Gitnux/Report 2026

Convenience Store Industry Statistics

See why convenience store spending and store activity are still shifting, with 2025 gains in what shoppers buy and where they buy it. The page puts the sharpest contrasts in front of you, from staffing and labor pressures to evolving sales patterns by format, so you can spot what is changing before it becomes the new normal.
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November 11, 2026Updated
Convenience Store Industry Statistics
How this report is researched
01Editorial Scope

Gitnux editors write the brief first: the topic, the inclusion rules, and the frame for what belongs.

02Source Research

Agents search the published record and log every extracted figure back to the passage it came from.

Read our full methodology →

Search agents attach provenance to every extracted figure.

Next review: within 31 days

01 Industry overview

The convenience store industry at a glance

The U.S. convenience store industry generated $817.5 billion in total sales in 2025 across 151,975 stores, while foodservice and merchandise sales reached a record $341.2 billion.

$817.5B[2]
Total U.S. sales, 2025
151,975[2]
U.S. stores, 2026 count
$341.2B[2]
Inside sales, 2025
2.75M[2]
Industry jobs, 2025
Market size
U.S. convenience stores recorded $817.5 billion in total sales in 2025, including $341.2 billion in foodservice and merchandise sales and $476.3 billion in fuel sales. Inside sales increased 1.7% from 2024 and reached a 23rd consecutive annual record.[2]
Forecast & CAGR
IGD forecasts global convenience-channel sales to rise from approximately $900 billion in 2025 to more than $1 trillion in 2030, implying a 3.5% CAGR. The channel’s share of grocery spending is projected to decline from 10.7% in 2025 to 10.4% in 2030 as discounters, supermarkets and rapid-delivery services expand.[62]
Market share & regions
North America was the largest convenience market in 2025, according to IGD, with convenience representing 16.9% of grocery sales; its share is forecast to fall to 15.1% by 2030. Europe’s share is projected to rise from 11.3% to 11.9%, while Asia is expected to deliver the largest absolute sales increase.[62]
Segmentation
In the U.S. in 2025, fuel accounted for 65.0% of convenience-store sales dollars, while foodservice contributed 28.5% of inside sales. Foodservice also generated 39.6% of inside gross-margin dollars in 2024, reflecting its higher-margin role relative to many packaged-goods categories.[2][19]
Key players & concentration
The U.S. market remains fragmented: operators with 10 or fewer stores controlled 63% of the 151,975-store base at the end of 2025, while the five largest chains accounted for approximately 16% of total store count. Alimentation Couche-Tard’s Circle K network increased to 6,038 U.S. locations in 2026 rankings.[13][19]
Pricing
The average U.S. gasoline price at convenience stores declined from $3.30 per gallon in 2024 to $3.11 in 2025, a 5.9% decrease. Despite lower prices, average fuel margins reached 43.7 cents per gallon in 2025, according to NACS benchmarking data cited in a company filing.[2][13]
Trends, drivers & challenges
Foodservice, prepared food and beverages remain major growth drivers, while fuel-price volatility and declining fuel volumes pressure revenue. Operating costs increased 4.2% in 2025, and payment-card fees reached a record $21.3 billion; convenience stores nevertheless sold an estimated 80% of U.S. consumer-purchased fuel.[2]
Consumer behavior & competition
The average U.S. convenience store recorded 45,160 transactions per month in 2025, or 1,484 per day, down 2.7% year over year. Competition is intensifying from discount retailers, supermarkets with smaller formats and rapid-delivery platforms; IGD expects convenience’s global grocery share to fall from 10.7% in 2025 to 10.4% in 2030.[2][62]
M&A
Consolidation continued in 2025–2026: Alimentation Couche-Tard completed its acquisition of 270 GetGo Café + Market stores from Giant Eagle, helping Circle K reach 6,038 locations in the 2026 U.S. retailer rankings. The fragmented market remains a target for further acquisitions because 63% of stores are controlled by operators with 10 or fewer locations.[19][13]
Latest news
Seven & i Holdings said 7-Eleven planned to close 645 North American stores during fiscal 2026, running from March 1, 2026 through February 28, 2027, while opening 205 stores. The closure figure includes some locations converted to wholesale fuel stores rather than fully shut down.[63]

02 Ranking

Top 10 Companies in the Convenience Store Industry

The leading companies in the convenience store industry, ranked on market impact, performance, momentum, innovation and brand popularity.

Updated November 11, 2026 · Next review December 11, 2026

Verdict

Casey's General Stores and Wawa are tied at the top of Gitnux's 2026 convenience store ranking with an Overall score of 9.3 each.

Ranked by Overall score · How we score ↓

Editor's top 3 picks

Where to start, by need.

  1. #1 Overall · Leader in convenience retail

    Casey's General Stores

    US

    Ranked #1 · 9.3 · Convenience retail

    Why we picked it: Nearly 3,000 U.S. sites operate in the fuel-led convenience model, alongside foodservice.

  2. #2 overall

    Wawa

    US

    Ranked #2 · 9.3 · Convenience retail

    Why we picked it: Foodservice scale is built into the store footprint, where inside sales reach record levels industrywide.

  3. #3 overall

    QuikTrip

    US

    Ranked #3 · 9.3 · Convenience retail

    Why we picked it: Broad 23-state footprint reflects the fragmented U.S. store base where operators with 10 or fewer stores hold 63%.

Pick 1 is the #1 company overall. No other segment places in the top 5, so picks 2 and 3 follow rank.

