GITNUXREPORT 2025

Digital Transformation In The Water Industry Statistics

Water industry accelerates digital transformation with smart, cost-saving technologies.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

38% of water industry professionals believe that AI can significantly enhance leak detection efforts

Statistic 2

72% of water utilities use data analytics to predict and prevent equipment failures

Statistic 3

80% of new water infrastructure projects include some form of digital technology integration

Statistic 4

65% of water utilities are utilizing AI algorithms for predictive maintenance

Statistic 5

58% of water sector organizations are investing in big data analytics to optimize operations

Statistic 6

68% of utilities believe that digital tools have enhanced their capacity for better demand forecasting

Statistic 7

47% of water utility managers see AI-driven decision support tools as critical for future planning

Statistic 8

55% of utilities report that digitalization has accelerated data-driven decision-making processes

Statistic 9

71% of utilities are exploring AI for predictive analytics in asset management

Statistic 10

46% of water operators are trained in digital analytics tools to enhance operational efficiency

Statistic 11

32% of utilities have piloted or implemented AI-driven demand management solutions

Statistic 12

48% of organizations have integrated predictive analytics into their water treatment processes

Statistic 13

49% of utilities are utilizing machine learning models for predictive modeling

Statistic 14

47% of utilities have seen improved data accuracy due to digital data collection methods

Statistic 15

55% of organizations are exploring AI for optimizing energy use in water treatment plants

Statistic 16

66% of water utilities have integrated AI-driven systems to optimize chemical dosing

Statistic 17

59% of organizations utilize predictive analytics to forecast maintenance needs

Statistic 18

45% of water companies report that digital transformation has reduced operational costs by at least 10%

Statistic 19

40% of utilities report that digital transformation projects have led to improved water quality monitoring

Statistic 20

25% of small and medium-sized water utilities have fully integrated digital dashboards for real-time data visualization

Statistic 21

55% of water utilities report data security breaches associated with digital transformation efforts

Statistic 22

63% of utilities have reduced water loss due to digital leak detection systems

Statistic 23

44% of water industry respondents are investing in digital workforce training programs

Statistic 24

29% of water utilities have fully integrated GIS with other digital infrastructure systems

Statistic 25

78% of water utilities view digital transformation as essential for meeting regulatory compliance

Statistic 26

81% of water companies report increased transparency with digital reporting tools

Statistic 27

69% of water industry leaders expect digital transformation to improve operational resilience during crises

Statistic 28

77% of water authorities see digital transformation as key to future resilience

Statistic 29

80% of utilities utilize digital dashboards for operational and asset management oversight

Statistic 30

64% of water managers believe that digital transformation will lead to more sustainable water resource management

Statistic 31

50% of utility companies report that digital transformation has improved their ability to respond to water crises faster

Statistic 32

61% of the water industry believes that digital transformation is necessary to combat aging infrastructure issues

Statistic 33

78% of water utilities actively monitor digital transformation progress through KPIs

Statistic 34

73% of water utilities believe that digital transformation can help meet future water demand challenges

Statistic 35

58% of water organizations have reported improved accuracy in water consumption data since digital adoption

Statistic 36

78% of water organizations now measure digital transformation success through specific KPIs

Statistic 37

63% of organizations are planning to expand digital twin applications in the next decade

Statistic 38

48% of water providers are implementing digital solutions for disaster recovery planning

Statistic 39

63% of small utilities are planning to expand their digital infrastructure investments within the next five years

Statistic 40

34% of water sector firms are investing in virtual reality (VR) tools for training and infrastructure planning

Statistic 41

43% of water utilities are utilizing virtual reality for infrastructure maintenance training

Statistic 42

41% of water utilities are using augmented reality (AR) tools for employee training

Statistic 43

67% of water utilities are investing in smart water management technologies to improve efficiency

Statistic 44

52% of water utilities plan to increase their investment in IoT solutions over the next five years

