Gitnux/Report 2026

Collaboration Software Industry Statistics

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Collaboration Software Industry Statistics
Samuel NorbergWritten by Samuel Norberg·Fact-checked by Maya Johansson
Published
How this report is researched
01Editorial Scope

An editor sets the topic, the inclusion criteria, and the evaluation framework before research starts.

02Source Research

AI search agents locate sources and extract each figure together with the document it came from.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 31 days

01 Industry overview

The collaboration software industry at a glance

The global team collaboration software market was estimated at $40.2 billion in 2025 and is expanding as hybrid work, cloud adoption and AI features reshape workplace communication.

$40.2B[45]
Market size, 2025
9.7%[45]
Forecast CAGR, 2026–2033
38.8%[45]
North America share, 2025
320M+[46]
Teams monthly users, 2023
Market size
Grand View Research estimated the global team collaboration software market at $40.2 billion in 2025 and $44.6 billion in 2026. Definitions vary materially across studies: The Business Research Company estimated the narrower collaboration software market at $14.64 billion in 2025.[45][47]
Forecast & CAGR
Grand View Research forecasts the team collaboration software market to reach $85.2 billion by 2033, implying a 9.7% CAGR from 2026 to 2033. The Business Research Company projects the narrower collaboration software market to reach $17.43 billion in 2030 at a 3.6% CAGR.[45][47]
Market share & regions
North America accounted for 38.8% of global team collaboration software revenue in 2025, making it the leading regional market. Asia-Pacific is identified as the fastest-growing region in a separate market study, with a projected 13.22% CAGR.[45][48]
Segmentation
Cloud deployment accounted for 51.8% of the team collaboration software market in 2025. Product categories include conferencing software and communication-and-coordination software, while common end-use segments include retail, healthcare, banking and financial services, and IT and telecommunications.[45]
Key players & concentration
Microsoft Teams reported more than 320 million monthly active users in December 2023 and operated across 181 markets and 44 languages in March 2024. The Teams ecosystem had more than 2,000 applications in its store and more than 145,000 custom line-of-business applications built by enterprises in 2023, indicating substantial platform scale, although comparable market-share data for leading vendors is not consistently disclosed.[46]
Pricing
Slack lists a free plan and paid plans priced according to active users; its Business+ plan is $15 per active user per month when billed annually or $18 when billed monthly. Slack’s pricing model illustrates the industry’s dominant per-user, subscription-based approach, with enterprise pricing generally available by quotation.[49]
Trends, drivers & challenges
Growth is being driven by hybrid work, cloud migration, real-time communication, AI productivity features and unified digital workspaces. Key challenges include security and compliance requirements, data portability, interoperability, vendor lock-in and slowing growth in some mature collaboration categories.[45][47][50]
Consumer behavior & competition
Teams’ more than 320 million monthly active users show the importance of installed enterprise ecosystems and bundled distribution. Competition spans integrated suites such as Microsoft 365 and Salesforce Slack, standalone communication tools, project-management platforms and asynchronous video products; Slack supports this positioning with a free tier, paid per-user plans and more than 2,600 listed apps.[46][49]
M&A
Recent consolidation has broadened collaboration platforms into adjacent workflow, security and AI categories. Atlassian acquired Loom for approximately $885.6 million in 2023, Cisco completed its approximately $28 billion acquisition of Splunk in 2024, and Zoom completed its acquisition of Common Room in July 2026.[34][20][19]
Regulation
The European Commission’s 2025 Microsoft Teams commitments addressed concerns about tying Teams to Microsoft 365 and required measures including no-Teams suite options for EEA customers, interoperability access, competitor integration and Teams messaging-data portability. The case illustrates increasing regulatory scrutiny of bundling and platform interoperability in collaboration software.[50]
Latest news
In July 2026, Zoom completed its acquisition of Common Room to combine buyer intelligence with Zoom Revenue Accelerator and conversation data. The transaction reflects the industry’s current shift toward AI-enabled revenue workflows that connect meetings, messages, customer data and automated agents.[19]

02 Ranking

Top 10 Companies in the Collaboration Software Industry

The leading companies in the collaboration software industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 11, 2026 · Next review December 11, 2026

Verdict

Alphabet and Microsoft are tied at the top of Gitnux's 2026 collaboration software ranking with an Overall score of 9.7 each.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in collaboration suites

    Alphabet

    US

    Ranked #1 · 9.7 · Collaboration suites

    Why we picked it: Google Cloud revenue includes subscriptions for Google Workspace communication and collaboration tools, tying collaboration spend to cloud.

    See in ranking ↓Visit abc.xyz ↗

  2. Leader in communication & meetings

    Cisco

    US

    Ranked #3 · 9.3 · Communication & meetings

    Why we picked it: Cisco reported $4.3 billion in fiscal 2026 Collaboration revenue, including its Webex portfolio.

    See in ranking ↓Visit cisco.com ↗

  3. Leader in work management platforms

    Atlassian

    US

    Ranked #5 · 9.0 · Work management platforms

    Why we picked it: Atlassian describes Jira, Confluence and Loom as its collaboration and work-management platform.

    See in ranking ↓Visit atlassian.com ↗

Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.

