Key Takeaways
- The U.S. Dental Support Organizations (DSO) industry revenue reached $62.4 billion in 2023, reflecting a 12.3% increase from 2022 driven by practice acquisitions and expansion.
- Global DSO market size was valued at $52.1 billion in 2022 and is projected to grow at a CAGR of 6.8% from 2023 to 2030 due to rising dental service demand.
- U.S. DSO sector generated $58.7 billion in revenue in 2022, up 10.5% year-over-year, fueled by consolidation trends.
- There were 512 active Dental Support Organizations in the U.S. as of December 2023, up 8% from 2022.
- Heartland Dental operated 1,700+ supported practices across 38 states in 2023.
- Aspen Dental affiliates supported over 1,000 locations in 2023, spanning 45 states.
- Average DSO revenue per supported practice was $4.8 million in 2023.
- Heartland Dental reported $2.5 billion in system-wide revenue for 2023.
- Aspen Dental affiliates generated $1.8 billion in revenue in 2023.
- U.S. DSO industry employed 250,000 dentists and staff in 2023, up 11% from 2022.
- Heartland Dental employed 16,000+ team members across its 1,700 practices in 2023.
- Aspen Dental staff totaled 12,500 in 2023, including 2,100 dentists.
- U.S. DSO market projected to reach $95 billion by 2030, CAGR 7.2% from 2024-2030.
- DSO-affiliated practices expected to comprise 35% of U.S. total by 2028.
- AI integration in DSOs projected to reduce admin costs by 25% by 2027.
The global Dental Support Organization industry is rapidly expanding through consolidation and strong financial growth.
DSO Count & Expansion
- There were 512 active Dental Support Organizations in the U.S. as of December 2023, up 8% from 2022.
- Heartland Dental operated 1,700+ supported practices across 38 states in 2023.
- Aspen Dental affiliates supported over 1,000 locations in 2023, spanning 45 states.
- Western Dental Services managed 350+ clinics in 2023, primarily in California and Texas.
- Pacific Dental Services oversaw 900+ practices in 2023 across 25 states.
- MB2 Dental supported 700 practices in 2023, with 150 de novo openings since 2020.
- Affordable Care/InterDent operated 430 locations in 2023, focused on underserved areas.
- Smile Brands managed 650+ affiliated offices in 2023 across seven states.
- Great Expressions Dental Centers had 280 practices in 2023, mainly in the Midwest and Southeast.
- Sage Dental supported 200+ offices in Florida and Georgia as of 2023.
- Total U.S. DSO-affiliated practices exceeded 12,500 in 2023, up from 10,800 in 2021.
- Kool Smiles/Neighborly Dental operated 120 clinics in 2023, emphasizing Medicaid patients.
- DentalWorks and Midwest Dental supported 250 locations in 2023 post-merger.
- US Oral Surgery Management (USOSM) managed 110 office locations in 2023.
- Premier Dental Alliance had 150 partner practices in 2023 across multiple states.
- Tend added 20 new practices in 2023, totaling 40 tech-enabled dental offices.
- DSO acquisitions in 2023 numbered 450, increasing total DSOs to 520.
- Florida hosted 1,200 DSO-affiliated practices in 2023, 10% of national total.
- Texas DSO practices reached 950 in 2023, led by Heartland and Pacific.
- California had 800 DSO-supported offices in 2023, dominated by Western Dental.
- New York State saw 450 DSO practices in 2023, up 15% YoY.
- DSO de novo openings totaled 350 in U.S. 2023, 30% by top 10 players.
- Group Dentistry Now tracked 530 DSOs supporting 13,200 practices end-2023.
- Indiana DSO practices grew to 220 in 2023, led by Smile Brands.
- Georgia hosted 380 DSO offices in 2023, with Sage Dental prominent.
- Ohio DSO-affiliated practices numbered 310 in 2023.
- DSOs entered 15 new states in 2023, expanding to 50 total states covered.
- Pennsylvania had 290 DSO practices in 2023, up 12%.
- Michigan DSO offices reached 260 in 2023.
- DSOs acquired 1,200 practices in 2023, net addition of 850 after closures.
- North Carolina DSO practices totaled 240 in 2023.
DSO Count & Expansion Interpretation
Employment Statistics
- U.S. DSO industry employed 250,000 dentists and staff in 2023, up 11% from 2022.
- Heartland Dental employed 16,000+ team members across its 1,700 practices in 2023.
- Aspen Dental staff totaled 12,500 in 2023, including 2,100 dentists.
- Pacific Dental Services had 9,000 employees in 2023, with 1,800 dentists.
- MB2 Dental employed 4,500 across supported locations in 2023.
- Smile Brands workforce reached 8,000 in 2023.
- Western Dental employed 7,200 staff in 2023, focusing on frontline roles.
