Quick Overview
- 1#1: AxisCare - Comprehensive platform for private duty home care with scheduling, billing, EVV, and caregiver management tailored for non-medical agencies.
- 2#2: AlayaCare - All-in-one home care software offering scheduling, invoicing, client management, and telehealth features for private duty providers.
- 3#3: WellSky ClearCare - Robust private duty solution with real-time scheduling, billing, family portal, and EVV compliance for home care agencies.
- 4#4: CareSmartz360 - Integrated home care management software featuring scheduling, billing, payroll, and HIPAA-compliant client records for private duty care.
- 5#5: HHAeXchange - EVV and scheduling platform with billing and compliance tools suitable for private duty home care operations.
- 6#6: ShiftCare - Cloud-based rostering and care management software that simplifies scheduling, invoicing, and client tracking for home care providers.
- 7#7: CareVoyant - End-to-end home care platform with scheduling, billing, analytics, and mobile apps designed for private duty agencies.
- 8#8: Axxess HomeCare - Cloud-based EMR and operations software supporting scheduling, billing, and compliance for private duty home care.
- 9#9: Thia - Home care management system providing scheduling, timekeeping, billing, and reporting for private duty services.
- 10#10: HomeTrak - Scheduling and billing software with time tracking and payroll integration for non-medical home care agencies.
We ranked these tools based on feature depth (including scheduling, billing, and compliance), user-friendliness, reliability, and overall value, ensuring they meet the unique demands of private duty agencies.
Comparison Table
This comparison table explores key Private Duty Home Care Software platforms, including AxisCare, AlayaCare, WellSky ClearCare, CareSmartz360, HHAeXchange, and more, to guide users in selecting the right solution. Readers will discover critical features, usability factors, and how each tool aligns with varying care management needs, enabling informed decisions for their operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AxisCare Comprehensive platform for private duty home care with scheduling, billing, EVV, and caregiver management tailored for non-medical agencies. | specialized | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | AlayaCare All-in-one home care software offering scheduling, invoicing, client management, and telehealth features for private duty providers. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 8.9/10 |
| 3 | WellSky ClearCare Robust private duty solution with real-time scheduling, billing, family portal, and EVV compliance for home care agencies. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.3/10 |
| 4 | CareSmartz360 Integrated home care management software featuring scheduling, billing, payroll, and HIPAA-compliant client records for private duty care. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 5 | HHAeXchange EVV and scheduling platform with billing and compliance tools suitable for private duty home care operations. | specialized | 8.6/10 | 9.2/10 | 7.8/10 | 8.3/10 |
| 6 | ShiftCare Cloud-based rostering and care management software that simplifies scheduling, invoicing, and client tracking for home care providers. | specialized | 8.1/10 | 8.4/10 | 8.0/10 | 7.7/10 |
| 7 | CareVoyant End-to-end home care platform with scheduling, billing, analytics, and mobile apps designed for private duty agencies. | enterprise | 8.6/10 | 9.0/10 | 8.4/10 | 8.2/10 |
| 8 | Axxess HomeCare Cloud-based EMR and operations software supporting scheduling, billing, and compliance for private duty home care. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 9 | Thia Home care management system providing scheduling, timekeeping, billing, and reporting for private duty services. | specialized | 8.2/10 | 8.0/10 | 9.0/10 | 8.5/10 |
| 10 | HomeTrak Scheduling and billing software with time tracking and payroll integration for non-medical home care agencies. | specialized | 7.8/10 | 8.5/10 | 6.9/10 | 8.0/10 |
Comprehensive platform for private duty home care with scheduling, billing, EVV, and caregiver management tailored for non-medical agencies.
All-in-one home care software offering scheduling, invoicing, client management, and telehealth features for private duty providers.
Robust private duty solution with real-time scheduling, billing, family portal, and EVV compliance for home care agencies.
Integrated home care management software featuring scheduling, billing, payroll, and HIPAA-compliant client records for private duty care.
EVV and scheduling platform with billing and compliance tools suitable for private duty home care operations.
Cloud-based rostering and care management software that simplifies scheduling, invoicing, and client tracking for home care providers.
