Key Takeaways
- Average e-commerce conversion rate across all industries in 2023 was 2.5%
- US desktop e-commerce conversion rate in Q4 2022 reached 3.1%
- Mobile e-commerce conversion rate averaged 2.8% globally in 2023
- SaaS landing page conversion rate averages 4.5% for free trials
- B2B SaaS demo request conversion rate is 2.1%
- SaaS pricing page conversion rate to signup is 3.8%
- Lead gen form conversion rate averages 2.35%
- B2B lead gen conversion from landing page 4.2%
- Top 25% lead gen forms convert at 11.45%
- Mobile app install conversion rate averages 25% from ad clicks
- iOS app store conversion rate 28.4% vs Android 22.1% in 2023
- Gaming app install conversion 15-20%
- B2B website lead conversion rate averages 2.4%
- B2B services conversion rate 3.1%
- Manufacturing B2B quote request 1.8%
E-commerce conversion rates vary significantly across industries, platforms, and customer types.
B2B
- B2B website lead conversion rate averages 2.4%
- B2B services conversion rate 3.1%
- Manufacturing B2B quote request 1.8%
- Tech B2B demo conversion 4.5%
- Professional services B2B 2.9%
- Wholesale B2B order conversion 5.2%
- SaaS B2B MRR signup 1.2%
- Content download B2B lead 7.3%
- Trade show B2B follow-up conversion 27%
- Email nurture B2B to opportunity 15%
- LinkedIn B2B lead conversion 2.7%
- Account-based marketing B2B 3x higher conversion
- Case study page B2B conversion 18.2%
- Free consultation B2B booking 8%
- Webinar to sales-qualified lead B2B 20%
- Personalized cold email B2B response 18%
- Customer testimonial B2B lifts conversion 34%
- Pricing transparency B2B increases conversion 25%
- Live chat B2B conversion 6%
- Legal services B2B 2.1%
- Consulting B2B proposal conversion 12%
- Software B2B RFP win rate 25% from leads
- Healthcare B2B vendor conversion 1.9%
- Construction B2B bid conversion 4%
B2B Interpretation
E-commerce
- Average e-commerce conversion rate across all industries in 2023 was 2.5%
- US desktop e-commerce conversion rate in Q4 2022 reached 3.1%
- Mobile e-commerce conversion rate averaged 2.8% globally in 2023
- Fashion e-commerce conversion rate stands at 3.2% on average
- Electronics e-commerce sites saw 1.9% conversion rate in 2023
- Amazon's overall conversion rate is approximately 13% for logged-in users
- UK e-commerce conversion rate averaged 3.3% in 2022
- Beauty products e-commerce conversion rate is 3.7%
- Grocery e-commerce conversion rate hit 4.1% during peaks
- Home goods e-commerce averages 2.4% conversion rate
- Average cart abandonment leads to effective conversion rate of 2.02% post-recovery
- B2C e-commerce conversion rate is 2.7% vs B2B at 1.8%
- Holiday season e-commerce conversion rate spikes to 4.5%
- New visitor e-commerce conversion rate is 1.8% vs returning 5.2%
- Paid traffic e-commerce conversion rate at 2.9%, organic 2.1%
- Top 10% e-commerce sites achieve 11.45% conversion rate
- Median e-commerce conversion rate is 2.35%
- Q1 2023 e-commerce conversion rate grew 0.2% YoY to 2.6%
- Furniture e-commerce conversion rate averages 1.7%
- Toys e-commerce conversion rate is 3.8%
- Health & beauty e-commerce at 4.2% conversion rate
- Sports e-commerce conversion rate 2.9%
- Books e-commerce averages 3.1%
- Apparel e-commerce conversion rate 2.6%
- Jewelry e-commerce at 1.5% conversion rate
- Automotive parts e-commerce 1.2%
- Pet supplies e-commerce 3.4%
- Wine & spirits e-commerce 2.3%
- Office supplies e-commerce 2.8%
- Global e-commerce conversion rate benchmark 2.4% in 2023
E-commerce Interpretation
Lead Generation
- Lead gen form conversion rate averages 2.35%
