Gitnux/Report 2026

Downstream Oil Industry Statistics

The global downstream oil market peaked in 2027 at 86.3 million barrels per day for refined-product demand, explore growth, companies and 2026 conditions.
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November 11, 2026Updated
Downstream Oil Industry Statistics
Samuel NorbergWritten by Samuel Norberg·Fact-checked by Maya Johansson
Published ·Updated
How this report is researched
01Editorial Scope

Before any source is gathered, an editor locks the question, what qualifies, and how the piece will be judged.

02Source Research

Search agents collect the source set and pull each data point out with its provenance attached.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 31 days

01 Industry overview

The downstream oil industry at a glance

Global refining capacity reached 103.66 million barrels per day in 2025, with refinery throughput at 86.89 million barrels per day. The market works under a demand peak in 2027 at 86.3 million barrels per day, while capacity additions and geopolitical disruption keep supply and margin volatility high.

103.66 mb/d[75]
Global refining capacity, 2025
86.89 mb/d[75]
Global refinery throughput, 2025
4.2 mb/d[76]
New capacity expected by 2030
$4.35/gal[77]
U.S. retail gasoline, September 2026
Market size
Global nameplate refining capacity reached 103.66 million barrels per day in 2025, up by 0.05 million barrels per day from 2024. Global refinery throughput rose by 1.17 million barrels per day to 86.89 million barrels per day.[75]
Forecast & CAGR
The IEA projects global refined-products demand to peak at 86.3 million barrels per day in 2027, only 0.71 million barrels per day above 2024. Between 2024 and 2030, new refining capacity of 4.2 million barrels per day is expected, partly offset by 1.6 million barrels per day of closures; the source does not provide a single downstream-market revenue CAGR.[76]
Market share & regions
In 2024, OECD Americas had 22.02 million barrels per day of refining capacity, China 17.43 million, OECD Europe 13.90 million, and the Middle East 10.70 million. The United States and China together represented approximately 34% of world capacity, calculated from their combined 35.35 million barrels per day against the global 103.80 million barrels per day total.[75]
Segmentation
Downstream activity is segmented into refining, petrochemical plants, and retail outlets, with products commonly grouped as light, middle, and heavy products. In 2025, petrochemical feedstocks supplied most of the increase in oil demand, while gasoline and diesel demand were broadly unchanged and aviation fuel demand increased 3.6%.[78][76]
Key players & concentration
The largest refining-capacity countries in 2024 were the United States at 17.918 million barrels per day, China at 17.431 million, Russia at 7.111 million, and India at 4.969 million. These four countries accounted for approximately 46% of global capacity, calculated against the OPEC total of 103.80 million barrels per day.[75]
Pricing
U.S. regular gasoline averaged $4.35 per gallon and retail diesel $6.29 per gallon in September 2026. In the third quarter of 2026, U.S. refinery utilization averaged 95%, while gasoline crack spreads more than doubled year over year and distillate and jet-fuel crack spreads nearly tripled.[77]
Trends, drivers & challenges
The industry is adding capacity faster than refined-product demand is expected to grow, with Asia—particularly China and India—driving additions while Europe and parts of the United States face closures. Geopolitical disruption reduced global crude refinery inputs by 4.8 million barrels per day in the second quarter of 2026, or 6%, increasing supply and margin volatility.[76][77]
Consumer behavior & competition
Transport fuels remain the largest oil-product demand category, but consumption patterns are diverging: global aviation fuel use rose 3.6% in 2025 while gasoline and diesel demand were virtually unchanged. In the United States, refineries shifted yields away from gasoline toward distillate fuel oil and jet fuel in 2026 as margins for middle distillates strengthened.[76][77]
M&A
CVR Energy announced an agreement in November 2026 to acquire two Marathon Petroleum refineries and a marketing platform, with Trafigura arranging more than $1 billion of financing support. Saudi Aramco also reported the sale of its equity stakes in Malaysia’s Pengerang Refining Company in 2026 as part of downstream portfolio optimization.[79][80][21]
Regulation
U.S. downstream companies remain exposed to fuel taxes, environmental requirements, climate-policy changes, hazardous-chemical rules, and merger approvals. CVR Energy’s 2026 refinery acquisition is subject to the expiration or termination of the Hart-Scott-Rodino waiting period and other regulatory approvals.[79]
Latest news
The latest industry data show global refinery inputs recovering modestly after a sharp second-quarter 2026 decline, while U.S. refiners operated at an average 95% utilization rate in the third quarter. Current market conditions are characterized by tight distillate supplies, elevated margins, and continuing refinery-asset consolidation.[77][79]

02 Ranking

Top 10 Companies in the Downstream Oil Industry

The leading companies in the downstream oil industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 10, 2026 · Next review December 10, 2026

Verdict

ADNOC stands out for integrated downstream chain anchoring because its Ruwais refinery anchors a chain serving local and international markets, while Saudi Aramco focuses on the full downstream stack since downstream covers refining, chemicals, trading, retail, lubricants and distribution.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in integrated downstream

    ADNOC

    AE

    Ranked #1 · 9.0 · Integrated downstream

    Why we picked it: It anchors an integrated downstream chain through Ruwais, with refining, fuels, base oils and chemicals in its downstream portfolio.

    See in ranking ↓Visit adnoc.ae ↗

  2. #2 overall

    Saudi Aramco

    SA

    Ranked #2 · 9.0 · Integrated downstream

    Why we picked it: It runs a full downstream stack from refining through retail and lubricants, which is reflected in its integrated downstream coverage.

    See in ranking ↓Visit aramco.com ↗

  3. #3 overall

    Reliance Industries

    IN

    Ranked #3 · 9.0 · Integrated downstream

    Why we picked it: It operates refining, petrochemicals and fuel marketing, supported by a stated 9.78% revenue growth figure.

