Quick Overview
- 1#1: Doxy.me - HIPAA-compliant telehealth platform offering simple, secure video conferencing with no downloads required for patients.
- 2#2: Zoom - Reliable video conferencing solution with dedicated HIPAA-compliant plans for healthcare providers including waiting rooms and EHR integrations.
- 3#3: VSee - Telemedicine platform providing clinic-grade video calls, AI features, and remote patient monitoring for comprehensive virtual care.
- 4#4: eVisit - Virtual care platform combining secure video visits, asynchronous messaging, and digital check-ins for efficient telehealth workflows.
- 5#5: Mend - Patient engagement platform with HIPAA-secure video conferencing, automated reminders, and billing integration for streamlined telehealth.
- 6#6: Amwell - Enterprise telehealth solution enabling scalable video consultations, hybrid care models, and integrations with major EHR systems.
- 7#7: Webex - Secure enterprise video conferencing with healthcare compliance, AI noise removal, and interoperability for telehealth sessions.
- 8#8: Microsoft Teams - Collaboration platform with HIPAA/BAA support, virtual waiting rooms, and deep integrations for healthcare telehealth use.
- 9#9: Spruce Health - Mobile-first telehealth app delivering secure video visits, messaging, and payments tailored for primary care providers.
- 10#10: Healthie - All-in-one telehealth platform for wellness pros with video conferencing, charting, and client management tools.
These tools were chosen based on their robust security compliance, feature set (including EHR integrations, AI, and patient engagement tools), user-friendliness, and overall value for healthcare providers and patients.
Comparison Table
Telehealth video conferencing software is vital for seamless remote care, and this comparison table outlines top tools including Doxy.me, Zoom, VSee, eVisit, Mend, and more. Readers will gain insights into key features, usability, and suitability for varied needs to find the ideal solution for their practice or requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Doxy.me HIPAA-compliant telehealth platform offering simple, secure video conferencing with no downloads required for patients. | specialized | 9.4/10 | 8.7/10 | 9.8/10 | 9.6/10 |
| 2 | Zoom Reliable video conferencing solution with dedicated HIPAA-compliant plans for healthcare providers including waiting rooms and EHR integrations. | enterprise | 9.1/10 | 9.3/10 | 9.8/10 | 8.6/10 |
| 3 | VSee Telemedicine platform providing clinic-grade video calls, AI features, and remote patient monitoring for comprehensive virtual care. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | eVisit Virtual care platform combining secure video visits, asynchronous messaging, and digital check-ins for efficient telehealth workflows. | enterprise | 8.7/10 | 9.1/10 | 8.5/10 | 8.3/10 |
| 5 | Mend Patient engagement platform with HIPAA-secure video conferencing, automated reminders, and billing integration for streamlined telehealth. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 6 | Amwell Enterprise telehealth solution enabling scalable video consultations, hybrid care models, and integrations with major EHR systems. | enterprise | 8.5/10 | 9.2/10 | 8.0/10 | 7.8/10 |
| 7 | Webex Secure enterprise video conferencing with healthcare compliance, AI noise removal, and interoperability for telehealth sessions. | enterprise | 8.6/10 | 9.1/10 | 8.3/10 | 7.9/10 |
| 8 | Microsoft Teams Collaboration platform with HIPAA/BAA support, virtual waiting rooms, and deep integrations for healthcare telehealth use. | enterprise | 8.1/10 | 8.7/10 | 7.8/10 | 7.9/10 |
| 9 | Spruce Health Mobile-first telehealth app delivering secure video visits, messaging, and payments tailored for primary care providers. | specialized | 8.2/10 | 8.7/10 | 8.4/10 | 7.9/10 |
| 10 | Healthie All-in-one telehealth platform for wellness pros with video conferencing, charting, and client management tools. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 7.2/10 |
HIPAA-compliant telehealth platform offering simple, secure video conferencing with no downloads required for patients.
Reliable video conferencing solution with dedicated HIPAA-compliant plans for healthcare providers including waiting rooms and EHR integrations.
Telemedicine platform providing clinic-grade video calls, AI features, and remote patient monitoring for comprehensive virtual care.
Virtual care platform combining secure video visits, asynchronous messaging, and digital check-ins for efficient telehealth workflows.
Patient engagement platform with HIPAA-secure video conferencing, automated reminders, and billing integration for streamlined telehealth.
Enterprise telehealth solution enabling scalable video consultations, hybrid care models, and integrations with major EHR systems.
