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Top 10 Best Restoration CRM Software of 2026

Explore the top 10 Restoration CRM software solutions. Find the best fit for your business, streamline operations—compare now!

Alexander Schmidt

Alexander Schmidt

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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In the dynamic restoration industry, efficient job management, client communication, and insurance collaboration are critical—making a tailored CRM software indispensable. The right tool streamlines workflows, enhances accuracy, and drives profitability, and our curated list above highlights the top solutions to suit diverse business needs.

Quick Overview

  1. 1#1: Albiware - Comprehensive CRM platform tailored for restoration contractors to manage jobs, clients, insurance claims, and field operations seamlessly.
  2. 2#2: RestorationCRM - Industry-specific CRM that streamlines customer management, job tracking, and marketing for water, fire, and mold restoration businesses.
  3. 3#3: Encircle - Mobile-first CRM and documentation tool for restoration professionals to capture photos, notes, and moisture readings in real-time for claims.
  4. 4#4: JobDox - Restoration-focused CRM with integrated estimating, scheduling, and invoicing to optimize job management and profitability.
  5. 5#5: PSA Software - Robust management software for restoration companies featuring CRM, dispatching, QuickBooks integration, and real-time reporting.
  6. 6#6: XactPRM - Property restoration management system integrated with Xactimate for CRM, job tracking, and seamless insurance claim processing.
  7. 7#7: Moore Steps - Step-by-step CRM and project management tool designed for restoration contractors to handle drying, reconstruction, and billing efficiently.
  8. 8#8: Jobber - Field service CRM adaptable for restoration with scheduling, invoicing, and client communication features for growing businesses.
  9. 9#9: Housecall Pro - All-in-one CRM for home services including restoration, offering dispatching, payments, and marketing automation tools.
  10. 10#10: ServiceTitan - Enterprise-grade CRM platform for restoration and HVAC services with advanced dispatching, reporting, and revenue optimization capabilities.

We evaluated tools based on industry-specific functionality, user-friendliness, integration capabilities, and overall value, ensuring each entry delivers robust support for restoration processes like estimating, scheduling, and claims management.

Comparison Table

Explore the array of Restoration CRM Software tools, including Albiware, RestorationCRM, Encircle, JobDox, PSA Software, and more, in this comparison table designed to highlight key features and functionalities. Readers will discover how each option aligns with distinct business needs within the restoration industry, aiding in informed selection.

1Albiware logo9.8/10

Comprehensive CRM platform tailored for restoration contractors to manage jobs, clients, insurance claims, and field operations seamlessly.

Features
9.9/10
Ease
9.6/10
Value
9.7/10

Industry-specific CRM that streamlines customer management, job tracking, and marketing for water, fire, and mold restoration businesses.

Features
9.2/10
Ease
8.4/10
Value
8.3/10
3Encircle logo8.7/10

Mobile-first CRM and documentation tool for restoration professionals to capture photos, notes, and moisture readings in real-time for claims.

Features
9.2/10
Ease
8.1/10
Value
8.3/10
4JobDox logo8.2/10

Restoration-focused CRM with integrated estimating, scheduling, and invoicing to optimize job management and profitability.

Features
8.5/10
Ease
7.9/10
Value
8.0/10

Robust management software for restoration companies featuring CRM, dispatching, QuickBooks integration, and real-time reporting.

Features
8.4/10
Ease
7.9/10
Value
8.0/10
6XactPRM logo8.1/10

Property restoration management system integrated with Xactimate for CRM, job tracking, and seamless insurance claim processing.

Features
8.7/10
Ease
7.5/10
Value
8.0/10

Step-by-step CRM and project management tool designed for restoration contractors to handle drying, reconstruction, and billing efficiently.

Features
8.4/10
Ease
7.9/10
Value
8.0/10
8Jobber logo7.9/10

Field service CRM adaptable for restoration with scheduling, invoicing, and client communication features for growing businesses.

Features
7.6/10
Ease
9.2/10
Value
7.4/10

All-in-one CRM for home services including restoration, offering dispatching, payments, and marketing automation tools.

Features
7.5/10
Ease
9.1/10
Value
8.0/10
10ServiceTitan logo8.4/10

Enterprise-grade CRM platform for restoration and HVAC services with advanced dispatching, reporting, and revenue optimization capabilities.

Features
9.0/10
Ease
7.7/10
Value
7.9/10
1
Albiware logo

Albiware

specialized

Comprehensive CRM platform tailored for restoration contractors to manage jobs, clients, insurance claims, and field operations seamlessly.

