Quick Overview
- 1#1: athenahealth - Cloud-based EHR and practice management platform optimized for urgent care with seamless patient intake, billing, and telehealth.
- 2#2: NextGen Healthcare - Integrated EHR solution with urgent care-specific workflows for rapid documentation, scheduling, and revenue cycle management.
- 3#3: Kareo - Billing-focused practice management and EHR software designed for independent urgent care practices to simplify claims and payments.
- 4#4: AdvancedMD - All-in-one EHR, practice management, and patient engagement tool tailored for efficient urgent care operations.
- 5#5: eClinicalWorks - Comprehensive EHR with telehealth, population health, and mobile access suited for high-volume urgent care centers.
- 6#6: DrChrono - iPad-native EHR platform enabling fast charting and check-ins ideal for walk-in urgent care environments.
- 7#7: Practice Fusion - Free web-based EHR with scheduling, e-prescribing, and charting for cost-effective urgent care management.
- 8#8: Greenway Health - Interoperable EHR and revenue management system supporting urgent care interoperability and compliance.
- 9#9: Veradigm - Advanced EHR and analytics platform for ambulatory care including urgent care workflow optimization.
- 10#10: Oracle Health - Enterprise-grade EHR with robust features for urgent care integration in larger health systems.
Tools were selected based on specialized features for urgent care, ease of use, integration flexibility, and overall value, ensuring they meet the demands of modern care settings.
Comparison Table
Explore a comparison table of top urgent care software tools, including athenahealth, NextGen Healthcare, Kareo, AdvancedMD, and eClinicalWorks, designed to highlight key features like appointment management, integration capabilities, and user experience. This resource equips readers with the insights needed to evaluate which platform aligns best with their practice's specific needs, from scalability to patient engagement tools.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | athenahealth Cloud-based EHR and practice management platform optimized for urgent care with seamless patient intake, billing, and telehealth. | enterprise | 9.4/10 | 9.6/10 | 8.7/10 | 9.0/10 |
| 2 | NextGen Healthcare Integrated EHR solution with urgent care-specific workflows for rapid documentation, scheduling, and revenue cycle management. | enterprise | 9.1/10 | 9.5/10 | 8.4/10 | 8.7/10 |
| 3 | Kareo Billing-focused practice management and EHR software designed for independent urgent care practices to simplify claims and payments. | specialized | 8.6/10 | 8.4/10 | 8.8/10 | 8.2/10 |
| 4 | AdvancedMD All-in-one EHR, practice management, and patient engagement tool tailored for efficient urgent care operations. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | eClinicalWorks Comprehensive EHR with telehealth, population health, and mobile access suited for high-volume urgent care centers. | enterprise | 7.8/10 | 8.3/10 | 6.9/10 | 7.4/10 |
| 6 | DrChrono iPad-native EHR platform enabling fast charting and check-ins ideal for walk-in urgent care environments. | specialized | 8.1/10 | 8.7/10 | 7.8/10 | 7.4/10 |
| 7 | Practice Fusion Free web-based EHR with scheduling, e-prescribing, and charting for cost-effective urgent care management. | specialized | 7.4/10 | 7.0/10 | 8.2/10 | 9.6/10 |
| 8 | Greenway Health Interoperable EHR and revenue management system supporting urgent care interoperability and compliance. | enterprise | 7.6/10 | 8.0/10 | 6.8/10 | 7.2/10 |
| 9 | Veradigm Advanced EHR and analytics platform for ambulatory care including urgent care workflow optimization. | enterprise | 7.9/10 | 8.4/10 | 7.1/10 | 7.6/10 |
| 10 | Oracle Health Enterprise-grade EHR with robust features for urgent care integration in larger health systems. | enterprise | 7.6/10 | 8.4/10 | 6.2/10 | 6.8/10 |
Cloud-based EHR and practice management platform optimized for urgent care with seamless patient intake, billing, and telehealth.
Integrated EHR solution with urgent care-specific workflows for rapid documentation, scheduling, and revenue cycle management.
Billing-focused practice management and EHR software designed for independent urgent care practices to simplify claims and payments.
All-in-one EHR, practice management, and patient engagement tool tailored for efficient urgent care operations.
