Quick Overview
- 1#1: Liquidlogic - End-to-end case management platform for children's and adults' social care with advanced workflow automation and compliance tools.
- 2#2: Mosaic - Comprehensive social care system for recording, managing, and reporting on children's services cases with robust integration capabilities.
- 3#3: Civica Social Care - Enterprise-grade software suite for adult and children's social care management, including assessments and financials.
- 4#4: Access Care Planning - Integrated solution for care planning, rostering, evidential compliance, and invoicing in homecare and residential settings.
- 5#5: CareDocs - Cloud-based digital care management platform with real-time care plans, mobile apps, and regulatory compliance features.
- 6#6: OLM Swift - Modular case management system for local authority social services with customizable workflows and reporting.
- 7#7: Trac - Integrated social care platform supporting case management, mobile working, and performance analytics.
- 8#8: S4/Careline - Live case management software for children's social care with real-time collaboration and auditing tools.
- 9#9: Caremaster - All-in-one care software for homecare agencies, managing rotas, client records, and compliance documentation.
- 10#10: Awen - Digital care planning tool for social care providers, enabling dynamic care charts and team communication.
We ranked tools based on their feature depth (including automation, integration, and compliance capabilities), usability, reliability, and value, ensuring each entry offers exceptional performance to support modern social care operations.
Comparison Table
Social care management software plays a vital role in optimizing service delivery and client support, but selecting the right tool requires careful consideration of key features. This comparison table examines top options including Liquidlogic, Mosaic, Civica Social Care, Access Care Planning, CareDocs, and more, helping readers understand differences in functionality, usability, and suitability for diverse care settings. Discover how these tools can align with specific needs to enhance efficiency and quality of care.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Liquidlogic End-to-end case management platform for children's and adults' social care with advanced workflow automation and compliance tools. | enterprise | 9.7/10 | 9.8/10 | 9.2/10 | 9.4/10 |
| 2 | Mosaic Comprehensive social care system for recording, managing, and reporting on children's services cases with robust integration capabilities. | enterprise | 9.2/10 | 9.5/10 | 8.7/10 | 9.0/10 |
| 3 | Civica Social Care Enterprise-grade software suite for adult and children's social care management, including assessments and financials. | enterprise | 8.7/10 | 9.2/10 | 7.6/10 | 8.1/10 |
| 4 | Access Care Planning Integrated solution for care planning, rostering, evidential compliance, and invoicing in homecare and residential settings. | enterprise | 8.6/10 | 9.1/10 | 8.2/10 | 8.0/10 |
| 5 | CareDocs Cloud-based digital care management platform with real-time care plans, mobile apps, and regulatory compliance features. | specialized | 8.2/10 | 8.4/10 | 9.1/10 | 7.8/10 |
| 6 | OLM Swift Modular case management system for local authority social services with customizable workflows and reporting. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 7 | Trac Integrated social care platform supporting case management, mobile working, and performance analytics. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 8.0/10 |
| 8 | S4/Careline Live case management software for children's social care with real-time collaboration and auditing tools. | enterprise | 8.1/10 | 8.7/10 | 7.5/10 | 8.0/10 |
| 9 | Caremaster All-in-one care software for homecare agencies, managing rotas, client records, and compliance documentation. | specialized | 8.1/10 | 8.3/10 | 8.7/10 | 7.8/10 |
| 10 | Awen Digital care planning tool for social care providers, enabling dynamic care charts and team communication. | specialized | 8.0/10 | 8.5/10 | 7.5/10 | 7.7/10 |
End-to-end case management platform for children's and adults' social care with advanced workflow automation and compliance tools.
Comprehensive social care system for recording, managing, and reporting on children's services cases with robust integration capabilities.
Enterprise-grade software suite for adult and children's social care management, including assessments and financials.
Integrated solution for care planning, rostering, evidential compliance, and invoicing in homecare and residential settings.
Cloud-based digital care management platform with real-time care plans, mobile apps, and regulatory compliance features.
Modular case management system for local authority social services with customizable workflows and reporting.