Overall Rating9.8/10
Features
9.9/10
Ease of Use
9.6/10
Value
9.7/10
Standout Feature

Direct Xactimate integration for instant estimate import, line-item syncing, and claim submission

Albiware is a specialized CRM and job management platform built exclusively for restoration companies, handling everything from lead tracking and estimating to dispatching, invoicing, and reporting. It features deep industry-specific tools like Xactimate integration for accurate insurance claims and real-time job status updates via mobile apps. This cloud-based solution optimizes workflows for water, fire, mold, and biohazard restoration businesses, ensuring compliance and profitability.

Pros

  • Industry-tailored workflows for restoration jobs
  • Seamless Xactimate and QuickBooks integrations
  • Powerful mobile app for field technicians

Cons

  • Premium pricing may deter very small teams
  • Steeper initial learning curve for non-tech users
  • Limited advanced customization options

Best For

Mid-to-large restoration companies managing high-volume insurance claims and complex jobs.

Pricing

Starts at $149/user/month for Starter plan; Pro at $249/user/month; enterprise custom pricing.

Visit Albiwarealbiware.com
2
RestorationCRM logo

RestorationCRM

specialized

Industry-specific CRM that streamlines customer management, job tracking, and marketing for water, fire, and mold restoration businesses.

Overall Rating8.7/10
Features
9.2/10
Ease of Use
8.4/10
Value
8.3/10
Standout Feature

Built-in Xactimate integration for direct line-item estimating within job boards

RestorationCRM is a specialized CRM platform tailored for restoration contractors managing water, fire, mold, and storm damage jobs. It offers end-to-end workflow automation including lead tracking, job scheduling, dispatching, invoicing, and customer portals. The software integrates with key industry tools like QuickBooks and Xactimate, enabling efficient operations from estimate to payment.

Pros

  • Industry-specific workflows for restoration jobs
  • Seamless QuickBooks and Xactimate integrations
  • Robust mobile app for field teams

Cons

  • Steeper learning curve for beginners
  • Pricing escalates quickly for larger teams
  • Limited advanced reporting customization

Best For

Mid-sized restoration companies needing tailored CRM automation and integrations.

Pricing

Starts at $99/month for Starter (1 user), $199/month for Pro (up to 5 users), $299+/month for Enterprise; annual discounts available.

Visit RestorationCRMrestorationcrm.com
3
Encircle logo

Encircle

specialized

Mobile-first CRM and documentation tool for restoration professionals to capture photos, notes, and moisture readings in real-time for claims.

Overall Rating8.7/10
Features
9.2/10
Ease of Use
8.1/10
Value
8.3/10
Standout Feature

Integrated psychrometric calculator and interactive drying moisture maps for precise, data-driven restoration progress tracking

Encircle is a cloud-based platform tailored for restoration contractors, streamlining water, fire, smoke, and mold mitigation projects with robust field documentation and CRM capabilities. It enables real-time data capture via mobile apps, including photos, videos, moisture readings, sketches, and psychrometric calculations for precise drying management. The software also handles job workflows, customer relationships, invoicing, and integrations with Xactimate and QuickBooks, making it a comprehensive solution for restoration operations.

Pros

  • Exceptional mobile-first documentation for photos, moisture logs, and 360° captures
  • Real-time collaboration and automated reporting for efficient team workflows
  • Seamless integrations with Xactimate, QuickBooks, and PSA tools

Cons

  • Pricing can be steep for smaller restoration firms
  • Initial learning curve due to extensive feature set
  • Limited advanced CRM customization compared to generalist tools

Best For

Mid-sized restoration companies focused on water/fire mitigation needing superior field documentation and project tracking.

Pricing

Starts at $125/user/month for core plans, scaling to $200+/user/month for enterprise features; custom quotes available.

Visit Encircleencircleapp.com
4
JobDox logo

JobDox

specialized

Restoration-focused CRM with integrated estimating, scheduling, and invoicing to optimize job management and profitability.

Overall Rating8.2/10
Features
8.5/10
Ease of Use
7.9/10
Value
8.0/10
Standout Feature

Native Xactimate line-item integration that allows direct sketch and estimate imports into job workflows

JobDox is a specialized CRM and project management software tailored for restoration contractors handling water, fire, and mold remediation jobs. It provides end-to-end workflow automation, including lead tracking, Xactimate-integrated estimating, mobile field apps for technicians, scheduling, and invoicing with QuickBooks sync. The platform emphasizes documentation management with photo uploads and real-time job updates to ensure compliance and efficiency in the restoration industry.

Pros

  • Deep integration with Xactimate for restoration-specific estimating
  • Robust mobile app for field techs with photo and note capture
  • Strong QuickBooks and payment processing integrations for streamlined billing

Cons

  • User interface feels dated compared to modern SaaS tools
  • Limited advanced reporting and analytics features
  • Steeper learning curve for non-tech-savvy teams

Best For

Mid-sized restoration companies needing industry-specific job tracking and mobile field management without enterprise-level complexity.

