01 Industry overview
The charter industry at a glance
The global air charter services market was valued at $40 billion in 2025, while European charter flights remained 17.7% below 2019 levels despite a broad recovery in aviation demand.
- $40B[70]
- Global market size, 2025
- 7.9%[70]
- Forecast CAGR, 2026–2034
- 11,760[71]
- U.S. Part 135 aircraft, 2024
- 2.9%[72]
- European charter flight share, 2025
- Market size
- Fortune Business Insights estimates the global air charter services market at $40 billion in 2025. Its scope covers passenger, cargo and other charter services across business jets, turboprops, helicopters and other aircraft types.[70]
- Forecast & CAGR
- The market is forecast to increase from $43 billion in 2026 to $80 billion in 2034, implying a 7.9% compound annual growth rate from 2026 to 2034. A separate estimate places the 2025 market at $31.27 billion and projects 6.0% CAGR through 2034, illustrating the effect of differing market definitions.[70][73]
- Market share & regions
- In EUROCONTROL’s European network, charter accounted for 2.9% of flights in 2025, down from 3.0% in 2024, and remained 17.7% below its 2019 level. The United States had about 1,850 Part 135 certificate holders operating about 11,760 aircraft in 2024, although this includes air tours, air ambulance and other on-demand operations in addition to charter.[72][71]
- Segmentation
- The market is commonly segmented by aircraft type—business jets, turboprops, helicopters and other aircraft—by application, including passenger and cargo, and by range, including domestic and international services. Service and customer models include on-demand charter, private or business charter, fractional ownership and membership programs.[70][73]
- Key players & concentration
- The U.S. market is operationally fragmented: about 1,850 Part 135 certificate holders operated about 11,760 aircraft in 2024, and approximately 550 certificate holders—around 30%—were single-pilot or single-PIC operators. Globally, charter activity is distributed among large branded operators, aircraft-management companies, brokers and thousands of smaller regional providers.[71]
- Trends, drivers & challenges
- Global business-jet and turboprop activity reached 5.9 million flights in 2025, up 3.8% from 2024 and 34% above pre-pandemic levels, supporting demand for flexible premium travel. Growth is constrained by fleet availability, fuel costs, geopolitical disruption and environmental pressure; Europe’s charter segment was still 17.7% below 2019 flight levels in 2025.[74][72]
- Consumer behavior & competition
- Charter customers value schedule flexibility, direct airport access and premium privacy, while competition spans full-service charter operators, brokers, fractional programs and scheduled carriers offering semi-private products. In 2025, average annual utilization was 145 hours for charter business aircraft, compared with 779 hours for fractional aircraft and 136 hours for corporate or private aircraft.[14][75]
- Regulation
- In the United States, on-demand and commuter air charter operations generally fall under 14 CFR Part 135, with requirements covering pilot qualification, maintenance and operating procedures. The NTSB reported about 1,850 Part 135 certificate holders and 11,760 aircraft in 2024, while the FAA continues to identify and shut down unauthorized or unsafe charter operators.[75][71]
- Latest news
- In October 2026, WINGX reported that global business-jet growth had slowed to 0.4% in week 41, while European business-jet traffic was up 1.8% year over year and year-to-date traffic was 1.2% higher. McKinsey’s 2026 review reported that charter aircraft averaged 145 utilization hours in 2025 and that the long-range business-jet fleet reached 4,448 aircraft.[13][14]
02 Ranking
Top 10 Companies in the Charter Industry
The leading companies in the charter industry, ranked on market impact, performance, momentum, innovation and brand popularity.
Updated November 11, 2026 · Next review December 11, 2026
NetJets leads Gitnux's 2026 charter ranking with an Overall score of 9.5, with orchestrating more than 1,400 worldwide flights daily, for fractional ownership and jet cards. Jet Aviation is the highest-ranked business aviation charter and management provider at 9.4, with identification among major companies in chartered air transport, for business-jet charter.
Ranked by Overall score · How we score ↓
Editor's top 3 picks
Where to start, by need.
#1 Overall · Leader in fractional and membership programs
NetJets
US
Ranked #1 · 9.5 · Fractional and membership programs
Why we picked it: It operates high-frequency worldwide flights under a fractional and jet-card model, aligning demand with direct access and scheduling flexibility.
Leader in on-demand charter and management
Jet Aviation
CH
Ranked #2 · 9.4 · On-demand charter and management
Why we picked it: It focuses on business jet charter and management services for corporate clients in chartered air transport.
Leader in ACMI and cargo charter
Atlas Air Worldwide
US
Ranked #4 · 9.2 · ACMI and cargo charter
Why we picked it: Its geographic footprint spans commercial, charter, and military demand across passenger and cargo ACMI operations.
Pick 1 is the #1 company overall. Picks 2 and 3 are the highest-ranked companies in the top 5 that add a new segment.