    See in ranking ↓Visit relianceindustries.com ↗

Pick 1 is the #1 company overall. No other segment places in the top 5, so picks 2 and 3 follow rank.

Full ranking

Sort by
Top 10 companies in the downstream oil industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

ADNOC

Integrated downstream · AE

9.0
2

Saudi Aramco

Integrated downstream · SA

9.0
3

Reliance Industries

Integrated downstream · IN

9.0
4

ExxonMobil

Integrated downstream · US

9.0
5

Shell

Integrated downstream · GB

8.9
6

PETRONAS

Refining, trading, chemicals and fuel marketing · MY

8.7
7

Petrobras

Refining, fuels, lubricants and petroleum products · BR

8.6
8

TotalEnergies

Refining, chemicals, lubricants and fuel marketing · FR

8.5
9

Phillips 66

Refining, fuels, chemicals and midstream · US

8.2
10

Eni

Refining, biorefining, chemicals and fuel marketing · IT

8.0

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 10, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Samuel Norberg. (2026, November 10). Top 10 companies in the downstream oil industry. In Downstream Oil Industry Statistics. Gitnux. https://gitnux.org/downstream-oil-industry-statistics/#top-companies

report visual · Projection

Global refinery throughput

Global refinery throughput grew from 78,179 thousand barrels per day in 2020 to 85,972 thousand barrels per day in 2024.

78.2K
Start
+2.4%
CAGR · 4y
86K
Projected
20202024
source-verifiedopec.org2024

04 Statistics

Technology & Innovation

Digital-twin adoption and algorithmic optimization show measurable outcomes, including an Aramco Yanbu 14% emissions reduction after optimization algorithms and avoided interruption losses of $25–35 million per unit.

AI in the downstream oil industry

  • $25–35 million in losses from interruptions was avoided per unit after Indian Oil Corporation deployed digital twins, according to a 2025 downstream analysis.[1]
  • 66% of surveyed Gulf-region refiners used predictive-maintenance algorithms on selected machinery such as pumps, compressors and heat exchangers, in 2019.[2]
  • 14% reduction in emissions was achieved at Aramco’s Yanbu refinery after deploying optimization algorithms, according to a 2025 downstream analysis.[1]
  • 25% of surveyed Gulf-region refiners had applied predictive maintenance across an entire portfolio of process units, in 2019.[2]
  • 8% of refinery data was estimated to be used in decision-making, globally, in a 2025 downstream analysis.[1]
  • 26% improvement in asset-utilization optimization was reported by oil and gas executives using AI, globally, in 2024.[3]

Automation in the downstream oil industry

  • 89% of oil and gas companies surveyed used operational technology, globally, in 2020.[4]
  • 93% of oil and gas companies surveyed used remote monitoring, globally, in 2020.[4]
  • 86% of Canadian downstream operators surveyed used real-time monitoring sensors and software instead of manual measurement, in 2017.[5]
  • 70% of oil and gas companies surveyed were improving or developing robotic-process-automation use cases, globally, in 2020.[4]
  • More than 50% of industrial-autonomy survey respondents expected their companies to increase investment in autonomy during the following three years, in 2020.[6]
  • 74% of oil and gas companies surveyed used robotic process automation, globally, in 2020.[4]

Digital Transformation in the oil and gas sector (sector benchmark)

  • Over US$790 billion of value is expected from digital solutions in upstream oil and gas worldwide between 2026 and 2035, based on an EY survey.[7]
  • 92% of oil and gas and chemicals companies were implementing, developing or planning new digital-twin applications within five years in 2025.[7]
  • Over 90% of upstream oil and gas respondents expect their organisation’s digital spending to grow during the five years after 2026.[7]
  • Across oil, gas and utilities worldwide, 17% of companies reported completing their digital-transformation journeys in 2022.[8]
  • 50% of oil and gas and chemicals companies were already using digital twins to manage assets in 2025, according to the EY Future of Energy Survey.[7]
  • Across oil, gas and utilities worldwide, 31% cited tighter integration and cross-functional collaboration among the top two drivers of enterprise-software adoption in 2022.[8]

Technology Adoption in the oil and gas sector (sector benchmark)

  • Among oil, gas and energy organizations surveyed by ASUG, 33% expected low-code or no-code technology to greatly affect digital-transformation efforts in 2025.[9]
  • Among oil, gas and energy organizations surveyed by ASUG, 42% expected RPA or similar automation to greatly affect digital-transformation efforts in 2025.[9]
  • Among oil, gas and energy organizations surveyed by ASUG, 56% expected AI and machine learning to greatly affect digital-transformation efforts in 2025.[9]
  • Among oil, gas and energy organizations surveyed by ASUG, 19% expected conversational user interfaces or chatbots to greatly affect digital-transformation efforts in 2025.[9]

Cloud Computing in the oil and gas sector (sector benchmark)

  • Across oil and gas companies surveyed globally, 45% ranked the cloud among technologies delivering high business benefit over the following 18 months.[10]
  • Across oil and gas companies surveyed globally, 49% ranked the cloud as a high-investment technology over the following 18 months.[10]
  • Across oil and gas companies surveyed globally, 90% reported using cloud computing in 2020, while 76% of users were developing improvements or new use cases.[4]
  • Among oil, gas and energy organizations surveyed by ASUG, 47% expected cloud technology to greatly affect digital-transformation efforts in 2025.[9]

Big Data in the oil and gas sector (sector benchmark)

  • Across oil and gas organizations surveyed globally, 52% ranked big data and analytics as a high-investment technology over the following 18 months.[10]
  • Across oil and gas companies surveyed in the 2016 Accenture upstream study, 13% used big-data and analytics insights to shape their approach to markets and competitors.[11]
  • Across oil and gas organizations surveyed globally, 59% ranked big data and analytics among technologies delivering high business benefit over the following 18 months.[10]
  • Across oil and gas companies surveyed in the 2016 Accenture upstream study, 36% were already investing in big data and analytics.[11]

05 Statistics

Data & Analytics

Downstream analytics focuses on production reliability and planning, with 39% of surveyed organizations already using reliability or analytics software to improve equipment uptime in 2017.