Full ranking

Sort by
Top 10 companies in the collaboration software industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Alphabet

Collaboration suites · US

9.7
2

Microsoft

Collaboration suites · US

9.7
3

Cisco

Communication & meetings · US

9.3
4

Salesforce

Collaboration suites · US

9.1
5

Atlassian

Work management platforms · US

9.0
6

ClickUp

Work management platforms · US

8.3
7

Dropbox

File collaboration & content · US

8.1
8

Asana

Work management platforms · US

8.1
9

RingCentral

Communication & meetings · US

8.0
10

Lucid Software

Visual collaboration · US

8.0

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 11, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Samuel Norberg. (2026, November 11). Top 10 companies in the collaboration software industry. In Collaboration Software Industry Statistics. Gitnux. https://gitnux.org/collaboration-software-industry-statistics/#top-companies

report visual · Comparison

Revenue of the largest collaboration software companies

Alphabet leads with $403.0B in annual revenue (group level, converted to USD).

Alphabet$403.0B
Microsoft$281.7B
Cisco$63.3B
Atlassian$5.2B
Dropbox$2.5B
RingCentral$2.5B
source-verifiedabc.xyz · microsoft.com · cisco.com · s206.q4cdn.com · investors.dropbox.com · ir.ringcentral.com2026

04 Statistics

Technology & Innovation

Technology sections quantify agentic execution inside collaboration systems, including 127 million automated tool calls processed by Slack weekly in 2026 and 150 million Copilot users in 2025.

AI in the collaboration software industry

  • 1.9 million users interacted with third-party agents in Slack every week in 2026.[1]
  • 50% of Slack messages were generated by applications and agents in 2026, according to Salesforce.[1]
  • More than 11,000 AI models were available through Microsoft Foundry in 2025 for customers building applications and agents, including collaboration-related workflows.[2]
  • Nearly 35% sequential growth was recorded in Zoom Phone monthly active users using AI features in the fourth quarter of fiscal 2026.[3]
  • 150 million people were active Copilot users across Microsoft products in 2025, including Copilot integrations in Teams and other collaboration applications.[2]
  • 26 million users were using GitHub Copilot in 2025, making it the most widely used AI pair programmer, according to Microsoft.[2]

Automation in the collaboration software industry

  • 312% return on investment was reported for Slack customers in Salesforce’s 2026 Slack statistics.[1]
  • 20,000 or more meeting hours were saved over two years through Loom, an asynchronous collaboration product owned by Atlassian.[4]
  • 127 million automated tool calls were processed by Slack weekly in 2026 through its MCP-based automation system.[1]
  • 100,000 or more customers joined Slack during 2026, expanding the potential user base for its workflow automation tools.[1]

Digital Transformation in the software and IT services sector (sector benchmark)

  • 34% of surveyed organizations globally identified replacing or upgrading legacy technology as a top digital-transformation goal in 2024.[5]
  • 45% of North American technology and business decision-makers planned to adopt AI and machine learning to improve business within 12 to 24 months.[5]
  • 72% of digital leaders globally expected to increase technology spending in 2024, compared with 50% of digital laggards, according to a survey of 855 technology and business decision-makers.[5]
  • 54.8% of surveyed organizations reported having a chief digital officer or another executive responsible for digital transformation.[6]
  • 75% of digital leaders globally planned to increase AI-related business expenditure in 2024.[5]

Technology Adoption in the software and IT services sector (sector benchmark)

  • More than 50% of surveyed global IT decision-makers were exploring AI use cases or piloting AI technologies in 2024.[5]
  • 67.6% of IT services were delivered through cloud infrastructure among surveyed organizations in 2024.[6]
  • 51.8% of surveyed organizations reported that AI solutions were somewhat or extremely rare in 2024.[6]
  • 57.7% of surveyed organizations reported having a chief information security officer or equivalent in 2024.[6]

Cloud Computing in the software and IT services sector (sector benchmark)

  • 65.5% of EU enterprises using paid cloud services used them for security software applications in 2025.[7]
  • 52.7% of EU enterprises with at least 10 employees used paid cloud-computing services in 2025.[7]
  • 26.1% of EU enterprises using paid cloud services used computing platforms for application development, testing or deployment in 2025.[7]
  • 71.5% of EU enterprises using paid cloud services used them for file storage in 2025.[7]
  • 71.7% of EU enterprises using paid cloud services used them for office software in 2025.[7]
  • 85.2% of EU enterprises using paid cloud services used them for email in 2025.[7]

Big Data in the software and IT services sector (sector benchmark)

  • 3% was the lowest reported enterprise adoption rate for big-data analytics across OECD countries in the latest available data through 2023.[8]
  • 40% was the highest reported enterprise adoption rate for big-data analytics across OECD countries in the latest available data through 2023.[8]
  • Big-data analytics adoption averaged 14% among OECD enterprises with at least 10 employees, compared with 49% for cloud computing in the latest comparable data.[8]
  • 14% of enterprises with at least 10 employees across the OECD used big-data analytics on average, based on 2022 data or the latest available year.[8]

IoT in the software and IT services sector (sector benchmark)

  • 27% of enterprises with at least 10 employees across the OECD used Internet of Things technologies on average, based on 2023 or the latest available data.[8]

05 Statistics

Data & Analytics

Data & analytics highlights how collaboration platforms use AI for reporting and operational metrics, including 2.3 million monthly active users using Atlassian AI capabilities in fiscal 2025.