Full ranking
| # | Company | Overall ↓ | Impact | Performance | Momentum | Innovation | Company snapshot |
|---|---|---|---|---|---|---|---|
| 1 | NetJets Fractional and membership programs · US | 9.5 | 9.8 | 9.9 | 9.9 | 8.9 | |
Company snapshot · NetJets · Data as of November 11, 2026 NetJets orchestrates more than 1,400 worldwide flights daily.[76]
| |||||||
| 2 | Jet Aviation On-demand charter and management · CH | 9.4 | 8.4 | 9.9 | 9.9 | 9.9 | |
Company snapshot · Jet Aviation · Data as of November 11, 2026 Jet Aviation is identified among major companies in chartered air transport.[77]
| |||||||
| 3 | Directional Aviation Fractional and membership programs · US | 9.3 | 9.9 | 9.1 | 9.3 | 8.9 | |
Company snapshot · Directional Aviation · Data as of November 11, 2026 Directional reports $5 billion annual revenue across its private aviation enterprises.[78]
| |||||||
| 4 | Atlas Air Worldwide ACMI and cargo charter · US | 9.2 | 9.8 | 9.1 | 9.3 | 8.9 | |
Company snapshot · Atlas Air Worldwide · Data as of November 11, 2026 Atlas serves commercial, charter and military customers across more than 80 countries.[79]
| |||||||
| 5 | Vista Fractional and membership programs · AE | 9.2 | 9.8 | 8.7 | 8.7 | 9.9 | |
Company snapshot · Vista · Data as of November 11, 2026 Vista reported over 5% share of the private aviation sector in 2023.[80]
| |||||||
| 6 | Global Crossing Airlines Group ACMI and cargo charter · US | 8.6 | 8.1 | 9.0 | 9.5 | 8.0 | |
Company snapshot · Global Crossing Airlines Group · Data as of November 11, 2026 GlobalX provides passenger and cargo aircraft through ACMI and charter services.[21]
| |||||||
| 7 | Jet Linx Aviation On-demand charter and management · US | 8.1 | 8.4 | 8.3 | 7.5 | 8.0 | |
Company snapshot · Jet Linx Aviation · Data as of November 11, 2026 Jet Linx ranked among the largest U.S. private jet operators by 2025 flight hours.[81]
| |||||||
| 8 | Luxaviation On-demand charter and management · LU | 8.0 | 8.4 | 7.3 | 7.1 | 8.9 | |
Company snapshot · Luxaviation · Data as of November 11, 2026 Luxaviation is listed among major companies in the global chartered air transport market.[77]
| |||||||
| 9 | GlobeAir Brokered very light jet charter · LU | 7.9 | 7.0 | 8.7 | 8.1 | 8.0 | |
Company snapshot · GlobeAir · Data as of November 11, 2026 GlobeAir is a recognized European private jet charter operator.[77]
| |||||||
| 10 | Wheels Up Experience Fractional and membership programs · US | 7.8 | 8.5 | 7.0 | 7.0 | 8.0 | |
Company snapshot · Wheels Up Experience · Data as of November 11, 2026 Wheels Up generated $736.5 million of revenue in fiscal 2025.[21]
| |||||||
How we score
- Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
- Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
- Momentum (20%): growth trajectory and future potential.
- Innovation (15%): R&D intensity and how technologically advanced the company is.
Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.
Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.
Cadence Recalculated when new figures are published; next review December 11, 2026.
Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.
Cite this ranking
APA
Samuel Norberg. (2026, November 11). Top 10 companies in the charter industry. In Charter Industry Statistics. Gitnux. https://gitnux.org/charter-industry-statistics/#top-companies
U.S. motorcoach industry vehicle mileage by fleet-size category
100+ buses holds the largest share at 54.1%.
03 Trends & forecasts
Top 10 Charter Industry Trends & Forecasts 2027
What is changing in the charter industry, with the evidence behind each trend and a forecast for 2027.
Forecasts were generated by an AI model from the cited evidence. They are estimates, not guarantees.
01Charter demand keeps expanding globally
High confidenceThe global air charter services market was valued at $40 billion in 2025 and is forecast to reach $43 billion in 2026. Global business-jet and turboprop activity reached 5.9 million flights in 2025, 3.8% above 2024 and 34% above pre-pandemic levels.[70][74]
Forecast 2027: Charter demand should continue rising in 2027, but at a slower rate than the immediate post-pandemic rebound. A plausible base case is mid-single-digit growth in flight activity, supported by premium leisure and corporate travel.
02European charter recovery remains incomplete
High confidenceCharter flights in the EUROCONTROL network remained 17.7% below 2019 levels in 2025. Charter represented about 2.9% of European flights in 2025, down from 3.0% in 2024.[72]
Forecast 2027: European charter activity should edge closer to its pre-pandemic baseline in 2027, but the gap is unlikely to close fully. Geopolitical restrictions, lost Russia-related connectivity and uneven domestic recovery will continue to limit growth.
03Global growth is becoming more uneven
Medium confidenceWINGX data for week 41 of 2026 showed global business-jet growth slowing to 0.4% year over year, while Europe grew 1.8% and South America grew 10.7%. The divergence indicates that charter demand is increasingly shaped by regional economic and geopolitical conditions.[82]
Forecast 2027: In 2027, regional performance should remain divergent rather than converging around one global growth rate. South America and selected Middle Eastern and Asian markets may outperform mature North American and European markets.
04Fractional programs gain share against charter
High confidenceIn 2025, fractional aircraft averaged 779 utilization hours, compared with 145 hours for charter aircraft. Fractional operations also represented 20% of business-aviation flight hours in 2025, up from 14% in 2019, while charter's share declined from 19% to 18%.[14]
Forecast 2027: Fractional ownership and jet-card models should continue taking some high-frequency customers from ad hoc charter in 2027. Charter will remain stronger for irregular, seasonal and international missions where ownership commitments are less attractive.
05Charter utilization stays structurally low
High confidenceAverage annual utilization was 145 hours for charter business aircraft in 2025, compared with 136 hours for corporate or private aircraft and 779 hours for fractional aircraft. McKinsey also reported that charter's share of total business-aviation flight hours remained broadly flat from 2019 to 2025.[14]
Forecast 2027: Operators will focus more aggressively on reducing empty legs and increasing aircraft availability in 2027. Utilization should improve modestly, but the gap with fractional operations will remain large because on-demand charter has more irregular missions and repositioning time.
06New business-jet supply is accelerating
High confidenceManufacturers delivered 854 business jets in 2025, up 11.8% from 2024, while business-jet billings rose to $31.0 billion for airplanes overall industry billings. Honeywell's 2025 outlook projected approximately 850 business-jet deliveries in 2027, compared with about 780 in 2025.[83]
Forecast 2027: Fleet supply should expand in 2027, easing some aircraft scarcity and creating more options for charter fleets. Delivery backlogs and constrained production of large-cabin aircraft will still limit the speed of capacity growth.
07Large-cabin aircraft remain supply constrained
Medium confidenceIndustry analysis in 2026 reported that delivery slots for large-cabin business jets extended into 2027 and 2028, giving manufacturers pricing power and pushing some buyers toward pre-owned aircraft. Honeywell also reported that 20% of surveyed operators already held firm orders for at least one new aircraft in 2025.[84]
Forecast 2027: Large-cabin charter capacity should remain tight in 2027, especially on long-haul routes. Operators are likely to extend the lives of older aircraft, acquire pre-owned jets and use fleet-management agreements to secure capacity.