Comprehensive EHR with telehealth, population health, and mobile access suited for high-volume urgent care centers.
iPad-native EHR platform enabling fast charting and check-ins ideal for walk-in urgent care environments.
Free web-based EHR with scheduling, e-prescribing, and charting for cost-effective urgent care management.
Interoperable EHR and revenue management system supporting urgent care interoperability and compliance.
Advanced EHR and analytics platform for ambulatory care including urgent care workflow optimization.
Enterprise-grade EHR with robust features for urgent care integration in larger health systems.
athenahealth
enterpriseCloud-based EHR and practice management platform optimized for urgent care with seamless patient intake, billing, and telehealth.
AI-powered athenaClinicals with intelligent charting and predictive analytics for optimized urgent care workflows
athenahealth is a comprehensive cloud-based EHR and practice management platform tailored for urgent care centers, enabling rapid patient intake, streamlined clinical documentation, and efficient billing workflows. It integrates advanced automation, interoperability with labs and imaging, and patient engagement tools to support high-volume, fast-paced environments. With athenaOne, urgent care providers benefit from real-time analytics and revenue cycle optimization to improve operational efficiency and financial performance.
Pros
- Powerful EHR with AI-driven documentation and decision support for quick charting in fast-paced urgent care
- Superior revenue cycle management with automated claims processing and denial prevention
- Seamless interoperability and mobile access for on-the-go providers
Cons
- High initial implementation costs and setup time
- Steep learning curve for new users despite intuitive updates
- Pricing can be premium compared to smaller competitors
Best For
High-volume urgent care centers and multi-location practices needing scalable EHR with robust billing and analytics.
Pricing
Custom quote-based pricing; typically $169-$419 per provider/month plus one-time implementation fees starting at $10,000+.
NextGen Healthcare
enterpriseIntegrated EHR solution with urgent care-specific workflows for rapid documentation, scheduling, and revenue cycle management.
Open Platform API ecosystem enabling seamless third-party integrations for labs, imaging, and revenue cycle tools
NextGen Healthcare offers a robust, cloud-based Electronic Health Record (EHR) platform tailored for ambulatory practices, including urgent care centers, enabling efficient management of high-volume patient encounters. Key functionalities include advanced scheduling, e-prescribing, billing, telehealth integration, and population health management to support quick documentation and compliance. The system emphasizes interoperability with labs, imaging, and other healthcare systems, making it suitable for fast-paced urgent care environments.
Pros
- Comprehensive EHR with strong interoperability and customization for urgent care workflows
- Advanced analytics and reporting for population health and revenue cycle management
- Integrated telehealth and patient engagement tools to handle high patient volumes
Cons
- Steep learning curve for new users due to extensive feature set
- Higher pricing suitable mainly for mid-to-large practices
- Implementation can take several months with potential customization delays
Best For
Mid-sized to large urgent care centers seeking a scalable, enterprise-grade EHR with deep integrations and analytics.
Pricing
Custom enterprise pricing, typically $400-$600 per provider/month plus implementation fees.
Kareo
specializedBilling-focused practice management and EHR software designed for independent urgent care practices to simplify claims and payments.
Intelligent Revenue Cycle Management that uses AI-driven analytics to predict and prevent claim denials, boosting collections by up to 20%
Kareo is a cloud-based EHR, practice management, and revenue cycle management platform designed for independent medical practices, including urgent care centers. It facilitates efficient patient scheduling, quick registration for walk-ins, clinical documentation, and seamless billing with real-time insurance verification. The software emphasizes revenue optimization through automated claims processing and denial management, helping urgent care providers handle high patient volumes while minimizing administrative overhead.
Pros
- Powerful revenue cycle management with automated claims scrubbing and denial resolution
- Intuitive interface with mobile app for on-the-go access
- Strong onboarding support and integrations with major labs and payers
Cons
- Pricing can be steep for very small practices
- Limited advanced triage or specialized urgent care workflow customizations
- Occasional slowdowns during peak hours in high-volume settings
Best For
Small to mid-sized urgent care centers needing integrated EHR and billing with strong revenue recovery tools.
Pricing
Subscription-based starting at $300 per provider per month for core EHR and PM, up to $500+ for full RCM suite; pay-per-use billing options available.
AdvancedMD
enterpriseAll-in-one EHR, practice management, and patient engagement tool tailored for efficient urgent care operations.
