GITNUX MARKETDATA REPORT 2024

Cybersecurity In The Travel Industry Statistics

Cybersecurity incidents in the travel industry are expected to increase as digital transformation accelerates, with statistics showing a rise in data breaches, ransomware attacks, and phishing scams targeting both businesses and consumers.

Highlights: Cybersecurity In The Travel Industry Statistics

  • 95% of data breaches in the travel industry result from human error.
  • About 64% of travel industry companies experience web-based attacks.
  • Travel agencies were responsible for 25% of all fraud attacks in 2020.
  • In 2019 alone, 67% of travel sites exposed customer data.
  • Travel industry loses an average of $1.9 million in a single cyber attack.
  • 45% of the recorded travel industry data breaches come from malicious or criminal attacks.
  • About 21% of consumers say they've experienced theft of personal data from a hotel.
  • Cyberattacks cost the travel industry $1.94 dollars per minute.
  • 92% of airlines in Europe plan to increase their cybersecurity spending.
  • 40% of travel industry companies said they were affected by a cyberattack in 2020.
  • In 2019, it was predicted that by 2021, 90% of all internet traffic will be encrypted.
  • Around 70% of companies said they expect to invest more in cybersecurity in the next three years.
  • In 2020, the average time a company takes to detect a cyber threat is 197 days.
  • Almost 50% of all data breaches in the travel industry in 2018 were detected only after the affected enterprise was informed by an external organization.
  • Around 89% of security breaches in the travel industry are motivated by financial gain.
  • About 60% of travelers around the globe say that fear of cyber attacks significantly influence their choice of airline.
  • Over 40% of travelers say they would no longer fly with an airline if it had suffered a cyber attack.

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In today’s technologically advanced world, the travel industry is increasingly vulnerable to cyber threats. Understanding the statistics surrounding cybersecurity in the travel sector is crucial for businesses and customers alike. In this blog post, we will delve into the latest data and trends shaping cybersecurity in the travel industry.

The Latest Cybersecurity In The Travel Industry Statistics Explained

95% of data breaches in the travel industry result from human error.

The statistic that 95% of data breaches in the travel industry result from human error suggests that the vast majority of security incidents within this sector are caused by mistakes or oversights made by individuals rather than malicious attacks or technical vulnerabilities. Human error could encompass a range of factors such as careless handling of sensitive data, falling victim to phishing scams, or failing to follow proper security protocols. This statistic highlights the importance of investing in employee training and implementing robust security measures to mitigate the risks associated with human errors, ultimately ensuring the protection of customer data and maintaining trust within the travel industry.

About 64% of travel industry companies experience web-based attacks.

The statistic that about 64% of travel industry companies experience web-based attacks indicates a significant vulnerability within the sector. This high percentage suggests that a majority of companies operating in the travel industry are at risk of cyber attacks through their online platforms. Web-based attacks can range from phishing scams to malware injections, potentially compromising sensitive customer data, disrupting operations, and damaging the reputation of the affected companies. It highlights the importance of investing in robust cybersecurity measures and staying vigilant in order to protect both the company and its customers from potential cyber threats.

Travel agencies were responsible for 25% of all fraud attacks in 2020.

The statistic that travel agencies were responsible for 25% of all fraud attacks in 2020 implies that a significant portion of fraudulent activity was attributed to the travel industry during that year. This suggests that individuals or groups targeting this sector engaged in fraudulent activities such as payment card fraud, identity theft, or other deceptive practices. The high percentage of fraud attacks linked to travel agencies indicates a vulnerability within the industry that may require increased security measures, customer education, or regulatory oversight to mitigate and prevent future instances of fraud. It also emphasizes the importance of consumers exercising caution and vigilance when making travel-related transactions to protect themselves from potential fraudulent schemes.

In 2019 alone, 67% of travel sites exposed customer data.

The statistic that 67% of travel sites exposed customer data in 2019 indicates a significant data security issue within the travel industry. This means that a majority of travel websites were vulnerable to data breaches, potentially leading to the unauthorized access and compromise of sensitive customer information such as personal details, payment information, and travel itineraries. The high prevalence of data exposure highlights the importance of enhancing cybersecurity measures and implementing robust data protection protocols within the travel sector to safeguard customer privacy and prevent potential risks associated with data breaches.

Travel industry loses an average of $1.9 million in a single cyber attack.