08Fuel costs remain a volatile margin risk
High confidenceEUROCONTROL reported an average European jet-fuel price of $2.17 per gallon in 2025, 9.2% below the 2024 average of $2.39 per gallon. The report also described material price volatility during 2025, with prices ranging from about $1.93 to $2.39 per gallon during the second quarter.[72]
Forecast 2027: Fuel surcharges and dynamic pricing should remain common in 2027. Even if average fuel prices moderate, operators will preserve wider margin buffers because geopolitical shocks can quickly affect fuel, routing and repositioning costs.
09SAF adoption grows slowly from a low base
High confidenceIATA estimated global sustainable aviation fuel production at 1.9 million tonnes in 2025 and approximately 2.4 million tonnes in 2026, equal to only 0.8% of total jet-fuel consumption in 2026. IATA also reported that SAF prices exceed fossil jet fuel prices by about two times, and by up to five times in mandated markets.[50]
Forecast 2027: Charter operators will increase SAF procurement and customer-facing emissions products in 2027, particularly in Europe. Physical SAF use will remain a small share of total charter fuel because supply, regional availability and price premiums remain limiting factors.
10Environmental regulation raises operating complexity
High confidenceReFuelEU Aviation entered into force in January 2025 and is already creating compliance challenges for aircraft operators in Europe. IATA identifies fragmented sustainability policies and uneven SAF availability as continuing obstacles to aviation decarbonization.[50]
Forecast 2027: In 2027, European charter operators will devote more resources to fuel documentation, emissions accounting and compliance planning. Smaller operators may pass the cost through to customers or rely more heavily on brokers and fuel-management partners.
04 Statistics
Technology & Innovation
We see survey evidence of AI policy uptake and generative AI use patterns, alongside logistics data points on digitization and automation in 2024–2025.
AI in the charter industry
- 39% of Utah charter schools had finalized AI-use policies in 2025, compared with 45% of Utah districts.[1]
- More than one-third of Utah education agencies had provided no AI training opportunities for staff or educators in 2025; districts were more likely than charter schools to provide training.[1]
- 90% of U.S. K–12 schools reported teacher use of generative AI in 2025, while charter schools still lagged traditional public schools in institutional AI integration.[2]
Digital Transformation in the transportation and logistics sector (sector benchmark)
- Among global logistics decision-makers, 63% expected digitalization to enhance customer experience in 2025.[3]
- Across surveyed freight forwarders and logistics providers, 23% had digitized more than 75% of business processes or transactions in November 2024.[4]
- Across surveyed freight forwarders and logistics providers, 49% had digitized 50% or fewer of business processes or transactions in November 2024.[4]
- Among global logistics decision-makers, 69% expected digitalization to improve efficiency in 2025.[3]
- Among global logistics decision-makers, 51% identified high costs as a challenge to digitalizing logistics operations in 2025.[3]
Technology Adoption in the transportation and logistics sector (sector benchmark)
- Among 2026 transportation-management survey respondents, 19% of shippers reported using AI at scale.[5]
- Across transportation and logistics organizations, 53% were partially or fully deploying AI to reduce workloads in 2024.[5]
- Across transportation and logistics executives surveyed in Europe and North America, 44% were using AI for transportation planning and optimization in 2025.[6]
- Among 2026 transportation-management survey respondents, 15% of logistics service providers reported using AI at scale.[5]
- Across transportation and logistics organizations, 53% were partially or fully deploying automated real-time shipment tracking to address knowledge-worker shortages in 2024.[5]
Cloud Computing in the transportation and logistics sector (sector benchmark)
- Across travel, transportation and logistics companies surveyed globally, 89% planned to increase AI and machine-learning investment during the following one to two years.[7]
- Across travel, transportation and logistics companies surveyed globally, 84% had increased AI and machine-learning investment during the preceding one to two years.[7]
- Across travel, transportation and logistics companies surveyed globally, 75% said cloud was crucial to their organization’s future in 2023.[7]
- Across travel, transportation and logistics companies surveyed globally, 85% said leadership viewed cloud as a long-term investment in 2023.[7]
Big Data in the transportation and logistics sector (sector benchmark)
- 12.5% of transportation and storage enterprises used both cloud computing and big-data analytics, according to the OECD’s 2026 sectoral comparison of enterprise technology adoption.[8]
- 38% of surveyed GCC logistics organizations used structured data, while 20% recognized a systematic link between data and business insights, according to a 2023 study.[9]
- 9.5% of transportation and storage enterprises used big-data analytics alone in the OECD’s 2026 cross-sector comparison, based on the latest available enterprise data.[8]
- Among global logistics decision-makers, 34% identified data analytics, including cloud platforms and AI-powered solutions, as the most critical technology in 2025.[3]
- Among global logistics decision-makers, 49% expected digitalization to improve data visibility in 2025.[3]
- 45% of surveyed multinational logistics and supply-chain organizations said in 2024 that they were using logistics data to its full potential, according to a survey of 60 organizations.[10]
IoT in the transportation and logistics sector (sector benchmark)
- Among global logistics decision-makers, 23% identified IoT as the most critical technology in 2025.[3]
- 72% of surveyed transportation respondents said they currently had IoT deployed for fleet management in Verizon’s 2025 IoT market survey.[11]
- Among global logistics decision-makers, 18% identified IoT as the most impactful technology in 2025.[3]
- 48% of transport-sector respondents had adopted vehicular tracking and route optimization in 2024, according to Viasat’s State of IoT survey.[12]
- 88% of surveyed transport respondents had developed or were developing an IoT strategy in 2024, up from 46% with a completed formal strategy in 2021.[12]
- Among logistics organizations surveyed across multiple countries, 63% of companies in Belgium and the Netherlands used real-time tracking in 2024.[5]
05 Statistics
Data & Analytics
We track branded charter business-jet activity with WINGX weekly and yearly figures, including 2.6% week-40 2026 activity growth and 695,903 business-jet hours in 2023.