Integrated social care platform supporting case management, mobile working, and performance analytics.
Live case management software for children's social care with real-time collaboration and auditing tools.
All-in-one care software for homecare agencies, managing rotas, client records, and compliance documentation.
Digital care planning tool for social care providers, enabling dynamic care charts and team communication.
Liquidlogic
enterpriseEnd-to-end case management platform for children's and adults' social care with advanced workflow automation and compliance tools.
Unified single platform supporting both children’s and adults’ social care with shared data and workflows, reducing silos and enabling holistic family-centered interventions
Liquidlogic is a comprehensive, cloud-based case management platform designed specifically for UK social care providers, including children's services, adult social care, and housing needs. It streamlines the entire care pathway from referrals and assessments to care planning, resource allocation, and ongoing support, while ensuring compliance with regulations like the Care Act and Working Together guidelines. With advanced analytics, mobile access, and multi-agency collaboration tools, it empowers social workers to deliver efficient, person-centered services at scale.
Pros
- Extensive feature set including automated workflows, real-time dashboards, and robust reporting for all social care domains
- Seamless integrations with national systems like NHS Spine, Liquidlogic Housing, and finance tools
- Top-tier security, audit trails, and compliance features tailored to UK social care standards
Cons
- Steep initial learning curve due to depth of functionality and customization options
- Enterprise-level pricing that may be prohibitive for smaller organizations
- Primarily optimized for UK public sector, limiting international adaptability
Best For
Large UK local authorities and social care departments managing high-volume, complex caseloads across children’s and adults’ services.
Pricing
Custom enterprise subscription pricing based on users, modules, and deployment; typically starts at £50,000+ annually for mid-sized councils.
Mosaic
enterpriseComprehensive social care system for recording, managing, and reporting on children's services cases with robust integration capabilities.
Mosaic Live's real-time electronic call monitoring and GPS tracking for instant visibility into care visits and staff locations
Mosaic by Advanced Client Solutions is a comprehensive cloud-based platform designed for UK social care providers, including domiciliary care, supported living, and residential services. It streamlines operations with real-time rostering, electronic care planning, compliance tools for CQC inspections, and integrated invoicing and payroll. The software emphasizes mobility through carer apps for call monitoring, task completion, and GPS tracking, ensuring efficient service delivery and regulatory adherence.
Pros
- Highly robust rostering and real-time scheduling with drag-and-drop interface
- Excellent CQC compliance tools including Mosaic Evolve for audits and quality assurance
- Strong mobile functionality for carers with GPS tracking and electronic signatures
Cons
- Steeper learning curve for non-tech-savvy users and smaller teams
- Custom pricing can be expensive for very small providers
- Some advanced customizations require additional development
Best For
Medium to large UK care providers needing scalable compliance, rostering, and real-time oversight for domiciliary and supported living services.
Pricing
Quote-based subscription, typically £1.50-£3 per service user per week, varying by modules, users, and provider size; includes setup fees.
Civica Social Care
enterpriseEnterprise-grade software suite for adult and children's social care management, including assessments and financials.
Unified integration of social care case management with financial tracking and commissioning in a single platform
Civica Social Care is a robust, enterprise-grade platform tailored for UK local authorities and social services, managing end-to-end processes for children's and adults' care including assessments, case management, care planning, and resource allocation. It integrates financials, commissioning, and reporting to streamline operations and ensure regulatory compliance such as with Ofsted and CQC standards. The software supports mobile access for field workers and offers analytics for performance insights.
Pros
- Comprehensive end-to-end workflow for complex social care needs
- Strong integrations with council finance and HR systems
- Excellent compliance and auditing tools for public sector regulations
Cons
- Steep learning curve and lengthy implementation
- Interface feels dated compared to modern SaaS alternatives
- High costs may deter smaller organizations
Best For
Large local authorities and public sector teams handling high-volume children's and adults' social care services.
Pricing
Enterprise subscription model; custom quotes required, often £50,000+ annually depending on modules and users.
Access Care Planning
enterpriseIntegrated solution for care planning, rostering, evidential compliance, and invoicing in homecare and residential settings.
