Quick Overview
- 1#1: Credible - Offers integrated EHR and revenue cycle management with specialized billing for substance use disorder treatment centers.
- 2#2: CareLogic - Delivers enterprise-level behavioral health EHR with advanced claims management and SUD-specific coding support.
- 3#3: Valant - Provides cloud-based behavioral health software featuring automated billing and reimbursement optimization for addiction recovery programs.
- 4#4: InSync Healthcare - Streamlines telehealth, EHR, and billing workflows tailored for substance abuse and mental health providers.
- 5#5: Procentive - Focuses on behavioral health billing with robust claims scrubbing and payer contract management for SUD services.
- 6#6: Foothold Technology - Powers the AWARDS platform for SUD providers with integrated outcome tracking and Medicaid billing compliance.
- 7#7: ICANotes - Enables fast psychiatric documentation and electronic billing with support for ASAM criteria in substance abuse treatment.
- 8#8: TherapyNotes - Simplifies progress notes and insurance billing for behavioral health practices including substance use counseling.
- 9#9: SimplePractice - Supports solo and group practices with intuitive EHR, scheduling, and clean claims submission for SUD therapy.
- 10#10: Kareo - Manages medical billing and practice management with behavioral health code sets suitable for substance abuse billing.
Tools were chosen for their focus on SUD-specific billing needs, robust compliance support, intuitive workflow integration, and value, with ranking prioritizing those that best address the unique demands of addiction treatment practices.
Comparison Table
Substance abuse treatment practices require tailored billing tools to navigate complex claims and compliance; this comparison table details features, pricing, and usability of leading software like Credible, CareLogic, Valant, InSync Healthcare, Procentive, and more, guiding readers to find the right fit.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Credible Offers integrated EHR and revenue cycle management with specialized billing for substance use disorder treatment centers. | specialized | 9.5/10 | 9.7/10 | 9.2/10 | 9.3/10 |
| 2 | CareLogic Delivers enterprise-level behavioral health EHR with advanced claims management and SUD-specific coding support. | enterprise | 8.9/10 | 9.3/10 | 8.4/10 | 8.1/10 |
| 3 | Valant Provides cloud-based behavioral health software featuring automated billing and reimbursement optimization for addiction recovery programs. | specialized | 8.4/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 4 | InSync Healthcare Streamlines telehealth, EHR, and billing workflows tailored for substance abuse and mental health providers. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 5 | Procentive Focuses on behavioral health billing with robust claims scrubbing and payer contract management for SUD services. | specialized | 8.2/10 | 9.1/10 | 7.4/10 | 8.0/10 |
| 6 | Foothold Technology Powers the AWARDS platform for SUD providers with integrated outcome tracking and Medicaid billing compliance. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 7 | ICANotes Enables fast psychiatric documentation and electronic billing with support for ASAM criteria in substance abuse treatment. | specialized | 7.8/10 | 8.1/10 | 8.4/10 | 7.4/10 |
| 8 | TherapyNotes Simplifies progress notes and insurance billing for behavioral health practices including substance use counseling. | specialized | 8.3/10 | 8.0/10 | 9.2/10 | 8.1/10 |
| 9 | SimplePractice Supports solo and group practices with intuitive EHR, scheduling, and clean claims submission for SUD therapy. | specialized | 8.2/10 | 8.4/10 | 9.1/10 | 7.6/10 |
| 10 | Kareo Manages medical billing and practice management with behavioral health code sets suitable for substance abuse billing. | enterprise | 7.6/10 | 7.8/10 | 8.2/10 | 7.0/10 |
Offers integrated EHR and revenue cycle management with specialized billing for substance use disorder treatment centers.
Delivers enterprise-level behavioral health EHR with advanced claims management and SUD-specific coding support.
Provides cloud-based behavioral health software featuring automated billing and reimbursement optimization for addiction recovery programs.
Streamlines telehealth, EHR, and billing workflows tailored for substance abuse and mental health providers.
Focuses on behavioral health billing with robust claims scrubbing and payer contract management for SUD services.
Powers the AWARDS platform for SUD providers with integrated outcome tracking and Medicaid billing compliance.
Enables fast psychiatric documentation and electronic billing with support for ASAM criteria in substance abuse treatment.
Simplifies progress notes and insurance billing for behavioral health practices including substance use counseling.
Supports solo and group practices with intuitive EHR, scheduling, and clean claims submission for SUD therapy.
