Quick Overview
- 1#1: AxisCare - Cloud-based platform designed specifically for private duty home care agencies, offering scheduling, billing, EVV, and client management.
- 2#2: AlayaCare - Comprehensive home care software with advanced scheduling, telehealth, billing, and compliance features for private duty services.
- 3#3: CareSmartz360 - All-in-one solution for private duty and home health care, including CRM, scheduling, payroll, and EVV integration.
- 4#4: ShiftCare - User-friendly home care management tool for rostering, invoicing, client tracking, and caregiver communication.
- 5#5: CareTime - Private duty homecare software focused on scheduling, billing, payroll, and real-time caregiver tracking.
- 6#6: HHAeXchange - EVV and homecare management platform with scheduling, billing, and compliance tools for private duty agencies.
- 7#7: Axxess - Home care software providing clinical documentation, scheduling, billing, and mobile apps for private duty care.
- 8#8: WellSky - Enterprise-grade home health platform with robust scheduling, billing, and analytics for private duty operations.
- 9#9: Sandata - Homecare management system emphasizing EVV, visit verification, and billing for private duty and Medicaid services.
- 10#10: HomeTrak - Affordable home care software for scheduling, billing, payroll, and client management tailored to private duty agencies.
These tools were curated based on their comprehensive feature sets (including scheduling, EVV, and billing), proven quality (reliability and integration), user-friendly design, and long-term value for private duty operations.
Comparison Table
Private duty software simplifies care operations, and this comparison table explores top platforms like AxisCare, AlayaCare, CareSmartz360, ShiftCare, and more to highlight their strengths. Readers will gain insights into key features, usability, and tailored capabilities, helping them find the best fit for their unique care management needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AxisCare Cloud-based platform designed specifically for private duty home care agencies, offering scheduling, billing, EVV, and client management. | specialized | 9.7/10 | 9.8/10 | 9.4/10 | 9.5/10 |
| 2 | AlayaCare Comprehensive home care software with advanced scheduling, telehealth, billing, and compliance features for private duty services. | specialized | 8.8/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 3 | CareSmartz360 All-in-one solution for private duty and home health care, including CRM, scheduling, payroll, and EVV integration. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.5/10 |
| 4 | ShiftCare User-friendly home care management tool for rostering, invoicing, client tracking, and caregiver communication. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 5 | CareTime Private duty homecare software focused on scheduling, billing, payroll, and real-time caregiver tracking. | specialized | 8.4/10 | 8.6/10 | 8.8/10 | 8.1/10 |
| 6 | HHAeXchange EVV and homecare management platform with scheduling, billing, and compliance tools for private duty agencies. | specialized | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 7 | Axxess Home care software providing clinical documentation, scheduling, billing, and mobile apps for private duty care. | enterprise | 8.4/10 | 9.1/10 | 7.8/10 | 8.2/10 |
| 8 | WellSky Enterprise-grade home health platform with robust scheduling, billing, and analytics for private duty operations. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 9 | Sandata Homecare management system emphasizing EVV, visit verification, and billing for private duty and Medicaid services. | enterprise | 8.1/10 | 9.2/10 | 7.0/10 | 7.5/10 |
| 10 | HomeTrak Affordable home care software for scheduling, billing, payroll, and client management tailored to private duty agencies. | specialized | 7.4/10 | 8.1/10 | 6.7/10 | 7.2/10 |
Cloud-based platform designed specifically for private duty home care agencies, offering scheduling, billing, EVV, and client management.
Comprehensive home care software with advanced scheduling, telehealth, billing, and compliance features for private duty services.
All-in-one solution for private duty and home health care, including CRM, scheduling, payroll, and EVV integration.
User-friendly home care management tool for rostering, invoicing, client tracking, and caregiver communication.
Private duty homecare software focused on scheduling, billing, payroll, and real-time caregiver tracking.
EVV and homecare management platform with scheduling, billing, and compliance tools for private duty agencies.
Home care software providing clinical documentation, scheduling, billing, and mobile apps for private duty care.
Enterprise-grade home health platform with robust scheduling, billing, and analytics for private duty operations.