Business intelligence in the downstream oil industry

  • 44% of GCC refinery respondents reported digital investment of more than US$20 million per refinery in 2019.[2]
  • 67% of GCC refiners surveyed expected digital technologies to address reliability and product-optimization challenges in 2019.[2]
  • 60% of GCC refiners were aware of artificial-intelligence applications for production planning in 2019.[2]
  • 89% of GCC refiners had between one and ten production-planning and economics applications industrialized in 2019.[2]
  • 67% of GCC refiners had between one and ten maintenance digital applications industrialized in 2019.[2]
  • 78% of GCC refiners reported medium or high digital expertise in 2019.[2]

Data analytics in the downstream oil industry

  • 57.7% of downstream oil and gas respondents identified digital twins and predictive modeling as a major potential AI gain in 2021.[12]
  • 39% of surveyed downstream organizations were already using reliability or analytics software to improve equipment uptime in 2017.[13]
  • 51.7% of downstream oil and gas respondents identified logistics improvements as a major potential AI gain in 2021.[12]
  • 63.2% of downstream oil and gas respondents identified reducing scheduled maintenance as a major potential AI gain in 2021.[12]
  • More than 90% of GCC refinery respondents had installed technologies analyzing real-time pressure, temperature and other operating data in 2019.[2]
  • Approximately 67% of GCC refiners used predictive-maintenance algorithms on selected machinery such as pumps, compressors and heat exchangers in 2019.[2]

Data Quality in the oil and gas sector (sector benchmark)

  • 12% of oil and gas respondents lacked the necessary information for data-driven decisions in 2023, across the surveyed industries worldwide.[14]
  • 36% of geoscience professionals said having the most current and best-quality data was their biggest collaboration challenge in 2023, across oil and gas and other surveyed industries.[14]
  • 66% of upstream oil and gas professionals rated accurate data as important for effective and efficient geoscience analysis in 2023.[15]
  • 50% of oil and gas respondents were confident their organization could handle data-quality issues in 2023, based on a global geoscience-sector survey.[14]
  • 68% of upstream oil and gas professionals rated data integrity as important for effective and efficient geoscience analysis in 2023.[15]
  • 62% of upstream oil and gas professionals rated complete data as important for effective and efficient geoscience analysis in 2023.[15]

Data Governance in the oil and gas sector (sector benchmark)

  • 14% of oil and gas respondents had an established data-management framework in 2023, one of the lowest rates among surveyed industries worldwide.[16]
  • 40% of upstream oil and gas organizations considered data management a strategic priority in 2023, up from more than 30% in 2020.[15]
  • 4% of upstream oil and gas organizations reported that geoscience data management received only minimal senior-management and wider-business support in 2023.[15]
  • 96% of upstream oil and gas organizations identified data centralization as a current or future data-management priority for the next two years in 2023.[15]
  • 56% of upstream oil and gas organizations identified data security as a data-management priority for the next two years in 2023.[15]
  • 32% of oil and gas respondents expected to establish a data-management framework within two to three years in 2023.[16]

KPIs in the downstream oil industry

  • 88.8% was HF Sinclair’s consolidated refinery utilization in 2024 in the United States.[17]
  • 94% was Marathon Petroleum’s approximate crude-capacity utilization in the fourth quarter of 2024 in the United States.[18]
  • 465,000 barrels per day was Phillips 66’s record refinery crude throughput in 2024 in the United States.[19]
  • 811 thousand barrels per day was CITGO’s total refinery throughput in 2024 in the United States.[20]
  • 3.0 million barrels per day was Marathon Petroleum’s total refinery throughput in the fourth quarter of 2024 in the United States.[18]
  • 813 thousand barrels per day was CITGO’s total refined-product yield in 2024 in the United States.[20]

06 Statistics

Strategy & Growth

Downstream strategy emphasizes capacity and throughput plus mobility networks, including TotalEnergies’ 1,472 thousand barrels per day refinery throughput in 2024 and ExxonMobil’s 21,000 retail stations under its brands in 2025.

Growth in the downstream oil industry

  • 59.3 million tonnes per year was Saudi Aramco’s net chemical production capacity at December 31, 2025, up from 57.6 million tonnes in 2024.[21]
  • 4.2 million barrels per day was Saudi Aramco’s net refining capacity in 2025, compared with 4.1 million barrels per day in 2024.[21]
  • 1,472 thousand barrels per day was TotalEnergies’ refinery throughput in 2024, compared with 1,436 thousand barrels per day in 2023.[22]
  • 21,000 retail stations was ExxonMobil’s approximate global network under the Exxon, Mobil and Esso brands in 2025.[23]
  • 83% was TotalEnergies’ crude-based refinery utilization rate in 2024, compared with 81% in 2023.[22]
  • 53% of Saudi Aramco’s crude production was utilized by its downstream operations in 2025, up from 47% in 2023.[21]

Differentiation in the downstream oil industry

  • 5,082 thousand tonnes of monomers were produced by TotalEnergies in 2024, compared with 4,896 thousand tonnes in 2023.[22]
  • 75% was bp’s year-on-year growth in electric-vehicle charging energy sold in 2024.[24]
  • 24 ultra-fast charging points were opened at bp’s first branded Gigahub in Houston, Texas, in 2024.[24]
  • 20 U.S. cities were included in bp’s September 2024 agreement with LAZ Parking to roll out ultra-fast charging hubs.[24]
  • 26 petrochemical sites, including six integrated refining-petrochemical platforms, were operated by TotalEnergies in 2024.[22]
  • 14 refineries, including one biorefinery, were reported by TotalEnergies in 2024.[22]