Full ranking

Sort by
Top 10 companies in the convenience store industry, 2026 – Gitnux ranking
#CompanyOverall ↓Company snapshot
1

Casey's General Stores

Convenience retail · US

9.3
2

Wawa

Convenience retail · US

9.3
3

QuikTrip

Convenience retail · US

9.3
4

FEMSA

Convenience retail · MX

9.3
5

Alimentation Couche-Tard

Convenience retail · CA

9.1
6

Lawson

Lawson convenience stores, Asia · JP

9.1
7

CP All

7-Eleven Thailand convenience stores · TH

8.7
8

Pilot Company

Travel centers and convenience stores, North America · US

8.7
9

Reitan Retail

7-Eleven and kiosk stores, Northern Europe · NO

8.7
10

Seven & i Holdings

7-Eleven convenience stores, global · JP

8.5

How we score

  • Impact (30%): scale and weight in the market (revenue, market share, employees, market position).
  • Performance (20%): recent revenue growth and operating margin; an analyst assessment where a company does not publish them.
  • Momentum (20%): growth trajectory and future potential.
  • Innovation (15%): R&D intensity and how technologically advanced the company is.

Popularity (brand search demand, 15%) counts toward Overall but is not published as a column. Overall leaves out what is not known.

Scale Scores are shown on a 7–10 scale with one decimal; bars start at 7.0.

Cadence Recalculated when new figures are published; next review December 11, 2026.

Independence. Rankings are editorially independent. Scores, ranks, picks and the verdict follow the method above; no company can pay to change them.

Cite this ranking

APA

Gabrielle Fontaine. (2026, February 13). Top 10 companies in the convenience store industry. In Convenience Store Industry Statistics. Gitnux. https://gitnux.org/convenience-store-industry-statistics/#top-companies

report visual · Comparison

Convenience store count (United States)

Texas leads with 17K.

Texas17K
California12K
Florida9,730
New York7,561
Georgia7,092
Ohio5,833
source-verifiedconvenience.org

04 Statistics

Technology & Innovation

Self-checkout adoption is established in the U.S. at 36% of surveyed operators in 2025, while EU digital intensity reached 74% at least basic in 2024.

Automation in the convenience store industry

  • 36% of surveyed convenience, grocery and bottle-shop operators used self-checkout, United States, 2025.[1]
  • 33% of convenience and fuel outlets had self-checkout kiosks, United States, 2023.[2]
  • 4 of 10 convenience brands visited had self-checkouts in at least 80% of locations, 2024.[3]
  • 7 of 10 convenience brands visited had self-checkouts in more than 50% of their locations, 2024.[3]

Digital Transformation in the retail and e-commerce sector (sector benchmark)

  • Across EU businesses, 74% reached at least a basic level of digital intensity in 2024.[4]
  • Across retail and consumer-goods companies, 70% of business functions had generative AI adopted or piloted in 2025.[5]
  • Among EU large businesses, 96% reached at least a basic level of digital intensity in 2025.[4]
  • Among EU small and medium-sized enterprises, 71% reached at least a basic level of digital intensity in 2025.[4]

Technology Adoption in the retail and e-commerce sector (sector benchmark)

  • Across US and European retailers, 16% had fully scaled artificial intelligence in 2025.[6]
  • Across US and European retailers, 21% had fully scaled edge computing technologies in 2025.[6]
  • Across US and European retailers, 23% had fully scaled wireless communication technologies such as RFID or Bluetooth in 2025.[6]
  • Across US and European retailers, 66% had moved beyond exploration and testing of store-intelligence technologies in 2025.[6]
  • Across US and European retailers, 27% had fully scaled cameras and sensors in 2025.[6]

Cloud Computing in the retail and e-commerce sector (sector benchmark)

  • Across EU enterprises using paid cloud services, 45.52% hosted enterprise databases in the cloud in 2025.[4]
  • Across EU enterprises using paid cloud services, 85.15% used cloud-based email in 2025.[4]
  • Across EU enterprises using paid cloud services, 71.53% used cloud-based file storage in 2025.[4]
  • Across EU enterprises using paid cloud services, 71.69% used cloud-based office software in 2025.[4]
  • Across EU enterprises, 52.74% used paid cloud-computing services in 2025.[4]

Big Data in the retail and e-commerce sector (sector benchmark)

  • Across retail companies, 23% were using artificial intelligence in production to resolve customer identities or prepare customer data for marketing or analytics in 2025.[7]
  • Across EU enterprises, 33.02% performed data analytics using their own employees in 2025.[4]
  • Across EU enterprises, 26.20% performed data analytics on transaction records such as sales and payment records in 2025.[4]
  • Across retail companies, 64% said their customer data was structured and accessible enough to support artificial-intelligence use cases in 2025.[7]

IoT in the retail and e-commerce sector (sector benchmark)

  • Among retail enterprises undertaking digital transformation, 17% were using IoT at a limited level in 2024.[8]
  • Among retail and consumer organizations, 32.4% identified IoT adoption as a technology strategy driving observability needs in 2024.[9]
  • Among retail enterprises undertaking digital transformation, 32% were using IoT at an advanced level in 2024.[8]
  • Among retail enterprises undertaking digital transformation, 87% were using IoT technology in 2024.[8]
  • Among retail enterprises undertaking digital transformation, 38% were using IoT at a moderate level in 2024.[8]

Innovation in the convenience store industry

  • 33% of convenience stores offered curbside pickup, up 5 percentage points from the prior year, 2024.[3]
  • 11% growth in average convenience-store square footage created more room for category expansion and innovation, United States, 2025.[10]
  • 33% of convenience-store shoppers used pickup through a store app or website, United States, 2024.[3]

05 Statistics

Data & Analytics

Retailers keep building loyalty and identity capabilities: 10 million-plus Casey’s Rewards members were reported at the end of fiscal 2026, and 2,900 Casey’s stores in 19 states used GSTV retail media in 2025.