Manages medical billing and practice management with behavioral health code sets suitable for substance abuse billing.
Credible
specializedOffers integrated EHR and revenue cycle management with specialized billing for substance use disorder treatment centers.
Advanced revenue cycle management with AI-driven claim optimization and BH-specific payer rules engine for maximizing reimbursements
Credible is a comprehensive cloud-based EHR and practice management platform designed specifically for behavioral health providers, including substance abuse treatment centers. It excels in substance abuse billing by automating claims submission, insurance verification, and revenue cycle management with deep integration for BH-specific CPT and HCPCS codes. The software ensures compliance with regulations like 42 CFR Part 2 for confidentiality in addiction treatment records while streamlining reimbursements from major payers like Medicaid and private insurers.
Pros
- Robust automation for claims scrubbing, eligibility checks, and denial management tailored to substance abuse billing nuances
- Seamless integration with EHR for real-time documentation-to-billing workflows
- Strong compliance tools for HIPAA and 42 CFR Part 2, reducing audit risks
Cons
- Pricing can be higher for smaller practices due to per-client or per-user models
- Initial setup and customization may require dedicated IT support
- Limited mobile app functionality compared to some general EHR competitors
Best For
Medium to large substance abuse treatment centers and behavioral health organizations seeking an all-in-one solution for compliant, efficient billing.
Pricing
Custom pricing starting at around $150 per user/month or $25-50 per client/month, with enterprise plans including RCM services; free demo available.
CareLogic
enterpriseDelivers enterprise-level behavioral health EHR with advanced claims management and SUD-specific coding support.
AI-powered claims intelligence that predicts and prevents denials using behavioral health-specific rules and ASAM integration
CareLogic is a cloud-based EHR and practice management platform designed for behavioral health providers, with specialized tools for substance abuse treatment centers. It automates billing workflows including electronic claims submission, real-time eligibility verification, and denial management tailored to substance use disorder codes, ASAM criteria, and HCPCS modifiers. The software integrates clinical documentation with revenue cycle management to minimize errors and maximize reimbursements from insurers like Medicaid and commercial payers.
Pros
- Comprehensive revenue cycle management with automated claims scrubbing for substance abuse-specific codes
- Seamless EHR-billing integration reduces documentation-to-reimbursement time
- Robust reporting and analytics for tracking billing performance and compliance
Cons
- High cost structure unsuitable for very small practices
- Initial setup and customization can be time-intensive
- Occasional user reports of slow support response for complex issues
Best For
Mid-to-large substance abuse treatment centers requiring an integrated EHR and billing solution for high-volume claims processing.
Pricing
Custom quote-based pricing; typically $100-$300 per user/month depending on modules, practice size, and implementation needs.
Valant
specializedProvides cloud-based behavioral health software featuring automated billing and reimbursement optimization for addiction recovery programs.
Behavioral health-specific claim scrubber that auto-validates SUD treatment codes for higher clean claim rates
Valant is a cloud-based EHR and practice management software tailored for behavioral health providers, including substance abuse treatment centers, offering integrated billing for claims submission, eligibility verification, and revenue cycle management. It supports key CPT/HCPCS codes for addiction services, denial management, and compliance with HIPAA and 42 CFR Part 2 for SUD records. The platform streamlines workflows from intake to payment posting, with analytics to optimize reimbursements specific to substance abuse billing.
Pros
- Seamless EHR-billing integration reduces errors in substance abuse claims
- Robust compliance tools for 42 CFR Part 2 and behavioral health codes
- Advanced reporting and analytics for revenue optimization
Cons
- Steep learning curve for billing setup and customization
- Higher cost compared to standalone billing software
- Limited support for non-behavioral health billing scenarios
Best For
Mid-sized substance abuse treatment clinics needing an all-in-one EHR with specialized behavioral health billing.
Pricing
Custom quotes typically $300-$600 per provider/month, plus one-time implementation fees.
InSync Healthcare
specializedStreamlines telehealth, EHR, and billing workflows tailored for substance abuse and mental health providers.
Behavioral health-optimized billing engine with built-in SUD code libraries and ASAM criteria documentation linking directly to claims
InSync Healthcare is a cloud-based EHR and practice management platform tailored for behavioral health providers, including substance abuse treatment centers, offering integrated billing capabilities for SUD services. It automates claims submission using specific CPT codes and modifiers for addiction treatment, handles insurance verification, denial management, and revenue cycle optimization to ensure compliance and faster reimbursements. The software also includes customizable templates for ASAM assessments and progress notes, streamlining documentation tied directly to billing.
