Quick Overview
- 1#1: Experity - All-in-one EHR and practice management software with advanced scheduling tailored for urgent care clinics.
- 2#2: Solv - Online booking platform providing real-time wait times and self-scheduling for urgent care patients.
- 3#3: Thrive - Cloud-based urgent care software offering scheduling, telehealth, and revenue cycle management tools.
- 4#4: WaitWell - Digital check-in and appointment scheduling system designed to reduce wait times in urgent care settings.
- 5#5: QLess - Virtual queue management and scheduling software optimizing patient flow for urgent care facilities.
- 6#6: Zocdoc - Patient booking marketplace enabling real-time appointment scheduling with urgent care providers.
- 7#7: athenahealth - Integrated EHR platform with robust scheduling features supporting urgent care operations.
- 8#8: AdvancedMD - Practice management software providing flexible scheduling and billing for medical practices including urgent care.
- 9#9: Relatient - Patient self-scheduling and engagement platform integrable with urgent care EHR systems.
- 10#10: Kareo - Billing and practice management solution with online scheduling capabilities for independent urgent care practices.
We selected and ranked these tools by assessing feature relevance (including EHR integration, virtual queue management, and patient engagement), usability, and overall value, ensuring they deliver practical, urgent care-specific functionality.
Comparison Table
Efficient urgent care scheduling hinges on choosing the right software, with options ranging from patient flow optimization to automation. This comparison table features popular tools like Experity, Solv, Thrive, WaitWell, QLess, and more, breaking down their key attributes. Readers will discover vital details to match software capabilities with their clinic's specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Experity All-in-one EHR and practice management software with advanced scheduling tailored for urgent care clinics. | specialized | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | Solv Online booking platform providing real-time wait times and self-scheduling for urgent care patients. | specialized | 9.2/10 | 9.5/10 | 9.1/10 | 8.8/10 |
| 3 | Thrive Cloud-based urgent care software offering scheduling, telehealth, and revenue cycle management tools. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 4 | WaitWell Digital check-in and appointment scheduling system designed to reduce wait times in urgent care settings. | specialized | 8.6/10 | 8.7/10 | 9.1/10 | 8.2/10 |
| 5 | QLess Virtual queue management and scheduling software optimizing patient flow for urgent care facilities. | specialized | 7.6/10 | 7.4/10 | 8.2/10 | 7.0/10 |
| 6 | Zocdoc Patient booking marketplace enabling real-time appointment scheduling with urgent care providers. | enterprise | 8.1/10 | 8.4/10 | 9.2/10 | 7.6/10 |
| 7 | athenahealth Integrated EHR platform with robust scheduling features supporting urgent care operations. | enterprise | 8.2/10 | 8.7/10 | 7.6/10 | 7.4/10 |
| 8 | AdvancedMD Practice management software providing flexible scheduling and billing for medical practices including urgent care. | enterprise | 8.1/10 | 8.5/10 | 7.8/10 | 7.5/10 |
| 9 | Relatient Patient self-scheduling and engagement platform integrable with urgent care EHR systems. | enterprise | 8.1/10 | 8.5/10 | 7.9/10 | 7.7/10 |
| 10 | Kareo Billing and practice management solution with online scheduling capabilities for independent urgent care practices. | enterprise | 7.7/10 | 7.4/10 | 8.0/10 | 7.5/10 |
All-in-one EHR and practice management software with advanced scheduling tailored for urgent care clinics.
Online booking platform providing real-time wait times and self-scheduling for urgent care patients.
Cloud-based urgent care software offering scheduling, telehealth, and revenue cycle management tools.
Digital check-in and appointment scheduling system designed to reduce wait times in urgent care settings.
Virtual queue management and scheduling software optimizing patient flow for urgent care facilities.
Patient booking marketplace enabling real-time appointment scheduling with urgent care providers.
Integrated EHR platform with robust scheduling features supporting urgent care operations.
Practice management software providing flexible scheduling and billing for medical practices including urgent care.
Patient self-scheduling and engagement platform integrable with urgent care EHR systems.