Mergers and acquisitions in the downstream oil industry

  • 3.240 billion dollars was TotalEnergies’ completed divestment value in 2024, including refinery and retail interests.[22]
  • 8.2 billion dollars was the global downstream oil-and-gas transaction value recorded in 2023 for deals above 100 million dollars.[25]
  • 25% was Saudi Aramco’s acquired equity stake in Unioil Petroleum, announced as part of its downstream expansion strategy in 2025.[21]
  • 4.646 billion dollars was TotalEnergies’ completed acquisition value in 2024.[22]
  • 14.8 billion dollars was the global downstream oil-and-gas transaction value recorded in 2019 for deals above 100 million dollars.[25]
  • 20.3 billion dollars was the global downstream oil-and-gas transaction value recorded in 2021 for deals above 100 million dollars.[25]

Strategic partnerships in the downstream oil industry

  • 250 patent applications were filed by TotalEnergies in 2024, including innovation developed with external technology and research ecosystems.[22]
  • 20 U.S. cities were included in bp’s 2024 strategic partnership with LAZ Parking to develop charging hubs.[24]
  • 900 ultra-fast charging bays were planned through bp’s alliance with Simon Property Group, with initial public openings expected in 2026.[24]
  • 900 ultra-fast charging bays were covered by bp’s 2024 strategic partnership with Simon Property Group in the United States.[24]
  • 15 research and development centers operated globally by TotalEnergies in 2024 to support downstream and energy-transition collaborations.[22]
  • 24 ultra-fast charge points were deployed at bp’s first Houston Gigahub in 2024 as part of its mobility-site partnership model.[24]

07 Statistics

People & Workforce

Workforce signals remain tied to downstream-scale hiring and training, including Saudi Aramco’s 3,222 interns and 1,986 apprentices in 2024 across integrated oil and gas operations.

Hiring in the downstream oil industry

  • 3,222 interns joined Saudi Aramco in 2024 across its integrated oil and gas operations, including downstream activities.[21]
  • 1,124 Saudi Aramco graduates were hired in 2024 across the company’s integrated oil and gas operations, including refining and marketing.[21]
  • 24.0% of Saudi Aramco’s 2024 new hires were women, compared with 24.1% in 2023 and 28.4% in 2022.[21]
  • 71 recent graduates joined Repsol through direct hiring in 2025, supporting talent acquisition for its integrated energy businesses, including refining and chemicals.[26]
  • 1,986 apprentices entered Saudi Aramco programs in 2024 across its integrated oil and gas operations, including downstream activities.[21]

Employee retention in the downstream oil industry

  • 4.2% was Saudi Aramco’s female employee turnover rate in 2022.[21]
  • 2.4% was Saudi Aramco’s male employee turnover rate in 2022.[21]
  • 2.2% was Saudi Aramco’s employee attrition rate in 2023 across its integrated oil and gas workforce.[21]
  • 7.0% was employee turnover at South Africa’s Sandouville refinery in 2024, compared with 7.8% in 2023.[27]
  • 2.8% was Saudi Aramco’s male employee turnover rate in 2024.[21]

Remote Work in the oil and gas sector (sector benchmark)

  • Across Canada’s mining, quarrying, and oil and gas extraction sector, 27.4% of employees were expected to work entirely on-site in the fourth quarter of 2025.[28]
  • Energy, oil and gas offices averaged 9.9% capacity usage in 2024, indicating substantially less office attendance than full-time in-person operation.[29]
  • Across U.S. oil and gas extraction, 60.0% of positions were fully in person in 2024, based on five employer respondents.[30]
  • Across Canada’s mining, quarrying, and oil and gas extraction sector, 2.3% of employees were expected to work entirely remotely in the fourth quarter of 2025.[28]
  • In energy, oil and gas offices, average capacity usage was 3.2% on Fridays in 2024, the lowest weekday level recorded for the sector.[29]

Hybrid Work in the oil and gas sector (sector benchmark)

  • Across Canada’s mining, quarrying, and oil and gas extraction sector, 36.0% of employees were expected to work partly on-site and partly remotely in the fourth quarter of 2025.[28]
  • Among U.S. energy, natural-resources, and chemicals workers, 43% preferred mostly in-office work in KPMG’s 2025 survey.[31]
  • Among U.S. energy, natural-resources, and chemicals workers, 25% preferred mostly remote work in KPMG’s 2025 survey.[31]
  • Across U.S. oil and gas extraction employers, 40% of surveyed positions were fully hybrid in 2023, based on five respondents.[30]

Upskilling in the downstream oil industry

  • 35,000 hours of digital training were completed by 11,000 Repsol employees in 2024.[26]
  • 95 average training and development hours per employee were recorded by Saudi Aramco in 2023.[21]
  • 5,295 training activities were delivered by Repsol in 2025, with 25,704 employees participating.[26]
  • 55.09 average training hours per employee were recorded in Pertamina’s refining and petrochemical subholding in 2024.[32]
  • 13.8 million hours of training and development were delivered by Saudi Aramco in 2024 across its integrated oil and gas workforce.[21]

Employee Engagement in the oil and gas sector (sector benchmark)

  • Among oil, energy, and utilities employees, the engagement rate was 86% in the 2022–23 OE Engagement Report.[33]
  • Globally, 20% of employees were engaged in 2025, according to Gallup’s 2026 global report.[34]
  • At California Resources Corporation, 76% of employees agreed in 2023 that their job gave them flexibility to meet work and personal needs.[35]
  • At California Resources Corporation, 87% of employees agreed in 2023 that the people they work with treat each other with respect.[35]
  • At California Resources Corporation, 86% of employees agreed in 2023 that they could depend on members of their team.[35]

DEI in the downstream oil industry

  • 23% of downstream oil and gas employees were women in the 2020 Untapped Reserves survey.[36]

08 Statistics

Customer & Sales

Retail outcomes are tracked through loyalty and satisfaction metrics, including Shell loyalty customers disengaging within three months for a 2013 analysis and 25% or more of Murphy USA transactions from loyalty members in April 2026.