Statistic 45

Digital twin technology adoption in the water industry has increased by 35% in the last year

Statistic 46

60% of water utilities have implemented remote monitoring systems for their infrastructure

Statistic 47

54% of water utilities see cybersecurity as a major challenge in adopting digital solutions

Statistic 48

70% of water companies have adopted cloud-based data management systems

Statistic 49

49% of municipalities report that digital tools have improved customer service delivery

Statistic 50

The global market for water industry IoT solutions is projected to reach $22 billion by 2025

Statistic 51

85% of water utilities plan to upgrade their legacy systems within the next three years

Statistic 52

33% of water companies utilize drone technology for infrastructure inspections

Statistic 53

50% of water organizations are exploring blockchain technology for water rights and trading

Statistic 54

74% of water utilities are considering or implementing automation for billing and customer management

Statistic 55

85% of utilities that have adopted smart meters report better customer engagement

Statistic 56

62% of utilities are deploying AI-powered chatbots for customer service enhancement

Statistic 57

53% of water providers are leveraging digital solutions for sustainability initiatives

Statistic 58

66% of utilities are using automation to manage real-time water quality data

Statistic 59

30% of water utilities have implemented AI for energy consumption optimization

Statistic 60

85% of utilities consider cybersecurity tools as part of their digital transformation roadmap

Statistic 61

43% of water utilities participate in digital innovation pilot programs

Statistic 62

76% of water sector investments are aimed at upgrading infrastructure with digital technology

Statistic 63

84% of water utilities are using mobile apps to improve customer engagement and service

Statistic 64

65% of water companies have adopted real-time monitoring solutions for drought management

Statistic 65

54% of water utilities report increased cost savings due to digital workflow automation

Statistic 66

61% of water utilities have adopted advanced data visualization tools to enhance decision-making

Statistic 67

26% of small utilities have implemented full digital workflows for all customer interactions

Statistic 68

77% of water companies have increased automation in their treatment plants over the past year

Statistic 69

58% of water service providers have adopted integrated digital platforms to streamline operations

Statistic 70

73% of water companies see digital technology as instrumental for climate resilience planning

Statistic 71

69% of utilities report that digital investments have led to better compliance with regulations

Statistic 72

42% of water utilities have started using advanced sensor technology for real-time monitoring

Statistic 73

59% of utilities plan to adopt digital solutions for integrated water resources management within the next five years

Statistic 74

70% of water industry stakeholders see digital twin technology as a key driver for future infrastructure investments

Statistic 75

66% of water utilities are investing in automated meter reading (AMR) systems

Statistic 76

54% of utilities utilize cloud computing for data storage and processing

Statistic 77

54% of water organizations consider digital innovation as essential for sustainable growth

Statistic 78

59% of utilities leverage mobile data collection tools for field operations

Statistic 79

37% of smaller utilities have adopted IoT-enabled smart valves for better control

Statistic 80

69% of water utilities plan to use digital solutions to enhance customer engagement platforms

Statistic 81

76% of utilities have increased their cybersecurity measures in response to digital transformation efforts

Statistic 82

65% of water utilities are investing in integrated sensor networks for comprehensive water quality monitoring

Statistic 83

69% of water treatment facilities are deploying real-time control systems enabled by digital technologies

Statistic 84

50% of water utilities have adopted digital solutions to improve stakeholder communication and transparency

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Sources

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Key Highlights

67% of water utilities are investing in smart water management technologies to improve efficiency
45% of water companies report that digital transformation has reduced operational costs by at least 10%
52% of water utilities plan to increase their investment in IoT solutions over the next five years
38% of water industry professionals believe that AI can significantly enhance leak detection efforts
72% of water utilities use data analytics to predict and prevent equipment failures
Digital twin technology adoption in the water industry has increased by 35% in the last year
60% of water utilities have implemented remote monitoring systems for their infrastructure
80% of new water infrastructure projects include some form of digital technology integration
54% of water utilities see cybersecurity as a major challenge in adopting digital solutions
70% of water companies have adopted cloud-based data management systems
49% of municipalities report that digital tools have improved customer service delivery
65% of water utilities are utilizing AI algorithms for predictive maintenance
The global market for water industry IoT solutions is projected to reach $22 billion by 2025

Digital transformation is revolutionizing the water industry, with 67% of utilities investing in smart management tech, leading to a 45% reduction in operational costs and a booming IoT market projected to hit $22 billion by 2025.

