Quick Overview
- 1#1: Housecall Pro - All-in-one field service software for plumbers to handle scheduling, dispatching, invoicing, and customer management.
- 2#2: ServiceTitan - Enterprise platform for plumbing businesses offering advanced dispatching, CRM, marketing, and financial tools.
- 3#3: Jobber - User-friendly software for small plumbing services to manage jobs, quotes, invoicing, and client communications.
- 4#4: FieldEdge - Mobile-first management software tailored for plumbing and HVAC contractors with real-time dispatching and inventory.
- 5#5: Service Fusion - Comprehensive field service tool for plumbers featuring GPS tracking, QuickBooks integration, and automated workflows.
- 6#6: Kickserv - Simple and affordable scheduling, dispatching, and invoicing software for plumbing service providers.
- 7#7: Fergus - Plumbing-specific job management software with inventory control, compliance tools, and mobile access.
- 8#8: SuccessWare21 - Integrated business management system for plumbing contractors including accounting, CRM, and flat-rate pricing.
- 9#9: RazorSync - Cloud-based mobile software for plumbers to schedule jobs, track time, and process payments on-site.
- 10#10: Commusoft - Job management platform for plumbing services with quoting, asset tracking, and technician scheduling.
These tools were carefully selected based on performance, feature depth (including scheduling, invoicing, and CRM functionality), user experience, and overall value, ensuring they deliver reliable support for day-to-day operations and long-term growth.
Comparison Table
This comparison table explores key features of popular plumbing service software, including Housecall Pro, ServiceTitan, Jobber, FieldEdge, Service Fusion, and more. It highlights critical functionalities like job scheduling, invoicing, customer management, and analytics to help readers identify the right tool for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Housecall Pro All-in-one field service software for plumbers to handle scheduling, dispatching, invoicing, and customer management. | specialized | 9.6/10 | 9.8/10 | 9.3/10 | 9.1/10 |
| 2 | ServiceTitan Enterprise platform for plumbing businesses offering advanced dispatching, CRM, marketing, and financial tools. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.4/10 |
| 3 | Jobber User-friendly software for small plumbing services to manage jobs, quotes, invoicing, and client communications. | specialized | 8.5/10 | 8.4/10 | 9.1/10 | 8.2/10 |
| 4 | FieldEdge Mobile-first management software tailored for plumbing and HVAC contractors with real-time dispatching and inventory. | specialized | 8.7/10 | 9.1/10 | 8.3/10 | 8.0/10 |
| 5 | Service Fusion Comprehensive field service tool for plumbers featuring GPS tracking, QuickBooks integration, and automated workflows. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 6 | Kickserv Simple and affordable scheduling, dispatching, and invoicing software for plumbing service providers. | specialized | 8.1/10 | 7.9/10 | 8.6/10 | 7.8/10 |
| 7 | Fergus Plumbing-specific job management software with inventory control, compliance tools, and mobile access. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 8 | SuccessWare21 Integrated business management system for plumbing contractors including accounting, CRM, and flat-rate pricing. | enterprise | 8.1/10 | 8.5/10 | 7.4/10 | 7.7/10 |
| 9 | RazorSync Cloud-based mobile software for plumbers to schedule jobs, track time, and process payments on-site. | specialized | 7.8/10 | 8.1/10 | 7.6/10 | 7.4/10 |
| 10 | Commusoft Job management platform for plumbing services with quoting, asset tracking, and technician scheduling. | specialized | 7.6/10 | 7.7/10 | 7.5/10 | 8.2/10 |
All-in-one field service software for plumbers to handle scheduling, dispatching, invoicing, and customer management.
Enterprise platform for plumbing businesses offering advanced dispatching, CRM, marketing, and financial tools.
User-friendly software for small plumbing services to manage jobs, quotes, invoicing, and client communications.
Mobile-first management software tailored for plumbing and HVAC contractors with real-time dispatching and inventory.
Comprehensive field service tool for plumbers featuring GPS tracking, QuickBooks integration, and automated workflows.