Customer experience in the downstream oil industry

  • 55% of U.S. gas-station consumers visited the on-site convenience store in 2023, including 32% while fueling and 23% for the store alone.[37]
  • 45% of U.S. consumers were highly satisfied with their convenience-store experience in 2024.[37]
  • 53% of U.S. consumers were highly satisfied with their fueling experience in 2024.[37]
  • 44% of U.S. consumers were highly satisfied with their convenience-store experience in Ipsos’s 2023 study wave.[37]
  • 91.6 was Love’s Travel Stops’ overall customer-experience score in the 2024 U.S. retail petroleum and convenience-store study.[37]

Customer retention in the downstream oil industry

  • 56% of Shell loyalty customers disengaged within three months of joining in the program’s 2013 analysis across nine markets.[38]
  • 65% of Murphy USA customers who joined Murphy Drive Rewards in 2019 were still active in 2024.[27]
  • 4.7 out of 5 stars was Valvoline Instant Oil Change’s customer rating based on more than one million surveys in the 12 months before its 2025 earnings call.[39]
  • Over 80% of Valvoline’s customers were returning guests in 2025.[40]
  • £5.2 million was Shell’s reported annual incremental revenue from its global CRM program in 2013.[38]

Customer acquisition in the downstream oil industry

  • Over 6.5 million Casey’s Rewards members were enrolled in 2023.[27]
  • 16% of Casey’s total guests in fiscal 2020 used the store, bought fuel, and made online purchases through the web or mobile app.[27]
  • 6% was ARKO’s year-over-year increase in fas REWARDS enrollment at the end of 2025.[27]
  • 7.9 million Casey’s Rewards members were enrolled at the end of fiscal 2024.[27]
  • More than 6 million SmartRewards members were enrolled by April 2026 after the U.S. relaunch.[27]

Customer loyalty in the downstream oil industry

  • $177 was the average monthly spend of Murphy USA customers who had shopped every month since 2019, measured in 2023.[27]
  • 25% or more of Murphy USA’s total transactions were loyalty-member transactions in April 2026.[27]
  • 24% higher was the average tobacco basket per trip for SmartRewards members than for non-members from March 2025 through July 2026.[27]
  • $1 billion in discounts had been returned to Murphy USA customers through Murphy Drive Rewards by 2023.[27]
  • 38% of tobacco purchases were represented by loyalty-member transactions during the 90 days before April 30, 2026.[27]

Lead generation in the downstream oil industry

  • 48% of North American fuel and convenience retailers identified discounts and promotions as a leading customer-attraction strategy in 2026.[41]
  • 75% of North American convenience shoppers belonged to a convenience loyalty program in the 2025 NACS study.[41]
  • 32% of North American fuel and convenience retailers identified mobile apps as a leading customer-attraction strategy in 2026.[41]
  • 63.3% of North American convenience shoppers said they had increased their use of loyalty programs, coupons or promotions in 2025.[41]
  • 45% of North American fuel and convenience retailers identified enhanced food and beverage offerings as a leading customer-attraction strategy in 2026.[41]

09 Statistics

Marketing & Brand

Brand and CRM metrics quantify customer interaction, including Shell’s reported $10 cents per gallon introductory saving for new Shell App registrations in North America in 2026.

Marketing in the downstream oil industry

  • 13,798 Chevron marketing retail outlets operated worldwide in 2025.[42]
  • 66% of U.S. consumers said they would drive five minutes out of their way to save five cents per gallon in 2024.[43]
  • 1,317 thousand barrels per day of refined products were sold by Chevron in the United States in 2025.[42]
  • 1,484 thousand barrels per day of refined products were sold by Chevron internationally in 2025.[42]
  • 55% of U.S. consumers reported preferring a particular gas station or chain in 2024.[43]

Digital marketing in the downstream oil industry

  • 30% of Shell Race Day Rewards participants opened the app after receiving a weekly push notification in 2022.[44]
  • 1 million users joined Chevron Texaco Rewards within six months of launch, reported in 2023.[45]
  • 489,181 redemptions were recorded for Shell’s Race Day Rewards promotion in the United States in 2022.[44]
  • 1.35 million members joined the Chevron Texaco Rewards program during its first year, reported in 2023.[45]
  • 10 cents per gallon was Shell’s introductory saving for each new Shell App registration in North America in 2026.[46]

Branding in the downstream oil industry

  • 67% of U.S. gas customers in the West preferred a particular store or chain in 2019.[47]
  • 10% of licensed U.S. drivers identified Chevron as their most popular gas-station chain in 2021.[48]
  • 59% of daily convenience-store customers cited fuel quality as a preference factor in 2019.[47]
  • 16% of U.S. gas customers cited a loyalty program with an individual store as a preference factor in 2019.[47]
  • 28% of U.S. drivers said brand loyalty was important when choosing a gas-station brand in 2021.[48]

Social media in the downstream oil industry

  • 3.7% was the LinkedIn engagement rate for energy brands in Q4 2024.[49]
  • 2.6% was the X engagement rate for energy brands in Q4 2024.[49]
  • 3.8% was the LinkedIn engagement rate for energy brands in Q1 2025.[49]
  • 3.6% was the Instagram engagement rate for energy brands in Q4 2024.[49]
  • 3.8% was the Instagram engagement rate for energy brands in Q1 2025.[49]

Influencer Marketing in the oil and gas sector (sector benchmark)