Pros
- Strong integration of EHR documentation with substance abuse-specific billing codes and modifiers
- Automated revenue cycle tools including claims scrubbing and AR aging reports
- Telehealth and patient portal support for modern SUD treatment workflows
Cons
- Pricing can be steep for smaller practices without high volume
- Steeper learning curve for non-behavioral health users
- Limited advanced analytics compared to enterprise-level competitors
Best For
Mid-sized behavioral health and substance abuse clinics seeking an integrated EHR-billing solution with behavioral health focus.
Pricing
Custom quote-based pricing, typically $299-$499 per provider/month plus one-time implementation fees starting at $5,000.
Procentive
specializedFocuses on behavioral health billing with robust claims scrubbing and payer contract management for SUD services.
Behavioral health-specific rules engine that auto-applies payer rules and modifiers for substance abuse claims
Procentive is a specialized revenue cycle management (RCM) platform tailored for behavioral health providers, including substance abuse treatment centers, offering integrated billing, EHR, and practice management tools. It automates claims processing, denial management, and payer reimbursements with a focus on complex codes for addiction services like detox, residential, and outpatient programs. The software ensures compliance with HIPAA and behavioral health regulations while providing real-time eligibility checks and analytics for optimized cash flow.
Pros
- Highly specialized rules engine for behavioral health and substance abuse billing codes
- Strong denial management and automated claims scrubbing
- Integrated EHR and real-time reporting for efficient workflows
Cons
- Steep learning curve due to extensive customization options
- Custom pricing can be expensive for small practices
- Limited native mobile accessibility for on-the-go use
Best For
Mid-sized substance abuse treatment providers needing robust, compliant billing automation integrated with EHR.
Pricing
Custom quote-based pricing, typically $300–$1,000+ per user/month depending on practice size and modules.
Foothold Technology
specializedPowers the AWARDS platform for SUD providers with integrated outcome tracking and Medicaid billing compliance.
Built-in ASAM multidimensional assessment and continuous quality improvement tools for SUD treatment tracking
Foothold Technology's CareLogic is a comprehensive electronic health record (EHR) and practice management platform designed specifically for behavioral health and substance abuse treatment providers. It supports end-to-end workflows including clinical documentation, ASAM criteria-based assessments, treatment planning, scheduling, and revenue cycle management with electronic billing for substance use disorder claims. The software emphasizes regulatory compliance, outcomes tracking, and interoperability for community-based organizations.
Pros
- Robust billing engine with high clean claims rates and support for SUD-specific codes like ASAM levels
- Integrated ASAM assessments and outcome measurement tools for treatment planning
- Strong customization and interoperability with state systems and clearinghouses
Cons
- Steep learning curve due to extensive customization options
- Pricing can be high for small practices without volume discounts
- Mobile app functionality is limited compared to dedicated telehealth platforms
Best For
Mid-sized substance abuse treatment centers and community mental health organizations needing an integrated EHR for billing and compliance.
Pricing
Custom quote-based pricing, typically $125-$250 per user per month depending on modules, agency size, and implementation.
ICANotes
specializedEnables fast psychiatric documentation and electronic billing with support for ASAM criteria in substance abuse treatment.
Patented point-and-click progress notes that enable rapid, customizable documentation specific to substance abuse therapy sessions
ICANotes is a cloud-based EHR and practice management platform tailored for behavioral health providers, including substance abuse treatment specialists. It streamlines clinical documentation with clickable progress note templates, integrates billing for insurance claims relevant to addiction services, and supports scheduling, telehealth, and compliance features. The software handles substance abuse-specific coding like CPT codes for counseling and ASAM assessments, facilitating efficient revenue cycle management for rehab centers and counselors.
Pros
- Clickable progress notes drastically reduce documentation time for substance abuse sessions
- Integrated billing supports electronic claims submission for behavioral health codes including addiction services
- HIPAA-compliant with built-in templates for ASAM criteria and DSM-5 diagnoses
Cons
- Billing module lacks advanced analytics compared to dedicated revenue cycle tools
- Higher pricing tiers can be costly for solo practitioners or small substance abuse practices
- Limited integrations with some niche substance abuse outcome tracking systems
Best For
Small to mid-sized substance abuse treatment practices needing an all-in-one EHR with strong behavioral health documentation and basic billing capabilities.