Homecare management system emphasizing EVV, visit verification, and billing for private duty and Medicaid services.
Affordable home care software for scheduling, billing, payroll, and client management tailored to private duty agencies.
AxisCare
specializedCloud-based platform designed specifically for private duty home care agencies, offering scheduling, billing, EVV, and client management.
The integrated Family Portal, providing families with real-time visit tracking, scheduling views, approvals, and direct messaging for unmatched transparency.
AxisCare is a leading cloud-based platform tailored for private duty non-medical home care agencies, offering end-to-end management of scheduling, billing, EVV compliance, caregiver hiring, and client communications. It features intuitive mobile apps for caregivers to clock in/out and document visits, plus family portals for real-time transparency and approvals. The software ensures scalability for agencies of all sizes while maintaining HIPAA compliance and automating payroll and invoicing processes.
Pros
- Comprehensive EVV integration with multiple vendors for seamless compliance
- Robust scheduling tools including telephony and drag-and-drop calendars
- Excellent mobile apps and family portals enhancing caregiver and client engagement
Cons
- Custom pricing can be steep for very small agencies under 50 clients
- Initial onboarding and data migration may require dedicated support time
- Limited out-of-the-box reporting customization without add-ons
Best For
Mid-sized to enterprise private duty home care agencies needing scalable, compliant software with strong family and caregiver portals.
Pricing
Custom quote-based pricing starting around $250/month for small agencies (under 50 clients), scaling with client volume and modules; includes implementation support.
AlayaCare
specializedComprehensive home care software with advanced scheduling, telehealth, billing, and compliance features for private duty services.
AI-powered scheduling engine that automatically optimizes shifts based on caregiver availability, skills, and client preferences
AlayaCare is a comprehensive cloud-based platform tailored for home care agencies, with strong capabilities for private duty services including scheduling, caregiver management, billing, and EVV compliance. It features a mobile app for caregivers, a family portal for real-time updates, and AI-driven tools to optimize operations. The software supports both medical and non-medical private duty, enabling direct billing to families and scalable growth for agencies.
Pros
- Robust all-in-one platform covering scheduling, EVV, billing, and telehealth
- Intuitive mobile app and family portal for better caregiver and client engagement
- AI-powered scheduling reduces manual work and improves efficiency
Cons
- Custom pricing can be expensive for small private duty agencies
- Steep initial learning curve and implementation timeline
- Limited customization options for unique workflows
Best For
Mid-sized to large private duty agencies seeking a scalable, feature-rich solution for caregiver scheduling and family-direct billing.
Pricing
Custom quotes based on agency size, users, and modules; typically $300-$1,000+ per month for small to mid-sized agencies.
CareSmartz360
specializedAll-in-one solution for private duty and home health care, including CRM, scheduling, payroll, and EVV integration.
AI-driven SmartMatch scheduling that optimizes caregiver assignments based on skills, preferences, and real-time availability
CareSmartz360 is a cloud-based, all-in-one platform tailored for private duty home care agencies, offering intelligent scheduling, automated billing, and electronic visit verification (EVV) compliance. It includes caregiver management, client portals, telehealth integration, and advanced reporting to streamline operations from intake to payroll. The software supports scalability for growing agencies with mobile apps for field staff and robust analytics for decision-making.
Pros
- Comprehensive feature set including AI-powered scheduling and full EVV compliance
- Strong mobile apps for caregivers and real-time visit tracking
- Integrated billing, payroll, and telephony for call center efficiency
Cons
- Steep learning curve during initial setup and training
- Pricing can be high for very small agencies
- Customer support occasionally slow outside business hours
Best For
Mid-sized private duty home care agencies seeking a scalable, compliance-focused solution with advanced scheduling and billing automation.
Pricing
Custom quote-based pricing; typically $500-$2,000+/month based on agency size, users, and modules (Starter, Pro, Enterprise tiers).
ShiftCare
specializedUser-friendly home care management tool for rostering, invoicing, client tracking, and caregiver communication.