  • Shell’s official Instagram account averaged 183 comments per post among five leading European oil and gas companies analyzed over 2019–2022.[50]
  • One Shell influencer campaign made audiences 31% more likely to believe the company was committed to cleaner fuels, according to a campaign submission cited in 2023.[51]
  • At least 17 influencers promoting BP’s rewards app generated 675,000 likes and 5 million views across posts, according to analysis of campaigns through 2023.[51]
  • Shell’s official Instagram account averaged 572 likes per post among five leading European oil and gas companies analyzed over 2019–2022.[50]
  • Nearly 60 million combined followers belonged to influencers identified in fossil-fuel partnership posts published worldwide since 2017, according to analysis published in 2023.[51]

10 Statistics

Operations & Execution

Execution metrics center on utilization and operational coverage, including ExxonMobil’s 3,900 thousand barrels per day worldwide refinery throughput in 2024 and bp-operated refining availability of 94.3% in 2024.

Process optimization in the downstream oil industry

  • 83% was TotalEnergies’ average refinery utilization rate based on crude feedstock worldwide in 2024.[52]
  • 4,433 thousand tonnes was TotalEnergies’ polymer production in 2024.[22]
  • 700 thousand barrels per day was CITGO’s light-fuels yield in 2024.[20]
  • 5,082 thousand tonnes was TotalEnergies’ monomer production in 2024.[22]
  • 258 thousand barrels per day was TotalEnergies’ gasoline production in 2024.[53]

Operational efficiency in the downstream oil industry

  • 3,900 thousand barrels per day was ExxonMobil’s worldwide refinery throughput in 2024.[23]
  • 87% of planned participants completed OMV Petrom’s dedicated process-safety training modules in 2024.[54]
  • 94.3% was bp-operated refining availability worldwide in 2024.[24]
  • 35 Tier 2 process-safety events were recorded by bp in 2024.[24]
  • 3 Tier 1 process-safety events were recorded by bp in 2024.[24]

Quality management in the downstream oil industry

  • 18 days was Petrolube’s target resolution time for domestic complaints in 2024.[55]
  • 50 customer complaints were recorded by Petrolube in 2023.[55]
  • 100% of Petrolube’s customer complaints were resolved in 2024.[55]
  • 45 days was Petrolube’s target resolution time for international complaints in 2024.[55]
  • Over 80% of S-OIL’s voice-of-customer cases were received and handled through its customer center in 2024.[56]

Supply chain in the downstream oil industry

  • More than 100,000 suppliers supported TotalEnergies’ worldwide operations in 2024.[22]
  • 13,000 service stations operated by TotalEnergies across approximately 60 countries in 2024.[22]
  • 2,722 thousand barrels per day was ExxonMobil’s U.S. energy-products sales volume in 2024.[23]
  • $31 billion was TotalEnergies’ 2024 purchasing value for goods and services from its supplier network.[22]
  • 25.6% of Chevron’s worldwide refinery crude input came from the Middle East in 2025.[42]

Outsourcing / Offshoring in the oil and gas sector (sector benchmark)

  • Across oil, gas and energy organizations, 24% had fully outsourced some contract-commercial-management activities in 2022.[57]
  • Among supplementary outsourced or offshore resources in oil, gas and energy, 27% handled accounts payable or receivable in 2022.[57]
  • Among supplementary outsourced or offshore resources in oil, gas and energy, 48% handled contract review and discovery in 2022.[57]
  • Among supplementary outsourced or offshore resources in oil, gas and energy, 81% focused on contract administration in 2022.[57]
  • Across oil, gas and energy organizations, 16% used offshore resources for contract-commercial-management activities in 2022.[57]

11 Statistics

Finance & Pricing

Margin and crack-spread volatility show up in per-barrel measures, including Marathon Petroleum’s $16.01 per barrel 2024 Refining & Marketing margin and U.S. pricing of $4.35/gal regular gasoline in September 2026.

Pricing strategy in the downstream oil industry

  • $13.01 per barrel was Cenovus Energy’s 2024 weighted-average crack spread net of renewable-fuel credits in U.S. dollars.[27]
  • 67% was Cenovus Energy’s 2024 market capture, indicating realized refining margin relative to its weighted-average crack spread.[27]
  • $16.01 per barrel was Marathon Petroleum’s 2024 Refining & Marketing margin, down from $23.00 per barrel in 2023.[58]
  • $17.7 per barrel was bp’s average refining marker margin in 2024 across its global refining operations.[24]
  • $11.93 per barrel was Cenovus Energy’s 2024 refining margin, compared with $17.36 per barrel in 2023.[27]

Cost reduction in the downstream oil industry

  • $1.2 billion of incremental EBIT was delivered by Saudi Aramco’s downstream transformation program in 2025 versus 2024 through efficiency, technology, molecule optimization, synergies and cost reduction.[21]
  • 79% was TotalEnergies’ 2024 steam-cracker utilization rate, up from 69% in 2023.[53]
  • 92% was Marathon Petroleum’s 2024 refinery crude-oil capacity utilization, compared with 94% in 2025.[58]
  • 83% was TotalEnergies’ 2024 crude-based refinery utilization rate, below its 85% annual objective because of unplanned shutdowns.[53]
  • $2.07 billion was Marathon Petroleum’s purchased renewable-fuel credit expense in 2023, compared with $1.07 billion in 2024.[59]

Profitability in the downstream oil industry

  • $67 million was bp’s 2024 loss before interest and tax from products, refining and trading, on an underlying replacement-cost basis.[24]
  • $13.64 per throughput barrel was Delek US Holdings’ 2025 refining margin, compared with $9.53 per barrel in 2024.[27]
  • $906 million was Delek US Holdings’ 2025 petroleum-segment refining margin, compared with $684 million in 2024.[27]
  • $2.517 billion was bp’s 2024 underlying replacement-cost profit before interest and tax for Customers & Products.[24]
  • $4.654 billion was TotalEnergies’ 2023 adjusted net operating income from Refining & Chemicals.[53]

