Quick Overview
- 1#1: Xactimate - Industry-standard cloud-based estimating and reporting software for accurate pricing of water damage restoration projects.
- 2#2: Encircle - Mobile documentation platform for capturing photos, notes, and psychrometrics to manage water restoration jobs efficiently.
- 3#3: JobDox - CRM and project management software tailored for water restoration with scheduling, dispatching, and customer portals.
- 4#4: Albiware - All-in-one ERP system handling job tracking, inventory, drying logs, and accounting for restoration contractors.
- 5#5: PSA - Enterprise software for restoration companies managing dispatch, warehouse, content manipulation, and billing workflows.
- 6#6: Moisture Mapper - Creates professional 3D moisture maps and reports to document the extent of water damage for claims and mitigation.
- 7#7: Symbility Property - Estimating and collaboration tool for insurance claims involving water damage restoration projects.
- 8#8: SuccessWare21 - Business management software supporting scheduling, invoicing, and operations for water restoration firms.
- 9#9: SoftRip - Cloud-based CRM and management system for tracking water damage jobs, estimates, and customer interactions.
- 10#10: FieldPulse - Field service management app enabling mobile scheduling, invoicing, and job tracking for restoration services.
We ranked tools by core functionality (e.g., estimation, scheduling, 3D mapping), user feedback, ease of integration with existing workflows, and overall value, prioritizing reliability and adaptability to the unique demands of water restoration projects.
Comparison Table
Water damage restoration software enhances efficiency across estimating, scheduling, and client communication, making it essential for service providers. This comparison table examines key features, usability, and capabilities of top tools including Xactimate, Encircle, JobDox, Albiware, PSA, and more, helping readers find the right fit for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Xactimate Industry-standard cloud-based estimating and reporting software for accurate pricing of water damage restoration projects. | specialized | 9.5/10 | 9.8/10 | 7.8/10 | 8.7/10 |
| 2 | Encircle Mobile documentation platform for capturing photos, notes, and psychrometrics to manage water restoration jobs efficiently. | specialized | 9.1/10 | 9.5/10 | 8.7/10 | 8.6/10 |
| 3 | JobDox CRM and project management software tailored for water restoration with scheduling, dispatching, and customer portals. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 4 | Albiware All-in-one ERP system handling job tracking, inventory, drying logs, and accounting for restoration contractors. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 5 | PSA Enterprise software for restoration companies managing dispatch, warehouse, content manipulation, and billing workflows. | enterprise | 6.8/10 | 6.2/10 | 7.1/10 | 7.0/10 |
| 6 | Moisture Mapper Creates professional 3D moisture maps and reports to document the extent of water damage for claims and mitigation. | specialized | 7.8/10 | 8.2/10 | 9.1/10 | 7.0/10 |
| 7 | Symbility Property Estimating and collaboration tool for insurance claims involving water damage restoration projects. | specialized | 7.8/10 | 8.2/10 | 7.5/10 | 7.4/10 |
| 8 | SuccessWare21 Business management software supporting scheduling, invoicing, and operations for water restoration firms. | specialized | 6.8/10 | 6.0/10 | 7.2/10 | 6.5/10 |
| 9 | SoftRip Cloud-based CRM and management system for tracking water damage jobs, estimates, and customer interactions. | specialized | 0.5/10 | 0.0/10 | 6.0/10 | 0.0/10 |
| 10 | FieldPulse Field service management app enabling mobile scheduling, invoicing, and job tracking for restoration services. | other | 7.8/10 | 7.5/10 | 8.4/10 | 7.7/10 |
Industry-standard cloud-based estimating and reporting software for accurate pricing of water damage restoration projects.
Mobile documentation platform for capturing photos, notes, and psychrometrics to manage water restoration jobs efficiently.
CRM and project management software tailored for water restoration with scheduling, dispatching, and customer portals.
All-in-one ERP system handling job tracking, inventory, drying logs, and accounting for restoration contractors.
Enterprise software for restoration companies managing dispatch, warehouse, content manipulation, and billing workflows.
Creates professional 3D moisture maps and reports to document the extent of water damage for claims and mitigation.