Business intelligence in the collaboration software industry

  • 15 major Atlassian Intelligence features were delivered in one fiscal-2024 quarter, including customer-sentiment analysis in Jira Service Management.[9]
  • 1,100 projects were managed with Jira and Jira Service Management at Atlassian in fiscal 2024, supporting internal analytics and reporting workflows.[10]
  • Eight providers were listed in the SAP BusinessObjects or Analytics Cloud category in the 2024 State of Transformation survey.[11]
  • 2.3 million monthly active users used Atlassian AI capabilities in fiscal 2025, including AI-supported knowledge and workflow functions.[9]
  • At least 150 million dollars in annual or projected revenue was required for inclusion in ISG’s 2025 Collaborative Analytics provider group.[12]
  • Two continents was the minimum geographic support footprint required for inclusion in ISG’s 2025 Collaborative Analytics provider group.[12]

Data analytics in the collaboration software industry

  • 30% was Atlassian’s year-over-year growth in current remaining performance obligations in Q2 fiscal 2026.[9]
  • 5% more Jira tasks were created by customers using AI code-generation tools, according to Atlassian’s fiscal-2026 shareholder letter.[9]
  • 5% higher monthly active usage was reported among Jira customers using AI code-generation tools.[9]
  • 4,534 Zoom customers contributed more than $100,000 in trailing-twelve-month revenue as of April 30, 2026.[9]
  • 5% faster seat expansion was reported among Jira customers using AI code-generation tools.[9]
  • 44% was Atlassian’s year-over-year growth in remaining performance obligations in Q2 fiscal 2026.[9]

Data Quality in the software and IT services sector (sector benchmark)

  • In 2025, 46% of organizations globally said they were fully confident in their data quality, across surveyed technology and business organizations.[13]
  • In 2025, 46% of organizations globally rated their data excellent for accuracy and integrity, across surveyed technology and business organizations.[13]
  • In 2024, 95% of enterprise data leaders and practitioners reported a data-quality issue with a direct impact on business outcomes, across companies with at least $1 billion in revenue.[14]
  • In 2025, 35% of organizations globally rated their data excellent for consistency and standardization, across surveyed technology and business organizations.[13]
  • In 2025, 34% of organizations globally rated their data excellent for relevance and suitability, across surveyed technology and business organizations.[13]
  • In 2025, 43% of organizations globally rated their data excellent for quality and completeness, across surveyed technology and business organizations.[13]

Data Governance in the software and IT services sector (sector benchmark)

  • In 2024, 32% of global technology leaders prioritized data governance among their data-management areas for the next 12 months.[15]
  • In 2024, 81.7% of organizations reported having no data-governance or catalog solution as part of their governance program, according to a global governance study.[16]
  • In 2024, 35% of U.S. technology executives prioritized data governance among their data-management areas for the next 12 months.[15]
  • In 2024, 18.3% of organizations reported having a data-governance or catalog solution as part of their governance program, according to a global governance study.[16]
  • In 2024, 61% of supply-management organizations reported having a dedicated data-governance function, based on an Institute for Supply Management survey.[17]
  • In 2026, 76% of global data leaders said their company’s AI governance did not completely keep pace with employee use of AI technology.[16]

KPIs in the collaboration software industry

  • 96% was Asana’s dollar-based net-retention rate for customers spending more than $100,000 annually as of January 31, 2026.[9]
  • 25,928 was Asana’s number of Core customers as of January 31, 2026.[9]
  • 120% was Atlassian’s cloud net-revenue-retention KPI in fiscal 2025.[9]
  • 32.7% was the share of Zoom revenue generated by customers contributing more than $100,000 in trailing-twelve-month revenue in the quarter ended April 30, 2026.[9]
  • 97% was Asana’s dollar-based net-retention rate for Core customers as of January 31, 2026.[9]
  • 96% was Asana’s dollar-based net-retention rate as of January 31, 2026.[9]

06 Statistics

Strategy & Growth

Strategy & growth focuses on scaling collaboration footprints and monetization, including Atlassian supporting up to 100,000 users on a single Jira site in 2025.

Growth in the collaboration software industry

  • Loom monthly active users grew more than 30% year over year by August 2025.[10]
  • Atlassian’s Jira Product Discovery product had more than 20,000 customers by August 2025.[10]
  • Atlassian reported that annual contract-value deals above $1 million increased more than twofold year over year in fiscal 2025.[10]
  • Jira Service Management Premium and Enterprise edition sales increased more than 50% year over year by August 2025.[10]
  • Atlassian’s fiscal 2025 revenue reached $5.2 billion, up 20% from fiscal 2024.[9]
  • Atlassian’s fiscal 2025 cloud revenue reached $3.4 billion, up 28% from fiscal 2024.[9]

