01 Industry overview
The counseling industry at a glance
The U.S. counseling workforce held about 533,400 jobs in 2025 and is projected to grow 18% by 2035, reflecting rising demand for mental-health and addiction services.
- 533,400[50]
- Counselor jobs, 2025
- 18%[50]
- Projected growth, 2025–35
- $59,350[50]
- Median annual wage, 2025
- 14.0%[17]
- Adults receiving counseling, 2024
- Forecast & CAGR
- The Bureau of Labor Statistics projects employment of substance abuse, behavioral disorder, and mental health counselors to increase from 533,400 in 2025 to 631,400 in 2035, a 18% increase. BLS does not report this occupational forecast as a compound annual growth rate.[50]
- Market share & regions
- The available national data show uneven access rather than a single regional market-share measure: in 2024, adults living in nonmetropolitan areas were the least likely to have received counseling or therapy. HRSA reported 154,019 mental health counselors in 2023, alongside 108,587 substance-abuse and behavioral-disorder counselors and 30,566 marriage and family therapists.[17][15]
- Segmentation
- Counseling activity spans mental-health counseling, substance-abuse and behavioral-disorder counseling, and marriage and family therapy. In the broader counselor occupation tracked by BLS, the largest employment settings in 2025 were offices of other health practitioners at 20%, outpatient mental-health and substance-abuse centers at 16%, and individual and family services at 15%.[15][50]
- Key players & concentration
- The market is fragmented across private practices, nonprofit providers, public agencies, schools, hospitals, and outpatient centers. BLS data show no dominant employer category: the largest category, offices of other health practitioners, accounted for 20% of counselor employment in 2025, followed by outpatient centers at 16%.[50]
- Trends, drivers & challenges
- Demand is being supported by increased treatment-seeking, substance-use needs, and the continuing opioid-use disorder burden. BLS projects about 50,500 counselor openings per year from 2025 through 2035, while HRSA identifies behavioral-health workforce shortages as an ongoing issue.[50][15]
- Consumer behavior & competition
- In 2024, 14.0% of U.S. adults received counseling or therapy from a mental-health professional in the previous 12 months. SAMHSA reported that 22.9% of adults received some form of mental-health treatment, including 12.8% who received treatment via telehealth, increasing competition between in-person providers and digital channels.[17][49]
- Regulation
- Counseling and behavioral-health practice is primarily governed by state licensure, including for telehealth; providers generally must satisfy requirements in the state where they practice and comply with rules in the state where the patient is located. Federal Medicare telehealth rules also establish specific requirements for mental-health services, including in-person-visit provisions that took effect January 1, 2025.[51][52]
- Latest news
- The latest major federal data release identified here is SAMHSA's 2024 National Survey on Drug Use and Health, released July 28, 2025. It reported that 60.1 million U.S. adults, or 22.9%, received mental-health treatment in 2024, including treatment delivered through telehealth.[49]
02 Ranking
Top 10 Companies in the Counseling Industry
The leading companies in the counseling industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
M.A. Silva leads Gitnux's 2026 counseling ranking with an Overall score of 9.5, with operations on four continents. Lafitte Group is the runner-up at 8.9, backed by producing 350 million cork stoppers and 1.8 billion capsules annually.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in cork closures
M.A. Silva
PT
Ranked #1 · 9.5 · Cork closures
Why we picked it: Vertically integrated cork-stopper production with global exporter footprint across four continents.
#2 overall
Lafitte Group
FR
Ranked #2 · 8.9 · Cork closures
Why we picked it: Cork stoppers and capsules at large annual volumes for packaging-linked supply chains.
#3 overall
JC Ribeiro
PT
Ranked #3 · 8.7 · Cork closures
Why we picked it: Premium cork closures for spirits; microgranulated formats support spirit-brand packaging.