Business intelligence in the charter industry
- 9.8% was the year-to-date decline in branded charter business-jet activity in 2024 compared with 2023.[13]
- 5.7% was the 2019–2023 compound annual growth rate for branded charter business-jet activity globally.[13]
- 4,170,760 business-jet hours were recorded across all operator types in the WINGX global sample in the first part of 2024.[13]
- 2.6% was the year-on-year increase in global business-jet activity reported for week 40 of 2026, while branded-charter demand softened.[13]
- 695,903 business-jet hours were attributed to branded charter operators globally in 2023.[13]
- 17.1% was the increase in branded charter business-jet activity in the first part of 2024 compared with the same period in 2019.[13]
Data analytics in the charter industry
- 19% more hours were flown by the average business aircraft in 2025 than in 2019, according to WINGX data cited by McKinsey.[14]
- 13.3% was the 2019–2023 compound annual growth rate for aircraft-management business-jet activity, a charter-adjacent operator category in the WINGX dataset.[13]
- 2.6% growth in global business-jet activity was reported for week 40 of 2026, based on WINGX tracking data.[13]
- 64.0% was the increase in fractional-ownership business-jet activity in the first part of 2024 compared with 2019 in the WINGX dataset.[13]
- 17.1% was the increase in branded charter business-jet activity in the first part of 2024 compared with 2019.[13]
Data Quality in the transportation and logistics sector (sector benchmark)
- Across supply management organizations, 33% rated their data-security ability as very high for assuring data quality in 2024.[15]
- Across transportation and logistics shippers, 33% identified data quality as a top barrier to scaling artificial intelligence in 2026.[5]
- Across supply management organizations, 49% rated their data quality as good or excellent in 2024.[15]
- Across supply management organizations, 67% said their data quality was better or significantly better than two years earlier in 2024.[15]
Data Governance in the transportation and logistics sector (sector benchmark)
- Across supply management organizations, 61% had a dedicated data-governance function in 2024.[15]
- Across supply management organizations with a data-governance function, 47% housed it in a center of excellence in 2024.[15]
- Across supply management organizations with a data-governance program, 81% found the program useful in 2024.[15]
- 33% of 3PL respondents said their supply chain governance maturity was running ahead, meaning proactive and predictable, in the 2024 global survey.[16]
- 49% of shipper respondents said their supply chain governance maturity was running in place, with no noticeable progress, in the 2024 global survey.[16]
- 39% of 3PL respondents said their supply chain governance maturity was running in place, with no noticeable progress, in the 2024 global survey.[16]
KPIs in the charter industry
- 695,903 hours represented branded-charter business-jet activity globally in 2023.[13]
- 24.6 weeks was the annual booking equivalent of a 48.2% booking rate across approximately 100 Seychelles charter vessels.[17]
- 55.8% was the annual booking rate for four-cabin charter vessels in the Seychelles sample.[17]
- 20.8 weeks was the reported average annual charter utilization in the HelmShare analysis of yacht-charter data.[17]
- €9,021 was the average weekly charter rate for the Seychelles vessels analyzed by HelmShare.[17]
06 Statistics
Strategy & Growth
We focus on how charter-related revenue mixes and acquisition activity vary by operator models, with examples like 24.0% motorcoach revenue from charter services in 2025.
Growth in the charter industry
- 24.0% of motorcoach operator revenue came from charter services in 2025.[18]
- 2.1 billion miles were traveled by industry motorcoaches in 2025, an 18.2% increase from 2024.[18]
- 5,135.829 million dollars was the U.S. charter bus industry’s revenue in 2024, up from 4,720.400 million dollars in 2023.[19]
- More than half of motorcoach companies surveyed planned to acquire additional coaches or invest in fleet modernization for 2025.[18]
- 86.9% of U.S. and Canadian motorcoach companies provided charter service in 2025.[18]
- 4,226 million dollars was U.S. charter bus industry revenue in 2022, compared with 1,934 million dollars in 2020.[20]
Differentiation in the charter industry
- 66.2% of all U.S. and Canadian motorcoach trips were charter trips in 2024.[18]
- 32.4% of U.S. and Canadian motorcoach mileage was generated by companies with more than 100 coaches in 2024.[18]
- 50.9% of the U.S. and Canadian motorcoach fleet was operated by companies with more than 100 coaches in 2024.[18]
- 87.1% of U.S. and Canadian motorcoach companies operated fewer than 25 coaches in 2024, indicating a predominantly small-operator market.[18]
Mergers and acquisitions in the charter industry
- 303.0 million dollars was the purchase price for Forest River Bus’s acquisition of REV Group’s Collins Bus Corporation in January 2024.[21]
- 19 acquisitions helped Cline Tours grow from a single-bus operation into a 200-vehicle, eight-location motorcoach business.[22]
- 100% of TransAction Corporate Shuttles was proposed to be acquired by Van Pool Transportation in a 2024 transaction reviewed by the U.S. Surface Transportation Board.[23]
- Two motorcoach operators, Southwest Coaches and Minnesota Motor Bus, were targeted for 100% equity acquisitions in a 2026 transaction proposal.[24]
Strategic partnerships in the charter industry
- 31 March 2024 was the announced end date for the Air France-KLM and CMA CGM strategic air-freight partnership established in 2022.[25]
- Two 2024 MCI J4500 coaches were delivered to Peoria Charter under its continuing relationship with MCI in 2023.[26]
- 60 MCI coaches had been delivered to Peoria Charter by September 2023 through the companies’ long-standing supplier relationship.[26]
07 Statistics
People & Workforce
We see retention and turnover pressures tied to charter schools and logistics workplaces, including 40% of CharterSAFE-member leaders concerned about retaining quality employees in 2025.