Estimating and collaboration tool for insurance claims involving water damage restoration projects.
Business management software supporting scheduling, invoicing, and operations for water restoration firms.
Cloud-based CRM and management system for tracking water damage jobs, estimates, and customer interactions.
Field service management app enabling mobile scheduling, invoicing, and job tracking for restoration services.
Xactimate
specializedIndustry-standard cloud-based estimating and reporting software for accurate pricing of water damage restoration projects.
Real-time, region-specific price lists backed by extensive field research, making it the gold standard accepted by 90%+ of U.S. insurers
Xactimate, developed by Xactware, is the industry-standard estimating software widely used in water damage restoration for creating precise, standardized damage assessments and repair estimates. It features an extensive database of line items tailored to water mitigation, drying, demolition, and reconstruction processes, with real-time regional pricing updates. The platform supports desktop, mobile, and web access, enabling seamless collaboration between restorers, contractors, and insurance adjusters to expedite claims processing.
Pros
- Comprehensive, regularly updated price lists specific to water restoration tasks
- Powerful sketching tools for accurate diagramming of affected areas
- Seamless integrations with insurance carriers and industry partners
Cons
- Steep learning curve for new users requiring extensive training
- High subscription costs that may strain smaller operations
- Occasional performance issues with large projects or mobile syncing
Best For
Mid-to-large water damage restoration firms handling high-volume insurance claims that require precise, insurer-accepted estimates.
Pricing
Subscription-based tiers starting at ~$265/month for Essentials (desktop + mobile), up to $500+/month for advanced Vision features; annual contracts offer discounts.
Encircle
specializedMobile documentation platform for capturing photos, notes, and psychrometrics to manage water restoration jobs efficiently.
Interactive moisture mapping with psychrometric calculators directly in mobile reports
Encircle is a mobile-first field documentation platform tailored for water damage restoration professionals, enabling real-time capture of photos, videos, moisture readings, and notes during site visits. It automates the creation of professional reports with interactive elements like annotations, floor plans, and psychrometric charts, streamlining insurance claims and project handover. The software supports team collaboration, offline functionality, and integrations with Xactimate for seamless estimating.
Pros
- Superior mobile documentation with moisture mapping and 360° photos
- Seamless Xactimate integration and automated report generation
- Offline access and real-time team collaboration
Cons
- Higher pricing may deter very small operations
- Steeper learning curve for advanced psychrometric tools
- Limited built-in CRM and full job scheduling compared to all-in-one platforms
Best For
Mid-sized restoration firms prioritizing precise field documentation and insurance claim efficiency.
Pricing
Subscription tiers starting at $99/user/month (Essentials), up to $199/user/month (Enterprise) with annual discounts.
JobDox
specializedCRM and project management software tailored for water restoration with scheduling, dispatching, and customer portals.
Automated digital drying documentation with psychrometric calculators and equipment tracking for effortless compliance.
JobDox is a cloud-based job management software tailored for restoration contractors, particularly those in water damage restoration, offering tools for job scheduling, estimating, dispatching, and documentation. It excels in automating drying processes with digital moisture logs, psychrometric calculators, and real-time field updates via a mobile app. The platform integrates seamlessly with Xactimate for estimates and QuickBooks for invoicing, streamlining insurance claims and billing.
Pros
- Specialized restoration tools like automated drying logs and moisture mapping
- Strong integrations with Xactimate and QuickBooks
- Robust mobile app for field techs with offline access
Cons
- Interface feels somewhat dated compared to modern competitors
- Limited advanced reporting customization
- Customer support can have variable response times
Best For
Mid-sized water damage restoration companies needing comprehensive field documentation and insurance-compliant workflows.
Pricing
Starts at $199/month for up to 5 users, with tiered plans scaling to $499+/month for larger teams and advanced features.
Albiware
enterpriseAll-in-one ERP system handling job tracking, inventory, drying logs, and accounting for restoration contractors.