Business intelligence in the convenience store industry

  • 69% of U.S. convenience-store shoppers were likely to read pump promotions in 2025.[11]
  • 33% of top-tier U.S. convenience retailers’ customers used their retailer’s app in 2025.[12]
  • 2,900 U.S. Casey’s stores in 19 states were included in the chain’s retail-media partnership with GSTV in 2025.[11]
  • 51% of top-tier U.S. convenience retailers’ customers used loyalty programs in 2025.[12]
  • 30% of bottom-tier U.S. convenience retailers’ customers used loyalty programs in 2025.[12]
  • 10 million-plus Casey’s Rewards members were reported at the end of fiscal 2026 in the U.S.[13]

Data analytics in the convenience store industry

  • 60.1% was Wawa’s share of loyal visitors, defined as visitors attending at least twice monthly, in May 2024.[14]
  • 81% of convenience-store locations visited in 2021 reportedly offered loyalty access through a mobile app.[3]
  • 91% of convenience-store locations visited in 2023 reportedly offered a loyalty program.[3]
  • 7.2% was the five-year compound annual foot-traffic growth rate for top-tier U.S. convenience retailers through 2025.[12]
  • 99% of convenience-store locations visited in 2023 reportedly offered loyalty access through a mobile app.[3]
  • 88% of convenience-store locations visited in 2022 reportedly offered loyalty access through a mobile app.[3]

Data Quality in the retail and e-commerce sector (sector benchmark)

  • Across retail and e-commerce, 62% of respondents rated their data-management practices only somewhat effective in 2024.[15]
  • Across retail and e-commerce, 66% of respondents rated their identity-resolution ability only somewhat effective in 2024.[15]
  • Across retail and e-commerce, 48% of respondents rated their customer-data collection methods only somewhat effective in 2024.[15]
  • Across retail and e-commerce, 66% of respondents identified data-quality controls as a significant challenge in 2024.[15]
  • Across retail and e-commerce, 29% of respondents rated their customer-data collection methods not very effective in 2024.[15]

Data Governance in the retail and e-commerce sector (sector benchmark)

  • Across retail and CPG companies, 31% of respondents cited the lack of a corporate data strategy and semantic layer as a key challenge in 2025.[16]
  • Across retail and e-commerce, 57% of respondents identified data governance as a significant challenge in 2024.[15]
  • Across retail and CPG companies, 35% of respondents cited inconsistent or incorrect answers to data questions as a governance-related blocker in 2025.[16]
  • Across retail and consumer-products companies, 53.5% of respondents said regulatory compliance was not a significant data challenge in 2025.[17]
  • Across retail and consumer-products companies, 66% of respondents said their data-management capabilities were only somewhat unified in 2025.[17]
  • Across retail and consumer-products companies, 96% of respondents said breaking down data silos was a significant challenge in 2025.[17]

KPIs in the convenience store industry

  • 82 points was Wawa’s 2026 South regional customer-satisfaction score on the ACSI 0–100 scale.[18]
  • 78 points was Maverik’s 2026 West regional customer-satisfaction score on the ACSI 0–100 scale.[18]
  • 80 points was QuikTrip’s 2026 U.S. convenience-store customer-satisfaction score on the ACSI 0–100 scale.[18]
  • 83 points was Sheetz’s 2026 Midwest regional customer-satisfaction score on the ACSI 0–100 scale.[18]
  • 160 million convenience-store transactions per day was the U.S. industry average reported for 2022.[19]
  • 82 points was Meijer’s 2026 U.S. convenience-store customer-satisfaction score on the ACSI 0–100 scale.[18]

06 Statistics

Strategy & Growth

Growth in the convenience store industry

  • 1.0% same-store-sales growth was reported by FEMSA’s Proximity Americas Division in 2025.[13]
  • 14.6% growth brought FEMSA Proximity Europe revenue to Ps. 57,028 million in 2025.[13]
  • 3.6% annualized industry growth was reported for the convenience-store industry since 2015 in a 2025 filing.[13]
  • 1,125 net new stores were added by FEMSA’s Proximity Americas Division during 2025.[13]
  • 7.0% growth brought FEMSA Proximity Americas revenue to Ps. 328,839 million in 2025.[13]
  • $818 billion was the estimated U.S. addressable convenience-retail market in 2025.[13]

Differentiation in the convenience store industry

  • 27.6% of U.S. consumers selected convenience-store locations for loyalty perks in 2024.[19]
  • 92% of audited convenience-store visits involved a location with a loyalty program in 2024.[3]
  • $323 million was Casey’s foodservice gross profit in fiscal 2025.[13]
  • 58% of surveyed consumers were more likely to choose a brand with a loyalty program in 2024.[3]
  • $342 million was Casey’s foodservice gross profit in fiscal 2024.[13]
  • 50.0% was Casey’s foodservice gross-profit margin in fiscal 2025.[13]

Mergers and acquisitions in the convenience store industry

  • 400 Kum & Go stores across 13 states were acquired by Maverik in 2023.[20]
  • 281 TravelCenters of America locations across 44 states were acquired by BP in 2023.[21]
  • 63 EG Group stores were acquired by Casey’s in August 2023.[20]
  • 270 GetGo Café + Market convenience and fuel stores were included in Couche-Tard’s 2024 acquisition agreement.[22]
  • 198 CEFCO stores were acquired by Casey’s in July 2024.[23]
  • $1.6 billion was the announced value of Couche-Tard’s 2024 acquisition of GetGo Café + Market from Giant Eagle.[21]

Strategic partnerships in the convenience store industry

  • 11,040 7-Eleven stores were operated by Korea Seven, affiliated with Lotte Group, as of December 31, 2024.[24]
  • 7,650 7-Eleven stores were operated by President Chain Store Corporation as of December 31, 2024.[24]
  • 15,945 7-Eleven stores were operated by CP ALL, a licensee affiliated with Charoen Pokphand Group, as of December 31, 2024.[24]
  • 500 7-Eleven stores operated in Singapore at the end of December 2023 under the group’s international network.[24]
  • 47 7-Eleven stores operated in India at the end of December 2023 under the group’s international network.[24]
  • 2,566 7-Eleven stores operated in Malaysia at the end of December 2023 under the group’s international licensee network.[24]

07 Statistics

People & Workforce

Workforce churn remains a constraint, with about one-third of convenience-retail employees leaving within their first 90 days in 2026.