Differentiation in the collaboration software industry

  • Atlassian supported up to 100,000 users on a single Jira site in 2025.[10]
  • Zoom introduced 40 new innovations with the launch of Zoom Workplace in March 2024.[18]
  • Atlassian’s core application users were approximately 50% business users in fiscal 2025, differentiating its collaboration platform beyond technology teams.[4]
  • Zoom’s fiscal 2025 platform included Zoom Workplace, Zoom Phone, Zoom Contact Center, Zoom Revenue Accelerator and Zoom Events.[3]
  • Atlassian’s cloud net revenue retention rate was approximately 120% in fiscal 2025.[10]
  • Atlassian supported up to 150,000 users on a single Confluence site in 2025.[10]

Mergers and acquisitions in the collaboration software industry

  • Zoom acquired Common Room to add buyer intelligence to Zoom Revenue Accelerator in 2026.[19]
  • Atlassian’s planned DX acquisition was expected to close in the second quarter of fiscal 2026, subject to customary conditions.[9]
  • Atlassian agreed to acquire DX for approximately $1.0 billion, inclusive of DX’s cash balance, in September 2025.[9]
  • Zoom completed its acquisition of Common Room in July 2026.[19]

Strategic partnerships in the collaboration software industry

  • Microsoft reported hundreds of partners building third-party agents integrating with Copilot and Teams in fiscal 2025.[2]
  • Atlassian entered a strategic collaboration agreement with AWS in December 2024 to help migrate millions of users from on-premises products to cloud.[10]
  • Atlassian and Google Cloud planned to make Atlassian Cloud applications available through Google Cloud Marketplace in 2025.[10]
  • Microsoft identified Adobe, SAP, ServiceNow and Workday among partners building agents that integrate with Copilot and Teams in fiscal 2025.[2]
  • Atlassian partnered with Formula 1 through Atlassian Williams Racing in fiscal 2025 to increase global brand recognition.[4]
  • Zoom’s partner program offered partner incentives, deal registration and integrated quoting and ordering in 2024.[19]

07 Statistics

People & Workforce

People & workforce provides workforce-pattern constraints for collaboration adoption, including 34.8% of software and IT services respondents working remotely in 2026.

Remote Work in the software and IT services sector (sector benchmark)

  • 10% of technology-services respondents worked under fully flexible arrangements in 2025, allowing employees substantial control over remote work.[20]
  • 6% of global respondents worked fully remotely in 2025, defined as spending less than one day per week in the office.[20]
  • 34.8% of global software and IT services respondents worked remotely in 2026, according to the Stack Overflow Developer Survey.[21]
  • 84% of technology-services employers agreed in 2025 that the ability to work remotely is important for employee retention.[20]
  • 48% of U.S. software and IT professionals surveyed worked remotely in 2026, compared with 21% in France.[21]

Hybrid Work in the software and IT services sector (sector benchmark)

  • 52% of U.S. employees with remote-capable jobs worked in hybrid arrangements in May 2026, according to Gallup.[22]
  • 61% of U.S. employees with remote-capable jobs preferred hybrid work in November 2025, compared with 33% preferring fully remote work.[22]
  • 55% of technology-services respondents worked in a hybrid arrangement in 2025, the highest share among industries measured by Cisco.[20]
  • 47% of global respondents worked in hybrid arrangements in 2025, down from 63% in Cisco’s 2022 study.[20]
  • 56% of IT employees worked in hybrid arrangements in 2025, while 31% were fully remote and 13% attended the office daily.[23]

Employee Engagement in the software and IT services sector (sector benchmark)

  • 37% of exclusively remote U.S. employees were engaged in May 2026, compared with 34% of hybrid employees and 29% of on-site employees with remote-capable jobs.[22]
  • 22.2% of global software and IT respondents were happy with their current professional role in 2026, while 32.6% were unhappy.[21]
  • 92% of employees ranked collaboration and community as very important aspects of office culture in Cisco’s 2025 global study.[20]
  • 74% of respondents approved of fully flexible hybrid policies in 2025, the highest positive sentiment among the policy types Cisco measured.[20]
  • 54% of exclusively remote U.S. employees were thriving in May 2026, compared with 52% of hybrid employees and 49% of on-site employees with remote-capable jobs.[22]

DEI in the collaboration software industry

  • 38.4% of GitHub managers were women in 2024, according to the company’s global gender representation data.[24]
  • 49.0% of Atlassian employees in non-technical roles were women in fiscal year 2025.[4]
  • 23.1% of Atlassian executive leadership roles were held by women in fiscal year 2025.[4]
  • 24.8% of Atlassian employees in technical roles were women in fiscal year 2025.[4]
  • 33.3% of GitHub’s global workforce were women in 2024, up 1.4 percentage points from the previous year.[24]

Change Management in the software and IT services sector (sector benchmark)

  • 87% of SAP change-management respondents believed AI would influence change management during the five years following the 2025 survey.[25]
  • 42% of SAP change-management respondents cited inability to scale change management to business needs as a challenge in 2025.[25]
  • 48% of SAP change-management respondents faced pressure in 2025 to implement changes more quickly.[25]
  • 59% of SAP change-management respondents expected AI to automate manual processes in change management, according to the 2025 survey.[25]
  • 44% of SAP change-management respondents identified requirements gathering as a challenge in 2025.[25]

08 Statistics

Customer & Sales

Customer & sales signals retention and customer concentration via net retention rates, including 120% Atlassian cloud net revenue retention in fiscal 2025.