Built-in psychrometric engine and automated drying logs for precise water damage mitigation tracking
Albiware is a cloud-based software platform tailored for restoration contractors specializing in water damage, fire, and mold remediation. It offers end-to-end job management, including scheduling, dispatching, real-time moisture mapping, drying calculations, and Xactimate integration for seamless estimating. The system also provides mobile apps for field technicians, automated invoicing, and customer portals to enhance communication and documentation.
Pros
- Comprehensive restoration-specific tools like psychrometric calculators and moisture documentation
- Seamless integrations with Xactimate, QuickBooks, and carrier portals
- Robust mobile app for real-time field updates and photo logging
Cons
- Pricing can be steep for smaller teams
- Initial setup and learning curve for advanced features
- Limited customization options compared to general CRM tools
Best For
Mid-sized restoration companies with dedicated water damage teams needing specialized drying and documentation workflows.
Pricing
Starts at $199/month for up to 5 users; custom enterprise plans available, billed annually.
PSA
enterpriseEnterprise software for restoration companies managing dispatch, warehouse, content manipulation, and billing workflows.
Integrated project profitability tracking with automated time and expense allocation
PSA Systems (psasystems.com) is a cloud-based Professional Services Automation (PSA) platform tailored for service businesses, offering CRM, project management, scheduling, dispatching, time tracking, and invoicing capabilities. For water damage restoration, it handles general job workflows, technician dispatching, and billing but lacks specialized tools like moisture mapping, psychrometric calculators, or IICRC-compliant drying logs. It's a versatile FSM solution that can be adapted with custom fields for restoration operations.
Pros
- Comprehensive PSA tools for CRM, scheduling, and invoicing streamline overall business operations
- Real-time dashboards and reporting for job tracking and profitability analysis
- Scalable for small to mid-sized teams with mobile app support for field techs
Cons
- Lacks restoration-specific features like moisture documentation, equipment inventory tracking, or insurance estimate integrations
- Customization required for water damage workflows, increasing setup time
- No native support for industry standards like Xactimate or drying progress photos
Best For
General service contractors in water damage restoration needing broad PSA functionality without deep specialization.
Pricing
Starts at $99/user/month for basic plans, with enterprise tiers at custom quotes including implementation fees.
Moisture Mapper
specializedCreates professional 3D moisture maps and reports to document the extent of water damage for claims and mitigation.
LiDAR-powered 3D moisture mapping for accurate, interactive room scans and content visualization
Moisture Mapper is a mobile-first software solution designed specifically for water damage restoration professionals, allowing users to create detailed 2D and 3D moisture maps using iPad or iPhone cameras and LiDAR sensors. It offers psychrometric calculations, drying progress tracking, and automated report generation to document restoration jobs for insurance and compliance purposes. The app streamlines on-site documentation, reducing paperwork and improving accuracy in moisture assessment.
Pros
- Intuitive iOS app with LiDAR scanning for quick room mapping
- Precise psychrometric tools and real-time drying calculations
- Professional, customizable reports for insurance claims
Cons
- Exclusive to Apple devices, no Android or desktop support
- Limited project management and CRM features compared to full suites
- Subscription pricing can be steep for solo technicians
Best For
Field technicians and small restoration teams prioritizing mobile moisture mapping and on-site documentation over comprehensive business management.
Pricing
Subscription starts at $99 per month per user, with annual discounts available.
Symbility Property
specializedEstimating and collaboration tool for insurance claims involving water damage restoration projects.
Interactive blueprint and elevation tools for precise, visual damage scoping and diagramming
Symbility Property is a cloud-based claims estimating software tailored for property damage assessments, including water damage restoration, allowing users to generate detailed line-item estimates using industry-standard data like Xactimate. It supports photo documentation, interactive sketches, and report generation to streamline the claims process from initial scoping to settlement. Primarily used by insurance adjusters and restoration firms, it facilitates accurate pricing and collaboration with insurers.
Pros
- Rapid estimate creation with real-time pricing updates
- Robust mobile app for on-site documentation and sketching
- Seamless integration with insurer portals and Xactimate
Cons
- Steep learning curve for new users
- Limited specialized tools for moisture mapping or drying progress tracking
- Relatively high cost for smaller restoration businesses
Best For
Insurance adjusters and mid-to-large restoration companies focused on claims estimating and insurer collaboration.