Hiring in the convenience store industry

  • 26 applications were required on average to fill a convenience-store position, United States, 2025.[2]
  • 10 days was the average time required to fill a convenience-store position, United States, 2025.[2]
  • $1,294 was the average cost to hire a full-time hourly convenience-store associate, United States, 2023.[2]
  • Approximately 2.7 million people worked in United States convenience stores, 2024.[2]
  • $1,119 was the average cost to train a newly hired full-time hourly convenience-store associate, United States, 2023.[2]

Employee retention in the convenience store industry

  • 60.8% was the employee turnover rate among top-decile convenience companies, United States, first half of 2025.[2]
  • $933 was the average cost to onboard a full-time convenience-store associate, United States, 2025.[2]
  • Convenience-store employee turnover typically exceeded 100%, United States, 2025.[2]
  • $1,816 was the average cost to onboard a convenience-store manager, United States, 2025.[2]
  • About one-third of convenience-retail employees left within their first 90 days, United States, 2026.[2]

Remote Work in the retail and e-commerce sector (sector benchmark)

  • Across U.S. retail trade, employees worked from home for 15.14% of full paid working days in 2022.[25]
  • Across U.S. retail trade, employees worked from home for 14.02% of full paid working days in 2025.[25]
  • Across U.S. retail trade, employees worked from home for 13.46% of full paid working days in 2024.[25]
  • Across U.S. retail trade, employees worked from home for 14.09% of full paid working days in 2026.[25]
  • Across U.S. retail trade, employees worked from home for 14.03% of full paid working days in 2023.[25]

Hybrid Work in the retail and e-commerce sector (sector benchmark)

  • Across retail organizations globally, 55% of employees worked from the office five days per week in 2025.[26]
  • Across retail organizations globally, 42% used mandated office days as their hybrid-work model in 2025.[26]
  • Across U.K. employers, 65% required hybrid employees to attend the workplace a minimum number of days in 2025.[27]
  • Across U.K. employers, 23% used informal manager-employee arrangements for hybrid work in 2025.[27]
  • Across U.K. employers, 42% had a formal hybrid-working policy in 2025.[27]

Upskilling in the convenience store industry

  • $5,000 was the additional average training investment required after hiring a convenience-store manager, United States, 2025.[2]
  • $23.10 per labor hour was spent by top-decile convenience companies, compared with $18.22 by bottom-decile companies, United States, first half of 2025.[2]

Employee Engagement in the retail and e-commerce sector (sector benchmark)

  • Across retail employees, 84% would recommend their company as a great place to work in Culture Amp’s 2024 dataset.[28]
  • Across U.S. retail workers, 35% rated their personal well-being above average in Seramount’s spring 2025 survey.[28]
  • Across retail employees, 71% agreed their company contributed to their learning and development in Culture Amp’s 2024 dataset.[28]
  • Across U.S. retail workers, 24% reported one or more symptoms of burnout in Seramount’s spring 2025 survey.[28]
  • Across U.S. retail workers, 24% were promoters of their organizations in Seramount’s spring 2025 survey.[28]

Change Management in the retail and e-commerce sector (sector benchmark)

  • Across U.S. employees, 43% said organizational change during the prior year increased their stress levels in the 2025 Eagle Hill survey.[29]
  • Across organizations surveyed by Gartner, 74% of HR leaders said managers were not equipped to lead change in 2025.[30]
  • Across organizations surveyed by Gartner, 73% of HR leaders said employees were fatigued from change in 2025.[30]

08 Statistics

Customer & Sales

Customer experience in the convenience store industry

  • 70% of U.S. convenience-store shoppers said overall cleanliness influences whether they believe food is fresh in 2025.[2]
  • 74 was the 2026 U.S. convenience-store score for bathroom cleanliness, one of the lowest-rated experience measures.[18]
  • 77 was the 2026 U.S. convenience-store score for layout and store cleanliness, down 3 points year over year.[18]
  • 75 was the U.S. convenience-store customer-satisfaction score in 2026, down 1 point from 2025 on the 0–100 ACSI scale.[18]
  • 85% of U.S. shoppers had tried made-to-order food at a convenience store in 2025.[2]

Customer retention in the convenience store industry

  • 36.6% of U.S. convenience-store customers in 2022 said they would shop more frequently to earn loyalty points.[19]
  • 53% of U.S. convenience-store loyalty-program members in 2026 said the program makes them more likely to shop at a convenience store.[19]
  • 65% of U.S. convenience-store rewards members visited their primary store at least weekly in 2026, compared with 46% of nonmembers.[18]
  • 77 was the 2026 U.S. convenience-store satisfaction score for rewards members, 4 points above nonmembers.[18]
  • 64% of U.S. convenience-store rewards members visited at least weekly in 2025, compared with 45% of nonmembers.[18]

Customer acquisition in the convenience store industry

  • 20% of U.S. consumers chose a convenience store specifically for its electric-vehicle chargers in 2025.[2]
  • 72% of U.S. shoppers viewed convenience stores as viable quick-service-restaurant alternatives in 2025, up from 56% in 2024.[2]
  • 8% of U.S. convenience-store shoppers said improved customer service or employees would get more of their business in 2024.[31]
  • 27.6% of U.S. consumers chose a convenience-store location for loyalty perks in 2023.[19]
  • 71% of U.S. convenience-store shoppers said in 2022 that they discover new products and brands in convenience stores.[32]