Evidential compliance platform that automatically captures and evidences all care activities for instant CQC inspections
Access Care Planning, from The Access Group, is a comprehensive cloud-based platform tailored for social care providers, enabling end-to-end management of care planning, rostering, and delivery. It supports electronic care records, staff scheduling, real-time visit monitoring, and compliance reporting for UK regulations like CQC. The software integrates financials, HR, and telephony to streamline operations for homecare, domiciliary, and residential services.
Pros
- Robust compliance tools with audit-ready evidential records
- Integrated rostering and dynamic scheduling for efficient staff allocation
- Mobile app for carers enabling real-time care plan access and updates
Cons
- Higher pricing suitable mainly for mid-to-large providers
- Initial setup and customization can require significant time and training
- Limited native integrations outside the Access Group ecosystem
Best For
Mid-sized to large UK social care providers needing scalable, compliance-heavy solutions for homecare and residential services.
Pricing
Quote-based subscription model starting at approximately £3-6 per user/month, depending on modules, users, and organization size.
CareDocs
specializedCloud-based digital care management platform with real-time care plans, mobile apps, and regulatory compliance features.
Live Care Notes for instant, fully auditable real-time documentation accessible across devices
CareDocs is a cloud-based social care management software tailored for UK domiciliary and residential care providers, offering real-time care documentation, rostering, and compliance tools. It features a mobile-first app that allows carers to record observations, eMAR, and care plans on the go, with instant syncing to ensure audit-ready records. The platform supports CQC compliance, training management, and reporting to streamline operations and reduce paperwork.
Pros
- Highly intuitive mobile app with offline functionality for carers
- Excellent CQC compliance and real-time auditing tools
- Seamless rostering and care planning integration
Cons
- Limited advanced analytics compared to enterprise competitors
- Pricing can escalate for larger organisations
- Primarily UK-focused with fewer international customisations
Best For
Medium-sized UK domiciliary care providers prioritising mobile documentation and regulatory compliance.
Pricing
Subscription-based starting at £0.99 per carer per day, scaling with staff/service users; custom quotes for enterprises.
OLM Swift
enterpriseModular case management system for local authority social services with customizable workflows and reporting.
Electronic Call Monitoring (ECMo) with live GPS tracking and geofencing for verified, real-time visit oversight
OLM Swift is a fully managed, cloud-based social care management platform from OLM Group, tailored for UK domiciliary, live-in, and residential care providers. It streamlines operations with features like intelligent rostering, electronic care planning, eMAR for medication administration, and real-time electronic call monitoring (ECMo). The software ensures CQC compliance through detailed auditing, reporting, and GPS-tracked visit verification, supporting efficient care delivery and business management.
Pros
- Comprehensive CQC-compliant tools including auditing, reporting, and real-time ECMo with GPS tracking
- Integrated rostering, eMAR, and invoicing for streamlined operations
- Mobile app for carers enabling on-the-go care plan access and digital signatures
Cons
- Primarily UK-focused, with limited appeal for international providers
- Initial setup and learning curve can be steep for smaller teams
- Pricing scales with agency size, potentially high for startups
Best For
Medium to large UK social care providers needing robust compliance, real-time monitoring, and scalable operational management.
Pricing
Subscription-based with custom quotes; typically £1-£3 per client per week, plus setup fees, depending on modules and user count.
Trac
specializedIntegrated social care platform supporting case management, mobile working, and performance analytics.
Evidential electronic call monitoring and GPS tracking for real-time proof of visits
Trac, from tracsystems.co.uk, is a UK-focused social care management software tailored for domiciliary, residential, and supported living providers. It streamlines rostering, care planning, real-time tracking via GPS and electronic monitoring, invoicing, and CQC compliance reporting. The platform includes a mobile app for carers to record evidential care notes, ensuring regulatory adherence and operational efficiency.
Pros
- Robust rostering and real-time scheduling with GPS tracking
- Strong compliance tools for CQC and GDPR
- Comprehensive care records and invoicing integration
Cons
- Interface feels somewhat dated compared to modern competitors
- Limited customization options for larger enterprises
- UK-centric features may not suit international users
Best For
Medium-sized UK domiciliary care providers seeking reliable scheduling and compliance management.