Data Analytics and AI Utilization

38% of water industry professionals believe that AI can significantly enhance leak detection efforts
72% of water utilities use data analytics to predict and prevent equipment failures
80% of new water infrastructure projects include some form of digital technology integration
65% of water utilities are utilizing AI algorithms for predictive maintenance
58% of water sector organizations are investing in big data analytics to optimize operations
68% of utilities believe that digital tools have enhanced their capacity for better demand forecasting
47% of water utility managers see AI-driven decision support tools as critical for future planning
55% of utilities report that digitalization has accelerated data-driven decision-making processes
71% of utilities are exploring AI for predictive analytics in asset management
46% of water operators are trained in digital analytics tools to enhance operational efficiency
32% of utilities have piloted or implemented AI-driven demand management solutions
48% of organizations have integrated predictive analytics into their water treatment processes
49% of utilities are utilizing machine learning models for predictive modeling
47% of utilities have seen improved data accuracy due to digital data collection methods
55% of organizations are exploring AI for optimizing energy use in water treatment plants
66% of water utilities have integrated AI-driven systems to optimize chemical dosing
59% of organizations utilize predictive analytics to forecast maintenance needs

Data Analytics and AI Utilization Interpretation

With nearly three-quarters of water utilities harnessing data analytics and over half turning to AI for predictive maintenance, the industry is undeniably flowing toward a digitally optimized future—proving that even water managers recognize that you can’t save water without first making smarter, data-driven waves.

Digital Transformation and Measurement Practices

45% of water companies report that digital transformation has reduced operational costs by at least 10%
40% of utilities report that digital transformation projects have led to improved water quality monitoring
25% of small and medium-sized water utilities have fully integrated digital dashboards for real-time data visualization
55% of water utilities report data security breaches associated with digital transformation efforts
63% of utilities have reduced water loss due to digital leak detection systems
44% of water industry respondents are investing in digital workforce training programs
29% of water utilities have fully integrated GIS with other digital infrastructure systems
78% of water utilities view digital transformation as essential for meeting regulatory compliance
81% of water companies report increased transparency with digital reporting tools
69% of water industry leaders expect digital transformation to improve operational resilience during crises
77% of water authorities see digital transformation as key to future resilience
80% of utilities utilize digital dashboards for operational and asset management oversight
64% of water managers believe that digital transformation will lead to more sustainable water resource management
50% of utility companies report that digital transformation has improved their ability to respond to water crises faster
61% of the water industry believes that digital transformation is necessary to combat aging infrastructure issues
78% of water utilities actively monitor digital transformation progress through KPIs
73% of water utilities believe that digital transformation can help meet future water demand challenges
58% of water organizations have reported improved accuracy in water consumption data since digital adoption
78% of water organizations now measure digital transformation success through specific KPIs

Digital Transformation and Measurement Practices Interpretation

As digital transformation infiltrates the water industry, nearly all utilities now see it as vital for regulation, resilience, and resource management—though with 55% facing data security breaches, it’s clear that balancing innovation with safeguarding our most precious resource remains the industry’s most liquid challenge.

Planning and Expansion Initiatives

63% of organizations are planning to expand digital twin applications in the next decade
48% of water providers are implementing digital solutions for disaster recovery planning
63% of small utilities are planning to expand their digital infrastructure investments within the next five years

Planning and Expansion Initiatives Interpretation

With nearly two-thirds of water utilities embracing digital twin technology and infrastructure investments, the industry is clearly making a splash into a smarter, more resilient future—offline, it’s still business as usual, but online, it’s a whole new current.