Billing and practice management solution with online scheduling capabilities for independent urgent care practices.
Experity
specializedAll-in-one EHR and practice management software with advanced scheduling tailored for urgent care clinics.
Real-time online scheduling with transparent wait times and virtual queuing for walk-ins
Experity is a comprehensive software platform tailored for urgent care centers, providing robust scheduling capabilities that enable real-time online booking, wait time visibility, and seamless integration with EHR and practice management. It streamlines patient flow by allowing self-scheduling via web or mobile app, automated reminders, and staff scheduling optimization to handle walk-ins and appointments efficiently. Designed specifically for the fast-paced urgent care environment, it reduces no-shows and improves operational efficiency across multi-location practices.
Pros
- Industry-specific scheduling for urgent care with real-time wait times and walk-in management
- Seamless integration with EHR, billing, and patient engagement tools
- Proven no-show reduction through automated reminders and online check-in
Cons
- Pricing can be higher for smaller single-location practices
- Initial setup requires some training for full customization
- Limited third-party integrations outside urgent care ecosystem
Best For
Multi-location urgent care centers needing an all-in-one platform for efficient patient scheduling and practice management.
Pricing
Custom enterprise pricing starting around $300-500 per provider/month; contact for demo and quote.
Solv
specializedOnline booking platform providing real-time wait times and self-scheduling for urgent care patients.
Nationwide patient discovery marketplace that proactively fills provider schedules with verified bookings
Solv is a patient-centric scheduling platform that enables urgent care providers to offer real-time online booking, wait time visibility, and virtual care options to attract and manage patients efficiently. It functions as a marketplace connecting patients with nearby urgent care centers, allowing instant appointments, automated reminders, and seamless check-ins. Providers benefit from tools to fill open slots, reduce no-shows, and integrate with existing EHR systems for streamlined operations.
Pros
- Extensive patient marketplace drives high-volume bookings
- Real-time availability and wait times optimize scheduling
- Strong EHR integrations and mobile-first design
Cons
- Pricing includes per-new-patient fees that can add up
- Less customizable for complex enterprise workflows
- Relies on marketplace traffic which varies by location
Best For
Mid-sized urgent care clinics seeking to boost patient acquisition and simplify online scheduling without heavy IT investment.
Pricing
Custom tiers starting at ~$199/month for Essentials, plus pay-per-new-patient fees (~$20-50/bookings); Enterprise plans negotiable.
Thrive
specializedCloud-based urgent care software offering scheduling, telehealth, and revenue cycle management tools.
Intelligent patient communication suite with proactive reminders and two-way chat for scheduling adjustments
Thrive (thriveapc.com) is an all-in-one practice management platform with strong scheduling capabilities tailored for urgent care settings, enabling online booking, real-time availability, and automated reminders to minimize no-shows. It integrates scheduling with patient engagement tools like portals, telehealth, and billing for efficient workflow management. Designed primarily for primary and accountable care, it adapts well to urgent care by supporting walk-ins, waitlists, and quick-visit optimizations.
Pros
- Robust online self-scheduling with real-time slots and waitlist management
- Seamless integration with EHR, billing, and telehealth
- Strong patient engagement via portal and automated SMS/email reminders
Cons
- Pricing is quote-based and can be steep for small urgent care practices
- Initial setup and customization require dedicated training
- More oriented toward primary care, with some urgent care-specific tweaks needed
Best For
Mid-sized urgent care centers needing integrated scheduling with patient retention and revenue tools.
Pricing
Custom quote-based pricing; typically $299-$599 per provider/month depending on features and practice size.
WaitWell
specializedDigital check-in and appointment scheduling system designed to reduce wait times in urgent care settings.
Virtual Waiting Room, allowing patients to receive text alerts from home or their car instead of crowding the waiting area
WaitWell is a patient self-service platform tailored for urgent care centers, enabling online check-in, appointment scheduling, and virtual queue management to optimize walk-in patient flow. It provides real-time wait time visibility, automated SMS notifications, and kiosk support, reducing front desk congestion and enhancing patient experience. The software integrates with popular EMR systems and offers reporting tools for operational insights.