Simple and affordable scheduling, dispatching, and invoicing software for plumbing service providers.
Plumbing-specific job management software with inventory control, compliance tools, and mobile access.
Integrated business management system for plumbing contractors including accounting, CRM, and flat-rate pricing.
Cloud-based mobile software for plumbers to schedule jobs, track time, and process payments on-site.
Job management platform for plumbing services with quoting, asset tracking, and technician scheduling.
Housecall Pro
specializedAll-in-one field service software for plumbers to handle scheduling, dispatching, invoicing, and customer management.
Intelligent Dispatch Board with real-time GPS and automated routing optimization
Housecall Pro is a comprehensive field service management platform tailored for plumbing and other home service businesses, offering tools for scheduling, dispatching, invoicing, and customer management. It features real-time GPS tracking, mobile apps for technicians, automated communications, and integrations with QuickBooks and other accounting software. The software helps streamline operations from booking appointments to collecting payments, enabling businesses to scale efficiently.
Pros
- All-in-one platform with robust scheduling, dispatching, and payment processing
- Excellent mobile app for field technicians with GPS tracking and real-time updates
- Strong integrations and marketing tools to grow customer base
Cons
- Higher-tier plans required for advanced features like unlimited users
- Pricing can add up for larger teams
- Steeper learning curve for customizing workflows
Best For
Small to mid-sized plumbing companies seeking an end-to-end solution for operations and growth.
Pricing
Starts at $65/month (Basic, solo pro), Core at $159/month, Plus at $229/month; scales with users and features, with enterprise custom pricing.
ServiceTitan
enterpriseEnterprise platform for plumbing businesses offering advanced dispatching, CRM, marketing, and financial tools.
AI-powered Smart Dispatch for dynamic scheduling and route optimization based on real-time data
ServiceTitan is a comprehensive cloud-based field service management platform designed for plumbing, HVAC, and other home service businesses, offering end-to-end tools for scheduling, dispatching, invoicing, CRM, and inventory management. It streamlines operations with mobile apps for technicians, real-time GPS tracking, and flat-rate pricing to boost efficiency and revenue. The software also includes advanced analytics, marketing automation, and customer portals to support business growth.
Pros
- Robust all-in-one platform with dispatching, CRM, and marketing tools tailored for plumbing services
- Real-time GPS tracking and mobile app enhance field efficiency and customer communication
- Powerful analytics and reporting for revenue optimization and performance insights
Cons
- Steep learning curve and complex initial setup requiring training
- High pricing makes it less accessible for small plumbing businesses
- Occasional performance issues with custom integrations
Best For
Mid-sized to large plumbing companies seeking scalable operations and growth tools.
Pricing
Custom quote-based pricing, typically starting at $200-$500 per technician per month plus implementation fees.
Jobber
specializedUser-friendly software for small plumbing services to manage jobs, quotes, invoicing, and client communications.
Client Hub: A branded self-service portal where customers can request quotes, view job schedules, approve work, and pay invoices independently.
Jobber is an all-in-one field service management software tailored for plumbing businesses, offering tools for scheduling, dispatching, quoting, invoicing, and customer relationship management. It features a robust mobile app that enables plumbers to access job details, log time, capture photos, and collect payments on-site. The platform integrates with QuickBooks and other accounting tools, helping streamline operations for small to medium-sized service companies. Its client hub allows customers to self-serve quotes, schedules, and payments, reducing administrative workload.
Pros
- Intuitive drag-and-drop scheduling and automated dispatching
- Strong mobile app with offline capabilities for field technicians
- Seamless invoicing, payments, and QuickBooks integration
Cons
- Reporting features lack depth for complex analytics
- No native GPS tracking or route optimization
- Pricing scales quickly with additional users
Best For
Small to medium plumbing businesses with 1-20 technicians looking for user-friendly software to manage daily operations and client interactions without needing extensive training.
Pricing
Lite plan starts at $69/month (annual billing) for solo users; Core at $169/month for up to 7 users; Connect at $349/month for up to 30 users; all with per-user add-ons and 14-day free trial.