Hiring in the charter industry
- 20.1% of U.S. public-school teachers without full certification left their schools between 2020–21 and 2021–22, compared with 14.7% of fully certified teachers; charter schools were included in the analysis.[27]
- 24% of U.S. teachers with one to three years of experience who were not fully certified left their schools between 2020–21 and 2021–22, versus 17% of fully certified teachers.[27]
- 40% of CharterSAFE-member school leaders identified retaining quality employees as a concern in 2025, highlighting persistent recruitment and hiring pressure in charter schools.[28]
Employee retention in the charter industry
- 63% of Colorado charter schools offered employee-assistance and counseling services in 2025, leaving 37% without this reported benefit.[29]
- 18.1% of Black U.S. public-school teachers turned over between 2020–21 and 2021–22, compared with 14.7% of White teachers; the analysis included charter schools.[27]
- 40% of CharterSAFE-member charter-school leaders were concerned about retaining quality employees in 2025.[28]
- 17.8% of U.S. charter-school teachers moved schools or left teaching between 2020–21 and 2021–22, compared with 14.9% in traditional public schools.[27]
Remote Work in the transportation and logistics sector (sector benchmark)
- Among U.S. transportation, logistics, supply-chain and storage hires, 17.0% of hires at small companies were remote during the year ending September 2024.[30]
- Across U.S. transportation and utilities, 20.3% of workers could work from home in 2024–2025, while 18.6% actually did so, according to annual averages.[31]
- Across U.S. transportation and utilities occupations, about 11% of workers worked remotely at least sometimes from October 2023 through September 2024.[23]
- In the U.S. transportation and warehousing industry, 13.9% of wage and salary employees worked from home in January 2025.[20]
Hybrid Work in the transportation and logistics sector (sector benchmark)
- Globally, 25% of engaged employees were working in hybrid arrangements in 2025, compared with 30% of exclusively remote employees and 17% of on-site, non-remote-capable employees.[32]
- Among U.S. remote-capable employees, 54% worked hybrid schedules in August 2026.[32]
- Among transportation employers surveyed for the U.S. Job Outlook, 33.3% reported fully hybrid work arrangements in 2024.[33]
- Across transportation and logistics companies surveyed globally, 42% reported a hybrid work arrangement in 2025.[34]
Upskilling in the charter industry
- 64% of U.S. K–12 schools offered some AI-related professional development by 2025; the national survey included charter schools but did not publish a charter-only percentage.[2]
- More than one-third of Utah education agencies had not provided or endorsed AI training for staff or educators in 2025, with charter schools less likely than districts to provide training.[1]
- DREAM Charter Schools created a dedicated AI-literacy task force and provided staff with professional-development workshops, hands-on training, and ongoing support in 2025.[35]
Employee Engagement in the transportation and logistics sector (sector benchmark)
- In U.S. logistics, 71% of frontline workers reported workplace stress in 2024.[36]
- Globally, 20% of employees were engaged at work in 2025, while 16% were actively disengaged.[32]
- In U.S. logistics, more than 60% of frontline workers considered their roles long-term career commitments in 2024.[36]
- In U.S. logistics, 40% of frontline workers wanted to quit in 2024, according to a survey of 500 logistics employees.[36]
- Across Asia-Pacific transport and logistics organizations, 62% of employees were actively engaged, based on feedback from 30,116 employees in 24 surveys.[37]
Change Management in the transportation and logistics sector (sector benchmark)
- Among surveyed shippers, 58% reported using a structured change-management framework in the 2025 Third-Party Logistics Study.[38]
- Across large logistics organizations, 76% of transformation initiatives failed to meet critical budget, timeline or KPI metrics in a global survey conducted in late 2023.[39]
- Across supply-chain organizations, only 15% of digital initiatives achieved at least 90% of their targeted benefits in Gartner research published in 2024.[39]
- Among third-party logistics providers using a change-management approach, 33% reported using one of the named frameworks surveyed in 2025.[38]
- Among shippers using a change-management approach, 44% reported using one of the named frameworks surveyed in 2025.[38]
08 Statistics
Customer & Sales
We use customer-experience measurement and broker survey metrics, including 98% of charter brokers requiring itinerary information in 2023 for an exceptional client experience.
Customer experience in the charter industry
- 4.4 out of 5 was the average rating for the overall condition and cleanliness of charter boats among more than 650 respondents in 2012.[40]
- 4.7 out of 5 was the average rating for handling deposits, contracts, payments and insurance options among more than 650 bareboat-charter respondents in 2012.[40]
- 4.6 out of 5 was the average rating for the knowledge level of charter-company representatives among more than 650 respondents in 2012.[40]
- 98% of participating charter brokers required itinerary information to provide an exceptional client experience in the 2023 survey.[41]
- 4.5 out of 5 was the average rating for the overall value of the charter experience among more than 650 respondents in 2012.[40]
Customer retention in the charter industry
- 71% of surveyed charter brokers said reputation was used to retain customers in 2023.[41]
- 65% of surveyed charter brokers said obtaining customer feedback supported customer retention in 2023.[41]
- 85% of surveyed charter brokers said a personalized customer experience was used to retain customers in 2023.[41]
- 65% of surveyed charter brokers said bespoke itineraries and experiences supported customer retention in 2023.[41]
- 92% of surveyed charter brokers said personal relationships and engagement were used to retain customers in 2023.[41]
Customer acquisition in the charter industry
- 84% was the increase in NetJets' lead-conversion rate after Google call extensions were added to search advertisements.[42]
- 92% of surveyed charter brokers said word of mouth was used to attract new clients in 2023.[41]
- 64% was the increase in NetJets' total conversion volume after call extensions were added to search advertisements.[42]
- 77% of surveyed charter brokers said email marketing was used to attract new clients in 2023.[41]
- 177% was the increase in Skyjet quote requests from mobile devices in the first quarter of 2015 compared with the fourth quarter of 2014.[43]
Customer loyalty in the charter industry
- 4.3 out of 5 was the average rating for the value of the boat for money spent among more than 650 respondents in 2012.[40]
- 40% of surveyed charter brokers said sending a company newsletter was used to retain customers in 2023.[41]
- 4.4 out of 5 was the average rating for charter-base quality among more than 650 bareboat-charter respondents in 2012.[40]
- 52% of surveyed charter brokers said offering unique services was used to retain customers in 2023.[41]
- 4.4 out of 5 was the average rating for orientation, chart briefing and onboard checkout among more than 650 respondents in 2012.[40]
Lead generation in the charter industry
- 30 or more marketing channels were used by Fraser to target yacht buyers or charterers, according to its marketing figures.[44]
- 450 qualified leads per month were produced by Fraser's marketing actions, according to its yacht-marketing figures.[44]
- 64% was the increase in NetJets' conversion volume after call extensions were introduced in paid search advertisements.[42]
- 1,500 user itineraries per week were processed by Skyjet's private-jet-charter mobile pricing tool after launch.[43]
- 84% was the increase in NetJets' lead-conversion rate after call extensions were introduced in paid search advertisements.[42]
09 Statistics
Marketing & Brand
We treat marketing-channel performance as a measurable input, with broker survey results like 73% using digital marketing to attract new clients in 2023.