Pick 1 is the #1 company overall. No other segment places in the top 5, so picks 2 and 3 follow rank.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | M.A. Silva Cork closures · PT | 9.5 | 9.1 | 9.9 | 9.9 | 9.2 | |
Company snapshot · M.A. Silva · Data as of November 11, 2026 Vertically integrated producer and exporter of cork stoppers with operations on four continents.[53]
| |||||||
| 2 | Lafitte Group Cork closures · FR | 8.9 | 8.5 | 9.9 | 9.2 | 7.7 | |
Company snapshot · Lafitte Group · Data as of November 11, 2026 Produces 350 million cork stoppers and 1.8 billion capsules annually.[54]
| |||||||
| 3 | JC Ribeiro Cork closures · PT | 8.7 | 7.2 | 9.9 | 9.9 | 8.5 | |
Company snapshot · JC Ribeiro · Data as of November 11, 2026 Produces premium natural and microgranulated cork closures for spirits brands.[55]
| |||||||
| 4 | JPS Cork Group Cork closures · PT | 8.6 | 9.1 | 9.2 | 8.5 | 7.0 | |
Company snapshot · JPS Cork Group · Data as of November 11, 2026 Family-owned group producing cork stoppers, flooring, coverings, agglomerates and insulation.[56]
| |||||||
| 5 | Corticeira Amorim Cork closures · PT | 8.5 | 9.9 | 7.0 | 7.1 | 9.9 | |
Company snapshot · Corticeira Amorim · Data as of November 11, 2026 World’s biggest cork processing group and producer of more than 5.2 billion stoppers yearly.[57]
| |||||||
| 6 | Corkart Group Cork flooring and interior coverings, global · PT | 8.5 | 7.4 | 9.9 | 9.2 | 7.7 | |
Company snapshot · Corkart Group · Data as of November 11, 2026 Family-owned cork manufacturer present in five continents with more than 150 employees.[58]
| |||||||
| 7 | Granorte Cork flooring and coverings, global · PT | 8.3 | 7.0 | 9.2 | 9.2 | 8.5 | |
Company snapshot · Granorte · Data as of November 11, 2026 Exports cork flooring, wall tiles, sheets, rolls and granulated cork to more than 50 countries.[59]
| |||||||
| 8 | UNICOR Cork stoppers and industrial cork products, global · PT | 8.1 | 7.3 | 9.2 | 8.5 | 7.7 | |
Company snapshot · UNICOR · Data as of November 11, 2026 Operates four production units with capacity for about 500 million cork stoppers annually.[60]
| |||||||
| 9 | Jelinek Cork Group Cork products and closures, global · CA | 8.1 | 7.6 | 9.2 | 8.5 | 7.0 | |
Company snapshot · Jelinek Cork Group · Data as of November 11, 2026 A fifth-generation family group producing and supplying cork products to more than 30 countries.[61]
| |||||||
| 10 | Oeneo Technical cork closures and wine packaging, global · FR | 8.0 | 8.8 | 7.2 | 7.0 | 9.2 | |
Company snapshot · Oeneo · Data as of November 11, 2026 Diam closures protect 5.5 million bottles per day across global wine and spirits markets.[62]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Marie Larsen. (2026, February 13). Top 10 companies in the counseling industry. In Counseling Industry Statistics. Gitnux. https://gitnux.org/counseling-industry-statistics/#top-companies
Employment in U.S. residential mental health and substance abuse facilities
Employment in U.S. residential mental health and substance abuse facilities grew from 234K in 2018 to 238K in 2022.
03 Trends & forecasts
Top 10 Counseling Industry Trends & Forecasts 2027
What is changing in the counseling industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01Counselor employment expands rapidly
High confidenceThe U.S. had about 533,400 substance-abuse, behavioral-disorder and mental-health counselor jobs in 2025. The Bureau of Labor Statistics projects employment to reach 631,400 by 2035, an 18% increase, with about 50,500 openings annually over the decade.[50]
Forecast 2027: Employment should continue rising in 2027 as treatment demand, replacement needs and criminal-justice referrals support hiring. Growth is likely to remain materially above the average for all occupations.
02Treatment demand continues climbing
High confidenceIn 2024, 22.9% of U.S. adults, or 60.1 million people, received some form of mental-health treatment. The figure included outpatient care, prescription medication, telehealth and treatment in correctional settings.[49]
Forecast 2027: Demand for counseling should increase again in 2027, although growth may be moderated by affordability, insurance restrictions and provider availability. Providers serving adults with moderate or severe conditions should see the strongest underlying demand.
03Telehealth counseling gains ground
High confidenceAn estimated 33.4 million adults, or 12.8% of adults, received mental-health treatment through telehealth in 2024, up from 31.3 million and 12.1% in 2023. Telehealth use was especially high among adults with serious mental illness, at 48.3% in 2024.[49]
Forecast 2027: Telehealth should represent a larger share of counseling encounters in 2027, particularly for follow-up care, rural patients and clients seeking flexible scheduling. Growth will likely be steady rather than pandemic-era explosive.
04Workforce shortages constrain access
High confidenceAs of August 2024, 122 million U.S. residents, more than one-third of the population, lived in a Mental Health Professional Shortage Area. HRSA identifies telebehavioral health, integrated care and expanded use of support workers as potential responses to the shortage.[15]
Forecast 2027: Shortages should remain a defining industry constraint in 2027, especially in rural and lower-income markets. Providers will increasingly use supervised trainees, peer-support staff, group formats and remote clinicians to extend capacity.
05Rural access remains comparatively weak
Medium confidenceFederal behavioral-health workforce data show substantial geographic maldistribution, with shortage areas covering more than one-third of the U.S. population in August 2024. HRSA specifically identifies telebehavioral health as a tool for addressing workforce maldistribution.[15]
Forecast 2027: In 2027, rural counseling supply should improve mainly through virtual services and cross-market staffing rather than rapid growth in local practices. Persistent broadband, licensure and reimbursement barriers will limit the pace of improvement.
06Counselor wages rise with competition
Medium confidenceThe median annual wage for substance-abuse, behavioral-disorder and mental-health counselors was $59,350 in May 2025. BLS also reported 491,930 employed workers in this detailed occupation in its May 2025 wage survey.[50]
Forecast 2027: Compensation should continue increasing in 2027 as employers compete for licensed clinicians. Wage pressure will be strongest in shortage areas and for counselors with addiction, integrated-care or telehealth experience.
07Outpatient settings keep leading employment
High confidenceIn 2025, outpatient mental-health and substance-abuse centers accounted for 16% of counselor employment, while offices of other health practitioners accounted for 20% and individual and family services accounted for 15%.[50]
Forecast 2027: Outpatient and office-based settings should remain the core employment base in 2027. Hybrid models combining clinic visits, telehealth and coordinated medical care are likely to expand faster than residential-only models.