Customer retention in the collaboration software industry

  • 108% was Freshworks’ net dollar retention rate as of December 31, 2025, globally.[26]
  • 96% was Asana’s dollar-based net retention rate for customers spending at least $100,000 annually as of January 31, 2026, globally.[27]
  • 120% was Atlassian’s cloud net revenue retention rate in fiscal year 2025, globally.[4]
  • 98% was Zoom’s trailing-12-month net dollar expansion rate for enterprise customers as of January 31, 2025, globally.[3]
  • 116% was monday.com’s net dollar retention rate for customers with more than $100,000 in annual recurring revenue in the quarter ended December 31, 2025, globally.[28]

Customer acquisition in the collaboration software industry

  • 192,600 enterprise customers used Zoom as of January 31, 2025, globally.[3]
  • 26,778 Asana core customers were reported in the quarter ended July 31, 2026, globally.[27]
  • 25,928 Asana core customers contributed approximately 73% of fiscal-year 2026 revenue as of January 31, 2026, globally.[27]
  • 4,088 Zoom customers contributed more than $100,000 in trailing-12-month revenue as of January 31, 2025, globally.[3]
  • More than 300,000 cloud customers used Atlassian products in fiscal year 2025, globally.[4]

Customer loyalty in the collaboration software industry

  • 74.2% of Zoom’s online monthly recurring revenue came from customers with at least 16 months of continual service as of January 31, 2024, globally.[3]
  • 99% was Zoom’s trailing-12-month net dollar expansion rate for enterprise customers in the quarter ended July 31, 2026, globally.[3]
  • 72.0% of Zoom’s online monthly recurring revenue came from customers with at least 16 months of continual service as of January 31, 2023, globally.[3]
  • 98% was Asana’s dollar-based net retention rate for customers spending at least $100,000 annually as of July 31, 2026, globally.[27]

09 Statistics

Marketing & Brand

Marketing & brand metrics connect collaboration buyers’ purchasing influence to influencer usage and spend, including 64% of marketers at technology companies with dedicated and growing budgets in 2026.

Influencer Marketing in the software and IT services sector (sector benchmark)

  • Across B2B companies, 43% of marketers reported outstanding results from their influencer programs in the 2025 B2B Influencer Marketing Report.[29]
  • Across B2B companies, 55% of marketing organizations were using influencers in 2025, based on an Ipsos survey of 1,500 marketing leaders.[30]
  • Across technology companies, 64% of marketers reported dedicated and growing budgets for creator or influencer marketing in 2026, according to Nielsen’s global marketing survey.[31]
  • Across B2B companies, another 29% of marketing organizations planned to adopt influencer marketing within the next year in 2025, based on an Ipsos survey of 1,500 marketing leaders.[30]
  • Across B2B companies, 58% of marketing teams reported using an always-on influencer marketing approach in the 2025 B2B Influencer Marketing Report.[29]

10 Statistics

Operations & Execution

Operations & execution ties collaboration demand to distribution and agent workloads, including 2.4 billion Agentic Work Units delivered across Agentforce and Slack by fiscal 2026 year-end.

Process optimization in the collaboration software industry

  • 89.0 million Microsoft 365 Consumer subscribers were reported at the end of fiscal 2025, after 8% year-over-year subscriber growth.[2]
  • 320 million monthly active users were reported for Microsoft Teams worldwide in 2026, showing the scale of digital collaboration-process adoption.[32]
  • 2.4 billion Agentic Work Units had been delivered across Agentforce and Slack by Salesforce’s fiscal 2026 year-end, measuring tasks completed by AI agents.[33]
  • 34% year-over-year growth in Azure and other cloud-services revenue was reported by Microsoft in fiscal 2025, supporting collaboration workloads globally.[2]
  • 15% growth in Microsoft 365 Commercial cloud revenue was reported for fiscal 2025, reflecting expanded cloud-based collaboration and productivity workflows worldwide.[2]

Operational efficiency in the collaboration software industry

  • 15% Microsoft 365 Commercial cloud revenue growth was achieved with 6% commercial seat growth in fiscal 2025.[2]
  • 6% growth in Microsoft’s operating expenses compared with 15% revenue growth was reported for fiscal 2025, indicating operating leverage at company level.[2]
  • 34.1% non-GAAP operating margin was reported by Salesforce for fiscal 2026.[33]
  • 20.1% GAAP operating margin was reported by Salesforce for fiscal 2026.[33]
  • 41.7% operating-cash-flow margin was reported by Zoom for fiscal 2025, with operating cash flow growing 21.7% year over year.[9]

Quality management in the collaboration software industry

  • 85% or more of Fortune 500 companies were paying Atlassian customers as of June 30, 2026.[34]
  • 4.3 million dollars of additional infrastructure and application-performance-monitoring costs were incurred by Asana in fiscal 2025.[27]
  • 75.8% gross margin was reported by Zoom for fiscal 2025, compared with 76.2% in fiscal 2024.[3]
  • 6.6 million dollars of additional third-party hosting costs were incurred by Asana in fiscal 2025 as capacity was expanded for customer usage and growth.[27]
  • 89% non-GAAP gross margin was reported for the fourth quarter of fiscal 2025 by the collaboration-software company in its shareholder letter.[35]