Marketing in the charter industry
- 92% of surveyed charter brokers used word of mouth to attract new clients in 2023.[41]
- 2.5 million YouTube-channel views per year were reported by Fraser in its yacht-marketing figures.[44]
- 13 million social-media engagements per year were reported by Fraser in its yacht-marketing figures.[44]
- 630,000 website views per month were reported by Fraser as its average website traffic level.[44]
- 73% of surveyed charter brokers used digital marketing to attract new clients in 2023.[41]
Digital marketing in the charter industry
- 84% was the increase in NetJets' lead-conversion rate after call extensions were added to search advertisements.[42]
- 50% was the increase in Skyjet mobile traffic in the first quarter of 2015 compared with the fourth quarter of 2014.[43]
- 73% of surveyed charter brokers said digital marketing was used to attract new clients in 2023.[41]
- 50% of surveyed charter brokers said social media was used to reach clients in 2023.[41]
Branding in the charter industry
- 400,000 or more followers across social platforms were reported by Fraser in its yacht-marketing figures.[44]
- 23,000 valued clients received Sunseeker Brokerage mailouts, according to its yacht-marketing brochure.[45]
- 2.5 million social-media users were reached by Sunseeker Brokerage in 2024, according to its yacht-marketing brochure.[45]
- 337% was the reported increase in Sunseeker Brokerage's YouTube views over the prior 12 months.[45]
Influencer Marketing in the transportation and logistics sector (sector benchmark)
- 49% of B2B marketers selected industry relevance as a criterion for choosing influencers in 2025, globally.[47]
- 53% of U.S. B2B marketers reported a growing dedicated influencer-marketing budget in 2024 survey data.[48]
- 43% of worldwide B2B marketers who achieved positive results said micro-influencers generated the most success in 2024.[48]
- 29% of B2B companies planned to adopt influencer marketing within the following year in 2025, globally.[47]
- 55% of B2B companies used influencers in 2025, according to a global survey of marketing decision-makers.[47]
10 Statistics
Operations & Execution
We track operational reliability and utilization effects, including Wheels Up flight completion at 99.4% in the second quarter of 2026 and A-30 on-time at 86.8%.
Process optimization in the charter industry
- 200,000+ annual flight hours are generated by Vista America’s charter-management fleet, using demand from memberships, wholesale channels and digital distribution in 2026.[49]
- 19% more hours per aircraft were flown in 2025 than in 2019 across business aviation, indicating higher utilization and more professional charter operations.[14]
- 7.3% annual growth increased fractional business-aviation fleets from 990 aircraft in 2019 to 1,510 in 2025, expanding the operating scale available to charter customers.[14]
- 22% fewer live flight legs reduced Wheels Up flight revenue by $197.0 million in 2024, while an 8% decline in revenue per live flight leg reduced it by a further $53.2 million in the United States.[21]
Operational efficiency in the charter industry
- 50% fewer delays longer than three hours were reported by Wheels Up in the second quarter of 2026 compared with the prior-year period.[21]
- 86.8% of Wheels Up flights achieved A-30 on-time performance in the second quarter of 2026, up from 80.3% a year earlier in the company’s private-jet operations.[21]
- 99.4% was Wheels Up’s completion rate in the second quarter of 2026, up from 97.5% in the prior-year period.[21]
- 69% fewer delays longer than three hours were reported by Wheels Up in its second-quarter 2026 operational comparison table.[21]
- 1.2% of Wheels Up trips experienced delays longer than three hours in the second quarter of 2026, down from 2.8% a year earlier.[21]
Quality management in the charter industry
- 800+ Signature members represented one-third of Wheels Up’s membership base in 2026, with the company linking the product to increased flying activity and revenue quality.[21]
- 97.5% was Wheels Up’s flight-completion rate in the comparable second-quarter period before its improvement to 99.4% in 2026.[21]
- 1% of Wheels Up trips experienced delays of three hours or more in the second quarter of 2026, according to the company’s operational-reliability update.[21]
- 82% fewer cancellations were reported by Wheels Up in the second quarter of 2026 compared with the prior-year period.[21]
Supply chain in the charter industry
- $12.4 million of Wheels Up’s 2024 cost-of-revenue increase came from higher reserves for excess and obsolete maintenance-parts inventory during fleet modernization.[21]
- 2.4 million tonnes of sustainable aviation fuel were expected to be available to airlines in 2026, equal to 0.8% of total fuel consumption relevant to charter operators using commercial supply networks.[50]
- $2.0 million of Wheels Up’s 2024 cost-of-revenue increase related to employee restructuring, including actions connected with exiting underutilized maintenance facilities.[21]
- Over 15 years was the average aircraft age forecast for the global airline fleet in 2026 as supply-chain constraints delayed fleet renewal, affecting charter-capable aircraft availability.[50]
Outsourcing / Offshoring in the transportation and logistics sector (sector benchmark)
- Across surveyed logistics companies in Germany, the rest of Europe and Latin America, 65% expected outsourcing to continue increasing in 2026.[51]
- Across surveyed logistics companies in Germany, the rest of Europe and Latin America, about 60% had fully outsourced transportation services in 2026.[51]
- Across surveyed logistics companies in Germany, the rest of Europe and Latin America, 25% had fully outsourced warehouse operations in 2026.[51]
- Across surveyed logistics companies in Germany, the rest of Europe and Latin America, 57% planned outsourcing projects in warehousing in 2026.[51]
11 Statistics
Finance & Pricing
We connect pricing and cost movements to revenue outcomes, including Wheels Up’s 22% fewer live flight legs reducing flight revenue by $197.0 million in 2024.