Financial planning in the downstream oil industry

  • $135.540 million was CVR Energy’s total 2024 downstream-related capital expenditure across refining, logistics, retail and corporate activities.[27]
  • $1.400 billion was TotalEnergies’ 2024 net downstream investment after acquisitions and asset sales.[53]
  • $2.662 billion was TotalEnergies’ 2024 organic investment in downstream Refining & Chemicals and Marketing & Services.[53]
  • $108.920 million was CVR Energy’s 2024 refining-segment capital expenditure.[27]
  • $6.423 million was CVR Energy’s 2024 retail-segment capital expenditure.[27]

12 Statistics

Product & Service

Downstream value chains show throughput-to-output translation, including ExxonMobil’s 2,722 thousand barrels per day U.S. energy-products sales volume in 2024 and Saudi Aramco’s 1.1 million tonnes of finished lubricants sold in 2024.

Product development in the downstream oil industry

  • 1.1 million tonnes of finished lubricants were sold by Saudi Aramco in 2024.[60]
  • 15 R&D centers operated worldwide by TotalEnergies in 2024.[22]
  • 38 lubricant and grease production sites were operated by TotalEnergies in 2024.[22]
  • 26 petrochemical sites, including 6 integrated refining-petrochemical platforms, were operated by TotalEnergies in 2024.[22]
  • $805 million was spent on research and development in 2024 by TotalEnergies worldwide.[22]

Product lifecycle in the downstream oil industry

  • 86% was Chevron’s 2025 U.S. gasoline, diesel and jet-fuel yield as a percentage of U.S. refinery production.[42]
  • 92% was Marathon Petroleum’s crude-oil capacity utilization in 2024.[61]
  • 1,690 thousand barrels per day was Chevron’s refinery crude-unit input in 2025.[42]
  • 3,303 thousand metric tonnes was Chevron’s specialty, aromatic and styrenic sales volume in 2025.[42]
  • 5,680 thousand metric tonnes was Chevron’s olefin and polyolefin sales volume in 2025.[42]

After-sales in the downstream oil industry

  • 650,000 customers per day were served by ADNOC Distribution service stations in the UAE in 2024.[59]
  • 12% was ADNOC Distribution’s year-on-year increase in non-fuel gross profit in 2024.[59]
  • 26.1% was ADNOC Distribution’s convenience-store conversion rate in 2024.[59]
  • 19,000 team members served guests at more than 300 TravelCenters of America locations across 44 U.S. states in 2024.[24]
  • 96% was ADNOC Distribution’s customer-satisfaction rate in the UAE in 2024.[59]

Value proposition in the downstream oil industry

  • 8% to 10% was Shell’s projected 2025–2030 compound annual growth rate for food-and-beverage gross margin.[62]
  • More than 70% of bp Customers & Products EBITDA was associated with integrated mobility, convenience and loyalty in the 2025 strategy presentation.[24]
  • More than 2 times was Shell’s projected e-mobility gross-margin level relative to its comparison base in the 2025 strategy plan.[62]
  • 30% was Shell’s projected premium-fuels gross-margin contribution by 2030, compared with 26% in 2024.[62]
  • 60% of bp’s customer volume was sold in the United States in the company’s 2025 strategy presentation.[24]

13 Statistics

Sustainability & Ethics

Emissions and water intensity are reported alongside incident counts, including ExxonMobil’s 15.9 million metric tons of direct carbon dioxide emissions from bp’s refining and chemicals activities in 2024 and 441 hydrocarbon spills not involving marine vessels for ExxonMobil in 2024.

Sustainability in the downstream oil industry

  • 0.13 million metric tons of volatile organic compounds were emitted by ExxonMobil in 2024.[23]
  • 0.3 metric tons of water were consumed per metric ton of downstream throughput by ExxonMobil in 2025.[23]
  • 441 hydrocarbon spills not involving marine vessels were recorded by ExxonMobil in 2024.[23]
  • 290 million cubic meters of freshwater were consumed by ExxonMobil in 2025 globally.[23]
  • 21,000 tons of pipeline material were effectively utilized through Aramco’s circularity program in 2024.[21]

ESG in the downstream oil industry

  • 15.1 million metric tons of direct carbon dioxide emissions came from bp’s refining and chemicals activities in 2024.[24]
  • 2.275 thousand concerns and enquiries were raised through bp’s reporting channels in 2024.[24]
  • 1.299 thousand concerns and enquiries were raised through bp OpenTalk in 2024.[24]
  • 21,200 retail sites were operated by bp in 2024.[24]
  • 0.03 million metric tons of direct methane emissions were reported by bp’s refining and chemicals activities in 2024.[24]

Ethics in the downstream oil industry

  • 830 concerns and enquiries were raised with bp management in 2021.[24]
  • 606 concerns and enquiries were raised through bp OpenTalk in 2022.[24]
  • 788 concerns and enquiries were raised through bp OpenTalk in 2019.[24]
  • 1,008 concerns and enquiries were raised with bp management in 2020.[24]
  • 584 concerns and enquiries were raised through bp OpenTalk in 2021.[24]

CSR in the downstream oil industry

  • 75.3 million dollars were invested in United States communities by ExxonMobil in 2025.[23]
  • 78.3 million dollars were invested in United States communities by ExxonMobil in 2023.[23]
  • 14,000 ExxonMobil employees and retirees volunteered in 2025.[23]
  • 163.4 million dollars were invested globally in communities by ExxonMobil in 2021.[23]
  • 85.8 million dollars were invested in United States communities by ExxonMobil in 2024.[23]