Supply chain in the collaboration software industry

  • 92.7 billion dollars in additional uncommenced data-center leases were reported by Microsoft as of June 30, 2025, supporting cloud infrastructure for collaboration services.[2]
  • 67.5 million dollars of higher hosting and infrastructure costs contributed to Zoom’s fiscal 2025 cost increase.[3]
  • 34% growth in Azure and other cloud-services revenue was reported by Microsoft for fiscal 2025, reflecting increased demand for cloud infrastructure.[2]
  • 69% Microsoft Cloud gross margin was reported for fiscal 2025, with AI-infrastructure scaling affecting cost structure.[2]
  • 12% of ZoomInfo revenue came from customers and partners outside the United States in 2025, reflecting the geographic reach of its software-delivery network.[9]

Outsourcing / Offshoring in the software and IT services sector (sector benchmark)

  • Across German digital-experience service providers, 13.2% of services for customer projects were delivered nearshore in 2024.[36]
  • Across German digital-experience service providers, 7.6% of services for customer projects were delivered offshore in 2024.[36]
  • Across EU enterprises sourcing business functions internationally during 2021–2023, 28.7% moved information and communication technology services abroad.[7]
  • Among German IT-service generalists, 19.5% of digital-experience services for customer projects were delivered nearshore in 2024.[36]
  • Among German IT-service generalists, 10.2% of digital-experience services for customer projects were delivered offshore in 2024.[36]

11 Statistics

Finance & Pricing

Finance & pricing captures reported revenue scale and guidance signals, including $41.5 billion fiscal 2026 revenue reported by Salesforce and $790.8 million Asana revenue in fiscal 2026.

Pricing strategy in the collaboration software industry

  • 8% growth in Microsoft 365 Consumer subscribers was reported for fiscal 2025, alongside higher revenue per user after a January 2025 price increase.[2]
  • 9% growth in Asana revenue was reported for fiscal 2026, reaching 790.8 million dollars.[27]
  • 18% to 19% fiscal 2026 revenue growth was forecast by the collaboration-software company in its fiscal 2025 shareholder letter.[35]
  • 11% growth in Asana revenue was reported for fiscal 2025, partly due to customer movement toward higher-priced Advanced, Enterprise and Enterprise+ plans.[27]
  • 11% growth in Microsoft 365 Consumer cloud revenue was reported for fiscal 2025, driven by subscriber growth and increased revenue per user.[2]

Cost reduction in the collaboration software industry

  • 21.7% year-over-year growth in operating cash flow was reported by Zoom for fiscal 2025.[9]
  • 4% growth in Microsoft Productivity and Business Processes operating expenses was reported for fiscal 2025, versus 13% segment revenue growth.[2]
  • 0.8 million dollars of lower personnel-related costs reduced Asana’s fiscal 2025 cost increase.[27]
  • 0.9 million dollars of lower allocated-overhead costs reduced Asana’s fiscal 2025 cost increase.[27]
  • 6% growth in Microsoft operating expenses was reported for fiscal 2025, below the company’s 15% revenue growth.[2]

Profitability in the collaboration software industry

  • 189.0 million dollars of net loss was reported by Asana for fiscal 2026.[27]
  • 41.5 billion dollars of fiscal 2026 revenue was reported by Salesforce.[33]
  • 255.5 million dollars of net loss was reported by Asana for fiscal 2025.[27]
  • 813.3 million dollars of GAAP operating income was reported by Zoom for fiscal 2025.[3]
  • 101.832 billion dollars of net income was reported by Microsoft for fiscal 2025.[2]

Financial planning in the collaboration software industry

  • 1.452 billion to 1.462 billion dollars of fiscal 2026 revenue was forecast by the collaboration-software company in its fiscal 2025 shareholder letter.[35]
  • 375 billion dollars of remaining performance obligations were reported by Microsoft as of June 30, 2025.[2]
  • 19% to 20% fiscal 2026 adjusted free-cash-flow margin was forecast by the collaboration-software company in its fiscal 2025 shareholder letter.[35]
  • 11% to 12% fiscal 2026 non-GAAP operating margin was forecast by the collaboration-software company in its fiscal 2025 shareholder letter.[35]
  • 368 billion dollars of Microsoft’s remaining performance obligations were related to commercial revenue as of June 30, 2025.[2]

12 Statistics

Product & Service

Product & service details platform capacity and roadmap constraints, including March 2026 as Atlassian’s planned end date for selling term licenses to new Data Center customers.

Product development in the collaboration software industry

  • More than 50% of Atlassian employees were involved in research and development as of June 30, 2025.[26]
  • $182.0 million was ZoomInfo’s research-and-development expense in 2025.[9]
  • $301.5 million was Asana’s research-and-development expense in fiscal 2026.[9]
  • 30 Atlassian Intelligence features had been announced for cloud products by fiscal 2024.[9]
  • 2.3 million monthly active users used Atlassian AI capabilities in fiscal 2025.[9]

Product lifecycle in the collaboration software industry

  • March 2026 was Atlassian’s planned end date for selling term licenses to new Data Center customers.[9]
  • 32 co-located data centers supported Zoom’s platform globally as of January 31, 2025.[9]
  • $3.4 billion was Atlassian cloud revenue in fiscal 2025, reflecting the company’s cloud-lifecycle transition.[9]
  • 120% was Atlassian’s cloud net-revenue-retention rate in fiscal 2025.[9]
  • March 2029 was Atlassian’s planned end date for maintenance and support of most on-premises Data Center products.[9]

