
- Repeat placement rate for temps: 62% in 2023.
Employment Statistics Interpretation
Financial Performance
- Average gross hourly wage for temps was €17.45 in 2023.
- Staffing agency profit margins averaged 5.2% in 2022.
- Total payroll costs for flex workers: €28.7 billion in 2023.
- Average agency revenue per temp hour: €32.10 pre-tax in 2023.
- Bad debt ratio in staffing dropped to 0.8% in 2023.
- Investment in digital tools by agencies: €450 million in 2023.
- Average EBITDA for top 50 agencies: 7.1% in 2022.
- Client payment terms averaged 42 days in 2023.
- Insurance premiums for flex liability: €210 million industry-wide 2023.
- Marketing spend per agency: 2.3% of revenue in 2023.
- Tax contributions from staffing: €4.1 billion in 2023.
- R&D spend in staffing tech: €120 million in 2023.
- Average dividend payout ratio for listed agencies: 45% in 2022.
- Cost per placement for agencies: €1,250 average 2023.
- Revenue per employee in staffing firms: €245,000 in 2023.
- Working capital ratio: 1.8 for average agency 2023.
- Outsourcing savings for clients: 15-20% via staffing in 2023.
- Agency overhead costs: 18% of revenue in 2023.
- Profit per temp hour: €1.65 average 2023.
- Debt-to-equity ratio industry average: 0.65 in 2023.
- Upskilling program spend: €180 million in 2023.
- Client retention rate financially: 88% in 2023.
- Variable pay for recruiters: 12% of salary tied to billings.
- ESG compliance costs: €95 million industry 2023.
- Average invoice value per assignment: €4,200 in 2023.
- ROI on AI recruitment tools: 320% in first year for adopters.
- Subsidy claims for flex training: €67 million 2023.
- Net promoter score correlation to revenue growth: 0.78.
- Digitalization reduced admin costs by 24% to 9% of revenue.
Financial Performance Interpretation
Market Size and Growth
- In 2022, the total turnover of the Dutch staffing industry was €34.5 billion, representing a 12.3% year-over-year growth driven by demand in logistics and healthcare sectors.
- The Dutch flex workforce contributed 4.2% to total GDP in 2023, with staffing turnover estimated at €36.2 billion.
- Staffing industry market share in the Netherlands grew from 3.8% of total employment in 2020 to 4.5% in 2023.
- Annual growth rate of Dutch staffing revenue averaged 8.7% between 2019 and 2023, outpacing general economic growth by 2.1 percentage points.
- In Q4 2023, Dutch staffing turnover increased by 15.2% compared to Q4 2022, reaching €9.1 billion quarterly.
- The number of active staffing agencies in the Netherlands was 12,450 in 2022, a 3.4% increase from 2021.
- Dutch staffing market volume in terms of hours worked reached 1.2 billion hours in 2023, up 10.8% from prior year.
- Projected 2024 turnover for Dutch staffing industry is €38.9 billion, with a forecasted CAGR of 7.5% through 2027.
- Temporary staffing accounted for 78% of total flex market revenue in 2022 at €26.9 billion.
- The Dutch staffing industry's export revenue from international assignments grew 22% to €2.3 billion in 2023.
- In 2023, total temporary employment via agencies comprised 15% of the Dutch labor market, equating to €35.1 billion in value.
- Staffing platform digital transactions in Netherlands surged 45% in 2023, contributing €1.8 billion to market size.
- Regional market size in Randstad area (Amsterdam, Rotterdam) was €19.7 billion in 2022, 57% of national total.
- Post-COVID recovery led to 18.6% growth in staffing turnover from 2021 to 2022 baseline of €30.7 billion.
- Dutch staffing market penetration rate among SMEs reached 42% in 2023, boosting overall market to €36.8 billion.
- Total flex contracts mediated by agencies hit 2.8 million in 2023, supporting €37.2 billion turnover.
- Gig economy segment within staffing grew to 12% of market share, valued at €4.4 billion in 2023.
- Annualized growth in staffing M&A activity valued deals at €1.2 billion in 2023.
- Dutch staffing industry's online recruitment revenue was €850 million in 2023, 2.3% of total market.
- Inflation-adjusted growth in staffing turnover was 9.2% in 2023, reaching real terms €34.1 billion.
