Quick Overview
- 1#1: Housecall Pro - All-in-one field service management software for plumbers handling scheduling, dispatching, invoicing, payments, and customer communication.
- 2#2: Jobber - Comprehensive job management platform for small plumbing businesses to quote, schedule, invoice, and track payments efficiently.
- 3#3: Service Fusion - Cloud-based field service software tailored for plumbers with features for dispatching, GPS tracking, inventory, and QuickBooks integration.
- 4#4: FieldEdge - Mobile-first workforce management solution designed for plumbing contractors to streamline service calls, billing, and reporting.
- 5#5: Kickserv - Simple online scheduling and invoicing tool for small plumbing service providers to manage jobs, customers, and teams.
- 6#6: mHelpDesk - Field service management app for plumbers offering job tracking, automated scheduling, invoicing, and QuickBooks synchronization.
- 7#7: ServiceTitan - Enterprise-grade platform for plumbing businesses providing advanced dispatching, CRM, marketing tools, and performance analytics.
- 8#8: SuccessWare - Business automation software specifically for plumbing and HVAC firms with CRM, flat-rate pricing, and dispatching capabilities.
- 9#9: RazorSync - Mobile business management system for plumbers enabling real-time scheduling, invoicing, and GPS-enabled technician tracking.
- 10#10: Fergus - Job management software for plumbers featuring quoting, time tracking, purchasing, and job costing in one app.
We ranked these tools based on features tailored to plumbing workflows (including dispatch, GPS tracking, and QuickBooks integration), user-friendliness for small business owners, and overall value, ensuring they deliver measurable efficiency and cost-effectiveness.
Comparison Table
For small plumbing businesses seeking to optimize operations, this comparison table evaluates top tools like Housecall Pro, Jobber, Service Fusion, and more, exploring key features such as job management, invoicing, and client communication. Readers will gain clarity on each platform's strengths, usability, and suitability for different business sizes, helping them select software that aligns with their unique needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Housecall Pro All-in-one field service management software for plumbers handling scheduling, dispatching, invoicing, payments, and customer communication. | specialized | 9.6/10 | 9.8/10 | 9.3/10 | 9.2/10 |
| 2 | Jobber Comprehensive job management platform for small plumbing businesses to quote, schedule, invoice, and track payments efficiently. | specialized | 9.1/10 | 8.9/10 | 9.4/10 | 8.7/10 |
| 3 | Service Fusion Cloud-based field service software tailored for plumbers with features for dispatching, GPS tracking, inventory, and QuickBooks integration. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | FieldEdge Mobile-first workforce management solution designed for plumbing contractors to streamline service calls, billing, and reporting. | specialized | 8.4/10 | 9.1/10 | 7.8/10 | 8.0/10 |
| 5 | Kickserv Simple online scheduling and invoicing tool for small plumbing service providers to manage jobs, customers, and teams. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 8.2/10 |
| 6 | mHelpDesk Field service management app for plumbers offering job tracking, automated scheduling, invoicing, and QuickBooks synchronization. | specialized | 8.1/10 | 8.4/10 | 8.6/10 | 7.7/10 |
| 7 | ServiceTitan Enterprise-grade platform for plumbing businesses providing advanced dispatching, CRM, marketing tools, and performance analytics. | enterprise | 8.1/10 | 9.4/10 | 7.2/10 | 6.8/10 |
| 8 | SuccessWare Business automation software specifically for plumbing and HVAC firms with CRM, flat-rate pricing, and dispatching capabilities. | specialized | 7.8/10 | 8.2/10 | 7.0/10 | 7.5/10 |
| 9 | RazorSync Mobile business management system for plumbers enabling real-time scheduling, invoicing, and GPS-enabled technician tracking. | specialized | 7.8/10 | 8.0/10 | 8.2/10 | 7.5/10 |
| 10 | Fergus Job management software for plumbers featuring quoting, time tracking, purchasing, and job costing in one app. | specialized | 8.0/10 | 8.5/10 | 7.8/10 | 7.5/10 |
All-in-one field service management software for plumbers handling scheduling, dispatching, invoicing, payments, and customer communication.
Comprehensive job management platform for small plumbing businesses to quote, schedule, invoice, and track payments efficiently.