The statistic that the travel industry loses an average of $1.9 million in a single cyber attack suggests the significant financial impact that cyber attacks have on the industry. Cyber attacks target the sensitive personal and financial information of customers, leading to not only substantial financial losses due to potential theft and fraud but also costly expenses associated with investigating the breach, implementing cybersecurity measures, and potential legal consequences. This statistic highlights the pressing need for robust cybersecurity protocols and strategies within the travel industry to mitigate the risks posed by cyber threats and safeguard the data and trust of customers.

45% of the recorded travel industry data breaches come from malicious or criminal attacks.

The statistic that 45% of recorded travel industry data breaches come from malicious or criminal attacks indicates that a significant portion of security incidents in the travel sector are intentionally caused by external attackers with harmful intent. These breaches may involve activities such as hacking, phishing scams, malware injections, or other targeted cyber attacks aimed at stealing sensitive information, disrupting services, or causing financial harm. The high prevalence of malicious attacks in the travel industry underscores the importance of robust cybersecurity measures, regular monitoring, and timely response protocols to safeguard customer data and ensure the integrity of business operations within the travel sector.

About 21% of consumers say they’ve experienced theft of personal data from a hotel.

The statistic stating that about 21% of consumers report experiencing theft of personal data from a hotel implies that a significant portion of individuals have encountered instances where their sensitive information, such as credit card details or personal identification, was compromised during their stay at a hotel. This statistic underscores the pressing issue of cybersecurity breaches within the hospitality industry and highlights the potential risks associated with sharing personal data when utilizing hotel services. It suggests that hotels may need to enhance their data protection measures to safeguard guest information and maintain trust and confidence among their clientele.

Cyberattacks cost the travel industry $1.94 dollars per minute.

The statistic ‘Cyberattacks cost the travel industry $1.94 per minute’ quantifies the financial impact of cyber threats on the travel sector. This figure indicates the average monetary loss incurred by the travel industry every minute due to cyberattacks targeting its systems, networks, and data. Such attacks can result in various consequences, including data breaches, service disruptions, financial losses, and reputational damage. By quantifying the cost at $1.94 per minute, the statistic highlights the ongoing and dynamic threat cyberattacks pose to the travel industry’s operations, highlighting the critical need for robust cybersecurity measures to mitigate risks and protect sensitive information.

92% of airlines in Europe plan to increase their cybersecurity spending.

The statistic “92% of airlines in Europe plan to increase their cybersecurity spending” indicates that the vast majority of airlines operating in Europe are intending to allocate more resources towards improving their cybersecurity measures. This suggests a growing recognition among airlines of the importance of protecting their digital infrastructure from cyber threats and attacks. This proactive approach to enhancing cybersecurity measures could result in improved data protection, reduced risks of cyber incidents, and increased confidence from both customers and regulatory authorities in the industry’s ability to safeguard sensitive information. It reflects a trend towards prioritizing cybersecurity as a critical aspect of operational resilience and risk management within the aviation sector in Europe.

40% of travel industry companies said they were affected by a cyberattack in 2020.

The statistic ‘40% of travel industry companies said they were affected by a cyberattack in 2020’ indicates that a significant portion of companies within the travel industry reported being impacted by cyberattacks during the year. This suggests a prevalent issue of cybersecurity vulnerabilities within the industry, as nearly half of the companies surveyed experienced some form of cyber threat. Such attacks can result in various consequences such as data breaches, financial losses, and reputational damage. This statistic underscores the importance for travel industry companies to prioritize cybersecurity measures to safeguard their systems and data from potential cyber threats.

In 2019, it was predicted that by 2021, 90% of all internet traffic will be encrypted.

The statistic “In 2019, it was predicted that by 2021, 90% of all internet traffic will be encrypted” suggests that a significant proportion of online communications and data transmissions are expected to be secured using encryption technology. Encryption plays a crucial role in safeguarding sensitive information from unauthorized access, ensuring privacy and data integrity. The prediction reflects the growing importance of cybersecurity in an increasingly digital world, where threats to data security continue to evolve. Achieving this level of encryption adoption by 2021 would imply a substantial shift towards prioritizing data protection and privacy in online activities.

Around 70% of companies said they expect to invest more in cybersecurity in the next three years.