Secure enterprise video conferencing with healthcare compliance, AI noise removal, and interoperability for telehealth sessions.
Collaboration platform with HIPAA/BAA support, virtual waiting rooms, and deep integrations for healthcare telehealth use.
Mobile-first telehealth app delivering secure video visits, messaging, and payments tailored for primary care providers.
All-in-one telehealth platform for wellness pros with video conferencing, charting, and client management tools.
Doxy.me
specializedHIPAA-compliant telehealth platform offering simple, secure video conferencing with no downloads required for patients.
Automatic, out-of-the-box HIPAA compliance with no configuration, audits, or add-ons required
Doxy.me is a HIPAA-compliant telehealth platform designed specifically for healthcare providers to conduct secure virtual consultations. It enables patients to join video sessions instantly via a simple link without requiring accounts, downloads, or apps. The software supports essential features like HD video, text chat, annotations, and file sharing tailored for medical use, ensuring privacy and ease for both providers and patients.
Pros
- Fully HIPAA-compliant with no extra setup or costs
- No downloads or accounts required for patients—just a link
- Extremely simple setup and intuitive interface for quick adoption
Cons
- Limited advanced features like waiting rooms or polling compared to general platforms
- Fewer third-party integrations than enterprise alternatives
- Clinic features require paid upgrade for multi-user support
Best For
Solo practitioners and small clinics needing a dead-simple, compliant telehealth solution without technical hurdles.
Pricing
Free forever for individual providers; Clinic plans start at $35/user/month for teams and advanced features.
Zoom
enterpriseReliable video conferencing solution with dedicated HIPAA-compliant plans for healthcare providers including waiting rooms and EHR integrations.
Virtual Waiting Room, enabling providers to review and admit patients one-by-one for enhanced privacy and compliance.
Zoom is a versatile video conferencing platform that delivers high-quality video and audio for telehealth consultations, supporting features like screen sharing, annotations, and session recording. It offers HIPAA-compliant options through Business and Enterprise plans with a Business Associate Agreement (BAA), including virtual waiting rooms to manage patient entry securely. Widely adopted in healthcare, it integrates with electronic health record (EHR) systems and calendars for streamlined virtual visits.
Pros
- Superior video/audio quality and reliability
- HIPAA compliance available with BAA on paid plans
- Intuitive interface with quick join via links or apps
Cons
- Free plan lacks HIPAA compliance and advanced security
- History of security vulnerabilities (now largely addressed)
- Higher costs for enterprise-level telehealth features
Best For
Healthcare providers and clinics needing scalable, user-friendly video conferencing with strong security for remote patient consultations.
Pricing
Free Basic plan; Pro $14.99/user/month; Business $18.32/user/month (annual) with HIPAA BAA; Enterprise custom pricing.
VSee
specializedTelemedicine platform providing clinic-grade video calls, AI features, and remote patient monitoring for comprehensive virtual care.
Patented low-bandwidth video technology for stable HD calls on 2G/3G connections
VSee is a HIPAA-compliant telehealth platform specializing in secure video conferencing for healthcare providers. It supports virtual consultations with features like high-quality video on low-bandwidth connections, screen sharing, annotations, and EHR integrations. Designed for clinics and enterprises, it ensures patient data privacy while enabling efficient remote care delivery.
Pros
- HIPAA-compliant with end-to-end encryption
- Superior low-bandwidth video performance for remote areas
- Seamless EHR and practice management integrations
Cons
- Higher pricing for advanced features
- Limited free plan capabilities
- Steeper learning curve for custom configurations
Best For
Healthcare providers and clinics needing reliable, secure video conferencing for telehealth in low-connectivity environments.
Pricing
Free basic plan; Pro at $49/provider/month; Enterprise custom pricing.
eVisit
enterpriseVirtual care platform combining secure video visits, asynchronous messaging, and digital check-ins for efficient telehealth workflows.
Seamless EHR integration and revenue cycle management embedded directly into video visits for end-to-end virtual care billing.
eVisit is a comprehensive telehealth platform specializing in secure video conferencing for healthcare providers, enabling virtual visits with features like digital waiting rooms, screen sharing, and real-time chat. It integrates seamlessly with EHR systems such as Epic and Cerner, supports e-prescribing, and ensures full HIPAA and HITRUST compliance for data security. The platform also offers asynchronous messaging and patient engagement tools to enhance remote care delivery beyond basic video calls.