Customer loyalty in the convenience store industry

  • 77.2% of convenience-store survey respondents in the United States belonged to a loyalty program in 2026.[2]
  • 81.9% of U.S. tobacco and nicotine shoppers belonged to a convenience-store loyalty program in 2026.[2]
  • 72% of U.S. convenience-store shoppers belonged to a loyalty program in 2025.[2]
  • 74% of U.S. convenience shoppers in 2022 said they felt valued by retailers where they were loyalty members.[19]
  • 85% of U.S. convenience-store shoppers said they would join a loyalty program if its rewards were personalized in 2025.[2]

Lead generation in the convenience store industry

  • 71% of U.S. convenience-store shoppers said they discover new products and brands in the channel, creating an acquisition opportunity for suppliers in 2022.[32]
  • 60% of U.S. convenience-store rewards members had used their primary store’s mobile app in 2025.[18]
  • 99% of audited convenience-store locations in 2023 offered loyalty-program access through a mobile app.[3]
  • 31% of surveyed convenience-store shoppers followed at least one convenience store on social media in 2024.[33]
  • 26% of audited convenience-store cashiers mentioned the loyalty program to customers in 2023.[3]

09 Statistics

Marketing & Brand

In-store digital advertising keeps attracting shoppers: 47% of U.S. convenience-store shoppers noticed digital ads on-site in 2025.

Marketing in the convenience store industry

  • 81% of audited convenience-store locations displayed loyalty-program promotional material in 2023.[3]
  • 35% of North American convenience-store shoppers said they had purchased an advertised product after seeing digital advertising in or around a store in 2024.[3]
  • 47% of U.S. convenience-store shoppers noticed digital ads on-site in 2025, up from 27% in 2024.[2]
  • More than one-third of U.S. convenience-store shoppers bought something because of an on-site digital advertisement in 2025.[2]
  • 39% of North American convenience-store shoppers said digital advertising in or around stores improves their shopping experience in 2024.[3]

Digital marketing in the convenience store industry

  • 47% of U.S. convenience-store shoppers noticed digital ads on-site in 2025.[2]
  • 26% of audited convenience-store cashiers mentioned the loyalty program to customers in 2023, despite the program often being digitally accessible.[3]
  • 35% of North American convenience-store shoppers purchased an advertised product after seeing digital advertising in or around a store in 2024.[3]
  • 99% of audited convenience-store locations made their loyalty program accessible through a mobile app in 2023.[3]
  • 27% of U.S. convenience-store shoppers noticed digital ads on-site in 2024.[3]

Branding in the convenience store industry

  • 84 was Kwik Trip’s U.S. convenience-store customer-satisfaction score in 2025, the highest among measured chains.[18]
  • 73.9% of U.S. Gen X convenience-store shoppers said they were likely to buy private-label products from their current store in 2022.[19]
  • Nearly 72% of U.S. convenience-store shoppers said they were likely to purchase private-label products from their current store in 2022.[19]
  • 82 was Wawa’s U.S. convenience-store customer-satisfaction score in 2025, tying it for second place with Sheetz.[18]
  • 83% of U.S. convenience-store shoppers were aware that convenience stores sell store-branded products in 2022.[19]

Social media in the convenience store industry

  • 1.04K was the average number of engagements per convenience-store post in Rival IQ’s 2026 benchmark landscape.[34]
  • 2.3% was Love’s Travel Stops & Country Stores’ audience growth over the 30 days measured by Rival IQ in 2026.[34]
  • 1.61% was the engagement rate of a top-performing Wawa Instagram post in Rival IQ’s 2026 convenience-store benchmark.[34]
  • 0.18% was the average engagement rate per convenience-store post in Rival IQ’s 2026 benchmark landscape.[34]
  • 2.23K engagements per post made Kwik Trip the leading convenience-store account in Rival IQ’s measured 2026 landscape.[34]

Influencer Marketing in the retail and e-commerce sector (sector benchmark)

  • 91% of brands investing in creator marketing ran an always-on component in 2026, including 62% with hybrid programs and 29% with fully continuous programs.[35]
  • 49% of brands investing in creator marketing reported sales as an impact of creator activity in 2026, compared with 60% citing brand sentiment and 58% citing awareness.[35]
  • 80% of brands investing in creator marketing increased creator budgets in 2026, while 25% raised creator spending by more than 10%.[35]
  • 58% of brands integrated retail media networks and creator marketing platforms by amplifying creator-generated content on retail media channels in 2025.[35]
  • 78% of surveyed brands reported growing creator-marketing budgets in 2025, up from 36% reporting budget growth in 2024.[35]

10 Statistics

Operations & Execution

In-store economics tighten as operating costs rise: operating expenses increased faster than inside gross profit for the second consecutive year in 2025.

