Quick Overview
- 1#1: Doxy.me - HIPAA-compliant video conferencing platform designed exclusively for secure telemedicine consultations with no downloads required.
- 2#2: Zoom for Healthcare - Reliable video conferencing solution with HIPAA-compliant plans, EHR integrations, and features tailored for healthcare providers.
- 3#3: VSee - Clinic-quality telemedicine platform offering HD video, remote patient monitoring, and full HIPAA compliance for virtual care.
- 4#4: Cisco Webex - Enterprise-grade video conferencing with end-to-end encryption, HIPAA support, and seamless integration for healthcare workflows.
- 5#5: SimplePractice - All-in-one practice management software with secure telehealth video, scheduling, and billing for behavioral health professionals.
- 6#6: Mend - Patient engagement platform featuring HIPAA-secure video visits, automated reminders, and intake forms for efficient telemedicine.
- 7#7: Spruce Health - Secure messaging and video platform with e-prescribing, labs integration, and HIPAA compliance for direct patient-provider communication.
- 8#8: Microsoft Teams - Collaborative video conferencing tool with healthcare compliance options, Azure security, and integration with Microsoft healthcare ecosystem.
- 9#9: eClinicalWorks - Comprehensive EHR system with built-in healow TeleVisits for secure video conferencing and patient management.
- 10#10: eVisit - Virtual care platform providing asynchronous and live video consultations with EHR integrations and HIPAA security.
Tools were selected based on rigorous evaluation of security compliance (including HIPAA), functionality (e.g., EHR integration, remote monitoring), user experience, and value, prioritizing those that excel in meeting healthcare's unique demands.
Comparison Table
Telemedicine video conferencing software is critical for modern remote care, enabling seamless patient-provider interactions. This comparison table outlines key tools like Doxy.me, Zoom for Healthcare, VSee, Cisco Webex, SimplePractice, and more, exploring features, usability, and practical benefits to guide informed selections.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Doxy.me HIPAA-compliant video conferencing platform designed exclusively for secure telemedicine consultations with no downloads required. | specialized | 9.4/10 | 8.8/10 | 9.8/10 | 9.5/10 |
| 2 | Zoom for Healthcare Reliable video conferencing solution with HIPAA-compliant plans, EHR integrations, and features tailored for healthcare providers. | enterprise | 9.2/10 | 9.4/10 | 9.6/10 | 8.7/10 |
| 3 | VSee Clinic-quality telemedicine platform offering HD video, remote patient monitoring, and full HIPAA compliance for virtual care. | specialized | 8.6/10 | 8.8/10 | 9.1/10 | 8.2/10 |
| 4 | Cisco Webex Enterprise-grade video conferencing with end-to-end encryption, HIPAA support, and seamless integration for healthcare workflows. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.0/10 |
| 5 | SimplePractice All-in-one practice management software with secure telehealth video, scheduling, and billing for behavioral health professionals. | specialized | 8.6/10 | 8.4/10 | 9.2/10 | 8.1/10 |
| 6 | Mend Patient engagement platform featuring HIPAA-secure video visits, automated reminders, and intake forms for efficient telemedicine. | specialized | 8.4/10 | 9.1/10 | 8.6/10 | 7.7/10 |
| 7 | Spruce Health Secure messaging and video platform with e-prescribing, labs integration, and HIPAA compliance for direct patient-provider communication. | specialized | 8.4/10 | 8.6/10 | 9.2/10 | 8.1/10 |
| 8 | Microsoft Teams Collaborative video conferencing tool with healthcare compliance options, Azure security, and integration with Microsoft healthcare ecosystem. | enterprise | 7.8/10 | 8.0/10 | 8.2/10 | 7.4/10 |
| 9 | eClinicalWorks Comprehensive EHR system with built-in healow TeleVisits for secure video conferencing and patient management. | enterprise | 7.4/10 | 8.2/10 | 6.5/10 | 6.8/10 |
| 10 | eVisit Virtual care platform providing asynchronous and live video consultations with EHR integrations and HIPAA security. | specialized | 8.3/10 | 8.8/10 | 8.2/10 | 7.9/10 |
HIPAA-compliant video conferencing platform designed exclusively for secure telemedicine consultations with no downloads required.
Reliable video conferencing solution with HIPAA-compliant plans, EHR integrations, and features tailored for healthcare providers.
Clinic-quality telemedicine platform offering HD video, remote patient monitoring, and full HIPAA compliance for virtual care.