Pricing
Modular subscription starting at around £1.20 per carer per day, with annual contracts and custom quotes for full suites.
S4/Careline
enterpriseLive case management software for children's social care with real-time collaboration and auditing tools.
Integrated telephony-based electronic call monitoring for real-time visit verification
S4/Careline by SSSolutions is a UK-focused social care management software tailored for domiciliary, residential, and supported living providers. It streamlines rostering, care planning, electronic call monitoring, and compliance with CQC regulations through real-time tracking and reporting. The platform includes a mobile app for carers to log visits, capture e-signatures, and access rotas on the go, alongside tools for finance, HR, and quality assurance.
Pros
- Comprehensive compliance and CQC reporting tools
- Robust real-time rostering and electronic call monitoring
- Mobile-first carer app with offline capabilities
Cons
- Dated user interface requiring training
- Limited third-party integrations
- Custom pricing lacks transparency
Best For
Medium to large UK domiciliary care providers prioritizing regulatory compliance and scheduling efficiency.
Pricing
Modular subscription pricing starting at around £100-£200 per month per branch, with custom quotes based on users and features.
Caremaster
specializedAll-in-one care software for homecare agencies, managing rotas, client records, and compliance documentation.
Real-time electronic call monitoring and GPS tracking to verify timely care visits and enhance accountability
Caremaster is a UK-focused cloud-based social care management software tailored for domiciliary, residential, and supported living providers. It handles staff rostering, care planning, visit recording, medication management, invoicing, and CQC compliance reporting. The platform includes a mobile app for carers to log activities in real-time, ensuring accurate records and efficient operations.
Pros
- Excellent UK-specific compliance tools for CQC and Care Quality Commission standards
- Intuitive mobile app for carers with real-time rota access and visit recording
- Responsive customer support with UK-based team
Cons
- Pricing is quote-based and lacks transparent public tiers
- Limited integrations with non-UK accounting or HR systems
- Advanced AI-driven analytics are basic compared to top competitors
Best For
Small to medium UK social care providers needing reliable scheduling, compliance, and mobile functionality without complex setups.
Pricing
Custom quotes starting from around £1 per user per day, scalable by modules and user count; annual contracts common.
Awen
specializedDigital care planning tool for social care providers, enabling dynamic care charts and team communication.
Integrated eMAR with photo-verified medication administration and real-time alerts for errors or misses
Awen (awen.tv) is a cloud-based social care management platform tailored for UK care providers, including care homes and domiciliary services. It streamlines operations with features like staff rostering, dynamic scheduling, electronic care planning, eMAR for medication administration, and compliance tools for CQC inspections. The mobile-first app enables carers to access rotas, record visits, and capture evidence in real-time, reducing paperwork and improving accountability.
Pros
- Comprehensive all-in-one suite covering rostering, eMAR, care plans, and compliance
- Strong mobile app for real-time carer updates and photo evidence
- Excellent CQC compliance reporting and auditing tools
Cons
- Steep learning curve for new users despite intuitive mobile interface
- Pricing is quote-based and can be costly for smaller providers
- Limited integrations with non-UK systems and occasional app glitches reported
Best For
Medium to large UK social care providers prioritizing CQC compliance and mobile carer efficiency.
Pricing
Custom quote-based pricing, typically £1-£3 per resident/month plus setup fees and per-user costs for rostering.
Conclusion
The reviewed tools demonstrate the evolution of social care management, with Liquidlogic leading as the top choice for its end-to-end case management and robust compliance capabilities. Mosaic impresses with its seamless integration, while Civica Social Care stands out as an enterprise-grade solution, each addressing distinct operational needs.
Take the first step toward more efficient social care management—try Liquidlogic to experience its advanced workflow automation and real-time compliance support. For tailored integration or enterprise scalability, consider Mosaic or Civica Social Care as excellent alternatives.
Tools Reviewed
All tools were independently evaluated for this comparison