AI Smart Rostering that automatically matches caregivers to shifts based on skills, availability, and preferences
ShiftCare is a cloud-based workforce management platform tailored for home care and private duty agencies, offering robust tools for shift scheduling, rostering, and caregiver management. It includes features like mobile timesheet tracking, client record management, automated invoicing, and compliance reporting, primarily designed for Australian NDIS providers but adaptable for international private duty use. The software emphasizes efficiency in shift-based care delivery through its intuitive mobile app and AI-assisted scheduling.
Pros
- Advanced AI-powered rostering and auto-scheduling for quick shift filling
- Comprehensive mobile app for caregivers with GPS timesheets and task checklists
- Integrated billing, payroll, and reporting for streamlined operations
Cons
- Limited built-in EVV telephony compliance for US private duty requirements
- Pricing scales quickly for larger agencies and lacks transparent small-team tiers
- Australian-centric features like NDIS support may require customization elsewhere
Best For
Mid-sized private duty agencies with shift-heavy operations needing strong scheduling and mobile tools.
Pricing
Starts at ~$29 AUD per active user/month (Essentials plan), with Pro at $49 and Enterprise custom; billed annually.
CareTime
specializedPrivate duty homecare software focused on scheduling, billing, payroll, and real-time caregiver tracking.
TeleTime telephony system, allowing caregivers to clock in/out via simple phone calls without needing a mobile app or internet.
CareTime is a cloud-based software platform tailored for private duty home care agencies, offering comprehensive tools for scheduling, timekeeping, billing, and payroll management. It includes Electronic Visit Verification (EVV) compliance, mobile apps for caregivers and clients, and customizable reporting to streamline operations. Designed for non-medical and private pay homecare, it emphasizes ease of use and telephony-based clock-ins for field staff.
Pros
- Intuitive scheduling and drag-and-drop calendar
- Robust EVV integration with multiple state compliance options
- Telephony-based timekeeping for caregivers without smartphones
Cons
- Limited advanced analytics compared to enterprise competitors
- Customization options can feel restrictive for larger agencies
- Pricing scales up quickly for high-volume users
Best For
Small to mid-sized private duty agencies seeking an affordable, user-friendly all-in-one solution with strong mobile and telephony features.
Pricing
Starts at $99/month for basic plans (up to 10 caregivers), with tiers up to $299+/month; custom enterprise pricing available.
HHAeXchange
specializedEVV and homecare management platform with scheduling, billing, and compliance tools for private duty agencies.
Integrated telephony EVV with real-time payer reimbursement processing
HHAeXchange is a comprehensive cloud-based platform tailored for private duty homecare agencies, providing end-to-end management of scheduling, electronic visit verification (EVV), billing, payroll, and compliance. It features a robust mobile app for caregivers to clock in/out, document visits, and communicate with offices, while offering telephony-based timekeeping for compliance with state mandates. The software integrates with multiple payers and includes tools for caregiver credentialing and client management, making it suitable for scaling operations.
Pros
- Strong EVV compliance with telephony and GPS options
- Advanced scheduling and auto-dispatching capabilities
- Seamless billing and payroll integration with payers
Cons
- Steep learning curve for new users
- Custom pricing can be costly for small agencies
- Occasional reports of mobile app glitches
Best For
Mid-sized to large private duty homecare agencies needing robust regulatory compliance and scalable operations.
Pricing
Custom quotes based on agency size, visit volume, and features; typically $1-3 per visit or monthly subscriptions starting around $500+.
Axxess
enterpriseHome care software providing clinical documentation, scheduling, billing, and mobile apps for private duty care.
Fully integrated EVV with real-time GPS verification and payer-direct claims submission
Axxess is a comprehensive cloud-based platform primarily designed for home health and hospice agencies, with robust support for private duty non-medical home care through features like scheduling, EVV, billing, and caregiver management. It emphasizes regulatory compliance, including HIPAA and state-specific requirements, to streamline operations for agencies. The software includes mobile apps for field staff and analytics for business insights, making it suitable for growing private duty providers.
Pros
- Extensive feature set including EVV, scheduling, and integrated billing
- Strong compliance tools for HIPAA and payer requirements
- Mobile-first design for caregivers and field staff
Cons
- Steep learning curve for new users due to complex interface
- Pricing can be high for smaller agencies
- Customer support response times vary
Best For
Mid-sized private duty agencies needing an all-in-one solution with advanced compliance and EVV capabilities.