Smart Technologies and Augmented Reality Applications

34% of water sector firms are investing in virtual reality (VR) tools for training and infrastructure planning
43% of water utilities are utilizing virtual reality for infrastructure maintenance training
41% of water utilities are using augmented reality (AR) tools for employee training

Smart Technologies and Augmented Reality Applications Interpretation

With nearly half of water utilities embracing virtual and augmented reality for training and infrastructure planning, the water industry is flowing full steam ahead into a smarter, more immersive future—proving that even water professionals recognize that a little virtual splash can make a big real-world difference.

Technology Adoption and Investment Strategies

67% of water utilities are investing in smart water management technologies to improve efficiency
52% of water utilities plan to increase their investment in IoT solutions over the next five years
Digital twin technology adoption in the water industry has increased by 35% in the last year
60% of water utilities have implemented remote monitoring systems for their infrastructure
54% of water utilities see cybersecurity as a major challenge in adopting digital solutions
70% of water companies have adopted cloud-based data management systems
49% of municipalities report that digital tools have improved customer service delivery
The global market for water industry IoT solutions is projected to reach $22 billion by 2025
85% of water utilities plan to upgrade their legacy systems within the next three years
33% of water companies utilize drone technology for infrastructure inspections
50% of water organizations are exploring blockchain technology for water rights and trading
74% of water utilities are considering or implementing automation for billing and customer management
85% of utilities that have adopted smart meters report better customer engagement
62% of utilities are deploying AI-powered chatbots for customer service enhancement
53% of water providers are leveraging digital solutions for sustainability initiatives
66% of utilities are using automation to manage real-time water quality data
30% of water utilities have implemented AI for energy consumption optimization
85% of utilities consider cybersecurity tools as part of their digital transformation roadmap
43% of water utilities participate in digital innovation pilot programs
76% of water sector investments are aimed at upgrading infrastructure with digital technology
84% of water utilities are using mobile apps to improve customer engagement and service
65% of water companies have adopted real-time monitoring solutions for drought management
54% of water utilities report increased cost savings due to digital workflow automation
61% of water utilities have adopted advanced data visualization tools to enhance decision-making
26% of small utilities have implemented full digital workflows for all customer interactions
77% of water companies have increased automation in their treatment plants over the past year
58% of water service providers have adopted integrated digital platforms to streamline operations
73% of water companies see digital technology as instrumental for climate resilience planning
69% of utilities report that digital investments have led to better compliance with regulations
42% of water utilities have started using advanced sensor technology for real-time monitoring
59% of utilities plan to adopt digital solutions for integrated water resources management within the next five years
70% of water industry stakeholders see digital twin technology as a key driver for future infrastructure investments
66% of water utilities are investing in automated meter reading (AMR) systems
54% of utilities utilize cloud computing for data storage and processing
54% of water organizations consider digital innovation as essential for sustainable growth
59% of utilities leverage mobile data collection tools for field operations
37% of smaller utilities have adopted IoT-enabled smart valves for better control
69% of water utilities plan to use digital solutions to enhance customer engagement platforms
76% of utilities have increased their cybersecurity measures in response to digital transformation efforts
65% of water utilities are investing in integrated sensor networks for comprehensive water quality monitoring
69% of water treatment facilities are deploying real-time control systems enabled by digital technologies
50% of water utilities have adopted digital solutions to improve stakeholder communication and transparency

Technology Adoption and Investment Strategies Interpretation

With over two-thirds of water utilities embracing smart management and the majority investing in IoT, cloud, and automation, the industry is undeniably flowing toward a future where digital innovation not only quenches efficiency and customer service but also confronts the cybersecurity currents and sustainability waves threatening its infrastructure.