08Integrated care gains importance
High confidenceBLS data show that offices of other health practitioners were the largest employment setting for counselors in 2025, representing 20% of jobs. HRSA lists integrated care as one strategy for addressing behavioral-health workforce shortages.[50][15]
Forecast 2027: By 2027, more counselors should work alongside primary-care, specialty-care and community-health teams. Integration will be driven by attempts to improve referral completion, manage chronic conditions and use scarce clinicians more efficiently.
09Substance-use counseling stays essential
High confidenceIn 2024, 48.4 million people aged 12 or older, or 16.8% of the population, had a substance-use disorder. The same year, 10.2 million people received substance-use treatment, including 7.1 million who received outpatient treatment.[49]
Forecast 2027: Addiction counseling should remain a major source of demand in 2027 despite improving overdose indicators. Providers will increasingly emphasize outpatient recovery, co-occurring mental-health conditions and medication-supported treatment.
10Medication-linked care expands
High confidenceAmong people aged 12 or older with opioid-use disorder in 2024, 17.0%, or about 818,000 people, received medication for opioid-use disorder. SAMHSA also reported that 2.2 million people aged 12 or older received medication for opioid-use disorder during the year.[49]
Forecast 2027: Counseling organizations should expand partnerships with prescribers and medication-treatment programs in 2027. Competitive advantage will increasingly come from combining psychotherapy, care coordination and recovery support rather than offering counseling in isolation.
04 Statistics
Technology & Innovation
AI adoption is reported by mental-health clinicians at 79.3% in 2026, while AI risk concerns appear in 67% of psychologists citing data breaches. Hospitals also enabled patient messaging (92%) and FHIR-based apps (70%) in 2024.
AI in the counseling industry
- 67% of U.S. psychologists cited potential data breaches as a concern about AI use in 2025.[1]
- 38% of U.S. psychologists worried AI could eventually make some or all of their job duties obsolete in 2025.[1]
- 79.3% of surveyed mental-health clinicians reported currently using AI in practice in 2026.[2]
- 29% of U.S. psychologists used AI at least monthly in practice in 2025.[1]
- 8% of U.S. psychologists reported using AI daily in practice in 2025.[1]
- 56% of U.S. psychologists had used AI to assist with work at least once in 2025.[1]
Digital Transformation in the healthcare services sector (sector benchmark)
- Among healthcare respondents to KPMG’s global technology survey, 49% were adopting DevSecOps approaches to adapt digital-transformation strategies.[3]
- About 70% of surveyed healthcare executives said investing in technology platforms for digital tools and services would be important or very important in 2025.[4]
- About 90% of surveyed global healthcare C-suite executives expected digital technology use to accelerate in 2025, including 50% anticipating a significant impact.[4]
- Across U.S. non-federal acute care hospitals, 71% used predictive AI integrated into electronic health records in 2024.[5]
- Across surveyed healthcare practitioners, 60% believed their organizations’ digital experiences met or exceeded customer needs in 2025.[6]
Technology Adoption in the healthcare services sector (sector benchmark)
- Across U.S. non-federal acute care hospitals, 92% enabled patients to securely message providers in 2024.[5]
- Across U.S. non-federal acute care hospitals, 70% enabled patient access through applications using HL7 FHIR specifications in 2024.[5]
- Across U.S. non-federal acute care hospitals, 99% enabled patients to view health information electronically in 2024.[5]
- Across U.S. non-federal acute care hospitals, 84% enabled patients to transmit health information to a third party electronically in 2024.[5]
- Across U.S. non-federal acute care hospitals, 81% enabled patient access through applications using application-programming-interface specifications in 2024.[5]
- Across U.S. non-federal acute care hospitals, 96% enabled patients to download health information electronically in 2024.[5]
Cloud Computing in the healthcare services sector (sector benchmark)
- Across surveyed healthcare organizations globally, 31% had a formal cloud strategy and governance framework that was not yet integrated into IT strategy at the end of 2025.[7]
- Across surveyed healthcare organizations globally, 8% reported minimal cloud adoption without formal strategy or governance at the end of 2025.[7]
- Across surveyed healthcare organizations globally, 18% had started adopting cloud services but lacked a comprehensive cloud strategy at the end of 2025.[7]
- Across surveyed healthcare organizations globally, 15% reported that cloud adoption was fully integrated into business strategy at the end of 2025.[7]
- Across surveyed healthcare organizations globally, 27% reported that cloud operations were well managed and integrated into overall IT strategy at the end of 2025.[7]
Big Data in the healthcare services sector (sector benchmark)
- Across Brazilian healthcare facilities conducting Big Data analytics, 77% used in-house staff rather than external providers in 2024.[8]
- Across Brazilian healthcare facilities conducting Big Data analytics, 72% used data from smart devices or sensors in 2024.[8]
- Across Brazilian healthcare facilities conducting Big Data analytics, 48% used social-media data in 2024.[8]
- Across Brazilian healthcare facilities conducting Big Data analytics, 65% used patient demographics, forms, or medical-record data in 2024.[8]
- Across Brazilian healthcare facilities conducting Big Data analytics, 38% used geolocation data from mobile phones, wireless connections, or GPS in 2024.[8]
IoT in the healthcare services sector (sector benchmark)
- Among Brazilian inpatient healthcare facilities with more than 50 beds and internet access, 19% used IoT in 2024.[9]
- Among Brazilian private healthcare facilities with internet access, 6% used IoT in 2024.[9]
- Among Brazilian inpatient healthcare facilities with up to 50 beds and internet access, 5% used IoT in 2024.[9]
05 Statistics
Data & Analytics
Telehealth delivery is measurable in claims data: 15,903,345 telehealth visits were identified in 2022 MarketScan behavioral-health data. Utah providers reported 31.5% of direct patient-care hours delivered through telehealth in 2024.