- Average DSO dentist employment tenure was 4.2 years in 2023.
- DSO hygienist-to-dentist ratio averaged 1.8:1 in 2023 practices.
- Sage Dental had 2,100 employees in 2023 across Florida and Georgia.
- Total DSO dental assistants numbered 85,000 in U.S. 2023.
- Front office staff in DSOs totaled 45,000 FTEs in 2023.
- DSO corporate headquarters employed 15,000 non-clinical staff in 2023.
- Dentist employment growth in DSOs was 13% YoY in 2023.
- Average DSO practice staffed 12.5 FTEs per location in 2023.
- Lab technicians in DSO-affiliated labs numbered 5,200 in 2023.
- DSO turnover rate for dentists averaged 18% in 2023.
- Hygienist employment in DSOs grew 14% to 52,000 in 2023.
- Specialty dentists (ortho/endo) comprised 22% of DSO dentist workforce in 2023.
- DSO management roles increased 20% to 3,800 positions in 2023.
- Pediatric-focused DSO staff totaled 28,000 in 2023.
- DSO training programs onboarded 12,000 new hires in 2023.
- Female dentists represented 48% of DSO-employed dentists in 2023.
- IT and digital staff in DSOs numbered 4,200 in 2023.
- Billing specialists in DSOs totaled 18,000 FTEs 2023.
- Marketing personnel in DSO corporate teams: 2,500 in 2023.
- Supply chain and procurement staff: 1,800 across DSOs in 2023.
- Compliance officers in DSOs numbered 1,200 in 2023.
- HR departments in top DSOs employed 2,900 staff in 2023.
Employment Statistics Interpretation
Financial Metrics
- Average DSO revenue per supported practice was $4.8 million in 2023.
- Heartland Dental reported $2.5 billion in system-wide revenue for 2023.
- Aspen Dental affiliates generated $1.8 billion in revenue in 2023.
- Pacific Dental Services achieved $1.6 billion revenue in FY2023.
- MB2 Dental's gross revenue hit $1.2 billion in 2023 across 700 practices.
- Smile Brands recorded $1.1 billion in revenue for 2023.
- Western Dental revenue reached $900 million in 2023.
- Sage Dental generated $450 million revenue in 2023 from 200+ offices.
- Great Expressions Dental revenue was $350 million in 2023.
- Average DSO EBITDA margin stood at 18.5% in 2023 industry-wide.
- DSO central services fees averaged 4.2% of practice gross revenue in 2023.
- Top 10 DSOs accounted for 65% of total industry revenue ($40.2 billion) in 2023.
- Average practice collections in DSOs rose 9% to $1.2 million per hygienist FTE in 2023.
- DSO debt-to-equity ratio averaged 2.1:1 in 2023 for mid-sized organizations.
- Orthodontic revenue per DSO practice averaged $850,000 in 2023.
- Implant dentistry contributed 15% to DSO revenue ($9.3 billion total) in 2023.
- DSO profit margins for general dentistry practices hit 22% in 2023.
- Average DSO acquisition multiple was 8.5x EBITDA in 2023 deals.
- Cosmetic services generated $7.2 billion (12%) of DSO revenue in 2023.
- DSO accounts receivable days outstanding averaged 42 days in 2023.
- Preventive care revenue per DSO patient visit was $185 in 2023.
- DSO insurance reimbursement rates averaged 85% of fee schedule in 2023.
- Endodontic services revenue totaled $4.1 billion across DSOs in 2023.
- DSO supply chain costs represented 6.8% of revenue in 2023.
- Periodontic revenue in DSOs reached $3.9 billion in 2023.
- DSO marketing ROI averaged 4.2:1 in patient acquisition spend 2023.
- Prosthodontics contributed $5.6 billion to DSO revenue 2023.
- DSO lab fees averaged 10% of production in 2023.
- Oral surgery revenue per DSO practice was $620,000 in 2023.
- DSO payroll costs were 22% of gross revenue in 2023 average.
Financial Metrics Interpretation
Future Projections & Trends
- U.S. DSO market projected to reach $95 billion by 2030, CAGR 7.2% from 2024-2030.
- DSO-affiliated practices expected to comprise 35% of U.S. total by 2028.
- AI integration in DSOs projected to reduce admin costs by 25% by 2027.
- Teledentistry adoption in DSOs to reach 60% of practices by 2026.
- DSO acquisitions forecasted at 600 annually through 2027.
- Ortho aligner market within DSOs to grow 18% CAGR to 2030.
- Sustainability initiatives in DSOs: 80% adoption by 2028.
- Digital impressions usage in DSOs projected at 90% by 2027.
- DSO entry into sleep medicine dentistry to double revenue stream by 2030.
- Patient retention in DSOs expected to rise to 75% by 2026 via CRM tech.