The statistic suggests that the majority of companies, approximately 70%, plan to increase their investments in cybersecurity over the next three years. This indicates a growing awareness and recognition of the importance of protecting digital assets and sensitive information from cyber threats. By planning to allocate more resources towards cybersecurity measures, companies are acknowledging the evolving landscape of cyber risks and are proactively taking steps to enhance their defenses and safeguard against potential breaches. This proactive approach can help mitigate the potential impacts of cyberattacks, enhance overall security posture, and instill confidence among stakeholders regarding data protection and privacy.

In 2020, the average time a company takes to detect a cyber threat is 197 days.

The statistic “In 2020, the average time a company takes to detect a cyber threat is 197 days” indicates that, on average, companies are taking almost 6 and a half months to identify potential cyber threats within their systems. This statistic suggests that there may be significant delays in recognizing and addressing security breaches, leaving organizations vulnerable to attacks for an extended period of time. A prolonged detection time can result in increased damages, prolonged disruptions to operations, and potentially higher costs associated with mitigating the impacts of cyber incidents. It underscores the importance of implementing robust cybersecurity measures and proactive monitoring strategies to reduce the time taken to detect and respond to cyber threats effectively.

Almost 50% of all data breaches in the travel industry in 2018 were detected only after the affected enterprise was informed by an external organization.

The statistic indicates that nearly half of all data breaches in the travel industry in 2018 were not initially detected by the affected organizations themselves, but rather were discovered by external parties who then informed the companies about the breaches. This suggests a concerning lack of internal detection mechanisms within these enterprises, potentially reflecting weaknesses in their cybersecurity practices and procedures. The fact that a significant portion of data breaches went undetected until being brought to their attention by external organizations highlights a need for improved cybersecurity measures and monitoring strategies within the travel industry to better protect customer data and sensitive information.

Around 89% of security breaches in the travel industry are motivated by financial gain.

The statistic that around 89% of security breaches in the travel industry are motivated by financial gain suggests that a vast majority of cybersecurity incidents within this sector are driven by the goal of monetary profit. This indicates that cybercriminals targeting travel organizations are primarily interested in exploiting vulnerabilities for financial benefits rather than other motives such as espionage, sabotage, or activism. The statistic underscores the importance for companies in the travel industry to prioritize robust cybersecurity measures and strategies to protect sensitive data and transactions from cyber threats aimed at monetary gains. It also suggests that investing in cybersecurity awareness, training, and technologies to prevent and detect financial-motivated breaches should be a key focus for organizations operating in this sector.

About 60% of travelers around the globe say that fear of cyber attacks significantly influence their choice of airline.

The statistic indicates that a significant proportion of travelers worldwide, roughly 60%, consider the fear of cyber attacks to be a crucial factor in determining their choice of airline. This suggests that potential cybersecurity threats are a growing concern among travelers, impacting their decision-making process when selecting an airline for their travels. Airlines that prioritize and invest in robust cybersecurity measures may stand to gain a competitive advantage in attracting and retaining customers who prioritize data security and privacy. It highlights the importance for airlines to address cybersecurity concerns and build trust with their passengers by implementing effective measures to safeguard their personal information and data against potential cyber threats.

Over 40% of travelers say they would no longer fly with an airline if it had suffered a cyber attack.

The statistic that over 40% of travelers say they would no longer fly with an airline if it had suffered a cyber attack highlights the significant impact that cybersecurity incidents can have on consumer trust and loyalty within the airline industry. This finding indicates a high level of concern among travelers regarding the security of their personal information and the safety of their travel arrangements. In a highly competitive industry where customer satisfaction and trust are paramount, such a statistic underscores the importance for airlines to prioritize robust cybersecurity measures to safeguard both their digital infrastructure and their reputation among travelers. Failure to adequately address cybersecurity risks could result in substantial financial and reputational consequences for airlines, as customers may choose to avoid flying with an airline perceived as vulnerable to cyber attacks.

References

0. – https://www.www.cybersecurity-insiders.com

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3. – https://www.www.itproportal.com

4. – https://www.www.infosecurity-magazine.com

5. – https://www.www.travelport.com

6. – https://www.www.scmagazine.com

7. – https://www.www.riskified.com

8. – https://www.www.accenture.com

9. – https://www.securityintelligence.com

10. – https://www.www.littler.com

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12. – https://www.www.helpnetsecurity.com

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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