Advanced Revenue Cycle Management with AI-driven claim scrubbing and denial prevention for optimal reimbursements in urgent care.
AdvancedMD is a comprehensive cloud-based EHR and practice management platform tailored for medical practices, including urgent care centers, offering tools for patient scheduling, electronic health records, billing, and telehealth. It streamlines urgent care workflows with fast check-in processes, customizable templates for quick documentation, and integrated revenue cycle management to handle high-volume episodic care. The system supports interoperability with labs, imaging, and pharmacies, ensuring efficient operations in fast-paced environments.
Pros
- Powerful revenue cycle management with high claim acceptance rates
- Customizable urgent care templates and fast patient intake tools
- Seamless cloud access and mobile app for on-the-go providers
Cons
- Steep learning curve for non-tech-savvy staff
- Higher pricing tiers for smaller practices
- Occasional customization requires additional fees
Best For
Mid-sized urgent care centers needing an integrated EHR, billing, and practice management system for high patient volume.
Pricing
Subscription starts at $729/month for EHR + practice management (1 provider), scaling to $3,000+/month for enterprise plans with multiple users.
eClinicalWorks
enterpriseComprehensive EHR with telehealth, population health, and mobile access suited for high-volume urgent care centers.
Healow patient portal for seamless self-check-in, virtual waiting rooms, and telehealth integration tailored to fast-paced urgent care flows
eClinicalWorks is a robust electronic health record (EHR) and practice management platform tailored for ambulatory care, including urgent care centers, offering tools for patient intake, charting, billing, and scheduling. It supports high-volume environments with features like electronic prescribing, lab integrations, and telehealth via the Healow platform. The system emphasizes interoperability and compliance with regulations like HIPAA and MIPS, making it suitable for efficient urgent care operations.
Pros
- Comprehensive EHR with strong interoperability and lab/imaging integrations
- Built-in telehealth and patient engagement via Healow app
- Scalable for multi-location urgent care practices
Cons
- Steep learning curve and outdated interface for new users
- Reported customer support delays and occasional system glitches
- Higher pricing that may strain smaller urgent care budgets
Best For
Mid-sized urgent care centers seeking an all-in-one EHR with telehealth and regulatory compliance tools.
Pricing
Subscription-based at $449+ per provider/month, plus one-time implementation fees of $1,500-$3,000 per provider and ongoing training costs.
DrChrono
specializediPad-native EHR platform enabling fast charting and check-ins ideal for walk-in urgent care environments.
iPad-optimized app for seamless bedside charting and quick episodic visit documentation
DrChrono is a cloud-based EHR and practice management software that supports urgent care clinics with tools for patient intake, scheduling, charting, e-prescribing, and billing. It excels in mobile accessibility, particularly via its iPad app, enabling quick documentation in fast-paced environments. The platform also includes telehealth, lab integrations, and revenue cycle management to handle episodic care efficiently.
Pros
- Robust mobile iPad app for rapid patient check-in and charting
- Strong integrations with labs, pharmacies, and telehealth
- Comprehensive billing and claims management tailored for high-volume visits
Cons
- Higher pricing with custom quotes often required
- Steep learning curve for customization and setup
- Limited built-in urgent care-specific analytics and reporting
Best For
Urgent care centers needing a mobile-first EHR with telehealth and strong billing for high patient turnover.
Pricing
Starts at $199/provider/month for Essentials plan; Professional at $439/provider/month; custom enterprise pricing with setup fees.
Practice Fusion
specializedFree web-based EHR with scheduling, e-prescribing, and charting for cost-effective urgent care management.
100% free cloud-based EHR with Surescripts-certified e-prescribing for instant medication management
Practice Fusion is a cloud-based electronic health record (EHR) platform that provides free tools for charting, e-prescribing, scheduling, lab integrations, and billing, making it accessible for small practices. In urgent care settings, it supports quick documentation with customizable templates and real-time patient data access for walk-ins. While versatile for general ambulatory care, it lacks advanced features like automated triage or kiosk check-ins tailored specifically for high-volume urgent care environments.