Pros
- Deep integrations with major EHRs like Epic and Cerner for streamlined workflows
- HIPAA-compliant video with advanced features like virtual exam rooms and e-prescribing
- Robust patient engagement tools including secure messaging and automated reminders
Cons
- Enterprise-level pricing can be prohibitive for solo practitioners or small clinics
- Initial setup and customization require significant IT involvement
- Mobile app lacks some desktop features, limiting flexibility for on-the-go use
Best For
Mid-to-large healthcare organizations and hospitals needing a scalable, fully integrated telehealth solution with strong compliance and EHR connectivity.
Pricing
Custom enterprise pricing based on usage; typically starts at $300-$500 per provider/month with per-visit options available.
Mend
specializedPatient engagement platform with HIPAA-secure video conferencing, automated reminders, and billing integration for streamlined telehealth.
End-to-end patient journey automation, linking video visits directly to scheduling, reminders, intake, and payments
Mend (mend.com) is an all-in-one patient engagement platform tailored for healthcare providers, featuring secure HIPAA-compliant telehealth video conferencing. It integrates video visits seamlessly with appointment scheduling, automated reminders, digital intake forms, secure messaging, and payments to streamline the patient journey. The platform supports high-quality virtual appointments with features like virtual waiting rooms and screen sharing, making it ideal for medical practices transitioning to or enhancing telehealth services.
Pros
- HIPAA-compliant video conferencing with healthcare-specific tools like virtual waiting rooms
- Seamless integration with EHR/EMR systems and full patient engagement suite
- Automated reminders and self-scheduling reduce no-shows significantly
Cons
- Pricing is custom and can be expensive for small or solo practices
- Full feature set requires higher-tier plans
- Steeper learning curve for utilizing the entire platform beyond basic video calls
Best For
Mid-sized medical practices needing an integrated telehealth solution with patient communication automation.
Pricing
Custom pricing, typically starting at $299 per provider per month with tiers based on features and practice size.
Amwell
enterpriseEnterprise telehealth solution enabling scalable video consultations, hybrid care models, and integrations with major EHR systems.
Converge platform's AI-powered care orchestration for automated patient routing and hybrid care models
Amwell is a leading telehealth platform specializing in secure video conferencing for virtual healthcare consultations, enabling providers to deliver care remotely with integrated tools for scheduling, billing, and patient engagement. It supports health systems, insurers, and clinics with HIPAA-compliant video visits, asynchronous messaging, and EHR integrations to streamline workflows. As an enterprise-focused solution, it scales for high-volume use while ensuring regulatory compliance and data security.
Pros
- Enterprise scalability for large health systems
- Seamless integrations with major EHRs like Epic and Cerner
- Robust HIPAA-compliant security with end-to-end encryption
Cons
- High cost prohibitive for small practices
- Steep learning curve for setup and customization
- Opaque custom pricing lacks transparency
Best For
Large health systems, hospitals, and payers needing a comprehensive, scalable telehealth platform for video-based care delivery.
Pricing
Custom enterprise pricing via quote, often starting at $100K+ annually based on users, volume, and features.
Webex
enterpriseSecure enterprise video conferencing with healthcare compliance, AI noise removal, and interoperability for telehealth sessions.
Defense-grade security including E2EE and compliance certifications tailored for regulated healthcare environments
Cisco Webex is a versatile enterprise-grade video conferencing platform that excels in secure telehealth consultations with HIPAA compliance via Business Associate Agreement (BAA). It offers high-definition video, AI-powered noise removal, real-time captions, and virtual waiting rooms to facilitate patient-provider interactions. Integration with EHR systems and robust scheduling tools make it suitable for clinical workflows, supporting both scheduled appointments and on-demand calls.
Pros
- HIPAA-compliant with BAA and end-to-end encryption for secure telehealth sessions
- Superior video/audio quality with AI features like noise cancellation and gesture recognition
- Seamless integrations with EHRs and calendars for streamlined healthcare workflows
Cons
- Higher pricing compared to dedicated telehealth platforms
- Steeper learning curve for advanced admin features
- Limited customization in free tier for healthcare-specific needs
Best For
Mid-to-large healthcare organizations needing scalable, enterprise-secure video conferencing for telehealth.
Pricing
Free starter plan; Pro from $14.50/user/month (billed annually); Enterprise custom with HIPAA BAA.