Pricing

Starts at $99/user/month for basic plans, scaling to $199+/user/month for advanced features; custom enterprise pricing available.

Visit JobDoxjobdox.com
5
PSA Software logo

PSA Software

specialized

Robust management software for restoration companies featuring CRM, dispatching, QuickBooks integration, and real-time reporting.

Overall Rating8.1/10
Features
8.4/10
Ease of Use
7.9/10
Value
8.0/10
Standout Feature

Native Xactimate integration for direct line-item estimating and sketch imports

PSA Software is a CRM and PSA platform designed specifically for restoration contractors, providing tools for job management, customer tracking, dispatching, and invoicing tailored to water, fire, and mold restoration workflows. It features deep integrations with Xactimate for estimating and QuickBooks for accounting, enabling seamless data flow from field to office. The software supports mobile access for technicians and customizable dashboards to monitor job progress and profitability.

Pros

  • Industry-specific integrations like Xactimate and QuickBooks
  • Comprehensive job tracking and dispatching tools
  • Reliable mobile app for on-site updates

Cons

  • Somewhat dated user interface
  • Learning curve for advanced customizations
  • Reporting lacks advanced analytics compared to top competitors

Best For

Mid-sized restoration companies needing robust, industry-tailored CRM for job lifecycle management and billing.

Pricing

Starts at $149/user/month for basic plans, with custom pricing for enterprise features and add-ons.

Visit PSA Softwarepsasoftware.com
6
XactPRM logo

XactPRM

enterprise

Property restoration management system integrated with Xactimate for CRM, job tracking, and seamless insurance claim processing.

Overall Rating8.1/10
Features
8.7/10
Ease of Use
7.5/10
Value
8.0/10
Standout Feature

One-click synchronization with Xactimate sketches and estimates directly into CRM projects

XactPRM is a CRM platform tailored for the property restoration industry, enabling contractors to manage leads, customer relationships, and restoration projects efficiently. It offers tools for job tracking, scheduling, invoicing, and document management, with strong emphasis on workflow automation. The software stands out through its deep integration with Xactimate for seamless estimating and project data synchronization.

Pros

  • Deep integration with Xactimate for accurate estimating and line-item syncing
  • Comprehensive project management including scheduling, dispatching, and mobile access
  • Robust reporting and QuickBooks integration for streamlined financials

Cons

  • Steep learning curve due to feature density and industry-specific terminology
  • Pricing is on the higher end, especially for smaller teams
  • Limited flexibility for non-Xactware ecosystem users

Best For

Mid-to-large restoration contractors heavily reliant on Xactimate who need an integrated CRM for end-to-end project management.

Pricing

Subscription-based with custom pricing starting around $200-$300 per user/month, depending on features and user count; contact Xactware for quotes.

Visit XactPRMxactware.com
7
Moore Steps logo

Moore Steps

specialized

Step-by-step CRM and project management tool designed for restoration contractors to handle drying, reconstruction, and billing efficiently.

Overall Rating8.1/10
Features
8.4/10
Ease of Use
7.9/10
Value
8.0/10
Standout Feature

Seamless Xactimate integration for direct line-item estimating and claims submission within the CRM

Moore Steps is a CRM platform tailored specifically for restoration contractors, enabling efficient management of jobs from lead capture to completion, including scheduling, dispatching, and customer communication. It features robust integrations with Xactimate for estimating and QuickBooks for accounting, streamlining insurance claims and invoicing processes. The software includes a mobile app for field technicians and a client portal for transparency, making it ideal for water, fire, and mold restoration businesses.

Pros

  • Specialized restoration workflows with Xactimate and QuickBooks integrations
  • Mobile app and real-time job board for field efficiency
  • Client portal for improved customer experience and transparency

Cons

  • Steeper learning curve for non-tech-savvy users
  • Limited advanced reporting and analytics compared to enterprise tools
  • Pricing scales quickly for teams larger than 10 users

Best For

Small to mid-sized restoration companies needing industry-specific CRM with strong estimating integrations.

Pricing

Starts at $99/month for basic plan (up to 5 users), with Pro and Enterprise tiers at $149+ per month scaling by users and features.

Visit Moore Stepsmooresteps.com
8
Jobber logo

Jobber

specialized

Field service CRM adaptable for restoration with scheduling, invoicing, and client communication features for growing businesses.