Data analytics in the counseling industry
- 5,811,798 visits in the 2022 MarketScan commercial-insurance dataset had a primary diagnosis of depression or anxiety and involved 236,395 unique patients.[10]
- 70% of Utah behavioral-health workforce survey respondents reported using telehealth in 2024.[11]
- Utah behavioral-health providers reported delivering an average of 31.5% of direct patient-care hours through telehealth in 2024.[11]
- 15,903,345 telehealth visits were identified in 2022 MarketScan commercial-insurance data used to analyze U.S. behavioral-health care.[10]
- Clinical mental-health counselors in Utah reported telehealth use at a rate of 84% in the 2024 behavioral-health workforce survey.[11]
Data Quality in the healthcare services sector (sector benchmark)
- 50% of U.S. healthcare clinical data abstractors reported that data inaccuracies hamper clinical registry efforts in 2024.[12]
- 75% of U.S. healthcare organizations represented in the survey predominantly used clinical registry data for quality and process improvement in 2024.[12]
- 8% of U.S. healthcare organizations rated their provider data as excellent in 2022.[13]
- 40% of U.S. healthcare clinical data abstractors reported that incomplete data hampers clinical registry efforts in 2024.[12]
- 40% of U.S. healthcare clinical data abstractors reported that manual data entry hampers clinical registry efforts in 2024.[12]
Data Governance in the healthcare services sector (sector benchmark)
- 10% of healthcare organizations managed data governance exclusively within IT in 2025.[13]
- 72% of healthcare organizations operated governance using approved policy and standards frameworks in 2025.[13]
- 66% of healthcare organizations reported multidisciplinary representation in governance, including patient or consumer representatives, in 2025.[13]
- 38% of healthcare organizations had formal data and information quality-management statements in 2025.[13]
- 39% of healthcare organizations reported having a formally chartered data-governance function in 2025.[13]
- 77% of healthcare organizations reported that their governance functions met at least quarterly in 2025.[13]
KPIs in the counseling industry
- 64.6% of U.S. behavioral-health telehealth visits in 2025 occurred with patients located less than 30 miles from the provider’s primary practice location.[14]
- 11.7% of U.S. behavioral-health providers delivered at least 95% of their visits through telehealth in 2025.[14]
- 13.2% of U.S. behavioral-health providers delivered no telehealth visits in 2025.[14]
- 86.8% of U.S. behavioral-health providers delivered at least one telehealth visit in 2025.[14]
- 5.6% of U.S. behavioral-health providers operated exclusively through telehealth in 2025.[14]
- 30.9% was the median share of visits delivered by telehealth among U.S. behavioral-health providers in 2025.[14]
06 Statistics
Strategy & Growth
Treatment use increased in federal behavioral-health models: 13.37% of U.S. adults used mental-health counseling in 2023. Telehealth treatment also appears in depression care: 45.0% received mental-health treatment via telehealth in 2023.
Growth in the counseling industry
- 13.37% of U.S. adults used mental-health counseling in 2023, up from 7.75% in 2010.[15]
- 15.7 million patient encounters were recorded by Cleveland Clinic in 2024, 33% more than five years earlier.[16]
- 3.6 million unique patients were served worldwide by Cleveland Clinic in 2025.[16]
- 83,000 caregivers worked for Cleveland Clinic worldwide at the end of 2025.[16]
- 280 outpatient locations and 23 hospitals supported Cleveland Clinic’s global operations in 2024.[16]
Differentiation in the counseling industry
- 14.0% of U.S. adults received counseling or therapy in 2024, while 19.3% took mental-health medication.[17]
- 82,996 clinical, counseling and school psychologists were active in the United States in 2024.[18]
- 19.3% of U.S. adults took medication for their mental health in 2024, compared with 14.0% receiving counseling or therapy.[17]
- 52,592 psychiatrists were active in the United States in 2024.[18]
Mergers and acquisitions in the counseling industry
- 108 mental-health transactions occurred in the behavioral-health sector in 2024.[14]
- 111 mental-health transactions occurred in the behavioral-health sector in 2025.[14]
- 25 mental-health-provider deals were completed in the fourth quarter of 2024.[19]
- 134 mental-health transactions occurred in the behavioral-health sector in 2022.[14]
- 116 mental-health transactions occurred in the behavioral-health sector in 2023.[14]
- 68 mental-health transactions occurred in the behavioral-health sector in 2021.[14]
Strategic partnerships in the counseling industry
- More than 100 colleges were served by Christie Campus Health before its 2024 acquisition by Uwill.[19]
- 2,725 health-and-safety projects were launched through Kaiser Permanente’s employee champion initiative in 2024.[20]
- 1,489 of Kaiser Permanente’s 2024 employee-champion projects focused on supporting a healthy workforce.[20]
- 1,236 of Kaiser Permanente’s 2024 employee-champion projects focused on workplace safety.[20]
07 Statistics
People & Workforce
Workforce supply constraints show in recruitment and turnover. 34.8% of U.S. university counseling centers reported difficulty recruiting staff in 2024–25, and 6.9% of staff left the counseling field in 2024–25.