Pros
- Completely free core EHR functionality reducing costs significantly
- Intuitive web-based interface with quick charting templates
- Seamless e-prescribing and lab order integrations
Cons
- Lacks specialized urgent care tools like queue management or rapid registration
- Performance can lag during peak hours in busy clinics
- Customer support is limited without paid upgrades
Best For
Small urgent care clinics or solo providers needing a cost-free, basic EHR for everyday documentation and prescribing.
Pricing
Free for all core features; optional paid add-ons for advanced support, training, and integrations starting at $149/month.
Greenway Health
enterpriseInteroperable EHR and revenue management system supporting urgent care interoperability and compliance.
Advanced revenue cycle management with built-in denial management and analytics for financial optimization
Greenway Health offers Prime Suite, a comprehensive EHR and practice management platform tailored for ambulatory settings like urgent care centers. It streamlines patient intake, charting, e-prescribing, scheduling, and billing with strong revenue cycle management tools. The solution emphasizes interoperability, HIPAA compliance, and analytics to support efficient high-volume care delivery.
Pros
- Robust revenue cycle management for optimized billing and collections
- ONC-certified interoperability with labs, imaging, and other systems
- Customizable templates and patient engagement portal
Cons
- Dated user interface with steep learning curve
- Complex and lengthy implementation process
- Higher cost structure with additional fees
Best For
Mid-sized urgent care practices prioritizing integrated billing and regulatory compliance over cutting-edge usability.
Pricing
Subscription-based; custom quotes typically $400-600 per provider/month plus implementation and training fees.
Veradigm
enterpriseAdvanced EHR and analytics platform for ambulatory care including urgent care workflow optimization.
Veradigm Network for real-time payer-provider data exchange and eligibility verification
Veradigm provides a robust electronic health record (EHR) and practice management platform designed for ambulatory care, including urgent care settings, enabling efficient handling of high-volume walk-in patients. Key functionalities include streamlined check-in, rapid charting, e-prescribing, and integrated billing to support fast turnaround times. The solution emphasizes interoperability through the Veradigm Network, facilitating data exchange with payers, labs, and hospitals for comprehensive patient care.
Pros
- Strong interoperability via Veradigm Network for seamless data sharing
- Comprehensive revenue cycle management tailored for high-volume urgent care
- Scalable analytics and reporting for operational insights
Cons
- Steep learning curve for new users due to extensive customization options
- Higher implementation costs and time for smaller practices
- Occasional interface lag during peak hours
Best For
Mid-sized urgent care centers or chains needing enterprise-level EHR with payer connectivity and analytics.
Pricing
Custom enterprise pricing, typically $450-$800 per provider/month plus one-time implementation fees of $10K+.
Oracle Health
enterpriseEnterprise-grade EHR with robust features for urgent care integration in larger health systems.
Oracle Clinical Digital Assistant with AI-powered ambient documentation and real-time decision support
Oracle Health, powered by the former Cerner platform, delivers a comprehensive electronic health record (EHR) system designed for high-volume care environments like urgent care centers. It streamlines patient intake, triage, clinical documentation, e-prescribing, and billing while integrating AI-driven analytics for decision support. The solution excels in interoperability with other healthcare systems, making it suitable for urgent care facilities connected to larger hospital networks.
Pros
- Enterprise-grade interoperability and data exchange standards compliance
- Advanced AI and analytics for triage and predictive insights
- Scalable cloud infrastructure supporting high patient volumes
Cons
- Steep learning curve and complex user interface
- Lengthy and costly implementation process
- Premium pricing not ideal for small independent urgent cares
Best For
Large urgent care chains or hospital-affiliated centers requiring robust, scalable EHR integration.
Pricing
Custom enterprise pricing via quote; typically subscription-based starting at $500+ per provider/month, plus implementation fees.
Conclusion
The top 10 urgent care software tools showcase varied strengths, with athenahealth emerging as the clear leader for its seamless integration of EHR, practice management, and telehealth, streamlining urgent care operations. NextGen Healthcare impresses with urgent care-specific workflows that prioritize rapid documentation and scheduling, while Kareo stands out for billing simplicity, making it a top pick for independent practices. Together, these solutions offer robust options to enhance efficiency.
Take the first step toward better urgent care management—explore athenahealth, the top-ranked tool, to experience its comprehensive features and transform your practice.
Tools Reviewed
All tools were independently evaluated for this comparison