Cloud-based field service software tailored for plumbers with features for dispatching, GPS tracking, inventory, and QuickBooks integration.
Mobile-first workforce management solution designed for plumbing contractors to streamline service calls, billing, and reporting.
Simple online scheduling and invoicing tool for small plumbing service providers to manage jobs, customers, and teams.
Field service management app for plumbers offering job tracking, automated scheduling, invoicing, and QuickBooks synchronization.
Enterprise-grade platform for plumbing businesses providing advanced dispatching, CRM, marketing tools, and performance analytics.
Business automation software specifically for plumbing and HVAC firms with CRM, flat-rate pricing, and dispatching capabilities.
Mobile business management system for plumbers enabling real-time scheduling, invoicing, and GPS-enabled technician tracking.
Job management software for plumbers featuring quoting, time tracking, purchasing, and job costing in one app.
Housecall Pro
specializedAll-in-one field service management software for plumbers handling scheduling, dispatching, invoicing, payments, and customer communication.
Intelligent dispatching with real-time GPS tracking and route optimization that minimizes travel time and maximizes daily jobs
Housecall Pro is a comprehensive field service management platform tailored for small home service businesses like plumbing companies, offering tools for scheduling, dispatching, invoicing, and payments. It enables online booking, real-time GPS tracking for technicians, automated reminders, and customer portals to streamline operations from quote to payment. The software integrates seamlessly with QuickBooks and other accounting tools, helping plumbers manage jobs efficiently while boosting profitability through built-in marketing features.
Pros
- All-in-one solution with scheduling, dispatching, invoicing, and payments in a single platform
- Powerful mobile app for technicians with GPS tracking and real-time updates
- Strong integrations including QuickBooks, Google Calendar, and payment processors
Cons
- Pricing can be steep for solo operators or very small teams
- Advanced customization requires time to learn
- Customer support response times can vary during high-demand periods
Best For
Small plumbing businesses with 1-20 employees looking for an all-in-one tool to automate field operations and scale efficiently.
Pricing
Starts at $69/month for Basic (1 user), Essentials at $129/month, Max at $229/month with unlimited users; annual billing offers discounts.
Jobber
specializedComprehensive job management platform for small plumbing businesses to quote, schedule, invoice, and track payments efficiently.
Client Hub, a self-service portal where customers can request services, approve quotes, view invoices, and pay online independently
Jobber is an all-in-one field service management platform tailored for small trade businesses like plumbing, offering tools for scheduling, dispatching, quoting, invoicing, and customer relationship management. It features a user-friendly mobile app that enables plumbers to manage jobs on-site, track time, capture signatures, and process payments instantly. The software automates workflows such as recurring service billing and client communications, helping streamline operations from quote to cash.
Pros
- Intuitive drag-and-drop scheduling and dispatching board
- Robust mobile app with GPS tracking and on-site invoicing
- Strong automation for quotes, payments, and client portals
Cons
- Advanced features locked behind higher-tier plans
- Reporting capabilities limited in entry-level plans
- Pricing can add up for teams needing multiple users
Best For
Small plumbing businesses with 1-15 employees looking for an easy-to-use platform to manage field services without needing IT expertise.
Pricing
Core plan starts at $69/month (billed annually), Connect at $169/month, Grow at $349/month; free trial available, pricing scales with features and team size.
Service Fusion
specializedCloud-based field service software tailored for plumbers with features for dispatching, GPS tracking, inventory, and QuickBooks integration.
Visual Dispatch Board with drag-and-drop scheduling and automated technician optimization
Service Fusion is an all-in-one field service management software tailored for home service businesses like plumbing, HVAC, and electrical contractors. It offers tools for scheduling, dispatching, invoicing, CRM, inventory tracking, and payments, all accessible via a web dashboard and robust mobile app. For small plumbing businesses, it simplifies job management from quote to completion, including QuickBooks integration and customer portals. Ranked #3, it excels in operational efficiency but may feel feature-heavy for the smallest teams.
Pros
- Comprehensive scheduling and real-time dispatching with GPS tracking
- Powerful mobile app for technicians to update jobs, capture signatures, and process payments on-site
- Seamless integrations with QuickBooks, payment processors, and supply vendors
Cons
- Pricing can be steep for very small teams with fewer than 5 users
- Steeper learning curve due to extensive features
- Reporting customization is somewhat limited compared to competitors
Best For
Small plumbing businesses with 5-20 technicians needing robust field service automation without multiple disjointed tools.