After-sales in the collaboration software industry

  • 900,000 users were connected through Asana’s global community as of January 31, 2026.[9]
  • $38 million in recurring revenue had been generated by HubSpot’s sales team through support-led lead handoffs since 2019.[37]
  • 1.4 million tickets and more than 1,100 projects were handled by Atlassian teams using Jira and Jira Service Management in fiscal 2024.[10]
  • 70% of Atlassian’s company used the referenced collaborative software tool in fiscal 2026.[9]
  • Six languages were supported by Asana’s customer-support service as of January 31, 2026.[9]

Value proposition in the collaboration software industry

  • $5.2 billion was Atlassian’s fiscal-2025 revenue.[9]
  • 73% of Asana’s fiscal-2026 revenue came from 25,928 Core customers.[9]
  • $4.87 billion was Zoom’s revenue for fiscal 2026.[9]
  • 31.0% of Zoom’s fiscal-2025 revenue came from enterprise customers.[9]
  • More than 300,000 organizations worldwide used Atlassian products in fiscal 2025.[9]

13 Statistics

Sustainability & Ethics

Sustainability & ethics provides measurable operational commitments, including 100% of Atlassian operations matched with renewable electricity beginning in fiscal year 2020.

Sustainability in the collaboration software industry

  • 88.1% of Microsoft’s operational waste was diverted from landfills and incinerators in FY2024, global owned datacenters and campuses.[2]
  • 90.9% of Microsoft’s servers and components were reused or recycled in FY2024, global operations.[2]
  • 100% of Atlassian’s operations were matched with renewable electricity beginning in fiscal year 2020, global operations.[10]
  • 13% was the increase in Atlassian’s business-travel emissions during FY2025, global operations.[10]
  • 34 gigawatts of new renewable energy had been contracted by Microsoft across 24 countries by FY2024, global operations.[2]

ESG in the collaboration software industry

  • $1.7 million in in-kind product donations was provided by Zoom to 70 nonprofit organizations in 14 countries in FY2024, global social-impact programs.[18]
  • $630,000 was directed by Zoom employees to nonprofits through employee-giving programs in FY2024, global workforce.[18]
  • $12 million had been donated by the Atlassian Foundation by FY2025, global community programs.[10]
  • 2 times was the increase in Atlassian teams’ use of responsible-technology reviews since FY2024, global operations.[10]
  • More than 100 internal, external, and third-party artificial-intelligence products were assessed by Atlassian’s responsible-technology review process in FY2025, global operations.[10]

Ethics in the collaboration software industry

  • Nearly 10,000 questions were answered by Atlassian’s NORA responsible-workplace agent during FY2025, global workforce.[10]
  • 15 suppliers were included in Atlassian’s engagement group for high-emission suppliers lacking science-based targets in FY2025, global supply chain.[10]
  • 3 annual impact reports had been published by Zoom by FY2024, covering sustainability, social impact, and diversity initiatives.[18]
  • 10,000 questions were answered by Atlassian’s onboarding agent NORA during FY2025, supporting ethical and responsible workplace operations globally.[10]
  • 1% was Atlassian’s ranking in the top percentile for partner trust and approachability in the 2025 Grantee Perception Report, global nonprofit partners.[10]

CSR in the collaboration software industry

  • 70 nonprofit organizations in 14 countries received Zoom product donations in FY2024, global community programs.[18]
  • 800 employees volunteered in 80 cities during Zoom’s Global Day of Care in FY2024, global workforce.[18]
  • 50 organizations in 20 countries received Zoom grant funding in FY2024, global community programs.[18]
  • $12 million in donations had been made through the Atlassian Foundation by FY2025, global community programs.[10]
  • $1.12 million was donated by Zoom employees to 1,200 causes in FY2026, global workforce.[19]

Circular economy in the collaboration software industry

  • 11 replaceable components were included in Microsoft Surface Pro 11 and Laptop 7 designs highlighted in FY2024, global product portfolio.[2]
  • 26,000 metric tons of Microsoft operational waste were diverted from landfills or incinerators in FY2024, global owned datacenters and campuses.[2]
  • 90.9% of Microsoft servers and components were reused or recycled in FY2024, global operations.[2]
  • 88.1% of Microsoft operational waste was diverted from landfills and incinerators in FY2024, global owned datacenters and campuses.[2]
  • 8 out of 10 was the iFixit repairability score for Microsoft Surface Pro 11 and Laptop 7 highlighted in FY2024, global product portfolio.[2]

Carbon footprint in the collaboration software industry

  • 39,297 metric tons of CO2e came from Atlassian business travel in FY2025, global operations.[4]
  • 14,220 metric tons of CO2e came from Atlassian capital goods in FY2025, global operations.[4]
  • 3,877 metric tons of CO2e came from Atlassian work-from-home electricity in FY2025, global workforce.[4]
  • 15,866 metric tons of CO2e came from Atlassian employee commuting in FY2025, global workforce.[4]
  • 2,200 metric tons of CO2e came from Atlassian lodging associated with business travel in FY2025, global operations.[4]

15 Statistics

Globalization & Expansion

Globalization & expansion reports revenue geographic splits and scaling footprint, including Zoom’s fiscal 2025 revenue share of 71.8% from the Americas.