Hiring in the counseling industry
- 34.8% of U.S. university counseling centers reported difficulty recruiting staff in 2024–25.[21]
- 50.0% of counseling centers serving 7,501–10,000 students reported recruitment difficulty in 2023–24.[21]
- 72.0% of counseling centers serving 15,001–20,000 students reported recruitment difficulty in 2023–24.[21]
- 51.6% of counseling centers serving 10,001–15,000 students reported recruitment difficulty in 2023–24.[21]
- 33.3% of counseling centers serving fewer than 1,501 students reported recruitment difficulty in 2023–24.[21]
Employee retention in the counseling industry
- 36% of U.S. university counseling centers identified work conditions among their reasons for staff turnover in 2024–25.[21]
- 6.9% of staff leaving U.S. university counseling centers left the counseling field in 2024–25.[21]
- 12.0% of staff leaving U.S. university counseling centers retired in 2024–25.[21]
- 39.8% of staff leaving U.S. university counseling centers moved into private practice in 2024–25.[21]
- 20% of U.S. university counseling centers identified promotion among their reasons for staff turnover in 2024–25.[21]
Remote Work in the healthcare services sector (sector benchmark)
- Across U.S. medical groups, 52% reported that 1%–25% of their workforce worked remotely at least 50% of the time.[22]
- Across U.S. medical groups, 18% of leaders expected their organization’s share of remote or hybrid jobs to decrease during 2024.[22]
- Across U.S. medical groups, 22% of leaders expected their organization’s share of remote or hybrid jobs to increase during 2024.[22]
- Across U.S. health care and social assistance, 18% of full-time employees worked fully from home during December 2024–March 2025.[23]
Hybrid Work in the healthcare services sector (sector benchmark)
- Across U.S. healthcare support roles, 14% had part-time remote availability, equivalent to hybrid availability, in the 2022 McKinsey American Opportunity Survey.[22]
- Across U.S. health care and social assistance, 24% of full-time employees were in hybrid arrangements during December 2024–March 2025.[23]
- About 12% of nonclinical healthcare administrative and customer-support jobs were hybrid in a 2024 Robert Half survey cited by the Medical Group Management Association.[22]
- About 6% of U.S. healthcare jobs were hybrid in a 2024 Robert Half survey cited by the Medical Group Management Association.[22]
- Across U.S. healthcare practitioners and technical roles, 16% had part-time remote availability, equivalent to hybrid availability, in the 2022 McKinsey American Opportunity Survey.[22]
Employee Engagement in the healthcare services sector (sector benchmark)
- Across U.S. healthcare workers, 78% believed their organization cared about their safety in 2024.[24]
- Across U.S. healthcare organizations, employee turnover fell from 20% to 18% in 2024.[24]
- Across 2.3 million U.S. healthcare workers, employee engagement declined by 0.02 points in 2024.[24]
- Across NHS staff, the national staff-engagement theme score was 6.64 in the second quarter of 2024/25.[25]
- U.S. registered nurses with low teamwork scores were 1.53 times more likely to leave their healthcare organization in 2024.[24]
DEI in the counseling industry
- 14% of the U.S. population was Black compared with 15% of the mental-health counselor workforce in the ACA comparison.[26]
- 15% of the U.S. mental-health counselor workforce was Black according to the ACA 2024 workforce survey.[26]
- 60% of the U.S. population was White compared with 82% of the mental-health counselor workforce in the ACA comparison.[26]
- 6% of the U.S. population was Asian compared with 1% of the mental-health counselor workforce in the ACA comparison.[26]
- 11% of the U.S. mental-health counselor workforce was Hispanic according to the ACA 2024 workforce survey.[26]
Change Management in the healthcare services sector (sector benchmark)
- Among United Kingdom healthcare transformation studies, 67% reported successful transformation.[27]
08 Statistics
Customer & Sales
Practice performance depends on retention signals: 68% of therapy practices lacked a reliable way to learn why clients stop treatment before completion in 2026. Caseload capacity also varies, with 19% reporting full caseloads with no availability in 2026.