Pricing
Custom pricing based on agency size and volume; typically starts at $300-$500 per month for small private duty agencies, with per-visit or per-user add-ons.
WellSky
enterpriseEnterprise-grade home health platform with robust scheduling, billing, and analytics for private duty operations.
Integrated EVV and scheduling with cross-continuum interoperability for private duty, home health, and hospice
WellSky Personal Care is a comprehensive enterprise-grade software platform tailored for private duty home care agencies, offering robust tools for scheduling, billing, electronic visit verification (EVV), caregiver management, and compliance reporting. It supports scalability from small to large operations with mobile apps for caregivers and clients, payroll integration, and HIPAA-secure data handling. The solution emphasizes interoperability with other WellSky products for agencies expanding into home health or hospice services.
Pros
- Comprehensive scheduling and EVV with real-time tracking
- Strong billing, payroll, and analytics for large agencies
- Seamless integration with broader healthcare systems
Cons
- Steep learning curve and dated interface
- High cost unsuitable for small agencies
- Custom implementation can take time
Best For
Medium to large private duty agencies needing scalable, compliant enterprise tools with multi-service integration.
Pricing
Custom quote-based pricing; typically starts at $5,000+ per month for mid-sized agencies, with setup fees.
Sandata
enterpriseHomecare management system emphasizing EVV, visit verification, and billing for private duty and Medicaid services.
Multi-modal EVV system compliant with 45+ state Medicaid programs, adaptable for private duty workflows
Sandata is a comprehensive home care management platform designed for private duty agencies, offering electronic visit verification (EVV), scheduling, billing, and caregiver management tools. It ensures compliance with state regulations through GPS-enabled timekeeping and integrates with payroll and billing systems for streamlined operations. The software supports scalability for growing agencies handling private pay and insurance-based services.
Pros
- Industry-leading EVV with multi-mode verification (GPS, telephony, mobile app)
- Seamless integration with billing, payroll, and HHAeXchange
- Robust reporting and analytics for operational insights
Cons
- Steep learning curve and complex interface for new users
- High implementation and customization costs
- Customer support can be slow during peak times
Best For
Mid-to-large private duty home care agencies prioritizing regulatory compliance and scalable EVV solutions.
Pricing
Custom quote-based pricing, typically $5-15 per visit or subscription tiers starting at $500/month for small agencies, scaling with volume and features.
HomeTrak
specializedAffordable home care software for scheduling, billing, payroll, and client management tailored to private duty agencies.
Interactive scheduling whiteboard for visual, real-time caregiver assignments
HomeTrak is a veteran software solution tailored for private duty home care agencies, offering core functionalities like scheduling, billing, caregiver management, and electronic visit verification (EVV). It supports operations from client intake to payroll processing with customizable reporting and QuickBooks integration. Designed primarily for Windows but with web access options, it emphasizes reliability for established agencies over flashy modern interfaces.
Pros
- Comprehensive billing and payroll tools with strong QuickBooks integration
- Reliable EVV compliance features for private duty
- Customizable scheduling whiteboard for real-time oversight
Cons
- Outdated interface that feels clunky compared to modern competitors
- Steeper learning curve for new users
- Limited mobile app capabilities and integrations
Best For
Established small to mid-sized private duty agencies prioritizing robust billing and scheduling over user-friendly design.
Pricing
Custom quotes starting at $150-$300/month based on agency size and users; includes setup fees.
Conclusion
The top three tools—AxisCare, AlayaCare, and CareSmartz360—emerge as leaders in private duty software, each offering unique advantages to suit diverse agency needs. AxisCare stands out with its cloud-based design focusing on scheduling, billing, and EVV, while AlayaCare excels with robust telehealth and compliance features, and CareSmartz360 impresses with its all-in-one CRM and integration capabilities. For agencies seeking tailored solutions, these options provide reliable, efficient platforms to enhance operations.
Don’t miss the top-ranked tool—AxisCare. Experience its seamless scheduling, billing, and client management to elevate your private duty agency’s performance.
Tools Reviewed
All tools were independently evaluated for this comparison