FieldEdge
specializedMobile-first management software tailored for plumbing and HVAC contractors with real-time dispatching and inventory.
Dynamic dispatching board with drag-and-drop scheduling and automated route optimization for technicians
FieldEdge is a robust field service management software tailored for plumbing, HVAC, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to access job details, capture signatures, and process payments on-site, while the web-based dashboard handles back-office tasks like inventory and QuickBooks integration. The platform emphasizes efficiency in service call handling and recurring maintenance agreements, making it suitable for plumbing businesses aiming to scale operations.
Pros
- Comprehensive dispatching and scheduling with real-time updates
- Strong mobile app supporting on-site invoicing and GPS tracking
- Seamless QuickBooks integration for streamlined accounting
Cons
- Pricing can be steep for small plumbing businesses
- Initial setup and learning curve for advanced features
- Reporting tools lack deep customization options
Best For
Mid-sized plumbing service companies with multiple technicians needing integrated field and office management.
Pricing
Quote-based pricing, typically starting at $115-$200 per user per month based on users and modules selected.
Service Fusion
specializedComprehensive field service tool for plumbers featuring GPS tracking, QuickBooks integration, and automated workflows.
Two-way QuickBooks sync that automatically pushes jobs, invoices, and payments for real-time financial accuracy
Service Fusion is an all-in-one field service management software tailored for plumbing, HVAC, electrical, and other home service businesses. It streamlines operations with features like drag-and-drop scheduling, real-time dispatching, mobile technician apps, invoicing, and payments. The platform emphasizes automation, QuickBooks integration, and customer communication tools to help plumbers manage jobs from quote to completion efficiently.
Pros
- Comprehensive scheduling and dispatching with GPS tracking
- Seamless QuickBooks integration for automated accounting
- Robust mobile app supporting offline access and job photos
Cons
- Pricing can be steep for small teams
- Steeper learning curve for advanced features
- Reporting customization is somewhat limited
Best For
Medium-sized plumbing businesses needing strong automation and accounting integrations without building custom systems.
Pricing
Starts at $195/month for basic plans (billed annually), scaling to $495+/month for Pro/Enterprise tiers with per-user costs.
Kickserv
specializedSimple and affordable scheduling, dispatching, and invoicing software for plumbing service providers.
Real-time GPS tracking and geofencing for automated technician dispatching and arrival notifications
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, including plumbing companies, offering scheduling, dispatching, invoicing, and CRM tools. It features a mobile app for technicians to manage jobs, track time, capture signatures, and process payments on-site. The platform integrates with QuickBooks and provides customer portals for job status updates and online booking.
Pros
- Intuitive drag-and-drop scheduling calendar
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- No built-in inventory or parts management
- Customer support response times can vary
Best For
Small to medium plumbing businesses needing simple, mobile-friendly scheduling and dispatching without enterprise-level complexity.
Pricing
Starts at $59/month (billed annually) for Basic (1 user), $119/month for Pro (up to 5 users), $239/month for Max (unlimited users); monthly billing adds 20%.
Fergus
specializedPlumbing-specific job management software with inventory control, compliance tools, and mobile access.
Automated stock ordering and supplier integration that predicts and purchases materials directly from jobs
Fergus is a cloud-based job management software tailored for trade businesses like plumbers, electricians, and HVAC services, primarily in Australia and New Zealand. It handles end-to-end workflows including quoting, scheduling, timesheets, invoicing, and inventory management with real-time updates via a mobile app for field technicians. The platform emphasizes profitability tracking, supplier integrations, and compliance with local regulations, making it a robust tool for service-based trades.
Pros
- Powerful inventory and automated purchasing from integrated suppliers
- Intuitive mobile app for on-site job updates, photos, and GPS tracking
- Detailed profitability reporting and Xero accounting integration
Cons
- Limited availability and features outside Australia/New Zealand
- Steeper learning curve for advanced inventory features
- Pricing can escalate quickly for larger teams
Best For
Small to medium plumbing businesses in Australia or New Zealand needing strong inventory control and job profitability insights.