- B2B lead gen conversion from landing page 4.2%
- Top 25% lead gen forms convert at 11.45%
- Average B2C lead conversion rate 1.84%
- Short form lead gen conversion 13.6%, long form 5.9%
- Multi-step lead forms convert 5x better at 10-15%
- Lead magnet opt-in conversion rate 3-5%
- Webinar registration lead gen 20-40%
- Exit-intent lead capture 8-12%
- Chatbot lead qualification conversion 15%
- Phone number lead forms convert at 4.1%
- Free trial lead gen conversion 25% for software
- LinkedIn lead gen ads 6.1% CTR to conversion 2.5%
- Content upgrade lead conversion 18%
- Quiz lead gen conversion 30-50%
- Calendar booking lead conversion 17%
- Video lead capture 7.2%
- Social proof on forms boosts lead conversion 20%
- Mobile lead forms convert 1.2x better with autofill at 3.5%
- B2B telemarketing lead conversion 1%
- Email nurture lead conversion 10-15%
- Paid social lead gen 1.95%
- Industry avg lead-to-MQL 13%
- Financial services lead gen 5.01%
- Real estate lead conversion 2.5%
- SaaS lead gen avg 2.9%
Lead Generation Interpretation
Mobile App
- Mobile app install conversion rate averages 25% from ad clicks
- iOS app store conversion rate 28.4% vs Android 22.1% in 2023
- Gaming app install conversion 15-20%
- E-commerce app purchase conversion 1.8%
- Fintech app signup conversion 12%
- Social media app engagement to install 5%
- Push notification re-engagement conversion 4.6%
- In-app purchase conversion 2-5% for free apps
- Fitness app subscription trial conversion 18%
- Travel app booking conversion 3.2%
- Food delivery app order conversion 8.5%
- Dating app match to premium 7%
- AR/VR app download conversion 35%
- Personalized onboarding boosts app conversion 30%
- App A/B testing lifts conversion 20-50%
- Video ads for apps 1.5x higher install conversion
- US app store CVR 30.5%
- Retention day 1 app conversion impact 40%
- Cross-promotion app install 12%
- Influencer marketing app CVR 3.8%
- App review prompts increase retention conversion 22%
- Location-based push conversion 9%
- E-commerce app cart conversion 2.5%
- Banking app login conversion 85%
- Education app course signup 6.2%
- Music streaming trial conversion 14%
- Photo editor app premium 4.1%
Mobile App Interpretation
SaaS
- SaaS landing page conversion rate averages 4.5% for free trials
- B2B SaaS demo request conversion rate is 2.1%
- SaaS pricing page conversion rate to signup is 3.8%
- Freemium SaaS model conversion to paid is 5-7%
- Enterprise SaaS trial conversion rate averages 25%
- SMB SaaS conversion rate from lead to customer 12%
- SaaS email signup conversion rate 1.5-2.5%
- Top SaaS companies achieve 10-15% homepage conversion
- SaaS churn impacts effective conversion by 3-5% annually
- Webinar signup to attendee conversion in SaaS 41%
- SaaS mobile app conversion rate 2.3%
- Paid search SaaS conversion rate 3.2%
- Organic search SaaS leads convert at 14.6%
- SaaS A/B test improves conversion by 20-30% on average
- Customer referral conversion in SaaS 3.5%
- SaaS upsell conversion rate 10-20%
- Video demo page SaaS conversion 6.8%
- SaaS chatbot conversion boost 15%
- Exit-intent popup SaaS conversion 9.9%
- SaaS social proof increases conversion 12%
- Personalized SaaS experience lifts conversion 20%
- SaaS industry average trial-to-paid 18%
- Marketing automation SaaS conversion 4.2%
- CRM SaaS lead conversion 11%
- HR SaaS signup conversion 3.1%
- Project management SaaS 5.5%
- Analytics SaaS conversion rate 2.9%
- Email marketing SaaS 4.7%
SaaS Interpretation
Sources & References
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