Customer experience in the counseling industry
- 34% of U.S. therapy practices feel sure about how clients experience the practice outside the therapy session in 2026.[28]
- 68% of U.S. therapy practices have no reliable way to learn why clients stop treatment before completion in 2026.[28]
- 39% of therapists typically work with clients for more than 12 months in the United States in 2025.[29]
- 61% of therapists typically work with a client for 12 months or less, according to a 2025 U.S. private-practice survey.[29]
- 21% of therapists typically work with clients for six to nine months in the United States in 2025.[29]
Customer retention in the counseling industry
- 9% of surveyed mental-health providers were strongly considering leaving private practice because of financial challenges in 2026.[30]
- 62% of providers whose caseloads were rarely full had considered leaving private practice in 2026.[30]
- 19% of U.S. mental-health providers reported full caseloads with no availability in 2026.[30]
- 47% of U.S. mental-health providers reported that their caseload was not full and that they were accepting new clients in 2026.[30]
- 58% of surveyed mental-health providers identified summer as their lowest-caseload season in 2026.[30]
Customer acquisition in the counseling industry
- 2% of U.S. therapists identified Google Ads as their most common source of new clients in 2025.[29]
- 38% of U.S. therapists identified referrals or word of mouth as their most common source of new clients in 2025.[29]
- 5% of U.S. therapists identified Google search and search-engine optimization as their most common source of new clients in 2025.[29]
- 16% of U.S. therapists identified other online directories as their most common source of new clients in 2025.[29]
- 35% of U.S. therapists identified Psychology Today as their most common source of new clients in 2025.[29]
Customer loyalty in the counseling industry
- 39% of U.S. therapists reported that clients typically remain in treatment for more than 12 months in 2025.[29]
- 68% of U.S. therapy practices lacked a reliable way to learn why clients discontinued care early in 2026.[28]
- 55% of thriving U.S. therapy practices reported knowing how clients experience scheduling, billing, and communication in 2026.[28]
- 21% of U.S. therapists reported that clients typically remain in treatment for six to nine months in 2025.[29]
- 34% of U.S. therapy practices felt sure about clients’ experiences outside the therapy session in 2026.[28]
Lead generation in the counseling industry
- 54.8% of UK counselling professionals received zero to three client enquiries or referrals per month in 2026.[31]
- 36% of U.S. providers naming online directories as their top tactic had full caseloads in 2026.[30]
- 68% of U.S. providers naming professional networking and referrals as their top tactic had full caseloads in 2026.[30]
- 10% of U.S. mental-health providers did not use online directories in 2026.[30]
- 18.4% of UK counselling professionals received client referrals from charities or organisations in 2025.[32]
09 Statistics
Marketing & Brand
Provider acquisition channels show concentration: 35% of U.S. therapists named Psychology Today as their most common source of new clients in 2025. Access competition also appears in insurance support, with 45% naming better insurance reimbursement as the top business support in 2026.
Marketing in the counseling industry
- Therapists using two or fewer marketing channels were flat or down in revenue in 2025, according to Heard’s analysis.[33]
- About 500 U.S. therapists accounted for roughly $1 million in categorized marketing spend across 2024 and 2025 in Heard’s analysis.[33]
- 45% of surveyed U.S. mental-health providers identified better insurance reimbursement as their highest-priority business support in 2026.[30]
- The median U.S. therapist practice generated about $96,000 in revenue in 2025.[33]
- 34% of surveyed U.S. therapists reported higher profit in 2024 than in 2023.[34]
Digital marketing in the counseling industry
- 2% of U.S. therapists identified Google Ads as their most common new-client source in 2025.[29]
- 2% of U.S. therapists identified social media as their most common new-client source in 2025.[29]
- 5% of U.S. therapists identified Google search and SEO as their most common new-client source in 2025.[29]
- 1% of U.S. therapists identified Meta advertising as their most common new-client source in 2025.[29]
Branding in the counseling industry
- 57.0% of UK counselling professionals described their practice as person-centred therapy in 2026.[31]
- 29.7% of UK counselling professionals described their practice as humanistic in 2026.[31]
- 16.4% of UK counselling professionals reported using transactional analysis in their practice in 2026.[31]
- 19.7% of UK counselling professionals reported using solution-focused therapy in their practice in 2026.[31]
- 21.1% of UK counselling professionals described their practice as pluralistic in 2026.[31]
Influencer Marketing in the healthcare services sector (sector benchmark)
- 50% of U.S. physicians surveyed had changed prescribing choices based on healthcare influencer or KOL content on social media in 2024.[36]
- 50% of healthcare and pharmaceutical marketers reported dedicated, growing creator/influencer budgets in 2026, compared with 58% globally.[37]
- 8.57 million influencer posts about the health industry generated a 1.07% average engagement rate globally in 2023.[38]
- 92% of U.S.-focused health and wellness influencers included product or service promotions at least occasionally in 2026.[39]
- 38% of posts from U.S.-focused health and wellness influencers promoted a product, service or subscription in 2026.[39]
10 Statistics
Operations & Execution
Operating burdens show up in practice expenses and staffing structure. The average annual software and technology expense for U.S. therapy practices was $3,636 in 2025, while 86.5% of private-practice therapists were sole practitioners.