Pricing strategy in the charter industry
- 8% lower revenue per live flight leg contributed to a $53.2 million reduction in Wheels Up flight revenue in 2024, reflecting a shift toward more profitable flying.[21]
- 40% of Dream Yacht Charter’s revenue during the second week of August 2024 came from bookings made within four weeks of departure.[25]
- $4.7 million of additional group-charter revenue partly offset Wheels Up’s lower flight revenue in 2024.[21]
- 22% fewer live flight legs reduced Wheels Up flight revenue by $197.0 million in 2024 as the operator emphasized more profitable flying.[21]
Cost reduction in the charter industry
- 4% year-on-year growth in non-fuel costs was forecast for the global airline industry in 2026, affecting charter operators through shared aviation labor and service suppliers.[50]
- $2.7 million lower expenses associated with FAA-certificate consolidation contributed to Wheels Up’s 2024 cost-of-revenue reduction.[21]
- $2.0 million of restructuring charges were recorded by Wheels Up in 2024 as the company exited underutilized maintenance facilities.[21]
- 26.0% of airline operating expenses were labor costs in 2026, making labor the largest cost category for operators exposed to the same aviation maintenance and flight-crew markets.[50]
- $22.8 million lower expenses from Atlanta Member Operations Center activities contributed to Wheels Up’s 2024 cost-of-revenue reduction.[21]
Profitability in the charter industry
- 3.9% was the expected global airline net-profit margin in 2026, a thin-margin benchmark for charter operators operating within the broader aviation system.[50]
- 6.4% was the estimated global airline EBIT margin in 2024, compared with a 3.4% net margin.[50]
- $32 billion was estimated global airline net profit in 2024, equal to a 3.4% net margin for the aviation market serving as the operating environment for air charter.[50]
- 7% to 9% of purchase price was the advertised annual charter-program income for yachts in 2026 before depreciation and other ownership costs.[17]
- $1.5 billion was the expected improvement in global airline net profitability in 2026, despite operating expenses forecast at $981 billion.[50]
Financial planning in the charter industry
- 50 annual flight hours is the minimum commonly specified for NetJets fractional ownership, with owners also paying monthly maintenance and hourly operating fees.[52]
- $4.5 billion was the expected incremental cost of sustainable aviation fuel for the global airline industry in 2026, relevant to charter operators planning fuel procurement and emissions compliance.[50]
- $1 billion was the projected additional cost of CORSIA obligations for airlines in 2025, affecting charter operators covered by international aviation-emissions rules.[50]
- $86 per barrel was the average jet-fuel price forecast for 2025 in IATA’s global outlook, an input to charter budgeting and fuel-surcharge planning.[50]
- $981 billion was forecast global airline operating expense for 2026, providing the cost environment in which air-charter operators plan fleet, labor and fuel budgets.[50]
12 Statistics
Product & Service
We use charter product capacity and booking behavior indicators, including 2,100 charter yachts of at least 66 feet available year-to-date in 2025.
Product development in the charter industry
- 73% of Dream Yacht Worldwide’s U.S.-based clients booked the Caribbean and Bahamas region.[53]
- The global charter fleet of yachts at least 66 feet grew from about 2,000 in 2024 to about 2,100 year-to-date in 2025.[54]
- 15% growth in cabin-charter bookings made in 2024 for 2025 vacations was reported by Dream Yacht Worldwide.[53]
- 108% more bookings were recorded for May and June 2025 vacations by Dream Yacht Worldwide compared with the previous year.[53]
- 2,100 charter yachts of at least 66 feet were available globally year-to-date in 2025, up from approximately 1,550 in 2019.[54]
Product lifecycle in the charter industry
- About 1,600 yachts of at least 66 feet were available for charter globally in 2020.[54]
- About 1,550 yachts of at least 66 feet were available for charter globally in 2019.[54]
- About 1,800 yachts of at least 66 feet were available for charter globally in 2023.[54]
- About 1,650 yachts of at least 66 feet were available for charter globally in 2021.[54]
- About 1,700 yachts of at least 66 feet were available for charter globally in 2022.[54]
After-sales in the charter industry
- 500% higher call-centre sales followed implementation of a proactive customer-feedback module at a leading airline using Charter software.[55]
- Each of the baggage, reservations or ticketing, and customer-service categories accounted for more than 10% of aviation complaints from 2008 through 2019.[56]
- 24 hours after customers’ initial service-centre contact, the airline began conducting daily feedback interviews using the proactive feedback module.[55]
- More than 53,000 aviation consumer complaints from 2008 through 2019 concerned flight problems, including cancellations and delays.[56]
- 468 complaints, representing less than 1% of 173,284 complaints received from 2008 to 2019, concerned U.S. charter airlines.[56]
Value proposition in the charter industry
- One-week minimum charter durations replaced 10- to 14-day minimums for some yachts seeking to stimulate bookings in 2025.[57]
- 3,000-plus charter days were exceeded by IYC in 2024.[57]
- 48.2% annual booking rates were recorded across approximately 100 charter vessels in the Seychelles sample.[17]
- $115 million in charter fees was generated by IYC in 2024 after exceeding 3,000 charter days.[57]
- 22% growth in retail charter income was reported by Ocean Independence in 2024.[57]
13 Statistics
Sustainability & Ethics
We track reported emissions and renewable-energy uptake, including 928 tonnes of carbon-dioxide equivalent from Air Charter Service internal operations in 2021–2022.
Sustainability in the charter industry
- 31% of North American motorcoach manufacturers incorporated renewable-energy sources into operations in 2025.[18]
- 62% of North American motorcoach manufacturers included recycling in their strategic plans in 2025.[18]
- 54% of North American motorcoach manufacturers had energy-conservation initiatives in 2025.[18]
- 54% of North American motorcoach manufacturers set carbon-emissions targets in 2025.[18]
- 1.737 billion miles were traveled by the U.S. and Canadian motorcoach industry in 2024.[18]
Carbon footprint in the charter industry
- 928 tonnes of carbon-dioxide equivalent were reported by Air Charter Service for internal operations during its 2021–2022 reporting period.[58]
- 569 tonnes of carbon-dioxide equivalent, or 61.3% of Air Charter Service’s internal emissions, came from Scope 3 sources during its 2021–2022 reporting period.[58]
- 53.5 metric tonnes of carbon-dioxide equivalent were emitted by six charters of M/Y NOI in 2024.[59]
14 Statistics
Risk, Compliance & Legal
We capture risk-management and cyber readiness signals that affect operators and partners, including 69% moving away from purely reactive risk strategies by 2026.