Overall Rating7.9/10
Features
7.6/10
Ease of Use
9.2/10
Value
7.4/10
Standout Feature

Client Hub for self-service job approvals, updates, and payments, reducing admin time in fast-paced restoration scenarios

Jobber is a field service management platform that functions as a CRM for restoration companies, offering tools for customer tracking, job scheduling, dispatching, and invoicing tailored to emergency services like water damage and fire restoration. It streamlines operations by centralizing client communications, automating estimates, and providing mobile access for field teams to update job progress in real-time. While versatile across home services, it supports restoration workflows with features like recurring job templates and team GPS tracking, though it lacks deep industry-specific integrations.

Pros

  • Intuitive mobile app for field teams handling restoration emergencies
  • Seamless scheduling and dispatching with real-time updates
  • Integrated invoicing and QuickBooks sync for efficient billing

Cons

  • Lacks native integrations with restoration-specific tools like Xactimate
  • Pricing scales quickly for teams with multiple users
  • Reporting features are solid but not advanced for complex restoration project analytics

Best For

Small to mid-sized restoration businesses seeking an easy-to-use, all-in-one CRM for scheduling and customer management without needing highly specialized insurance tools.

Pricing

Starts at $69/month (Lite, 1 user) up to $600+/month (For Teams); annual discounts available, with a free trial.

Visit Jobbergetjobber.com
9
Housecall Pro logo

Housecall Pro

specialized

All-in-one CRM for home services including restoration, offering dispatching, payments, and marketing automation tools.

Overall Rating7.9/10
Features
7.5/10
Ease of Use
9.1/10
Value
8.0/10
Standout Feature

Real-time dispatch board with drag-and-drop scheduling and live GPS tech tracking

Housecall Pro is an all-in-one field service management platform designed for home service businesses, including restoration companies handling water damage, fire, and mold remediation. It offers CRM tools for lead tracking, customer communication, job scheduling, dispatching, estimates, invoicing, and payments all in one app. While versatile and mobile-friendly, it provides general-purpose features rather than deep restoration-specific functionalities like insurance claim automation or moisture content logging.

Pros

  • Intuitive mobile app for techs to update job status, photos, and notes in real-time
  • Seamless QuickBooks integration for easy accounting and invoicing
  • Robust scheduling and dispatching with GPS tracking and 2-way communication

Cons

  • Lacks specialized restoration tools like Xactimate integration or drying progress logs
  • Reporting capabilities are basic for complex insurance claims and compliance
  • Pricing scales quickly with additional users and premium add-ons

Best For

Small to mid-sized restoration companies seeking a user-friendly, general CRM and scheduling solution without needing advanced industry-specific restoration features.

Pricing

Starts at $65/month for Essential plan (plus $65 per additional user); higher tiers like Max at $165/month (plus $165/user); annual discounts available.

Visit Housecall Prohousecallpro.com
10
ServiceTitan logo

ServiceTitan

enterprise

Enterprise-grade CRM platform for restoration and HVAC services with advanced dispatching, reporting, and revenue optimization capabilities.

Overall Rating8.4/10
Features
9.0/10
Ease of Use
7.7/10
Value
7.9/10
Standout Feature

Real-time dispatcher console with drag-and-drop scheduling and technician GPS tracking

ServiceTitan is a comprehensive field service management platform with robust CRM capabilities tailored for home service businesses, including restoration companies dealing with water, fire, and mold remediation. It streamlines customer relationship management, job scheduling, dispatching, invoicing, and reporting, while integrating tools for photo documentation, job costing, and insurance claims processing. Designed for scalability, it helps restoration firms manage emergency response and ongoing projects efficiently from a centralized dashboard.

Pros

  • All-in-one integration of CRM, scheduling, and financial tools
  • Powerful mobile app with real-time GPS and photo upload for techs
  • Advanced analytics for job profitability and customer insights

Cons

  • Steep learning curve and complex setup for new users
  • High cost may not suit small restoration firms
  • Less specialized restoration features compared to niche CRM tools like Xactware

Best For

Mid-sized restoration companies needing scalable CRM integrated with full field service operations.

Pricing

Quote-based pricing, typically $265-$500+ per user/month based on company size and features.

Visit ServiceTitanservicetitan.com

Conclusion

After examining the top 10 restoration CRM tools, Albiware clearly rises as the best choice, providing a seamless system to manage jobs, clients, and insurance claims. RestorationCRM shines with its tailored focus on customer and job management, while Encircle excels through its mobile-first approach for real-time documentation. Each tool addresses unique needs, but Albiware remains the top pick for comprehensive operations.

Albiware logo
Our Top Pick
Albiware

Take the next step—try Albiware today to transform your restoration business, and consider RestorationCRM or Encircle if specific features align with your priorities.