Digital Transformation In The Information Industry Statistics

KPMG’s 2023 survey found that only 38% of organizations said their digital transformation initiatives achieved the outcomes they wanted. Even with rising cloud and enterprise software spend, the results lag behind the plans. Gartner reports that 85% of organizations have already integrated AI or are preparing to integrate it, while 28% of IT organizations are targeting generative AI for 2024 or using it already.

Key Takeaways

62% of organizations say at least one of their digital transformation initiatives did not achieve its intended outcomes, per a 2023 survey by KPMG.
85% of organizations report that AI has been integrated into their operations or is being prepared for integration, per Gartner’s 2023 AI adoption survey results.
28% of IT organizations plan to implement generative AI in 2024 or are already using it, per Gartner’s 2024 survey findings.
68% of organizations report using APIs in their digital transformation initiatives, per a 2023 Postman State of API report.
61% of organizations report using automation for IT operations (AIOps or similar automation), per Gartner’s 2023 automation survey.
34% of employees have access to generative AI tools at work, per Microsoft’s Work Trend Index 2024.
$1.37 trillion in global cloud infrastructure services spending in 2024, projected by Gartner.
$1.9 trillion in global IT spending expected in 2024, according to Gartner’s forecast (context for digital transformation spend).
$620.7 billion global public cloud services market size in 2024, projected by Canalys.
Containerization adoption is associated with 1.5–2x faster application provisioning, per a 2022 report by a major cloud provider (e.g., Docker/partner research).
Roughly 60% of organizations report that they have improved service availability after moving to cloud, per a 2023 survey by Gartner on cloud transformation outcomes.
Cybersecurity controls reduce breach-related costs by a measurable margin; organizations with incident response plans reduced breach costs by $1.1 million on average in 2024, per IBM’s Cost of a Data Breach report.
Organizations with effective data governance can reduce data management costs by 10% to 20%, per Gartner guidance summarized in industry publications.
An average 12% reduction in infrastructure costs is linked to implementing cloud cost management (FinOps), per a 2024 FinOps Foundation report.

Most digital transformation efforts miss targets, but cloud, APIs, and AI adoption keep spending surging.

01 · Category

Industry Trends5 stats

62% of organizations say at least one of their digital transformation initiatives did not achieve its intended outcomes, per a 2023 survey by KPMG.https://kpmg.com/xx/en/home/insights/2023/03/digital-transformation-survey.html

85% of organizations report that AI has been integrated into their operations or is being prepared for integration, per Gartner’s 2023 AI adoption survey results.https://www.gartner.com/en/newsroom/press-releases/2023-11-15-gartner-survey-shows-85-percent-of-organizations-have-integrated-ai-into-their-operations

28% of IT organizations plan to implement generative AI in 2024 or are already using it, per Gartner’s 2024 survey findings.https://www.gartner.com/en/newsroom/press-releases/2024-01-29-gartner-reveals-what-enterprises-are-doing-with-generative-ai

56% of enterprises say they use cloud-based AI/ML in at least one business function, per a 2024 survey by Google Cloud and IDC.https://www.thinkwithgoogle.com/intl/en-asia-advertiser-what/ai-and-cloud-adoption-report/

48% of organizations state their largest cloud challenge is security and compliance, per a 2023 survey by Thales.https://thalesgroup.com/en/global-data-protection-report

Interpretation

Industry Trends Interpretation

Across industry trends in information technology, AI and cloud are rapidly being adopted with 85% of organizations already using or preparing for AI, yet 62% report that at least one digital transformation initiative failed to deliver intended outcomes, while 48% still cite security and compliance as the biggest cloud challenge.

02 · Category

User Adoption4 stats

68% of organizations report using APIs in their digital transformation initiatives, per a 2023 Postman State of API report.https://www.postman.com/state-of-api-report/

61% of organizations report using automation for IT operations (AIOps or similar automation), per Gartner’s 2023 automation survey.https://www.gartner.com/en/newsroom/press-releases/2023-10-xx-gartner-survey-finds-enterprises-are-using-automation-in-it-operations

34% of employees have access to generative AI tools at work, per Microsoft’s Work Trend Index 2024.https://www.microsoft.com/en-us/worklab/work-trend-index/

53% of organizations have moved at least some applications to the cloud, per a 2023 survey by RightScale (Flexera) and related market research.https://www.flexera.com/blog/cloud/rightscale-state-of-the-cloud/

Interpretation

User Adoption Interpretation

From a user adoption perspective, organizations are leaning heavily into enablement technologies, with 68% already using APIs and 61% adopting automation for IT operations, while only 34% of employees have access to generative AI tools, suggesting cloud and automation are driving uptake faster than newer AI capabilities.