Compliance in the charter industry
- 53% of motorcoach operators said their insurance premiums more than doubled during the five years preceding the 2026 survey.[18]
- 98% of motorcoach operators reported insurance-premium increases during the five years preceding the 2026 survey.[18]
- 82% of motorcoach operators expected a higher federal minimum financial-responsibility requirement to negatively affect their businesses in 2026.[18]
- 49% of motorcoach operators paid at least $20,000 in liability premiums per power unit in the 2026 survey.[18]
- 98.5% of motorcoach operators used at least one safety technology in the 2026 survey.[18]
Risk Management in the transportation and logistics sector (sector benchmark)
- Across 400 global transportation and logistics decision-makers, 57% ranked infrastructure investment among their biggest opportunities for the next two years in 2024.[60]
- Across global transportation and logistics companies, 90% reported having robust risk-management frameworks in 2026, according to a survey of 331 transportation leaders.[61]
- Among global logistics decision-makers at consumer brands, 60% were already using artificial intelligence extensively for risk management in 2025.[62]
- Across global transportation and logistics companies, 75% had moved away from purely reactive risk strategies by 2026, according to a survey of 331 transportation leaders.[61]
- Among global logistics decision-makers at consumer brands, 59% identified building risk-management frameworks as a strategic priority in 2025.[62]
Cybersecurity in the transportation and logistics sector (sector benchmark)
- Among Florida transportation and logistics organizations, 46% conducted tabletop exercises for ransomware readiness in 2024.[63]
- Among global transportation executives, 53% said cybersecurity was included in broader corporate strategy discussions in 2024.[64]
- Among global transportation executives, 70% identified digital transformation as a barrier to cybersecurity resilience in 2024.[64]
- Among global transportation executives, 69% said cyber resilience remained primarily the responsibility of cybersecurity teams rather than an enterprise-wide priority in 2024.[64]
- Among Florida transportation and logistics organizations, 40% had an incident-response plan for ransomware readiness in 2024.[63]
Data Privacy in the transportation and logistics sector (sector benchmark)
- Among European freight and transport organizations, 18% identified data security as a concern when exchanging information in 2024.[65]
- Among European freight and transport organizations, 16% identified data privacy as a concern when exchanging information in 2024.[65]
- Among third-party logistics providers surveyed in the United States, 50% cited privacy concerns as an obstacle to sharing data with external partners in 2024.[16]
- Among transportation shippers surveyed in the United States, 36% cited privacy concerns as an obstacle to sharing data with external logistics partners in 2024.[16]
- Among third-party logistics providers surveyed in the United States, 13% did not share data with external partners in 2024, partly because of privacy and security concerns.[16]
Crisis Management in the transportation and logistics sector (sector benchmark)
- Among shippers surveyed in the 3PL market, 13% identified risk management and contingency planning as a major challenge in 2024.[66]
- Among transportation and logistics organizations surveyed globally during the COVID-19 crisis, 43% believed additional crisis planning would have added value in 2020.[67]
- Among transportation and logistics organizations surveyed globally during the COVID-19 crisis, 40% had a pandemic plan before the crisis in 2020.[67]
- Among large companies globally, 82% reported having business continuity plans in 2025, while nearly 40% had never tested them.[68]
- Among transportation and logistics organizations surveyed globally during the COVID-19 crisis, 69% reported that their business had been affected in 2020.[67]
15 Statistics
Globalization & Expansion
We track cross-border non-scheduled traffic and operator footprint context, including 173.1 million international non-scheduled revenue passengers in 2024.
Globalization in the charter industry
- 1,959 motorcoach companies operated across the United States and Canada in 2024, including 1,829 U.S. companies and 130 Canadian companies.[18]
- 50,968 motorcoaches operated across the United States and Canada in 2025, including 49,543 in the United States and 1,425 in Canada.[18]
- 173.1 million international non-scheduled revenue passengers traveled worldwide in 2024, up 4.5% year over year, according to ICAO.[69]
- International non-scheduled traffic represented 3.0% of total international revenue passenger traffic worldwide in 2024.[69]
- 1,891 motorcoach companies operated across the United States and Canada in 2025, with 1,769 based in the United States and 122 in Canada.[18]
Supplier management in the charter industry
- 96% was the revenue gain reported by Peoria Charter by June 2023 compared with its pandemic-period performance, returning the operator to 2019 earnings.[26]
- 60 MCI motorcoach deliveries had been made to Illinois-based Peoria Charter by September 2023, demonstrating a long-term supplier relationship.[26]
- 303.0 million dollars in cash was paid for REV Group’s Collins school-bus business in January 2024, involving a supplier-side consolidation relevant to passenger transportation operators.[21]
- Two 2024 MCI J4500 coaches were delivered to Peoria Charter in September 2023.[26]
Stakeholder management in the charter industry
- 76,949 jobs were supported by the U.S. and Canadian motorcoach industry in 2023.[18]
- 14.9 billion passenger miles were recorded by U.S. motorcoach group travel in 2024.[18]
- 39.8 billion dollars in direct spending was generated by U.S. motorcoach group travelers in 2024.[18]
- 75,859 jobs were supported by the U.S. and Canadian motorcoach industry in 2024.[18]
Distribution channels in the charter industry
- 8.3% of U.S. and Canadian motorcoach companies provided rural scheduled services in 2024.[18]
- 9.4% of U.S. and Canadian motorcoach companies provided commuter services in 2024.[18]
- 9.4% of U.S. and Canadian motorcoach companies provided urban scheduled services in 2024.[18]
- 30.6% of U.S. and Canadian motorcoach companies provided tour services in 2024.[18]
- 23.6% of U.S. and Canadian motorcoach companies provided sightseeing services in 2024.[18]
Key questions about the charter industry
How large is the global air charter services market in 2025?
What growth rate does the market forecast for 2026–2034?
Which companies lead the charter industry?
What technology shifts are showing up in charter-adjacent operations?
How fragmented is the U.S. charter market operationally?
What utilization level do charter business aircraft show in recent data?
Cite This Report
This report is designed to be cited. We maintain stable URLs and versioned verification dates. Copy the format appropriate for your publication below.
Samuel Norberg. (2026, November 11). Charter Industry Statistics. Gitnux. https://gitnux.org/charter-industry-statistics
Samuel Norberg. "Charter Industry Statistics." Gitnux, 11 Nov 2026, https://gitnux.org/charter-industry-statistics.
Samuel Norberg. 2026. "Charter Industry Statistics." Gitnux. https://gitnux.org/charter-industry-statistics.
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Social media in the charter industry