Enterprise-grade video conferencing with end-to-end encryption, HIPAA support, and seamless integration for healthcare workflows.
All-in-one practice management software with secure telehealth video, scheduling, and billing for behavioral health professionals.
Patient engagement platform featuring HIPAA-secure video visits, automated reminders, and intake forms for efficient telemedicine.
Secure messaging and video platform with e-prescribing, labs integration, and HIPAA compliance for direct patient-provider communication.
Collaborative video conferencing tool with healthcare compliance options, Azure security, and integration with Microsoft healthcare ecosystem.
Comprehensive EHR system with built-in healow TeleVisits for secure video conferencing and patient management.
Virtual care platform providing asynchronous and live video consultations with EHR integrations and HIPAA security.
Doxy.me
specializedHIPAA-compliant video conferencing platform designed exclusively for secure telemedicine consultations with no downloads required.
Seamless HIPAA compliance with zero configuration required
Doxy.me is a HIPAA-compliant telemedicine platform designed specifically for healthcare providers to conduct secure video consultations with patients. It offers browser-based video conferencing with no downloads required for users, featuring virtual waiting rooms, screen sharing, and text chat. The platform emphasizes simplicity, security, and compliance, making it ideal for quick setup in medical practices.
Pros
- HIPAA-compliant by default with enterprise-grade encryption
- No account or download needed for patients—just a link
- Simple, intuitive interface with virtual waiting room
Cons
- Limited advanced integrations compared to enterprise platforms
- Basic customization options for branding and features
- No built-in EHR or e-prescribing tools
Best For
Solo practitioners and small clinics seeking a straightforward, secure telehealth video solution without complex setup.
Pricing
Free for basic use; Professional plan at $35/user/month; Clinic plans start at $50/provider/month with advanced features.
Zoom for Healthcare
enterpriseReliable video conferencing solution with HIPAA-compliant plans, EHR integrations, and features tailored for healthcare providers.
Signed BAA and end-to-end encryption ensuring full HIPAA compliance out-of-the-box
Zoom for Healthcare is a HIPAA-compliant video conferencing platform tailored for telemedicine, enabling secure virtual consultations, patient triage, and remote monitoring. It provides end-to-end encryption, signed Business Associate Agreements (BAA), and features like virtual waiting rooms and EHR integrations to streamline healthcare workflows. Widely adopted for its reliability, it supports high-quality video across devices, making it suitable for practices of all sizes.
Pros
- HIPAA and HITRUST compliance with BAA for secure telemedicine
- Superior video/audio quality and scalability for large sessions
- Intuitive interface with mobile app support for patients and providers
Cons
- Premium pricing for full enterprise compliance features
- Past security vulnerabilities (now largely addressed)
- Performance dependent on stable internet connections
Best For
Medium to large healthcare practices needing scalable, compliant telemedicine video conferencing.
Pricing
Pro plan at $149.90/user/year (HIPAA-eligible with BAA); Business at $199.90/user/year; Enterprise custom pricing for advanced healthcare features.
VSee
specializedClinic-quality telemedicine platform offering HD video, remote patient monitoring, and full HIPAA compliance for virtual care.
Direct integration with USB medical peripherals for conducting remote physical exams
VSee is a secure, HIPAA-compliant telemedicine platform designed for video conferencing in healthcare settings, enabling virtual consultations, secure messaging, and remote patient monitoring. It supports high-quality HD video calls across desktop, mobile, and tablet devices with features like screen sharing, annotations, and e-prescribing. Tailored for medical professionals, it integrates with select medical peripherals for enhanced virtual exams.
Pros
- HIPAA-compliant security with end-to-end encryption
- Intuitive interface with quick setup and cross-platform support
- Integration with medical devices like otoscopes and stethoscopes
Cons
- Limited integrations with major EHR systems
- Free plan lacks advanced clinic management tools
- Scalability issues for large enterprises
Best For
Solo practitioners and small to medium-sized clinics seeking reliable, easy-to-deploy telehealth video conferencing.
Pricing
Free for basic use; Clinic Pro starts at $129/provider/month; Enterprise custom pricing.
Cisco Webex
enterpriseEnterprise-grade video conferencing with end-to-end encryption, HIPAA support, and seamless integration for healthcare workflows.