Operational efficiency in the counseling industry
- $10,396 was the average annual rent and lease expense for U.S. therapy practices in 2025.[33]
- 86.5% of U.S. private-practice therapists were sole practitioners in 2025, handling clinical and administrative work without a business partner or office manager.[33]
- 13.5% of U.S. private-practice therapists were group-practice owners in 2025.[33]
- $2,165 was the average annual advertising and marketing expense for U.S. therapy practices in 2025.[33]
- $3,636 was the average annual software and technology expense for U.S. therapy practices in 2025.[33]
Outsourcing / Offshoring in the healthcare services sector (sector benchmark)
- 29% of global healthcare providers used third-party providers for remote patient monitoring in 2024, based on a survey of 28 healthcare-provider executives.[40]
- 20% of U.S. medical-group leaders planned to outsource or automate some revenue-cycle-management activities in 2024, according to an MGMA poll with 262 responses.[22]
- 18% of U.S. medical-group leaders planned to outsource or automate patient communications in contact centers in 2024, according to an MGMA poll with 262 responses.[22]
- 54% of global healthcare providers used third-party providers for supply-chain services in 2024, based on a survey of 28 healthcare-provider executives.[40]
- 43% of global healthcare providers used third-party providers for payroll services in 2024, based on a survey of 28 healthcare-provider executives.[40]
11 Statistics
Finance & Pricing
Session reimbursement figures contextualize pricing: average insurance reimbursement per therapy session was $111 in 2024. Profit and expense pressure are visible in a 68% median profit margin and $18,000 median annual expense in 2025.
Pricing strategy in the counseling industry
- $111 was the average insurance reimbursement per therapy session in the United States in 2024.[33]
- $183 was the average fee for couples therapy in the United States in 2024.[29]
- 62% of U.S. therapists had no plans to adjust their fees in 2026.[33]
- $82 was the average fee for group therapy in the United States in 2024.[29]
- $94,792 was the median 2025 revenue reported by U.S. therapists who raised their fees, about $20,000 more than those who held rates.[33]
Cost reduction in the counseling industry
- 45% was the increase in median expenses for U.S. private-practice therapists from 2024 to 2025.[33]
- 7% of U.S. therapists reported total business expenses of $50,000–$75,000 in 2024.[29]
- 2% of U.S. therapists reported total business expenses of $75,000–$100,000 in 2024.[29]
- 69% of U.S. therapists reported total business expenses below $25,000 in 2024.[29]
- $18,000 was the median annual expense for U.S. private-practice therapists in 2025.[33]
Profitability in the counseling industry
- 68% was the median profit margin for U.S. private-practice therapists in 2025.[33]
- $55,000 was the median profit of U.S. private-practice therapists in 2025.[33]
- $52,663 was the median profit of U.S. sole-practitioner therapists in 2025.[33]
- $80,000 was the median profit of U.S. group-practice owners in 2025.[33]
- $86,961 was the average net income of U.S. private-practice therapists in 2025.[33]
Financial planning in the counseling industry
- 53.6% of U.S. therapists named taxes their number-one business headache in 2025.[33]
- $95,455 was the median 2025 revenue of U.S. therapists who paid all four quarterly estimated-tax installments.[33]
- 22% of U.S. therapists reported student-loan debt exceeding $100,000 in 2024.[33]
- 65% of U.S. therapists made estimated tax payments in 2025.[33]
- 86% of U.S. private-practice therapists surveyed in 2025 operated solo practices, implying that most financial planning was handled without dedicated finance staff.[33]
12 Statistics
Product & Service
Telehealth service bundling is common in behavioral-health facilities offering telehealth. In 2022–2023, 97% offered telehealth counseling services, alongside telehealth medication-management services at 77%.
Product development in the counseling industry
- 77% of U.S. behavioral-health treatment facilities offering telehealth in 2022–2023 offered telehealth medication-management services alongside counseling.[41]
- 69% of U.S. behavioral-health treatment facilities offering telehealth in 2022–2023 offered telehealth diagnostic services.[41]
- 97% of U.S. behavioral-health treatment facilities offering telehealth in 2022–2023 offered telehealth counseling services, indicating widespread development of virtual counseling products.[41]
Product lifecycle in the counseling industry
13 Statistics
Sustainability & Ethics
Ethics exposure concentrates in relationship practice. In 2024 claims data, 52.3% of closed counselor professional-liability claims involved the counseling relationship.
Ethics in the counseling industry
- 18.0% of closed counselor professional-liability claims in the 2024 dataset involved supervision, training, and teaching.[42]
- 52.3% of closed counselor professional-liability claims in the 2024 dataset involved the counseling relationship, the largest ACA ethics category.[42]
- 7.8% of closed counselor professional-liability claims in the 2024 dataset involved confidentiality and practice.[42]
- 10.2% of closed counselor professional-liability claims in the 2024 dataset involved professional responsibility.[42]
- 6.3% of closed counselor professional-liability claims in the 2024 dataset involved nonprofessional interactions or relationships.[42]
14 Statistics
Risk, Compliance & Legal
Licensing outcomes show that most board matters ended without discipline: 64.6% ended with no disciplinary action in 2024. Cyber risk is also high across healthcare, with 97% experiencing at least one cyberattack in the 12 months covered by a 2026 survey.