End-to-end home care platform with scheduling, billing, analytics, and mobile apps designed for private duty agencies.
Cloud-based EMR and operations software supporting scheduling, billing, and compliance for private duty home care.
Home care management system providing scheduling, timekeeping, billing, and reporting for private duty services.
Scheduling and billing software with time tracking and payroll integration for non-medical home care agencies.
AxisCare
specializedComprehensive platform for private duty home care with scheduling, billing, EVV, and caregiver management tailored for non-medical agencies.
Multi-method EVV (app, telephony, GPS) fully integrated with scheduling and billing for effortless compliance across all states.
AxisCare is a comprehensive, cloud-based software platform designed specifically for private duty home care agencies, offering end-to-end management of scheduling, billing, electronic visit verification (EVV), caregiver hiring, and client care coordination. It features intuitive mobile apps for caregivers and office staff, enabling real-time updates, GPS tracking, and seamless communication. The platform emphasizes compliance with state regulations, customizable reporting, and scalability for growing agencies.
Pros
- All-in-one platform with robust EVV, scheduling, and billing integration
- User-friendly mobile apps and real-time notifications for caregivers and staff
- Excellent customer support, onboarding, and ongoing training resources
Cons
- Custom pricing lacks full transparency upfront
- Initial implementation can take several weeks for larger agencies
- Advanced custom reports may require additional configuration
Best For
Medium to large private duty home care agencies needing scalable, compliance-focused software with strong mobile capabilities.
Pricing
Custom quotes based on agency size, users, and clients; typically starts at $250/month for small agencies with add-ons for premium features.
AlayaCare
specializedAll-in-one home care software offering scheduling, invoicing, client management, and telehealth features for private duty providers.
SmartMatch AI scheduling that automatically optimizes caregiver assignments based on skills, location, and preferences
AlayaCare is a cloud-based, all-in-one platform tailored for private duty home care agencies, providing end-to-end solutions for scheduling, billing, EVV compliance, caregiver management, and client CRM. It features a robust mobile app for caregivers to access schedules, document visits, and communicate in real-time, while office staff benefit from automated dispatching and analytics dashboards. The software ensures regulatory compliance and scalability for growing agencies, integrating telehealth and payroll functionalities seamlessly.
Pros
- Comprehensive all-in-one platform covering scheduling, billing, and EVV
- Powerful mobile app with real-time updates and visit documentation
- Advanced analytics and AI-driven scheduling for efficiency
Cons
- Steep learning curve for new users due to extensive features
- Custom pricing can be expensive for small agencies
- Some integrations require additional setup
Best For
Mid-sized to large private duty home care agencies needing scalable, compliance-focused software with strong mobile capabilities.
Pricing
Quote-based pricing customized by agency size, users, and visits; typically ranges from $5-15 per visit or $100+ per user/month.
WellSky ClearCare
enterpriseRobust private duty solution with real-time scheduling, billing, family portal, and EVV compliance for home care agencies.
Telephony-based scheduling that allows caregivers to confirm shifts via phone, minimizing scheduling errors and improving fill rates
WellSky ClearCare is a comprehensive cloud-based software platform designed specifically for private duty home care agencies, offering tools for scheduling, billing, caregiver management, and electronic visit verification (EVV). It streamlines operations with features like telephony scheduling, mobile apps for caregivers and office staff, and robust reporting for compliance and payroll. Acquired by WellSky, it integrates seamlessly with other healthcare systems, making it suitable for agencies aiming to scale efficiently.
Pros
- Advanced EVV and telephony scheduling reduce no-shows and ensure compliance
- Comprehensive billing and payroll automation with detailed reporting
- Strong mobile apps for caregivers and real-time visit tracking
Cons
- Pricing can be steep for smaller agencies with per-visit or per-user fees
- Steep learning curve for advanced features and custom configurations
- Customer support response times can vary, especially during peak periods
Best For
Mid-sized to large private duty home care agencies that require robust EVV compliance, integrated billing, and scalable scheduling tools.
Pricing
Custom pricing typically starts at $5-10 per visit or $50-100 per caregiver/month, with enterprise plans available upon request.