Microsoft Teams
enterpriseCollaboration platform with HIPAA/BAA support, virtual waiting rooms, and deep integrations for healthcare telehealth use.
Seamless Microsoft 365 integration enabling Outlook-based appointment scheduling and custom Power Apps for telehealth workflows
Microsoft Teams is a versatile collaboration platform from Microsoft that supports high-quality video conferencing, making it viable for telehealth consultations with features like screen sharing, recording, and live captions. It integrates seamlessly with the Microsoft 365 ecosystem, including Outlook for scheduling and OneDrive for file sharing, enhancing workflow efficiency in healthcare settings. For telehealth, it offers HIPAA-compliant configurations via Business Associate Agreements, end-to-end encryption, and waiting rooms, though it's not exclusively designed for medical use.
Pros
- Robust video/audio quality with AI enhancements like noise suppression and live captions
- HIPAA compliance and strong security features suitable for telehealth
- Deep integration with Microsoft 365 tools for scheduling and EHR connectivity
Cons
- Cluttered interface overwhelming for simple telehealth video calls
- Full compliance and advanced features require premium enterprise subscriptions
- Steeper learning curve for users outside the Microsoft ecosystem
Best For
Large healthcare organizations already using Microsoft 365 that need an all-in-one platform for telehealth and internal collaboration.
Pricing
Free basic version; telehealth-ready features via Microsoft 365 Business plans from $6/user/month, with E3/E5 enterprise plans ($36-57/user/month) for full HIPAA compliance.
Spruce Health
specializedMobile-first telehealth app delivering secure video visits, messaging, and payments tailored for primary care providers.
Unified inbox that combines secure messaging, video calls, and task management into one intuitive interface
Spruce Health is a comprehensive telehealth platform offering secure HIPAA-compliant video conferencing for virtual patient visits, alongside integrated messaging, scheduling, and billing tools. It enables healthcare providers to manage patient communications and administrative tasks from a unified inbox, supporting both desktop and mobile access. Designed primarily for independent providers and small practices, it streamlines telehealth delivery without requiring extensive IT setup.
Pros
- Fully HIPAA-compliant video calls with end-to-end encryption
- Integrated scheduling, billing, and e-prescribing for streamlined workflows
- Mobile app for providers and patients enhances accessibility
Cons
- Pricing scales with provider count, potentially costly for solos
- Limited advanced EHR integrations compared to enterprise solutions
- Customization options are somewhat restricted
Best For
Independent providers and small to mid-sized practices needing an all-in-one secure telehealth platform.
Pricing
Starts at $99/provider/month for core plans; custom enterprise pricing available upon request.
Healthie
specializedAll-in-one telehealth platform for wellness pros with video conferencing, charting, and client management tools.
Deep integration of secure video conferencing with built-in EHR, billing, and customizable patient portals in one platform
Healthie is a comprehensive telehealth platform tailored for health and wellness professionals like nutritionists, therapists, and coaches, offering HIPAA-compliant video conferencing integrated with EHR, scheduling, billing, and patient management tools. It enables secure virtual sessions with features like screen sharing, group calls, and automated reminders, streamlining the entire patient care workflow. While strong in practice integration, its video capabilities are solid but not as advanced as dedicated conferencing tools.
Pros
- HIPAA-compliant video conferencing with no additional per-minute fees
- Seamless integration of video with scheduling, charting, and payments
- User-friendly interface with mobile app support for providers and patients
Cons
- Limited advanced video features like AI transcription or high-end customization
- Pricing can be steep for solo practitioners focused only on video
- Primarily optimized for wellness fields rather than general medical practices
Best For
Small wellness practices such as nutritionists or therapists needing an all-in-one telehealth and practice management solution.
Pricing
Starts at $99/month per provider (Essentials plan) up to $299/month (Enterprise), with a 14-day free trial; no per-participant video fees.
Conclusion
The top telehealth video conferencing tools showcase diverse strengths, with Doxy.me leading as the top choice for its simple, secure, no-download setup that prioritizes patient ease. Zoom and VSee stand out as strong alternatives, offering dedicated healthcare plans with EHR integrations (Zoom) and comprehensive clinic-grade features (VSee). Together, they highlight the range of options available to meet varied practice needs, ensuring accessibility and effectiveness for both providers and patients.
To experience the seamless, secure video conferencing that sets Doxy.me apart, start exploring its platform today and elevate your telehealth workflows.
Tools Reviewed
All tools were independently evaluated for this comparison