Pricing
Quote-based pricing starting at around $195/month for basic plans (billed annually), scaling with users and features; free trial available.
FieldEdge
specializedMobile-first workforce management solution designed for plumbing contractors to streamline service calls, billing, and reporting.
Dynamic Dispatching Board for visual, drag-and-drop scheduling and real-time technician assignment
FieldEdge is a robust field service management software tailored for plumbing, HVAC, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The platform integrates with QuickBooks for seamless accounting and supports flat-rate pricing to boost profitability. Ideal for small plumbing businesses seeking to streamline operations and improve efficiency.
Pros
- Comprehensive scheduling and real-time dispatching with GPS tracking
- Powerful mobile app for on-site invoicing and job management
- Seamless QuickBooks integration for easy accounting
Cons
- Higher pricing may strain very small budgets
- Steeper learning curve during initial setup
- Customer support can be inconsistent
Best For
Small plumbing businesses with 5-20 technicians looking for all-in-one field service management to scale operations efficiently.
Pricing
Custom quote-based pricing, typically starting at $150-$250 per user per month with annual contracts.
Kickserv
specializedSimple online scheduling and invoicing tool for small plumbing service providers to manage jobs, customers, and teams.
Drag-and-drop scheduling calendar with real-time technician availability and GPS tracking
Kickserv is a cloud-based field service management platform designed for small service businesses, including plumbing companies, offering tools for job scheduling, dispatching, invoicing, and CRM. It features a drag-and-drop calendar, mobile app for technicians to update job statuses, capture signatures, and access customer details on-site. The software integrates with QuickBooks and other accounting tools, helping streamline operations from lead to payment for small teams.
Pros
- Intuitive drag-and-drop scheduling
- Robust mobile app for field techs
- Seamless QuickBooks integration
Cons
- Limited advanced reporting and analytics
- No native inventory management
- Scalability challenges for larger teams
Best For
Small plumbing businesses with 1-10 technicians needing simple, affordable scheduling and dispatching without complex enterprise features.
Pricing
Starts at $59/month (Basic, 1 user), $149/month (Pro, up to 5 users), $299+/month (Max, unlimited users); annual discounts available.
mHelpDesk
specializedField service management app for plumbers offering job tracking, automated scheduling, invoicing, and QuickBooks synchronization.
Real-time GPS tracking and intelligent dispatching that optimizes technician routes and provides live job status updates
mHelpDesk is a cloud-based field service management software tailored for service businesses like plumbing companies, offering tools for job scheduling, dispatching, invoicing, and customer management. It features a mobile app for technicians to track time, upload photos, collect signatures, and generate on-site invoices. The platform integrates with QuickBooks and other accounting tools, providing real-time GPS tracking and reporting to streamline operations. It's particularly useful for small teams handling residential and commercial plumbing jobs.
Pros
- Intuitive drag-and-drop scheduling and dispatching with GPS tracking
- Robust mobile app enabling on-site invoicing and job updates
- Seamless QuickBooks integration for automated accounting
Cons
- Pricing starts relatively high for solo operators or very small teams
- Advanced reporting and customization locked behind higher tiers
- Occasional mobile app glitches reported by users
Best For
Small plumbing businesses with 3-15 technicians seeking an all-in-one platform for field service without heavy customization needs.
Pricing
Starts at $169/month (billed annually) for Basic plan (up to 5 users), $289/month for Pro, and $399/month for Enterprise; 14-day free trial available.
ServiceTitan
enterpriseEnterprise-grade platform for plumbing businesses providing advanced dispatching, CRM, marketing tools, and performance analytics.
Intelligent Dispatching Board with real-time GPS tracking, skills-based routing, and predictive ETA for optimized technician utilization
ServiceTitan is a comprehensive field service management platform tailored for plumbing, HVAC, and other home service businesses, offering tools for scheduling, dispatching, invoicing, CRM, inventory management, and advanced reporting. It streamlines operations from job booking to payment collection with mobile apps for technicians and robust analytics for business insights. While highly capable, its enterprise-level features and pricing make it more suitable for scaling operations rather than tiny startups.