Circular economy in the downstream oil industry

  • 318,656 metric tons of industrial waste were disposed of by Aramco in 2022.[21]
  • 138,855 metric tons of downstream industrial waste were disposed of by Aramco in 2024.[21]
  • 35.7% of Aramco’s total industrial waste was recycled in 2023.[21]
  • 0.5 million cubic meters of drilling mud were recycled and transferred between Aramco rigs in 2024.[21]
  • 481,561 metric tons of industrial waste were disposed of by Aramco in 2023.[21]

Carbon footprint in the downstream oil industry

  • 819 million tonnes of carbon dioxide equivalent were Shell customer emissions from oil-product use in 2016.[62]
  • 15.9 million tonnes of Scope 1 emissions came from bp refining and chemicals activities in 2022.[24]
  • 83.5 was TotalEnergies’ 2024 lifecycle carbon-intensity index for energy products sold, based at 100 in 2015.[52]
  • 23.1 metric tons of Scope 1 and 2 emissions per 100 metric tons of throughput or production were reported by ExxonMobil in 2024.[23]
  • 53 million tonnes of Shell Scope 1 and 2 emissions were reported in 2025.[62]

15 Statistics

Globalization & Expansion

Retail geographic footprint expands through service-station networks, including ADNOC Distribution’s 896 retail fuel stations across the UAE, Saudi Arabia and Egypt in 2024 and TotalEnergies’ 13,000+ stations globally in 2024.

Globalization in the downstream oil industry

  • 6,500 Aramco-supplied service stations were located in Japan in 2024.[72]
  • More than 17,000 service stations worldwide received Aramco refined products in 2024.[72]
  • 3,599 Exxon, Esso and Mobil retail fuel sites were located in Europe at year-end 2025.[27]
  • 21,200 bp retail sites operated worldwide at December 31, 2024.[24]
  • 60 countries contained TotalEnergies service stations in 2024, with more than 13,000 stations globally.[22]

Cultural adaptation in the downstream oil industry

  • 85.3% of TotalEnergies employees hired in 2024 were non-French nationals.[22]
  • 42.2% of women hired on permanent contracts by TotalEnergies in 2024 were women.[22]
  • 66.1% of TotalEnergies managers hired in 2024 were non-French nationals.[22]
  • Nearly 170 nationalities were represented among TotalEnergies employees in 2024.[22]
  • 513,000 training days were provided by TotalEnergies in 2024.[22]

Supplier management in the downstream oil industry

  • $31 billion was spent by TotalEnergies on goods and services purchased from more than 100,000 suppliers in 2024.[22]
  • $337 million was spent on local procurement by Dolphin Energy in 2024.[73]
  • 350 active investments had been attracted by Aramco’s iktva program by early 2026.[21]
  • 97% of Dolphin Energy contracts were awarded to suppliers with a local presence in 2024.[73]
  • 39% was the increase in Dolphin Energy’s local procurement spending from 2023 to 2024.[73]

Stakeholder management in the downstream oil industry

  • $1.79 billion in downstream economic value was distributed by Dolphin Energy in 2024.[73]
  • 6 stakeholder groups were explicitly listed by Shell for engagement, including communities, regulators, investors, customers, employees and civil society.[62]
  • 350 active investments were associated with Aramco’s stakeholder-supported iktva ecosystem by early 2026.[21]
  • 4 engagement methods were listed by Shell for communities: direct engagement, public meetings, liaison teams and community forums.[62]
  • 3 engagement methods were listed by Shell for regulators and governments: direct engagement, consultations and regulated submissions.[62]

Distribution channels in the downstream oil industry

  • 15.029 billion liters of fuel were sold by ADNOC Distribution in 2024 across retail and commercial channels.[74]
  • 100 ADNOC Distribution service stations operated in Saudi Arabia in 2024.[74]
  • 896 ADNOC Distribution retail fuel stations operated across the UAE, Saudi Arabia and Egypt in 2024.[74]
  • 551 ADNOC Distribution service stations operated in the UAE in 2024.[74]
  • 420 million liters were sold through ADNOC Distribution’s aviation channel in 2024.[74]

Key questions about the downstream oil industry

What is the current scale of downstream refining?
Global refining capacity reached 103.66 million barrels per day in 2025, with refinery throughput at 86.89 million barrels per day.
How fast is refined-product demand expected to change?
The IEA projects global refined-products demand to peak at 86.3 million barrels per day in 2027, only 0.71 million barrels per day above 2024.
Which companies lead the downstream oil industry?
ADNOC stands out for integrated downstream chain anchoring because its Ruwais refinery anchors a chain serving local and international markets, while Saudi Aramco focuses on the full downstream stack since downstream covers refining, chemicals, trading, retail, lubricants and distribution.
Where are technology shifts most visible in downstream operations?
Digital twins and predictive modeling are cited as major potential AI gains, with 57.7% of downstream oil and gas respondents identifying them in 2021.
How is the downstream market structured by activity and product groupings?
Downstream activity is segmented into refining, petrochemical plants, and retail outlets, with products commonly grouped as light, middle, and heavy products.
What pricing and utilization conditions characterize late 2026?
In September 2026, U.S. retail gasoline averaged $4.35/gal and retail diesel $6.29/gal, while U.S. refinery utilization averaged 95% in the third quarter of 2026.
Reference

Cite This Report

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APA
Samuel Norberg. (2026, November 10). Downstream Oil Industry Statistics. Gitnux. https://gitnux.org/downstream-oil-industry-statistics
MLA
Samuel Norberg. "Downstream Oil Industry Statistics." Gitnux, 10 Nov 2026, https://gitnux.org/downstream-oil-industry-statistics.
Chicago
Samuel Norberg. 2026. "Downstream Oil Industry Statistics." Gitnux. https://gitnux.org/downstream-oil-industry-statistics.

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