Webex for Healthcare's virtual waiting room and automated patient check-in for streamlined telehealth sessions
Cisco Webex is an enterprise-grade video conferencing platform optimized for secure telemedicine with HIPAA and HITRUST compliance through Webex for Healthcare. It delivers high-definition video, AI-powered noise removal, virtual backgrounds, and features like virtual waiting rooms, patient check-in, and EHR integrations. Ideal for clinical consultations, it supports breakout rooms, annotations, and real-time captions to enhance telehealth workflows.
Pros
- Superior security with end-to-end encryption and healthcare-specific compliance
- Advanced AI tools like noise removal, background blur, and real-time translation
- Robust integrations with EHR systems and scalability for large clinics
Cons
- Higher pricing compared to specialized telemedicine tools
- Interface can feel complex for small practices or non-technical users
- Some telemedicine features locked behind enterprise plans
Best For
Large healthcare organizations and hospitals needing secure, scalable video conferencing for telemedicine consultations.
Pricing
Free basic plan; Starter at $14.50/user/month, Plus at $19/user/month; healthcare compliance via enterprise plans (custom pricing starting ~$25/user/month).
SimplePractice
specializedAll-in-one practice management software with secure telehealth video, scheduling, and billing for behavioral health professionals.
Branded client waiting room with automated session recording and direct integration to progress notes
SimplePractice is an all-in-one practice management platform tailored for mental health and wellness professionals, featuring integrated HIPAA-compliant telemedicine video conferencing. It enables secure virtual sessions with easy client access via a branded portal, alongside scheduling, documentation, billing, and insurance tools. The video solution prioritizes simplicity and compliance for teletherapy, making it a seamless part of comprehensive practice workflows.
Pros
- HIPAA-compliant secure video with no downloads required for clients
- Seamless integration with scheduling, notes, and billing
- Intuitive interface and branded client portal for professional experience
Cons
- Limited advanced video features like breakout rooms or extensive screen sharing
- Pricing scales with full platform use, less ideal for video-only needs
- Primarily optimized for behavioral health, less flexible for other specialties
Best For
Solo therapists or small mental health practices seeking an integrated telehealth and practice management solution.
Pricing
Starts at $29/month per user (Essentials plan with basic telehealth); Pro plan at $69/month includes advanced features; annual billing discounts available.
Mend
specializedPatient engagement platform featuring HIPAA-secure video visits, automated reminders, and intake forms for efficient telemedicine.
AI-powered intelligent texting that automatically escalates conversations to video visits without patient app downloads
Mend is an all-in-one patient engagement platform with integrated telemedicine video conferencing designed for healthcare providers. It enables secure, HIPAA-compliant virtual visits featuring waiting rooms, screen sharing, high-definition video, and mobile accessibility. The software seamlessly connects video calls with automated texting, online scheduling, intake forms, and payments to optimize the patient experience.
Pros
- HIPAA-compliant video with advanced tools like screen sharing and virtual waiting rooms
- Deep integrations with major EHR/PM systems for streamlined workflows
- All-in-one platform combining video, messaging, scheduling, and billing
Cons
- Custom pricing lacks transparency and can be costly for small practices
- Steeper learning curve for full suite utilization
- Limited free tier or trial options for testing
Best For
Mid-sized to enterprise-level healthcare practices needing integrated telehealth and patient engagement tools.
Pricing
Custom enterprise pricing, typically starting at $299 per provider/month with tiers based on features and volume.
Spruce Health
specializedSecure messaging and video platform with e-prescribing, labs integration, and HIPAA compliance for direct patient-provider communication.
Secure asynchronous messaging (Spruce Chat) that allows flexible provider-patient communication outside live video sessions
Spruce Health is a comprehensive telemedicine platform tailored for healthcare providers, offering secure HIPAA-compliant video conferencing, asynchronous messaging, appointment scheduling, and e-prescribing. It streamlines virtual care delivery by integrating patient intake, payments, and chart notes into a single intuitive app. Designed primarily for primary care, behavioral health, and direct primary care practices, it enables efficient remote consultations without relying on third-party tools like Zoom.
Pros
- Highly intuitive interface with mobile-first design for providers and patients
- Robust HIPAA compliance and end-to-end encryption for video and messaging
- All-in-one platform reducing need for multiple tools
Cons
- Limited advanced EHR integrations compared to enterprise solutions
- Pricing scales quickly for multi-provider practices
- Fewer customizable reporting and analytics features
Best For
Small to medium-sized independent practices or direct primary care providers seeking a user-friendly, all-in-one telemedicine solution.