Pricing
Subscription starts at approximately $60/user/month, with tiered enterprise plans and volume discounts available.
SuccessWare21
specializedBusiness management software supporting scheduling, invoicing, and operations for water restoration firms.
AI-powered route optimization that dynamically adjusts technician schedules based on real-time traffic and job priorities
SuccessWare21 is a field service management software primarily designed for pest control operations but adaptable for other service industries like water damage restoration through its scheduling, dispatching, and invoicing capabilities. It provides tools for technician management, customer portals, mobile access, and basic reporting to handle job workflows. However, it lacks specialized restoration features such as moisture mapping, drying progress tracking, or direct Xactimate integration, making it more of a generalist solution.
Pros
- Robust scheduling and GPS dispatching for efficient job routing
- Comprehensive mobile app for field technicians
- Integrated CRM and invoicing streamline back-office tasks
Cons
- Lacks water damage restoration-specific tools like psychrometrics or content inventories
- Pricing is opaque and requires custom quotes
- Steep learning curve for non-pest users due to industry-focused interface
Best For
Small to mid-sized restoration companies needing general field service management without deep specialization in water mitigation.
Pricing
Custom pricing model; typically starts around $100-200 per user/month depending on modules and scale—contact for demo.
SoftRip
specializedCloud-based CRM and management system for tracking water damage jobs, estimates, and customer interactions.
Advanced RIP engine optimized for high-volume print production
SoftRip is a raster image processor (RIP) software primarily designed for the digital printing, dye-sublimation, and embroidery industries, focusing on converting vector graphics into printable raster formats with advanced color management and tiling capabilities. It offers no features relevant to water damage restoration, such as job scheduling, moisture mapping, drying logs, compliance reporting, or customer invoicing for restoration services. While efficient for print production workflows, it provides zero utility for water damage restoration professionals managing flood cleanup and drying projects.
Pros
- Fast processing for graphics files
- Supports wide range of print drivers
- Reliable for non-restoration print tasks
Cons
- Completely lacks water damage restoration tools
- Irrelevant features for job management or reporting
- No integration with restoration industry standards or hardware
Best For
Printing and graphics professionals, not water damage restoration companies.
Pricing
One-time licenses start at around $495 for basic editions; volume or enterprise pricing available upon request.
FieldPulse
otherField service management app enabling mobile scheduling, invoicing, and job tracking for restoration services.
Real-time dispatching with drag-and-drop scheduling and technician GPS for rapid emergency response
FieldPulse is a versatile field service management software tailored for service industries like water damage restoration, offering tools for scheduling, dispatching, job tracking, and invoicing. It features a mobile app for technicians to capture job details, photos, and signatures in real-time, alongside QuickBooks integration for seamless accounting. While effective for general operations, it lacks specialized restoration features like moisture mapping or Xactimate compatibility, making it suitable for straightforward workflows.
Pros
- Intuitive mobile app with real-time GPS tracking and job updates
- Strong QuickBooks integration for efficient invoicing and payments
- Customizable forms and customer portal for better communication
Cons
- Missing restoration-specific tools like drying logs or content inventory tracking
- Limited advanced reporting compared to specialized software
- Pricing scales quickly for larger teams without proportional feature depth
Best For
Small to mid-sized water damage restoration companies needing reliable general field service management without complex industry-specific requirements.
Pricing
Starts at $65/user/month (Essentials plan, billed annually); higher tiers (Pro $95, Elite $135) add features; custom quotes for enterprises.
Conclusion
Selecting the optimal water damage restoration software hinges on aligning with project needs, and the reviewed tools showcase diverse strengths. Leading the pack is Xactimate, the unrivaled industry standard for precise estimating and reporting, while Encircle and JobDox impress with their specialized focus on mobile documentation and CRM capabilities, respectively, making them strong alternatives for tailored workflows.
Elevate your restoration operations by exploring Xactimate first—its robust features are designed to simplify and enhance every aspect of your projects.
Tools Reviewed
All tools were independently evaluated for this comparison