Pricing
Starts at ~$2.50 per user per day (around $125/user/month billed annually), with tiers scaling by users and add-ons like telehealth.
TherapyNotes
specializedSimplifies progress notes and insurance billing for behavioral health practices including substance use counseling.
Automated superbills and one-click insurance claims submission directly from progress notes
TherapyNotes is an all-in-one practice management software tailored for mental and behavioral health professionals, including those treating substance use disorders. It provides integrated electronic health records (EHR), scheduling, secure messaging, and robust billing tools that support CPT, HCPCS, and DSM codes relevant to substance abuse billing. The platform automates claims submission, payment posting, and superbills, streamlining revenue cycle management for addiction counselors and therapists.
Pros
- Intuitive interface with minimal learning curve
- Strong billing automation including claims scrubbing and ERA posting
- Reliable customer support and frequent updates
Cons
- Lacks specialized substance abuse tools like ASAM assessments or MAT tracking
- No native support for group therapy billing nuances common in addiction treatment
- Pricing can add up with per-claim fees for high-volume practices
Best For
Solo or small group practices providing substance abuse counseling alongside general mental health services, seeking an easy-to-use integrated EHR and billing platform.
Pricing
Starts at $49 per clinician per month (billed annually) for core features; additional $0.15-$0.30 per claim processed, with telehealth and advanced billing as add-ons.
SimplePractice
specializedSupports solo and group practices with intuitive EHR, scheduling, and clean claims submission for SUD therapy.
Automated claim scrubbing and direct ERA posting to minimize denials in behavioral health billing
SimplePractice is a comprehensive practice management platform tailored for mental and behavioral health providers, including those specializing in substance abuse treatment, offering integrated EHR, scheduling, telehealth, and billing tools. It excels in handling insurance claims submission, eligibility checks, superbills, and patient invoicing with support for relevant ICD-10 and CPT codes used in substance abuse billing. HIPAA-compliant and user-friendly, it automates administrative workflows to reduce errors in claims processing for outpatient practices.
Pros
- Intuitive interface with quick claims submission and eligibility verification
- Seamless integration of notes, coding, and billing for behavioral health
- Strong HIPAA compliance and responsive customer support
Cons
- Per-claim fees can add up for high-volume practices
- Limited advanced reporting customization for substance abuse-specific metrics
- Pricing tiers may feel steep for solo practitioners without full utilization
Best For
Small outpatient behavioral health practices or solo counselors handling substance abuse billing with insurance claims.
Pricing
Starts at $29/month per user (Essentials plan) up to $99/month (Professional), plus processing fees (e.g., 3.9% + $0.30 per card transaction, $0.15-$0.35 per claim).
Kareo
enterpriseManages medical billing and practice management with behavioral health code sets suitable for substance abuse billing.
AI-powered claim scrubbing and denial prediction to maximize reimbursements
Kareo is a cloud-based practice management and EHR platform that includes robust medical billing capabilities suitable for behavioral health practices, including substance abuse treatment centers. It handles claims submission, eligibility verification, payment posting, and denial management using standard CPT and ICD-10 codes relevant to addiction counseling, detox, and therapy services. While not exclusively designed for substance abuse billing, it supports HIPAA compliance and integrates with major payers for efficient revenue cycle management.
Pros
- Integrated EHR and billing streamline workflows
- Cloud-based access with strong security and HIPAA compliance
- Effective denial management and revenue cycle analytics
Cons
- Lacks deep specialization for substance abuse-specific codes and ASAM reporting
- Per-claim fees can increase costs for high-volume practices
- Limited customization for niche behavioral health templates
Best For
Small to mid-sized substance abuse treatment practices seeking an all-in-one cloud solution for general billing and practice management.
Pricing
Starts at $55/provider/month for billing plus per-claim fees (around 4-7%); full suite plans from $140/user/month.
Conclusion
The top tools in substance abuse billing software showcase tailored solutions for treatment centers, with Credible leading as the top choice for its integrated EHR and revenue cycle management designed specifically for SUD billing. While CareLogic impresses with enterprise-level features and SUD coding support, and Valant excels with automated billing and reimbursement optimization, Credible’s end-to-end approach makes it a standout for many providers.
Don’t overlook Credible, the top-ranked software, to streamline your billing processes and support the unique needs of substance abuse treatment. Explore its integrated tools and see how it can enhance your practice’s efficiency and success.
Tools Reviewed
All tools were independently evaluated for this comparison