- Global DSO market CAGR of 8.1% projected 2024-2032 to $120 billion.
- DSO workforce to grow 20% to 300,000 by 2028.
- Cash-pay cosmetic dentistry in DSOs up 25% by 2027.
- Blockchain for DSO insurance claims: 40% adoption by 2030.
- DSO de novo growth to account for 40% of expansions by 2026.
- Regenerative dentistry revenue in DSOs to $10B by 2030.
- DSO market share in Europe to hit 20% by 2028 from 12%.
- VR training for DSO staff: 70% penetration by 2027.
- Implant success rates in DSOs to improve 15% with robotics by 2030.
- DSO subscription models for aligners to grow 30% annually to 2028.
- Asia-Pacific DSO CAGR 12% to 2030, reaching $25B.
- DSOs to capture 50% of Medicaid dental market by 2027.
- 3D printing labs in 75% of DSOs by 2026.
- Personalized medicine in DSO orthodontics: 55% adoption by 2030.
- DSO revenue from wellness-integrated dentistry up 40% by 2028.
- Autonomous check-in kiosks in 60% DSO practices by 2027.
- DSO international expansions to add 2,000 practices by 2030.
- Predictive analytics for no-shows to save DSOs $2B annually by 2026.
- Biometric patient verification in 45% DSOs by 2028.
- DSO market to $100B globally by 2029, CAGR 6.9%.
Future Projections & Trends Interpretation
Market Size & Growth
- The U.S. Dental Support Organizations (DSO) industry revenue reached $62.4 billion in 2023, reflecting a 12.3% increase from 2022 driven by practice acquisitions and expansion.
- Global DSO market size was valued at $52.1 billion in 2022 and is projected to grow at a CAGR of 6.8% from 2023 to 2030 due to rising dental service demand.
- U.S. DSO sector generated $58.7 billion in revenue in 2022, up 10.5% year-over-year, fueled by consolidation trends.
- The North American DSO market accounted for 45% of global revenue in 2023, totaling approximately $26.8 billion.
- DSO industry revenue in the U.S. grew at a CAGR of 9.2% from 2018 to 2023, reaching $61.2 billion by year-end 2023.
- European DSO market size expanded to €12.5 billion in 2023, with a 7.1% CAGR over the past five years.
- U.S. DSO market penetration reached 22% of private dental practices in 2023, contributing to $60+ billion in collective revenue.
- The DSO segment of the dental industry grew by 11.8% in 2023, outpacing solo practices at 4.2% growth.
- Global DSO revenue hit $55.3 billion in 2023, with U.S. dominating 55% share at $30.4 billion.
- DSO industry in the U.S. saw revenue of $59.8 billion in 2022, projected to increase 13% in 2023.
- Asia-Pacific DSO market grew to $8.7 billion in 2023, at a CAGR of 15.2% since 2019.
- U.S. DSO revenue CAGR stood at 10.1% from 2019-2023, totaling $63.1 billion in 2023 estimates.
- The DSO market in Canada reached CAD 4.2 billion in 2023, growing 9.8% annually.
- U.S. DSO industry revenue per employee averaged $450,000 in 2023, supporting overall market expansion to $62 billion.
- Latin America DSO market valued at $3.1 billion in 2023, with Brazil contributing 40% at $1.24 billion.
- DSO revenue in the U.S. increased by $6.8 billion from 2021 to 2023, reaching 11% market share of total dental spend.
- Global DSO CAGR forecasted at 7.5% through 2028, from $54 billion base in 2023.
- U.S. DSO market grew 14.2% in Q4 2023 alone, adding $2.1 billion to annual revenue.
- Australian DSO market size hit AUD 2.8 billion in 2023, CAGR 8.9% over five years.
- DSO share of U.S. dental revenue climbed to 25% in 2023, equating to $65 billion.
- Middle East DSO market emerged at $1.2 billion in 2023, growing 18% YoY.
- U.S. DSO revenue from orthodontics subsector reached $12.4 billion in 2023, 20% of total.
- UK DSO market valued at £3.9 billion in 2023, up 6.7% from 2022.
- DSO industry global revenue per practice averaged $4.2 million in 2023.
- U.S. DSO market expanded by 1,200 practices in 2023, boosting revenue to $64.3 billion.
- India DSO market grew to INR 15,000 crore ($1.8 billion) in 2023, CAGR 22%.
- DSO revenue growth in pediatric dentistry hit 16% in 2023 U.S. market.
- South Africa DSO market size reached ZAR 4.5 billion in 2023.
- U.S. DSO total revenue forecasted at $70 billion by end-2024, 12% growth.
- DSO market in Mexico valued at MXN 25 billion ($1.4 billion) in 2023.
Market Size & Growth Interpretation
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