Process optimization in the convenience store industry

  • 46% of North American convenience-store customers preferred self-checkout in 2024.[3]
  • 85% of North American customers who preferred self-checkout cited speed as a reason in 2024.[3]
  • 34% of convenience-store customers surveyed used a store mobile app for ordering, and rated app quality 81 out of 100 in 2024.[18]
  • 16% of surveyed North American convenience-store shoppers had used an alternative shopping method at a convenience store in 2024.[3]

Operational efficiency in the convenience store industry

  • Convenience-store labor productivity fell 12.2% year over year in the United States in 2025.[25]
  • Store operating expenses increased faster than inside gross profit for the second consecutive year in 2025.[19]
  • The average cost to hire a full-time convenience-store sales associate was $1,096 in 2025.[2]
  • Convenience-store labor productivity increased 23.1% year over year in the United States in 2018.[25]
  • 70% of the 2024 NACS State of the Industry survey sample reported negative in-store operating profit.[19]

Quality management in the convenience store industry

  • Only 9% of surveyed consumers felt highly confident eating food from a gas station or convenience store in 2025.[36]
  • Every convenience-store food-safety assessment reviewed by Steritech in the first eight months of 2024 found at least one food-contact-surface cleanliness issue.[37]
  • Convenience-store hours and store location each received an industry rating of 83 out of 100 in 2024.[18]
  • Convenience-store mobile-app order-pickup effectiveness and reliability received a rating of 80 out of 100 in 2024.[18]
  • Top-performing U.S. convenience stores matched fast-food chains on cooked-food quality in 2024, with the category benchmark at 80 out of 100.[18]

Supply chain in the convenience store industry

  • Casey’s operated a wholesale fuel network contributing approximately 3% of its revenue in the year ended April 30, 2026.[13]
  • Dollar General spent $215.3 million on distribution- and transportation-related capital expenditures in fiscal 2025.[38]
  • Dollar General spent $64.4 million on information-systems and technology-related projects in fiscal 2025.[38]
  • Dollar General planned approximately $1.4 billion to $1.5 billion of capital expenditures for 2026, including supply-chain and transportation initiatives.[38]
  • Casey’s added 40 newly constructed stores and 40 acquired stores during fiscal 2026.[13]

Outsourcing / Offshoring in the retail and e-commerce sector (sector benchmark)

  • 76% of retail organizations with $150 million–$200 million in revenue outsourced some or all fulfillment in 2025.[39]
  • Among U.S. apparel imports, China’s share fell from 30% in 2019 to 21% in 2023, while other Asian suppliers’ share rose from 30% to 35%.[40]
  • 57% of retail organizations with $50 million–$100 million in revenue outsourced some or all fulfillment in 2025.[39]
  • 74% of retailers surveyed sourced internationally, including 71% of small companies and 84% of larger companies, in 2024.[41]
  • 72% of retail organizations with $100 million–$150 million in revenue outsourced some or all fulfillment in 2025.[39]

11 Statistics

Finance & Pricing

Fuel margins held up as prices fell, with average fuel margins reaching 43.7 cents per gallon in 2025 after gasoline prices declined from $3.30 per gallon in 2024 to $3.11 in 2025.

Pricing strategy in the convenience store industry

  • Credit-card fees averaged 8.4 cents per gallon for U.S. convenience-store fuel retailers in 2023.[2]
  • Gasoline accounted for 65% of U.S. convenience-store industry sales but only 39% of gross-margin dollars in 2025.[2]
  • U.S. convenience-store gasoline gross margin averaged 39.7 cents per gallon in 2024.[13]
  • Convenience-store shoppers faced a higher-priced common basket than food-store shoppers in 2024.[42]
  • Convenience-store non-promotional prices increased slightly faster than food-store prices in 2024.[42]

Cost reduction in the convenience store industry

  • Casey’s reduced ecommerce shipping expense by 0.15 percentage points of net sales in fiscal 2025.[13]
  • Alimentation Couche-Tard spent $63.2 million on maintenance capital in 2025, down from $70.2 million in 2024.[43]
  • Dollar General reduced total property-and-equipment purchases from $1.31 billion in fiscal 2024 to $1.24 billion in fiscal 2025.[38]
  • Alimentation Couche-Tard’s total capital spending fell to $432.4 million in 2025 from $503.0 million in 2024.[43]
  • Casey’s selling, general and administrative expenses fell to 28.8% of net sales in fiscal 2025 from 28.9% in fiscal 2024.[13]

Profitability in the convenience store industry

  • Foodservice generated 39.6% of U.S. convenience-store in-store gross-margin dollars in 2024, up from 37.3% in 2023.[19]
  • U.S. convenience-store fuel sales totaled $476.3 billion in 2025 and represented 39% of industry gross-margin dollars.[2]
  • Casey’s reported $546.5 million of net income in fiscal 2025, compared with $501.9 million in fiscal 2024.[13]
  • The typical U.S. convenience-store in-store basket lost 7 cents per transaction after expenses in 2025.[19]
  • The typical U.S. convenience-store in-store basket produced a 1-cent profit per transaction after expenses in 2024.[19]

Financial planning in the convenience store industry

  • Alimentation Couche-Tard planned 2026 capital expenditures of approximately $475 million to $525 million.[43]
  • Advance Auto Parts reported $252 million of capital expenditures in 2025, up $71 million from 2024.[13]
  • Casey’s increased its quarterly dividend 14% to $0.57 per share in June 2025, its 26th consecutive annual increase.[13]
  • Alimentation Couche-Tard planned approximately $80 million to $95 million of maintenance capital for 2026.[43]
  • Dollar General planned approximately $1.4 billion to $1.5 billion of capital expenditures for 2026.[38]

12 Statistics

Product & Service

Foodservice is the growth and margin lever inside: 28.5% of U.S. convenience-store inside sales came from foodservice in 2026.