CareSmartz360
specializedIntegrated home care management software featuring scheduling, billing, payroll, and HIPAA-compliant client records for private duty care.
SmartMatch AI-powered scheduling that optimizes caregiver assignments based on skills, location, and preferences
CareSmartz360 is a comprehensive cloud-based platform tailored for private duty home care agencies, offering end-to-end tools for scheduling, billing, EVV compliance, caregiver management, and client CRM. It streamlines operations with mobile apps for caregivers and office staff, real-time reporting, and automation features to reduce administrative burdens. The software ensures HIPAA compliance and supports scalability for growing agencies.
Pros
- Robust all-in-one functionality including EVV, scheduling, and billing integration
- User-friendly mobile app for caregivers with GPS tracking
- Excellent customer support and training resources
Cons
- Pricing can be steep for smaller agencies
- Some users report a learning curve for advanced features
- Limited customization options compared to competitors
Best For
Mid-sized private duty home care agencies seeking a scalable, feature-rich solution with strong compliance tools.
Pricing
Custom pricing starting around $500/month for basic plans, scaling with users/hours billed; quotes required.
HHAeXchange
specializedEVV and scheduling platform with billing and compliance tools suitable for private duty home care operations.
Advanced EVV system with multi-mode verification (GPS, telephony, mobile app) ensuring 100% compliance across states.
HHAeXchange is a comprehensive cloud-based platform tailored for private duty home care agencies, providing end-to-end solutions for scheduling, electronic visit verification (EVV), billing, payroll, and compliance management. It supports caregiver hiring, training, and shift management while integrating with payers for seamless reimbursements. The software emphasizes regulatory compliance, particularly for Medicaid EVV requirements, helping agencies optimize operations and reduce administrative burdens.
Pros
- Robust EVV compliance with real-time GPS tracking and telephony options
- Comprehensive scheduling and billing automation with payer integrations
- Strong reporting and analytics for operational insights
Cons
- Steep learning curve for new users and complex setup
- Customer support can be slow during peak times
- Pricing scales quickly for larger agencies
Best For
Mid-sized private duty home care agencies focused on EVV compliance and payer reimbursements.
Pricing
Custom pricing based on agency size, visits, and modules; typically starts at $200-500/month for small agencies with per-visit fees.
ShiftCare
specializedCloud-based rostering and care management software that simplifies scheduling, invoicing, and client tracking for home care providers.
Intelligent rostering engine with real-time shift matching and fill rate optimization
ShiftCare is a cloud-based workforce management platform tailored for home care agencies, offering tools for rostering, scheduling, timesheets, and client management. It supports private duty home care through features like mobile apps for caregivers, automated invoicing, and compliance reporting. The software emphasizes real-time visibility and efficiency in shift allocation, making it suitable for agencies handling non-medical in-home care services.
Pros
- Intuitive rostering and scheduling with auto-fill capabilities
- Robust mobile app for caregivers to manage shifts and timesheets
- Strong compliance and reporting tools, especially for NDIS-like regulations
Cons
- Limited native support for US-specific requirements like full EVV for Medicaid
- Integrations are Australia-centric, requiring workarounds elsewhere
- Pricing scales quickly for larger agencies with high shift volumes
Best For
Mid-sized private duty home care agencies in Australia or international markets seeking efficient scheduling without heavy customization needs.
Pricing
Custom pricing starting around AUD $5 per shift or $29 per client/month for basic plans, with enterprise tiers based on usage and features.
CareVoyant
enterpriseEnd-to-end home care platform with scheduling, billing, analytics, and mobile apps designed for private duty agencies.
Smart Scheduling engine that optimizes caregiver assignments to reduce travel time and overtime costs
CareVoyant is a cloud-based software platform tailored for private duty home care agencies, offering end-to-end management of scheduling, billing, EVV compliance, and caregiver operations. It features a mobile app for caregivers to clock in/out, view schedules, and document care, alongside automated billing and robust reporting tools. The system ensures HIPAA compliance and scalability for growing agencies, helping streamline daily workflows and reduce administrative burdens.