Pros
- Seamless online check-in and kiosk options reduce no-shows and wait times
- Real-time SMS notifications keep patients informed and satisfied
- Strong integrations with EMRs like Epic and Athenahealth
Cons
- Pricing scales quickly for multi-location practices
- Limited advanced analytics compared to enterprise solutions
- Initial setup and customization can require IT support
Best For
Urgent care clinics with high walk-in volumes seeking to implement virtual waiting rooms and self-service check-ins.
Pricing
Starts at $299/month per location for basic plans, with custom enterprise pricing for integrations and advanced features.
QLess
specializedVirtual queue management and scheduling software optimizing patient flow for urgent care facilities.
Mobile-first virtual queuing that lets patients wait comfortably off-site until notified
QLess is a virtual queuing platform designed to manage patient flow in high-traffic environments like urgent care centers by allowing patients to join lines remotely via mobile app, text, or kiosks. It provides real-time wait time estimates, notifications when it's a patient's turn, and analytics for optimizing operations. While effective for walk-in management, it functions more as queue optimization than traditional appointment scheduling software.
Pros
- Eliminates physical lines and reduces patient frustration with virtual queuing
- Real-time notifications and wait time predictions improve patient experience
- Robust analytics and reporting for operational insights
Cons
- Lacks advanced appointment booking and calendar integration typical of dedicated scheduling tools
- Requires kiosks or app adoption, which may not suit all patients
- Pricing can be steep for smaller urgent care practices
Best For
Urgent care centers with heavy walk-in volume that prioritize queue management over rigid appointment scheduling.
Pricing
Custom quote-based pricing, typically starting at $500–$2,000/month per location depending on volume and features.
Zocdoc
enterprisePatient booking marketplace enabling real-time appointment scheduling with urgent care providers.
Real-time, insurance-aware appointment booking marketplace connecting patients to thousands of urgent care providers nationwide
Zocdoc is an online marketplace that enables patients to search for urgent care providers by location, insurance, and availability, then book same-day or next-day appointments instantly. It provides verified patient reviews, real-time slot updates, and insurance eligibility checks to streamline the process. For urgent care providers, it offers visibility to attract walk-in traffic digitally, though it's more patient-centric than a full clinic management tool.
Pros
- Intuitive patient interface for quick searches and instant bookings
- Real-time availability synced across providers
- Strong insurance integration and verified reviews
Cons
- Provider fees per new patient can add up quickly
- Limited customization for urgent care-specific workflows
- Less focused on internal clinic scheduling compared to dedicated EHR tools
Best For
Patients and smaller urgent care practices looking for easy online visibility and patient acquisition without building their own booking system.
Pricing
Free for patients; providers pay $35-$50 per new patient appointment booked through the platform.
athenahealth
enterpriseIntegrated EHR platform with robust scheduling features supporting urgent care operations.
Embedded intelligence for predictive scheduling and automatic insurance eligibility checks during booking
athenahealth is a cloud-based electronic health record (EHR) and practice management platform that includes advanced scheduling capabilities optimized for urgent care settings. It enables online patient self-scheduling, real-time availability management, automated reminders, and seamless integration with billing and clinical workflows to handle high-volume, walk-in traffic efficiently. The system supports multi-location practices with mobile access and embedded analytics for optimizing appointment flow.
Pros
- Comprehensive integration with EHR, billing, and telehealth for streamlined urgent care operations
- Robust online scheduling with patient self-service portal and automated SMS/email reminders
- Real-time eligibility verification and analytics for efficient resource allocation
Cons
- Steep learning curve and lengthy implementation process for new users
- High subscription costs that may not suit smaller urgent care practices
- Limited customization options for scheduling templates without additional support
Best For
Mid-to-large urgent care chains seeking an all-in-one EHR-integrated scheduling solution with enterprise-level scalability.
Pricing
Custom quote-based pricing, typically $150-$400 per provider/month plus implementation fees starting at $10,000+.
AdvancedMD
enterprisePractice management software providing flexible scheduling and billing for medical practices including urgent care.