Compliance in the counseling industry
- 5.1% of counselor licensing-board matters in the 2024 dataset resulted in probation.[42]
- 4.4% of counselor licensing-board matters in the 2024 dataset resulted in a reprimand.[42]
- 2.8% of counselor licensing-board matters in the 2024 dataset resulted in suspension.[42]
- 35.4% of counselor licensing-board matters in the 2024 dataset resulted in some disciplinary action.[42]
- 64.6% of counselor licensing-board matters in the 2024 dataset ended with no disciplinary action.[42]
Risk Management in the healthcare services sector (sector benchmark)
- Across U.S. community hospitals, 50% of responding CEOs identified insufficient clinical staff for timely care as an access-to-care concern in 2024.[43]
- Across U.S. community hospitals, 65% of responding CEOs identified reducing operating costs as a financial concern in 2024.[43]
- Across U.S. community hospitals, 71% of responding CEOs identified managed-care and other commercial-insurance payments as a financial concern in 2024.[43]
- Across U.S. community hospitals, financial challenges and workforce challenges tied as CEOs’ top concerns, each receiving an average rank of 2.8 on an 11-point scale in 2024.[43]
- Across U.S. community hospitals, 92% of responding CEOs identified rising staff, supply and other operating costs as a financial concern in 2024.[43]
Cybersecurity in the healthcare services sector (sector benchmark)
- Across healthcare organizations globally, 97% experienced at least one cyberattack during the 12 months covered by the 2026 survey.[44]
- Across healthcare organizations globally, the average total cost of the most expensive cyberattack was $4.2 million in the 12 months covered by the 2026 survey.[44]
- Across healthcare organizations globally, 43% cited insufficient in-house expertise as a barrier to achieving a strong cybersecurity posture in 2025.[45]
- Across healthcare organizations globally, 63% reported conducting regular cybersecurity training and awareness programs in 2025.[45]
- Across healthcare organizations globally, 54% reported using multi-factor authentication to reduce email and other email-based attacks in 2025.[45]
Data Privacy in the healthcare services sector (sector benchmark)
- Across U.S. adults, 78% said they were concerned about the privacy of their health information when using an app managed by the government in 2025.[46]
- Across U.S. adults, 64% said they were concerned about the privacy of their health information when using an app managed by a health insurance company in 2025.[46]
- Across healthcare organizations globally, 96% experienced at least two data-loss or exfiltration incidents involving sensitive healthcare data during the two years covered by the 2025 study.[45]
- Across healthcare organizations globally, employee negligence was identified as the primary root cause of data-loss incidents by 35% of respondents in 2025.[45]
- Across U.S. adults, 75% said they were concerned about the privacy of their health information when using an app managed by a private technology company in 2025.[46]
Crisis Management in the healthcare services sector (sector benchmark)
- Across U.S. healthcare facilities surveyed by CMS during 2022–2024, 27.7% received at least one emergency-preparedness deficiency citation.[47]
- 4.58 days was the average duration of declared NHS incidents in the United Kingdom during 2024.[25]
- 41% of surveyed hospitals, including psychiatric hospitals, received emergency-preparedness deficiency citations in United States data covering 2022–2024.[47]
- 217 incidents were declared across NHS organizations in the United Kingdom during 2024, including 19 major incidents and 198 critical incidents.[25]
- Across U.S. hospitals surveyed by CMS during 2022–2024, nearly 41% received an emergency-preparedness deficiency citation.[47]
15 Statistics
Globalization & Expansion
Mental-wellness market sizing supports international expansion contexts, including $12.97 billion for Canada’s 2024 market size and $6.71 billion for India’s 2024 market size. In the U.S., telehealth use in depression treatment reached 9.8 million adults via telehealth in 2023.
Globalization in the counseling industry
- $3.30 billion was Australia’s 2024 mental-wellness market size, up 28.8% from 2023.[48]
- $6.71 billion was India’s 2024 mental-wellness market size, ranking eighth globally.[48]
- $15.84 billion was China’s 2024 mental-wellness market size, ranking second globally.[48]
- $12.97 billion was Canada’s 2024 mental-wellness market size, ranking third globally.[48]
- $4.89 billion was Mexico’s 2024 mental-wellness market size, ranking eleventh globally.[48]
Stakeholder management in the counseling industry
- 3,300 Kaiser Permanente employees served as health-and-safety champions in 2024.[20]
- 2,725 workplace safety and workforce-support projects were launched by Kaiser Permanente health-and-safety champions in 2024.[20]
- 12.4 million members were served by Kaiser Permanente in 2024, alongside 25,270 physicians and 241,462 employees.[20]
- $4.6 billion was Kaiser Permanente’s total community-health investment in 2024.[20]
Distribution channels in the counseling industry
- 45.0% of U.S. adults with a past-year major depressive episode received mental-health treatment via telehealth in 2023.[49]
- 66.7% of U.S. adults with a past-year major depressive episode received some form of mental-health treatment in 2023.[49]
- 1.2 million virtual visits were delivered by Cleveland Clinic in 2025 across its global care network.[16]
- 9.8 million U.S. adults with a past-year major depressive episode received mental-health treatment via telehealth in 2023.[49]
- 13.37% of U.S. adults used mental-health counseling in 2023, according to the federal behavioral-health workforce model.[15]
Key questions about the Counseling Industry
How large is U.S. employment for counseling-related roles?
What growth rate does BLS project for counselor employment?
Which companies lead the counseling industry?
What technology shifts are showing up in counseling delivery?
How is the counseling market structured across employers and settings?
What access constraints remain important for counseling in the U.S.?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Marie Larsen. (2026, February 13). Counseling Industry Statistics. Gitnux. https://gitnux.org/counseling-industry-statistics
Marie Larsen. "Counseling Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/counseling-industry-statistics.
Marie Larsen. 2026. "Counseling Industry Statistics." Gitnux. https://gitnux.org/counseling-industry-statistics.
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Social media in the counseling industry