Pros
- Comprehensive EVV integration with mobile and telephony options
- Automated scheduling and billing for efficient operations
- Strong reporting and analytics for business insights
Cons
- Pricing is quote-based with less transparency
- Initial setup and learning curve for complex features
- Fewer native integrations with third-party tools
Best For
Mid-sized private duty home care agencies needing scalable EVV, scheduling, and billing in one platform.
Pricing
Custom quote-based pricing starting around $250-600/month based on agency size, users, and modules selected.
Axxess HomeCare
enterpriseCloud-based EMR and operations software supporting scheduling, billing, and compliance for private duty home care.
AI-driven scheduling optimizer that automatically matches caregivers to shifts based on skills and availability
Axxess HomeCare is a comprehensive cloud-based platform tailored for private duty home care agencies, providing end-to-end tools for client management, scheduling, EVV compliance, billing, and payroll processing. It features a robust mobile app for caregivers to document visits in real-time, track time, and capture e-signatures. The software emphasizes HIPAA compliance and integrates with accounting systems like QuickBooks for streamlined operations.
Pros
- Powerful EVV and scheduling tools with optimization features
- User-friendly mobile app for caregivers
- Strong compliance and reporting capabilities
Cons
- Pricing can be steep for small agencies
- Some customization limitations
- Occasional reports of slower customer support response
Best For
Mid-sized private duty home care agencies needing scalable EVV and billing automation.
Pricing
Custom quotes based on agency size; typically starts at $500-$1,500/month for core features plus per-user fees.
Thia
specializedHome care management system providing scheduling, timekeeping, billing, and reporting for private duty services.
Intelligent Scheduling engine that auto-assigns caregivers based on skills, availability, and preferences to minimize overtime.
Thia is a cloud-based software platform tailored for private duty home care agencies, offering tools for scheduling, billing, payroll, caregiver management, and electronic visit verification (EVV). It features a mobile app for caregivers to clock in/out, view schedules, and submit notes, alongside office dashboards for admins to manage clients and compliance. The solution emphasizes ease of implementation and supports integrations like QuickBooks for streamlined financial operations.
Pros
- Highly intuitive interface with quick onboarding
- Robust EVV compliance for multiple states
- Responsive customer support and no long-term contracts
Cons
- Limited advanced reporting and analytics compared to top competitors
- Fewer third-party integrations
- Customization options are somewhat basic
Best For
Small to mid-sized private duty home care agencies seeking an affordable, user-friendly solution without complex setup.
Pricing
Custom quote-based pricing starting around $50/user/month or $200/month for small agencies, with no contracts.
HomeTrak
specializedScheduling and billing software with time tracking and payroll integration for non-medical home care agencies.
Integrated telephony system for automated scheduling calls and voice verification
HomeTrak is a veteran software platform tailored for private duty home care agencies, offering end-to-end management of scheduling, billing, payroll, and caregiver coordination. It includes robust Electronic Visit Verification (EVV) compliance, client management, and customizable reporting to support daily operations and regulatory needs. With a focus on non-medical home care, it integrates telephony for automated scheduling and medication pass tracking, making it suitable for agencies handling hourly care services.
Pros
- Comprehensive scheduling and EVV tools ensure compliance and efficiency
- Strong billing and payroll integration reduces administrative errors
- Customizable reports and telephony features automate communication
Cons
- Dated user interface with a steep learning curve for new users
- Limited modern mobile app functionality compared to competitors
- Customer support can be inconsistent during peak times
Best For
Small to mid-sized private duty home care agencies seeking reliable back-office automation without needing cutting-edge mobile-first features.
Pricing
Custom pricing starting at around $150/month for basic plans, scaling with agency size, users, and modules (quotes required).
Conclusion
The top private duty home care software tools reviewed offer powerful, tailored solutions—with AxisCare leading as the top choice, boasting a comprehensive platform for scheduling, billing, EVV, and caregiver management. AlayaCare and WellSky ClearCare follow as strong alternatives, providing all-in-one capabilities and real-time compliance-focused tools, respectively, to suit diverse operational needs. Together, these tools set a high bar for streamlining home care workflows.
Take the next step in optimizing your agency—explore AxisCare to experience a seamless, integrated approach to managing private duty home care services.
Tools Reviewed
All tools were independently evaluated for this comparison