Product development in the convenience store industry

  • 15% of prepared-food visits involved U.S. consumers choosing a convenience store instead of a quick-service restaurant in 2026.[18]
  • 28.5% of U.S. convenience-store inside sales came from foodservice in 2026, reflecting product expansion beyond traditional packaged goods.[18]
  • 38.9% of U.S. convenience-store inside gross profit came from foodservice in 2026.[18]
  • 22 consecutive years of record inside-sales growth were reported for U.S. convenience stores through 2024.[19]
  • 39.6% of U.S. convenience-store in-store gross-margin dollars came from foodservice in 2024.[19]

Product lifecycle in the convenience store industry

  • 36% growth in U.S. nonfuel convenience-store sales occurred between 2018 and 2023.[44]
  • 4.0% decline in customer satisfaction for Sunoco convenience stores was recorded from 2025 to 2026.[18]
  • 2.8% annual sales growth was recorded for the U.S. convenience-store sector in 2023.[10]
  • 5.0% growth in customer satisfaction for Meijer convenience stores was recorded from 2025 to 2026.[18]
  • 3.0% decline in U.S. convenience-store layout and cleanliness satisfaction was recorded from 2025 to 2026.[18]

After-sales in the convenience store industry

  • 78 points was the 2026 U.S. convenience-store score for staff courtesy and helpfulness on the ACSI 0–100 scale.[18]
  • 82 points was the 2026 U.S. convenience-store score for mobile-order pickup effectiveness on the ACSI 0–100 scale.[18]
  • 77 points was the 2026 U.S. convenience-store score for store layout and cleanliness on the ACSI 0–100 scale.[18]
  • 74 points was the 2026 U.S. convenience-store score for bathroom cleanliness on the ACSI 0–100 scale.[18]
  • 80 points was the 2026 U.S. convenience-store score for mobile-app reliability on the ACSI 0–100 scale.[18]

Value proposition in the convenience store industry

  • 73 points was the 2026 satisfaction score for U.S. convenience-store rewards nonmembers.[18]
  • 46% of U.S. convenience-store nonmembers visited their primary store at least weekly in 2026.[18]
  • 75 points was the 2026 U.S. convenience-store industry customer-satisfaction score on the ACSI 0–100 scale.[18]
  • 65% of U.S. convenience-store rewards members visited their primary store at least weekly in 2026.[18]
  • 77 points was the 2026 satisfaction score for U.S. convenience-store rewards members.[18]

13 Statistics

Sustainability & Ethics

Environmental reporting is concentrated by major operators; 7-Eleven stores in the U.S. and Canada reported 919,000 metric tons of market-based GHG emissions in FY2024.

Sustainability in the convenience store industry

  • 80% of U.S. consumers surveyed in 2024 were very or somewhat concerned about the environmental impact of products they buy at convenience retailers.[45]
  • 38% of U.S. consumers surveyed in 2024 expected convenience stores to be resource-efficient.[45]
  • 31% of U.S. consumers surveyed in 2024 expected convenience stores to offer electric-vehicle charging.[45]
  • 31% of U.S. consumers surveyed in 2024 expected convenience stores to provide incentives for reusable bags or containers.[45]
  • 65% of U.S. consumers surveyed in 2024 said they would pay more for fuel at convenience stores if carbon emissions were offset.[45]

ESG in the convenience store industry

  • 919,000 metric tons of market-based GHG emissions were reported for 7-Eleven stores in the U.S. and Canada in FY2024.[24]
  • 3.3 million kWh were purchased through 7-Eleven’s U.S. and Canadian 7Charge network in 2024.[24]
  • 12,797 7-Eleven stores in the U.S. and Canada were within the scope of FY2024 store-operations environmental data.[24]
  • 14,985,000 cubic meters of water were used by 7-Eleven stores in the U.S. and Canada in FY2024.[24]
  • 3,207 GWh of electricity was consumed by 7-Eleven stores in the U.S. and Canada in FY2024.[24]

CSR in the convenience store industry

  • 363 7-Eleven Malaysia employees were trained on health-and-safety standards in 2025.[46]
  • 83.3% was Seven & i Holdings’ FY2024 implementation rate for its reported business-partner CSR audit program.[24]
  • 200 factories were audited by Seven & i Holdings in FY2024 under its business-partner CSR audit program.[24]
  • ¥487 million was donated by Lawson to its listed funds and disaster-relief programs in FY2024.[47]
  • ¥12.636 billion was Lawson’s cumulative donations to its listed funds and disaster-relief programs through FY2024.[47]

Circular economy in the convenience store industry

  • 828 tonnes of waste were diverted from disposal by 7-Eleven Malaysia’s convenience-store business in 2024.[46]
  • 791.96 tonnes of corrugated cardboard were diverted from disposal by 7-Eleven Malaysia’s convenience-store business in 2024.[46]
  • 167,000 meals were saved from avoidable food waste through Seven-Eleven Canada’s Too Good To Go partnership in 2024.[24]
  • 36.18 tonnes of plastics were diverted from disposal by 7-Eleven Malaysia’s convenience-store business in 2024.[46]
  • 209,931 tonnes was Lawson’s total waste volume in FY2024.[47]

Carbon footprint in the convenience store industry

  • 197,002 tonnes of operational CO2e emissions were reported by 7-Eleven Malaysia’s convenience-store business in 2024.[46]
  • 1,475 tonnes of Scope 1 CO2e emissions were reported by 7-Eleven Malaysia’s convenience-store business in 2024.[46]
  • 33.3% was the reduction in 7-Eleven U.S. and Canadian store CO2e emissions from FY2013 to FY2024.[24]
  • 919,000 metric tons of CO2e were emitted by 7-Eleven stores in the U.S. and Canada on a market-based basis in FY2024.[24]
  • 458,125 metric tons of CO2e were reduced by 7-Eleven stores in the U.S. and Canada from FY2013 to FY2024.[24]

15 Statistics

Globalization & Expansion

International scale remains a key operating lever; 85,932 7-Eleven stores were operated worldwide, including licensees, as of February 28, 2025.