Pros
- All-in-one platform covering dispatching, CRM, and financials
- Scalable for growing teams with strong mobile tech support
- Advanced analytics and reporting for data-driven decisions
Cons
- High cost with custom pricing often exceeding $200/user/month
- Steep learning curve and lengthy onboarding process
- Overkill for very small teams with fewer than 5 technicians
Best For
Growing small to mid-sized plumbing businesses with 5-20 technicians seeking enterprise-grade tools to scale efficiently.
Pricing
Custom enterprise pricing starting around $200-$400 per technician per month, plus implementation fees and minimum commitments.
SuccessWare
specializedBusiness automation software specifically for plumbing and HVAC firms with CRM, flat-rate pricing, and dispatching capabilities.
Advanced GPS dispatching with real-time technician tracking and route optimization
SuccessWare is an all-in-one business management software tailored for service-based trades like plumbing, offering tools for scheduling, dispatching, invoicing, CRM, and inventory management. It includes a mobile app for technicians to access job details, GPS tracking, and real-time updates in the field. The platform integrates with QuickBooks for seamless accounting and supports flat-rate pricing to streamline quoting for plumbing services.
Pros
- Comprehensive dispatching and GPS tracking for efficient routing
- Strong mobile app for field technicians
- Seamless QuickBooks integration for accounting
Cons
- Steep learning curve for new users
- Pricing can be high for very small teams
- Interface feels dated compared to modern competitors
Best For
Small plumbing businesses with 5-20 technicians needing robust field service management and dispatching.
Pricing
Custom quotes starting at around $200/month for basic plans, scaling with users and features (typically $100-300 per user/month).
RazorSync
specializedMobile business management system for plumbers enabling real-time scheduling, invoicing, and GPS-enabled technician tracking.
Real-time GPS technician tracking with geofencing for precise job dispatching and arrival alerts
RazorSync is a mobile-first field service management software tailored for trades like plumbing, offering scheduling, dispatching, and real-time technician tracking. It streamlines operations with features like GPS monitoring, on-site invoicing, inventory management, and QuickBooks integration. Ideal for small businesses, it empowers technicians with a user-friendly app to update job status, capture signatures, and process payments directly in the field.
Pros
- Robust mobile app for field technicians
- Real-time GPS tracking and dispatching
- Seamless on-site invoicing and QuickBooks sync
Cons
- Reporting and analytics are somewhat basic
- Limited advanced CRM capabilities
- Pricing scales quickly with more users
Best For
Small plumbing businesses with mobile teams needing efficient dispatching and field invoicing without complex enterprise features.
Pricing
Starts at $49/user/month (billed annually) for Core plan; Pro at $79/user/month and Enterprise at $109/user/month, with minimum 3 users.
Fergus
specializedJob management software for plumbers featuring quoting, time tracking, purchasing, and job costing in one app.
Real-time GPS tracking with photo proof-of-work for field jobs
Fergus is a cloud-based job management platform tailored for trade businesses like plumbers, offering tools for scheduling, quoting, invoicing, timesheets, and inventory tracking. It enables small plumbing teams to manage jobs from site visit to payment with mobile apps for field technicians. The software emphasizes real-time visibility and efficiency for on-the-go operations.
Pros
- Comprehensive job workflow from quote to invoice
- Strong mobile app with GPS tracking
- Robust inventory and supplier integration
Cons
- Pricing can add up for multi-user teams
- Steeper learning curve for non-tech-savvy users
- Limited advanced reporting without higher tiers
Best For
Small plumbing businesses with 5-20 technicians needing mobile-first job management.
Pricing
Starts at NZ$59/user/month for Essentials plan, up to NZ$99/user/month for Pro; annual discounts available.
Conclusion
Evaluating the top 10 small plumbing business software solutions reveals Housecall Pro as the standout choice, excelling with its all-in-one approach covering scheduling, invoicing, and customer communication. Jobber and Service Fusion, however, are strong alternatives—Jobber for efficient job tracking, and Service Fusion for its cloud-based flexibility and inventory tools—each offering unique strengths to suit diverse business needs.
Don’t miss out on optimizing your plumbing business; dive into Housecall Pro to unlock streamlined operations and enhanced customer management.
Tools Reviewed
All tools were independently evaluated for this comparison