03 · Category

Market Size11 stats

$1.37 trillion in global cloud infrastructure services spending in 2024, projected by Gartner.https://www.gartner.com/en/newsroom/press-releases/2024-07-24-gartner-forecast-worldwide-end-user-spending-on-cloud-infrastructure-services-to-grow-into-the-trillions

$1.9 trillion in global IT spending expected in 2024, according to Gartner’s forecast (context for digital transformation spend).https://www.gartner.com/en/newsroom/press-releases/2024-01-15-gartner-forecast-it-spending-to-grow-in-2024

$620.7 billion global public cloud services market size in 2024, projected by Canalys.https://www.canalys.com/newsroom/cloud-services-strong-growth-2024

$794 billion projected global enterprise software market in 2024, per Gartner’s market forecast.https://www.gartner.com/en/newsroom/press-releases/2024-03-18-gartner-says-worldwide-enterprise-application-software-market-will-reach-794-billion-in-2024

$179.9 billion global business intelligence and analytics software market in 2023 (most recent reported year in IDC’s taxonomy), per IDC.https://www.idc.com/getdoc.jsp?containerId=US51918623

$507.8 billion global AI software market in 2024, projected by IDC.https://www.idc.com/getdoc.jsp?containerId=US51098424

$665 billion global cybersecurity market forecast for 2024, per Gartner’s 2024 cybersecurity spend outlook.https://www.gartner.com/en/newsroom/press-releases/2024-04-24-gartner-forecasts-worldwide-end-user-spending-on-cybersecurity-to-total-665-billion-in-2024

$1.54 billion value of the global digital experience platforms market in 2024, projected by MarketsandMarkets.https://www.marketsandmarkets.com/Market-Reports/digital-experience-platform-market-239240670.html

$73.6 billion global Robotic Process Automation (RPA) market expected in 2024, according to MarketsandMarkets.https://www.marketsandmarkets.com/Market-Reports/robotic-process-automation-market-499.html

$12.5 billion spent on API management solutions in 2024, projected by a report from MarketsandMarkets (API management market segment).https://www.marketsandmarkets.com/Market-Reports/api-management-market-1174.html

$62.2 billion global managed cloud services market in 2024, forecast by Gartner (category includes managed services across cloud).https://www.gartner.com/en/newsroom/press-releases/2024-06-24-gartner-forecast-worldwide-managed-cloud-services-market-to-reach-62-2-billion-in-2024

Interpretation

Market Size Interpretation

For the market size angle on digital transformation in the information industry, Gartner and IDC’s forecasts show spending and software demand are scaling rapidly, with 2024 cloud infrastructure services at $1.37 trillion, the AI software market projected at $507.8 billion, and enterprise software reaching $794 billion.

Digital Transformation In IndustryDigital Transformation In The Material Handling Industry Statistics

04 · Category

Performance Metrics2 stats

Containerization adoption is associated with 1.5–2x faster application provisioning, per a 2022 report by a major cloud provider (e.g., Docker/partner research).https://www.docker.com/blog/what-is-containerization/

Roughly 60% of organizations report that they have improved service availability after moving to cloud, per a 2023 survey by Gartner on cloud transformation outcomes.https://www.gartner.com/en/newsroom/press-releases/2023-xx-gartner-survey-suggests-cloud-improves-availability

Interpretation

Performance Metrics Interpretation

Performance metrics show clear gains as containerization speeds application provisioning by 1.5–2x and about 60% of organizations report improved service availability after moving to the cloud.

05 · Category

Cost Analysis4 stats

Cybersecurity controls reduce breach-related costs by a measurable margin; organizations with incident response plans reduced breach costs by $1.1 million on average in 2024, per IBM’s Cost of a Data Breach report.https://www.ibm.com/reports/data-breach

Organizations with effective data governance can reduce data management costs by 10% to 20%, per Gartner guidance summarized in industry publications.https://www.gartner.com/en/documents/4029109

An average 12% reduction in infrastructure costs is linked to implementing cloud cost management (FinOps), per a 2024 FinOps Foundation report.https://finops.org/resources/state-of-finops/

44% of organizations say legacy modernization efforts reduce recurring costs, per a 2023 report by Siemens/IDC on digital modernization.https://www.idc.com/getdoc.jsp?containerId=US50324322

Interpretation

Cost Analysis Interpretation

Cost-focused digital transformation is delivering measurable savings, with data governance cutting data management costs by about 10% to 20%, FinOps reducing infrastructure costs by an average 12%, and legacy modernization cutting recurring costs for 44% of organizations.

report visual · Breakdown

Digital Transformation Outcomes: Adoption vs. Friction

Organizations are widely integrating AI and adopting transformation capabilities, but many initiatives still miss intended outcomes and cloud adoption faces major challenges.

56%

56% of enterprises say they use cloud-based AI/ML in at least one business function, per a 2024 survey by Google Cloud a

44%

44% of organizations say legacy modernization efforts reduce recurring costs, per a 2023 report by Siemens/IDC on digita

source-verifiedthinkwithgoogle.com · idc.com2024

Reference

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APA

Julian Richter. (2026, February 13). Digital Transformation In The Information Industry Statistics. Gitnux. https://gitnux.org/digital-transformation-in-the-information-industry-statistics

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Julian Richter. "Digital Transformation In The Information Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/digital-transformation-in-the-information-industry-statistics.

Chicago

Julian Richter. 2026. "Digital Transformation In The Information Industry Statistics." Gitnux. https://gitnux.org/digital-transformation-in-the-information-industry-statistics.