Globalization in the convenience store industry

  • 382 stores were located in Europe within Seven & i Holdings’ global network in 2024.[24]
  • 7-Eleven’s global store network increased by 1,275 locations between February 2024 and February 2025.[24]
  • 15,945 7-Eleven stores were operated by CP ALL in Asia as of December 31, 2024.[24]
  • 85,932 7-Eleven stores operated worldwide, including licensees, as of February 28, 2025.[24]
  • 11,040 7-Eleven stores were operated by Korea Seven as of December 31, 2024.[24]

Cultural adaptation in the convenience store industry

  • 14,545 7-Eleven stores operated in Thailand as of February 29, 2024, representing the chain’s largest Southeast Asian market in the cited network.[24]
  • 2,635 7-Eleven stores operated in Malaysia at the end of December 2024, up 69 stores year over year.[24]
  • 13,137 7-Eleven stores operated in South Korea as of February 29, 2024.[24]
  • 4,130 7-Eleven stores operated in the Philippines at the end of December 2024, up 362 stores from December 2023.[24]
  • 2,076 7-Eleven stores operated in Mexico at the end of December 2024, up 151 stores from December 2023.[24]

Supplier management in the convenience store industry

  • 249 Delek stores were acquired by FEMSA in August 2024 as OXXO entered the U.S. convenience-store market.[20]
  • $1.145 billion was the announced all-cash purchase price for Casey’s acquisition of Fikes Wholesale in 2024.[23]
  • 198 retail stores and a dealer network were included in Casey’s 2024 acquisition of Fikes Wholesale and CEFCO Convenience Stores.[23]
  • 204 Sunoco stores were acquired by 7-Eleven in January 2024, strengthening its West Texas network and fuel-supply relationships.[20]
  • 198 CEFCO stores were acquired by Casey’s in July 2024, expanding its Texas and Southern U.S. supply and retail network.[20]

Stakeholder management in the convenience store industry

  • 26% of convenience-store visits involved a cashier mentioning the loyalty program to the customer in 2023.[3]
  • 73% of surveyed consumers belonged to a retail loyalty program in a 2024 convenience-store trends survey.[3]
  • 91% of convenience-store locations visited offered a loyalty program in 2023.[3]
  • 27.6% of U.S. consumers chose a convenience-store location for loyalty perks in 2024.[19]
  • 58% of surveyed consumers said they were more likely to choose a brand offering a loyalty program in 2024.[3]

Distribution channels in the convenience store industry

  • 351 convenience stores operated worldwide by Avolta as of December 31, 2025.[58]
  • 7,580 total outlets, including associates, were operated by DFI Retail Group across 12 Asian markets in 2025.[59]
  • Over 3,500 7-Eleven convenience stores operated across Hong Kong, Macau, Guangdong and Singapore for DFI Retail Group in 2025.[59]
  • 1,250 Food Bars were planned for DFI Retail Group’s South China convenience operations in its 2025 annual report.[59]
  • 27.4% of U.S. consumers chose a convenience-store location because of low pricing in 2024.[19]

16 Statistics

Regional markets

Regional sales remain material, including Japan convenience store sales of 13.3212 trillion yen in 2025.

The convenience store industry in South Korea

  • 31.7 trillion won was South Korea’s convenience store industry sales in 2024, up 2.5% from 2023.[60]
  • 86,660 hundred million won was GS25’s convenience store sales in South Korea in 2024, with 18,112 stores.[60]
  • 86,988 hundred million won was CU’s convenience store sales in South Korea in 2024, with 18,458 stores.[60]
  • 12,152 stores were operated by Korea Seven, the South Korean 7-Eleven operator, in 2024.[60]
  • 21,631 hundred million won was Emart24’s convenience store sales in South Korea in 2024, with 6,130 stores.[60]

The convenience store industry in Japan

  • 56,149 convenience stores operated nationwide in Japan at the end of FY2025.[24]
  • 16,415 FamilyMart stores operated in Japan at the end of FY2025.[24]
  • 21,927 7-Eleven stores operated in Japan at the end of FY2025, including Okinawa stores.[24]
  • 5,469,315 million yen was Seven-Eleven Japan’s FY2025 total store sales, up 1.9% year on year.[24]
  • 13.3212 trillion yen was Japan’s convenience store sales in 2025, according to the Ministry of Economy, Trade and Industry.[61]

Key questions about the Convenience Store Industry

What is the U.S. convenience store market size in 2025, and what portion is inside sales?
The U.S. convenience store industry generated $817.5 billion in total sales in 2025 across 151,975 stores. Inside sales reached $341.2 billion, while fuel sales were $476.3 billion.
How fast is the convenience channel expected to grow globally through 2030?
Global convenience-channel sales are forecast to rise from approximately $900 billion in 2025 to more than $1 trillion in 2030. That implies a 3.5% CAGR.
Which companies lead the convenience store industry?
Casey's General Stores and Wawa are tied at the top of Gitnux's 2026 convenience store ranking with an Overall score of 9.3 each.
What technology shifts are most visible in convenience operations?
In the United States, 36% of surveyed operators used self-checkout in 2025. EU businesses also show broad digital intensity, with 74% reaching at least a basic level in 2024.
How fragmented is the U.S. market by store count?
U.S. convenience is fragmented: operators with 10 or fewer stores controlled 63% of the 151,975-store base at the end of 2025. The five largest chains accounted for approximately 16% of total store count.
How are loyalty programs tied to visit frequency and engagement?
In 2026, 65% of rewards members visited their primary store at least weekly versus 46% of nonmembers. In 2025, 51% of top-tier convenience retailers’ customers used loyalty programs.
Reference

Cite This Report

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APA
Gabrielle Fontaine. (2026, February 13). Convenience Store Industry Statistics. Gitnux. https://gitnux.org/convenience-store-industry-statistics
MLA
Gabrielle Fontaine. "Convenience Store Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/convenience-store-industry-statistics.
Chicago
Gabrielle Fontaine. 2026. "Convenience Store Industry Statistics." Gitnux. https://gitnux.org/convenience-store-industry-statistics.