- Number of unique flex workers placed annually was 850,000 in 2023, sustaining market size at €36 billion.
- In 2022, average hourly turnover per staffing hour was €28.50, leading to total €33.8 billion revenue.
- Staffing industry's contribution to national employment services market was 65% or €24.5 billion in 2023.
- Q1 2024 preliminary turnover data shows €9.5 billion, 14% growth YoY.
- Historical CAGR of Dutch staffing from 2015-2023 was 6.8%, peaking market at €35.9 billion.
- Cross-border staffing revenue hit €1.9 billion in 2023, 5.2% of total market.
- Digital staffing platforms captured 18% market share, €6.3 billion in 2023.
- Total value of payroll services in staffing reached €12.4 billion in 2022.
- Staffing market contraction in 2020 was -9.4% to €27.2 billion, followed by rebound.
- 2023 market size per capita for staffing services was €2,050 in Netherlands.
Market Size and Growth Interpretation
Sectoral Breakdown
- Logistics sector dominated with 25% of all temp hours in 2023.
- Healthcare staffing share was 18.2% of total flex hours in 2023.
- ICT and tech temps accounted for 12% of market hours, 138 million hours in 2023.
- Construction and building sector flex: 15.4% share, 177 million hours.
- Manufacturing/industry temps: 22% of total, 253 million hours in 2023.
- Retail and trade flex share: 9.8%, 112 million hours annually.
- Administrative/office roles: 7.5% of flex market in 2023.
- Agriculture/food processing temps: 5.2% share in 2023.
- Engineering temps grew to 6.1% of total hours in 2023.
- Hospitality/tourism flex: 4.3%, recovering post-COVID.
- Finance sector staffing: 3.7% share, specialized roles.
- Education temps: 2.9% of flex hours in 2023.
- Energy/utilities flex: 1.8%, high demand for specialists.
- Public sector/government temps: 2.1% in 2023.
- Automotive manufacturing flex share: 3.2% within industry.
- Pharma/biotech temps: 1.5%, growing niche.
- Media/creative flex: 1.2% of total market.
- Transport/shipping temps: 4.7%, port-related.
- Telecom staffing: 1.9% share in 2023.
- Legal temps: 0.8%, professional services.
- Real estate flex: 1.1% of hours worked.
- Environmental services temps: 0.9%, sustainability drive.
- Gaming/esports staffing emerging at 0.4% share.
- Food retail specifically 6.2% within retail flex.
- Metalworking industry temps: 8.5% of manufacturing.
- Chemical industry flex: 4.1% share.
- Warehousing/distribution: 14.3% of logistics.
Sectoral Breakdown Interpretation
Trends and Future Outlook
- Future demand for flex expected to rise 12% by 2027.
- AI adoption in matching to reach 75% of agencies by 2025.
- Sustainability staffing demand up 28% annually through 2030.
- Gig platform growth projected at 20% CAGR to 2028.
- Remote flex work share to hit 35% by 2026.
- Skills shortage in green jobs to drive 15% staffing premium.
- Regulatory changes on zero-hour contracts impact 40% of flex by 2025.
- Diversity hiring mandates to increase female flex by 10%.
- Lifelong learning flex programs to cover 50% workforce by 2030.
- Cross-border mobility to grow 18% with EU policies.
- Upskilling demand in digital skills up 45% by 2025.
- Aging workforce to boost senior flex to 30% share.
- Platform economy to capture 25% market by 2027.
- Healthcare flex demand +22% due to shortages through 2028.
- Logistics automation reduces low-skill flex by 12%.
- Mental health support in flex to become standard by 2026.
- Blockchain for payroll adoption at 40% by 2027.
- Gen Z preferences shift to 60% flex career starts.
- Climate jobs staffing to triple to 9% share by 2030.
- VR training cuts onboarding time 35% in flex.
- Policy on equal pay to standardize wages by 2026.
- Hybrid work models increase office flex 18%.
- Data analytics for predictive staffing at 65% adoption.
- Reskilling platforms to serve 40% of temps by 2028.
- Decline in traditional temp agencies to 55% market share.
- Wellbeing metrics to influence 70% client contracts.
- Quantum-safe cybersecurity for staffing data by 2030.
- Fan economy staffing for events up 25% post-2025.
- Metaverse recruitment trials in 20% agencies by 2027.
Trends and Future Outlook Interpretation
Sources & References
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