Globalization in the collaboration software industry

  • 71.8% of Zoom’s fiscal 2025 revenue came from the Americas, compared with 16.0% from EMEA and 12.2% from APAC, based on customer billing addresses.[3]
  • Zoom’s fiscal 2025 revenue totaled $4.665 billion, generated from customers across the Americas, APAC and EMEA.[3]
  • 99% of Atlassian’s more than 300,000 customers were already using its cloud platform in September 2025.[10]
  • Zoom operated 32 co-located data centers globally in fiscal 2025 to support its collaboration platform.[3]
  • 37.6% of Appian’s 2025 revenue came from customers outside the United States.[9]

Cultural adaptation in the collaboration software industry

  • Atlassian announced Government Cloud and Isolated Cloud offerings in 2025 for customers with specialized regulatory and sovereignty requirements.[10]
  • Zoom’s APAC revenue represented 12.2% of total revenue in fiscal 2025, reflecting a separately managed regional market.[3]
  • Microsoft reported that customers created 3 million agents using SharePoint and Copilot Studio in fiscal 2025, including agents tailored to company language and style.[2]
  • Zoom offered regional and global calling plans for Zoom Phone in fiscal 2025 to address different national markets.[3]
  • Zoom identified multiple languages, cultures, customs, legal systems and regulatory systems as operating considerations for its international business in fiscal 2025.[3]

Supplier management in the collaboration software industry

  • Atlassian’s core cloud applications were hosted on Amazon Web Services and were planned for hosting on Google Cloud under its 2025 multi-cloud strategy.[10]
  • Atlassian reported that its engineering partnership with sales teams reduced the time required to move from data center to cloud by 3–4 times in 2025.[10]
  • Atlassian’s Jira cloud platform supported 100,000 users on a single site in 2025.[10]
  • Zoom operated 32 co-located data centers globally in fiscal 2025 as part of its infrastructure footprint.[3]
  • Atlassian shipped its Rovo AI-powered application in six months during the year before August 2025.[10]

Stakeholder management in the collaboration software industry

  • Atlassian reported more than 350,000 customers as of December 31, 2025.[9]
  • Atlassian reported a 120% cloud net revenue retention rate in fiscal 2025.[9]
  • Zoom’s enterprise customer net dollar expansion rate was 98% at the end of fiscal 2025.[3]
  • Zoom had 4,088 customers contributing more than $100,000 in trailing-12-month revenue at the end of fiscal 2025.[3]
  • Atlassian reported more than 600 customers with over $1 million in annual recurring revenue in the second quarter of fiscal 2026.[9]

Distribution channels in the collaboration software industry

  • Atlassian had more than 300,000 cloud customers in fiscal 2025, demonstrating the scale of its direct cloud distribution model.[9]
  • Zoom’s online revenue increased 0.2% year over year in fiscal 2025.[3]
  • Zoom’s fiscal 2025 revenue comprised $2.754 billion from enterprise customers and $1.911 billion from online customers.[3]
  • Zoom’s enterprise revenue increased 5.2% year over year in fiscal 2025.[3]
  • Appian maintained strategic partnerships with Accenture, Capgemini, Deloitte, Indra Group, KPMG and PwC that could refer customers for software subscriptions in 2025.[9]

Key questions about the collaboration software industry

What is the estimated size of the global team collaboration software market in 2025?
The global team collaboration software market was estimated at $40.2 billion in 2025. Grand View Research also estimated $44.6 billion in 2026.
How fast is the market expected to grow after 2025?
Grand View Research forecasts the market reaching $85.2 billion by 2033, with a 9.7% CAGR from 2026 to 2033.
Which companies lead the collaboration software industry?
Alphabet and Microsoft are tied at the top of Gitnux's 2026 collaboration software ranking with an Overall score of 9.7 each.
What technology shifts show up in 2025–2026 collaboration software usage and features?
AI features are embedded in everyday workflows, with examples including 320 million Teams monthly active users in 2026 and 150 million Copilot users across Microsoft products in 2025. Slack also reports 50% of messages generated by applications and agents in 2026.
How is the market split by cloud deployment and region?
Cloud deployment accounted for 51.8% of the team collaboration software market in 2025. North America accounted for 38.8% of global team collaboration software revenue in 2025.
What is an often-cited challenge for collaboration software buyers?
Security and compliance requirements appear as a key challenge, alongside data portability, interoperability, vendor lock-in, and interoperability needs.
Reference

Cite This Report

This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.

APA
Samuel Norberg. (2026, November 11). Collaboration Software Industry Statistics. Gitnux. https://gitnux.org/collaboration-software-industry-statistics
MLA
Samuel Norberg. "Collaboration Software Industry Statistics." Gitnux, 11 Nov 2026, https://gitnux.org/collaboration-software-industry-statistics.
Chicago
Samuel Norberg. 2026. "Collaboration Software Industry Statistics." Gitnux. https://gitnux.org/collaboration-software-industry-statistics.

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