Pricing
Starts at NZ$79/month for solo users, with team plans from NZ$29/user/month plus base fees, scaling to enterprise custom pricing.
SuccessWare21
enterpriseIntegrated business management system for plumbing contractors including accounting, CRM, and flat-rate pricing.
Advanced flat-rate pricing catalog with built-in profitability tracking
SuccessWare21 is a comprehensive business management software tailored for home service industries, including plumbing, offering scheduling, dispatching, invoicing, and CRM tools. It excels in flat-rate pricing, service agreement tracking, and QuickBooks integration to streamline operations for field service businesses. The platform supports multi-location companies with robust reporting and technician mobile apps for real-time updates.
Pros
- Strong flat-rate pricing and service agreement management
- Seamless QuickBooks integration for accounting
- Reliable dispatching and mobile app for technicians
Cons
- Dated user interface with steeper learning curve
- Custom pricing can be expensive for small teams
- Implementation and training take significant time
Best For
Mid-sized plumbing companies with multiple technicians and locations seeking robust field service and accounting integration.
Pricing
Custom quote-based pricing, typically $150-$300 per user/month depending on features and users; includes setup fees.
RazorSync
specializedCloud-based mobile software for plumbers to schedule jobs, track time, and process payments on-site.
Real-time GPS tracking with geofencing for precise technician location and job arrival alerts
RazorSync is a cloud-based field service management software designed for plumbing and other trades, offering scheduling, dispatching, invoicing, and GPS tracking tools. It features a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. The platform integrates with QuickBooks and supports inventory management, making it suitable for service-based businesses.
Pros
- Robust mobile app with real-time updates and GPS tracking
- Seamless QuickBooks integration for invoicing and accounting
- Efficient drag-and-drop scheduling and dispatching
Cons
- Pricing scales quickly with additional users
- Reporting features are basic compared to competitors
- Some users report occasional mobile app sync issues
Best For
Small to mid-sized plumbing businesses with field technicians needing mobile dispatching and on-site payment processing.
Pricing
Starts at $65/month per dispatcher + $35/month per technician; volume discounts and enterprise plans available.
Commusoft
specializedJob management platform for plumbing services with quoting, asset tracking, and technician scheduling.
Deep, bi-directional QuickBooks Online and Desktop synchronization for real-time financial data syncing
Commusoft is a cloud-based business management platform tailored for plumbing, HVAC, and electrical service contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It enables efficient job tracking from quote to payment, with a mobile app for technicians to access job details, update statuses, and capture signatures in the field. The software emphasizes seamless integration with QuickBooks for accounting, making it suitable for service businesses handling maintenance contracts and service calls.
Pros
- Seamless QuickBooks integration for effortless accounting
- Intuitive drag-and-drop scheduling and dispatch board
- Solid mobile app for field technicians
Cons
- Limited advanced reporting and analytics
- Fewer third-party integrations compared to top competitors
- Occasional glitches in mobile app reported by users
Best For
Small to medium-sized plumbing businesses seeking affordable QuickBooks-integrated field service management without complex enterprise features.
Pricing
Starts at $99/month for basic single-user plans, scaling to $200+/month for multi-user pro/enterprise tiers with custom quotes available.
Conclusion
Selecting the ideal plumbing service software hinges on business size and unique requirements, yet the top three tools rise above with exceptional capabilities. Housecall Pro claims the top spot as a versatile all-in-one solution, streamlining scheduling, dispatching, invoicing, and customer management. ServiceTitan stands strong for enterprise needs, offering advanced tools for growth, while Jobber excels with its user-friendly design for small plumbing services. Each of these platforms proves instrumental in enhancing efficiency and client satisfaction.
Take the first step toward a more organized and profitable operation—try Housecall Pro today to unlock its comprehensive features and transform your service delivery.
Tools Reviewed
All tools were independently evaluated for this comparison