Integrated scheduling with EHR and billing that auto-populates patient data for rapid urgent care check-ins
AdvancedMD is a comprehensive cloud-based EHR and practice management platform with robust scheduling capabilities designed for medical practices, including urgent care centers. It supports real-time appointment booking, patient self-scheduling via a portal, automated reminders, and customizable templates to handle high-volume walk-ins and same-day visits efficiently. The software integrates scheduling seamlessly with billing, clinical documentation, and reporting, offering a unified solution for urgent care operations.
Pros
- Seamless integration with EHR, billing, and patient portal for streamlined workflows
- Customizable scheduling templates and real-time availability for urgent care demands
- Patient self-scheduling and automated reminders reduce no-shows
Cons
- Steep learning curve for full feature set and customization
- Higher pricing may not suit small practices focused solely on scheduling
- Occasional reports of interface glitches during peak usage
Best For
Mid-sized urgent care centers needing an all-in-one platform with integrated scheduling, EHR, and revenue cycle management.
Pricing
Custom quotes starting at ~$729/provider/month for core modules, plus implementation fees and add-ons.
Relatient
enterprisePatient self-scheduling and engagement platform integrable with urgent care EHR systems.
Real-time wait time and availability display for urgent care slots, allowing patients to book or join virtual queues instantly
Relatient is a patient engagement and scheduling platform designed for healthcare providers, including urgent care centers, offering online self-scheduling, automated reminders, and digital check-in capabilities. It enables real-time appointment booking with customizable rules for walk-ins and slots, integrating with major EHR systems like Epic and Cerner. The software streamlines front-office workflows, reduces no-shows, and enhances patient experience through a unified portal for forms, payments, and communication.
Pros
- Seamless EHR integrations for efficient scheduling
- Robust patient self-service tools reducing staff workload
- Advanced reminder system that significantly cuts no-shows
Cons
- Pricing can be steep for smaller urgent care practices
- Customization options limited without add-ons
- Occasional interface glitches reported in high-volume use
Best For
Mid-sized urgent care centers seeking integrated patient engagement and scheduling to optimize walk-in and appointment management.
Pricing
Custom quote-based pricing, typically $300-$600 per provider/month depending on features and volume; includes implementation fees.
Kareo
enterpriseBilling and practice management solution with online scheduling capabilities for independent urgent care practices.
Built-in revenue cycle management that automatically links scheduled visits to billing and claims processing
Kareo is a cloud-based practice management platform that includes scheduling tools designed for medical practices, including urgent care centers, enabling online appointment booking, real-time availability views, and automated reminders. It integrates scheduling with EHR and revenue cycle management for streamlined operations in fast-paced environments. While versatile across specialties, its scheduling module supports quick check-ins and patient self-service portals essential for handling walk-ins and urgent visits.
Pros
- Seamless integration with EHR and billing for end-to-end workflow
- Intuitive online patient portal for self-scheduling and reminders
- Mobile accessibility for on-the-go staff management
Cons
- Pricing can be high for smaller urgent care practices
- Less specialized for advanced urgent care needs like multi-location walk-in queuing
- Customer support response times vary
Best For
Small to mid-sized independent urgent care centers needing an integrated practice management solution beyond just scheduling.
Pricing
Custom quotes starting at ~$300/provider/month, plus implementation fees and revenue share options for billing services.
Conclusion
Evaluating urgent care scheduling software reveals clear leaders: Experity takes the top spot with its comprehensive all-in-one EHR and scheduling tools, tailored to urgent care clinics. Solv and Thrive follow as strong alternatives, excelling in distinct areas—Solv for real-time wait times and self-scheduling, Thrive with integrated telehealth and revenue cycle management—ensuring users can find the best fit for their specific needs.
Don’t miss out on Experity, the top choice to streamline your urgent care practice’s efficiency and patient experience. For those with different priorities, Solv or Thrive offer excellent specialized solutions, but Experity stands above for its tailored, all-in-one design.
Tools Reviewed
All tools were independently evaluated for this comparison