Pricing
Starts at $99 per provider per month for core features, with add-ons for advanced tools; custom enterprise pricing available.
Microsoft Teams
enterpriseCollaborative video conferencing tool with healthcare compliance options, Azure security, and integration with Microsoft healthcare ecosystem.
Deep Microsoft ecosystem integration allowing custom Power Apps for telemedicine workflows and Outlook-based appointment scheduling
Microsoft Teams is a versatile collaboration platform from Microsoft that provides high-quality video conferencing capabilities adaptable for telemedicine use cases. It supports secure virtual meetings with features like screen sharing, recording, live captions, and breakout rooms, while offering HIPAA compliance through eligible Microsoft 365 plans and a Business Associate Agreement. Integrated deeply with the Microsoft ecosystem, it facilitates scheduling via Outlook and custom workflows via Power Apps, though it lacks native tools for patient records or vitals monitoring.
Pros
- HIPAA-compliant with BAA for secure telemedicine sessions
- Seamless integration with Microsoft 365 for scheduling and file sharing
- High-quality video/audio with AI features like noise suppression and live captions
Cons
- Lacks specialized telemedicine tools like EHR integration or waiting rooms
- Can feel bloated for simple video consults due to collaboration-focused interface
- Full compliance and advanced features require paid enterprise subscriptions
Best For
Large healthcare organizations already using Microsoft 365 who need scalable, integrated video conferencing for virtual patient visits.
Pricing
Free basic version available; Microsoft 365 Business plans start at $6/user/month, with E3/E5 enterprise plans ($36-$57/user/month) required for HIPAA compliance.
eClinicalWorks
enterpriseComprehensive EHR system with built-in healow TeleVisits for secure video conferencing and patient management.
Real-time EHR integration allowing providers to view and update patient records directly within the video call interface
eClinicalWorks is a comprehensive EHR platform with integrated telemedicine capabilities via Healow TeleVisits, enabling secure video conferencing for remote patient consultations. It combines video calls with EHR access, e-prescribing, and patient portal features to streamline virtual care workflows. Primarily designed for healthcare providers, it ensures HIPAA compliance and supports both scheduled and on-demand visits.
Pros
- Seamless integration with full EHR system for real-time chart access during calls
- HIPAA-compliant with robust security for video, chat, and file sharing
- Supports multiple device types and includes patient self-scheduling via portal
Cons
- Steep learning curve due to complex interface tied to EHR suite
- Reported technical glitches and support delays during peak usage
- High cost without transparent pricing, often requiring custom quotes
Best For
Established medical practices already using eClinicalWorks EHR who need tightly integrated telehealth without switching platforms.
Pricing
Custom quote-based pricing, typically $500+ per provider/month for full EHR + telehealth bundle; no public tiers available.
eVisit
specializedVirtual care platform providing asynchronous and live video consultations with EHR integrations and HIPAA security.
Integrated e-prescribing and billing directly within the video visit interface
eVisit is a comprehensive telemedicine platform designed for healthcare providers, offering secure HIPAA-compliant video conferencing for virtual patient visits. It integrates scheduling, e-prescribing, billing, and EHR compatibility to streamline telehealth workflows. The solution supports both synchronous video calls and asynchronous messaging, making it suitable for various medical specialties.
Pros
- Seamless integration with major EHR systems like Epic and Cerner
- HIPAA-compliant security with virtual waiting rooms and patient portals
- All-in-one workflow including billing, prescriptions, and scheduling
Cons
- Custom pricing can be expensive for small practices
- Steeper learning curve for advanced administrative features
- Limited free tier or trial options
Best For
Mid-sized to large medical practices seeking an integrated telehealth platform beyond basic video conferencing.
Pricing
Enterprise pricing model; typically $200-$400 per provider per month, with custom quotes based on usage and features.
Conclusion
The reviewed tools range from simple, download-free platforms to enterprise-grade solutions, all prioritizing security. Doxy.me stands out as the top choice, excelling in uncomplicated, secure telemedicine. Zoom for Healthcare and VSee follow closely, offering robust EHR integrations, clinic-quality video, and remote monitoring—each tailored to distinct needs.
Begin your telehealth journey with Doxy.me for seamless, secure consultations, or explore Zoom for Healthcare or VSee to align with specific workflow requirements.
Tools Reviewed
All tools were independently evaluated for this comparison